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Guiren

Naples · Italy

Via Bologna, 114View location

5.8/10Review score215 Reviews
Cleanliness6.2/106.2
Service6.8/106.8
Comfort5.8/105.8
Condition5.6/105.6
Location7.4/107.4
Neighborhood4.8/104.8
Value7.6/107.6
Amenities4.4/104.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Guiren

This hotel enjoys a convenient location in the vibrant historical centre of Naples, just a few minutes from Piazza Garibaldi.

Guests staying at this enchanting hotel will have the chance to visit all the historic ‘palazzos' of the city as well as go shopping around Via Toledo, situated just an 11 minute’s driving distance. Capodichino International Airport is approximately 4 kilometres away.

Boasting an excellent service based on attention to detail, this elegant property features a choice of spacious guest rooms, offering dark furnishings as well as high ceilings. They all come fully equipped to provide a comfortable stay either for business and leisure.

This pet-friendly establishment provides a parking, ideal for those arriving in their own vehicle, as well as wireless internet access. The onsite bar & lounge serves a wide range of beverages while a breakfast buffet is served daily, all for an unforgettable stay in Naples.

Read more about this hotelShow less

With a stay at Hotel Guiren in Naples (Naples City Centre), you'll be within a 5-minute drive of Via Toledo and Spaccanapoli. This hotel is 2.4 mi (3.8 km) from Port of Naples and 2.2 mi (3.5 km) from Piazza del Plebiscito.

Make yourself at home in one of the 33 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Smoking areas

Check-in and check-out

Check-in from 12:30 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately EUR 3 for adults and EUR 3 for children
    • Nearby parking fee: EUR 15 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Piazza Giuseppe Garibaldi 0.5 km / 0.3 mi
Corso Umberto I 0.5 km / 0.3 mi
Porta Capuana 0.7 km / 0.4 mi
Mercato di Porta Nolana 0.7 km / 0.4 mi
Spaccanapoli 0.8 km / 0.5 mi
Via dei Tribunali 0.8 km / 0.5 mi
Naples Cathedral 1.2 km / 0.7 mi
Botanical Garden of Naples 1.2 km / 0.8 mi
San Lorenzo Maggiore 1.3 km / 0.8 mi
San Gregorio Armeno Church 1.4 km / 0.9 mi
Via San Gregorio Armeno 1.4 km / 0.9 mi
Piazza San Domenico Maggiore 1.6 km / 1 mi
San Domenico Maggiore 1.6 km / 1 mi
Naples Underground 1.6 km / 1 mi
University of Naples Federico II 1.7 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Number of floors (main building)
  • Single rooms: 4
  • Double rooms: 29
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 25 more facilities & services
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Luggage room
  • Bar
  • Breakfast
  • Breakfast buffet
  • Early Check-in
  • Early departure
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Guiren

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Guiren

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ECONOMYTRIPLE • ECONOMYTPL.EY

    Photos are not available for this room type.

    Guiren

    TRIPLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Guiren

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Guiren

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Guiren

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Guiren

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ONE BEDTRIPLE • ONE BEDTPL.1B

    Photos are not available for this room type.

    Guiren

    TRIPLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Guiren

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Guiren

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE SEA VIEWTRIPLE • DELUXE SEA VIEWTPL.DX-VM

    Photos are not available for this room type.

    Guiren

    TRIPLE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Guiren

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Guiren

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    Guiren

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Guiren

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Guiren

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SIDE SEA VIEWRoom • SIDE SEA VIEWROO.SS

    Photos are not available for this room type.

    Guiren

    Room SIDE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SIDE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Guiren

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Guiren

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Guiren

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Guiren

5.8
Review score
215 Reviews
Cleanliness
6.2 /10
Service
6.8 /10
Comfort
5.8 /10
Condition
5.6 /10
Location
7.4 /10
Neighborhood
4.8 /10
Value
7.6 /10
Amenities
4.4 /10
100 reviews shown
4/10
Poor
06 Jul 2022
maxim

