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Hotel Potenza

Naples · Italy

Piazza Giuseppe Garibaldi 120View location

7.8/10Very good265 Reviews
Cleanliness8.2/108.2
Service7.8/107.8
Comfort7.6/107.6
Condition7.6/107.6
Location9.2/109.2
Neighborhood7.2/107.2
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Potenza

Enjoy your stay at Hotel Potenza, located in the heart of Naples' city center. Make use of convenient amenities such as complimentary Wi-Fi and concierge services. The hotel offers an on-site restaurant, room service (during limited hours), and a bar/lounge for a relaxing evening.

A buffet breakfast is available daily (fee applies). Other amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self-parking is available for a fee. The hotel's 26 guestrooms feature minibars, LED televisions, private bathrooms with showers, complimentary toiletries, bidets, safes, and desks. Housekeeping is provided daily.

Hotel Potenza is conveniently located within a 5-minute drive of Via Toledo and Molo Beverello Port, and a short distance from attractions like Spaccanapoli and the Port of Naples.

Read more about this hotelShow less

With a stay at Hotel Potenza in Naples (Naples City Centre), you'll be within a 5-minute drive of Via Toledo and Spaccanapoli. This hotel is 2.3 mi (3.7 km) from Port of Naples and 2.8 mi (4.5 km) from Molo Beverello Port.

Make yourself at home in one of the 26 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 1:30 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 6 for adults and EUR 6 for children
    • Self parking fee: EUR 25 per day
    • Nearby parking fee: EUR 15 per day
    • Crib (infant bed) fee: EUR 5.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

Nearby attractions

Mercato di Porta Nolana 0.2 km / 0.2 mi
Corso Umberto I 0.6 km / 0.4 mi
Piazza Giuseppe Garibaldi 0.7 km / 0.4 mi
Porta Capuana 0.8 km / 0.5 mi
Spaccanapoli 1.1 km / 0.7 mi
San Lorenzo Maggiore 1.2 km / 0.8 mi
San Gregorio Armeno Church 1.2 km / 0.8 mi
Via dei Tribunali 1.3 km / 0.8 mi
Piazza San Domenico Maggiore 1.3 km / 0.8 mi
San Domenico Maggiore 1.3 km / 0.8 mi
Naples Cathedral 1.5 km / 0.9 mi
Via San Gregorio Armeno 1.6 km / 1 mi
Monastery of St. Clare 1.7 km / 1 mi
Botanical Garden of Naples 1.7 km / 1.1 mi
Naples Underground 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Multilingual staff
  • Hotel safe
Show 7 more facilities & services
  • Concierge
  • Luggage room
  • Bar
  • Restaurant
  • Meeting room
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 19 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable10 photos

    Hotel Potenza

    QUADRUPLE STANDARD

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Toiletries
    • Desk
    • Minibar
    • TV
    • Hairdryer
    • Centrally regulated air conditioning
    • Safe
    • Balcony
    • Soundproof room
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hotel Potenza

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Hotel Potenza

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    Hotel Potenza

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Potenza

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Hotel Potenza

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 5 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable10 photos

    Hotel Potenza

    TRIPLE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Minibar
    • Hairdryer
    • Toiletries
    • Balcony
    • Safe
    • Centrally regulated air conditioning
    • TV
    • Soundproof room
    • Housekeeping
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Potenza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Potenza

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Potenza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST

    Photos are not available for this room type.

    Hotel Potenza

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BED • 1 Bedroom • 19 m²DUS.DB
    DOUBLE SINGLE USE WITH DOUBLE BEDPhoto unavailable6 photos

    Hotel Potenza

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Room amenities

    • Desk
    • Toiletries
    • Balcony
    • Safe
    • Centrally regulated air conditioning
    • Hairdryer
    • Minibar
    • TV
    • Soundproof room
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 19 m²SGL.ST
    SINGLE STANDARDPhoto unavailable12 photos

    Hotel Potenza

    SINGLE STANDARD

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Desk
    • Toiletries
    • Minibar
    • Centrally regulated air conditioning
    • Safe
    • TV
    • Hairdryer
    • Soundproof room
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable7 photos

    Hotel Potenza

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Hairdryer
    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Safe
    • Balcony
    • Toiletries
    • Desk
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Potenza

