Name: Hotel City Star
Address: 8718 Db Gupta Road Paharganj, 8718, New Delhi, 110055, IN

10/10

Exceptional

30 Jun 2026

ANIL

Great

10/10

Exceptional

29 Jun 2026

Surendra Pal

Good stay, complimentary airport transfer

10/10

Exceptional

17 Jun 2026

ANIL

All good

Self

2/10

Poor

28 May 2026

Daniela

The room and hotel in general was dirty.

10/10

Exceptional

07 May 2026

Tashi

The Airport Shuttle was timely arranged and the staff were super friendly. They were on top of my flight schedules and made sure Everything went Smooth.
It’s a good distance from the Airport. My Trip was very nice and the Hotel City Star helped it make alot easier.
I recommend this Hotel.

Self

10/10

Exceptional

04 May 2026

David

Clean room and hotel, excellent AC in room and good internet access. Helpful staff and pick up from airport. Good restaurant upstairs.
Is on a very busy street but hotel rooms are very quiet.
Very central and a 15 minute walk to Delhi Train station if you don’t mind heat and noise but short taxi or tuktuk ride if preferred.

Self

10/10

Exceptional

02 Apr 2026

URANIA KAYNICTE

good

Self

10/10

Exceptional

01 Apr 2026

Ramratee

The staff was amazing helpful and caring.

Business Family_with_children

8/10

Excellent

12 Mar 2026

Kierra

Great staff!

8/10

Excellent

27 Feb 2026

Adarsh

I stayed in this hotel for 2 days, and I am overall very happy with this hotel. It's the best hotel I have stayed in that locality (trust me I have tried many). The room was very clean, but the linens could have been better. The bathroom had both hot and cold water, but the washbasin had a crooked faucet. Hotel staff were very polite and helpful. I was very happily surprised when they arranged to help me buy a new SIM card for me. Breakfast was extremely good, and they were very neatly arranged and taken care of whenever they needed attention (never had this good coffee in India recently). The only thing that really sucked was their WiFi in my room. It was slow and disconnected very frequently, and didn't improve even after complaining.

Self

10/10

Exceptional

18 Feb 2026

Nils

Great room and nice staff. Restaurant is good too

Self

10/10

Exceptional

17 Feb 2026

Andreas

I had a wonderful stay at this hotel and would gladly return. The rooms were very clean and comfortable, and everything worked perfectly — reliable WiFi, consistent hot water, and complimentary drinking water in the room, which was much appreciated.

The service truly stood out. The team was friendly, welcoming, and genuinely helpful from start to finish. They arranged an airport pickup, allowed me to check in early after my arrival, and even helped organize a local SIM card, which made settling in incredibly easy. They clearly know how to welcome both foreigners and locals alike, making everyone feel comfortable and at home.

Breakfast on the rooftop was a highlight — a lovely setting to start the day.

Overall, a smooth, comfortable, and well-managed stay with excellent hospitality. Highly recommended.

2/10

Poor

09 Feb 2026

Jaskirt

Staff were really unprofessional and rude.

Leisure Friends

6/10

Pleasant

05 Feb 2026

Donald

Staff is very friendly and hotel is fine for one night. Rooms are quiet and comfortable beds.

Leisure Friends

6/10

Pleasant

28 Jan 2026

Jesus Alberto Chavez

The cleanliness of the rooms has a lot to improve, dust, hair and lint in every corner, hard water covering the entire shower glass, not very clean toilets or showers, rust and sediment in shower head and sink, AC and fridge were not working, I asked for ice and I had to pay for the ice and tip the guys who went and bought it. They are servicial people but expect a bill at the end for every little thing, example: one airport transfer is included but not the parking at the airport ( that’ll show up in your check-out bill) ,water is complementary but only the tiny bottles if you ask for a bigger one will have to pay for it, is not about the money but being upfront about it.

Leisure Friends

8/10

Excellent

10 Jan 2026

Kathryn

The staff were excellent and the room was clean and tidy.

