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Rettifilo 311

Naples · Italy

Corso Umberto, 311View location

9.2/10Excellent262 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rettifilo 311

With a stay at Rettifilo 311, you'll be centrally located in Naples, within a 15-minute drive of Piazza del Plebiscito and Spaccanapoli. This guesthouse is 2. 7 mi (4. 3 km) from Port of Naples and 1 mi (1. 7 km) from University of Naples Federico II.

Make use of convenient amenities such as complimentary wireless Internet access, a communal living room, and tour/ticket assistance. Featured amenities include luggage storage and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 5 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.

Read more about this hotelShow less

A stay at Rettifilo 311 places you in the heart of Naples, within a 5-minute drive of Via Toledo and Molo Beverello Port. This luxury guesthouse is 2 mi (3.1 km) from Piazza del Plebiscito and 2 mi (3.2 km) from Port of Naples.

Make yourself at home in one of the 5 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.

Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 2:00 PM - 5:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
    • Property Registration Number IT063049B4X3NOLPZM
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 17 per vehicle (one-way, maximum occupancy 4)
    • Airport shuttle fee per child: EUR 5
    • Nearby parking fee: EUR 30 per day (164 ft away)
    • Rollaway bed fee: EUR 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

Nearby attractions

Corso Umberto I 0.1 km / 0.1 mi
Mercato di Porta Nolana 0.3 km / 0.2 mi
Spaccanapoli 0.3 km / 0.2 mi
Piazza Giuseppe Garibaldi 0.4 km / 0.2 mi
Via dei Tribunali 0.5 km / 0.3 mi
Via San Gregorio Armeno 0.7 km / 0.5 mi
Naples Cathedral 0.8 km / 0.5 mi
Porta Capuana 0.9 km / 0.5 mi
University of Naples Federico II 0.9 km / 0.5 mi
Calata di Massa Port 0.9 km / 0.6 mi
San Lorenzo Maggiore 0.9 km / 0.6 mi
San Gregorio Armeno Church 0.9 km / 0.6 mi
Gulf of Naples 1 km / 0.6 mi
Piazza San Domenico Maggiore 1 km / 0.6 mi
San Domenico Maggiore 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 5
  • guest house
  • Check-in hour
  • Wi-fi
  • Lift access
  • Luggage room
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Rettifilo 311

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Rettifilo 311

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONY • 1 Bedroom • 30 m²JSU.BL
    JUNIOR SUITE WITH BALCONYPhoto unavailable3 photos

    Rettifilo 311

    JUNIOR SUITE WITH BALCONY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Room amenities

    • Wi-fi
    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Rettifilo 311

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • TV
    • Wi-fi
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONY • 1 Bedroom • 22 m²DBL.BL-DX
    DOUBLE DELUXE WITH BALCONYPhoto unavailable4 photos

    Rettifilo 311

    DOUBLE DELUXE WITH BALCONY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Room amenities

    • Hairdryer
    • Housekeeping
    • Safe
    • Wi-fi
    • Bathroom: 1
    • Toiletries
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Rettifilo 311

