Name: B&b Hotel Napoli
Address: Piazza Giuseppe Garibaldi, 32, Naples, 80142, IT

B&b Hotel Napoli

Naples · Italy

Piazza Giuseppe Garibaldi, 32View location

100 reviews shown

10/10

Exceptional

26 Jul 2026

Josianne

Bel hôtel avec déjeuner excellent et magnifique vue sur la terrasse

10/10

Exceptional

21 Jul 2026

Valéria Marcia Mastiguim

It is well located

Family

10/10

Exceptional

17 Jul 2026

Erminia

The hotel itself was great. Clean rooms and comfortable beds. The outside of the hotel seems a bit sketchy because of the location near the train station, but we felt safe once inside. A good hotel to stay at if you’re visiting Naples for a few days or planning on touring other areas from there.

Family

8/10

Excellent

16 Jul 2026

Samantha Jane

Old property big rooms great location

Family

10/10

Exceptional

05 Jul 2026

William

Clean, comfortable room, with a super helpful multi lingual staff. Perfect for a few days in the joyful chaos of Naples. Do not forget to take the main elevator to the 6th floor and follow signs for the roof. Nice little sitting area with an amazing view.

Partner

6/10

Pleasant

04 Jul 2026

Denise

The hotel was located very close to the train station which was a plus for us. We were able to walk everywhere. The hotel surroundings were not very pretty, kind of dirty actually, but I liked that there was police presence most of the time if not, I would not have felt safe. The hotel itself was a disappointment. One of the most important amenities for me is the WiFi. We stayed there for 5 days and the wifi was down for the whole time. They gave us different excuses, but ultimately it did not work. Our first night there they had to switch us to a different room because there was a problem with the bathroom. The next day we had to move all of our luggage back to the original room. I would not stay there again. Also, there was no telephone in the room so each time we needed a question answered we had to go down from the 5th floor to the reception.

Partner

2/10

Poor

03 Jul 2026

Rosalva

Don’t stay here. Don’t recommend. The bathroom was so tiny.I had to walk sideways to go in. And I could barely fit in the shower it’s so tiny.There is no toiletries. 1 soap for everything. The pictures shown are not accurate. I was so afraid staying here. I was no able to book anything else it was almost midnight when I got there the out side is not safe. Don’t come to Naples.Only good thing was breakfast. This hotel is not 8.5 star. It’s more like 3 star hotel.They have someone rating the hotel good so they have an 8.5 star but it’s all lies.

Family

4/10

Poor

28 Jun 2026

Rushi

Very sketchy area - police and military outside. Hotel very dated and pictures did not match room provided. Wifi didn’t work during our entire stay

Partner

8/10

Excellent

22 Jun 2026

Hector G

Clean room, centrally located, many good restaurants around hotel, close to city transportation. In front of Garibaldi Plaza where alot of people congregate in the evenings.

Family

4/10

Poor

21 Jun 2026

Yuliya

This hotel is not worth the price.

The description is misleading. The listing states that the rooms are soundproof, but this is simply not true. The hotel is near the train station, and the street-facing rooms are extremely noisy due to traffic, trams, ambulance sirens, and car horns. Even with closed windows and earplugs, I could barely sleep.

After complaining, I was moved to another room, but the air conditioner there was malfunctioning. Initially, I was told there were no other available rooms, yet after the AC could not be fixed, another room suddenly became available and I was moved again.

The third room was quieter because it faced the interior courtyard, but the balcony was completely unusable. It overlooked a roof covered with bird droppings, and the balcony itself was dirty and covered in bird waste. This was very different from the photos and not what I expected when booking a room with a balcony.

Another issue was the shower. The water temperature constantly changed from hot to cold without warning, making it difficult to shower comfortably.

Breakfast was acceptable but exactly the same every day.

Overall, I spent part of my vacation dealing with noise, room changes, a broken air conditioner, and facilities that did not match the description. I would not recommend this hotel to travelers looking for a quiet or comfortable stay.

