Name: B B Alla Ferrovia
Address: 24 Via Firenze, Naples, 80142, IT

6/10

Pleasant

18 Jul 2026

isabella

We stayed here three nights while travelling parts of Europe from the uk. It was clean, close to the station and had a TV, wardrobe, balconies, and airconditioning and was relatively cheap. If your travelling and aren’t looking for anything fancy just a base then this is perfect for you. I wouldn’t come here if I was on a Holliday and speak no Italian. Both the hosts do not really speak English but the check-in was okay and google translate got us by. Breakfast is a few pastries nothing fancy but there if you need it - to note you cannot use the kitchen or the cups that is shown.
One thing to note that we have seen in many reviews is the cleaning lady. She was nice enough to us through google translate but we had a few problems with her coming into our room and trying to clean after we told her not to and the check out at 11 is advertised wrong. You will be asked to checkout at 10- maybe earlier as cleaning is done at 9am. Don’t put anything in the fridges or freezer that can go off as the fridge turns off with the electricity and will go bad (wine and alc only)
Overall not terrible as we don’t really mind and stay pretty positive but I wouldn’t recommend it to anyone wanting very little issues or hassle

Partner

2/10

Poor

04 Jul 2026

Andres

Very terrible place to stay loads of homeless people in and out,very filthy place,the cleaner is unhelpful she’s an idiot very rude always angry😹😹when breakfast time she’s like hitlers commandante always looking at you,please don’t ever booked this place look for other options or else you’re day is always ruined

Partner

4/10

Poor

03 Jul 2026

Jeff

Shower head is broken, and unless you shower with one hand it stayed at a position for a 4’ tall person. The shower also didn’t drain well. The apartment had misquote problems and we got bit up after killing them each night, the kept coming back. Outside the apartment there is a hostile and it was very dirty with the halls smelling like pee. Staff is amazing and the room was clean and updated.

Family_with_children

8/10

Excellent

20 May 2026

Anne-Sophie

Perfect room with bathroom close to train station

2/10

Poor

28 Apr 2026

Jane

Bad and not safe location . We didn't stay.

Friends

4/10

Poor

26 Sep 2025

myles

Hotel was in a bad part of town, garbage all over streets outside the doors, room was decent, washroom was not in the best condition, cleaning staff was very loud early in the morning, WiFi never worked, lied about check out time as our reservation said 11 however they kicked us out at 10. Would not stay again as the service was very poor and unnacommodating compared to all our other stays.

Partner

6/10

Pleasant

13 Sep 2025

Maria S.

First time using B&B. I didn’t know what to expect. There’s no lobby. The hotel staff contacted me directly to find out my arrival time and I was afraid to give my information over the phone. The guy was very upset with us.

Partner

6/10

Pleasant

02 Sep 2025

Atreya

Decent stay

Clean rooms , highly secure and very conveniently located close to Napoli termini.
Self check in process wasn’t clear and wasn’t laid out to follow. You might want to get the details from the host in advance

Some of the drawbacks were that the elevator was small and required us to make multiple trips to get our 2 suitcases and a stroller up . The staff was rude and bossy

Overall all a decent stay and great for a night if you are spending most of the time exploring Naples.

Friends_and_family Family

8/10

Excellent

10 Jul 2025

Janry

Close to Napoli Centrale, and many restaurants and shops.

Leisure Family

4/10

Poor

17 Jun 2025

Daniella

We were charged 20 euro for late check in. We were not told about this when we booked.
The picture of the kitchen on the website was misleading as guests do not have access.
Staff were very unfriendly. The breakfast consisted of a very cheap croissant in a plastic wrapper which was thrown onto the table and a very small paper cup of coffee.

The location is ideal for transport links but it is very dirty.

Partner

10/10

Exceptional

12 Jun 2025

Iris

I wanted to dislike it because of first impressions. Place looks run down. It must have been grand in its early days. The room smelled weird in the beginning however everything was clean. Beds were comfortable. No bugs or critters found at all. Air conditioner worked great. The cleaning lady would start knocking at 8AM and made sure we got breakfast. She provided fresh towels and toilet paper. She wanted to clean room but we declined on the second day. Overall it was a pleasant stay. We walked around the area and had no issues. You have all kinds of folks from different countries all trying to run their businesses. Food prices are very reasonable in this area. The Airbnb is very close to the bus/train station.

