Name: Towneplace Suites By Marriott Dubuque Downtown
Address: 1151 Washington Street, Dubuque, 52001, US

2/10

Poor

02 Aug 2026

Andrew

Poor management

10/10

Exceptional

28 Jul 2026

Richard Amster

Quiet

4/10

Poor

15 Jul 2026

Tammi

We didn't stay at this hotel because they contacted us to let us know that our room was not available and that they had gotten us a reservation at a different hotel and paid them with our payment

Partner

8/10

Excellent

03 Jul 2026

Mallory

I've stayed here a handful of times now when I come into town for business. It used to be really clean and very nice, but over the past few years its gone downhill a little bit. Its still pretty clean, but needs to be updated and is not as nice as it used to be overall.

Self

8/10

Excellent

21 Jun 2026

Dennis

Check in time online was 3 then they moved to 4pm. Noise was high from trains and guuedt after midnite

Partner

10/10

Exceptional

07 Jun 2026

Catherine Ann

Friendly helpful staff. Very gracious in helping my elderly mother.

Family

8/10

Excellent

05 Jun 2026

Toni

Update from prior post:
After having spoke to the Assistant Manager regarding the issue with our reservations via a third party(booked double studio; but placed in a single bed studio), she listened to my concerns and was very accommodating.
Overall, staff was nice, facility was clean, breakfast was good.

Family

10/10

Exceptional

03 Jun 2026

Savannah

One of the best stays I’ve had for an affordable price. Room was very clean, staff was super friendly, and amenities were great! Pool hours were awesome for a late night swim.

Family_with_children

8/10

Excellent

22 May 2026

Kristin

The cooktop in my room had burnt food on each burner, that would not come off. The fry pan was warped and did not sit on the burner correctly. Each pan had food crust from not being cleaned properly. The shower had black mold.

Partner

10/10

Exceptional

11 May 2026

thomas

Comfortable rooms great breakfast and easy to get to

Family

6/10

Pleasant

26 Apr 2026

Stephanie

The room was good just had a lot of wear like lots of scuffs on the walls and the biggest thing is the AC didn’t work it would turn on then after a few minutes turn off it was so hot in the room I hardly slept 😢

Partner

10/10

Exceptional

25 Apr 2026

Tammy

All aspects from check in to out were Great!

Partner

10/10

Exceptional

21 Apr 2026

Leonel

I had a pleasant stay at this property and would recommend it to other travelers looking for comfort and convenience. The room was clean and well-maintained, which made it easy to relax after a long day. Housekeeping did a great job keeping everything tidy and stocked.

The staff were friendly and helpful throughout my stay. From check-in to check-out, they were professional and always willing to answer questions or assist with anything I needed.

Breakfast was a nice bonus, offering a decent variety to start the day. While it wasn’t overly elaborate, it was fresh and convenient, especially for travelers on a tight schedule.

One feature I appreciated was the kitchen setup, which made it easy to prepare simple meals and save money on dining out. This is especially useful for longer stays.

Overall, this property provides good value with clean accommodations, helpful staff, and practical amenities. I would definitely consider staying here again.

Family_with_children

10/10

Exceptional

14 Apr 2026

Willam

Great

Self

10/10

Exceptional

02 Apr 2026

Jill

Room had everything you could possibly want. Free breakfast was nice too!

Friends_and_family Friends

8/10

Excellent

25 Mar 2026

Christina

Spacious, but not quiet. You can hear trains and people talking in hallways. There is a reason they leave earplugs on the bedside table.
Beds comfortable. Unable to turn the air to less than 68 degrees. Nice breakfast

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Virgil

Great suites, had everything I needed.

Self

8/10

Excellent

19 Mar 2026

Matthew

Good location and friendly staff.

Business

10/10

Exceptional

12 Mar 2026

Melissa

Clean and great breakfast

8/10

Excellent

09 Mar 2026

Laura

Room had a weird muggy smell, but overall clean

10/10

Exceptional

07 Mar 2026

James

Clean

8/10

Excellent

16 Feb 2026

Courtney

It was a clean room. The staff is very nice and the pool was very warm. It was great. The food was pretty good too.