Far below expectations

We didn’t expect too much from a hotel in Napoli, however this experience was below even the low expectations. Nothing worked properly. The AC could be turned on only if you press a button while standing on a bed. After that, the temperature could not be controlled and it became freezing in 15 minutes. Then, one had to turn it off - until it was unbearably hot. A technician was not available. We asked for an extra blanket - it was not available either. Every day we had to ask for extra shampoo, because the amount provided was hardly enough for one person, forget about two. The conditioner was not provided at all. The toilet seat and the shower cabin were broken. The room was dark with a couple of gloomy lights that didn’t provide sufficient illumination. Not a cozy room at all. Very bad experience indeed!
Partner
8/10
Excellent
08 Jun 2022
Elizabeth
close to the train station, very friendly staff but the hotel is dated and the neighborhood iffy
Self
2/10
Poor
04 Jun 2022
hengping
Nothing to say since it's so bad.
Leisure Friends
4/10
Poor
26 May 2022
Verified traveler
The reception lady was very rude in general. Staffs were not welcoming. It was advertised on hotel.com website that the check-in time is 12:30pm. I arrived at around 12pm but the lady told me that the check-in is at 2pm! When I told her that the check-in was stated as 12:30pm on the website from which I booked my stay, she replied that I will call them to fix it. She said that without even asking the name of the website since she just wanted to end the conversation.

The location was good and it was close to the train station but the neighborhood was a bit scary particularly at nights.
2/10
Poor
08 May 2022
Louise

Awful

This hotel was awful. I arrived at 10pm and just needed a bed for the night nothing fancy. The room looked nothing like the pictures. It was old and worn so i may have been clean but it didn't look it. The bathroom smelt so bad i had to keep the door closed the whole time. Check out was 11am and when checking in i asked if i could check out at 11.30am instead. They agreed. At 10.10am the clean was banging in the door saying check out was 10am. So i had to get out. I wasn't looking for much but this didnt even meet my basic need.
2/10
Poor
07 Apr 2022
Susan
Pictures featured are not accurate. Amenities are not accurate. Do not recommend this property at all.
Business Self
8/10
Excellent
25 Dec 2021
Tyson
This is a nice basic hotel. The shower was not great. That’s my only complaint. The staff was super friendly and nice
Self
8/10
Excellent
21 Dec 2021
Tyson
The staff were helpful and friendly. Basic nice hotel but an awful shower experience. The shower curtain I had to wrap around the toilet so it didn’t keep slapping me with chilly water. I know this is a minor complaint but it was not pleasant.
Self
8/10
Excellent
03 Nov 2021
Verified traveler

Ideally located

The hotel is ideally situated, a few minutes walk away from the central train station. But please know that the area near the train station is also not the cleanest. The room is serviceable enough for a short stay but definitely not for a vacation or long stay.
Friends_and_family Friends
2/10
Poor
03 Oct 2021
Verified traveler

No internet and completely careless

Internet does not work at all, super sketch migrant loitering in the neighborhood, somebody else's garbage was left lying in the room floor, wasn't even cleaned and the guy said he'd have it cleaned after several hours. The chair was so wobbly that you can't even sit on it.
Self
8/10
Excellent
29 Aug 2021
Verified traveler

Staff was friendly and helpful

This hotel shines because of its staff!

All of them were very friendly and helpful. Night shift crew usually didn't speak English, but tried to help using a translation app, and it worked.

We were allowed to use a common area while waiting for a night bus for a long time after check out.

The location is very convenient, but didn't seem to be the safest. You need to pay attention to your surroundings.

There was no cleaning service, which was ok since we stayed only 3 nights. But I saw a few small bugs in my room.
Friends_and_family Family
4/10
Poor
03 Aug 2021
Verified traveler
Everything about the hotel was just wrong. 1:The first room we checked into was like a small room with a double bed. Then we changed to a double room with 2 mattresses joined together to form a double bed; the fridge was not working and we had water dripping from the A/C Unit each time you turned it on. On the whole it was a bad experience
Business_and_leisure Family
4/10
Poor
06 Oct 2019
Verified traveler
The room was not in good condition and toilet seat was broken and the bathroom had no door. The service was terrible and the receptionist were no help.
Business
2/10
Poor
24 Sep 2019
Verified traveler
Very dirty area Not safe at all area the place was very old and Disgusting walls Needs a good cleaning and And paint job The bedspread was dirty and disgusting have bugs in the room
I was very uncomfortable there !!! I give it zero star Refrigerator was not working They said refrigerator was working and it was not working the sink was cracked in the mirror was cracked really disgusting place
Leisure Partner
2/10
Poor
08 Aug 2019
Verified traveler

Terrify and horrible

not so good this time. terrible service. breakfast was horrible. the person at the breakfast do not care, no communication. eat my piece of dry roll with chocolate drink on a dirty table. waited for new fresh rolls and cup of hot drink forever.
will not go back again. used the hotel for more 4 years but service get worse. it is sad. found Wellgeco in the bathroom terrible feeling
Self
4/10
Poor
05 Aug 2019
Verified traveler
I did not like the fact that they had two mattresses joined together to make a double instead of having one double mattress.