Self

8/10

Excellent

16 Jun 2026

Christopher

We travelled as a large family so needed two rooms. The hotel check in was easy and they were friendly and helpful. The rooms were okay, nothing special, one issue with the sink in the one room, the pipes under came unscrewed and was not connected so they brought up a bucket and they came up in the morning to fix it and just came in the room without knocking to see if anyone was there and boys were still sleeping and wife was in the shower so not ideal. The beds were comfortable and the staff was helpful otherwise. Not great but not bad.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Nataly

Staff was super kind! They upgraded my room for free 💖 Area looks sketchy, but as soon as you walk in their doors you feel safe and welcome :)) Also, location is SUPER convenient since it's a short walk to Naples train station!

Friends

10/10

Exceptional

12 Jun 2026

Donal

Clean rooms in a good location close to the main station. Ideal for an over-night stop.

Partner

2/10

Poor

09 Jun 2026

Pankajkumar

Is not same as shown on the picture and describe on the website I would not refer this to stay again

Family_with_children

10/10

Exceptional

09 Jun 2026

Alexis

Nice location, huge room, walkable, air conditioning

Friends

10/10

Exceptional

09 Jun 2026

Jeffrey

Great basic room. Could of been improved with a kettle or coffee maker but the coffee from machine in was great for 1€

Partner

4/10

Poor

06 Jun 2026

Claudia

The area did not feel safe. The traffic noise could be heard inside the room. The area around the hotel was dirty.

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Daunelle

Room was very clean and the AC worked great...VERY important in Naples. It is located feet from a major subway station and yards from 100 souvenir vendors. The staff was tremendously helpful and friendly. If we return to Naples, we will definitely consider staying here again. Nothing bad to say!

Family

6/10

Pleasant

06 Jun 2026

Larry

The location to.the central train station made walking to the hotel very easy.
The staff was very friendly and helpful throughout our stay.
The beds were comfortable and the rooms were clean.
The not so good: the air-conditioning unit is VERY noisy. You could hear the drain pipes gurgling all the time through the unit.

Family

8/10

Excellent

05 Jun 2026

Annette

Nice stay. Enjoyed the rooftop and terrace. Like the Hotel’s active commitment to conservation, water flow was paced. Unusual but perfectly effective. I will look for this chain again.

Partner

10/10

Exceptional

03 Jun 2026

Lise

We had a quadruple room. The room was very spacious and comfortable for a family. This location is fantastic, only a few minutes to the train station and metro or an easy walk to spanish quarter. Rooftop has an amazing view and great place to relax. Staff were very friendly and helpful. I would stay here again.

Family_with_children

10/10

Exceptional

31 May 2026

Shirley

Fantastic hotel. Staff amaz. Very friendly and helpful. Rooms immaculate.

Partner

10/10

Exceptional

28 May 2026

Faye

The hotel was situated in a great location.
It was clean and modern. The breakfasts were delicious
We would recommend staying here.

Friends_and_family Family

8/10

Excellent

27 May 2026

Roger

The stay wasn't the best. The room wasn't ready for awhile, so they had me leave my suitcase in a room on the 2nd floor which was annoying taking it up there. When I came back around 3pm, the room was finally ready, but when I went up to the room the cleaning person was still working on it. It left me with a feeling that the room wasn't clean and I kept that in my head the entire time.

Self

6/10

Pleasant

25 May 2026

Shannon

BnB Napoli was a good value, and it was really close to the train station. I was disappointed by a few things, though. There was no shampoo provided. There was only body wash. The hand soap dispenser was broken. The toilet was very hard to flush, and there was no refrigerator in our standard room. I need a refrigerator for my medication. We asked to be moved to a superior room for access to a fridge, but there were none available. The staff offered to store my medication in the reception desk fridge, which was very kind of them. It’s a nice enough place for a short stay.

8/10

Excellent

23 May 2026

Helen

The room was clean and large. The bathroom was not bad, it could have more shelves though.
The breakfast was excellent. I really enjoyed the variety specially the nuts, seeds and fruits. Not to mention the coffee machine too. :)
The location was close to the station, shopping and restaurants around. Not in the best neighborhood of Naples but it was OK.
The staff were very nice and helpful too.