Leisure Self

10/10

Exceptional

15 Feb 2026

Jason

So much was above what we are used to from the breakfast buffet to the air circulation in our room. We stay in hotels frequently and this was by far the best one..I love the fire pit outside and the option to grill our own food. Loved it so much.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

ERIC

Wonderful room and facility. What more could you want?

Leisure Family

10/10

Exceptional

04 Jan 2026

Keith

Room was clean, bed was comfortable, no issues.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Connie

Parking was convenient. Rooms are clean.

Leisure Family

10/10

Exceptional

15 Dec 2025

John

Absolutely

Leisure Partner

10/10

Exceptional

07 Dec 2025

Jon

Very friendly, helpful staff.

Partner

10/10

Exceptional

30 Nov 2025

Kathy

My son and daughter-in-law and 1-year-old grandchild stayed at your hotel. They said it was spacious, had the requested crib, and had everything they needed.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Jill

Amazing customer service, so clean and great breakfast.

Friends_and_family Family

8/10

Excellent

14 Nov 2025

David

Staff was courteous. Some dishes in room were dirty. Breakfast food was fair to poor.

Partner

10/10

Exceptional

11 Nov 2025

Gretchen

Staff was super friendly. Great location. Accommodating.

10/10

Exceptional

11 Nov 2025

Gretchen

Loved the room. Kichenette was stocked well. Perfect location. Decent beds. Nice bathroom and closet. Plenty of room to spread out

8/10

Excellent

09 Nov 2025

Adrianna

Friendly front desk staff. Rooms are noisy with the street and trains

10/10

Exceptional

09 Nov 2025

Diane

Rooms were up to date and clean The staff was good and so was the breakfast.

Leisure Family_with_children

2/10

Poor

08 Nov 2025

Jeremiah

They gave me a tiny room..my wife had to crawl iver the bed to get to her side

10/10

Exceptional

03 Nov 2025

Federico

Friendly staff, very clean room and nice location

10/10

Exceptional

30 Oct 2025

Curtis

Very clean, great breakfast, friendly staff

8/10

Excellent

10 Oct 2025

Daral

Loved the full sized refrigerator. As far as the \"kitchen \" there is a small 2 burner stove top, no oven. It was adequate for heating our turkey bacon. The toaster will need replacing sooner rather than later, but did crisp up our gluten-free waffles. Microwave worked. The wall sockets did not work well and even blew a whole side of the wall when i tried to use my blow dryer. We had to use our water pic by the kitchen sink. Comfortable bed. Safe parking lot. The front desk staff were nice and got the electric fixed fairly promptly. The cabinets and closet was designed for tall people. I'm barely 5' tall, so my husband had to reach for me or i used my own step stool. Nice shower, but room really steamed up and made everything damp. Better ventilation would have been great. All that being said, we'd stay there again. Just more prepared.

Business

10/10

Exceptional

01 Oct 2025

Roderick

Staff very nice. Suite was awesome. Corridor carpets needed to be vacuumed.

Leisure Family

10/10

Exceptional

23 Sep 2025

Jennifer

The gentleman at the front desk was helpful, friendly, and professional. The room was clean and comfortable. We would definitely stay again. Thank you!

Leisure Family

4/10

Poor

22 Sep 2025

Aimee

Expedia had overbooked this hotel. Got transferred to another hotel that was in a completely different area. Was bummed.

2/10

Poor

15 Sep 2025

David

Dog barking at 1:00 am. Air conditioner fan rattled all night. Terrible!!

Partner

10/10

Exceptional

13 Sep 2025

robert

Beautiful place, great area to eat and relax, clean room, helpful staff

Partner

2/10

Poor

01 Sep 2025

Verified traveler

Checked out early - poor quality stay

We had a really poor stay. The bedroom door had a design flaw where it automatically locked every time it closed, trapping us out for over an hour the first time - hotel staff tried to open with paperclips instead of keys. A motion-activated wardrobe light wouldn't turn off, shining bright light into the bedroom all night making it impossible for my daughter to sleep. The TV didn't work either - really helpful when traveling with toddlers. Despite reporting all issues on night one, absolutely no repairs were made by day two. The overnight training manager was really nice and visited twice but couldn't fix anything. The manager on site didn’t come. We paid nearly $700 and ended up checking out early on our second night because the stay was so miserable - we wasted hours of precious family time dealing with these preventable problems instead of enjoying our vacation.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Mark

Room was large and very clean. Bed was very comfy. Continental breakfast was great. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Anna

Wonderful staff, clean room, nice property. Will definitely be staying there again while in Dubuque!

