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Hilton Garden Inn Kampala

Kampala – Central Region · Uganda

plot 72 kira roadView location

9.0/10Excellent199 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.6/108.6
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Kampala

Welcome to the Hilton Garden Inn, Kampala, located in Uganda's vibrant capital city. Situated on Kira Road opposite the British High Commission, our hotel is within walking distance to the Acacia mall, Uganda Golf Course & Museum and many business and government offices.

We are within easy reach of Mulago Hospital and Makerere University, within one hour drive from Entebbe International Airport and only a short cab ride from many major attractions.

Read more about this hotelShow less

A stay at Hilton Garden Inn Kampala places you in the heart of Kampala, within a 5-minute walk of Uganda National Museum and The Acacia Mall. This golf hotel is 0.8 mi (1.3 km) from Mulago National Specialized Hospital and 1.3 mi (2.1 km) from Uganda Golf Course.

Make yourself at home in one of the 96 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with premium TV channels provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Kampala? This hotel has 1539 square feet (143 square meters) of space consisting of conference space and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:30 AM to 6:30 PM.
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 20 per person
    • Airport shuttle fee: USD 50 per room (one-way)
    • Airport shuttle fee per child: USD 40 (one-way), (from 12 to 16 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    French

Nearby attractions

British High Commission 0.1 km / 0.1 mi
Uganda National Museum 0.3 km / 0.2 mi
The Acacia Mall 0.4 km / 0.2 mi
Kisementi 0.5 km / 0.3 mi
Destreet Art Gallery 0.8 km / 0.5 mi
Mulago National Specialized Hospital 1.3 km / 0.8 mi
Synagogue Church of All Nations 1.8 km / 1.1 mi
Uganda Golf Course 2 km / 1.3 mi
Makerere University 2.1 km / 1.3 mi
Embassy of Sudan 2.3 km / 1.5 mi
Embassy of Sweden 2.4 km / 1.5 mi
All Saints Cathedral 2.6 km / 1.6 mi
Embassy of France 2.6 km / 1.6 mi
Embassy of Belgium 3.2 km / 2 mi
The Parliament of the Republic of Uganda 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • Number of floors (main building): 8
  • Twin rooms: 9
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Car hireExtra charge
Show 36 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Garden
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Conference room
  • Meeting room: 3
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • MassageExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • BilliardsExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Kampala

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Hairdryer
    • Bathroom: 1
    • Fridge
    • Tea and coffee making facilities
    • Safe
    • Wheelchair-accessible
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hilton Garden Inn Kampala

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Toiletries
    • Bathrobes
    • Slippers
    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • Fridge
    • Tea and coffee making facilities
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Hilton Garden Inn Kampala

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-7

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable1 photo

    Hilton Garden Inn Kampala

    DOUBLE QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Fridge
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Slippers
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Kampala

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 25 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable2 photos

    Hilton Garden Inn Kampala

    FAMILY ROOM CONNECTING ROOM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Kampala

9.0
Excellent
199 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
50 reviews shown
10/10
Exceptional
23 Jul 2026
SIDENSKIÖLD
Very clean room and excellent staff
10/10
Exceptional
20 Jun 2026
Daisy
Worth it!
10/10
Exceptional
01 Jun 2026
Garry
This is my second time staying at this property in four years. From 2022 until now, the device has remained unchanged. The staff is very friendly and helpful. I’d definitely recommend the property and return again.
Self
10/10
Exceptional
18 May 2026
MIKE
Nice Staff
10/10
Exceptional
17 May 2026
MIKE
Very nice Staff and friendly
Self
8/10
Excellent
14 May 2026
layo

Nice central location , rooms are of a good size although decor is rather dated.
Breakfast was OK although the chocolate croissant was slightly stale.
Partner
10/10
Exceptional
13 May 2026
MIKE
Very clean room and Staff is very friendly
Self
10/10
Exceptional
08 May 2026
Ariyo
The staff especially Felix a waiter was excellent
Self
8/10
Excellent
05 May 2026
Jan Peter
Great staff very welcoming and professional 5 star to them .