My concern was mostly about the beds. Even though they were comfortable to sleep, both of them were very very squeaky. Every tiny movement of the body made the beds squeak and so it was annoying specially if you have a fellow traveler in the same room, you could easily wake each other up! :(

Partner

10/10

Exceptional

17 May 2026

Shirley

Fantastic place. Staff amazing. Very friendly and helpful. Special mention of Chiara. Reception. Rooms spotless. Location excellent.

Partner

10/10

Exceptional

08 May 2026

João Fernando

Good clean room. Staff did a workaround we requested to make the double bed more like twin single beds. They also lent us the small scissors we asked for.
The room had good acoustic isolation with the streets outside, as it managed to silence the noisy streets outside.
Good air conditioning.
Had a medium-sized safe that could hold a laptop but didn't have a frigobar.
Spacious bathroom and shower box. Bidet with appropriate aiming.
Very diverse and good quality breakfast.
The internal areas of the hotel are well kept, cozy and decorated.
Checkout at noon is great, as there are other places that say 11 or even 10 in the morning.
There are also things you can buy in the reception, like various drinks, snacks, and electric gadgets.
Location is great in the sense it is as close as it gets from the main train station from the city. Unfortunately, not the hotel's fault obviously, most of that central city region is a slum.

Family

10/10

Exceptional

29 Apr 2026

Annie

The staff are helpful and the room is clean and comfortable, Aircondironing is very efficient, we visited late April and the weather starts to warm , the air conditioning is working perfectly .

Partner

10/10

Exceptional

28 Apr 2026

Sydney

The big green sign outside made it easy to find. Staying near the train station means it’s kind of a seedy area, but the hotel is nice inside. The room was clean and the bathroom was comfortable and clean. Front desk staff was kind and helpful and spoke English. Breakfast is 8 euro from 7-10am but we opted out due to an early tour. There is a mini market in the lobby in case you’re running low on water or want a soda.

Partner

10/10

Exceptional

24 Apr 2026

Danna

Excellent

10/10

Exceptional

14 Apr 2026

Darlene

This is a really nice hotel, conveniently located, clean and comfortable, and beautifully designed, with spacious, airy rooms. Staff were very pleasant and helpful. A lovely stay.

10/10

Exceptional

10 Apr 2026

Eva

Alles war hervorragend. Die Zimmern waren sauber, das Früchstück lecker und ausreichend. Die Mitarbeitern waren sehr höfflich und nett.

Family_with_children

10/10

Exceptional

09 Apr 2026

Arlene

Good location for train travel and still close enough to other city activities, clean room, friendly staff

Self

6/10

Pleasant

09 Apr 2026

Janice

I usually try to stay near the main train station for convenience sake. But I would caution against staying anywhere near the main train station area in Naples! It is an extremely sketchy area.
As for the hotel, the accommodations were clean, and the breakfast was awesome, and the view from the rooftop terrace was wonderful. However, it was very loud. Every time water turned on or off in my room or neighboring rooms, the pipes made a loud banging noise. There is no carpeting so everything in the hallway echoes.

Self

6/10

Pleasant

07 Apr 2026

Laura

My tap was leaking on the floor. Hotel right near station buses, trains etc and can get to airport in 10 mins. Hotel felt safe once in room as I travelled solo. The area not so safe to go out in evening solo so I stayed in but lots of police around.

Self

10/10

Exceptional

07 Apr 2026

Juliana

Friendly and helpful staff and great rooftop to take pics or have a drink

Partner

8/10

Excellent

06 Apr 2026

andrew

Great location just off main central station
Hotel staff very helpful
Rooms specious and clean

Friends

4/10

Poor

05 Apr 2026

Kay

Clean beds, very noisy hotel, thin walls, terrible leaky shower in bathroom, dreadful breakfast.

Family

4/10

Poor

24 Mar 2026

This is the worst hotel I ever stay. Basically there was nothing in the room besides bed. Bathroom was always smelly. The whole room looks very run down. pictures they displayed do not reflect the real room.