7.8
Very good
265 Reviews
Cleanliness
8.2 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.6 /10
Location
9.2 /10
Neighborhood
7.2 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
05 Apr 2026
Phillip
Lovely. Got a very early train& this was excellent.
6/10
Pleasant
14 Dec 2025
Zena
Good size room, but it is small. The location makes it a great place to stay and that’s good enough. Good size bathroom. It wasn’t clean but it also wasn’t dirty. It was good enough for what we paid. Don’t have high expectations.
10/10
Exceptional
15 Oct 2025
Tuan
We really enjoyed staying at this hotel. The thing we enjoyed the most is the cleanliness of this hotel.
Next, is their staffs. Everybody is very nice and helpful. Specially, Mr. Savio (front desk), he is very nice, courteous, helpful, willing to help us on everything. Thank you Mr. Savio. Also 2 ladies at the breakfast room, very nice and helpful.
The location of the hotel is very close to the train station, metro, and many restaurants. Shopping stores are around the corner. Very convenience.
We will definitely stay at Potenza Hotel again next time we are in Naples.
Thank you.
Leisure Family
10/10
Exceptional
12 Oct 2025
James
Room was clean bed was very comfortable shower had great pressure and temperature air conditioning worked great toilet roll holder was loose and hanging off but that was the only negative
Self
6/10
Pleasant
29 Sep 2025
Didier
Good location, clean room, ok staff. I had to ask a few times to replace the tv remote and the wifi was down the last evening. Phones in the rooms were down the whole time, making it difficult to contact the reception.
Self
8/10
Excellent
04 Sep 2025
JAMES
The hotel and room are very clean. The bed is not what we are used to in the U.S. Very close to the train station. Good breakfast buffet.
Leisure Self
8/10
Excellent
17 Jun 2025
Emma
We had a nice stay here for 3 nights. Room was basic but adequate. Bed was comfortable and room was clean and well serviced. Location was excellent, right by the Napoli Centrale Station. Great for Pompeii and an easy bus ride into Chiaia and Old Town. Breakfast was simple but enough. Would have liked a kettle in room with tea and coffee. Can recommend Fedele 2.0 next door for a great dinner!
Leisure Partner
10/10
Exceptional
12 Jun 2025
Melina
The property was centrally located to transportation, shops. The hotel was super clean, beautiful decorated and breakfast was great. The front staff, and all the staff I encounter were great.
Leisure Self
8/10
Excellent
19 May 2025
Sylvia
Conveniently located close to airport and train station. Check-inservice was fast and easy, and room was clean.
8/10
Excellent
21 Apr 2025
Fiona
Friendly and helpful staff. On the main square but quiet inside. Limited facilities but lovely rooms. Bar next door for food and/or drink, meant didn't need to go far, which was good if arriving late (as in all cities the area around the station can be a bit intimidating)
10/10
Exceptional
31 Mar 2025
Adrian

Super Stay

Central, clean, comfortable, spacious, friendly and helpful. Couldn't ask for more.
Business
8/10
Excellent
13 Sep 2024
serena
Good
10/10
Exceptional
18 Aug 2024
Rosa-Maria
Excellent welcome by staff. Allowed us to check in earlier as had a long journey prior. Staff very friendly. Very clean hotel. Close to public transport. Would thoroughly recommend
Leisure Family
8/10
Excellent
24 Jun 2024
Blaine
Good enough hotel. Clean. Close to amenities
Business Friends
10/10
Exceptional
04 Jun 2024
John
Great stay at Potenza. Close to train station and easy to catch Alibus to airport. Can walk to most Napoli attractions.
Leisure Self
10/10
Exceptional
21 May 2024
JANET

Nice, quiet, well-situated hotel

Spent 5 nights here. The hotel is just steps from the metro and half a block from the train station. Many shops and restaurants nearby. The room was cleaned daily, had nice shower, toiletries. Only 3 things it lacked: an elevator, a variety of breakfast foods, and no English TV channels, like CNN, BBC, HBO, etc. But I enjoyed my stay. Would stay again.
Self
8/10
Excellent
19 May 2024
james
Great location, well insulated from external noise, but little sound suppression between rooms or from corridors so ear plugs required depending on your neighbouring guests. Disappointing there was no glassware, bottle opener, or facility to make tea/coffee outside of breakfast service. Our fridge was also not operational.
Leisure Partner
8/10
Excellent
31 Oct 2023
Verified traveler