Leisure Family

6/10

Pleasant

19 Apr 2025

Claudia

Great location 5 minutes walking to main station. Building is old, but B&B just adequate for the sleeping / bathing needs. Although there is a functioning elevator, it works with a special key, that the staff did not share, so in practical terms, the B&B has no elevator, only for its staff... if you come with baggage, then prepare to climb up or down 4 floors carrying them.

Leisure Family

2/10

Poor

15 Mar 2025

Graham

Arrived in Naples, area seems quite sketchy. Supposed to be able to check-in 08 am to 8pm. Unable to enter building, stood outside for 1 1/2 hours ringing number, no answer. Checked in at Best Western around corner. Complained to Expedia, who td me \"you're an amazing customer and we love your complaint\". Now 7 days later and still no contact with alla Ferrova. Had to arrange emergence accommodation at my own expense. No help from Expedia who email every 2 days saying that I'm amazing and they love my complaint. Appalling service, don't use Expedia or alla Ferrova unless you have means to pay top prices for emergency accommodation. Lucky I came early March when there's plenty of availability, peak season you'll be sleeping on the streets

Leisure Partner

8/10

Excellent

16 Nov 2024

Graciela

Price

6/10

Pleasant

29 Apr 2024

FAHMINA

Naples is pretty run down in general…

The area is a bit dodgey right next to a betting shop. We had to wait for our host to let us into the building but in that time lots of bystanders gathered looking at us making us feel unsafe. When the host arrived he was a little rude and unapproachable so couldn’t ask many questions. But Naples in general is a rough city so maybe this was unavoidable. Really close to central train station which was a plus, but just don’t go out late at night. Room had a stuffy smell to it with minimal bedding. Quilts were shoved in the draws but smelt so we didn’t use them.

Friends_and_family Friends

2/10

Poor

01 Nov 2023

JUNGJU

The toilet sink is clogged with water, the windows are very small, the air conditioner is broken, and the TV is broken.
The manager had to watch the soccer game, so I had to hurry in time for the check-in. The street was messy and I had to pay for the parking lot separately, but it was very inconvenient. Don't use it!!!

Partner

2/10

Poor

06 Sep 2023

German

HORRIBLE

PABLO JAS NO MANNERS AT ALL I THINK IS THE OWNNER. place outside is dirty streets dangerous place and the buliding os awfull. I will never recomend this place. Bed sheets where with stain, room was clean overall . Breakfast is not a breakfast and commom area are not for use is pablos office. Not recommended

Friends_and_family Family

8/10

Excellent

14 Jul 2023

Tara

The property and staff are great. Close to the train station. The entire area was gritty.

Leisure Family

8/10

Excellent

14 Jul 2023

Sandie

Convenient 1 Night Stay

Our flight was over an hour delayed. Paolo waited past midnight to greet us in front of the hotel making feel welcome and safe.

The room was clean and it was easy to get to the train station in the morning.

Partner

6/10

Pleasant

29 May 2023

Jeffrey

Pass on this one

This B&B turned out to be in a seemingly rough part of town near the train station. 100% did not feel comfortable walking around in evening & night. B&B owner was not there when we tried to check in, had to wait about 20 minutes for them to arrive. Room was OK, but there were hairs all over the bed when we got there.

Would not sty here again.

Partner

4/10

Poor

30 Apr 2023

Verified traveler

B&B's info needs to be updated

The bedroom was basic but it does the job. The B&B in general was clean and tidy. Only thing to comment about the room was the mattress which are extremely soft and it kind of sucks you in.

If the reservation is made through hotels.com, be aware the information on the platform is not accurate and there are hidden fees that are not mentioned.

For example, in hotels.com, the checkout is at 11am but once you arrive to the hotel you see a sign with some rules and the real checkout is at 10am.

On hotels.com, it says the check in is until 8pm and if a later check in is needed, you shall contact the hotel and made the request in advance. There isn't any mention of an additional fee for this service. In the same way it mentions there is a tourist fee of 2.5 euros per person per night, they should also mention this as well. We were charged 20 euros extra for it.

I wouldn't recommended it due to the mismatching information, lack of transparency and hidden fees.

