Atlanta At New Delhi Train Station

2/10

Poor

30 Jun 2026

ANIL

Poor

6/10

Pleasant

21 Mar 2026

Harpreet

Decent customer service but room had a foul smell, no window and no hot water. Wasn’t very clean and also there were cockroaches and some other bugs present. TV remote had no batteries and the fridge provided in room was moldy everywhere. I would not risk going there, thanks.

Self

2/10

Poor

13 Oct 2025

Tanu

It was the worst experience I’ve ever had with a hotel. They didn’t even provide a basic water bottle in the room. Despite multiple requests,it took them over five hours just to give us a towel. The person at the reception was extremely rude and lacked basic manners—absolutely unfit for the hospitality industry. We were shifted to three different rooms,none of which matched the photos shown online on Expedia.We were also made to wait for more than an hour during check-in.When we decided to leave, the staff hurriedly asked for our IDs just to ensure they wouldn’t lose a customer.They even demanded full payment of ₹7200 upfront.I contacted Expedia for help but they were equally unhelpful.After all the trouble,we were forced to leave the property.The hotel had the audacity to charge ₹40 for a water bottle filled with unfiltered water. The bedsheets were filthy, the ceiling was peeling,the room-toilet were stinking,and there were spiders everywhere. I have already informed Expedia to remove this hotel’s listing from their website.Expedia will end up compensating customers who unfortunately stay here, as I am pursuing legal action for the ₹7000 I lost and the five hours of stress I endured dealing with both the hotel and Expedia.This experience completely ruined our vacation and forced us to spend additional money to book another property.I’m escalating this matter directly to the CEO of Expedia and pursue it legally until I get a full refund.Curse u.that was my hard earned money.

Business_and_leisure Partner

4/10

Poor

18 Feb 2025

Veerendra

I wouldn't not come back. They don't have my booking details on their system and had to go through lot of things to checkin.

Leisure Family

2/10

Poor

18 Oct 2024

srikanth

We where not provided with the booking even though he had booking

Business Friends

2/10

Poor

17 Oct 2024

Jaskirat

I booked a 2 bedroom room and they asked me to stay in single bedroom until a second guest arrives during my stay. In my country, if I pay for something, I expect to get what I paid for. Not the case in Paharganj apparently. The day staff argued I didn't book 2 bedroom until I showed them the pictures on Expedia. Apparently they don't even know their own rooms. Cleanliness was not there, and one shower was broken, one sink was broken, one AC unit broken. They are the first hotel to charge me for water bottle, ever. The wifi was incredibly weak in the room. The list goes on.

2/10

Poor

04 Apr 2024

Ehteshamul

This hotel was extremely filthy. There were stains all over the floor and walls. The bathroom was so dirty, with the sink, toilet, and floors almost black in color. Service was zero! They brought one dirty towel for me and my husband to share. When we asked for a second towel - we were told it be delivered right away. The second towel never did get delivered. The light in the elevator did not work. When we complained the staff told us they were waiting on an electrician. It seems bizarre to us, in a country with over one billion population, you cannot find an electrician! There were always at least four men just sitting around in the lobby area but apparently no one had time to clean the hotel rooms or lobby. I would strongly recommend not staying at this hotel!! It is very difficult to just find a new hotel in India due to transportation issues, so we continued our stay at this hotel but would never, never return or recommend!

Leisure Family

4/10

Poor

26 Mar 2024

Jane

This hotel is located in a very busy area in Paharganj, so be prepared for noise and honking. I knew what I was getting into when booking this hotel so the noise didn't bother me and I put in earplugs every night and slept soundly. I enjoyed having so many shops and food options within meters of the hotel.