I was in Hilton only under 1 night so i was not in gym or pool or eat breckfast ,but room was good as location and i will for sure live there next time .
Self
10/10
Exceptional
14 Feb 2026
Tal
All was great
Business
10/10
Exceptional
12 Feb 2026
Tal
Yes
Business
10/10
Exceptional
03 Feb 2026
Graham
Friendly staff, clean and comfortable rooms, great location in Kampala!
Leisure Self
10/10
Exceptional
19 Jan 2026
Eugene
The staff and everybody was so nice and so informative and even help me out on my first time staying in here. They even accommodated my girlfriend when she arrived later than me. Looking forward to stay here again
Leisure Partner
8/10
Excellent
06 Dec 2025
Warren
Always good. Clean rooms, big rooms, decent showers and good internet connectivity.
Business Self
10/10
Exceptional
03 Dec 2025
Enrico
All good
Business Friends
10/10
Exceptional
23 Nov 2025
Sri
The hotel is nice, clean, and quiet. This is my second stay here, and I continue to be satisfied with the experience. The breakfast selection is also very good.
Leisure Self
10/10
Exceptional
20 Nov 2025
Joseph
Excellent
10/10
Exceptional
01 Nov 2025
shahab
a 4 stars hotel, with 10 stars staff.
All the staff were helpful, lovely & friendly, especially the lady at the tour advisory desk.

We received an outstanding service and enjoyed our stay. Thank you!
Friends_and_family Family
8/10
Excellent
30 Oct 2025
Gautham
Decently good
Business
8/10
Excellent
18 Oct 2025
Troyan
Very good
Business
10/10
Exceptional
26 Aug 2025
Keith
Very nice oasis in the middle of a very chaotic city. Thoroughly enjoyed the stay.
10/10
Exceptional
24 Apr 2025
Jennifer
We had another lovely stay at Hilton Garden Inn this week, the staff are so attentive and helpful, especially Collins and Wilson, but there isn't one member of staff who did anything less than their best to ensure that we had a good stay. My children love it here and the addition of a rollaway bed makes it much more comfortable for all of us. I was not charged for this which compared to other hotels we have stayed in during our trip is brilliant and so thoughtful. It does not take much to set these beds up and makes such a difference to families who can struggle to find hotel rooms to accomodate multiple children.

We stayed either side of a visit to Murchison and the hotel was happy to store my luggage for the 2 days we were away, even offering us a complimentary breakfast for our last few days as I had mistakenly left this off our second booking.

It's perfect walking distance to Acacia Mall and easy for all the nice restaurants in Kololo and surrounding areas.

We will definitely be back again next time we are in Kampala!
Leisure Family
10/10
Exceptional
22 Apr 2025
Martin

Nice

Great hotel, nice location
Business
6/10
Pleasant
22 Mar 2025
HITESHKUMAR
Good
10/10
Exceptional
13 Mar 2025
Heidi
Staff at the Hilton Garden Inn Kampala, could not have been more helpful. Thank you 😊
Business Self
8/10
Excellent
05 Mar 2025
Sabrina
Lovely stay in a great location
10/10
Exceptional
20 Jan 2025
Kennedy
A very good place to stay in. Staff were very friendly and always ready to help. I enjoyed my stay and I will definitely make another booking for stay!
6/10
Pleasant
18 Dec 2024
Zablon
An OK hotel.
Leisure Partner
10/10
Exceptional
14 Nov 2024
Mark James
Great Staff, a very clean hotel.
Business_and_leisure Self
10/10
Exceptional
22 Sep 2024
Keith
Excellent staff very professional and kind
Leisure Self
10/10
Exceptional
15 Aug 2024
Jessca

Great Stay

I was on a work trip for 11 days . I thought I had booked a bigger room. When I asked about it. A day later I was upgraded to a suite. Great staff and wonderful stay. Mall is close to the hotel. I did not care for the gym.
Will return. Thank you!!
Business
10/10
Exceptional
20 Jul 2024
Abdella
The hotel is wonderful and the 5/5
8/10
Excellent
17 Jul 2024
Uche G
Our stay was quite good. The shower was a bit challenging because water was flooding the bathroom after every shower ands we has to use the towels to clean the bathroom.
Friends_and_family Family
10/10
Exceptional
25 Jun 2024
Abdullah
فتدق نظيف وجميل انصح فيه
Friends_and_family Friends
10/10
Exceptional
08 Jun 2024
John
Oh, we loved it, we didn't expect to find the room layout and cleanliness similar to what we have here in USA. The room service, reception, security team and all were wonderful. We also had a chance to speak to the manager, good guy, quality focused. We did let him know about the water that splashes outside the bath tub during a shower, he said they will handle... In all, 5 stars.
Leisure Family_with_children
10/10
Exceptional
07 May 2024
Regina
Executive and safe
Business_and_leisure Self
8/10
Excellent
11 Apr 2024
Angela