The mattresses were a bit worn out and that caused us some pain on our lower back. Not Nice.
Business_and_leisure Partner
4/10
Poor
31 Jul 2019
Jackie
The room is old & dirty.
Air con is noisy.
Only stairs. Not convenient with suitcases.
Breakfast is awful. No selection of food and poor quality.
Leisure Self
8/10
Excellent
05 Jul 2019
marie

One night in Naples

The attendant was excellent helping us with all questions we had on visiting the Amalfi Coast and even helped arrange a private driver for us. The only issue was the location, even though it is very close to the train station the neighborhood is not very good. It did serve our purpose however as we only needed one night in Naples.
Family
10/10
Exceptional
16 Jun 2019
Verified traveler
Great location, surprising interiors, all foyer staff very accommodating
Friends_and_family Partner
10/10
Exceptional
12 Jun 2019
Verified traveler
The staffs are very friendly and helpful.

Its safe and secure to stay in the hotel.
Leisure Family
2/10
Poor
12 Jun 2019
Verified traveler

Scared to death at Hotel Guiren - Rome Italy

We booked and paid for the room. We arrived late due to a flight delay. The owner/manager didn't want to let us in even though we had already paid for the room. We reiterated that we had already paid for the room and it didn't matter what time we arrived. We still had a right to the room even if checkout was 5 hour later. We needed to shower and rest for a little. He became very irritated and started screaming, hands up in the air, spit coming out of his mouth and causing in Italian. He was threating and screaming at us ( we are 2 females). We felt scared to death and said we would call the police because we didn't feel safe there any more. His replay was \"I don't give a f...K) call them. I will show you the door. After 20 minutes of him screaming he finally let us in to shower and rest but never felt safe. He was mad because he assumed we were not coming and they had already cleaned the room. We paid for the room and had ever right to come in the room even if it was still a few hours before check out. He took advantage of us becase we were 2 ladies and knew our Italian language was very limited and there really nothing we could do. We were literally scared to death of him and would never again visit this establishment and I hope you don't either. its simply not safe, dirty and no regard for tourists.
Family
6/10
Pleasant
14 May 2019
Verified traveler
The Hotel Guiren is located about a 5 minute walk from the train station which made going to Pompeii, Herculaneum and Sorrento very easy on the Circumvesuviana line and the Metro into old Naples. The hotel is very clean, bed comfortable and staff helpful. The downside is that there is no restaurant so only breakfast is served. You have to go out in the evening in what is not a very nice area. As a result, I would have a meal out during the day and just pick up a snack on the way back after a day out. Going by train really cut the cost of a tour round Pompeii, paid €5.60 return train fare, at Pompeii station €12 for a 2 hour guided walk and then €15 to the guide to get into the site, after the tour you can wander around as long as you like. Without the guide it’s €15 to get into the site but the guide is well worth it.
Leisure Self
8/10
Excellent
11 May 2019
Verified traveler
Good service and staff were helpful however poor internet service inside the rooms, needs improvement.
Leisure Friends
10/10
Exceptional
13 Feb 2019
franca
Absolutely great
6/10
Pleasant
26 Nov 2018
Joseph
Staff at reception desk on arrival was accommodating but information on how to operate the heating system in the room was not given. The fridge in our room was not working throughout our stay.
10/10
Exceptional
12 Nov 2018
Verified traveler
Good experience, staff are lovely and l will be coming back again next year.
2/10
Poor
29 Oct 2018
Verified traveler
Ac couldn’t be shut off, fridge didn’t work and it seemed like people selling things in the streets where given keys to shower and made the lobby there home . Seems like they where all refugees.
8/10
Excellent
08 Oct 2018
Sandra

Good place to rest between sightseeing trips.