Leisure Friends

8/10

Excellent

25 Dec 2025

Mark

Great budget hotel in paharganj the team treated us brilliantly

10/10

Exceptional

08 Dec 2025

frederick

The staff were courteous at all times, booked taxis for me and were there to help at every turn.All the staff were first class all of the time, I thoroughly enjoyed my stay at city star

Self

6/10

Pleasant

03 Dec 2025

Lorne

The A/C didn’t work very well. Staff was friendly and helpful

Leisure Self

10/10

Exceptional

19 Nov 2025

Yenfry Rene Reyes

This is an excellent hotel to stay in, it has hot water for bathing, air conditioning, the bed is very comfortable and the staff is amazing. Speaking to food, the hotel has a local and international restaurant and is very good. I recommend this hotel with 10/10

Leisure Self

10/10

Exceptional

04 Nov 2025

Maria

Beautiful property, great personal. Loved it

Leisure Partner

10/10

Exceptional

31 Oct 2025

Rolando

Excellent location, very clean, very nice hotel

Leisure Family

10/10

Exceptional

21 Oct 2025

David Charles

Great hotel with a great value. Arranged my pickup from airport perfectly. Nice rooftop area to have a drink or enjoy breakfast. Staff was helpful. Would stay there again.

Leisure Friends

6/10

Pleasant

07 Oct 2025

thomas

We stayed in an executive room, which was decent for the price and generally clean. However, the room had a strong sewer-like odor that made the stay unpleasant. The towels and sheets were old - the towels were thin, and the sheets were rough and pilling. On a positive note, the free breakfast was quite good and helped make up for some of the shortcomings. Overall, not a terrible experience, but the room condition and smell definitely need improvement.

Friends_and_family Family

4/10

Poor

25 Sep 2025

Steven

Loud

10/10

Exceptional

21 Aug 2025

Jasvinder

Clean hotel, honest staff. A rare find in Delhi

Clean, mozzy free and the staff were very honest and friendly. They advised us how much to pay to get to local attractions and also booked our tickets on the Shtabdi fast train to Punjab (which my family confirmed was the correct pricing). We will definitely be going back.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Murari

NA

10/10

Exceptional

21 Jun 2025

Wesley

The staff at city star are all very nice people and the hotel is fantastic

Friends_and_family Friends

10/10

Exceptional

31 May 2025

Jitendar

We had a very good time at the Hotel City Star
Great place to stay with great and friendly staff who are ready to help
Nice rooms
Great property

Leisure Partner

10/10

Exceptional

25 May 2025

Linda Cracknell

Great hotel

A great hotel good location

Partner

2/10

Poor

25 May 2025

Jacobo

The worst hotel I’ve ever been in my life. Old and dirty you can clearly hear all the voices from other rooms and of course motorbikes/cars horns during the whole day like if you were on the street.

Leisure Family

10/10

Exceptional

14 May 2025

Jitendar

Had a very enjoyable time
Service was excellent

Leisure Family

8/10

Excellent

24 Apr 2025

RAJAN

Good location

8/10

Excellent

22 Apr 2025

Jose

🙃

2/10

Poor

21 Apr 2025

Aldiyar

Will never stay here again.

Leisure Self

6/10

Pleasant

20 Apr 2025

Aldiyar

I like the fact the staffs were very polite but the WiFi is the worst part of staying, it wasn’t fast & it was working lost of the time. Won’t be staying here again mainly for that reason.

Leisure Self

2/10

Poor

19 Apr 2025

Rahul

DO NOT STAY AT THIS HOTEL

Here are 7 reasons why:

1. The street outside is DANGEROUS. People will stop you and follow you as soon as you leave the building. Very far from the sights of Delhi.

2. Another family was given access to our room and walked in while we were sleeping. When we spoke to reception about this, they said they could only apologise but could not guarantee that other guests did not have access to our room.

3. The staff are always trying to profit off guests. One member of staff came in the lift with us and tried to sell us a SIM card. They followed us to our room despite us saying no repeatedly.

4. The tours are a scam. We were offered prices triple that which is available on get-your-guide for a tour of the Taj Mahal.

5. The hotel is generally stingy with resources. Guests are only given 500ml water per day and anything else is expensive (water is not included at breakfast).

