Grand Hotel Alkmaar

10/10

Exceptional

06 Dec 2025

Rob

Spotless room, great bed, and amazing staff. I would highly recommend this hotel!

8/10

Excellent

10 Sep 2025

Jakobus

In the middle of the town.

Leisure Family

8/10

Excellent

02 Sep 2025

Dianne

Very central to everything

Leisure Partner

8/10

Excellent

30 Aug 2025

mark

Mk

Leisure Family_with_children

10/10

Exceptional

10 Mar 2025

Andy

Perfectly pleasant

Pleasant staff, comfortable room, good temperature and quiet.

I was surprised I couldn't leave my luggage prior to check-in as the luggage room was full, but this didn't cause me too much angst.

Would recommend and stay again if in Alkmaar

Self

10/10

Exceptional

26 Nov 2024

Hieronymus

Good

Business_and_leisure Family_with_children

6/10

Pleasant

04 Sep 2024

Lisa

Room and teapot were a little dirty.

Leisure Partner

10/10

Exceptional

25 Jul 2024

Nick

-

8/10

Excellent

23 Jun 2024

Stephen

Good breakfasts. Attentive staff

Leisure Family

6/10

Pleasant

03 May 2024

Aleksander

Very average hotel, I don’t know why it’s a Grand Hotel.

the only positive thing about this hotel is the location and the facade

Needs a renovation, big time

Leisure Family

10/10

Exceptional

13 Dec 2023

W David

Great location

Great location and opposite great bar.

Friends_and_family Friends

10/10

Exceptional

01 Nov 2023

Stuart

Great place to stay

The hotel staff were extremely helpful. The hotel was very clean and also very beautiful

Self

8/10

Excellent

14 Oct 2023

Hank

Very pleasant

10/10

Exceptional

13 Sep 2023

David

Holiday stay

Lovely stay, very helpful reception guy when we checked in. Great room, very glad of the AC. Great location in the centre of town.

Partner

8/10

Excellent

21 Aug 2023

Andy

Great location Central to Alkmaar at the same time it wasn't noisy.
Clean room with everything that's needed.

Friends_and_family Family

10/10

Exceptional

20 Aug 2023

Liam

When checking in I was upgraded, I guess because I am a fairly frequent guest and got a suite with balcony and jacuzi which was very nice. The staff were extremely helpful and attentive.

Leisure Partner

6/10

Pleasant

20 Mar 2023

Mustafa

The location is excellent. Otherwise the building is old needs renovation

Partner

10/10

Exceptional

20 Sep 2022

Gavin

Clean, efficient hotel right in the centre of town

10/10

Exceptional

06 Jul 2022

Paul

Really good

Location perfect in the centre of town. Friendly staff accommodated my very early departure. Room excellent. Can't fault it.

Self

10/10

Exceptional

12 May 2022

Janina

A grand hotel

A well situated hotel. Lovely quiet, spacious and smart room, comfortable bed.

Partner

10/10

Exceptional

25 Apr 2022

Christina

Great stay!

Super friendly staff :-)

Partner

10/10

Exceptional

24 Sep 2021

Verified traveler

Comfortable and well located hotel

Simple, clean and comfortable room. I stayed for 7 days. Super well located and within walking distance of most sites. Super friendly and helpful staff. Would absolutely stay here again.

Friends_and_family Family

6/10

Pleasant

12 Aug 2020

Ross

Good hotel, just not when it is hot weather.

The hotel is a beautiful building in a good location. It is understandable that a building of that period does not have A/C, however, when it is over 30C outside, there should at least be a fan in the room.
I have no idea what material the pillows and duvet were made of, but they were more suited to Arctic conditions and not the height of summer. (Sweaty and very uncomfortable.)
The breakfast was good.