perfect location

quick access to the metro as well as all the train lines, the fast ones and the commuter ones because it's roughly a 2 minute walk to the station; also the bus to the airport is very nearby; there are some restaurants, cafe and shops and one bigger grocery shop (conad) by the train station.
The room was OK, the ac worked well, the room was quiet because I explicitly asked for such room. The best thing about the breakfast was the delicious and fresh pastry.
Self
6/10
Pleasant
31 Oct 2023
Lewis
It is very close to train station and thus convenient.
Leisure Family
10/10
Exceptional
24 Oct 2023
felicia
Pleasantly surprised. I booked this hotel last minute because I wanted to be near the airport for my flight the following morning. The ally bus was half a block away and I got to the airport in 15 minutes. Fantastic location!
Leisure Self
8/10
Excellent
05 Oct 2023
Alex
Good hotel.
8/10
Excellent
04 Sep 2023
Dania
train station was very close by which was wonderful but there was also a lot of homeless and beggars around which did not add beauty to the location.
Leisure Family
8/10
Excellent
20 Aug 2023
Kamlesh
We enjoy our one night stay and staff were super friendly and helpful.

No complains of this place and recommend!
Friends_and_family Family
4/10
Poor
15 Aug 2023
Pratik
The staff is rude. They did not help in anyway when asked. There are a lot of street vendors outside the hotel which makes it unsafe. The room was dirty. They did not even provide shower gel. Please do not book.
Leisure Partner
8/10
Excellent
02 Aug 2023
thomas

Served the purpose.

I booked the family room for a one night stop between Rome and Amalfi to visit Pompeii. I chose it for its proximity to the train station. The room was clean and large enough for four adults. Though the neighborhood is rough and not where you’d want to be for any extended stay in Naples, it was perfect for our purposes. The front desk was extremely helpful and patient in navigating me toward areas worth visiting for dinner. The free breakfast was an added bonus. Air conditioner took the edge off but not much else.
Friends_and_family Family
8/10
Excellent
26 Jun 2023
Morag

Good value

This hotel is good value for money. I had a comfortable bed . The room was spacious and quiet even though it looked on to Piazza Garibaldi. I had an early train so couldn’t have breakfast. I would have liked a small kettle to make a cup of tea before my journey. I am a mature woman travelling on my own so I was reassured by the secure gates between the hotel and piazza.
I would be happy to stay again
Self
8/10
Excellent
14 Jun 2023
Priscilla
This hotel is right in front of train station which is super convenient. Lots of food options around and the area is good. It was just two things I didn’t like: every time you go out they take your room key away, no explanation of why, I felt a little bit uneasy about giving it away. Second, breakfast doesn’t have options, is just ham, cheese and croissants.
Leisure Family
10/10
Exceptional
13 May 2023
DOUGLAS
The hotel is conveniently located at a short distance from the train and metro station. The rooms are comfortable and well maintained. The breakfast service is well organized. The management is friendly and attentive. I am happy to recommend this hotel.
Leisure Self
10/10
Exceptional
14 May 2022
Terri
Very friendly staff. Clean rooms. Loved the breakfast and coffee options. So glad we stayed here.
Leisure Family
4/10
Poor
16 Apr 2022
Verified traveler

Don’t be deceived by other decent reviews

The room was decent as far as space, bathroom needs major cleaning and disinfecting, there was a sewing needle stuck at the bottom of the bowl, the sheets were hard and uncomfortable, there were mosquitoes in the room! The front concierge guy was rude and insisted that we leave our passports with him for 10 mins and return for it? Which I refused to do and don’t feel safe doing. He also demanded that we leave our room keys in the front when we went out to get food.Stated that we might loose the keys?? What hotel will do that? We felt uncomfortable, unsafe and worried about our stuff knowing that he could access our room while we’re out! It’s like we gave him permission to enter while we’re gone!! That’s illegal specially if you’re paying for that room as your personal space in that particular time! Don’t stay here!!!! The maintenance guy was nice though and actually helped us set the AC so we are comfortable. And he’s polite and graciously offered us breakfast before we left really early for our next destination.
Friends_and_family Family
10/10
Exceptional
19 Mar 2022
Jorge
Nice small hotel in front of the train station with lots of restaurants around the hotel and they do provide a complimentary breakfast nothing fancy but enough. Only negative part was no dark curtain on window. Great staff super nice.
Leisure Partner
10/10
Exceptional
04 Oct 2021
LUIGI

