Name: Vergilius Billia
Address: Via Giuseppe Pica, 2-16, Napoli, 80142, IT

8/10

Excellent

22 Jul 2026

Esteban

Hotel location is great, near the train station and shops near by. About 25 min walk to the center which is not bad...
Room was decent, would recommend for them to have better maintenance crew to keep small details of the room better, but we had no issues.

Partner

8/10

Excellent

06 Jul 2026

Isabella

.

10/10

Exceptional

04 Jul 2026

Freddy A

The room was spotless and perfect.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Josette

Le personnel le plus aimable de notre voyage
Toujours prêt à nous aider
Un merci spécial à Fernandino.

Partner

10/10

Exceptional

06 Jun 2026

sylvain

Everything is good

Partner

10/10

Exceptional

05 Jun 2026

jeremy

Good position close to station

10/10

Exceptional

16 May 2026

TAUSIF

Nice hotel and location. Breakfast was nice too.

Self

10/10

Exceptional

29 Apr 2026

Yanira

Very good!

Partner

6/10

Pleasant

14 Apr 2026

Damian

Room, med

8/10

Excellent

22 Mar 2026

Turgay

Very good breakfast. Clean room. Staff very helpful and respectful. Convenient location. Our room windows were frosted so you have to open them to see outside (but not much to see as we were facing the other rooms of the hotel anyway). Overall, very good for a short stay.

Family

4/10

Poor

30 Dec 2025

sinkwong

I booked two rooms, but big difference. The small room is really bad.

10/10

Exceptional

22 Dec 2025

Mehret

Location, cleanliness, recently renovated, great breakfast

6/10

Pleasant

07 Dec 2025

Ketan

Rooms were large in size. There was a weird smell coming from the bathroom. Overall experience can be better to maintain a 4 star hotel standard.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Rebecca

Convenient location. Close to the metro, shopping, and many restaurants. The hotel bar and restaurant has excellent staff and the food was very good. Hotel staff are very helpful, courteous, and kind. It is a older hotel, but has been well taken care of. Rooms were clean with many updates.

Leisure Partner

8/10

Excellent

11 Sep 2025

Chun-ho

It’s a nice hotel located very close to the central station, which makes it easy to get to. There are plenty of touristy restaurants nearby as well. The room was clean and modern, with a fantastic shower that sprays water from the top, middle, and below – a real highlight.

Breakfast was fine, though the selection wasn’t huge, the service was quick and efficient. One thing to note is that just a few streets behind the hotel, near the station, there’s a rather dodgy area that doesn’t feel very pleasant, so tourists should avoid going there.

Overall, though, it’s a nice hotel and I really enjoyed my stay.

Leisure

8/10

Excellent

16 Jul 2025

Dilwyn

It was conveniently located for the station, metro, central Naples and local restaurants. It had a basic Italian restaurant with a discount for residents, but there are plenty of alternatives nearby. The street outside was a bit run down, and there was a lot of litter, uneven pavements, etc. This is central Naples! Personally I didn't feel threatened, but I can see others might do.
The bed was comfortable and the room large, clean and quiet, overlooking a courtyard. The air-conditioning was effective but seemed to be stuck on a cold even when set to 24C! The fittings were a strange mix of new and old, some were stained or corroded. I didn't find any English channels on the TV, but this was the first hotel I have stayed in with a Bible for about 20 years!

Leisure Self

10/10

Exceptional

06 Jul 2025

Carlos

Thank you

8/10

Excellent

03 Jun 2025

Vadim

It was OK for one person for one night, although I'm a little above average height and weight, so the bed was a little too small.
Also, there was no complimentary water and the wending machine takes only coins. If you only use credit card you're out of luck (an drink).
Very convenient garage, very good restaurant (Davide), good breakfast, although steak could be better (I'm from Texas, so spoiled).

Leisure Self

8/10

Excellent

16 Apr 2025

Randee

Very helpful staff, convenient location, nice breakfast.

Leisure Partner

6/10

Pleasant

16 Apr 2025

Andrei

The best parts of the hotel is a restaurant, breakfast, and staff. The worst parts are room’s condition, internet, TV channels, small elevator, and area around.