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Rettifilo 311

9.2
Excellent
262 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Ioulia
Great location, walking distance from shops, cafes and restaurant. Staff was very polite, helped us with online check in made all process smooth for us and helped us book taxi for the airport. Thank you for a wonderful stay!
Family_with_children
10/10
Exceptional
13 Jul 2026
Brian
Angela the property manager was attentive although she was remote. She answered all our questions promptly. The property wasn’t easy to get into from the keys needed to the key codes to the elevator. Once I got everything dialed in our stay was a snap and we had a good time. Would have been nice if the fridge in our room was working. The fridge in the shared kitchen was sufficient.
Partner
6/10
Pleasant
26 Jun 2026
Kee
The area doesn’t seem like safe. Front entrance look dark and inconvenient to access, to use elevator you have to insert 10 cents each time. Room is clean.
Partner
10/10
Exceptional
07 Jun 2026
Jose
I can’t say enough good things about Angela! Always available with good info and willing to help.
The property was on the 4th floor, make sure you have 10Cents everyday so that you don’t have to climb every time, those are tall floors. I enjoyed the excercise but I understand it’s not for everyone.
The view from the apartment is gorgeous!
And the location is simple excellent!
Friends_and_family Family
6/10
Pleasant
30 May 2026
Olena
We found this place ok. It’s renovated and spacious which is nice. Location is ok. It’s quite a walk from historic center. About good 25 minutes. It’s also loud as our room faces the courtyard and you could hear doors opening and closing all the time. Definitely bring ear plugs. Coffee machine didn’t work. Also there were so many instructions before check in. I did find amount of WhatsApp messages and requirements unnecessary and overwhelming as I’m on my holiday and last thing to do is want to deal with tasks for days. One check in time online is a proper way to do it.
Partner
8/10
Excellent
27 May 2026
Gursimran
The kitchen and the room was great, nice and cosy and the staff was helpful in accessing the place as there were a few doors you have to through to get the right place
Family_with_children
8/10
Excellent
04 May 2026
Mark
Centrally located within walking distance from the train station and old town. The building looks old but so does everything in Naples. The room and amenities are very good so don't let it put you off. Great communication from the host and would definitely return.
Partner
8/10
Excellent
01 May 2026
Evangeliste
There was no staff. The room was clean and the room was nice but no amenities at all in the room. There was a common room for use with a microwave and coffee/tea maker. Once in the room you are safe however the building surroundings were not good. Don’t go out after dark.
Partner
6/10
Pleasant
30 Apr 2026
EDGAR
The manager was charging me and extra fee for tourist I didn’t pay
Partner
10/10
Exceptional
23 Apr 2026
Gary
The communication with the complex was excellent throughout the stay with very detailed video on how to access the apartment. Location was also excellent and much quieter than we expected. It’s worth having 10 cents for the lift especially when you have cases .
Partner
6/10
Pleasant
15 Apr 2026
Sally Ann
The positive is it’s clean with comfy beds and a haven away from the street below which has drug use, rubbish and dog poo on the street, sadly this hotel is not in a nice area and I would not describe as a hotel, we saw no one although good communication via WhatsApp thank goodness I had my phone though as you wouldn’t receive communication otherwise. You need it to gain access and watch the entrance video- you have codes which open doors and it is a little complicated although ok when you have worked it out, if you arrive in the afternoon you need to bring coins for the lift otherwise it’s 4 flights with your luggage.
Our door handle sellotaped on was not reassuring to our room and entry lights not working with tape over them, electrical cables not secured away in areas.
No breakfast available and so I cannot understand why showing pictures. Felt misleading as I booked based on score but in reality would not return due to area and complexity of renting what felt like a studio lacking kitchen described as a hotel for which it was expensive without any hotel facilities.
Sadly the host also asks you to review only at 10 or not at all which then feels dishonest as a regular traveler with my family this is my honest opinion.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Patrick
The flat itself and Angela's responsiveness were good. Water pressure was good. Price was good. We rate it about an 8 out of 10 only due to the location. A lot of trash, homeless, and drug use in the area. We just got here after being in Milan and Rome. So we were a little shocked at how unclean the area is. It is conveniently located as we enjoyed visiting Pompeii, Mt. Vesuvius, and Sorrento via train.
Partner
10/10
Exceptional
28 Mar 2026
Caleb
Absolutely excellent experience. While getting in was a bit of a maze, they had very good information on how to do so, including a video. Angela was always quick to reply, often within minutes to email. The beds and pillows were comfy and provided exceptional sleep, the property was well kept and safe and there were plenty of towels and the WiFi worked well. You do have to pay to use the elevator, but stairs aren't that bad.
Self
10/10
Exceptional
27 Mar 2026
Sharan
The room was excellent and the host was very friendly and informative. The location was great for exploring the city and the room itself was really lovely. Very clean and had a designer boutique vibe.
We only stayed one evening but found the overall experience very enjoyable. The local area was very busy and vibrant with no end of great restaurants.