6. Upon entering the room we noticed a strong smell of urine which the staff denied (perhaps they were used to it). The room was dirty when we arrived - my feet were caked in dirt after an hour.

7. The bathroom has bad drainage. The shower is not separate from the toilet area and floods even after short showers. Very slippery and dangerous. There were regular power-cuts every day.

I am confident the positive reviews on this site do not reflect the experience of most guests.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Tariq

Property location is excellent if looking to stay around old Delhi.

Leisure Family

10/10

Exceptional

13 Apr 2025

Kyle

A great stay, for a great price.

The staff were very friendly and helpful from the second we arrived until the second we left. They arrabged a driver from Agra to Jaipur, got us sim cards and set them up and sorted our washing out for us.

Highly recommend.

Partner

8/10

Excellent

21 Mar 2025

Shantilal

Helpful staff, adequate breakfast, mattress uncomfortable, wet area outside shower from spray from shower, good sized room, adequate storage, complimentary airport pickup, travel desk

Leisure Partner

8/10

Excellent

06 Mar 2025

Shantilal

Helpful staff, good room, toilet area too small, area very congested heavy traffic, not much clear and safe unmaintained footpath and unclean area

10/10

Exceptional

26 Feb 2025

Leena

clean and great staff. Breakfast was good too

Leisure Family

10/10

Exceptional

26 Feb 2025

Leena

I stayed here 3 times during a 9 day stay as I left for various day trips. The hotel looked after our suitcases whilst we were away. The staff could not have been more helpful. Really enjoyed our stay

Leisure Family

10/10

Exceptional

20 Feb 2025

Leena

Great staff and close to station. Breakfast was good

Leisure Family

8/10

Excellent

18 Feb 2025

Paresh Chandrakant

THE HOUSE KEEPING STAFF ARE HORRIBLE, PATHETIC, TERRIBLE AND MISERABLE. THEY ARE MORONS AND NONSENSICAL GUYS WHO REALLY DONT KNOW TO DO THEIR JOBS. BREAKFAST IS EXCELLENT. THE ROOMS ARE OUTDATED AND THE FURNITURE IS BROKEN AND SMELLS BAD ODOUR. THE FRONT DESK ARE HELPFUL GUYS. THE STAFF IN THE HOTEL HAVE TOO MUCH BAD ATTITUDES, EGOISTIC FOR NO REASONS.

OVERALL IF U ARE ON A TIGHT BUDGET STAY HERE.

Business_and_leisure Self

8/10

Excellent

31 Jan 2025

Harish Kumar

Great place to transit

Conveniently located on a main road near NDLS railway station, this excellent hotel offers great value with competitive pricing and complimentary breakfast.

Self

2/10

Poor

21 Dec 2024

ELEVING

Bad work

8/10

Excellent

06 Dec 2024

Genesis

The staff was great and the food at the restaurant was amazing!!

Leisure Partner

10/10

Exceptional

03 Dec 2024

Pawel

Hidden little gem

Leisure Self

10/10

Exceptional

30 Nov 2024

Stephen

The stay was comfortable and clean, restaurant was great, food excellent, a bit noisy on the rooftop but it is in Delhi. Great stay we would highly recommend this hotel.

Leisure Partner

8/10

Excellent

17 Nov 2024

Raju

Breakfast was good

10/10

Exceptional

10 Nov 2024

John Henry

Everyone in the hotel was very helpful from check-in to check-out. Shuttle service was an important key factor for us, making it convenient and hassle free to and from the airport. There was someone who met us outside the airport. Complementary snacks and water were provided. Breakfast was delicious with an array of food to choose from and enjoy from the rooftop. Their kitchen is conveniently open 24 hours, satisfying your hunger at anytime with a lot of choices from their menu. Within walking distance there are many shops and places to eat. Despite the hustle and bustle outside, it was very comfortable and spacious in our room. Tuk Tuks were accessible to help us get around town. It was a cool experience! My mother and I were very happy with our stay. We thank everyone for making it memorable and of ease. If you’re looking for a place to stay, we highly recommend this hotel!