Perfetto

It was a very nice experience staff friendly & very helpful
Self
8/10
Excellent
14 Sep 2021
Zora

Great

It was great close to the train station. Affordable
Friends_and_family Friends
8/10
Excellent
09 Aug 2021
Verified traveler

Good place for train connections

Solid place if arriving late or leaving early on the train. One of few well priced places that won't charge for late check in. Clean, good rooms. Location is steps away from train station.
Self
6/10
Pleasant
31 Dec 2019
Verified traveler
Breakfast was not very good. Room was noisy from the street. Room furniture old and torn. Bedcovers old.
Leisure
8/10
Excellent
17 Oct 2019
Angie
The hotel is centrally located, close to the train station and restaurants. The inside decor features beautiful Italian tiles on floors and walls. Breakfast was good, with a coffee machine from which you could choose your own blend. The front desk recommended the nearby Amoroso Restaurant (which I think they might own) where my husband had delicious spaghetti with mussels and I had good Naples pizza.
Leisure Family
8/10
Excellent
06 Oct 2019
Verified traveler
No lifts for disabled otherwise great location
Staff very helpful
Leisure Friends
10/10
Exceptional
27 Aug 2019
LUCA

Best value for a visit to Naples

Best position. Close to all connection. Friendly and efficient staff.
Partner
10/10
Exceptional
23 Jun 2019
Verified traveler
Friendliness and helpfulness of the staff. Good breakfast. Handy for metro and travel. Clean room and hotel generally

Area is noisy at night to be expected from city centre location.
Leisure
8/10
Excellent
22 Apr 2019
peter

fine

very close to railway station and walkable to spaccanapoli, clean and quiet, basic but comforatable room, simple breakfast served from 7.00 which was helpful for me
8/10
Excellent
19 Sep 2018
Stephen
Very friendly and helpful staff, lovely continental breakfast and rooms kept very clean. It was just a pity that wi-fi was only around reception area.
8/10
Excellent
03 Jun 2018
Horacio

The best location to stay. Value for money wouldn'

The hotel is located right in the ,main square of Naples, walking distance from the train station and across the road from the Metro. Plenty on local restaurants and little shops to do the basic stuff. Comfortable and clean, good breakfast but not so friendly staff.
Partner
4/10
Poor
01 Jun 2018
Mauricio

Very convenient location...BUT...

The main problem was the air conditioning, it did not worked even when the front desk person tried to help, at the end, we had to open the balcony door to get some fresh air, but a lot of noise came in and mosquitos too...we asked for a different room bu the place was full.
8/10
Excellent
22 Apr 2018
Verified traveler

Convenient Hotel

Convenient and relatively clean. Location is good but noisy.
2/10
Poor
02 Nov 2017
Sean

Horrible experience!!

We arrived at this hotel near the train station to stay for one night before our morning flight. We booked a double room but when we arrive the concierge insisted we booked a single room. We even showed him our confirmation that stated double room. My wife and I ended up sleeping in a twin bed on our last night in Italy, and to make matters worse, they charged us $15 for my wife to stay on top of the double room we booked. Awful awful awful!
2/10
Poor
30 Sep 2016
yakov

Never again

Overpriced. No elevator , rollaway beds in super 8 are more comfortable, breakfast is worse than conventional breakfast in super 8. Never again
Partner
8/10
Excellent
30 May 2016
Verified traveler
Very kind personel at the reception. Breakfast very disappointing, especially with what is on average available/offered in Italy
8/10
Excellent
29 Apr 2016
Verified traveler

Just fine for the price.

It's all about a decent and economical place very near the train station.
10/10
Exceptional
18 Apr 2016
Michael

Good Price and Great Location

Hotel Potenza ist on the Piazza Garibaldi, which makes it a great base for exploring the Campania region. All of the main spots are easily accessible from the hotel. The linea 1 of the metro is just outside the hotel which means that the Municipio, Toledo, Dante and Museo stops are close by. If you get the ArteCard Campania, you'll get free transport on the metro for 3 days, as well as the Circumvesuviana to go to Ercolano, Pompeii or Sorento. If you are going further afield, the Treinitalia station is nearby, which we took to both Caserta and Paestum. The staff was friendly and helpful, a continental breakfast of rolls, croissants, cereal, yogurt, juice, ham, cheese, jellies, honey and coffee is provided. The quality is good but not 5 star, but the price reflects that and we were satisfied with the food and our stay. If I was going to do a similar trip in the Naples area I would definitely stay there again. A great rate for a great location.
Family
4/10
Poor
10 Oct 2015
Blaine