That being said, this was the worst hotel experience I've had in my life, and I've traveled to over 20 countries and 30 states in the US. The moment I checked in, the front desk worker called his English speaking colleague. The English speaker invited me to go sari shopping. I had thought about getting a sari for Taj Mahal so I agreed. He brought me to a location where they sell saris for $500. This is a scam, you can find plenty of saris at markets for $10. After the sari shopping experience, he said he'd bring me to a rooftop for drinks. Of course I thought this meant a rooftop bar or restaurant. No, instead he brings me to an unoccupied rooftop of a nearby hotel (he must have known the owner or a worker there). The rooftop was completely dark with no one there and clearly not a bar or restaurant. I was extremely uncomfortable, and I'm just thankful I never got raped in India.



Horrible experience, I do not recommend this hotel for anyone. They will try to scam you and also bring you to shady places. Please be careful and select a different hotel to stay at.

Leisure Self

2/10

Poor

17 Feb 2024

Duane

This is the worst hotel I’ve ever check in to. Don’t even think about staying here. I didn’t even stay 30 minutes packed up and left immediately if you are in India stay at Welcomhome
Hotel is filthy dirty sheets dirty bathroom dirty floor dirty dust everywhere nothing is nice about this place THE WORST!!! I ask for a refund they refused but it’s ok they need the money to fix the rat trap up!!!

Leisure Family

10/10

Exceptional

23 Jan 2024

Ashish

Overall a good stay. Comfortable, feel at home. The staff is good. Breakfast is good. Reasonable. It's an ideal location for me at-least

Business_and_leisure Family_with_children

8/10

Excellent

18 Jan 2024

Qadri

Stay was good and staff was very co-operative

Business_and_leisure Family_with_children

10/10

Exceptional

12 Jan 2024

Qadri

Clean and best hotel
With best service

Leisure Partner

10/10

Exceptional

12 Jan 2024

Bhaskar

Best service all time

Leisure Family

10/10

Exceptional

11 Jan 2024

Qadri

The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and went out of their way to ensure that we were comfortable.

Business Family_with_children

8/10

Excellent

11 Jan 2024

Bhaskar

Felt very homely with the staff and the management.

Business Family_with_children

8/10

Excellent

02 Dec 2023

Mohit

This hotel is very conveniently located at paharganj walking distance from New delhi railway station. Hotel ambience is good with good restaurants nearby. They also have a kitchen that provide food on your request. Rooms are clean, cozy, bathrooms well maintained. Staffs are good especially Praveen is extremely well behaved and helpful. They provided me 2hour early check in which was of great help. Overall a nice stay. will surely come back in future.

Business_and_leisure Family_with_children

6/10

Pleasant

30 Nov 2023

Alex

Staff reception was great

Business_and_leisure

6/10

Pleasant

18 Nov 2023

Robin

The pictures are a bit misleading. You expect a different experience when staying in a poorer neighborhood in Delhi, but I'll say ... the lobby was dim. The room was dirty and it did not seem as thought the blankets folded in a closet they gestured at when they let us in had been washed. One of them had lipstick stains on it. The sink in the bathroom leaked from above if we turned the tap on full blast below. The AC unit was controlled remotely from downstairs. The window just didn't really close all the way, and the elevator didn't seem to have a safety stop mechanism on the door. The room was adequate if you aren't too precious about the cleanliness, but if you're expecting anything like an American hotel ... think again.

Family_with_children

10/10

Exceptional

14 Nov 2023

Stay

Veey good hotel

2/10

Poor

08 Nov 2023

Arpit

They gave us single bed room when we booked family suite with them. When we called it out they had the audacity to tell us talk Expedia as we will do what we want. The room was utter disgusting, no cleanliness, no towel provided, a/c wasn’t working, Cherry on the top - rude hotel staff and owner

Business_and_leisure Family_with_children

2/10

Poor

31 Oct 2023

Verified traveler

I wasn't expecting much but this really was shocking. Horrible smells. Staff were friendly and did try.

Partner

2/10

Poor

28 Oct 2023

Sri

Dirty sheets, unclean room, and too small bathroom.. room given to me was in 3rd floor but there is no life.. not worth for the money..