The room was fine, the staff friendly and helpful, but the Wifi was very weak. The neighbourhood is old, messy and crowded with loud street vendors. The dining choices nearby are a bit limited. But since we were only using the hotel as a base for trips to the Amalfi coast, etc, the close proximity to the train and bus stations balanced that out.
Partner
8/10
Excellent
06 Oct 2018
Leighanne

Lovely night staff, questionable area

Close to the main station which was great for what we needed, but seemed to be in a pretty shady area. I wouldn't have felt safe walking round as a solo female or with my partner as comments were still made from locals. HOWEVER, the gentleman on reception of the hotel was the most friendly, helpful and lovely man we could have wished for.
The hotel room was clean enough but had a weird, balmy smell in the bathroom. Plug sockets fell off when removing my charger, but the room was clean and comfortable. I wouldn't have asked for more for the price.
Partner
6/10
Pleasant
01 Oct 2018
Verified traveler
I do not know how the hotel maintains its three stars. It has no lift or elevator. I think that the hotel has seen better days. The shower in my bathroom was open to whole room. This old fashion configuration was popular in Europe many years ago. The breakfast was included and was excellent. The staff was also very friendly.
8/10
Excellent
22 Aug 2018
david

guiren hotel

the hotel was basic but good value for the prise
Partner
6/10
Pleasant
16 Aug 2018
Masoud

Naples

Old building, neads renovation
Family
2/10
Poor
28 Jul 2018
Mohamed

Not for a family stay

The original received the AC was not working and very loud. The second room was ok but the area was not really suited for a family stay for night outing.
Family
8/10
Excellent
19 Jun 2018
philip
The hotel was comfortable and the staff very friendly. The area however was beyond idyllic with groups of refugees hanging around , prostitution on the corner near hotel and the amount of rubbish in the city was unbelievable. The hotel was situated alongside the train station which was handy for getting to Pompeii / Rome etc .
Partner
8/10
Excellent
06 Jun 2018
Will
A hidden gem near the slightly shady train station. Front desk staff is very helpful and courteous. Rooms are comfortable and clean with great a/c. Location is 5 min from Central Train Station .
8/10
Excellent
04 Jun 2018
Will
great front desk staff. Very courteous and helpful. Housekeeping does a great job with keeping rooms and the property looking great. Best thing, rooms have excellent air conditioners. Hotel is just 5 min from Central station which makes getting around Naples easy.
4/10
Poor
25 May 2018
David

Scary and disappointing!

The gentleman at check in was lovely and helpful. After that, the room was very ordinary and smelled of stale smoke. Most worrying was the area that the hotel was in. Our family of four kids, my wife and I have been travelling around Europe for 12 weeks and while I know this was an inexpensive room, the area it was in made us feel threatened, scared and worried. The breakfast was very ordinary. The WIFI didn’t work, neither did the air con in one of our rooms. We could see electricity wires coming out of the PowerPoints.
Family
4/10
Poor
30 May 2017
Hector

Extremely outdated, smallest breakfast ever

There is no way this hotel is a 3*, and it's very questionable how they got it. First of all, from all the pictures they advertise in hotels.com, none corresponded to the room we got, which was awful, terrible, tiny and run-down. Cracked walls everywhere, and a horrible taste of decoration. It was pure 1970s never upgraded. After asking to be moved to a room according to what we booked, they were fully booked and nothing they could do so we liaised with hotels.com customer services, very kind and professional as always, so we had the chance to let them know what happened. This hotel should not be listing pictures of rooms looking good and giving something totally different. For the following night they could accommodate us in a much better room, still not mentioned in any pics in the website. But this was ok. Receptionist were all very nice and friendly, willing to help, the waitresses in the breakfast very nice too, but the older giy with glasses behind the bar was rude and unfriendly in another level. Very unpleasant to be in the breakfast room with him around, and speaking loud and very bad to the waitresses. The breakfast was a misery! almost non-existent with the smallest choice we've ever experienced, however and once again, the waitresses were nice and friendly, efficient and kind, but all turned down by this rude man, probably their manager or boss.
Family
4/10
Poor
18 May 2017
Khedidja

Not a good environment for women or families

Except 1 person, hotel staff was nice and gentle. But Italian police can come and wake you up at 3 of morning. Troublesome neighborhood
2/10
Poor
17 May 2017
Bristol

Do not stay here!

The worst hotel I have stayed in. The reviews you read about the noise is all true. People run up and down the corridors shouting and screaming as well as slamming doors. Reception staff dont care or do anything about it. After 2 nights, we booked a B&B elsewhere just to get a good nights sleep. Do not stay here
8/10
Excellent
10 Mar 2017
bukkie

Comfortable to stay and lovely staff.

