Name: Hotel Amax Inn
Address: 8145/6, Arakashan Road, New Delhi And Ncr, 110055, IN

8/10

Excellent

19 Dec 2024

Mahi

Almost unbelievable quality of service at the price point , Fairly clean , professional behaving staff .Its a no brainer at the price point in Delhi , India

Business Self

2/10

Poor

07 Mar 2024

Hawlader

This is dirty hotel, too much bad smile, I checked late that’s why stay few hours than left. Toilet too duty, no toilet rolls, no water tap no shawer line. This for street people’s.

Leisure Family

2/10

Poor

02 Nov 2023

urmil

Trash

Business Family

6/10

Pleasant

16 Oct 2023

John

Bad first impressions with two members of staff hassling me about buying travel tickets before I’d even checked in.

Room was an ok space, but couldn’t get antiquated AC to work and ceiling fan was so loud as to make sleep difficult.
Minimal natural light from the window opening out onto a wall a foot or so away.

Did seem to have on demand hot water, unlike some places in the area.

Sure it’s cheap, but there are other better places nearby for similar price.

Self

4/10

Poor

09 May 2023

Mylan

Service was prompt. Most staffs were Nepalis men, they do not greet, smike, or speak much and do not offer any assistance unless you ask. Dirty tea kettle in room and refrigerator, toilet flushed very slow. Most of tv programs were not available and programs were not recharge so we were not able to watch anything for 2 days. Menu from restaurant are small and very few choices, but food was ok.

Leisure Partner

6/10

Pleasant

21 Feb 2023

Peter

Room stunk of cigarette smoke from previous occupants. Rooms need a serious deep clean to freshen. Often noisy in hotel (aside from the noise of Arakashan Rd).

Leisure Self

2/10

Poor

08 Jan 2023

Amirali

Worst stay pls avoid

Worst experience, pls avoid staying at this hotel as the rooms are shabby, doors does not lock, bathroom has leakage, lift was not working, staff was helpful but were constrained due to their working limitations

I would rate this hotel as 1 star

Pls avoid this hotel... or be ready to write a bad review.

Friends_and_family Family

4/10

Poor

05 Jan 2020

Verified traveler

The hotel may have seen better times, but it definitely not worth the 4,200 rupees that they charge me per night. It is a depressing place, with perhaps clean but they were definitely grey (from endless washing and drying in the local polluted air). The roof top restaurant is a roof, but not top, as it is surrounded by other roofs with water tanks, washing lines, etc. and there is no restaurant. The food is brought to you from the same place as the room service is brought. All I saw there was a british guy, wrapped in a blanket against the cold night who read about it a roof top restaurant in the Lonely Planet (I read what they wrote about the place, and I don't think they were ever in it). All in all, not a good experience. I booked in advance, but left the next morning.

Leisure Self

10/10

Exceptional

23 May 2019

Verified traveler

Good place to stay with family very near toNDLS,very helpful staff

Friends_and_family Family

8/10

Excellent

14 Mar 2019

Verified traveler

Property was very good. Desk attendant tried to scam us into paying taxes on the hotel booking, which were already paid to Expedia with a notation that they are passed onto the vendor. Was definitely a scam, given up by some of his statements \"Most people don't realise that they have to pay the taxes locally\" plus others give away statements. Hotel was very good but just warning others to check their Expedia invoice to avoid paying taxes twice.

6/10

Pleasant

13 Jan 2019

Verified traveler

Nice friendly staff. Very good food. Serves alcohol. Noisy rooms that don't look like the photos. Damp bedding. Cold room. Reception staff unabie to buy train tickets despite pestering us to do so.

6/10

Pleasant

02 Jan 2019

DEB

The hotel is located in a very congested and dirty area close to new delhi railway station.Airport link metro is close-by.Hotel stuff was friendly.The room we were given was small(atleast compared to the pictures) and wasn't very clean as well.Although during next day's room service they cleaned it properly.The hotel can be consdered if you are on a tight budget in delhi.