Leisure Partner

10/10

Exceptional

21 Aug 2025

Connie E.

In July 2025, we drove from Kansas to Wisconsin to celebrate our anniversary with friends. We stopped in Dubuque at the end of our first day of traveling. The TownePlace Suites hotel there was super cozy and comfortable. The staff was really nice and helpful, especially Alyssa the manager and Terry at the front desk.

We arrived early and called to see if we could check in early. Alyssa had a room ready and let us check in ahead of time. She even helped me with something personal, going way above what we expected. We also got a room on the first floor, which was great.

Our room was very clean and comfy. The bed was firm but had a soft pillow-top, so it was perfect for sleeping. The kitchen was nicely stocked, with a big fridge. The Wi-Fi worked well. The TV was a little tricky at first, but we figured it out in the end.

Before leaving, we had an awesome breakfast! They had fresh waffles, and there were lots of other options like eggs and bacon. It wasn’t just a boring, cheap breakfast—there was plenty to eat so we weren’t hungry later.

Checking out was quick and easy. We definitely recommend TownePlace Suites Dubuque Downtown!

10/10

Exceptional

17 Aug 2025

Kevin

Great Customer Service!

Terry was the front desk person during our trip and was very friendly and helpful!

Partner

8/10

Excellent

16 Aug 2025

stephen

Soap had holes and fell apart

10/10

Exceptional

12 Aug 2025

Rhea

Had a good stay.

Leisure Family

8/10

Excellent

29 Jul 2025

Jing

Overall it is a good hotel

10/10

Exceptional

21 Jul 2025

Samantha

Friendly staff and bars & restaurants in area.

We had a good stay at this location and we went around the area and went to places. Restaurants and bars and a McDonald's is in walking distance. Pool is a salt water pool and clean. Breakfast was good for being free with the usual stuff like scrambled eggs and sausage or bacon, oatmeal, fruit, cereals etc. Would stay here again no problems at all.

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Kylene

Perfect spot!

Terry went above and behind for us! Customer service was exceptional!! Rooms were clean and spacious, great location, walking distance to restaurants!

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Charline

Rooms were nice, updated and comfortable. The food amenities and variety were great. Our family enjoyed our rooms. ADA rooms were well equipped for seniors.

Leisure Family

6/10

Pleasant

23 Jun 2025

Anne

Hotel was just ok. For the cost I expected more. Breakfast was mediocre at best. Had to ask for clean towels. I will not stay here again.

Partner

8/10

Excellent

20 Jun 2025

Cathy

Had a good stay. Accommodated us as we requested a first floor room because of a wheelchair.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2025

Shannon

Beautiful hotel, friendly staff, great location. This hotel was very clean, comfortable, and just what we needed in the Dubuque area. Highly recommend!

Friends_and_family Friends

10/10

Exceptional

27 May 2025

Laci

It's a lovely, well-kept hotel near many downtown

It's a lovely, well-kept hotel near many downtown attractions. The staff was friendly and helpful. Breakfast was delish! Also, the parking lot has a beautiful view!

Friends_and_family Family

2/10

Poor

04 May 2025

James

When I Got there the staff told me that they didn't have the room I reserved because they gave it away to a Marriott member. So my daughter had to sleep on sofa. Never even gave me a discount or anything. I will never stay there again or probably any Marriott. Paid a good amount for the room that I didn't get.

Business_and_leisure Family

10/10

Exceptional

02 May 2025

Katherine

Clean, spacious, great check-in. Highly recommend!

Leisure Partner

6/10

Pleasant

30 Mar 2025

Mikala

We really enjoyed the location of this hotel and that was our main reason for booking at this location. We did find that the rooms were much smaller than anticipated, the trains at night are very loud and woke us up several times, and we found the bed and pillows to be pretty uncomfortable. None of these were a deal breaker, just a disappointment.