Leisure Partner

2/10

Poor

30 Mar 2025

Charlotte

Disappointing stay

Our trip to Italy was amazing except for our stay at this hotel. The people at the front desk were unfriendly, the people who worked the breakfast buffet were unfriendly as well.
Our room was unwelcoming and sterile looking. No one would guess it is a hotel in Italy by looking at it. The safe in the room didn’t work. The shower and the sink had a slow drain. We couldn’t even brush our teeth without the sink filling up. The phone in the room didn’t work. There were no bed side lamps or lighting.
We picked this hotel because of its proximity to the train station , but that was a mistake. It is a VERY SKETCHY area. We don’t feel safe walking in the area. It was very noisy even late at night.
I should have read all the reviews before booking because clearly this is a pattern with this hotel. And they don’t care to fix any of the issues.
I would not stay here again.

Partner

6/10

Pleasant

10 Mar 2025

t

Smell of sewerage in room...Very basic in rooms for a 4 star hotel. Breakfast nice, but that was about it.

Partner

4/10

Poor

08 Jan 2025

Cinzia

Def far from a 4star hotel. The room really basic and unfortunately it stinked very badly of drainage so much so it was impossibile to sleep well and be comfortable. Room extremely noisy with lot of people shouting until 1am in their room corridor and staff didn't do anything. Chaos at breakfast with long queue. Staff friendly but def not a pleasant experience (also they charge for luggage storage but it was not communicated upfront, only upon arrival)

Leisure Friends

10/10

Exceptional

21 Nov 2024

Tom

It was close to city centre.

Leisure Partner

8/10

Excellent

05 Nov 2024

Chris

Location wise it’s excellent for public transport and was good value for money with the breakfast included. No complaints

Leisure Self

2/10

Poor

18 Oct 2024

Douglas

Somewhat near Napoli Termini. But that's about it.

Family

10/10

Exceptional

17 Oct 2024

Daniel

.

8/10

Excellent

11 Oct 2024

Adam

The hotel is easy to find and conveniently close to the central train and bus stations. The staff were friendly and helpful. The room was spacious and the ensuite bathroom very good. The room was clean. Breakfast was a buffet - there was a good selection.
The hotel is a little dated, not really a problem though. Our room overlooked a central courtyard that was quite scruffy. The streets around Naples are typically littered and smelly - clearly street cleaning is not the Councils priority.

Leisure Partner

4/10

Poor

10 Oct 2024

sue

The lift was broken and we had to carry our suitcases down two flights
We left very early and despite the breakfast area being staffed they would not even give us two bananas
The lady on reception the night before was very helpful

8/10

Excellent

24 Sep 2024

Aaron

Convenient area near the train station. Not the nicest area - but adequate

Leisure Family

6/10

Pleasant

23 Sep 2024

isabel

We were given a room which is meant for disable people. Surely I dident find what I expected.

8/10

Excellent

19 Aug 2024

Chris

Staff were very friendly though advised us of discount of using restaurant after we had used it. However restaurant has amazing food and happy enough to pay full price and again great staff. Not speaking enough Italian is my own fault but would have been useful to have at least an English speaking TV channel just for news.

Leisure Family

10/10

Exceptional

15 Aug 2024

C

Good nice comfortable stay , excellent service at breakfast

Friends_and_family Family

10/10

Exceptional

07 Aug 2024

Dorinda

Beautiful hotel, felt safe walking to the metro which is only 2mins away and in the area.

Leisure Family

6/10

Pleasant

25 Jul 2024

Sally

Good for being near the station but area around quite dirty, room was clean but air conditioning unit leaked water all over the floor. Staff friendly and shower and bathroom really good

Leisure Family

6/10

Pleasant

16 Jul 2024

Christina

The hotel was great for being close to the train station but the area around the train station was less than desirable.

8/10

Excellent

01 Jul 2024

Pervin

Good hotel

A good central hotel. Overall happy with our choice.

Friends_and_family Family

8/10

Excellent

18 Jun 2024

David

Staff helpful, good breakfast, some minor attention required to cleanliness such as remote controls and whilst washed some stains on dooners. Otherwise cleanliness is fine, location very close to train station. Would stay here again.