Family

10/10

Exceptional

22 Mar 2026

james

Elevator was a few steps above lobby floor with no ramps. Made it hard for older guests.

Partner

6/10

Pleasant

18 Mar 2026

Susan

It’s a good location if you need to be close to the central station.

10/10

Exceptional

14 Mar 2026

Alicja

Great location, great hotel!

2/10

Poor

08 Mar 2026

Joshua

First room we had was filled with mosquitos and small gnats. Water pressure and temperature fluctuated greatly which made showering incredibly tedious. Toilet did not flush. Water barely drained from the shower and sink. Air conditioning was locked out and staff told us that it was normal for this time of year. Temperature in the room overnight kept rising and getting more and more humid. Sleep was terrible. We requested a new room for the second night.

Second night we moved down the hall. There were less bugs, but water pressure and temperature fluctuations were worse. Still no air conditioning. At least the toilet flushed.

Both rooms did have a nice balcony, and the rooftop terrace access is also a decent addition.

Lastly, the area the hotel is in is riddled with crime. Police and military are constantly posted in the areas right outside the hotel. Did not feel safe.

Do not recommend.

Partner

4/10

Poor

06 Mar 2026

Amy

Dirty and noisy. Barely slept.

Partner

8/10

Excellent

26 Feb 2026

Michelle

The hotel is ideal for the train station. Not a great area but there are some cheap restaurants near. I like the old building and it is clean with a good breakfast selection.

Self

8/10

Excellent

11 Feb 2026

Kevin

Helpful sraff, clean rooms ,

Friends_and_family Friends

8/10

Excellent

26 Jan 2026

Susan

Clean room, friendly staff, good breakfast, close to trains

Leisure Family

10/10

Exceptional

09 Jan 2026

Grace

We were upgraded and the staffs were awesome

Leisure Partner

10/10

Exceptional

10 Dec 2025

Andria Marie

Exceeded expectations for the location. Noise from the busy streets was biggest downfall, but expected being so close to train station. Fantastic selection of breakfast foods. Helpful staff. Clean rooms. Comfortable beds. Small shower in one of the rooms. Larger in the other room. We had two rooms for a family trip. Elevator was a pleasant surprise also.

10/10

Exceptional

29 Nov 2025

Hao-Jan

The room was not super new, but it was clean. The staff was friendly.

Self

8/10

Excellent

22 Nov 2025

KIN YAN

Good location. Generally efficient staff. Room in good condition.

10/10

Exceptional

20 Nov 2025

Cindy

Staff was very helpful. The room was clean and large. The hotel encouraged many ways to be energy efficient and we appreciated that. Breakfast was plentiful and delicious. The location was perfect. Walkable to downtown, good restaurants, sites and the train stations. The rooftop terrace was a gem and we ended every evening there. We would go back.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Sam

The room was very clean.
All of the staff were polite and extremely helpful.
Despite being close to the road, the noise wasn't too bad.
It was well located for what we wanted to do.

Leisure Partner

6/10

Pleasant

14 Nov 2025

Shashi

Staff was good, Good Continental Breakfast . But the rooms were ok. There was a funky smell coming from bathroom. Since our room
Was on roadside , so much of traffic noice from outside.

10/10

Exceptional

08 Nov 2025

Beng Hong

The location was excellent near the main train, metro and bus stations. Room is clean and comfortable. We opted for no breakfast but based on the menu - it looked great.

10/10

Exceptional

29 Oct 2025

Eric Alexander

Room spacious if sparsely furnished, but everything you might need. Beds comfortable. Bathroom spotless, water hot.
Staff very friendly and helpful, great breakfast, coffee available 24/7 in the lobby for just 1 Euro.
Fantastic location, 5 minute walk from railway station and airport bus stop. Choice of excellent restaurants just a short walk across the Piazza Gariboldi.
Would definitely stay here again.
Can't fault it, we even had a roof top terrace overlooking the Piazza!