8/10

Excellent

27 Dec 2018

Verified traveler

The location of the hotel was bad....the path to the entrance was so bad it was difficult to manoeuvre the bags. Otherwise all else was ok

Family

10/10

Exceptional

27 Nov 2018

Verified traveler

Hotel staff were very friendly. The breakfast was delicious. I would highly recommend Hotel Amax Inn.

10/10

Exceptional

07 May 2018

Derik

Clean and Quiet (great AC!)

Love our stay at this clean and quiet budget inn in Delhi. Loud and dirty in the streets. Quiet clean retreat inside the hotel and room. Excellent AC.

Partner

10/10

Exceptional

17 Apr 2018

Am

Good place to stay. I would recommend this place to anyone who is looking for a stay near NDLS

6/10

Pleasant

26 Feb 2018

Verified traveler

Nice terrace and friendly staff

The staff are extremely helpful, quick and very friendly. The terrace is perfect to relax in the breeze and the food is excellent and reasonably priced. We used their pickup service from the airport as we arrived at 1am and it worked out perfect and our room was ready when we arrived. The room was spacious and clean, the showers were hot and the wifi worked well. The bed was comfy though could have used an extra sheet instead of the felt blankets and the a/c didn’t work for whatever reason but it wasn’t needed during our stay. The hotel also organized us to take a Tuk Tuk to New Delhi Train Station for a good price without the hassle of having to negotiate. The only thing we didn’t really care for was the area on the way to the station, walking that way was a bit dodgy and I would suggest walking to Ramakrishna Ashram Marg Station instead and take the Metro.

10/10

Exceptional

27 Jan 2018

Sam

Good hotel, great staff

Clean and comfortable rooms, quite noisy but to be expected with the area. Food on roof really good, especially the veg thali! Good luggage storage area, and let us stay in the lobby for hours when our train was delayed after our stay.

Partner

8/10

Excellent

01 Nov 2017

Verified traveler

Hotel did not have room the first night we booked - offered us a room in another hotel. Stayed at Amax for second and third night. Staff is great - friendly and helpful. Room was smaller than pictured. Hot water, AC working. Loud from other guests and vehicles on street. Bed is ok; pillow is thin. Clean. Good location.

6/10

Pleasant

08 Aug 2017

Verified traveler

Rooftop restaurant was not great although the food was tasty. Room was small but clean. We booked a driver to take us through the rest of our trip (Agra-Pushkar-Jodphur-Jaipur-Delhi). They gave us a good price - ~£13 per day per person for two people. If they offer to book trains for you and say there aren't any seats left DON'T believe them. Go to another travel agent (plenty on the same road) and ask the to book trains for you.

Partner

8/10

Excellent

08 Jul 2017

Naomi

Perfect for backpackers, friendly staff

A clean but simole room, central location for exploring by bike or tuk tuk, staff are helpful when requiring to book trips from dehli. Food is pleasant. Wifi excellent. Perfect for backpackers.

Partner

2/10

Poor

17 Mar 2017

Verified traveler

Poor hotel, very different from photographs

Do not recommend anyone staying. Hotel is very different from photograph. There is no hot shower and the bed is uncomfortable. Blanket is quite dirty and it gives u the itch.

4/10

Poor

28 Jan 2017

Marly

I didn't like the service, the charge were more as it said in the internet page, no hot water really

Family

4/10

Poor

24 Jan 2017

James

Relatively nice hotel for the price

Hotel double booked us on arrival so sent us to a neighbouring hotel. This one was not as nice and right on the street so very noisy. They then tried to charge us the full amount when checking out even though on checkin we had discussed a reduced rate due to the double booking.

8/10

Excellent

02 Jan 2017

Bryce

Good hotel, but \"no guests\" policy is frustrating

Good rooms for the price. Best shower I've had in India, strong pressure and very hot water. Quiet lane off the main road. Close to train station.

There's no guests allowed, so if you fancy your hand at tinder then find a different hotel.

8/10

Excellent

31 Dec 2016

Daniel

Fun & friendly

Anil is super friendly & always accommodating!

Family

6/10

Pleasant

29 Oct 2016

Clifford

Amax Inn good and bad

Our first stay was very good and they arranged a tour of Rajasthan for us and another night there on our return. We arranged to stay another night after a short trip north before leaving for Nepal but when we got back at 1.30am (train was late) we were told they were full and would put us up in one of their other hotels nearby. It turned out to be substandard, very noisy, broken shower,etc and we had a sleepless night.

