Trimrooms Uppal International

2/10

Poor

18 Dec 2023

Verified traveler

Mold

There was a LOT of black mold in the bathroom with no ventilation. Very dirty hotel. No soap in the bathroom.

Self

8/10

Excellent

18 Nov 2023

Connie

Sad the gym and deck weren’t working but grateful for bar bells. Loved having an authentic Indian bath and living with the people. I would rather stay with the people than in an American tourist style area. This was perfect.

Business_and_leisure

6/10

Pleasant

14 Aug 2023

Deepak

Service was slow and both the days tv was not working

2/10

Poor

11 Jul 2023

GANESH

Not worth what we paid

6/10

Pleasant

04 Jul 2023

Verified traveler

Irresponsible Manager

The Hotel is good accordance with value for money, but the manager is totally irresponsible.... I ranged him for Airport Pick-up, I also request him two week before for Airport pick up by email through Hotels.com, and ultimately he send a very small damaged hatchback taxi for four persons (I took a pic) with an addicted driver. The driver took `Gul’ (a type of drug) in front of us while driving & spitting again and again. Bad smell inside..all the seats are teared....no side mirror , no space for sit four persons, four luggage on our knee, it was raining.... its a horrible situation I can’t express. .. although I paid about 40% more than normal fare. (normal fare from airport to hotel is Rs. 700-800, I paid 1200). I think they have no minimum responsibility about customers care.. I used Hotels.com more than 20 time for my overseas hotels, but this is the dishearten me.

Friends_and_family Family

10/10

Exceptional

12 May 2023

Swati

Staff is very supportive,clean and nice rooms.

Leisure Family

2/10

Poor

09 Jan 2023

pushpendra

Area is shady with all kind of crap going on. Filthy facility . I however do want to acknowledge them being flexible to accommodate few timing schedules I had (they allowed me to keep luggage at reception for few hours after check out ) . Having said that I would avoid it it you are with family.

Leisure Self

2/10

Poor

09 Dec 2022

Verified traveler

Don’t book based on online reviews, you will regr!

Bad room with mould, don’t go by online reviews you will regret. Not close to road either.

Friends_and_family Family

10/10

Exceptional

28 Aug 2019

Verified traveler

Excellent service compared to room price. Food is amazing, staffs are very helpful, room has all necessary amenities. Location is great but quite noisy. New Delhi rail station is just 10 minutes walking distance. I lived here for 6 days and this is my second time stay at this hotel. I would love to stay here every time during my visit in Delhi.

4/10

Poor

10 Feb 2019

Hussein

Hard staying for three days

Bad location and very crowded no hot water most of the time WiFi weak must of the time but the front desk staff very nice people I didn’t find most of the amenities.

10/10

Exceptional

21 Jan 2019

Verified traveler

Room was clean, staffs were friendly and helpful, Comfortable stay, nice food and friendly staff and need to fix your Wi-Fi on second floor.

4/10

Poor

20 Dec 2018

HOUZEFA

Dont stay there in Delhi

Location is good but Hotel not.
Supposed to have a Gym and room service but in fact not
Room are dirty and there is no hot water even if staff is nive and kind they are not efficient

4/10

Poor

30 Nov 2018

Verified traveler

Very Misleading

I would not recommend this \"hotel\". The pictures are very misleading- the condition of the room gave the appearance of still under construction. Shower did not work, the television only had one channel, broken furniture, and a very peculiar smell lingered throughout my stay here. The staff were very friendly, but had problem communicating in Englishs ( reason to remove international from the name). MORAL OF THE STORY- if you're on a budget this might be a decent option for you, I would suggest paying a little extra and finding something else.

Friends

8/10

Excellent

22 Nov 2018

Verified traveler

Service is very prompt. Toilets and wash rooms to be taken more care for smooth pleasent use of customers

2/10

Poor

16 Nov 2018

Verified traveler

Don't waste your bucks here

Hotel was extremely run down, it certainly does not look like the images posted, worse than expected. Bedsheet and blanket were smelly, floor was dusty, bathroom was dirty. As for the airport transfer, the driver did not arrive on time and they engaged third party travel agency, using an old van whicb the door can't be open at all.

Friends

6/10

Pleasant

07 Nov 2018

Nick

Hotel was ok, photo's are a little miss leading. Access to some ok restaruants outside the hotel. We were supposed to be picked up from the airport, however this didn't happen which I was unhappy about.