Partner

8/10

Excellent

27 Sep 2022

Wenbo

Very nice and clean place. Things are well organized. If windows are open it could be noisy but if windows are closed then it is ok.

Leisure Partner

10/10

Exceptional

14 Sep 2022

Verified traveler

Such a convenient location. Lovely host.

Friends_and_family Family

10/10

Exceptional

13 Sep 2022

Wilberth

Very close to central station

Nice place to stay , very nice people waiting for you, close to train station and easy to access everywhere.

Self

10/10

Exceptional

29 Dec 2019

Mario

Great host, Jana was great; overall the service exceeded my expectations.

Friends_and_family Family

10/10

Exceptional

25 Sep 2019

Verified traveler

Staff were great - very helpful and caring. Great position for getting around the city - easy for the train/metro. Area a bit rough but seems safe enough day and night.

Leisure Family

10/10

Exceptional

19 Oct 2018

Kathleen

Pleasant surprise in Napoli

Good welcome. Close to main train station. Decoration very nice. Very secure. Breakfast - great choice. Host polite and attentive.
Area run down, but felt safe and had no issues. If in Napoli would stay there again.

Partner

10/10

Exceptional

17 Sep 2018

Michael

Good location, nice staff, nice room and breakfast

2/10

Poor

28 Jul 2018

curt

Not happy in Naples!

Never got to stay here because the person was not there when we arrived.They did email me early in the morning but had no way to respond back.If you are expecting people you should be home.It was in a bad area with a lot of migrants.You had a locked door to get into the court yard then another to get into the apartment area.Elevetor not working so had to climb 3 flights of stairs.Knocked and rang doorbell many times.Ended up going to a hotel and spending 180 euros for 2 days.Just my opinion I would not stay here from what I have seen.It maybe nice inside but the area is the problem for me and my daughter.There is a fake lemon tree outside the door and a camera also.

Family

8/10

Excellent

24 Jun 2026

Michell

My partner and I stayed here for three nights and found it to be very good value for money. The room was very clean, and the bed was extremely comfortable. The air conditioning worked very well, which was a big plus. Unfortunately, the minibar was not working, which was a bit disappointing. The breakfast was okay. The hotel was very quiet, with no noise from outside, making for a peaceful stay. The location was excellent, very close to the central train terminal and convenient for getting around.

Partner

4/10

Poor

18 Jun 2026

Isabel Amalie

Selve værelset var fint og fint badeværelse.
Morgenmaden var meget meget begrænset og af ekstrem lav kvalitet og samme gælder for service.

Området er dog det vi var mindst begejstrede for - det virker meget utrygt, særligt om aftenen. Vi vil ikke anbefale at man tager hjem til hotellet sent.

Partner

10/10

Exceptional

29 May 2026

Putu

L’appartement est bien. Le personnel sympathique.

La nuit est un peu bruyante à cause de quartier et des gens dehors.

Partner

8/10

Excellent

21 May 2026

MARIE CHRISTINE

Petit déjeuner correct. Chambre agréable mais quartier bruyant.

Partner

8/10

Excellent

13 May 2026

MARIE CHRISTINE

Le logement est bien, le personnel est gentil. Le quartier est bruyant et pas rassurant.

Partner

8/10

Excellent

29 Apr 2026

RONALD MICHEL

Check-in foi bem tranquilo com o Paolo, conseguimos até fazer antes do horário previsto marcando com ele pelo WhatsApp. Quarto limpo, tranquilo, perto da estação de trem, bairro movimentado como tudo em Napolis mas sem estresse. Único problema que tivemos foi com o wi-fi que não funcionou em nenhum momento. Tinha também um pequeno café da manhã com croissant, torradas, café, leite, suco, achocolatado em pó, manteiga e geleias. Tudo muito satisfatório. Recomendo a estadia.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

torben

Stedet er OK til prisen, rent og alle de nødvendige ting.
Meget tæt på stationen og det var super hvis man skal med tog eller metro hver dag

6/10

Pleasant

25 Sep 2025

Fernanda

Nos dejaron esperando 2 horas para el check in. El responsable no se comunicó haste que otro huésped lo contactó y su respuesta fue que nos había enviado un mensaje que respondí y el no se volvió a comunicar.

Friends_and_family Family

6/10

Pleasant

16 Sep 2025

Jéssica

Infelizmente fomos mal atendidos. Tivemos que fazer o checkin às 10h, mas aqui no site estava as 11h.