Would recommend this accommodation to anyone looking for something budget friendly yet stylish.
Partner
10/10
Exceptional
12 Mar 2026
Devin
This is the second time i have stayed ay
10/10
Exceptional
23 Dec 2025
Jae
We communicated with Angela throughout our stay and she was on top of things every step of the way. Our plane was delayed significantly and we arrived late. She let us in late at night. When asked, she provided very clear instructions.
The room we stayed was nice with fancy lighting. Though we didn’t use, the kitchen area was nice, too.
With multiple private codes to get in, we felt very secure to stay.
Leisure Family
10/10
Exceptional
10 Dec 2025
Barney
A very spacious and comfortable hotel situated in walking distance to the main train station.
Correspondence was very clear and constant in order to make the self check in process easier.
The hotel is close to dinning, clothes shopping and supermarkets
Leisure Self
10/10
Exceptional
27 Nov 2025
Andy
All very easy, rooms and amenities great
6/10
Pleasant
20 Nov 2025
Adil
Property was in good condition, but was hassle getting up, need to get a lift up and need 10 cents coin. It kept taking my coins and had to put it in 2/3 coins for it to work. I recommend memorising or writing the codes to get it as I had my phone stolen on the street.
Leisure Family
10/10
Exceptional
04 Nov 2025
Walter
Clean and fairly spacious room. Communication was great and prompt. Would book again if in Naples.
Leisure Partner
10/10
Exceptional
29 Oct 2025
Kay
Very nice room, comfy bed and pillows, super clean, easy checkin and very supportive contact re same with excellent instructions
Partner
10/10
Exceptional
27 Oct 2025
Tom
Close to Spaccanapoli, central station and good location for exploring the city.
Metro stops and bus stops close by.
Good sized apartment with shared kitchen
Helpful staff
Leisure Family
2/10
Poor
26 Oct 2025
Adam
The location is dangerous. I was robbed outside the hotel while trying to get in. My phone was stolen and, since my phone had the information for accessing the facility, I was unable to get into my room. I had to find a new hotel at 1 AM. It was a nightmare as I could not get a new phone quickly. The hotel refused to refund my stay.
Partner
8/10
Excellent
24 Oct 2025
Geraldine
Friendly staff and instructions were received prior to check-in. i will say that the building and court yard are rough looking and the elevator is super vintage, however, the room was really nice and there was an outside area with fridge and microwave etc. Naples is not for everyone but if you can see beauty through the rough spots you’ll be fine with this hotel.
Leisure Friends
10/10
Exceptional
21 Oct 2025
Elena
I loved everything about this place. Location close to the station and close to city centre. Everything walkable. A lot of little shops and restaurants around. Angela was very responsive and friendly. The place was renovated beautifully. TOP!! If I come back to Naples I will definitely will stay again here
10/10
Exceptional
20 Oct 2025
Satomi
perfect location to walk everywhere.
Leisure Partner
8/10
Excellent
17 Oct 2025
Keisha

Simple & Smooth Stay

My recent stay was exactly as described- a clean and comfortable room that serves as a perfect base for a quick stay. While nothing was fancy, everything was in good working order. One thing to note is there is no traditional front desk; instead Angela provided exceptional communication sending clear, easy to follow check in instructions prior to arrival and was always quick to respond via WhatsApp. This proactive and friendly approach made the entire experience seamless and stress free. For a simple efficient stay, it was perfect.
10/10
Exceptional
16 Oct 2025
Clarice
High recommend for couples and family. cute small room but they have a common space for dining and kitchen. Very clean. I highly recommend this place.
Partner
8/10
Excellent
16 Oct 2025
Glen
Angela was very helpful
Partner
10/10
Exceptional
11 Oct 2025
Manish

Italy trip to see the Amalfi coast.