Partner

8/10

Excellent

10 Dec 2019

Verified traveler

This hotel is in a great location. Walking distance to lots of excellent restaurants and shops. The hotel is in desparate need of a facelift. The rooms are extremely dated. Chocolate brown carpeting. Toilet in a room quite a distance from where the bedroom area is. Long dark hallway from bed area to the toilet room. The breakfast was very nice in the morning with lots of selection and friendly staff. Overall good experience. If they spent some money on fixing up the place it has the potential to be excellent. Weird tall vases in hallway with awful plastic fake flowers. Very small television. I could go on.......but at the end of the day great location, friendly staff, great location and reasonably priced with a nice breakfast.

Friends_and_family Partner

8/10

Excellent

30 Oct 2019

Verified traveler

I would give it 3 stars

great location, we were on top floor, vent in ceiling made a noise all night, worse if windy outside.
beds were very soft
had to ask for teabags, they were never checked on a daily basis
bathroom mirror light, bulb required replacing which was not done during our stay
lights attached to bed were not dusted properly

All the above can be addressed and resolved fairly quickly, housekeeping lacking, should have a check list. It should not be up to the guest to inform the hotel.

Partner

8/10

Excellent

22 Sep 2019

Pieter

Great Hotel; Poor Room

The staff was very informative and friendly. Service we requested was excellent. The hot and cold breakfast buffet was great. Our \"Deluxe\" room, however, was a major disappointment. The bed was so close to the bathroom that we could only open the door an 1/8 of way, and walk in sideways. The interior wooden beams on the other side were also so close that we could not walk around the bed. And the shower stall had no shelves at all to place soap, shampoo, razors, etc. So they went on the floor. Extremely poorly designed room. Would strongly recommend booking a \"Superior\" room instead.

Friends_and_family Family

10/10

Exceptional

26 Jun 2019

Robert

Alkmaar 'Little Amsterdam'

If you like Amsterdam you will definitely love Alkmaar (aka lil' Amsterdam). Been to Alkmaar several times it has everything that the big city has. The hotel is located in the heart of the town, a very short walking distance to the bars, restaurants, canals, tourist attractions and to the nearby railway station. The hotel was good choice very reasonable price, very clean, good sized rooms with large bathrooms with all associated facilities. A good choice of hotel.. Recommended ++++

Friends

6/10

Pleasant

21 Jun 2019

Verified traveler

Good location in the centre of Alkmaar. Hotel has a nice bar and everything around is in walking distance. Room is very simple, but well done. Shower and amenities are very poor and the towels are very small. The pillows of the bed are of the worst quality and size. (Square)and I did not sleep well. Breakfast very simple and I expected a bit more. All in all an OK hotel, but I prefer another one..

Business_and_leisure Family

8/10

Excellent

07 Jun 2018

DAVID

Alkmaar

I have stayed here a few times now.
Nice comfortable hotel with friendly staff and close to the centre of town.

8/10

Excellent

26 May 2018

Yong Mean

Very nice breakfast

8/10

Excellent

08 Mar 2018

Lisa

Earplugs

Lovely hotel, staff very helpful. Not the hotels fault but the church bells go off all night long so bring earplugs!

10/10

Exceptional

25 Dec 2017

Jay

Way Above Average Boutique Hotel

Walk, bicycle, train, or automobile it is easy to get to. Location, Location, Location! It is in the middle of everything, Alkmaar. The center of medieval history, shopping, museums, restaurants, and friends.

8/10

Excellent

07 Nov 2017

Nick

Great location close to the town centre

Fantastic! Nice to hear the lovely church bells ring something you don't come across very often anymore

10/10

Exceptional

28 Oct 2017

Darryl & Amanda

Great location in the center of town

Great hotel to stay at when in Alkmaar. Location is perfect and the entire staff was professional and friendly. We will be back!

8/10

Excellent

26 Sep 2017

Todd

Alkmaar!