10/10

Exceptional

04 Oct 2018

Verified traveler

Great spa and breakfast both

The Hotel is really nice, very clean and comfortable.

Partner

10/10

Exceptional

03 Oct 2018

Verified traveler

Good

Nothing specific to quote at this moment about my travel and stay at New Delhi

8/10

Excellent

22 Sep 2018

Marlon

Excellent hotel, we reached the hotel at 09:30 AM. My room No. 302 was big and looks very clean and the bathroom was clean. Room’s a/c was very effective.

10/10

Exceptional

15 Sep 2018

Quade

Everything: friendly staffs, comfortable bed, good location, nearby station, clean room, loved the wi-fi.

10/10

Exceptional

12 Sep 2018

Halsey

The hotel is well located, not so far from the New Delhi railway station. The food @ the restaurant is very good; breakfast and dinner both were well presented.

2/10

Poor

15 May 2018

RAJESH

Budget hotel

Average hotel

10/10

Exceptional

26 Apr 2018

Verified traveler

Nice

nice hotel with helpful staff

Partner

6/10

Pleasant

25 Apr 2018

Jason T

Comfortable hotel close to the train station

It's an okay for short term stay but room lacks some amenities such as toilet paper. Good WiFi signal in room. Power points are international. Overall not a bad choice.

4/10

Poor

10 Mar 2018

jarlath

Hotel room definitely looks different then the pictures

4/10

Poor

27 Feb 2018

traveler

Not like the pictures

Weeks or months old rotten food in a drawer. Construction in the next room and next door so hammering right on the wall behind the bed all day long. Bugs in shower. Run down. The pictures on here must be from decades ago cause it’s not like that now. Damp and dark nd musty smell. Non locking window to outside. Water is sometimes hot but it’s always questionable. Out of the 3 places I stayed in Delhi this was the worst. I did like the staff though: they seemed pretty nice for the entire time I was there. Location is in a alley but okay overall if this is where you want to stay in Delhi. Not close to metro though.

10/10

Exceptional

23 Feb 2018

Hunter

A comfort stay

The stay was comfort and amazing. All staffs were very friendly and supportive. We enjoyed our stay here and my wife was really very happy with the service of the staff.

Partner

10/10

Exceptional

17 Feb 2018

Verified traveler

A short stay (Over night)

The breakfast was great for me.

8/10

Excellent

14 Feb 2018

Liliia

Spacious room

We spent over night here this past weekend. The bed is comfortable and the room was nice. Hotel provided us an incredibly delicious breakfast. Everything is just 100% and perfect.

8/10

Excellent

29 Jan 2018

Persson

It’s Ok

Hotel location is good for visiting New delhi. It is easily accessible. Staff was very attentive. Room was clean and spacious. Good value for the money.

10/10

Exceptional

28 Jan 2018

Melina

There service was incredible

Nice staff, good location and an amazing breakfast.

Partner

10/10

Exceptional

23 Jan 2018

Soligo

The location was nice

The location is perfect for those people who wish to stay near by new Delhi railway station. Very easy to find.

Partner

10/10

Exceptional

16 Jan 2018

Garcia

Well located

Hotel is located near to New Delhi railway station. The rooms are comfortable and well furnished. The staff was excellent, helpful and there service above standard. Loved our stay.

Partner

10/10

Exceptional

12 Jan 2018

Conan

Great front staff

Awesome place to stay. It was clean and the staff was helpful. The service was incredible.The room and bathroom were clean and spacious.

Partner

4/10

Poor

29 Dec 2017

Amit

Good location.

In bathroom toilet paper missing, towels dirty and in the bed cover had fungus on it. In bathroom, shower mat had a pin sticking out, it went in my toe. left left as soon as possible.

From the time I checked in, staff was only interested in selling spa services.

2/10

Poor

27 Dec 2017

Verified traveler

Terrible experience and stay away from this hotel

It was terrible experience to stay at this hotel. When we checked into the room, it was so dirty and not at all clean. There were cockroaches in the room and the bed was also very dirty. In morning, no hot water was coming. Upon calling the front desk, they were also not responding properly.

Family

2/10

Poor

26 Nov 2017

Verified traveler

dirty and disgusting

dirty and disgusting room. door frame and some shower equipment were broken. looked at the \"spa\", The gym, for example, is so broken there are no seats on the equipment. there were bugs on the bed.