Partner

8/10

Excellent

06 Sep 2016

JAy

Surprisingly a nice hotel

Surprising a very nice hotel. Very good staff and services. This hotel is a hidden gem, as the surroundings of this hotel say otherwise.

8/10

Excellent

15 Jul 2016

michael

Good Budget Hotel With Excellent Service

I began my trip in India at Hotel Amax Inn. Airport pick-up for a reasonable fee was a definite benefit. Hotel staff were welcoming, helpful throughout my stay. The room was spotlessly clean and the service excellent. Definitely exceeded my expectations for a budget hotel.

6/10

Pleasant

30 Apr 2016

Rohit

Delhi stay

We booked 2 rooms 1 was very good and the other was really very bad switches were not working. But still every thing was fine.

Family

4/10

Poor

19 Jan 2016

Seppo

Low point of Indian customer service

Indian hotels generally don't understand customer service, but this was the low point during my trip. I've booked a double room, so they ask how many of us are staying there. I explain that I'll sleep there alone and my two friends are flying off in the evening. After signing in, they say that visitors are not allowed in the hotel room. I explain that we slept in the train last night and my friends would just change their clothes and brush their teeth before their overnight flight. \"Not possible\". So I suggest they book another room. \"No more rooms available\". So I suggest they pay something for the possibility to brush their teeth in my room. \"Guests are not allowed in the room\". So I suggest they check in to my room, as I have a double room, but even that's not possible anymore. My friends have to wait in the lobby in dirty clothes. The room is clean, hot water is working in the morning and at other times when asked for. WiFi is not working. I booked a \"luxury room\" with A/C because it's cold. The room is cold and the A/C is not working. I'm being told that the A/C can be used only for cooling. The location is a relatively quiet street in Paharganj, which I didn't find that nice neighborhood.

8/10

Excellent

04 Jan 2016

Lucy

Great location, helpful trustworthy staff

Very helpfull staff, clean rooms, 5 minute walk from station, nice rooftop and food to escape hectic area. good transfer service from the airport.

8/10

Excellent

04 Dec 2015

Harish

Good room, awesome service & friendly owner.

It was a good stay. The room was good, clean & maintained. The room service was very proactive & served me delicious food. The hotel owner is a very friendly guy. overall a good stay and the hotel is worth the price. Cheers!

6/10

Pleasant

13 Nov 2015

rich -eylein

WATCH OUT FOR DOUBLE CHARGING YOU !!!!!

CAUTION- BE CAREFULL !!they will when you are checking out; charge you again for taxes you prepaid on your hotels.com booking also they tryed to collect for taxi booking that I had previously paid them!!!!!!!

Family

8/10

Excellent

16 Sep 2015

steve

comfy and safe

Not fancy but felt safe and have plans on staying there again before I leave India

6/10

Pleasant

27 Feb 2015

Jolene

Adequate, safe place to stay

Tucked into a side ally of a busy street, there is plenty of restaurants and convenience stores around Amax Inn. The staff was very friendly and eager to please, taking care of requests, arranging drivers, suggesting places to visit.
The rooms were adequate, with clean bathroom, tv with many channels, comfortable bed.
Rooms were only cleaned upon request, and towels and bedspreads were not as clean as they could have been. Without any top sheet, it seemed a little sketchy to have the bedspread as the only cover, as it was not a duvet, but just a fuzzy heavy blanket.
Noise traveled easily up the stairwell, especially at night, but closing the bathroom door helped somewhat.

Family

6/10

Pleasant

09 Feb 2015

Verified traveler

Generally clean and pleasant

The location was not easy to find, we were lucky to meet a very helpful Indian man who led us there. The room was clean and comfortable but generally the area is very loud, sleep was difficult. The staff was helpful and pleasant.

8/10

Excellent

30 Dec 2014

Jaya Srinivasan V

good stay.

Its a good stay. Surrounding area was a bit bad.