Leisure Partner

10/10

Exceptional

16 Mar 2025

Michael

Good

10/10

Exceptional

16 Mar 2025

Michael

Friendly and comfortable

Leisure Family

10/10

Exceptional

08 Mar 2025

Lisa

Very nice place

10/10

Exceptional

01 Mar 2025

Renaldo

Good

Business_and_leisure Self

6/10

Pleasant

19 Jan 2025

Beth

The hotel itself was nice. However, I had booked a king suite. Which was 1 king bed/ 1 bedroom and 1 double fold out sofa. I got put in a queen room. Stayed 2 nights. They had a good breakfast. Pool was relaxing and warm!!! Bad spot to stay if you want to be walking distance from anything, unfortunately.

Leisure Family_with_children

8/10

Excellent

10 Jan 2025

Abby

The room had a kitchen it was possible to buy groceries and cook something if you wanted to

Leisure Self

10/10

Exceptional

31 Dec 2024

Matthew

It was very quiet, but you still got to be around everything. Enjoyed the outdoor fire place, the breakfast spread was amazing. The staff also was very kind

Leisure Family_with_children

10/10

Exceptional

23 Dec 2024

Larry

Very nice property

Business_and_leisure Partner

4/10

Poor

02 Dec 2024

sandy

Disgusting breakfast area. The front desk staff was wonderful, but the breakfast staff was worthless.

6/10

Pleasant

02 Dec 2024

sandy

The front desk staff was wonderful, but the gal taking care of the breakfast area was worthless. It was so disgusting in the area. Food all over, she was never cleaning or wiping up or even refilling the food or coffee. It was definitely not up to Marriot standards

Leisure Family

6/10

Pleasant

01 Dec 2024

Joseph

Could not check in til almost 5pm . We waited in the lobby for 40 minutes while our room was cleaned. Front desk clerk said they were understaffed. That unfortunately is not the customers problem. Then when we checked in an hour later nothing was offered for the inconvenience. Room was not vacuumed, toenail clippings were on the carpet and there were no garbage bags in the cans. Also the heat had to be turned up to almost 76 to be warm and then went back down to 67 when we left each day to go out so it was freezing when we came back. The room itself was very nice but I would not come back if the service did not improve. We like the suite with the full kitchen so we can eat in if we choose. Sorry to be negative but I hope it helps improve so we could stay again.
Thank you

Leisure Partner

10/10

Exceptional

10 Nov 2024

Barb

Person at the desk was very knowlegble, nice with checking us in. Questions were answered with a smile.

Room cleaning person was very helpful with a smile.

Leisure Family_with_children

10/10

Exceptional

13 Oct 2024

Paul

Nice hotel with brewery next door

10/10

Exceptional

12 Oct 2024

Jonathan

Very nice, like new condition. Will stay again!

Leisure Family

4/10

Poor

30 Sep 2024

Dan

Did not get the room we reserved, we're not told of any changes to our reservation until after we were there in the wrong room and then where told that we got downgraded due to some one else that stayed there more often w egg l wanted our room. If i wanted to pay that much for a rebuke hotel room i would have got a room at different hotel

Leisure Family

10/10

Exceptional

03 Sep 2024

kwebbelkop

Very modern and updated. The shower was my favorite amenity. Clean. Friendly staff. Couldnt ask for a better stay.

Leisure Pet

10/10

Exceptional

02 Sep 2024

Sandra

Loved the apartment style room, fridge and even a hot plate! Clean room!

Leisure Family

10/10

Exceptional

23 Aug 2024

Mary Sue

Loved the area of our stay!

6/10

Pleasant

10 Aug 2024

Pamela

It’s an OK hotel but overpriced

From the outside this looks like an assisted living facility. At a minimum, it needs better signage to identify the hotel.

I asked for an extra pillow at check in but the clerk said they likely did not have any it she would have someone check but I never heard back from her or anyone else. The room was ok - very small but functional. For the price it was not worth it.

Partner

8/10

Excellent

10 Aug 2024

Kristen

Dubuque Concert

No early checkin due to staffing. Great brewery next to hotel to while away the time.

Partner

4/10

Poor

28 Jul 2024

Patricia

Rooms not reserved.

I reserved four rooms through hotels.com. When I called the hotel to confirm the reservation of the four rooms (And gave them the confirmation number), they inform me that they only had one room reserved for me and not four. They said they see issues with intermediary booking companies not reserving rooms appropriately. I will never use hotels.com again. Luckily, I was able to get a couple of rooms by calling the front desk.