Alkmaar was fantastic and the hotel was very nice and ina great location. Terrific breakfast. Public parking very close nearby. We were there for the Saturday market, for Shopping Night, and for the Blues Music weekend. Great fun! And such a great base for exploring North Holland too

Partner

8/10

Excellent

03 Sep 2017

Phil

Nice hotel in the old city

Beautifully restored old building in the centre of Alkmaar with a nice bar. Stayed at the same time as the fair. Basically excellent, but slightly annoyingly, no toiletries in one of the rooms I booked for the family, and didn't notice this til we'd come back from dinner at 11pm

10/10

Exceptional

01 Sep 2017

Jessica

Very nice hotel in central Alkmaar

Perfectly located in central Alkmaar. Beautiful hotel and we stayed in a lovely room with a view overlooking the entire city. Some things to note about the hotel:
1. You have to check out the remote for the AC unit, which they didn't tell us at check-in, so we had to go back downstairs and ask about it.
2. There was a beam in the room that made the room look gorgeous, however the placement of the bed under the beam made head-smacks VERY LIKELY. This would be very easy to avoid with a simple repositioning.
3. There was a loud carnival in town the night we stayed here. The carnival in town was, of course, not the hotels fault. However, it would have been REALLY NICE if the hotel had offered complimentary ear plugs for guests with rooms overlooking the noisy streets. It was very difficult to fall asleep with the revellers just outside our room until 1 a.m.!
4. The Wi-Fi didn't require a passcode, so all the carnival goers were using it - and it was VERY SLOW.

Overall, however, we really loved our experience here. The staff was really friendly. The bike parking was great. The luggage storage for our bike tour was handled graciously and kindly. There is a restaurant/bar in the hotel, but we didn't visit it so I cannot comment on the quality. The complimentary breakfast buffet was one of the better ones that we experience in our two week tour of The Netherlands.

Partner

8/10

Excellent

13 Mar 2017

jim

Great Hotel and Great Town

Very nice hotel in a great town. Alkmaar has everything you would want for dining or shopping. Safe and picturesque.

10/10

Exceptional

04 Mar 2017

Karina

Fantastic!

Fantastic service, they really did look after us even making petit fours to keep my cravings at bay.
The rooms are spacious and beautiful cannot rate this place highly enough.

10/10

Exceptional

10 Jul 2016

MALCOLM

Great hotel. Good food. Very comfortable room

Great hotel in centre of Alkmaar. Easy walking distance of interesting historic sights and canals. Relaxed restaurant with simple menu and good food.

6/10

Pleasant

10 May 2016

Verified traveler

Odd shaped room, our wing of the hotel was locked at night, so only escape route via ground floor window!!

Partner

8/10

Excellent

04 Mar 2016

DAVID

One Night in Alkmaar

Stayed for one night on 29th. February. The hotel was very nice, clean and warm rooms (I hate the cold). Comfortable bed for a good night sleep and nice self service breakfast. The area around the hotel is very pleasant.Lots of bars and restaurants near by Must be lovely here in the summer.

10/10

Exceptional

13 Sep 2015

Alkmaar Best

The Best of Alkmaar

This is an excellent hotel with a friendly staff and clean comfortable rooms. The Breakfast was included and was very tasty.

10/10

Exceptional

08 Aug 2014

bugsycat

Character Hotel in Great Location

The public areas were smart with plenty of character. I had a lovely big room (103) at the front. It was a little noisy at night, so light sleepers might prefer a back-facing room. It was extremely warm in the room, which I liked but might be a problem for the less cold-blooded. Nice touches were a coffee-maker and fridge. The bed was very comfortable, although the I did find the pillows great for lounging on but too deep for sleeping and had to use a folded towel instead. There was a good choice at breakfast, including smoked salmon. The cheese market area with lots of restaurants is about a 5 minute stroll. It will definitely be back.

10/10

Exceptional

06 Aug 2012

Anne

Excellent location and comfortable hotel.

We enjoyed our stay. We were only there for one night, but the staff made us very welcome and were very helpful when we needed to leave our bags there during the day. Breakfast was good and the surroundings were very tasteful. Candles and fresh flowers on the table. The restaurant looked lovely although we didn't eat there. Alkmaar is an interesting town, especially on a Friday morning when the cheese market takes place. The hotel is so close to everything. We hired bikes later to cycle out to the coast which was easy and good fun.