2/10

Poor

24 Oct 2017

BHAVIK

Horrible

I wana say just in one word thats horrible, they gave us the room in which other people were staying so in the night other people comes and thers big fight, it was big chaos, i have never experienced such before, no towels, no toilet roll, big let down

Family

10/10

Exceptional

21 Oct 2017

Verified traveler

good hotel

The staff was very kind and helpful and the receptionist was very nice. The bath room is clean and new.

8/10

Excellent

29 Jul 2017

Nusrat

Truly great hotel in Delhi

My stay @ Hotel uppal international New Delhi was super awesome. This was my 1st stay. Spacious rooms, great staff, super services overall an excellent hotel to stay in New Delhi….!!!!

Partner

10/10

Exceptional

21 Jul 2017

Aminath

Overnight but sweet stay

The hotel is a beautiful, not far from the New Delhi railway station. My room was beautiful, bed and pillows was also quite comfortable. I love this place.

10/10

Exceptional

18 Jul 2017

Nigel

Amenities & service

Hotel was good, well located. The rooms were very clean, well appointed.

8/10

Excellent

14 Jul 2017

Verified traveler

Nice hotel

Everything about this hotel is beautiful from the check in to the check out.

10/10

Exceptional

10 Jul 2017

Verified traveler

Our room was super comfortable, spacious, and had the coolest shower! Staff were lovely and very helpful. We would recommend booking a day trip to Agra through the reception as it is much more affordable!
We couldn't have picked a better place to stay while in New Delhi!!!

10/10

Exceptional

03 Jul 2017

zahrun

Nice hotel

Hotel was nice including everything (room service, staffs, room, bathroom etc ).

10/10

Exceptional

25 Jun 2017

Ian

Fantastic hotel

We loved stay that we just spent at hotel uppal int.. The staffs are wonderful and so helpful. The room had all the usual amenities. The food in the hotel restaurant is exceptional.

10/10

Exceptional

16 Jun 2017

Verified traveler

Nice room

Great place to stay, good food and excellent service. The room was extremely nice. Staffs were very friendly & accommodating.

Partner

10/10

Exceptional

12 Jun 2017

Aura

A lovely hotel

Hotel and the location of the hotel, both was great. The staffs were incredibly friendly. Amazing room with city view.

Partner

2/10

Poor

31 Oct 2016

Anil

Very poor hotel experience DO NOT BOOK

Very poor service. Night manager on all 4 nights very rude and unhelpful. Room we were given had a broken and leaking sink. Had to force to be moved. No running 24 hour hot water as promised.even new room had curtains which do not open and dirty sheet

Rooms were not cleaned daily, we requested each day and came back to the same room with same sheets and no one even bothered to empty the bins. We had to request new sheets on our 3rd night to be given 2 duvet covers only as that was all they had.

Each day had to request new towels and when I did the manager simply laughed and said they would come to the room. Had to visit him twice each time to ask him again. What a joke.

The breakfast area was dirty and the table cloths looked like they have never been washed. Very unhygienic and the food quality very poor. Fruit was rotten and old. We only attempted twice and on both occasions the same. Very sad as pictures are not as it seems.

There is no spa. There is a man who sits in the basement and offers massages at 1500 rupee for 30 mins. His room is a box and the table he is using is filthy. You really could not even dare have a massage.

The pictures overall are so misleading

Very poor overall and would NOT recommend this hotel. There are others on the same street which look much nicer and cleaner for the same price.

The hotel is also not located on the main road as advertised.It is on a side road and car access is very tricky and congested. (UK resident)

Family

6/10

Pleasant

16 Jan 2016

Verified traveler

Area is not that great

The hotel is ok, the online pictures are misleading. The internet looses connection, hot water runs out, and beds were not clean. I recommend hotels in Karol Bagh area.

4/10

Poor

12 Oct 2015

Sudhir Mishra

Horrible staff behavior

Staff behavior is horrible. They argued with foul language and asked for more money during checkout. Service is very very poor. I wont recommend this hotel to anyone.

6/10

Pleasant

05 Jun 2015

Verified traveler

Uppal International

Good hotel and very helpful staff.

Partner

4/10

Poor

04 Mar 2015

V RAMANA BABU

Just another average hotel.

We stayed there for Two days and One night. Rooms are not clean and specially Bathrooms are not cleaned properly. The safe in the Room is not working. The food was very very average. Approach road is very narrow.Ofcourse by Old Delhi standards its oK.