The hotel contacted me with all the relevant information for online check in and how to get to the property after hours. The room is big and there is a decent kitchen in the communal area. The location is very convenient for walking around all the main sites in Naples.
Partner
10/10
Exceptional
11 Oct 2025
Michael
This hotel met all of our needs. The location was excellent, the room was clean, and it was just as advertised. The only quarrel I would have with this place is that they charge $.10 Euros to use the elevator at certain times of day. It's not a big price, but it's very inconvenient if you don't have the coins on you. Suggest that they figure out a way to give you a free trip up and then supply you with 10 coins in your room and charge you one euro for it. It would make quite a bit of a difference. However, that aside, very happy with this property.
Leisure Self
8/10
Excellent
09 Oct 2025
Keke

Smooth & Simple

My recent stay was exactly as described - a clean and comfortable room that served as a perfect base for a short trip. While nothing was fancy, everything was in good working order. Note that there is no traditional front desk; instead, Angela provided exceptional communication sending clear, easy-to-follow check-in instructions prior to arrival and was always quick to respond. This proactive and friendly approach made the entire experience seamless and stress-free. For a simple, efficient stay, it was perfect.
Friends_and_family Friends
8/10
Excellent
03 Oct 2025
Elaine
Shuttle easy to get to.
Leisure Friends
10/10
Exceptional
03 Oct 2025
Elaine
It is a little challenging doing all of the steps to get inside, but once you figure it out, all goes smoothly. Angela was very responsive by e-mail and did a fantastic job with all questions. You must watch the video.
Leisure Friends
10/10
Exceptional
02 Oct 2025
John
Amazing service from Angela the manager. Once booked Angela’s communication was exceptional, from instructions to apartment and entry via secure doors, could not have been any easier. Located next to main train station and city centre. Very clean and comfortable apartment. From booking as we walked out the station to paying for apartment and visitor tax we were in our room within 20 minutes could not have asked for a better service. We would definitely recommend this property.
Leisure Partner
10/10
Exceptional
24 Sep 2025
Mehdi
We stayed for 2 nights. Hosts were very responsive. The hosts were also very understanding as I lost the keys and they did not charge me for it. Excellent stay overall, nice and clean and close to Napoli Centrale.
Leisure Partner
10/10
Exceptional
23 Sep 2025
Marc
Angela was excellent with everything!
Partner
10/10
Exceptional
21 Sep 2025
Shahparak
Angela was very accommodating and answered back my questions in minutes. The room was very clean. The place only 7 minutes walk to Garibaldi station
Family
10/10
Exceptional
20 Sep 2025
Chad
Clean, but Naples as a whole is dirty.
Leisure Family
10/10
Exceptional
19 Sep 2025
Patrick

Great place to stay

Great place to stay. The entry is a little tricky but the host gives detailed instructions. It was a very nice room. The room is comfortable and it's pretty quiet. Would stay there again.
Partner
10/10
Exceptional
12 Sep 2025
Hernan
Everything was perfect, the place is spacious, with all the comfort, well remodeled with neat color lights and good balconies
Leisure Self
8/10
Excellent
11 Sep 2025
Islam
The place is more than perfect easy self check in the place is nearby by the downtown and shopping area 15 min walking and there is a lot of restaurants and stores around the place smell good and nice place everything is good would absolutely come again to this place if coming back to Naples
Leisure Family
8/10
Excellent
06 Sep 2025
Michael

Great location; challenging entry

Location was great. If you come at night it’s very difficult to find and to see the information outside and inside. Lots of combinations to get in. Information came in at check in would have preferred it to be earlier. Frig in room does not work even though it’s plugged in. Very hard to work the AC. First night was not great as it was beyond hot. No soap provided only shampoo.
Partner
10/10
Exceptional
03 Sep 2025
Shannon

Naples travel

Wonderful place. Very convenient to Duomo. Close to fabulous restaurants. Clean, comfortable, and great space. Air conditioning and comfortable bed.
Friends_and_family Family
10/10
Exceptional
28 Aug 2025
Brandon
This hotel is in a very convenient location. Within a 10 minute walk from the train station, from there you can take the bus to the airport as well. The hotel itself is quite lovely, you get to experience living in a true Italian apartment. The room itself was beautiful, lots of space, with a great shower after a long day of walking. It also has a nice balcony as well. The manger Angela is amazing. Very friendly and provides lots of updates before and after check in. She even was able to accommodate us arriving early which was so kind. We would stay again if we are ever in Napoli.
Leisure Partner
10/10
Exceptional
25 Aug 2025
Helena
We loved Angela's property - located on one of the main strips,
10/10
Exceptional
21 Aug 2025
Melanie

Very good!

