Name: Hotel H22
Address: Piazza Giuseppe Garibaldi, 101, Naples, 80142, IT

10/10

Exceptional

30 Jul 2026

Pat

The staff, especially Natasha, were so helpful. My husband had his pocket picked on the Metro. Natasha helped us with every aspect of getting this annoyance fixed and was very compassionate. Also, the property itself was well planned out. Many small touches made our stay comfortable. I would recommend this hotel.

6/10

Pleasant

30 Jun 2026

James

The rooms are ok and the building is in a good location near the train station. There is some noise from the street.

Partner

10/10

Exceptional

28 Jun 2026

Andrew

Lovely helpful staff and great place to sat

10/10

Exceptional

09 Jun 2026

Adrienne

Convenient, comfortable & resonably oriced

Self

8/10

Excellent

07 Jun 2026

Marie Josee

Bon rapport qualité/prix mais surtout excellent emplacement tout près de la gare de train et de l’arrêt de l’Alibus pour l’aéroport (4 minutes de marche) et plusieurs restaurants à côté.

Friends

10/10

Exceptional

23 May 2026

Roberta Eimile

This was a nice hotel with large clean rooms and great location (right in front of Garibaldi station). You can tell that the hotel is well maintained. AC works great and they have free coffee in the common room. There a lot of restaurants close by and it is a quick walk to a lot of Naples landmarks.

8/10

Excellent

24 Apr 2026

Robert

Location and staff

Partner

10/10

Exceptional

12 Mar 2026

Eivis

El hotel muy lindo y acogedor! Sola la entrada no es tan bonita y el elevador da un poco de susto! Pero lo demás está SÚPER

10/10

Exceptional

03 Mar 2026

Steven

Convenient!
Great staff!

8/10

Excellent

08 Feb 2026

Rosemary

Ideal location for the train station and getting to and from the airport on the Alibus. Very nice staff who were very accommodating. The bed was very comfortable and I got a great nights sleep!

Leisure Self

10/10

Exceptional

30 Jan 2026

Miho

Everything was so pleasant. Staff, day and night, Was Helpful and attentive. The room was small but well organized and equipped with essentials.

10/10

Exceptional

25 Jan 2026

Michael T

Great! All clean. Good attention.

10/10

Exceptional

29 Dec 2025

Fillmore D

Nice, clean, safe hotel. Easy access to trains. Immediate neighborhood is fine, not as nice when move a couple blocks away.

10/10

Exceptional

19 Dec 2025

Gavin

Clean room. Cosy vibe. Staff at front desk, particularly Natasha, were fantastic - very accommodating and helpful.

Leisure Self

8/10

Excellent

13 Dec 2025

Lee-chih

it is good for what we paid for, it is a warm and friendly place, looks like home, staffs are friendly. We want to suggest to add the info (the guide) for how to check in because this hotel is in 2nd floor of a bldg. there is only a small sign by the gate. We have no idea about this, a gentle man from next door walk us to the elevator, it looks creepy at first ( - : ) until we arrive the 2nd floor, it looks like a hotel and feel better. Please provide the check in info, thanks

Leisure Friends

10/10

Exceptional

02 Dec 2025

wilma

Excellent location

Self

8/10

Excellent

23 Nov 2025

Savitri

The room was small but efficient the staff members were very helpful only downside no plug ins

Self

8/10

Excellent

21 Nov 2025

Nikolas

Cute and good. Hard to find. Just some rooms on second floor of multi use apartments. You have to go through an alcove. Tiny sign. Smelled of perfume. I believe to mask sewer smell that you smell when it wears off. Some street noise. Thin walls. Good shutters. I had a tiny balcony.

8/10

Excellent

21 Nov 2025

Martin

Nice staff, looks newly renovated. Clean comfortable and cozy room.

Partner

10/10

Exceptional

18 Nov 2025

Aaron

The hotel it is really good. Travelling solo, I felt safe on the neighbourhood to walk, even on the evening.
Located in front of the train station Garibaldi, great access. The street in front of the hotel has loads of good restaurants and is near the city centre. Staff were super friendly, left my luggage at the reception after check out.

I stayed in two different bedrooms. Both clean, comfortable, with facilities. Bed is great, shower is great. I reallly enjoyed my stay and highly recommend.

Self

10/10

Exceptional

11 Nov 2025

Nicholas

Everything was wondering. Clean, very nice, the staff was awesome. Its located steps away from the Metro and the Train station. I will stay again if given the opportunity

Business_and_leisure Partner

10/10

Exceptional

22 Oct 2025

Yuta

Staff was nice

4/10

Poor

17 Oct 2025

Williams

The place is very cozy clean and confortable. The staff were very educated and friendly.