Leisure Family

10/10

Exceptional

04 Nov 2024

Lukasz

Recommended

Enhoyable stay for 11 nights. Busy location but room's were well silenced.
Staff were very very friendly.
Definitely recommend.

Self

6/10

Pleasant

22 Oct 2024

Samuel

The actual hotel was great, cleanliness, staff and quality of hotel. But the area was not safe for tourists. This is not the hotels fault and they have 24 hr security guards, but i did feel quite trapped. You certainly cannot leave the hotel after dark and, even in the day, its difficult to walk down the street. It is best to go straight to a taxi from the hotel. They are waiting outside or the hotel can help you

Leisure Self

10/10

Exceptional

15 Oct 2024

Dennis

The staff at this hotel were very friendly and helpful. The location was good for us being in the middle of the city and close access to the old town markets

Leisure Partner

6/10

Pleasant

07 Oct 2024

Abhilash

Thats it

10/10

Exceptional

06 Aug 2024

Gaurav

Excellent location. Nice hotel

Leisure Family

10/10

Exceptional

22 Jul 2024

Rudhra

.

Leisure Family

8/10

Excellent

26 Jun 2024

Irfan

It’s noisy in the morning.May be due to Room was near to elevator.Overl all Good hotel

Leisure Family

10/10

Exceptional

16 Jun 2024

Saurabh

The hotel is a must visit

Self

8/10

Excellent

03 Jun 2024

Michael

Central down to earth Delhi…

Having only planned to stay here for one night this hotel was fine. Outside the main road was noisy and not so pretty but I knew that before I booked. In fairness to the hotel, the room benefitted from double, double glazing (yes), and any noise outside was greatly reduced inside & significantly. Nice large room, all the usual add ones including AC & fan as it was so so hot, good shower and nice hotel staff. Rooftop food and drinks available too!
It is clear that the area comes to life at night and there was tons of shops, stalls, local food eateries and the odd bar! Train station & Metro probably 1000 metres away, to allow you to easily get from the airport to this area for 60 rupees fixed. For what I paid it was a good stay.

Self

8/10

Excellent

28 May 2024

Varathaluxmy

Very clean, excellent customer services. Front room was a bit noisy as it is facing the main road, hope to get a quieter room for my next stay.

Leisure Friends

8/10

Excellent

22 May 2024

Joe

Room was decent. And Service was good. Though a major street ran in front of hotel, room was quiet. Breakfast had few choices but it was actually tasty. Hotel is just a few minute taxi ride from New Delhi Railway station, probably biggest plus for hotel. One negative. Somebody rang my doorbell in the wee hours of the night.

Leisure Self

10/10

Exceptional

02 May 2024

Coin

Good

4/10

Poor

01 May 2024

Neehar

The hotel was definitely not worth the price I paid, it probably rates more as a 1 or 2 star hotel at best. You wouldn’t wanna pay more than $5-10 a night for this hotel. The photos are highly deceptive and are misrepresentative of the actual condition.
I initially received a room that smelled like cigarettes and the AC wasn’t working so they promptly switched me to a different one. Unfortunately within an hour the AC stopped working and the room was filled with the smell of cigarettes again. They took some time to switch me to a different room in which the AC finally worked. The staff were very kind and accommodating at the time, however not very efficient as it took almost an hour to get a new room. In seeing the 3 different rooms however, I noticed all of them had very old amenities, some chipped/broken. There were stains on the floor and furniture. The linens smelled like bleach and a low quality detergent. Apart from the staff on my first day, the rest of the staff seemed rude and very inefficient. I asked for a bottle of water on my second day and they didn’t send it until I reminded them an hour later. On the final day they called and rudely asked me to checkout merely 5 min after the checkout time of 12PM. Then at checkout they charged me for the bottles of water (which I was entitled for free bottles per my Platinum/VIP access thru Expedia). I would not recommend it to anyone. You would much rather spend a bit more in a better hotel in a better area of the city.

Business_and_leisure Self

8/10

Excellent

29 Apr 2024

Harish Kumar

Well located

Its well located place near New Delhi Railway station, to layover.