Leisure Family

4/10

Poor

11 Jun 2024

ILDOPIETRO

Night porters VERY rude.
Hotel showers not clean.
Bar and breakfast adequate.

Business Self

10/10

Exceptional

10 Jun 2024

Jennifer

Lovely staff, very accommodating!!

Very close to main
Stn and airport shuttle. Comfortable, clean room with large shower. Good breakfast.

Leisure Friends

2/10

Poor

01 Jun 2024

Verified traveler

Avoid at all costs

This hotel cannot be considered a four star hotel. It’s barely a 2 star. Very outdated. Unclean bathroom which I was scared to use. Awful breakfast.

6/10

Pleasant

29 May 2024

BO

4 stars?

Poor breakfast

Partner

6/10

Pleasant

25 May 2024

Shirlyn

Conveniently close to the train station, but area not the greatest! Room was clean but needs upgrading.

Leisure

10/10

Exceptional

21 May 2024

Ripalda

Fantastic!

10/10

Exceptional

03 May 2024

Galina

The hotel is beautiful, inviting, with very pleasant staff. The room was spacious and very clean. The location in the close proximity to Central Station was very beneficial.

Leisure Friends

8/10

Excellent

20 Apr 2024

William

I would recommend this hotel for anyone coming to Naples. The staff was excellent in helping me to locate my room and the adjacent restaurant provided wonderful food and service. The property is located on a street that is not ideal but convenient to the train station and buses. The room was clean but not modern. It was perfectly adequate for my needs.

Leisure Self

8/10

Excellent

15 Mar 2024

Taiwo

Staff are polite and helpful.

Leisure Friends

8/10

Excellent

06 Feb 2024

Lorena

The good:
Central location close to main train and metro station, shops, and many restaurants. Staff was excellent, friendly, and had great suggestions for what to do in the area. Breakfast that was included in my reservation was good.

The bad:
Maybe my standards are too high, but although “recently renovated” the hotel still looked overall outdated. Bathroom smelled really bad (like a very old hotel bathroom) despite the many times I sprayed it. Couldn’t figure out how to turn on the heater (although I should have called for assistance on this, clearly I was too tired for that hehe). Finally the key to the room is huge and heavy, wishing they had key cards to enter the room esp when you are touristing around with a small purse that is already jammed pack.

Overall:
For a night maybe 2, it does the job if you don’t really care about the fancy luxury life. Staff makes up for the shortcomings of the facility

Leisure Partner

8/10

Excellent

23 Jan 2024

Jacob

Me and my partner had a great stay at this hotel! All the staff we met were really helpful and friendly, our room was very clean, plenty of choice at the bar/breakfast in the morning! I can’t fault the hotel at all really, it’s a little outdated but was still a nice hotel.

The hotel is situated next to the train and metro stations which is really convenient for travelling around the city and getting to Pompeii etc. the metro is very handy as it’s a big city and you need it to get around.

One thing we will mention is that it’s quite noisy in the area but I think anywhere you stay in the city will be the same. Also the streets are quite dirty. We also thought that there wasn’t too many decent restaurants or bars close to the hotel so you will need to catch the metro. It can feel a bit sketchy walking around at night in some not so well lit areas, but we encountered no problems. As long as you have some common sense, don’t walk around alone at night down dark streets and be aware of people around you you’ll be fine.

Other than that I would recommend this hotel, we had a great time Naples has a lot of charm!

Leisure Partner

8/10

Excellent

02 Jan 2024

Jenella

Family vacation

Family vacation. Good location to train.

Friends_and_family Family

10/10

Exceptional

22 Sep 2023

Peter

Gratitude for peaceful and carefree stay.

Nice hotel with perfect service and lovely staff. I must mention something really special. About these lovely human beings on the reception. I think their names are Lisa and Mostafa. We have arrived with my daughter to the hotel one night after the day trip in Pompeii. We were thirsty and tha bar was closed. We have asked these lovely people about the drink possibilities. As the bar was closed they shared their personal drink with us without any hesitation and with smile. Very nice gesture of humanity that you do not see everywhere these days. Wholehearted gratitude.