My night was not nice because the room was a bit small for two person. The staff promised to change the room the next morning to a bigger room and they did. I enjoyed my stay with my friend. We are able to access various shops and eat locally too. The environment was friendly and nice.
4/10
Poor
07 Jan 2017
Verified traveler
It's a rough neighborhood. Not very clean rooms or bathrooms. Staff was friendly and nice, breakfast was very limited but ok. Bed was uncomfortable, heater wouldn't come on all night then worked in the morning. Wifi password didn't work all night then 20 minutes before check out it worked.
Family
10/10
Exceptional
02 Nov 2016
Verified traveler

Business

It's nice because it's near the station which makes transport easy and it's easy to shop around there
6/10
Pleasant
20 Sep 2016
Verified traveler

Not too far from the airport.

.................................................................................................
2/10
Poor
26 Jul 2016
Verified traveler

Not for couples, families and groups

Terrible neighbourhood, really bad condition, horrible rooms, had to leave the hotel and find new place to stay. Its for street business people.

8/10
Excellent
21 Jun 2016
Chad
Strange place but I'd recommend it if you're on a budget. It's safe and clean.
6/10
Pleasant
08 Jun 2016
Verified traveler
We were asked to stay at other hotel even after the booking was done. Although other hotel which was arranged was good.

Location was not that great but very near to Railway station.
Partner
2/10
Poor
06 Jun 2016
modupe

Not a good hotel

Poor
6/10
Pleasant
04 Jun 2016
Sri

Ok for a night stay . close to train station.

Staff were very helpful. location is good but locality is run down. A single night stay in the hotel is ok but can't see myself staying for more than that. Glad I booked only one night.
6/10
Pleasant
17 Apr 2016
Melissa

Close to Napoli Central Station

5 minute walk to naples central station. Also close by are an supermarket and eateries. Not in the best of areas but decent for the money. The breakfast was very limited.
2/10
Poor
11 Apr 2016
richard

Not your first choice

would recommend it only if you are not traveling with family and cannot find anything more inexpensive. the room was clean but otherwise everything was substandard and i believe there are other better options in the area
Family
8/10
Excellent
03 Jan 2016
Verified traveler

Great Staff,V. Nice Breakfast, Near Train Station

Easy to get to from train station. Easy to find. Great desk staff- v. friendly, knowledgeable, etc. - and housekeeping.
Best coffee (and warm croissant!) at breakfast, along w/yogurt, cheese, fruit, rolls. Wifi not good on left side of hotel so have to go to center sitting area. Not especially best part of Naples, but in a short walk you are into other parts of city. Room was fine/good (more of an aesthetics thing); bed was good!
8/10
Excellent
07 Oct 2015
Verified traveler

Convenient

Very pleasant staff, the room gave all we needed, adequate breakfast, convenient location.
Partner
2/10
Poor
18 Aug 2015
Leanne
We deliberately picked the Guiren Hotel for it's convenience to Napoli Train Station, when we arrived we were told we were being moved to their other hotel (a 4* hotel...) Although they paid for the taxi fare to the other hotel, we were now nearly a 10 minute taxi ride away from the train station and in an area where there were no restaurants or people that spoke English outside of the hotel. The room was clean and tidy and the breakfast on the roof top terrace was very pleasant, but unfortunately we then had to pay the 10 Euro taxi fare back to the train station the next morning...
Family
2/10
Poor
08 Jul 2015
Reginald A.

Mr

The hotel was horibble. The beds were nasty not comfortable. Was told continental breakfast but was a lier. I couldnt bring a friend to my hotel rm. Hr had to pay extra before. The security or check in man was rude and do not noe how to talk to customers.
6/10
Pleasant
12 Jun 2015
Traveler0101

Price was right

This hotel was good for the price. They have a good variety of breakfast in the morning for you. There is WiFi but only works on the first and second floor. The bathroom could have been a lot cleaner (shower). There was small TV and a balcony, which was cool to look out. As far as location goes, it's great if you want to be close to the Napoli Train Station. The train station is just a few blocks and any easy walk but the area is a little rough around the edges. Street shopping is around the hotel along with a good pizzeria a few blocks by.
4/10
Poor
06 Jun 2015
Blameless

Ok. Rougher area.