Leisure Self

10/10

Exceptional

09 Oct 2025

Erika

Friendly staff, who gave local recommendations. New, clean, rooms with nice balcony and all basic amenities. Great stay, would return.

Partner

10/10

Exceptional

06 Oct 2025

Sandra

The staff are very friendly and accommodating. The area is great - adjacent to the train station and many restaurants nearby.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Wendell

Staff were very accommodating and helpful

Leisure Partner

10/10

Exceptional

22 Sep 2025

Lue

I had a spotless room with the most comfortable bed I believe I have ever found in a hotel! The linens were top quality. Lighting was great. The staff (Cassie I think) was friendly and helpful. The location was very convenient for catching a train, bus, or subway. It seems that the hotel has taken a floor of an older building and renovated it, but you must find the hotel by going through a sawed out opening in a larger wooden door, finding building B in an interior courtyard along with a wire cage type of elevator that works very well when all doors are securely shut. Nothing seemed dangerous, just older and not kept up well. I am a 60 something woman traveling alone and was taken aback by all this. But I am so glad I saw it through and found this gem of a hotel!

Leisure Self

10/10

Exceptional

14 Sep 2025

Leigh

Conv / Fair price

Excellent location to train station

Partner

6/10

Pleasant

11 Sep 2025

Allen

Room was okay but small, and beds too soft. The staff were friendly and helpful though...

Leisure Family

8/10

Excellent

01 Sep 2025

Christopher

A nice, little hotel that is mere steps from the central train station, as well as the city subway. An extremely convenient place to use as your home base while planning trips around Naples and the surrounding area.

Our room was very well kept; the staff were friendly and helpful in making plans around the city; and they were even able to accommodate us for an extra night when our plans along the Amalfi coast fell through due to weather.

A small note about the area: it can seem a little intimidating at first for somebody not from the city, but after spending some time around there, we felt perfectly safe even at night. There are lots of restaurants and friendly people around, so just use a little common sense and you'll be fine.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Domingo

Nice, new and quiet.

10/10

Exceptional

31 Aug 2025

RUDOLPH

Close to the station, dining and shops. Great front desk staff

Leisure Family

10/10

Exceptional

28 Aug 2025

Richard

The staff were so friendly and helpful in giving us ideas on where to go and what to see/do while we were in the area for a few days! This place has 24 hr front desk which is extremely convenient to be able to freely go out at any time of the day/night. Andrea was extremely helpful and we loved our stay here! Would definitely recommend to anyone wanting to stay close to the train station, still quiet enough to get good sleep, yet be able to explore all on foot!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Ann

Wonderful

What a lovely hotel, you could not ask for any more the ladies on the front desk were amazing si helpful and friendly, the room was so clean, the bed was very comfortable, we would definitely recommend, the location was great as well, very happy customers.

Partner

10/10

Exceptional

20 Aug 2025

craig

Excellent location. Fantastic staff. Highly recommend

Leisure Self

8/10

Excellent

19 Aug 2025

Zhigang Andy

There is no Expedia VIP thing, right? Expedia markets many hotels with these so called VIP benefits but I don't see any.

Nevertheless this hotel is a hidden jewel, on the left side of Piazza Garribaldi, minutes away from the Napoli Centrale Stazione. I stayed in a few different hotels near by yet this H22 seems to have the best furnished rooms almost like modern hotel rooms, spacious modern and comfortable. I will definitely stay here again next time. The only minor thing is that they don't allow you to carry the keys for front door entry and have to buzz the bell to be left in (yes they have 24 hr duty staff). When you walk back in, you have no privacy but to pass by their office on duty to see you. I always thought buzzing in is not convenient compared with carry a key.

10/10

Exceptional

04 Aug 2025

CARLTON

We had a great stay at Hotel H22. The rooms were modern, clean, and comfortable, perfect for relaxing after exploring Naples. The staff were friendly and helpful, and the location made it easy to get around the city. Great value and a solid choice if you’re looking for a convenient, stylish place to stay in Naples.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Darius

Great location. Right beside the central trail station.

Leisure Self

10/10

Exceptional

28 Jul 2025

Paul

Very nice people and convenient location for the train

Leisure Partner

10/10

Exceptional

27 Jul 2025

James

I definitely recommend H22 Hotel! It is close walking distance to train station and lots of restaurants within short walking distance. The staff, especially Giulia, made us feel very welcome. I am looking forward to returning soon.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Raymond

Great convenient location

I have been here several times. Excellent location. Great quality

Partner

10/10

Exceptional

19 Jul 2025

Bangalore

Close to station, Very clean property, Very cozy breakfast in morning, very friendly staff.