Great location in the heart of things and nice room. I think the entry and exit security is a bit over the top but I guess it is Napoli!
Partner
8/10
Excellent
15 Aug 2025
David
We had a great stay. Retifillio is central and a short walk to lovely places to eat. The bed was incredibly comfortable and air conditioning was so appreciated. The room has a balcony which was lovely but could do with shutters to keep the morning light out. Angela was so helpful and welcoming and facilitated an early check in which was really appreciated.
Friends_and_family Family
6/10
Pleasant
15 Aug 2025
orlando
Ok
10/10
Exceptional
13 Aug 2025
Leif
The property is situated really well in Naples. Safe area with tons to see.
Angela is great!
Leisure Family_with_children
6/10
Pleasant
10 Aug 2025
orlando
Not for me
10/10
Exceptional
08 Aug 2025
Verified traveler

Great option near train station

Great option for us due to its location between the port and train station, very happy with our choice. The location is reached through a courtyard from the street so it is very quiet and the room was extremely clean with modern aesthetic. We liked the amenities in the shared kitchen such a big fridge/freezer, electric kettle, microwave, dishes, cups, etc (anything you would need I think) and the shower in the room got hot with good water pressure. WiFi worked well.
Partner
10/10
Exceptional
05 Aug 2025
Slawomir

Lovely Napoli

Great place to staying very close to old town very clean and modern super quick communication with manager and manager very helpful thank you very much xx
Friends_and_family Family
10/10
Exceptional
05 Aug 2025
Sachko
Staff were very polite and helpful.
Not that easy to understand the access code but it is ok. Email information was very helpful. Strange elevator that needs 10 cents exact to work.
Leisure Family
10/10
Exceptional
27 Jul 2025
Kimberly
Great place to stay in the heart of it all. The host sent thorough instructions of the check-in process and there was even a helpful neighbor nearby to show us to the lift. The host was very flexible regarding check in and check out. Upon check out we were allowed to store our luggage while we continued to explore the city before leaving via train late at night. I couldn't have asked for a more helpful and friendly host. The room was clean and comfortable. We had a nice balcony overlooking a very busy street but even with the hustle and bustle and traffic noise, as soon as you close that balcony door, silence...offering a peaceful night of rest in a very comfortable bed after a long journey over and day of exploring. Grazie per tutto Angela and l'ospitalita!
10/10
Exceptional
25 Jul 2025
Yanisley
I only stayed one night, but the location was great—very central. The room was spacious, super clean, and comfortable. Would definitely consider staying again.
8/10
Excellent
24 Jul 2025
aylin
the manager Angela was so nice and helpfull but its hard to find the place also to many keys and codes to enter to the property also you have to pay 10 cents to the lift no 20 or 50 just 10 cents if you don't have it have to take the stairs to the 4th floor
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Matthew

Great location

Great location. Clear communication. Clean room.
10/10
Exceptional
20 Jul 2025
Aliakbar
Good cozy studio
Leisure Family
2/10
Poor
20 Jul 2025
Jan

Terrible Customer Service

I had an extremely disappointing experience with this accommodation. When I needed to change my booking dates nearly two months in advance - plenty of reasonable notice - I was met with zero flexibility or assistance from the property.