When we arrived we were told that the room could only accommodate 4. Advertised for 5? Booked for 5? The desk clerk just basically ignored my booking and at the desk request for a cot for my son.
6/10
Pleasant
20 Apr 2015
RN

Old, clean and safe close to central terminal

Very good location, helpful and informed staff on local points of interest. Location very run down neighbourhood, dirty with lots of garbage and street vendors. Most vendors are migrants and many of the vendors stay at the hotel. We had no problems and were safe just an uncomfortable feeling.
2/10
Poor
28 Mar 2015
Sandra

Family

Old hotel in convenient location close to train station. No elevator. We stayed in several old hotels in this area and appreciate the lack of modernness. This hotel however cannot be appreciated. We found it very dirty and lacking tremendously in repair. For half the price asked maybe. But, I still would not recommend it.
10/10
Exceptional
28 Jun 2014
Keri
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;
Location was great.
8/10
Excellent
06 Jun 2014
Katherine

Welcoming staff

I came to naples by myself for the first time. I do not speak italian, but the staff was very accommodating. The area is good if you need to get to the train. Getting there was a little difficult but the staff welcomes you with a warm smile. I was still jetlag so it was nice of Alex to suggest places to go. I would suggest for people to go there! Good price, and great service
8/10
Excellent
26 Oct 2012
travelling

Great value for money

Great location close to the train station. Very friendly staff who spoke good English. Comfortable rooms.
Partner
8/10
Excellent
18 Mar 2012
Pietrogallo

Train Station Accessibility and Value

This hotel is close to the train station with courteous staff and great value. The rooms are spartan, but very clean and there's not so much a balcony as large windows that open to let street life spill into the room. The area is a bit saucy, but locals can direct you to great local restaurants and great pastries in the area.
6/10
Pleasant
02 Nov 2011
Verified traveler

Hotel Guiren

This hotel is close to the main Train Station. Be aware that the neighborhood is an \"African Flea Market\", not a picturesque \"Rick Steve's European-type\" location.
4/10
Poor
03 May 2011
Anonymous

Great Hotel, Bad Service

The location of the hotel was not good. In a bad part of town. The hotel amenities were good, but expected for the price. However, the concierge service was VERY disappointing. They would not provide me with a receipt and were extremely rude when I asked basic, friendly questions. I would NOT recommend this hotel.
Family
10/10
Exceptional
24 Sep 2010
Anonymous

Good Location, Nice Hotel

Hotel was obviously recently updated. Good A/C, nice room that was clean. Helpful staff that spoke pretty good English. Only one block from main Train Station which was handy.
Partner
2/10
Poor
21 Aug 2022
ELOSMAN
Très sale et le quartier est dangereux
Leisure Friends
4/10
Poor
12 Aug 2022
Sarah-Maude
L’hôtel est situé dans un coin épeurant de la ville, surtout la nuit. Il y a une grille métallique qui bloque l’accès à la porte pour notre sécurité, mais la simple présence de celle-ci n’est pas rassurante. La chambre était de mauvais goût et le wifi ne fonctionnait pas. Il n’y avait pas de savon à main, seul des sachets de gel douche étaient à notre disposition. La douche était très sale et n’avait pas été nettoyée depuis un moment vu le calcaire sur les vitres et l’ancien savon et les nombreux sachets de gel douche vides des anciens voyageurs qui étaient présents dans le porte savon… Endroit a éviter.
Leisure Partner
2/10
Poor
21 Jul 2022
NELSON

Hotel Horrível!!!!

Hotel não condiz com as descrições do site! Hotel com aspecto sujo, mal cheiro e o local muito perigoso’ A acomodação totalmente diferente do anúncio… banheiro sujo, velho, o BOX não cabe uma pessoa…o hotel não tem elevador e sim inúmeras de escada o ter acesso ao quarto; não tem restaurante; não tem café da manhã….enfim totalmente diferente da descrição do anúncio… finalizando, hotel terrível!!!!
Partner
6/10
Pleasant
09 Jul 2022
Andrea
Buena ubicación
Leisure Partner
2/10
Poor
01 Jul 2022
Ahmed
Bagno sporco e rotto,, tv non funziona, aria condizionata non funziona . Camera sporca ,, lenzuolo rotto
Leisure Partner
10/10
Exceptional
30 Jun 2022
stefan
alles top
Business Self
2/10
Poor
15 Jun 2022
Clementina
Hotel che cade a pezzi
2/10
Poor
14 Jun 2022
Girolamo Michele
Pessima
Business_and_leisure Self
2/10
Poor
11 Jun 2022
Massimiliano