Partner

6/10

Pleasant

13 Sep 2025

Eva-lott

Frukosten dålig, ägarinnan mindre trevlig. Fick inga glas på rummet pch vi blev utskällda för att lånat i köket. Glas bör finnas på rum. Enkelt, tent och bra läge.

Friends_and_family Friends

8/10

Excellent

28 May 2025

BROGNIART

La proximité de la gare centrale a été notre critère principal (pour les trains vers pompei et Herculanum) du Metro Garbaldi et la navette Aeroport.

Nous avons apprécié de pouvoir chaque matin, prendre le petit déjeuner à l'italienne dans le food Hall de la Gare, et même d'y manger le soir en rentrant, avant de retourner à l'hotel.

De plus, la chambre était spacieuse, moderne et très propre. Pas de nuisance sonore. Une climatisation réversible. Les matelas très confortables et c'est assez rare pour pouvoir le signaler !

Le gestionnaire a été arrangeant et nous a permis de check in un peu plus tôt que prévu pour pouvoir déposer les affaires et se reposer du voyage, lors du début de séjour.

L'ambiance du quartier peut interpeller au premier regard, mais nous avons toujours été parfaitement sereins.

Friends_and_family Family

4/10

Poor

13 Apr 2025

Pier Giorgio

Purtroppo la signora delle pulizie ha rovinato quanto di buono aveva la struttura. Ci ha negato la colazione completa, cambiato l orario per fruire della stessa e anticipato il check out. A dir poco pazzesco e surreale

Leisure Family

8/10

Excellent

29 Mar 2025

Ado

Paolo è molto gentile e disponibile, la struttura è pulita e confortevole. La colazione è un caffè e una merendina, ci sono anche cereali e latte. La zona non è delle migliori, ma è normale avendo la stazione a 2 passi

8/10

Excellent

18 Nov 2024

Vittorio

Ottima posizione, buona la pulizia e camera ben arredata ( sarebbe necessaria una panca per le valigie). Ottimo rapporto qualità-prezzo, buona la colazione.

Leisure Family

4/10

Poor

23 Sep 2024

Kathrin

Die Person die uns den Schlüssel gegeben hat war sehr unfreundlich. Das Zimmer war sehr klein und als wir eingecheckt haben war im Bad die Klospülung nicht betätigt worden vom Vorgänger.
Auch die Dusche ließ an Sauberkeit zu wünschen übrig.

Ansonsten liegt die Unterkunft in Bahnhofsnähe und war dafür praktisch.
Länger als eine Nacht möchte ich dort jedoch nicht verbringen.

Leisure Friends

4/10

Poor

30 May 2024

Verified traveler

O.

Accueil impersonnel et peu sympathique.
Chambre bruyante à cause du trafic.
Mais situation impeccable juste à côté de la gare.
Il doit y avoir nettement mieux à Naples.

6/10

Pleasant

07 May 2024

Gabriele

Il B&B è molto bello e molto pulito, i gestori molto gentili, la colazione non è certo quella delle foto, non c’è neanche il caffè, la zona in cui è ubicato è veramente malfamata.

Leisure Family

10/10

Exceptional

05 Nov 2023

Federica

Piacevole vacanze! Struttura comodissima da raggiungere dalla stazione e vicina a tutti i mezzi

6/10

Pleasant

11 Jun 2023

RAMI

il qualità prezzo va bene

posto avevo trovato bene servizio da vedere un po' comunque il qualità prezzo va bene

Friends_and_family Family

10/10

Exceptional

29 May 2023

Astrid

Vriendelijk personeel. Ze doen er alles aan om je verblijf zo prettig mogelijk te maken. Ontbijt is veel zoet :-) Entree is vreemd maar als je boven aankomt is het netjes en schoon. Hotel ligt vlakbij het station. Goede prijs kwaliteit verhouding.

Leisure Friends

6/10

Pleasant

24 Mar 2023

Domenico

Aspetti negativi: obbligo di pagamento in contanti, rilascio ricevuta dopo alcuni solleciti, mancanza del bidet nel bagnetto; aspetti positivi: struttura vicino alla stazione ferroviaria centrale, pulizia dei locali e cortesia del personale.

Leisure Self