Leisure Family_with_children

8/10

Excellent

17 Jul 2025

Johnny

Close to the train station very convenient

Leisure Family

8/10

Excellent

15 Jul 2025

Natali

Conveniently located near the train station. The entrance is a little odd however, the hotel did a great job with providing a video of how to access the property ahead of time. It was very helpful. Yummy breakfast on offer for 10 euro. Only issue was the air con not fully functioning in the room and all electricity turns off when you depart the room, which is not great as I had a bunch of chocolates that melted.

Leisure Self

10/10

Exceptional

15 Jul 2025

Marianne

Gea was awesome and very attentive to our needs. Ahe has great communication skills and is very knowledgeable.

Leisure Family

10/10

Exceptional

06 Jul 2025

Robert

Excellent experience, beautiful inside, great room, decor, environment.

Leisure Partner

10/10

Exceptional

06 Jul 2025

euisong

It is within 5 minutes walk from Naples Central Station. The number of guest rooms small, but there are many people working, so it is very clean and has air conditioning, so it is cool. The office staff was very friendly and the room was cleaned very well. Breakfast was also good.
It was difficult to find the hotel, but it is in a building where restaurants are gathered.
You can take the subway to the old town, and there is a city tour bus stop near the hotel and a currency exchange office with a better exchange rate than the airport and central station. I recommend this place because it is cost-effective.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Roy

Really liked the couple of free beverages in the mini-bar, it was a welcome touch after a long train ride. The staff was really nice.

The breakfast was good value and I loved the playlist.

The only reason I gave a low rating for the area was, while Garibaldi square is safe and clean enough, there are some filthy areas only few blocks to the west. Obviously the hotel cannot control that, but future travelers may want to know.

Leisure Self

10/10

Exceptional

29 Jun 2025

Dale

Very clean and friendly staff. Unique location but enjoyed the closeness to restaurants.

Leisure Friends

8/10

Excellent

15 Jun 2025

Heather

The staff was very friendly!! Allowed us to leave luggage after check out.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2025

Renis

Our family had a wonderful stay at H22 Hotel in Naples! The staff was incredibly friendly and welcoming, making us feel right at home from the moment we arrived. The rooms were spotless and well-maintained, and the hotel’s location was perfect—just a short walk to the train station and close to major roads, making it easy to explore the city. We also loved the many great dining options just steps away. I highly recommend staying here!

Leisure Family

10/10

Exceptional

08 Jun 2025

Stephen

Loved the receptionist s nails

Leisure Friends

10/10

Exceptional

07 Jun 2025

Lisa

A lovely room with well thought out facilities. The bed was comfortable, the bathroom was lovely and the air con was appreciated! It's in a great, convenient location and the staff are lovely.

Leisure Self

8/10

Excellent

13 May 2025

Elizabeth

Lovely central hotel

Central hotel
Difficult to find as it’s through an old wood door from the Main Street
Staff friendly
Hotel good decor and amenities

Self

10/10

Exceptional

13 May 2025

Anne

Super stay

The staff were very friendly and helpful, especially Kessy. The breakfast was good and location excellent. Clean and well presented. I would certainly stay there again.

Partner

8/10

Excellent

08 May 2025

Mark

Close to the train station

Leisure Partner

8/10

Excellent

12 Apr 2025

Elham

Staff were helpful, room was not bad.

Leisure Family

8/10

Excellent

10 Apr 2025

Deborah

Eggs were cold. Not kept in a warming tray. Great options for coffees, teas, juices. The young lady serving hot drinks was very efficient and attentive. Very clean rooms. Not crazy about step up to go to the bathroom area. Shower very tight. Bathroom area needed a shelf or drawer for the toiletries.

Leisure Friends

6/10

Pleasant

04 Apr 2025

Douglas E

Hard to find at night. Go 2 doors to right of ideal hotel then press top left buzzer button.

Business_and_leisure Self

10/10

Exceptional

02 Apr 2025

Janice

When I arrived to H22 after dark, I felt that I needed to head to the entrance quickly, being that the hotel is situated across from the train station and there could’ve been characters lurking about. Being a single woman, carrying luggage, I had reason to be alert. The directions for entering the building were clearly given through video and I made my way through the battered wooden front gate up the stairs to the second floor. The Receptionist was very friendly and professional and she led me to a perfectly appointed room. It was clean, very comfortable, and I felt very well cared for. It even had a small balcony with a table and chairs overlooking the plaza.
After checking in, I found a restaurant next door that had great food and I relaxed there before settling in for the night.
I would recommend this hotel. Just be mindful of your surroundings and be confident when approaching the building. H22 has the character of old Italy, and when upstairs in the hotel, there is a delightful charm leading down the hall to the room.