Family

2/10

Poor

17 Feb 2015

Katherine

DONT STAY HERE

actual hotel room was not too bad, but staff was horrible. yelling and screaming two inches from my face, had to haggle for room. completely unprofessional. even if you pay for \"deluxe\" they will give you a standard room. luckily hotels.com was able to refund, bc we could not stay more than two nights! don't even go downstairs to look for a spa. it's someones sleeping quarters and some dirty machines. yuck.
i very rarely write reviews but i would feel horrible letting someone else stay here without warning.

Family

2/10

Poor

10 Feb 2015

Ajit

Horrible Experience

Horrible Experience... I expect a full refund and compensation

6/10

Pleasant

19 Jan 2015

Assad

Decent

Booked the hotel, since I wanted to explore Delhi. The location is close to the train station, which seemed nice since we also wanted to visit Taj Mahal in Agra. At first glimpse, when arriving at the hotel (at night), it seemed to be in a very shabby area. It is situated in an alley, which is similar to a village road. Anyway, it wasn't that bad when looking at it during day light. The hotel is decent and there are many restaurants and small shops located close by.

Family

10/10

Exceptional

10 Jan 2015

Vineet

Nice hotel, pleasant stay

Since i live in delhi, i called the hotel to check if i could stay at their hotel, to my amusement; they agreed. The hotel is cer neat and clean. The food was good too. The bed was comfortable . Neat and clean. Would recommennd it to all budget travellers. Its an awesome place to stay.

6/10

Pleasant

30 Dec 2014

kathia

Good budget hotel

Is in Old Delhi, crowded streets, because of that is noisy at night. Clean room and spacious shower but hard to manage. Have them explain it to you. Good local breakfast, buffet style so you can have how much you want. They can set you up with a driver and prepare tours for you, we like Vikhram, great guy!. Seems hard to find for the taxis from the airport, make sure you have the phone number of the hotel so the driver can call them to speed the process. There were some dogs barking at night, but with earplugs is fine, we were so tired at night it didn't seem to matter. Delhi is a fun place to be. Clean and well priced hotel. We are a family of 5 and they put us in a family room and it was ok.

Family

2/10

Poor

16 Dec 2014

Vishal

bad hotel

Not a good hotel. My wife lost her watch in the room.Will not stay there again!

Partner

4/10

Poor

08 Dec 2014

Neel

Never staying here again!

We were made to wait for 20 minutes since the rooms were still to be cleant n ready. When we finally got one, the floor was so wet with mopping I almost slipped! The plug point next to bed's headboard wasn't working so only one person could charge their cellphone at a time. The hotel charges for even water in the room while it says complimentary under room offerings. What was complimentary though were couple of used wet towels in the bathroom with floors mucky n fresh with footmarks of cleaning staff.

8/10

Excellent

14 Nov 2014

Muhammad

Good hotal

Good stay however the near area was smelly alot.

4/10

Poor

03 Nov 2014

Suman dinakaran

just not that great as it looks.

Hotel stay was just okie. It was little expensive for the stay i thought.

Dont go on photos as they look good but when i was there despite the nicest room booked the plugs of lamp was damaged. The coffeemaker wasnt there.
In england budget hotels are much better for even less price.
Breakfast options needs to be taken care off. Less items and coffee is from machine.

Family

8/10

Excellent

22 Oct 2014

Chandan

Nice hotel value of money.

Hotel is a bit in side the street but rooms are really nice and modern. Helpful staff, good facilities and value of money. I'll recommend this property to others. Cheersss

2/10

Poor

10 Oct 2014

Rita

An absolute DISASTER

This hotel did NOT give me the room I reserved. I showed them my Hotels.com voucher regarding my reserved room with a coffeemaker and a minibar, and they insisted I take a room with half the lights burned out, TV reception completely OUT, and no hot water. They don't care WHAT you've reserved on this website.
To add to the headaches, the WiFi signal only worked on the ground floor and the help (mostly 20-year-old men) loitered rightoutside the room for long rooms talking and laughing. I did NOT feel safe here and I chained my luggage to the furniture every time I left the room.
There are only two good things I can say about my stay: 1) the A/C worked well, and 2) the doorman was helpful and courteous.
I recommend you NOT stay here. I don't know why they're even listed on Hotels.com if they're going to ignore my reservation details and treat me like a second-class customer.

2/10

Poor

26 Sep 2014

Verified traveler

Pure horror

The worst area to stay, negotiated for an extrs money ( almost another nights rate) for early check in, the towels were so dirty and there were empty beer cans in the drawer. We ended up leaving the hotel in 3 hours instead of three nights

4/10

Poor

16 Sep 2014

Solo Female Traveler

Not great, but ok.