Leisure Friends

2/10

Poor

29 Oct 2025

Wassim

Terrible experience. Room was poorly maintained. Presence of mold and cracks. Room didn’t match pictures posted on the website.

Leisure Self

10/10

Exceptional

27 Oct 2025

Adam

Great Hotel at a reasonable price.

Just to give reference we stayed in room 512, which had a balcony over the street side of the Hotel.

The room was a good size, clean and with modern fittings. The balcony was perfect as you could watch the traffic below which offers hours of entertainment!

Franceso and Damiana on reception were exceptional. The advice we received on which local restaurants to try was spot on, they even took into account that we would prefer not to cross any roads if possible, as anyone knows who has visited Naples, the roads are a law unto themselves in this city!

The balcony was great and the windows excellent at blocking out all the street noises. To top it off the Roof Terrace gives excellent views across the city and further afield to Vesuvius.

While i appreciate some of the comments i had read about the homeless situation in the surrounding area, you are a matter of yards from the main train station and this situation, unfortunately, is the same in most cities i have visited across europe. However there is a constant police presence in the area so it didn't feel unsafe.

Breakfast offers a good selection and it was all extremely tasty, we tried as much as we could!

So for price, quality of facilities, location (i.e. next to train station) and service received i would say this is an excellent choice of hotel.

The one and only negative, which is something we had at other hotels in our travels across Italy, was the lack of a fridge in the room.

Partner

6/10

Pleasant

23 Oct 2025

Vincent

Balcony was a plus, bathroom small, room was clean and well kept a plus, area around hotel a lot of litter the street is not clean

4/10

Poor

18 Oct 2025

Scott

Shower was terrible as you had to hold onto it. Felt unsafe. Bad that the venue states police outside. Pillows were horrible. All round not a great experience. Would not recommend.

Partner

10/10

Exceptional

15 Oct 2025

Kat

This was the perfect base for our short stay in Naples. Super convenient from the train station with plenty of food options nearby. We particularly loved the rooftop terrace which gave us a fantastic view over the city. We were also especially impressed with the service, the person on reception for most of our stay (I think his name was Francesco) was extremely helpful and courteous. The room was very comfortable and well fitted. We loved our stay and would absolutely stay here again.

Leisure Partner

8/10

Excellent

15 Oct 2025

Thao

The room was great but only wish was there's a refrigerator in the room. Great location and close to everything. Metro station, shops and restaurants. Staffs was wonderful and helpful.

Partner

8/10

Excellent

12 Oct 2025

Edna

Great location.

8/10

Excellent

09 Oct 2025

Chris

Very handy if arriving by train, literally 5mins walk. Room was super quiet thanks to huge double-glazed doors leading to a small balcony overlooking the piazza. Dont be afraid of the area around the station and the piazza, yes it is sketchy but there is a very visible police and military presence which made it feel safe. Would gladly stay again.

Leisure Self

10/10

Exceptional

05 Oct 2025

Ashley

Location is right across train station so very convenient. The area is a little sketchy but okay if not walking around at night

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Delia

Convinient location near Napoli Centrale (approx 5 min walking). Police near by. Of note did have cellphone almost stolen. I will admit i was 4 min away from hotel andate at night. In general would recommend being vigilant in Naples. Otherwise hotel waa located in a good location. Also I did attempt to add a 3rd person to my reservation last minute. Was told no via message however, fortunately family member living in Italy was able to contact hotel amd facilitate process and get extra bed in bedroom. We mightve not been lucky if it had not been for my family member. Breakfast was great with many options

Leisure Family

8/10

Excellent

27 Sep 2025

Giovanni Luciano

Really clean room. Very minimalistic in offering but did its job. Most of the staff was so friendly and helpful and patient with all the international travelers. However there are a couple, specifically in the early morning or late night that were very short and always acted as they were annoyed. The location is very prime to hop on the trains anywhere in Italy and there are a few great morning espresso and pastry shops to grab and go from nearby. If you miss home, there’s a McDonald Cafe but it’s a very Italian menu. Walking to nearby shops and landmarks is great too. Only distance is to the harbor if you have a sea excursion. Just grab a taxi and be very specific on exactly where you need to go. Google Maps works well for that.