Leisure Self

10/10

Exceptional

31 Mar 2025

elizabeth

Easy access from Train station: watch the video that shows the location! Very warm welcome. Comfortable room

Leisure Self

10/10

Exceptional

31 Mar 2025

Vincent

Excellent

Leisure Family

6/10

Pleasant

22 Mar 2025

Martine

Napoli

Nice basic hotel but not easy to access. A pain in the neck with ringing the bell, then the elevator etc
Not a great area
Price a bit too high for what they offer
$80 would be plenty

Partner

8/10

Excellent

23 Feb 2025

Takashi

Fine!

10/10

Exceptional

10 Feb 2025

David

great idea to make a video giving directions etc

Leisure Partner

8/10

Excellent

04 Feb 2025

Alan

central comfortable and quiet

Very impressed with the video message they sent showing exactly now to get from the metro to reception, especually as it’s in a fairly dodgy area where you don’t want to hang around looking lost.

Self

4/10

Poor

13 Jan 2025

Alessandra

The room was quite small and not ideal for longer stays. It felt more like an apartment than a hotel. The entrance was inconvenient, especially if you have a lot of luggage or if you're traveling with more than two people.

Leisure Partner

10/10

Exceptional

09 Jan 2025

Julia

Buen servicio en front desk, siempre tienen riquísimo café y gratis , extraño esa cafetera que siempre tiene diferentes calidades de café y las galletitas. Los baños muy limpios . Excelente hotel.

Leisure Family

8/10

Excellent

18 Dec 2024

safiat

Cool and Calm Environment

Very calm environment, clean room,basic breakfast and very friendly staffs. Would stay there again

Partner

10/10

Exceptional

21 Nov 2024

ESTHER

Room is big, modern, comfy and conducive for relaxation. Convenient to go around the city. Staff excellent customer service

Leisure Partner

10/10

Exceptional

12 Nov 2024

Thomas

Convenient to train, metro and airport shuttle. Walkable to key sites. Staff was excellent. Area is bustling, some noise. Local cafes drag tables out at 6 am, essentially becoming an alarm clock. I would not choose this for a long-term, relaxing stay, but for convenience, cleanliness, and service it was perfect.

Leisure Self

10/10

Exceptional

30 Oct 2024

Douglas

I can agree with what most other reviewers say. It's in a location that is very convenient to the train station, the hotel itself is very clean and nice, the staff friendly and attentive, it was quiet, etc. On the downside, the hotel itself is located on the inside of a mixed-use building. So you have to \"buzz\" them (but with one quick push of the button, not a sustained push like a true buzzer) like you would for an apartment resident in a big city like New York. Then, they buzz you in and you crouch through a little hobbit door-within-a-door, go up the elevator on the right to the 2nd floor (3rd floor for Americans, because the bottom floor doesn't count as the first floor in many foreign countries including Italy), and then get buzzed in again to the office itself. The signs are there, but they are small, and one of them is about 8 feet off the ground. They will send you a video of the first part of that process via WhatsApp the day before your visit to help you. There is no breakfast in the morning.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Sue

Fantastic stay. Room clean and well appointed. Right in the centre perfect for the train and underground. Will definitely stay again.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Billy

The hotel was in a great spot to access the trains and walk around the city.

6/10

Pleasant

10 Oct 2024

johana

It’s centrally located next to train abd bus station .

10/10

Exceptional

04 Oct 2024

Caroline

The hotel is located right at the Napoli centrale train station. You have a variety of food options right outside the hotel and are also within walking distance to the bus station. The hotel sends you video instructions on how to find their entrance from the train station which was extremely helpful. The staff is 24/7 very helpful and nice. The rooms were small, but we only intended on using it to sleep after a whole day of exploring. The elevator is a experience in itself but goes with the rustic feel of the building.

Leisure Partner

10/10

Exceptional

02 Oct 2024

Manuel

Muy buena ubicación, cerca de todo y especialmente de la estación de tren, bus y taxi… y la habitación muy organizada y limpia …

Leisure Partner

10/10

Exceptional

01 Oct 2024

Nolan

Great place to stay. Nice on the inside. Hard to figure out where it is, though.