Lovely and clean hotel

Beautiful hotel. Great location. Delicious food.
Unfortunately breakfast is not included which is surprising as most hotels in Uganda include breakfast (and I have stayed in many!).
I had a minor problem which the staff dealt with so well and efficiently.
I would say it’s quite expensive compared to other quality hotels of this standard.
But I definitely loved it!
Business
8/10
Excellent
01 Apr 2024
JAYDEV
My room was not ready when i checked in and it took them long to make it ready and i had rung them to let them know that i will be late to check in at around 1 am and the room got ready at 2 am in the morning so i did not sleep much that day
Business Partner
8/10
Excellent
05 Mar 2024
Paul
Good service
10/10
Exceptional
20 Feb 2024
Nancy
This property is modern and clean. Excellent variety of breakfast menu. Restaurant and House keeping staff are very polite and provide excepcional service. We enjoyed the 7 days we stayed at this property.
Leisure Family
8/10
Excellent
28 Nov 2023
Amanuel
Over all the place is good. Can’t trust the room service stole my perfume which is a gift from my GF
8/10
Excellent
13 Sep 2023
Verified traveler

Nice place in a good location

Very convenient location next to the Acacia Mall but considering it is a new hotel, the quality of the interior fittings is not up to scratch. In particular, the decorating in the bathroom is poor. However, air conditioning works well, rooms are sound-proofed and good range of channels on the TV. Restaurant is a little pricey for Kampala
Business
6/10
Pleasant
04 Sep 2023
Gebremedhin Milen
A good experience overall.
Leisure Family_with_children
8/10
Excellent
28 Aug 2023
Vishal Suresh
Overall good experience
6/10
Pleasant
04 Aug 2023
Purity

This is not a real Hilton

Hilton is a brand name and as such we expected the services rendered would be at a high level but sadly this particular Hilton Inn did not perform as well as expected.

1. When we walked in the corridors, the air smelled damp. This was very concerning for us since we did not want to be inhaling mold.

2. I was shocked to find in the closet a price list of laundry. They literally charge you to wash 1 pair of socks, charge you for 1 shirt etc. Every piece of cloth is charged separately. This was very shocking. I have never see a Hilton in the US act like this so you can understand my shock when I was reading through the price list of the Hilton in Uganda.

3. I asked the hotel if they had a printer, they said yes. I went to the lobby and printed some pages. When I got up to leave, the front desk asks me which room number I am in. I ask why and he says we charge separately for printing and to make it worse, they charge per page. I was furious. Again, Hiltons in the US do not charge for printing. You have already paid for your room and printing is all inclusive. It makes no sense that you have paid '$900 for your room and then they still charge you for the room.

-Please do not use a name brand like Hilton and then go about introducing ridiculous fees that are not being charged on the other Hiltons. If you cannot conform to the Hilton standards, then please change the name of your hotel to something else.

4. The continental breakfast was good.
Friends_and_family Family
10/10
Exceptional
29 May 2023
NICOLE
I was checked in by Stuart, and he was very pleasant. Also, Mark the Security Officer was extremely friendly despite being 2 am in the morning as I checked in. All staff was pleasant and helpful.
My only complaint was the small business center could have used a few pens, and other office supplies. But that was a small inconvenience. Excellent stay.
Leisure
8/10
Excellent
25 May 2023
Michael
friendly people
8/10
Excellent
10 May 2023
Warren
Property is very good value for money. Some minor issues with remote batteries and slow draining showers, however these were addressed quickly and efficiently
Business Self
10/10
Exceptional
19 Feb 2023
Russell

Great Hotel

Great hotel, very clean and safe, very much up to international standards. Mall is nearby and easy to walk to so the location was great, would definitely stay here again.
Business
10/10
Exceptional
05 Feb 2023
Jonathan
A great stay with amazing staff. Room was a little smaller than I would have preferred but it certainly was clean and modern and comfortable. Great shower, comfy bed, good AC.
Business Self

Location & surroundings

Hilton Garden Inn Kampala
plot 72 kira road, Kampala, Uganda

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Hilton Garden Inn Kampala

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