Partner

8/10

Excellent

27 Jul 2024

Janel

We love TownePlace Suites!

Room and hotel was clean and comfortable. Beds were very good. The breakfast was not as good as other TownePlace hotels we've stayed, but the lady servicing the area was helpful and pleasant. Outside seating area with fireplace was delightful. There's a nice brew pub across the street with good menu. We would stay here again if the need arises.

Friends_and_family Family

8/10

Excellent

18 Jul 2024

Tara

Very nice spacious rooms. Friendly staff at check in and mostly clean. Our bathroom could have used a better cleaning but was ok. Area around the hotel not the best but overall a good place to stay.

Leisure Family

8/10

Excellent

07 Jul 2024

Behnam

Excellent Hotel with Poor Housekeeping

Pros:

Spacious Suite, separate bedroom, nice breakfast with varieties, friendly and helpful staff at the front desk.

Cons:

We were told housekeeping is every other day. We were there 5 nights and requested housekeeping as we didn’t have any clean towels anymore. They informed us they will “Refresh “ the room next day as we were out. Well, I guess we learned the meaning of refresh. They had come and brought new towels and took the garbage (5 min job) . But they still left the dirty towels on the floor, didn’t vacuum and didn’t touch or clean anything else.

There was 1-2 dogs barking until 10 pm even after we informed the front desk. Perhaps, they can refuse to have pets or place them in a separate pet wing. I tried to stop by at front desk as I was leaving to hand them the keys and give them an opportunity to explain the meaning of “refresh” the room and housekeeping every other day! We never had a housekeeping for our entire stay! But there wasn’t anyone at the front desk for 5-10 min. Finally, someone from cafeteria came and we handed her the keys to make sure they are not lost.

Partner

10/10

Exceptional

27 May 2024

Amy

Great value! Received a warm welcome upon arrival. Spacious, clean room & I appreciated the full kitchen. Extremely quiet - got a fantastic night of sleep after a long travel day. Lots of variety (& healthy ones, too) at the free continental breakfast. Will definitely stay here again!

Leisure Self

8/10

Excellent

17 May 2024

Stefani

Food and breweries close by!!

Leisure Partner

10/10

Exceptional

08 May 2024

Karen

Great property in fun location.

Leisure Partner

10/10

Exceptional

16 Apr 2024

Tami

I love the room!! It has a dishwasher (Who ever has a dishwasher in hotels), a stove top, way larger refrigerator then is in a normal hotel room. The room has a desk that is very handy. There is a very nice pool. Check in was fast and easy. More than I expected

Leisure Friends

8/10

Excellent

14 Apr 2024

Trey

Super nice spot. Our shower wasn’t draining properly so it was like basically taking a bath. There was also leftover trash from the person before us.

10/10

Exceptional

24 Mar 2024

Barbara

No

Leisure Pet

10/10

Exceptional

19 Mar 2024

Geoffrey

Great to have the bigger fridge and the little kitchenette!

4/10

Poor

02 Feb 2024

Cher

Lady at front desk was very rude to me and made
me feel dumb!!!!

Friends_and_family Friends

10/10

Exceptional

10 Dec 2023

David

Not too many close restaurant options but the one restaurant Brazen was pretty good.

6/10

Pleasant

23 Nov 2023

Jody

The hotel was new and staff where nice. The layouts of the rooms were just odd. Theres a narrow entrance with your kitchen then a very compact sleepong area. A TV sticks out on the wall on your way to the bathroom so if you are not pauing attention, you will walk right into it.

Leisure Family

10/10

Exceptional

19 Nov 2023

Jayne

Convenient to downtown and restaurants.

Leisure Partner

8/10

Excellent

02 Nov 2023

DJ

its okay

Leisure Family

10/10

Exceptional

29 Oct 2023

laVonne

We really enjoyed our stay at Townplace suites. The breakfasts were very good and convenient. The hotel rates were very reasonable. The staff was all very nice and helpful. Our room was very nice and comfortable. Great location to all our activities. This is an excellent overall hotel.

Leisure Family

10/10

Exceptional

16 Oct 2023

Katie

Wish it had a hot tub. Fire pit was nice. Pool hours were great. Walking distance to a few dining options which was nice

Leisure Pet