Friends_and_family Family

10/10

Exceptional

23 Aug 2023

NEHA

Hotel Vergilius Billia is nice, clean, and well-maintained. Once you are inside the hotel it's good, we enjoyed our stay including the food quality at its restaurant.
However, the only issue we observed was the surrounding area near the railway station felt a bit unsafe.

Leisure Family

2/10

Poor

22 Aug 2023

Sophie

Unfriendly, unhelpful and rude staff. Did not feel welcome. Breakfast is average. Rooms are poor and lacking in basically facilities, fridge not working, few amenities (toiletries, no bottled water). Definitely not a 4 star - more like 2 at best. Would not recommend staying here. Location is handy for the station but surrounding area is vile and dangerous. Requested a twin room 6 weeks before stay and this was not honoured - staff did not apologise and made out it was my error. Issue was corrected after some time by a different member of staff. Worst hotel I’ve stayed in

Leisure Friends

4/10

Poor

07 Aug 2023

Georgia

Disappointing

The room looked nothing like the photos. It felt cold and dark and creepy. The hallways were loud and heard easily from the room. You also had to use the key to lock the door, so you were literally locked in. Seems like a fire hazard. I would not stay here again.

6/10

Pleasant

01 Aug 2023

Verified traveler

Hotel is closer to the train station which is the good part but its not clean and doesn’t feel safe to walk around.
Breakfast was good esp the coffee.
Room was spacious but not very clean.
Bathroom was good.
Hotel staff was pleasant.

Friends_and_family Family

4/10

Poor

31 Jul 2023

kellie

I have no idea how this hotel has 4 stars. The street it’s on is really close to the train station which is very convenient however it’s really rough, trash everywhere and it feels like an unsafe area. When we got into the hotel we were very disappointed, the photos of the nice clean modern rooms must be airbrushed, because they do not look like the pictures at all. The walls were dirty and scuffed, all the laminate was peeling off the furniture and it was also scuffed and scratched, the grout was falling out of parts of the shower and was covered in mould/mildew, the shower head looked like it’s never been cleaned before, the lamps beside the bed weren’t even screwed in all the way and looked like they would fall off any second, the fridge didn’t work and there wasn’t even a kettle or anything, there were a load of ants crawling around on the floor and the towels smelt weird. We did get breakfast included which was nice and the main lobby looked nice but overall the only way this is a 4 star hotel is if it’s out of 10. Very disappointed, wouldn’t stay here again.

Leisure Partner

10/10

Exceptional

10 Jul 2023

Yang

Close to the train station.

8/10

Excellent

23 Jun 2023

Man Kei

The area outside the property is very dirty and scummy. Inside the hotel is comfortable and safe. We stayed 2 nights here and it included breakfast. Breakfast has a lot of variety for food. The bedroom was spacious and clean. The rain shower seemed like a cool feature but wasn’t the best to use, it sprays everywhere.

Business_and_leisure Partner

10/10

Exceptional

08 Jun 2023

Giuseppe

Clean comfortable rooms. 24 hour reception
Very close to the Naples central rail

Business_and_leisure Self

2/10

Poor

24 Apr 2023

Susana

STAY AWAY FROM THIS PLACE!!! We booked a remodeled Superior Room 3 months in advance and they sent us -without telling us up front - to a standard room that was in a pretty bad condition. We didn’t even had space to open our luggage. I went to the front desk and told them that was Not the room we reserved and they said they made a mistake and they oversold it. No solution was given to us. Next day we went to breakfast at 10am, and they refused to serve us (which was included with our room)- a rude lady told us at the restaurant that they were already closed as breakfast was until 10am. As per the front desk guy from the night before, breakfast was until 11am. We were scammed and treated very bad. Stay away!

Leisure Partner

4/10

Poor

20 Apr 2023

Michael

I'll start by saying, I will not stay at this hotel again.

I travel on a city break weekend every month. For Easter I chose Naples and stayed at the Hotel Vergilius Billia for 3 nights. (Note, the check out is 10am!)

This hotel gets a 5 / 10.

My room was 'heartless'. Dim wore paint. Depressing.

The hotel needs a MAJOR re-fit.