Leisure Family

6/10

Pleasant

24 Sep 2025

Naomi

For the price, it was a fine hotel. Check in was easy, and the location is convenient, but unsafe. Do not leave your hotel late at night. Early evening for dinner is just fine. We left early in the morning and saw a very concerning amount of blood on the street within 30 seconds of the front door. There is a very nice terrace so you don’t need to leave nor stay in your room.

The shower was extremely small (and I am not a big person). The room was clean but not the most comfortable.

All in all, I would not recommend this to a friend or stay here again.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Dominik

OK hotel, with room for improvement

Decent and comfortable hotel right by the station, and a walk away from the port and historic city centre. The only issue is the lifts are small, and one was out of order. Also, they have no parking options or partnerships with parking companies. It wasn’t great value for money.

Friends_and_family Family

8/10

Excellent

23 Sep 2025

Cattleya

Close to train station and restaurants. The neighborhood is not so good though. Very noisy outside. Staff is friendly.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Shirley

Excellent hotel. Always stay

Partner

10/10

Exceptional

15 Sep 2025

William

Jetlag day

Great location, super convenient for the train station. Staff was awesome, arrived at 730am, stored our bags, made a quick trip to Pompeii, and back to check in at 2pm. Plenty of food and shopping right outside.

Partner

8/10

Excellent

13 Sep 2025

Michele

Great location

Great stay in a great location. Very close to the train station and pick up for a tour to Pompeii. Loved that there were multiple charging ports close to the bed.

Self

8/10

Excellent

11 Sep 2025

Ian

Good value for money in a central location near to the transport hub. Not a special hotel but clean and friendly.

Leisure Partner

10/10

Exceptional

08 Sep 2025

declan

Hotel stay

Comfortable room. Location close to all transport. Room very clean. Staff very helpful.

Partner

6/10

Pleasant

01 Sep 2025

Arian

We stayed at B&B Hotel Napoli near the terminal. The hotel was overall fine, but definitely on the stingy side. There weren’t separate toiletries like shampoo, lotion, or body shower — just one all-in-one soap for everything. The in-room phone didn’t work, and there was no guide or directory provided, which made it inconvenient when trying to reach the front desk or find basic info.

It’s a decent place if you just need a bed near the station, but the lack of amenities and small details took away from the overall comfort.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Paul

Property was fine but location felt unsafe.Convenient for transport close to train station. Breakfast buffet was great and Gluten free breakfast was outstanding. Very happy with hotel staff and service

Leisure Family

10/10

Exceptional

20 Aug 2025

Biljana

Everything was great!

Leisure Friends

4/10

Poor

18 Aug 2025

peegee

The room was not like the photos they advertised. Room was like a hospital room.
Bathroom had cockroaches!!!!!.
Room also had a strong chemical smell.
Toilet was very close to the wall.
Water from shower leaked into the bathroom floor.
Towels were rough.
Room was hot.
You can hear all the noises from the streets (cars and sirens), upstairs and the hallway.
Breakfast was pretty good and only paid a small price.
Location walking distance from the train station but surrounding streets did not feel safe.

Leisure Family

8/10

Excellent

17 Aug 2025

pornthip

Best service,Great locations,Super clean room,Nice views with Balcony,High ceilings, Comfy beds.Right next to Napoli Train station/Garibaldi Station.Walkable to Quartieri Spagnoli, and all historical center. One thing we don't like about this area was peoples are gathering every evening and we feel not safe.
So far we love this hotel as it's closed to train station. However we definitely look for a safer location next time.

Leisure Partner

8/10

Excellent

14 Aug 2025

Eli

Federico at the front desk as well as the other gentleman were spectacular! Very friendly, helpful, and arranged us a taxi to the airport at 5:30 am. He informed us of the price hike we would of got if it wasn’t ordered through the hotel

It’s located across from Metropolitana Napoli Centrale, meaning it was super easy access to transit

Surrounding area was a grimy but that’s expected with the area of Naples. It was also extremely loud and the windows don’t block out any noise from the city. We heard consistent honking, talking, yelling, and music from outside the whole stay.