Very Basic

Not one English Channel. Breafsst was a coffee and a bun nothing else. My view from the room was the wall of the hotel.
10/10
Exceptional
10 Oct 2015
paul
Staff were very friendly.morning coffee was excellent. For money spent it was a steal
4/10
Poor
14 Jul 2015
Verified traveler

Bad front desk, POOR AC, no wifi, great location

Great location for trains, good restaurants nearby, generally areas bit rundown but I stayed here for the train the next day. Front desk staff not helpful at all, seemed to care less AC did not work in July (we eventually got a small improvement ourselves), safe lacked batteries so did not work and wifi had no Hope of working during our stay. Bad attitude much worse than the actual equipment failures.
Partner
8/10
Excellent
11 Jun 2015
Babatunde A
It was a lovely stay in Naples. I will come back again and again

Well done

Seeing you again
6/10
Pleasant
08 Jun 2015
Verified traveler

Self imposed night time curfew

Basic hotel - Does the job. Decor a bit outdated.
Breakfast a bit poor.
The neighbourhood lets it down.
Partner
4/10
Poor
24 May 2015
Verified traveler

Bad experience

Noisy, wifi in the room did not work. No CNN
6/10
Pleasant
23 May 2015
David

Naples

The hotel was easy to get to/from the airport. Location was too busy for us, but did feel safe during the day. Room decoration was tired and smelled from smoking. Bed was OK & room size was adequate. Front desk help was very limited, even though someone was there most of the time.
Partner
8/10
Excellent
24 Apr 2015
Adrienne

Very nice hotel stay

We were only staying in Naples for a quick night, so this was a perfect location near the train station. The staff was helpful and forgiving of our poor Italian, the rooms were clean, and we recieved a discount at the restaurant which had amazing food and reasonable prices.
Partner
6/10
Pleasant
25 Mar 2015
Mike

weird contradictions

one of the worst hotel beds ever, tiny, springy. and a curbside quality chair. no elevator. otherwise 4 stars. But they invested a LOT of money elsewhere, like lobby doors, stairs, flooring, bathroom fixtures, woodwork, art, aquarium, Windows, etc. The furniture in room was very nice, except that garbage chair and bed. no art on the big empty wall in room. made it look cheap and hostel like. But then you notice the rest of the furniture and wonder why the missed details. that's Italy.
4/10
Poor
11 Oct 2014
Grant

Garabaldi square hotel

Close to Garabaldi train station,metro stop within 100 feet of Hotel. Room facing square directly above restaurant. Request if possible a room in the back of the hotel. Mattress was as comfortable as sleeping on thin cardboard,pillows as hard as concrete. Sleep? With a 4:30 am wakeup time,and sound reverberating from the square below,forget about it.
Partner
10/10
Exceptional
09 Oct 2014
Geoff

Convenient for train

Very comfortable room. Some parts of Naples are a bit scary, but not where hotel is.
8/10
Excellent
22 Sep 2014
Ken

Great stay!

Security good and front desk people were all very friendly. Walk outside and the metro is in front of you. Just across the street is the main rail station. Just around the corner a couple blocks away is the regional train. Very good location and their next door restaurant is good too. Room for 3 was huge and clean. Don't worry about the noise from the nearby metro because the windows are very well sealed and you don't hear much. Wifi doesn't work in rooms though. You need to walk out to the hallway if you are in the second floor.
10/10
Exceptional
20 May 2014
CB

Convenient

The staff was friendly. The simple hotel is located near the main railway and metro station.
4/10
Poor
28 Apr 2014
Bryan

Basic hotel

Really a 2star very firm beds, wifi in common area not room. Cleaning minimum quite noisy area. Plus side close to station area but the in front of hotel being redeveloped by the addition of the metro,
8/10
Excellent
31 Mar 2014
Joey

nice convenient place

Very convenient to trains stations. Lots of food and drink options close by. No one had high-dusted in years, however. Because the TV did not work in the first room we were in we had to move to another room where there was no refrigerator. However, we did have a balcony which was great both for smoking and for people-watching. Eve tho no fridge, we were able to get ice from the bar/restaurant next door, which also offers a discount on meals for guests of the Potenza.
8/10
Excellent
23 Oct 2013
London