Leisure Family

10/10

Exceptional

20 Oct 2023

Bhaskar

Nice Stay

Business_and_leisure

2/10

Poor

10 Aug 2023

Tarun

I was disappointed with my recent stay at the hotel, as the reality did not meet the expectations set by the online pictures. The entrance to the hotel is located in a dimly lit alley that felt unsafe, and we were met by several stray dogs upon arrival.

Unfortunately, the hotel lacks an elevator, which may be inconvenient for some guests. The overall appearance of the place seemed unclean and in need of repairs, with visible signs of wear and tear throughout the property.

Our room was not up to standard, with stained and torn bed linens, a ripped couch, and a bathroom that needed a deep cleaning. We also experienced issues with the amenities, such as a lack of hot water and an air conditioner without a remote.

Due to concerns about safety, we felt compelled to secure our room door with a coffee table. Overall, I would advise potential guests to consider these issues when booking, as our experience was far from satisfactory.

Leisure Family_with_children

2/10

Poor

03 Aug 2023

Vikas

I booked the family suite but when we arrived we were told that family room is not available. Though he gave us two rooms which have non standard quality of mattress. Have to agree as we were tired and didn’t have any energy to hunt for another hotel. Also have to ask for soap, towels and other basic hotel accessories. Next time please give us the room we booked.

Leisure Family

6/10

Pleasant

17 Jun 2023

Gregg

Expedia has this hotel mixed-up with another hotel (Jyonti Mahal) around 1 km away. This means that you might book one but actually have a reservation at the other. In our case we booked Jyonti twice, enjoyed a nice stay but when we returned the second time, they didn't have our reservation. After two hours on the phone with Expedia, we worked out that our booking was at the Atlanta. Expedia really dropped the ball on this one and did very little to help us out.

4/10

Poor

13 Jun 2023

Robert

Disappointing / horrible

That saying “you get what you pay for” is the perfect way to describe this hotel. I was very disappointed from the second I checked into my room. Felt more like a box, no windows, the room smelt terribly, the bathroom still had hair on the walls. There was no hair dryer and when one was provided i was told I needed to wait cause someone else was using it? How don’t they have enough for the entire property. When it was given to me, it was more like a toy than an actual hair dryer. There was no power to it. The AC unit, you cannot turn ON yourself you need to have the staff do it for you from downstairs. The phone in my room did not work either, so every issue I constantly had to go downstairs and speak to someone. From the the first night to my last I was constantly having people trying to come into my room and when I addressed the issue I was told from the staff that “the kids are only 14 years old” un acceptable and when I asked to change rooms I was told no. I was told by a few locals that the area of the hotel is not safe and why i booked here as a “tourist”. By the end of my stay I was so disturbed and inconvenienced that I decided to leave and book for another hotel! So, save your time and money and book elsewhere. I do not recommend this hotel.

Self

10/10

Exceptional

14 May 2023

Bhawna

The property was good and manager was also good.

8/10

Excellent

14 May 2023

Md

Hotel was quite impressive built in rajasthani styles, ambience was very nice and food was ok.
But service slightly need to improve

Business_and_leisure Family_with_children

6/10

Pleasant

09 May 2023

Catharine

Interesting old building but a bit tired. Great location for exploring some of the real Delhi. Take a evening walk in the local markets for some real bargins,

Leisure Partner

8/10

Excellent

08 May 2023

Dev

Nice hotel

Business Family

8/10

Excellent

08 May 2023

Kashish

They picked us from the airport on time and the driver was very polite towards us. The check in process was completely smoothly. The stay was pleasent, rooms were neat and clean and service was top notch

Leisure Family

10/10

Exceptional

08 May 2023

Nishant

Breakfast was good. We requested early check-in and they provided us. The staff is very good. Enjoy our trip to New Delhi. The hotel was very close to the New Delhi railway station and metro station and epecially the hotel architecture was very unique and beautiful built in rajasthani royal style

Leisure Friends

8/10

Excellent

08 May 2023

Hannan

Everything was good with pleasent environment. All the services offered by Staybook was extremely wonderful. The staff was very helpful but service could be imporove.