Family

6/10

Pleasant

03 Feb 2026

Morgan

There is nothing Grand about this hotel except for the staff

Business

10/10

Exceptional

18 Oct 2025

Chris

Aanrader

Prima locatie in centrum. Dichtbij parking. Hotel is in prachtige gebouw en mooi ingericht met bar

Business

10/10

Exceptional

05 Sep 2025

Verified traveler

Centrale and good quality hotel

Business

8/10

Excellent

17 Aug 2025

Andreas

Das Hotel liegt sehr zentral, unser Zimmer war ausreichend groß.
Das Frühstück bot alles was man braucht.
Das Personal war freundlich und sehr bemüht.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Stephan

Goede service, mooie kamer

Business Self

8/10

Excellent

15 Jun 2025

Ed

Ik heb rugklachten en kan slecht bukken. Ik mistte daarom in de badkamer en extra display om o.a. de toliettas op te zetten en het matras was voor mij (veel) te zacht.

Leisure Self

8/10

Excellent

09 Feb 2025

Jeroen

Net hotel met vriendelijk personeel, dichtbij winkels en restaurant

Leisure Friends

8/10

Excellent

08 Jan 2025

Burkhard

While everthing was excellent I take one star off, because I found the breakfast was to simple and synthetic (half of the food was packaged in small portions in plastic bags).

Leisure Partner

6/10

Pleasant

21 Oct 2024

frits

Dit was echt geen deluxe maar gewoon een standaard kamer en best ghorig omdat je tegenover ingang hotel zat. En me uitzicht was open ruimte van 2 bij meter op niks

Leisure Self

6/10

Pleasant

22 Aug 2024

Richard

Behalve de onvriendelijke ontvangst was het een fijn hotel.

Self

8/10

Excellent

17 Aug 2024

Henrik

Centralt beläget och charmigt hotell.

Har bott många nätter på hotellet. Läget är ett stort plus. Hjälpsam personal, skön atmosfär, sköna sängar. Frukosten är liten, men det man behöver finns. På minussidan är att det börjar bli lite slitet.

Business

8/10

Excellent

08 Aug 2024

Martina

.

Leisure Partner

8/10

Excellent

08 Jul 2024

Dorthe

Spesielt men kjempe fint rom. Hyggelig betjening. Frokosten kan man med fordel spise et andet sted.

Partner

10/10

Exceptional

01 Jul 2024

Barthelomeus

Geweldig

10/10

Exceptional

30 Jun 2024

Jörg

Wir hatten ein sehr schönes und großes Zimmer. Das Personal war sehr nett. Die Lage direkt im Zentrum ist ideal um die Stadt zu erkunden.

Leisure Pet

8/10

Excellent

28 Jun 2024

Arjan

Good hotel to explore Alkmaar and enjoy this fabulous city.

Leisure Partner

10/10

Exceptional

21 Apr 2024

Serge

Top lokatie

Leisure Self

6/10

Pleasant

18 Apr 2024

Parissa

Vriendelijke personeel kamer was netjes en schoon. Behalve er kon geen raam open op de kamer dus lekker benauwd. Ontbijt was zeer matig. Weinig keuze. Niet eens witbrood. Ei was zeer en ook zeer droog! Te duur vergeleken met wat je krijgt. Ook het parkeren is 10x niks. 1e parkeergarage vol dus naar de tweede , waar je vervolgend \"verplicht\" moet staan want anders betaal je geen 15 euro voor een hele dag maar constant 2 euro per uur omdat je even weg gaat en weer opnieuw moet betalen. Alles met alles matig.

Leisure Family

4/10

Poor

27 Jan 2024

Loreena

The rooms were a little dated and rather had poor sound isolation.

Leisure Partner

8/10

Excellent

17 Oct 2023

loes

Mooie kamers, vriendelijk en behulpzaam personeel, prima ontbijt. Mooi pand. In het centrum van alkmaar

Leisure Friends

8/10

Excellent

08 Oct 2023

Petra

Mooi net hotel in historisch pand modden in de stad.