Nice place near train station

This is a great hotel for those wanting to travel throughout southern Italy (making day trips to Pompeii, Sorrento, etc...) as it's conveniently located one block from the train station. It's a mere 10 minute walk to the best pizza in Naples at de Michele. The block of the hotel feels safe in comparison to the rest of the city. The hotel is nothing fancy, but it's comfortable and gets the job done.
6/10
Pleasant
27 Sep 2013
Sightseeing Tourist

Close to Central Train Station

Convenient location for taking Circumvesuviana train to Pompeii, Herculaneum, or Vesuvius. Big construction project in street wasn't a problem for me as it quieted down at 10:00PM. Slight sewage smell in bathroom wasn't a problem as long as the window was left open. Hotel internet worked only one day of four and they said there was nothing they could do each time I asked at the desk if they could fix it. Reasonably clean, though it seems they only vacuum with the door open so never vacuum behind the door. Mostly, I was only in the hotel when sleeping, so it was adequate for my needs at a fair price.
8/10
Excellent
07 Jul 2013
Bill

Close to train station and bus to airport.

Very convenient to get to from the airport via the train station. Also, very convenient to get to the airport via bus. Breakfast was very nice. Rooms were basic but acceptable. Shower. No bath. Front desk personnel were very helpful.
6/10
Pleasant
25 Jun 2013
Apramey Dube

Next to the railway station

it is a convenient location for short stays specially f you are transiting through Naples by train. The breakfast didn't have much options though. Overall a satisfactory stay.
8/10
Excellent
18 Jun 2013
MC

Good for a quick trip

Hotel Potenza is very close to the train station--5 minutes walking or less. It's not in a very pretty neighborhood, especially now since they're doing construction in the entire plaza in front of the hotel (hopefully this will change soon--it looks like it may turn out to be an interesting architectural project). We stayed only two nights for a day-trip to Pompeii. Our room was a good size, decently clean (especially the bathroom), and had basics like bar and liquid soap and shower caps. The furniture and space itself seemed dated for a 3-star, but was in decent condition. Our room had a big balcony/patio area looking over a courtyard. The breakfast (included w/ room) was perhaps the best part of staying here. They had fresh, warm, delicious pastries as well as the standard packaged toast/cookies/jam & butter to go along with made-to-order espresso, cappuccino, tea, or whatever you wanted from the coffee bar. There was a very nice barista who took care of our every beverage wish. Staff was nice and helpful in general. We used the hotel discount at the restaurant next door, which had decent prices and pretty good food. Overall a decent stay, made better by the breakfast!
Family
6/10
Pleasant
03 Jun 2013
How

Nice hotel close to everything.

Bathroom had a little mold but the rest of the room was nice, staff was nice though loud in the morning.
10/10
Exceptional
30 May 2013
Verified traveler

Perfect for tourist and business people

Location of the hotel was easy to fine and easy to get anywhere in Naples. The people were wonderful and everyone could speak English. The train station was 200 meters away which allowed easy access to the Metro to get around Naples, the regional trains to go to sites like Pompeii, Sorrento and other tourist locations, as well as trains to Rome and beyond. Also it was the hub for busses. The hotel was clean and the breakfast was very good. I recommend this hotel for families and business people.
Family
4/10
Poor
27 May 2013
Verified traveler

Very poor hotel for visitors

There was no wifi in the rooms, the breakfast was just so horrible. They served nothing but bread and butter.
10/10
Exceptional
04 May 2013
nishnav

A breakfast worth going back for....

The hotel was very pleasant and the room, spacious and clean. The breakfast is amazing and there is a friendly barista to serve you fresh variants of coffee at your request to go with home-baked croissants. The location is great and easily accessible from the main train statio. Parking will cost 20€ at a nearby private garage and I would recommend this strongly because the neighbourhood is 'dodgy/seedy' at best. There are however plenty of restaurants in the area which serve neapolitan classic pizzas.
Family
6/10
Pleasant
02 May 2013
andrew

poor service in a nice hotel

the hotel location was convienent from the train station, central for our needs. the strip the hotel was on had a lot of food and no car traffic. the restaurant associated with the hotel had fun servers, great menu, and fantastic prices. hotel service was terrible, they helped us with nothing. we expect very little, but when we did have questions they told us to check with someone else later on every issue (booking a day tour they advertised, taxi inquires again that they advertise, booking a late check out... we gave up. I'd still stay there for the location and price, just don't expect any help from the reception. oh and for neighborhood... it was the cleanest 200ft of sidewalk in naples...
8/10
Excellent
29 Sep 2012
Shai