Business

10/10

Exceptional

27 Apr 2024

Arijit

It was a clean property but can use some work with its washrooms too small. Very noisy can use some kind of sound proofing for rooms. Staff is very helpful and well spoken over all good experience.

6/10

Pleasant

23 Apr 2024

Albert

Just ok, probably better options for the price

Hotel was located on a busy street in Delhi. It wasn't quite as noisy as you might think. Room was quite outdated and repairs that done looked shoddy (bad tile grout in bathroom, incorrect size toilet seat for toilet, etc.). Breakfast was ok, reception was ok. Hotel charges for bottled water (the only time in a 3 week trip a hotel charged me). The water is undrinkable in Delhi, so you're kind of stuck unless you go buy your own.

Self

10/10

Exceptional

23 Apr 2024

Josue

Will definitely stay here again

Business_and_leisure Self

10/10

Exceptional

21 Apr 2024

Jeff

I can’t say enough good about this property. Everything, from the room to the complementary breakfast was just perfect. The staff was also attentive and kind.

The only regret that I have that I didn’t Hotel City Star much sooner.

Leisure Self

4/10

Poor

18 Apr 2024

john

The shower (adjacent to the bedroom) was broken and dripped al

10/10

Exceptional

18 Apr 2024

Utkarsh

Good place!!

10/10

Exceptional

09 Apr 2024

Syed Moiz

Loved my stay here

Leisure Self

8/10

Excellent

02 Apr 2024

Steven

Staff and mgmt were very pleasant. I’m not the fussy type; Hotel Star City met my needs.

Leisure Self

8/10

Excellent

01 Apr 2024

Arian

I arrived at the hotel around midnight and the area looked a little sketchy. The checked in process was ok, because i prepaid online. I was asked to fill out information in a book that seemed odd. I loved the hotel architecture and rooftop breakfast area. The staff was nice, especially the host during breakfast. The room was average.I was given a room that had a smoke smell and was told a non smoking room was not available. The bathroom could use an update and the hotel could use a refresher as well. Overall, the stay was good.

Leisure Friends

10/10

Exceptional

27 Mar 2024

Hiroki

大通りに面しているものの遮音性が良く、部屋も清潔で寛げました。
朝食が付いていて
、焼きたてのタイミングでいただいたロティはとても美味しかったです。

Leisure Self

10/10

Exceptional

24 Mar 2024

Sady

Enjoyed my stay , was very convenient .

Leisure Self

2/10

Poor

28 Feb 2024

Hallam

Possibly the worst hotel we have ever stayed in.

Would really recommend against staying here - the hotel is in quite an inconvenient part of Delhi and doesn't feel particularly safe at night.

The room was not particularly clean at all and there were marks and crumbs in the bedsheets.

Our safe did not work properly and we had to ask twice for it to be unlocked so we could put our valuables in it.

We thought we would give this hotel a chance, however, by visiting the rooftop bar to see if we could enjoy anything about its location. We started to wonder why it took so long for our drinks to arrive only to witness one of the staff coming in with a bag of drinks from a local shop.

Don't bother dialling for reception as they won't pick up. The staff are asleep on the sofa's in the lobby (which I witnessed several times as I had to leave the room to ask about the safe/aircon).

Don't bother booking.

Partner

8/10

Excellent

19 Feb 2024

Diana

Pulito e nonostante sia su una strada molto trafficata non si sente nulla ben insonorizzato bagna con box doccia

Leisure Partner

10/10

Exceptional

10 Feb 2024

David

This was one of the best hotels that I stayed in while visiting India.

Leisure Self

10/10

Exceptional

08 Feb 2024

jorge

i worried by some of the reviews i read online, but i had no problems. I enjoyed my stay.

Leisure Friends

6/10

Pleasant

24 Dec 2023

JONATHAN

Pay a bit more and avoid.

Basic hotel in a very busy part of town. Staff overly attentive in search of a tip…breakfast awful.

Self

8/10

Excellent

22 Dec 2023

Madhukar

Location of the property was quite good.