The lack of support from both the hotel staff and Hotels.com platform. Neither party was willing to help find a solution or show any understanding of the situation. For a simple date change request made well ahead of time,
Friends_and_family Family
10/10
Exceptional
10 Jul 2025
Ramon Luciano
Great one bedroom located in the historic center. Would stay here again if I came back.
Leisure Self
10/10
Exceptional
03 Jul 2025
gerardo

Gerardo Leccese

Great place to stay,the host Angela was very helpful with all my requests.
Business
10/10
Exceptional
30 Jun 2025
Rafik
Everything was as described on site, nice and clean, easy check in and check out
Leisure Family
10/10
Exceptional
26 Jun 2025
Mary Ann
The room is very spacious and clean.
Leisure Family
10/10
Exceptional
25 Jun 2025
Elinor
This hotel does have some drawbacks - it is next to a major road and is affected by street noise - although the soundproofing is pretty effective (and Naples is inherently noisy so you probably won't find anywhere much quieter). Its on the 4th floor and the lift is quite small.

However... The owner is lovely and very responsive. The bed was very comfy and the pillows are excellent. The WiFi is very good, as is the shower. The place is in excellent condition. The air-conditioning works well and isn't too loud. The place is kept very clean. Nice communal kitchen area.

Its located in a mostly residential area, lots of restaurants within a 5 minute walk. About 10 minutes walk to the central station and 5 to Duomo metro. Overall it's a great base for exploring Naples and I would love to stay here again.
Leisure
8/10
Excellent
17 Jun 2025
Verified traveler

Naples visit

Ideal location to airport and ferry port.
Friends_and_family Family
8/10
Excellent
16 Jun 2025
Julie
Have to say, was a little anxious at the main entrance, to the apartment. Seems to be the norm in Naples, that a lot of these apartments are within these courtyards.
Once inside the apartment itself, it was immaculate. Would like to point out, the showercubicle, although huge was within the bedroom, so if privacy was an issue with whomever you are on holiday with, its worth considering.
Location was good, for both the port and the centre of Naples. We had a little balcony which overlooked the main street, due to great glazing, we heard little noise at night.
Partner
10/10
Exceptional
15 Jun 2025
Elise D
Such a great hidden gem right in the heart of Napoli! Unfortunately, I was sick at this point in my trip, so I can't speak as much about the area as much as the hotel itself! There are two main downsides I noticed, firstly the elevator wasn't working, and it is a on the fourth floor. Secondly they do hold luggage for you if you have a later flight, but they don't have a locked storage area, so your belongings sit out in the main lobby area. Because the door has a combination lock and it is not on the street level it wasn't too concerning, but something to think about. Otherwise I was very impressed!! It's a very new renovation , super funky decor, and great in room vibes. It was extremely clean, the AC was a must for how hot it was when I was there, and I was very pleased with the giant shower after a long travel day. The room was also extremely big, larger than anything I've had in Europe so far, with high ceilings and lots of space to move around in the room itself. I would definitely recommend this spot for others coming to Naples!
Self
10/10
Exceptional
12 Jun 2025
Paul
Overall room was clean spacious and comfortable. But elevator was broken on arrival and I had to go up four flights with my bags which was not pleasant. Getting in was a little confusing but it’s great for the price!
10/10
Exceptional
12 Jun 2025
Snedden
We had a wonderful stay at this hotel, conveniently located in the center of Naples. It’s within walking distance to Napoli Centrale station and a short drive from the airport, making it ideal for travel connections. The rooms were spacious, clean, and comfortable.

Thanks to the hotel’s central location, we were able to explore both the Amalfi Coast and Pompeii during our 3-day visit. Highly recommend for anyone looking for a well-situated and comfortable base in Naples.
Business Family
10/10
Exceptional
05 Jun 2025
ANDREW
I recently stayed at Rettifilo in Naples, and I couldn’t have asked for a better experience. The room was spacious, impeccably clean, and incredibly comfortable, with a cozy bed and a cool balcony overlooking a lively street. Despite being in a bustling area, it was peaceful at night, ensuring a great night’s sleep. The multiple locked doors leading to the room made me feel safe and secure.

