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Metropole Hotel Kampala
Kampala – Central Region · Uganda
Windsor Crescent Road Plot 51 53View location
7.0/10Very good44 Reviews
Cleanliness7.8/10 7.8
Service7.6/10 7.6
Comfort7.4/10 7.4
Condition7.0/10 7.0
Location8.0/10 8.0
Neighborhood7.2/10 7.2
Quality10.0/10 10.0
Value6.0/10 6.0
Amenities7.2/10 7.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Metropole Hotel Kampala
With a stay at Metropole Hotel Kampala in Kampala, you'll be next to a golf course, within a 10-minute drive of The Acacia Mall and Uganda Golf Course. This golf hotel is 2.1 mi (3.4 km) from Makerere University and 7.4 mi (11.9 km) from Lake Victoria.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Featured amenities include complimentary wired Internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge.
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A complimentary English breakfast is served daily from 7 AM to 10 AM. Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers.
With a stay at Metropole Hotel Kampala in Kampala (Central Kampala), you'll be a short 3-minute walk from Uganda Golf Course and within 1 minutes by car from The Acacia Mall. This golf hotel is 1 mi (1.6 km) from Kisementi and 1 mi (1.6 km) from British High Commission.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 50 per person (one-way)
- Crib (infant bed) fee: USD 25.0 per day
- Rollaway bed fee: USD 25.0 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Swahili
English
Nearby attractions
Uganda Golf Course
0.3 km / 0.2 mi
The Acacia Mall
1.5 km / 0.9 mi
All Saints Cathedral
1.6 km / 1 mi
British High Commission
1.8 km / 1.1 mi
Kisementi
1.8 km / 1.1 mi
Embassy of Belgium
1.8 km / 1.1 mi
The Parliament of the Republic of Uganda
1.8 km / 1.1 mi
Independence Monument
1.9 km / 1.2 mi
Uganda National Museum
2 km / 1.2 mi
Embassy of France
2 km / 1.2 mi
Embassy of Sudan
2.1 km / 1.3 mi
Destreet Art Gallery
2.2 km / 1.4 mi
Embassy of Sweden
2.3 km / 1.4 mi
Mulago National Specialized Hospital
2.3 km / 1.4 mi
Makerere University
2.4 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 60
- hotel
- Car park
- 24-hour reception
- Wired Internet
- Wi-fi
- Airport Shuttle
- Laundry service
- Hotel safe
- Lift access
- Garden
- Terrace
Show 15 more facilities & services
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Café
- Bar
- Restaurant: 2
- Banquet hall
- Meeting room
- Business centre
- Breakfast
- Snacks
- Fitness
- Golf practice facility
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMetropole Hotel Kampala
DOUBLE BUSINESS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Metropole Hotel Kampala
20
reviews shown
Abu Bakarr
The hotel neds some updates, it's very old
Unsatisfied
I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
Verified traveler
Good basic rooms, restaurant. Very good value
Vianney
My worse stay in Metrople kampala -feb'2020
Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
Kevin
The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain.
The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
Charles
If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
Verified traveler
Food from restaurant was excellent especially the Thai and the fish.
Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front.
Adequate gym facility.
Good siting area for a small hotel
Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front.
Adequate gym facility.
Good siting area for a small hotel
Verified traveler
The breakfast spread each morning was excellent, and the food in the restaurant is also excellent.
The staff is very friendly and helpful.
Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
The staff is very friendly and helpful.
Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
Raheel
Very cooperative staff and rooms are run down a bit.
Verified traveler
Staff is extremely friendly and attentive.They made my stay all the better
Rebecca
Great location, not worth the money
The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
Verified traveler
Breakfast choice was poor
Emma
Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
Kate
Comfortable stay
The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun.
If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
Shiraz
Good experience.
Hotel was located in a good spot. Overall experience was good. Staff were friendly and helpful. More TV channels would have been nice.
Verified traveler
Rooms on street side are loud. Great staff. Location close to clubs. Good food.
Verified traveler
The facilities are sufficient, although do show some wear and tear, though this may add to the experience of your visit. Internet service is slow, but can handle most email needs.
Pradeep
1st time booked hotel from Hotels.com and screwd
Not much issue with hotel but screwed with hotels.com
Verified traveler
Basic
The hotel is in a pretty convenient location but is very basic and over priced.
Location & surroundings
Metropole Hotel Kampala
Windsor Crescent Road Plot 51 53, Kampala, Uganda
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Metropole Hotel Kampala
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