Business_and_leisure Family_with_children

8/10

Excellent

08 May 2023

Faik

The manager, Rahul helped us with buying train tickets to Agra, he arranged a car with driver for a Delhi tour at a good price. Breakfast was good, and hotel was itself a very unique and India royal old architecture.

Leisure Friends

10/10

Exceptional

08 May 2023

Naveen

The bathroom was very clean and comfortable. the buffet breakfast at the rooftop was also very good and the staff was helpful as well as co operative.

Leisure Self

10/10

Exceptional

07 May 2023

Rshabh

love this property.buduget friendly.10 mint away from New Delhi railway station.

Business Family_with_children

10/10

Exceptional

07 May 2023

Mian

Best property in budget near New Delhi Railway station. Spacious room, and a quite fine terrace. overall stay was good.

Business Family

10/10

Exceptional

07 May 2023

Rehana

This property was really beautiful. My experience was really amazing in this heritage property. Service was a little bit slow. over all stay was good

Business Family

2/10

Poor

05 May 2023

Verified traveler

Not recommend for Family

Our room had fan with no regulator , AC working at its own temperature, service bit mentioned to take blanket if it’s cold or remove it if it’s hot but he cannot fix.
Room phone was not working so you cannot contact reception at ease and walk down every time 3 floors to call someone or get something done. No help with anything that’s ordered from outside getting to your room , had to carry utensils myself 3 floors as they don’t support, balcony was dirty with water leaking continuously. Overall had a pretty bad experience and would not recommend for a family with kids at this price range.

Friends_and_family Family

10/10

Exceptional

15 Apr 2023

Zashim

Room was very specious with furnished with wooden furniture.

Business Self

8/10

Excellent

15 Apr 2023

Huma

Food is so delicious and yummy. The ambiance was so nice. I never had this much delicious food with the lovely staff. Everyone is so humble and kind

Leisure Self

10/10

Exceptional

15 Apr 2023

Ruhani

Hotel was good and they treats the guest very polite way also i like the breakfast

Business Family_with_children

10/10

Exceptional

15 Apr 2023

Kiran

Super quick room service

Manager was polite & cooperative. Overall services provided by the staffs were satisfactory. Quality of the foods provided were excellent

Business

10/10

Exceptional

15 Apr 2023

Kartik

Everything was perfect

We loved the location it was situated in as it was very close to the station. The best part of our stay was the hotel room. It was truly one of the best, I have ever stayed in New Delhi .

Partner

4/10

Poor

11 Apr 2023

Steven

Disappointed

Looking forward to staying in a heritage hotel but acme away thinking heritage maybe indian phrase for run down.
Condition was poor and generally unclean. Bedsheets were full of holes and stained, shower head rusty and toilet seat broken.
Went to breakfast on the 1st morning and was ignored by staff. Cannot recommend.

Partner

8/10

Excellent

09 Apr 2023

Babita

The place is close to the New Delhi Airport, so quiet rooms, beds are super comfy and linen lovely. Great rooms.good staff.

Leisure Self

10/10

Exceptional

09 Apr 2023

Rishabh

Location was very convenient for my transit journey. Room was comfortable and quiet. Food was delicious.

Leisure Family

10/10

Exceptional

09 Apr 2023

Shivam

I stayed in a few hotels in Delhi and for the price, this was the best. A basic room but clean and spacious.

Leisure Self

8/10

Excellent

05 Apr 2023

Sajjad

I had a fantastic time at Hotel Aira Xing! The common area, which had a relaxed and welcoming ambiance, was one of the highlights of my stay at Hotel Aira Xing. The staff members was also incredible and made me feel at ease. if you're looking for an affordable and welcoming hotel then this hotel is super perfect for you.

Leisure Self