The amenities were top-notch, including excellent air conditioning, a fantastic shower with fresh towels, and strong WiFi—perfect for streaming. The location was superb, within walking distance of major attractions and the main railway station, making it easy to explore the city. Additionally, the street itself had plenty of shops and restaurants, adding to the convenience.

A huge plus was Angela’s outstanding support via WhatsApp—always available and helpful. On my first day, I arrived earlier than expected, and they kindly allowed me to check in ahead of schedule, which was much appreciated.

Overall, I couldn’t fault this place and would absolutely return. Highly recommended for anyone visiting Naples!
Self
10/10
Exceptional
30 May 2025
Kassadee
Our stay was wonderful at this property. I felt very safe and the location was very convenient for walking instead of getting taxi’s. The room was very nice, clean and the air conditioning was great. Definitely recommend!
Leisure Partner
6/10
Pleasant
28 May 2025
Anjum
Lady owner is nice but the elevator didn’t work and with a baby it was really tough for coming up and down so ended up making change of plans.
Leisure Family
8/10
Excellent
26 May 2025
Daniella
It was physically beautiful and the manager was responsive and great however without a working elevator, it was very difficult to carry our luggages up the 5 flights of stairs. Fridge also was not working. I felt safe and it was a great stay (would have been better if elevator and fridge were functional).
Leisure Family_with_children
10/10
Exceptional
21 May 2025
Moon
Location is good and inside of property is modern and bright. You can’t think about modern you look just glance of exterior.
Angella was very friendly and professional with everything.
Partner
8/10
Excellent
21 May 2025
Yunfei
The room is spacious and modern. The views from both balconies are beautiful. The only downside is there was no WiFi in our room during our overnight stay.
Leisure Family
10/10
Exceptional
19 May 2025
Stewart

I only give fi

Ok so this is a lovely place on the fourth floor of a building with a lift that is quite small . The rooms are lovely and the bathrooms are well appointed it's very quiet and we found the standard very high / I enjoyed my stay here and would stay again u won't be disappointed by staying here
10/10
Exceptional
16 May 2025
Grant

Great room and location!!!

The room was amazing with good facilities and a comfy large bed.
The shared kitchen was nice and easy to use.
The whole place was clean and inviting.
Located really well for Naples station as well as the town. The host's communication was amazing and gave us all the info we needed up front. Don't forget 10c for the lift, as it's on the 4th floor and it's needed for heavy luggage
Partner
10/10
Exceptional
19 Apr 2025
VERED

good location near the main trin station

nice hotel, easy walk to city center.
Partner
8/10
Excellent
18 Apr 2025
Karen
We are a family of three and travel a lot around the world. This time we chosen Italy as our easter holiday destination and spent our time in Rome, Naples, Pompeii, Sorrento and Florence.

We had pleasant 3 days 2 nights stay at Hotel Rettifilo. It's conveniently located about a 10-minute walk from Napoli Centrale station, making it easy to explore the city. We use Napoli as our base to travel to Pompeii and Sorrento for day trips.

The highlight of our stay was the exceptional customer service. Angela was amazing—she responded to all our queries quickly and was incredibly helpful and friendly throughout our visit. Our room was clean and spacious, providing a comfortable retreat after a day of sightseeing. Overall, we had a wonderful stay and would recommend this hotel to anyone visiting Naples.
10/10
Exceptional
18 Apr 2025
Robert
Extremely nice room (in terms of fit and finish) for the price. Short walk from Garibaldi station, and close to Spaccanapoli and everything the old town has to offer. 2 mins from Antica da Michele if you ever need a snack! Angela was super helpful throughout our stay, unfortunately we didn't get to meet her in person. If you are arriving between 8am-8pm and have luggage, make sure you have a 10 cent (euro) coin to operate the lift.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Robertson
Host is very responsive.
Business_and_leisure Partner
10/10
Exceptional
04 Apr 2025
Judy
Angila was very nice. Room was pleasant. Very convenient to train station and port.. lots of coffee cafe,restaurants and shopping.
Leisure Self
10/10
Exceptional
07 Mar 2025
Erich
Convenient location, clean.
Leisure Partner
10/10
Exceptional
04 Mar 2025
David