Esperienza da dimenticare

Le foto dell'intero Hotel dalla reception per finire alle stanze sono totalmente diverse da quelle vendute da Voi con foto veramente ingannevoli. Albergo pessimo in tutto.
Business
6/10
Pleasant
23 May 2022
Loredana
Poca pulizia
Leisure Family
2/10
Poor
19 May 2022
Jenny

Boka ej detta hotell

Vi anlände till Neapel en lördagskväll via tåg från Rom, det var förhållandevis lätt att hitta dit. Personalen i receptionen frågade först förvånat om det bara var vi två då de hade fått 3 bokningar under namnet. Sedan säger de att vårt rum ej är tillgängligt förrän under morgondagen men att vi ska få ett tillfälligt rum. Detta rum är mycket litet, har en balkongdörr som ej går att stänga samt leder ut till en ruffig gränd, det droppar från ACn, toalettstolen läcker vid spolning och det är myror på golvet. Detta är absolut inte rummet som vi bokat och vi försöker diskutera med personalen i receptionen. De säger att de kan fixa ett nytt rum inom en timme. Till saken hör att vårt rum skulle varit redo att checka in i från kl 15.00. Men vi ger dom en chans och går iväg för att äta på restaurang. När vi kommer tillbaka har de fortsatt inget annat rum att tillgå och vi checkar ut utan att ha sovit där en natt. Vi fick ej tillbaka bokningskostnaden på plats men har varit i kontakt med Hotels.com Sverige som startat ett ärende. Allt som allt, detta är INTE ett hotell som du vill bo på. Undvik!!!
Partner
2/10
Poor
17 May 2022
beatrice
Inizia la terribile avventura al check in, alla quale ci hanno dato delle chiavi spezzate (cercando di incolpare noi del fatto) abbiamo dovuto aspettare tre ore per far riparare la chiave. Mai incontrato personale così sgradevole. Camera e bagno con odori veramente pessimi. SCONSIGLIATO
Leisure Friends
2/10
Poor
16 May 2022
Mariafrancesca
È una struttura da chiudere, vanno messi i sigilli
Leisure Family
2/10
Poor
08 May 2022
Fabio
Hotel sconsigliato vivamente!! Sporco e mal tenuto!
Leisure Friends
4/10
Poor
01 May 2022
Mikael

Styr unna

Generelt dårlig renhold.
Ingen beddmadrass slik at du ligger rett på fjær.
Lekkasje på do slik at vann rann ut på gulvet.
Annenhver dag måtte vi spørre om dopapir og håndduk.
Mye forskjellig personell i lobby hverav en eller 2 som snakket engelsk.
Ikke noen heis.
Ikke noen lounge.
Frukost mot tillegg = vendingmaskin
Partner
8/10
Excellent
30 Apr 2022
Steen

Centralt beliggende hotel ved Hovedbanegården

Godt og rent hotel med let adgang til tog og lufthavn. Value for money.
Partner
2/10
Poor
25 Apr 2022
Pasquale
Uno scandalo..
Partner
2/10
Poor
28 Mar 2022
Armando

Indecente

Foto non corrispondenti alle stanze che vengono assegnate. Appena visionata lasciata immediatamente poiché presentava sporcizia muri lesionati bagno senza acqua e rotto. Letti squallidi con solo lenzuola
4/10
Poor
22 Aug 2021
Verified traveler
La posizione non e' granche' ma lo sapevo, mi e' stata data una stanza spoglia, senza tv senza telecomando climatizzatore senza tenda ecc.
Leisure Family
2/10
Poor
16 Aug 2021
Verified traveler
Uno schifo totale....
Leisure Family_with_children
4/10
Poor
12 Jan 2020
Valeriy

еприятно!