The window view was to a grim inner courtyard. I kept the curtains shut as a result.

There is no plastic key card but a heavy key from 1970s. Really?

The receptionists weren't responsive to my few questions / requests.

The wifi was on and then off and then on.

There was a plastic covered notice on the bathroom wall about the shower basin filling up with instructions how to turn down the water pressure or remove the filthy cover over the drain. Really? Yes, my feet were swimming in a pool of water.

The main hall floors had ceramic tiles and and every un-aware / ignorant guest would chat and discuss the day plans and the sound would carry down the hall into the room.

A nap was impossible. If you want to sleep, don't stay here.

And there was a fridge in the room. BUT, the fridge difused lots of heat adding to the carbon footprint, but was essentially useless. Nothing in the fridge was cold. They should just remove the fridge from the room.

Guest services didn't care about my opinion about this.

In summary, I would not stay at this hotel again.

Self

2/10

Poor

15 Apr 2023

Trevor

The neighborhood felt unsafe. We decided not to walk around in the night for fear of being mugged. The surrounding area reminds one of a 3rd world city/country. The view from our room was terrible and overlooked the inside of the building which was run down and there was a clothes line outside our window. Breakfast options were very limited. When asked for a room change , I was told that they were fully booked. Never again.

Business_and_leisure Partner

8/10

Excellent

08 Apr 2023

Venkataramanan

Easy access to transport

Leisure Family

10/10

Exceptional

21 Mar 2023

Lourice

Wonderful staff

6/10

Pleasant

07 Mar 2023

Roger

It was a bit noisy at night there was a school of kids staying there.The staff of the students and staff of hotel didn’t stop them from knocking on doors of hotel residents.We didn’t have them knock on ours.But we could hear them laughing.Breakfast was good again we didn’t get good service from the waiter he cleared a table for the guest next to us.But didn’t tidy for us.Night sleep etc was gd.

Leisure Partner

6/10

Pleasant

04 Mar 2023

Adam

Hotel or Party Hostel??

Pleasant hotel but staff allowed a large group of people drink and make LOTS of noise in the lobby on the first night of our stay. They were slamming doors, screaming, and talking loudly in the halls and in the lobby. The night attendant didn’t seem to care until we came down to complain. NEVER should have happened.

Friends_and_family Family

8/10

Excellent

14 Feb 2023

Verified traveler

I'll stay again

Location is a plus for travel to Pompeii or Sorrento, isn't far from historical center. Nice staff! Good coffee!

Friends_and_family Family

10/10

Exceptional

14 Feb 2023

Eugen

Nice hotel

Nice hotel with renovated rooms, comfortable beds, good conditions, rich breakfast. The check out is little bit early, 10.00.

Friends_and_family Family

10/10

Exceptional

14 Feb 2023

Eugen

Nice hotel

Nice hotel with renovated rooms, comfortable beds, good conditions, rich breakfast. The check out is little bit early, 10.00.

Friends_and_family Family

2/10

Poor

18 Jan 2023

Nataliya

Avoid at all costs

The hotel is in desperate need of renovation. Toilet is leaking and looks disgusting. The radiator is also leaking, I couldn't use my shoes after I left them next to it as they they were soaking wet. Everything else dated and falling apart.

Friends_and_family Family

8/10

Excellent

28 Oct 2022

ROBERT

Staff very efficient, professional and friendly. Melissa in bar / restaurant exceptionally helpful.

Business Self

10/10

Exceptional

12 Oct 2022

Damon

:)

Very nice. Good location, clean room, good breakfast, friendly staff

Self

8/10

Excellent

11 Oct 2022

Marina

Great stay for 1 night

10/10

Exceptional

22 Sep 2022

Jason

Hotel Vergilius Billia was a great choice for me and my partner. We found the location so convenient and the rooms were clean and comfortable. It has nice staff and very welcoming. If we return to Naples this would be a nice property to stay at again.

Leisure Partner

8/10

Excellent

16 Sep 2022

Mylène

Very comfortable room and well decorated amenities. Good selection for breakfast buffet. Friendly staff; who were able to assist us in English and French! Close to the train station as well as shops.