Very convenient and clean

There was a big construction project in the piazza right in front of the hotel, but the walls and windows kept out the noise. We were near the breakfast room; the noise from that did wake us... the cappuccini made up for that. Clean spacious rooms and so close to the train station that hauling luggage is no problem. Good inexpensive restaurants right outside the hotel. I definitely recommend this place.
8/10
Excellent
13 Apr 2012
Barbara

Excellent choice

We (two women) arrived in Naples and were a little concerned about staying so close to the train station based on what we read. But this little hotel was just great. We felt completely safe, the room was very comfortable and clean, and it was so convenient to be close to the station for our other day trips. The price was excellent, and the little breakfast was just fine. It isn't fancy, but we would absolutely stay there again.
8/10
Excellent
31 May 2011
Misty

Hotel Potenza in Napoli, Italy

Hotel Potenza is very close to the train station and there are a few restaurants close by if you do not want to walk too far to for food. The hotel looks like it has been renovated and it's very clean. The price is reasonable as it also includes breakfast. The only drawback is that there is a construction site opposite the hotel when we went in May 2011 - that causes the windows to be dusty and there are mosquitoes in the room. Apart from that, the hotel is a great place to stay.
10/10
Exceptional
18 May 2011
Verified traveler

Good budget hotel in Naples, Italy

We got more than expected for the low price paid. The Plaza in front is one huge construction site- but this is the only negative for this hotel. It will be common issue for every hotel around Garibaldi Plaza. Otherwise- small, clean, cheap hotel, all finishes look new. Located near train station. Friendly, English speaking service team. Do not look further if you stay in Naples for 1-3 nights trip- stay in Potenza.
8/10
Excellent
18 Jul 2026
Dorisney
Quarto limpo, equipe de funcionários excelente, fica em um lugar que é muito criticado pela presença de imigrantes (problema que vejo como oriundo de uma questão sóciopolítica e humanitária), mas é uma excelente lugar para vc se deslocar de trem para outras localidades, a exemplo de Pompeia. Além disso, no térreo há alguns lugares em vc pode tomar um excelente café da manhã e realizar outras refeições.
Self
10/10
Exceptional
22 Jun 2026
Jenny
I usually never leave reviews, but I have to write that the staff were lovely. They went out of their way to help me when my luggage got lost on the flight, and turned up at the hotel four days later, after I had already left Naples. They kept it safe for me until I came back.
8/10
Excellent
11 Jun 2026
Geir
Wifi okay, breakfast plain, everything ok for the price
Partner
10/10
Exceptional
10 Apr 2026
Helene
Bra läge nära bussar/tåg/flygbuss + lätt att hitta till historiska platser. Små billiga & bra restauranger precis utanför.
Trots 1 trappa upp (ej hiss) var det jättebra! Stort fräscht rum (114), skön stor säng o fina sängkläder, plus för hängare för ytterkläder. Trevlig litet ”vardagsrum” med soffa & fåtöjer där jag tog ett glas vin. Frukosten ok, faktiskt med ost, skinka & salami utöver kakor och annat sött.
Self
8/10
Excellent
25 Oct 2025
Andrea
Struttura piacevole a due passi dalla stazione .
Business
8/10
Excellent
25 Sep 2025
Leonardus
De kamer was ruim genoeg en netjes en het hotel ligt centraal gelegen in Napels en bij het station. Ontbijtbuffet is simpel. Wel jammer dat de kleine koelkast stuk was. (30 graden)
Leisure Friends
10/10
Exceptional
15 Aug 2025
Verified traveler

Hotel ideal para visitar Napoles y alrededores

Todo el personal es encantador. Nos ayudaron mucho en el hotel e hicieron que nos sintieramos en casa, a pesar de que estabamos lejos de ella y hablamos otro idioma diferente al italiano. Las habitaciones también son muy buenas: limpias, espaciosas, buena ventilación, cama muy comoda (se duerme muy bien) y con aire acondicionado. El hotel está en la zona perfecta para todo tipo de actividades porque está en el mismo centro.
El restaurante del hotel lo recomendamos al 100%. Comida casera, muy buena, muy buen precio, gran cantidad de comida, un descuento por dormir en el Hotel Potenza y un personalmuy atento.