Неважен!
Partner
4/10
Poor
25 Oct 2019
Verified traveler
Ce que nous avons apprécié c’est la proximité avec la gare le métro mais cet hôtel souffre aussi de cet environnement très bruyant et hôtel vétuste
Leisure Family
4/10
Poor
14 Oct 2019
philippe
Les chambres sont lugubre et vétustes peinture et rafraîchissement à refaire d urgence petit déjeuner nul
Leisure Friends
4/10
Poor
22 Sep 2019
Verified traveler

治安が心配

中央駅から近くアクセスはよいものの、周辺が治安があまりよくなく、
移民者のたまり場となっている。ナポリ自身の治安がよくなく、とりわけこのエリアはそうだと思う。
ホテルそのものは、中の低レベルではないか。ファシリティそのものには問題を感じなかった。
ただ、食事の量が少なかったり、古かったりする。そして夜担当のレセプションの対応がいいかげん。
Partner
10/10
Exceptional
25 Aug 2019
nadeem

Hotel Guiren Napoli

Posizione centrale, vicino stazione treni, e vicino tanti ristoranti, si può andare a piedi visitare posti importanti di Napoli, staff simpatico e gentile, non hanno parcheggio ma puoi avere parcheggio in garage vicino al costo di 10 euro al giorno, infine visita positiva
Family
2/10
Poor
10 Aug 2019
Svante

Undvik detta hotell

Hotell som behöver en renovering. Rummet och badrummet luktade kraftigt av mögel.
Sängen var uttjänt och man kände varje fjäder sticka upp i ryggen.
Luftkonditioneringen var antingen väldigt kall eller inte fungerande.
Duschmunstycke borde bytts ut för länge sedan då det kom ungefär 10 vattenstrålar ur det.
Det enda positiva var att rummet var tyst.
Frukostbuffén var ingen buffé, snarare Italiensk frukost, kaffet var jättedåligt trots att man hade espressomaskin,äggen var kokta grå, osten så varm att den smält.
Receptionspersonalen var mer intresserad av att röka och prata på trottoaren än att serva sina gäster.
2/10
Poor
01 Jul 2019
Verified traveler
Personal scarso, hotel sporco e puzzolente pieno de animale infettive, bruta esperienza! No consigliabile
Leisure Friends
2/10
Poor
06 Jun 2019
Verified traveler
Das Hotel Guiren ist mehr als enttäuschend, meines Erachtens eher eine Absteige. Das Bett im ersten Zimmer war schmutzig und fleckig, sodass ich um ein anderes Zimmer bat. Hierbei kam ich aber vom Regen in die Traufe: Das zweite Zimmer wies Flecken an den Wänden, Vogelexkremente auf dem Boden, einen muffigen Geruch und einen verwohnten Zustand auf. Außerdem war das Bad nicht nur dreckig, sondern auch unhygienisch, d. h. Schimmel in der Dusche, ein von Staub verstopfter Lüfter sowie braune Flecken und Schlieren am WC. Nach einer grauenhaften Nacht, die sowohl auf die beschriebenen Umstände als auch die durchgelegene und gefühlt nur aus Sprungfedern bestehende Matratze zurückzuführen war, verließ ich am nächsten Morgen das Hotel Guiren. Obwohl ich den Manager mit den Mängeln konfrontierte, wurden weder diese noch ich ernst genommen, sondern mit Sprüchen wie z. B. \"Wohnen Sie in einem Krankenhaus?\" oder \"Die braunen Flecken am WC sind Rost und unbedenklich.\" abgebügelt. Der Manager kam mir wenigstens so weit entgegen, dass ich nichts bezahlen musste.
Leisure Self
2/10
Poor
19 May 2019
olga
Barrio horrible
Family
6/10
Pleasant
17 May 2019
Verified traveler
le ramassage des poubelles à 3heures du mâtin car aucune insonorisation le double vitrage étant inneficace
10/10
Exceptional
08 May 2019
daniella

Muy cerca de la terminal de Nápoles

Todo súper bien!!
2/10
Poor
29 Apr 2019
Damien
Horrible ! Hôtel sale et vétuste !! Délabré !! Une honte pour 160€ !! Ne mérite même pas une étoile !! C’est un scandale et nous allons porter plainte auprès de Hôtels.com !!
Partner
6/10
Pleasant
29 Apr 2019
Verified traveler
Posizione centrale e quindi strategica, ma affollata di bancarelle e gente di ogni tipo anche per la vicinanza alla stazione ferroviaria.
Leisure Partner
8/10
Excellent
19 Apr 2019
Steen

Storartet beliggenhed

Billigt hotel i farvestrålende kvarter. Centralt beliggende i forhold til endags ture ud af Napoli. Hotellet brygger den bedste kaffe.

Location & surroundings

Guiren
Via Bologna, 114, Napoli, Italy

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Guiren

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