Leisure

6/10

Pleasant

08 Oct 2023

Sven

Eher Mittelklasse als \"Grand\" Hotel

Die Lage im Herzen der Stadt ist so ziemlich einmalig. Die Zimmer sind aber nicht mehr so ganz taufrisch, auch die Beleuchtung könnte besser sein. Es fehlt im Bad an Halte- und Aufhängemöglichkeiten. Nespresso auf dem Zimmer ist sehr angenehm. Bei Ankunft waren Wasserkocher und Fernseher ausgesteckt, dazu mussten teilweise Möbel abgerückt werden.

6/10

Pleasant

08 Oct 2023

Tim

The hotel is now very dated and could use a fresher paint job. The furnishings are okay and the room was spacious. However, upon arrival there were hairs on the floor - especially in the bathroom - many furnishings such as bedside cabinets and shutters were dusty and the shower gel containers were used or smeared on the sink. The bed's mattress was badly worn and by now so soft that it might be too soft even for soft mattress lovers. Since we only had a short stay, I did not complain about it further, but for longer stays the bed would not have been suitable. The location is otherwise very good, the staff was friendly and helpful.

Leisure Partner

6/10

Pleasant

03 Oct 2023

Magnus

Trevligt hotell, men området känndes inte säkert sent på natten.

Business

6/10

Pleasant

14 Sep 2023

Rachna

Matig .
Prijs-kwaliteitverhouding

6/10

Pleasant

13 Sep 2023

ALBERTO

Good location

Nothing remarkable but the location

Partner

4/10

Poor

09 Sep 2023

Massimo

esperienza non all’altezza

si nascondono dietro covid e ecosostenibilità per non rifare le stanze e tenere meno personale.
Il livello del servizio non deve mai essere abbassato.
Frigo bar non funzionante, sostituiti dal servizio in camera.
Pessimo

Business

6/10

Pleasant

27 Aug 2023

Cees

Kamer spartaans ingericht. 2 persoons bed in krappe nis . 10cm om in het bed te komen. Ligging hotel ideaal in het centrum.
Prijs kwaliteitverhouding uit het evenwicht. Hotel is gedateerd en aan vernieuwing toe

Friends_and_family Family

8/10

Excellent

10 Aug 2023

Yke

Het is een fijn hotel. En we zijn goed geholpen door het personeel.

Leisure Family

6/10

Pleasant

03 Aug 2023

Klaus

Waren 3 Nächte im Hotel. Lage zentral. Parkgarage ca.700 m entfernt. Bezeichnung Grand Hotel weit verfehlt. Am zweiten Tag war das Zimmer um 18 Uhr noch nicht hergerichtet.

Partner

10/10

Exceptional

01 Jul 2023

Johnathan

Ik had een fantastische kamer in 007 thema... Personeel was erg vriendelijk en behulpzaam.

Friends

8/10

Excellent

20 May 2023

Erika

Es ist ein sehr schönes Haus mitten in der Allstadt.Alles ist gut zu erreichen.
Bei der Lösung eines Problems, wurde schnell und freundlich reagiert.Das sehr junge Team macht dort eine gute Arbeit.
Würden wieder dorthin kommen
Aufenthalt vom 17.5.-20.5.23

Leisure Partner

6/10

Pleasant

14 May 2023

Tom

OK men inget extra

Hotellet är i grunden fint men servicen är ordinär. Ventilationen i rummet funkade inte tillfredställande. Kuddarna obekväma. Däremot var frukosten bra. Det som väger upp är att läget är bra - mitt i Alkmaar.

Friends_and_family Family

6/10

Pleasant

07 May 2023

Tilo

Okay, aber mehr auch nicht.

Die Lage des Hotels ist sehr zentral, was grundsätzlich für eine Stadtbesichtigung sehr gut ist. Alles ist fußläufig erreichbar. Das Frühstück war in Ordnung, aber auch nichts besonderes. Unser Zimmer lag leider zur Straße hin. Dort fuhren bis spät in die Nacht noch Autos und jede Stunde spielte ein Glockenspiel. Ab 6 Uhr wurde dann unterhalb unseres Zimmers der Markt aufgebaut. Es war also sehr laut. Das Bad (Zimmer 106) war zum Raum hin offen und beim Duschen in der Badewanne lief das Wasser an der Glasabtrennung vorbei auf den Boden Es gab allerdings eine separate Toilette. Die Kopfkissen waren sehr dick und die Matratzen recht weich. Insgesamt stimmte das Preis-Leistungsverhältnis nicht. Das Hotel ist schon in die Jahre gekommen.