Family

2/10

Poor

27 Sep 2014

J

Wrong room provided / Rude and aggressive manager

Upon arrival given the wrong room. Paid for a 'deluxe' and given a BASIC room that was dirty and turned out to be the **worst** room I had stayed in during my 4 weeks in India. As first time in India was not sure if we had in fact received a deluxe. After 3 days of seeing that vast majority of guest had better rooms I brought this to attention of desk manager. Manager was very aggressive and stated my fault?!?

Furthermore, booked a house boat via the hotel in Srinagar and despite getting a written receipt the boat we stayed on was not the New Sherin as we had paid for as upon arrival this boat was full?!?

All in all stay well clear of this hotel. The only positive thing is the friendliness of the porters etc. the management are aggressive and rude.

I have travelled all over the world and this is the worst 'hotel' I have EVER experienced and the worst service ever.

BEWARE!! I doubt they'll be in the next version of the Lonely Planet guide as they lack basic manners and know nothing about customer service.

Much better places to stay in Delhi.

Finally, during my stay I saw many arguments with guests who were OVERCHARGED in someway or another. Simply shocking!!

6/10

Pleasant

02 Aug 2014

Verified traveler

Budget room, good proximity to New Delhi station

A budget room just north of Delhi's Pahar Ganj has budget rooms with very little natural light and noisy air conditioning/fans. It's absolutely fine if it's just a place to rest your head for the night as it's set back from the road so noise from the road isn't much of an issue. It's around a 10 minute walk from New Delhi main/metro station so easy to get around the city from. There's a small roof too terrace which is good for some natural light but it's overshadowed by other buildings.

8/10

Excellent

08 Jun 2014

Verified traveler

Nice Hotel

it was a good experience to stay here, quite comfortable, staff was very co-operative.

8/10

Excellent

08 Jun 2014

Verified traveler

Nice Hotel at a reasonable price.

Enjoyed the stay. Room was comfortable and service was good.

8/10

Excellent

17 May 2014

Verified traveler

First hot shower in 3 weeks

My friend and I decided to splash on this hotel, after 3 weeks of very low budget hotels.
Hot water, new soap, clean sheets, comfey mattresses, clean floors and friendly staff.

4/10

Poor

03 May 2014

Heavy traveller

BAD!!

Room was small (which was expected) but the AC was making lots of noise so much so that it was not possible to sleep.
Food was not good.
The only this bearable was the polite & helpful staff, which was the ONLY good thing about this place.
Not Good.

6/10

Pleasant

19 Apr 2014

psmears

Decent basic hotel in good central location

We had no complaints about this hotel - it's a long way from being five star, but at this price one can hardly complain! The transfer from the airport was smooth, the room was adequate, and the surrounding area is interesting with lots of cheap places to eat.

4/10

Poor

10 Nov 2023

Ryotaro

・トイレットペーパーがない。
・テレビの電源がつかない。
・あまり清掃されていない。

Leisure Self

8/10

Excellent

23 May 2023

Jens

OK value for money

First of all:
Be aware of the taxi driver trying to scam you when taking a cab from the airport. They told us that the roads to the city center were closed because of riots, and that they had to take us to the \"tourist office\" to find an alternative place to stay, prefereably out of Delhi. Refuse to let them take you there, and say you will take another cab. The \"tourist office\" is only there to scam you!

The hotel:
- Ok bed.
- Smelly fridge, and not working.
- Super noisy ceiling fan and AC, and no remote control.
- No hot water.
- Should have been given a blanket for cover, and not the heavy, not so clean, felt carpet.

We enjoyed the location, lots to see, though the streets in the area was very busy and dirty. As expected.

Partner

8/10

Excellent

24 Nov 2019

ELOISE

Bon hôtel dans Old Delhi

Personnel très accueillant, chambre et salle de bain qu'il meriteraient un rafraîchissement mais propres, lit confortable, préférez les chambres du 4eme étage, plus récentes.

Partner

8/10

Excellent

05 Aug 2019

Verified traveler

Posizionato in un pessimo quartiere, tra i più congestionati e sporchi della città.

Leisure Friends

8/10

Excellent

31 Mar 2019

Verified traveler

Billigt boende med ok-läge. Något stökigt område med en del oväsen tidigt på morgnarna.