Little gem

Lovely place in a great location. Ideal for a short break in a fabulous town.
Partner
10/10
Exceptional
23 Feb 2025
Fei
Good location and good room
Leisure Family
10/10
Exceptional
06 Feb 2025
David

An oasis in the heart of Napoli

Great apartment close to everything but tranquil and immaculately designed. Already booked it again! Angela super helpful throughout.
Partner
10/10
Exceptional
18 Jan 2025
Marie Claire

Perfect!

The room was perfect and the host Angela was very helpful the whole way through our stay. Would definitely stay again!
Friends_and_family Family
10/10
Exceptional
09 Jan 2025
GRAHAM

Rettifilo 311

Hotel was on a busy road, but has good sound proofing in the room.
Lighting is really funky especially in the bathroom.
Partner
8/10
Excellent
24 Nov 2024
Lynn

Comfortable and central

This was a central location and the room itself was very comfortable and provided easy access to the station, which is what I wanted. The owner was amazingly helpful but it would have been nice to actually see her (everything is provided for you to check-in). Personally, I prefer dealing with people face-to-face when I first arrive but it will suit a lot of people who have no issues with that.
Self
10/10
Exceptional
17 Nov 2024
Akram
Angela is an excellent host. She is nice and does her best to accommodate the guests.
Leisure Self
8/10
Excellent
26 Oct 2024
William

Small hotel on Comm'l St 10-15 min from Old Naples

Rettifilo 311 is a nice place to stay while in Naples. The host, while not present, was very accommodating (as I was arriving early they made a point to clean my room first, which I really appreciated). The hotel is within 10 minutes walk of Piazza Garibaldi & 5 minutes from a Line 1 metro station (Duomo). Its on a busy shopping street, but the rooms themselves are pretty quiet.
The shower was really cool!
Be sure to watch the video that they send to WhatsApp to assist your arrival. If you don't, you'll never figure out how to get in off Corso Umberto I. The video makes it very clear.
Self
8/10
Excellent
12 Oct 2024
Katherine
The room and host are wonderful, very clean & excellent mattress, pillows & linens. It feels safe and comfortable in the space.
Leisure Partner
10/10
Exceptional
01 Oct 2024
Susan
Very nice location.
Partner
10/10
Exceptional
25 Sep 2024
Richard
My first time for self check in to a hotel and Angela made a video and instructions that were very easy to follow!! With codes and keys available after check in made you feel very safe and secure!!
Leisure Self
10/10
Exceptional
18 Sep 2024
Richard
We had great stay at Rettifilo 311. Angela was very helpful letting us store bags early. The rooms are nice and are located within easy walking distance of most points of interest. Would highly recommend staying there and appreciate their responsiveness and help!
Friends_and_family Friends
10/10
Exceptional
07 Sep 2024
Ghizlane

Great stay

Very clean and cozy room. Great location in the heart of Naples, where everything is accessible. Highly recommended
Friends_and_family Friends
8/10
Excellent
07 Sep 2024
CARMELA
Room was clean and modern. Angela from the hotel was amazing. She was friendly, accommodating and easily accessible by phone.
10/10
Exceptional
04 Sep 2024
Darren

2 night stay in Naples

The room had everything we needed, very clean and tidy, good wifi, air con and was located in a great place only 10 mins walk from the main train station in Naples. Anglea, the host, was exceptional with her communication and help when needed was answered in an instant. Top class and highly recommed
Friends_and_family Family
8/10
Excellent
03 Sep 2024
Filoni
Nice sized room, slightly difficult to get in and lifts don’t work at certain times but the instructions are clear and the stay was good overall.
Friends_and_family Friends

Location & surroundings

Rettifilo 311
Corso Umberto, 311, Naples, Italy

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Rettifilo 311

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