Friends_and_family Family

6/10

Pleasant

16 Apr 2023

Ingo

Die Lage ist hervorragend - inmitten des Zentrums von Alkmaar.

Die Zimmer sind nicht wirklich sauber - man sieht, dass kaum Staub gewischt wurde. Unter den Betten war viel Dreck. Die Matratzen der Betten sind total weich (nicht für jedermann geeignet).

Im Frühstücksraum lief an zwei Tagen eine Maus herum - schien vom Personal aber niemanden zu stören...

Das Personal ist sehr freundlich und hilfsbereit.

Der Fahrstuhl ein - im wahrsten Sinne des Wortes - Erlebnis.

Leisure Partner

8/10

Excellent

12 Jan 2023

Ruud

prima hotel . uitstekende ligging midden in het centrum .
vriendelijk personeel !

Leisure Partner

4/10

Poor

14 Oct 2022

Jan

Overal dichtbij

Partner

10/10

Exceptional

06 Oct 2022

Geesje

Prachtig pand, zowel van binnen als van buiten. Vriendelijk personeel en prima ontbijt. Prachtige kamer, schoon en van alle gemakken voorzien. Parkeergarage op 2 minuten lopen, dus voor ons (oma en kleindochter) prima te doen.

10/10

Exceptional

09 Jun 2022

Jan

Hartelijke ontvangst, prima kamer met dito badkamer, goed verzorgd ontbijt

Leisure Family

10/10

Exceptional

10 Jan 2022

Anja van

Fijn hotel midden in het centrum, vriendelijk en behulpzaam personeel.

Leisure Partner

8/10

Excellent

23 Oct 2021

Nico

Parkeergarage was op 2 minuten lopen en kreeg korting op de parkeerticket.

Leisure Partner

6/10

Pleasant

18 Oct 2021

Asbjørn

Fikk rom i første etasje med vindu mot bakgården. Stille og rolig, men vinduet kunne ikke åpnes! Man får fort en følelse av å være innestengt og luftkvaliteten var derfor heller ikke den beste. Måtte be om alt av såper da dette ikke var satt ut på rommet ved ankomst.

Business

4/10

Poor

20 Sep 2021

Piet van der

Badkamer met douchen in bad, geen planchette. Alleen 2 enkele bedden tegen elkaar. Dekbed dat te klein is. Slechte WiFi! Uiteindelijk andere kamer gekregen, maar daar waren geen planken in de kast!

4/10

Poor

16 Sep 2021

Anna

The hotel is situated in a nice and central area of Alkmaar.
The staff very friendly.
The things I did not like are several, and I hope the management of the hotel will take notice of the following:
Coming into a four stars hotel with dust on the front desk of the reception does not make one feel at ease, especially in consideration of the pandemic still present, requiring cleanliness. The hotel gives a sad feeling, because poorly run- not one living flower as long as the eye could see. The carpet, brown, worked out and dusty was not a positive aspect. In the room I renetd ( 550 Euro for two nights, in fact the hotel best room) there is refrigerator... but it was completely empty, not even one bottle of water for the night!!!
No slippers, no shower cap or bath coat ...
the breakfast definitely not up to a four stars hotel.
Long corridors to walk through to come to the room.

Business Self

8/10

Excellent

03 Sep 2021

Jolanda

geen gehandicapten kamer aanwezig

goed hotel jammer dat ze de opmerkingen niet gelezen hadden bij de boeking. hadden gevraagd om een kamer die geschikt was voor iemand met een handicap. maar douch was spiegel glad dus niet geschikt en staat op site dat ze een kamer geschikt voor handicap hadden bleek volgens de receptionist niet te bestaan!! helaas ook geen schone handdoeken gekregen.