Leisure Friends

10/10

Exceptional

21 Aug 2022

juan

Clean room, good location

Leisure Family

8/10

Excellent

05 Aug 2022

Amr

Actually location is wonderful, Staff are amazing specially the receptionists, the area very close to the Central Station, accommodation was great in the hotel

Leisure Friends

8/10

Excellent

17 Jun 2022

Paul

4 night stay to explore Napoli

Stayed here as a base to explore Naples and visit Pompei/Vesuvius.
Firstly - beware taxis from the airport. Should cost Eur20 to this hotel...but some will overcharge by a lot!
Hotel is functional but in need of updating (paintwork, decoration, etc). Shower tray would flood unless you stopped the shower half way through to let the drains catch up.
Location (right next to Naples train station) is very handy with a decent sized supermarket and plenty of shops nearby. We walked all over Naples directly from here.
Breakfast selection was basic but workable. Good tea/coffee is served with breakfast...but unfortunately each guest is only allowed 2 each.

Partner

8/10

Excellent

28 May 2022

Maged

Excellent location if youre using Naples as a hub. 24/7 front desk is nice to have and staff are super helpful. The side street is a bit grimy at night, but its a short walk to the main street. The rooms were clean but quite outdated.

Leisure Partner

10/10

Exceptional

27 May 2022

Cathleen

Very clean and quiet with a comfortable bed. Super convenient to the train station and all the front desk attendents were very willing to answer all my questions!

Leisure Partner

8/10

Excellent

24 May 2022

Pawel

It’s located in a dirty area but the hotel and staff is good

Business_and_leisure Family_with_children

4/10

Poor

21 May 2022

Robert

The hotel room itself was pretty nice, and breakfast was delicious, but thats about where the good ended.

The area was close to the train but very dangerous. The staff were rude and made us sit alone in the lobby awaiting our room to be ready, knowing exactly why we were waiting there, and didn’t give us our key until we went up to the desk 45 mins later and directly asked for it. The shower floods. The “double” beds are just twin beds literally strapped together. And the hotel has a “you can’t bring food in from the outside and eat it in our rooms” policy. They claim its due to hygiene and “safety” reasons. But you're allowed to buy food from their restaurant and bring it to your room! Bought pastries from down the street and wasn’t “allowed” to eat them. I’ve never seen anything like it in my life.

I complained about this policy to the receptionist who dismissed me with a knowing and pompous grin, as if they get complaints from guests often and have a culture of taking pleasure in mistreating guests. I asked to speak to a manager and was told they weren't there, as an obviously-superior woman sat at a desk 15 feet behind the receptionist. I asked for a contact number, and was told flat-out “Nope.” Horrific experience and an awful hotel. I’d rather sleep on the street than stay here again.

Leisure Partner

2/10

Poor

20 Mar 2022

Jarrett

Our room smelled terrible

The room smelled like sewage water and when we told the staff nothing was done about it. It literally made sleeping in there miserable

10/10

Exceptional

16 Oct 2021

Jian Li

This is a great hotel in a very convenient location. It was easy to get to from the airport and a convenient place to travel around town. My room was cozy, if a little dated, and the bathroom was modern with a fantastic shower. The breakfast selection was fantastic, and I highly recommend having dinner, which was scrumptious.

Leisure Self

2/10

Poor

11 Oct 2021

Zakariya

Had a terrible experience. I have stayed here a number of times and this is the second time where I have suffered from insect bites . I’ve complained before and on my last night I had to sleep fully clothed with a jacket on to save myself getting bitten again . There was no fridge or safe in the room .
I will stay elsewhere in future as I can’t carry on getting bitten by bugs and insects .

Business Self

6/10

Pleasant

11 Sep 2021

Tayyab

The property could be modernised a little, also some soundproof wouldnt be a bad idea. Wasnt comfortable hearing my neighbour's sexual encounters.

Leisure Self

10/10

Exceptional

24 Aug 2021

HEATHER

Great modern hotel. In a bad area but convenient to the train station and restaurants. I would stay here again!

Friends_and_family Family

10/10

Exceptional

02 Sep 2020

Verified traveler

A bargain

We got a 4 star experience for paying so little! Hotel is very high quality, super clean, breakfast was delicious and the location is unbeatable.