Business_and_leisure Partner

6/10

Pleasant

09 Dec 2023

Verified traveler

Take what we give or you are on your own!!

When we arrived at the hotel we had made the booking in, we were told there were no rooms and sent us to another hotel in the back alley. It was distressing that we had no control over what to do as it was already late in the night and we had traveled all day. The second hotel that we were forced to stay in -- the rooms were not very clean and the sheets were *×'^...and when we made some comments about it, they said they they will clean the room again...within 2 mins they said the room was cleaned...when we entered the room, we were breathless because they had sprayed ao much heavy smelly room freshner that we had to stand outside the room for 20 mins with fan on dull blast to air out the room. Never had such a distressing experience before with reservations with hotels.com, i will be more cautious booking with this website the next time!

Business

2/10

Poor

29 Nov 2023

Md Mamun

I ready complain to Expedia about the cleanliness. Because of I had to leave the hotel 2nd day even though I have two remaining. I talk to customer service and they will update the status with in couple of days. But yet to get any response.

Leisure Family

8/10

Excellent

28 Nov 2023

Suminda

It’s been great to be this hotel only needs to upgrade the breakfast

Leisure

4/10

Poor

26 Nov 2023

Margherita

Room and whole hotel were extremely dirty. Staff could barely speak English.

Business_and_leisure Self

8/10

Excellent

21 Nov 2023

Naveen

Not bad

6/10

Pleasant

10 Nov 2023

Jack

The area is very noisy for most of the day and night, not a desirable area to stay in. I can't say the hotel was true value for money in relation to travelling to India, however I thought the room was comfortable, the staff were friendly and I enjoyed the breakfast on offer. This wouldn't be for anyone looking for an element of luxury though.

Leisure Family

4/10

Poor

02 Nov 2023

stephen

Poor hygiene and staff not interested

Leisure Partner

6/10

Pleasant

31 Oct 2023

John

I would say this is a backpackers hotel - stayed here and checked out after the first night (we arrived at 10 pm). We had no hot water and were told we would get it in the AM. Room was clean….location was sketchy.

Leisure Partner

4/10

Poor

14 Oct 2023

Bihari

Small room

10/10

Exceptional

31 Aug 2023

Brian Van

Pleasant stay. Hospitable staff. Great location.

Business_and_leisure Self

8/10

Excellent

06 Aug 2023

Makoto

good

10/10

Exceptional

23 Jun 2023

Kyle

I had left my phone in my taxi from this hotel to Jaipur. The staff went above and beyond to help me get it back. Thanks a lot!

10/10

Exceptional

06 Apr 2023

Mohamed

Value for money

Business Friends

10/10

Exceptional

23 Feb 2023

Patrick

Decent value Delhi hotel

Hotel fully met our expectations. Visually the outside and foyer is attractive, the surrounding area less so but that can be typical of Delhi.
Room was comfortable with decent facilities including a much needed fridge.
WiFi was good and staff were helpful & friendly.
Roof top terrace, restaurant and bar was good.
Breakfast was mainly local but had enough of a range to suit western tastes.
Uber was a god send

Partner

2/10

Poor

13 Feb 2023

Prapu

Don’t book this Hotel

Strongly advise not to stay at this hotel. The pictures are completely deceiving. As you can see more than half the lights were not working in our room. The room was dirty and not very homely at all. As you can see in the pictures, a lot of the equipment were broken or filthy. WiFi doesn’t work half the time. All facilities needed maintenance. Staff were unwelcoming. Please don’t be fooled by the pictures presented by them.

Bucht dieses Hotel nicht. Nichts sieht aus wie auf den Fotos. Hälfte der Lichter funktioniert nicht. Das Zimmer war sehr heruntergekommen, wie man auf den Fotos sehen kann. WLAN funktioniert nur manchmal. Mitarbeiter sehr unhöflich. Lasst euch nicht von den Fotos des Hotels blenden.

Partner

8/10

Excellent

29 Jan 2023

Darren

Good hotel

Nice hotel, good service, good location, decent breakfast

Partner

10/10

Exceptional

20 Jan 2023

Jerald