Realmente, vamos a regresar al hotel, nos encantó.😁😍
Friends_and_family Friends
8/10
Excellent
06 Aug 2025
Verified traveler

Bon hôtel bien placé mais peut s'améliorer

Hôtel bien placé (quartier historique et transports en commun). Il dispose de prestations satisfaisantes avec une déco/mobilier pas moderne mais pas vieille non plus.
Le petit dej est léger: seules les patisseries locales font l'affaire, pas de pain frais, pas d'œufs, pas de produits de la région (fruits, confiture, miel, fromage, légumes).
Ma chambre disposait de lits simples dont la large était bien trop petite pour un adulte normal (un enfant peut être). La climatisation dans la chambre n'était pas satisfaisante (à 27°C).
Self
8/10
Excellent
10 Jun 2025
Christoph
Direkt am Hauptbahnhof gelegen und deshalb optimal für Ausflüge
Leisure Self
10/10
Exceptional
10 May 2025
Lauro
EL HOTEL ESTA MUY LIMPIO, BUENA ATENCION DEL PERSONAL. DEFINITIVAMENTE ME VOLOVERIA A HOSPEDAR
Leisure Partner
4/10
Poor
09 May 2025
Sofia
Sur les chambres singles pas de frigo ,
Leisure Self
8/10
Excellent
27 Apr 2025
Stefano

Ottimo per posizione

Rapporto qualità prezzo ottima
Posizione ottima sia per mezzi,escursioni e visita città
Partner
10/10
Exceptional
13 Sep 2024
Letizia
I had a wonderful stay and the staff was very helpful!
8/10
Excellent
19 Aug 2024
Gabriel

Bon hébergement

Très bien et bien situé mais la limitation de la climatisation à 27 degrés est dommage.
Partner
6/10
Pleasant
11 Jun 2024
Aitor
Lo mejor del hotel es la ubicación. Necesita una reforma, no hay ascensor. El aire acondicionado hacía muchísimo ruido. Las almohadas extra tenían manchas amarillas y no las cambiaron hasta el último día. El desayuno era correcto. El jabón de ducha era una pastilla, por lo que tuvimos que comprar nosotros un gel para poder ducharnos.
Leisure Partner
4/10
Poor
02 Jun 2024
Maurizio
Personale maschile alla sala colazioni estremamente maleducato. Letto scomodissimo e mal fatto. Secondo cuscino tutto macchiato.
Business_and_leisure Friends
10/10
Exceptional
21 May 2024
Giuliana
Tutto perfetto, gentilezza e cortesia contraddistinguono l'hotel
Leisure Friends
10/10
Exceptional
04 May 2024
Jahn
Jättebra hotell med fint enkelrum
Friends_and_family Friends
10/10
Exceptional
11 Apr 2024
Lorenzo
Albergo tre stelle ristrutturato recentemente, ordinato, ben tenuto, con personale molto educato e professionale. Ottimo per chi giunge in città in tarda serata, vicino alla stazione centrale e all'ingresso della metropolitana, con diversi ristoranti e pizzerie subito accanto. Arredi, colazione e i servizi base (saponi, asciugamani, WI-FI) sono di livello buono per la categoria dell'albergo. Il quartiere della stazione conserva ancora un'impronta popolare, e la sera piazza Garibaldi si anima di persone del luogo che si mischiano all'intenso passsaggio di turisti e pendolari, rendendo piacevole cenare anche in uno dei dehores dei tanti locali che circondano la piazza dopo le 21:00. Struttura consigliata.
Business Self
8/10
Excellent
10 Mar 2024
Anna Maria
Personale molto disponibile e gentile.
Business_and_leisure Self
4/10
Poor
05 Mar 2024
Kazuo
部屋が寒かった。エアコンをつけても温度を上げる設定ができなかった。ホテルの人に言っても「待て」と言われるだけだった。
Self
8/10
Excellent
20 Jan 2024
Mirko Mario

Strategico

Molto comodo per la stazione a 200 mt, la metro di fronte, il centro a pochi passi. Nella piazza della stazione centrale ma molto tranquillo e con bei locali adiacenti. Metro o treno, in poco tempo si raggiunge qualunque zona di Napoli e dintorni. Colazione nella media. Camere discrete.
Friends_and_family Friends

Location & surroundings

Hotel Potenza
Piazza Giuseppe Garibaldi 120, Naples, Italy

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Hotel Potenza

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