Business Self

10/10

Exceptional

29 Sep 2024

Aya

Awesome stay

Excellent service, great location. Totally recommend this place!

Partner

10/10

Exceptional

29 Sep 2024

Alan

Perfect for our overnight before early train. Clean, comfortable. Friendly receptionist. Spacious bathroom.

Partner

10/10

Exceptional

27 Sep 2024

christopher

This place was extremely clean, perfect little boutique hotel like they say, never judge a book by its cover. As you walk through an old wooden door and follow their directions up the elevator the hotel is perfectly convenient to train outside food highly recommend. Would definitely return to this location

Leisure Family

10/10

Exceptional

19 Sep 2024

William

Natasha and the staff are awesome and very accommodating

Leisure Family

10/10

Exceptional

19 Sep 2024

Tsz Kwan Charmaine

Staff are polite and helpful. The hotel is located in a convenient location and inside the property itself is safe even though the surrounding may not be so, I feel safe staying in the hotel.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Amy

Great hotel! Staff super helpful, great location!

10/10

Exceptional

14 Sep 2024

Flavia

The rooms are very clean, comfortable beds and shower. There is an older elevator but it’s great to carry the luggage upstairs. This is a hotel with a reception but it’s located in a building with other businesses. The hotel sent a video to show how to find it in the busy Piazza. They offered parking I the corner inside another hotel which was very helpful! The location is very convenient- right by the train station and the subway!

Leisure Family

10/10

Exceptional

11 Sep 2024

Silv

H22 gave us an authentic experience of Naples. Close to the station, bus terminal, restaurants and plenty of shops.

Friends_and_family Family

10/10

Exceptional

07 Sep 2024

Susan

Easy aces for transport and staff could not have been more friendly and helpful

10/10

Exceptional

04 Sep 2024

Maria Camila

Good place, good location, close to the metro and train station. Great staff, very clean, the room is a bit small but had everything we needed for the time of our trip.

Leisure Partner

10/10

Exceptional

04 Sep 2024

Maria

The staff was caring, very professional and accommodating. We enjoyed our stay at H22 Hotel and look forward to future visits when possible.

Maria and Frank Olaso

Leisure Partner

8/10

Excellent

27 Aug 2024

Chloe

room was quite small and the air conditioning was not great. apart from that everything was awesome!

8/10

Excellent

26 Aug 2024

Thomas

Staff were very accommodating and helpful. The place was clean and everything you would expect from a 3 star property. It was a little hard to find but the upside was that it was therefore quieter than the other places facing into the noisy square.

Partner

10/10

Exceptional

14 Aug 2024

Khouri

Rooms were small but nice place. Natasha, the receptionist, was awesome. She provided information about Naples and gave great recommendations on tourist sites, etc.

10/10

Exceptional

08 Aug 2024

Annelis

Very nice Hotel

Leisure Family

10/10

Exceptional

08 Aug 2024

Jennifer

Very close to the train station. Plenty of places to eat within steps of the property. Very friendly staff. Clean!

Leisure Partner

10/10

Exceptional

05 Aug 2024

Deepu

We had a very pleasant stay here. Little difficult to find, but wasnt a problem because of the video directions

Leisure Family

10/10

Exceptional

03 Aug 2024

Marie C G

Great stay

Everything you need for a short stay. Modern, clean and practical
People i saw were helped and polite
Great location near the station and to explore.

Self

6/10

Pleasant

03 Aug 2024

Angelica

An overview of the entire check in process would be great to send out after you book a room. We had a hard time finding the hotel entrance as the sign wasn’t noticeable and didn’t say that it was going to be on the second floor. I did not get the instructions on how to get to the hotel until after I was checked in. Other than that, the service was exceptional. It was a fairly small and clean hotel. Very friendly staff. Would stay here again for a small group.

Leisure Family

10/10

Exceptional

02 Aug 2024

Jeremy

Check in was a breeze. Staff was very friendly and helpful. Sent a video to help find the place. Next to the train station which is convenient.

Leisure Partner

10/10

Exceptional

02 Aug 2024

Jose Paolo

location and staff

10/10

Exceptional

01 Aug 2024

Sanjay

Felt very safe and secure even being so close to Naples' major transport hub. Reception staff were super helpful and friendly which was a great relief in a city we weren't planning to be in (due to flight cancellation). Very convenient location with plenty of cafes, bars and restaurants on its doorstep as well as the metro. Room was very clean and comfortable and had a bright modern vibe to it. Airport bus was also a just minute away.

Leisure Partner