I was a solo female traveler during my stay at Uppal International. I spent a lot of time trying to find a neighborhood and a location where I would feel safe as a single female. Overall, the area is fine. The crowds and the noise should not be perceived as unsafe. I did feel constantly on alert in the hotel though; more so than normal when I travel alone which is about 1-2 times per month. Though I had the do not disturb light on, at one point two men used a key to enter my room. They did leave immediately, but it was unclear to me who they were. There were also loud screaming and doors clamming through the night. The staff was also not very friendly. For the most part they left me alone, but weren't very welcoming or hospitable. Different staff members also quoted me different prices for the same service; sometimes double. Once I pointed out the lower cost quoted from a different staff, they obliged and offered the lower cost. I felt that they looked for opportunities to take advantage of the guests. Finally, the hotel was very hard to find. It sits on a side road off of the main one. The local driver couldn't find it and even stopping to ask people/other business owners in the neighborhood where it was located didn't work.

10/10

Exceptional

18 Aug 2014

sreenu

neat and clean hotel

good neat and clean hotel it was a comfortable stay

Family

4/10

Poor

15 Aug 2014

Kate

Uppal International

I had been volunteering in northern India for three weeks at a school and chose this hotel for a relaxing first night back in Delhi before travelling. Unfortunately it was anything but relaxing. We checked into the hotel at 12pm and were told that our four bed family room was currently unavailable due to some trouble with the previous guests, but our bags would be moved at 6pm that evening. We agreed that wasn't a problem as we would be busy sightseeing all day, but would come back to the hotel for 6pm so we could move our things. We got back after cutting our day short and the room wasn't ready, so we showered in the room we were being held in and went for dinner in the hotel restaurant. At 8:30pm our room still wasn't ready. We had been checked in over 8 hours by this point and I had offered previously they could put another bed in the three bedroomed room if we could have discounted price, which they refused. I was getting increasingly angry, having been awake for over 32 hours and wanting to sleep, but the member of staff found the situation hilarious and was smirking the entire time while doing nothing to help, just insisting I wait five minutes longer. When we finally got to speak to the manager he was of little assistance except finally getting us into our room, over 9 hours after checking in. And then still we had to get some of the bedding changed due to a dirty mark on the duvet cover. The hotel was beautiful but the experience was ruined by the staff and management

6/10

Pleasant

05 Aug 2014

Lak

Good value for budget travelers

Hot water not available.You have to ask for hot water for shower. Toileteries non-existent, little variety of breakfast which is not always replenished if it is once finished. Otherwise food ordered for room service
is good and prices are reasonable. Very noisy at times with intercom phones in the corridors

8/10

Excellent

05 Aug 2014

Pierre

Good hotel

Good hotel for staying few days. The description of the room says that there is Bathrobe, minibar, sleepers...I didn't get any of this. The cleaness of the bathroom is to be checked again as papers was left on the floor, traces of dirt in the sink. also the door of the safe was not working even they tried to tell me it was ok, but didn't used it at the end. The good part are that the hotel is confortable, no noise of the street, breakfast is good, the bed is very confortable, the surroundings are good to go and eat or drink something, the train station/Metro is at 5-10 min walking

6/10

Pleasant

08 Jul 2014

Verified traveler

Good enough to sleep. Outside hotel is not so nice

Good customer service, found 2 days tour in Agra and Delhi for a good price

4/10

Poor

01 Jul 2014

fred

alley way hotel

Yes it is close to train rail. Station. Bad. Neigh

Family

6/10

Pleasant

22 Jun 2014

Naman

Overall a good option

Should be a good stay if room service return to you when asked. Centralised lication to new delhi metro and railways station makes it good option to stay at.

6/10

Pleasant

11 May 2014

Verified traveler

Great hotel

Great hotel but the public transport in the area are robbers.

6/10

Pleasant

07 May 2014

Santiago

Nice hotel room in delhi centre!!!

The room very very nice and the room servirce...but the breakfeast really bad, very worm on breakfeast, no a/c and very limited.and other think wich i feel like wasnt nice was the recepcionist ask me to pay my bills Cash when i said to pay with credit card because he dont has Cash on the desk and has people waiting For check in..so he insist to take from a ATM and like was on rush to fly i acept...and i was trying to dont use my card in a ATM in India...i think is a disrespect to do that..