Great food near by, and a lovely rooftop terrace with incredible views of Naples and Vesuvius

Great cheap option if you’re staying overnight in Naples, wouldn’t recommend for any more than a night however

Leisure Partner

4/10

Poor

11 Aug 2025

Donnie

While hotel is fine. The only real negative was the WiFi was not so good. My main complaint is the area of this hotel is very sketchy and I never felt safe. So much so that I always came back to hotel before dark. I would not stay there again.

Self

8/10

Excellent

07 Aug 2025

Arthur S

Location is great, near trains. The best buffet breakfast. Would stay again

Leisure Self

8/10

Excellent

07 Aug 2025

Hannah

This hotel is close to the train station which is very convenient. The rooms are fine. The front desk staff is very helpful and will allow you to store your luggage before check-in. However, check-in took longer than expected because the rooms were not ready.

10/10

Exceptional

06 Aug 2025

Erika

Appreciated the customer service provided! Great stay.

10/10

Exceptional

04 Aug 2025

McKenna

The hotel staff was friendly and helpful. They gave us a free upgrade for a bigger room. We had a beautiful little balcony plus the hotel terrace with a great view. We also were able to store our luggage until check in.

Great location for all transportation. 30-40 min walk from Spanish Quarter and 40-50 min walk from the ocean and port area.
Overall a great stay in Naples!

Partner

8/10

Excellent

28 Jul 2025

Genevieve

We only stayed one night but enjoyed our stay.

Leisure Family

6/10

Pleasant

27 Jul 2025

Izabella

The hotel was passable, but the surrounding area was really unpleasant and took away from the overall experience

Leisure Partner

8/10

Excellent

21 Jul 2025

Richard

Nice place to stay. Very close to the train station. Staff was fry and helpful

Leisure Self

8/10

Excellent

17 Jul 2025

Juliana

Nice hotel. Walking distance from train station.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Luis

The hotel is conveniently located to the metro station, shops and restaurants. It is a bit noisy and busy, a lot of foot traffic in that area. Overall it was a great experience and stay.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Clare

Good

Partner

10/10

Exceptional

14 Jul 2025

Anne

Very comfortable hotel and conveniently located near the train station

Leisure Partner

8/10

Excellent

14 Jul 2025

Bobby

Good value. Good breakfast. Good location. Fairly friendly staff. Very close to the main train station. You can walk to the restaurants and shopping areas within five minutes.

Business_and_leisure

6/10

Pleasant

13 Jul 2025

Zsuzsanna

The hotel offered basic amenities. The floor was not very clean and the sheets were stained. Otherwise, the rooms were spacious. The hotel is close to the airport and the train station.

10/10

Exceptional

09 Jul 2025

Elizabeth

The hotel was very conveniently located for the activities we did while in Naples. We were walking distance to the train station, about 1.5 miles to the docks and about 2.5 miles to the airport. Breakfast was not included but was delicious and convenient before starting our day.

Leisure Partner

6/10

Pleasant

08 Jul 2025

Valerie

Convenient location 24/7front help desk

We chose this hotel purely for location and the 24/7 front desk as we did not arrive until 11pm. Rooms were very basic but clean. The double beds were twin beds pushed together and moved all over the place on the tiled floor when you moved Air con was good. Our room had a narrow window to courtyard with shutters so it felt a bit prison like. The price was excellent so would not put me off staying again at all

Friends_and_family Family

8/10

Excellent

07 Jul 2025

Susan

There were pungent smell of sewage in the hallway, much like the ones you can smell from 3rd-world countries - this was a shocker since I've been using your hotel for many years now, and this was the first time I noticed this smell in the hall way.

Leisure Friends

10/10

Exceptional

01 Jul 2025

emily

Great location during the day. Clean room. Great view from the roof.

Leisure