Friends_and_family Friends

6/10

Pleasant

28 Feb 2020

Verified traveler

Location is excellent. Walking distance from Napolis Centrale station; easy walk to restaurants and shops; easy transport access to airport.

Elevator was too slow. Aircondition didn't work. For the price we paid, room was just blah.

Staff was very good. Breakfast was excellent. Forgot the girl's name who was serving us, but she was excellent and went beyond her call of duty to make sure that we were happy.

Leisure Family

8/10

Excellent

30 Jan 2020

John

Came to the hotel just before midnight and they couldnt find my booking but found me a room and said we can sort it out in the morning .The next day göt in touch with hotel.com and they contacted the hotel and the problem was solved quickly so hats off for the staff of hotel.com and people at the hotel for letting me stay even if they couldnt find the booking .The hotel itself is very close to the metro and central station so easy to get around .i had a very nice room with a very comfortable bed and spacious room the shower was great and hot water day and night .breakfast was ok always enough plenty of sweet things good coffee, was ham cheese fried and scrambled egg ,cherry tomatoes, would of liked a little more variety

Self

6/10

Pleasant

12 Jan 2020

Verified traveler

Good for everything except sleeping

I had a one bed room which was clean, comfortable and had a modern toilet/shower. The breakfast is large and location is very convenient.

However the bedroom walls are paper thin and I was woken twice - first at late night when neighbouring guests came in late, and then again in early hours when a generator (or some form of turbine machine) started at 530am.

For that reason I probably won't visit the place again.

Business

10/10

Exceptional

16 Dec 2019

Janos

Good hotel in Naples for Budget travelers

Great breakfast good location

Self

10/10

Exceptional

10 Nov 2019

Amna

Lovely hotel with great customer service, very close to the train station to take us to Pompeii, we even managed to get a little further to Sorrento and weren't worried about getting back late as check in wasn't till midnight. Also the marble cake at breakfast was AMAZING 🤗

Friends_and_family Friends

4/10

Poor

24 Oct 2019

Verified traveler

No place for second suitcase, bathroom not cleaned well, mold/dirt here and there. Safe never worked, asked to fix, never came. No laundry service, but there is a self serve right around the corner. Bathroom amenities minimal. Can’t bill bar to room. Good location to train station. 3 blocks. No counter space in bathroom. Hairdryer fixed to bathroom wall. No Kleenex.

Leisure Family

4/10

Poor

30 Sep 2019

Verified traveler

Although the staff was very helpful and tried their best to be accommodating, the advertisement for this hotel are inaccurate. This is not a 4 star hotel by any means. Maybe 2 star at best. This place is not worth the money. Will never stay there again and would not recommend this place to anyone.

Self

2/10

Poor

19 Sep 2019

Verified traveler

We were moved twice smell in room .Then the next room was a dump . In the morning the shower was cold then it stopped working all together we had no water. My husband had a small cold shower i myself was moved to a single room to have a shower this was our third move .Never again

Leisure Partner

10/10

Exceptional

10 Sep 2019

Verified traveler

Hotel itself is excellent. Staff are nice and very accommodating. Breakfast is superb. Centrally located and very close to the central station, but the streets to and from the hotel are a little scary and dangerous especially at night, lots of migrants arguing and following me around. other than that, it's a great hotel and I don't mind coming back here...

Leisure Self

8/10

Excellent

01 Sep 2019

Verified traveler

Truly good welcome. Hotel was well situated for the port (10mins in taxi). Had the hotel food as arrived late. Recommend the seafood, mmmmm!

Business Friends

2/10

Poor

30 Aug 2019

MC

Extremely dirty! Extremely unsafe! The door to the room did not lock properly and it appears that someone had already attempted to break in to the room because the door was broken.

Leisure Family

8/10

Excellent

26 Aug 2019

Verified traveler

Wonderful location breakfast and staff... and the shower AMAZING !
If you look at the TV remote ..always a giveaway as to whether the place is truly CLEAN. Disgusting ...please clean the TV remotes...covered in other 1000 peoples germs... then you are 5 stars

Leisure Self