Friends_and_family Family

6/10

Pleasant

31 Jul 2021

M.Z.

The sound insulation of the hotel and the external street is too bad.

The carpet inside the hotel is too old. Need to be updated

Friends_and_family Family

6/10

Pleasant

27 Jul 2021

Verified traveler

Moquette da incubo

Struttura datata, ottima posizione, comodo parcheggio pubblico a 2 passi, personale gentile, moquette da cambiare!

Business

10/10

Exceptional

04 Jul 2021

Wolfgang

Sehr schönes Stadthotel in toller Lage!

Sehr schönes Hotel mit freundlichem Service uns toller Ausstattung. Da check in ab 23 Uhr durch Self-Check in per Tresor erfolgt hat das Team uns vorab alle Infos geschickt und sich super um alles gekümmert, jede Frage und Bitte wurde beantwortet und erfüllt! Top! Danke

Partner

6/10

Pleasant

09 May 2021

John

Ruim onvoldoende

Helaas, de Junior Suite was nogal gedateerd. De vitrage was inclusief gaten, de matras was doorgelegen (kuil) en super zacht. Badkamer daarentegen was erg goed, dubbele douche met krachtige straal en een bubbelbad. Door slecht slaapcomfort hebben we het bij één van de twee nachten gelaten. Ontbijt (takeaway) viel tegen voor de prijs die ervoor betaald moet worden.

Partner

8/10

Excellent

27 Nov 2020

Verified traveler

Nettes, aufmerksames und kundenfreundliches Personal.

Leisure Partner

6/10

Pleasant

16 Sep 2020

Nina

The location is centric and the design and the staff are nice but the construction and equipment standards are lower than expected for the rate charged (matraces and pillow too soft, not enought sockets, noises from other bathrooms can be heard, the cheapest ever water heater, few tea and coffee bags...)

Leisure Self

8/10

Excellent

23 Aug 2020

Verified traveler

Breakfast good have been better and more healthy > have been the same for many years now. Not much to choose from. Otherwise fine.

Business

8/10

Excellent

06 Aug 2020

RALF

Das Hotel ist wirklich sehr schön. Das alte Gebäude ist sehr schön restauriert, die Bäder neu.
Das Personal ist immer hilfsbereit und verfügbar.
Leider gilt dies nicht für das Reinigungspersonal. Teilweise waren die Zimmer Nachmittags um 16:30 Uhr noch nicht gemacht. Auch das Sauberkeitsverständnis ist weniger optimal. Es wurde nur sehr oberflächlich gereinigt - kein Saugen, die Tassen die für den Tee bereitstanden wurden anscheinend nur kurz am Waschbecken ausgespült, da noch Ränder vorhanden waren und auch das Reinigungspersonal keine neuen Gläser / Tassen auf Ihren Wagen hatte. Das war sehr ärgerlich. Selbst nach Reklamation an der Rezeption änderte sich dies nicht.
Das Hotel liegt sehr zentral dies ist schön und hat uns sehr gut gefallen, bringt aber für Gäste, die Ruhe erwarten keine Freude. Für uns war es ok aber man muss sich darüber im Klaren sein, dass gegenüber mehrere Lokale sind, die bis spät in der Nacht Pizza mit Motorrollern ausliefern.

Friends_and_family Family

10/10

Exceptional

20 Jul 2020

Tanja

Gerne wieder

Sauberes Hotel, nettes Personal, zentral gelegen

Partner

8/10

Excellent

18 Jul 2020

Jeroen

Superior kamer

Wij verbleven één nacht in een superior kamer.
Dit is een upgrade van een standaard kamer. Dit vonden wij het geld niet waard. Wij verbleven op de eerste verdieping. Onze badkamer was open in onze hotelkamer. Geen afgesloten ruimte. Het matras van het bed was ontzettend doorgelegen en zeker aan vervanging toe. Het hotel is wel erg centraal gelegen. Dus prima voor een nachtje, maar zeker de term 'superior' niet waard qua kamer.

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