Name: Fairfield Inn By Marriott Kankakee Bourbonnais
Address: 1550 N State Route 50, Bourbonnais, 60914, US

6/10

Pleasant

22 Jul 2026

Sonia

No pool. Rooms should thus be discounted.

4/10

Poor

13 Jul 2026

Kimberly

The staff at this hotel provided excellent customer service. Everyone we interacted with was friendly, welcoming, and helpful, which made a positive impression.

Unfortunately, the hotel itself did not meet our expectations. Our room had a strong bug spray smell from the moment we walked in. Although the air conditioning kept the room cold, it still felt extremely humid, leaving the bedding and the room feeling damp. We would wake up feeling hot and sticky despite the low temperature, making it difficult to sleep comfortably.

We were in town for a baseball tournament, so it was especially disappointing that the pool was not working, as that was something the kids were really looking forward to after their games. Nor was it mentioned on Orbitz. The complimentary breakfast was also one of the poorest hotel breakfasts we’ve experienced, with very limited options and disappointing quality.

Family_with_children

6/10

Pleasant

07 Jul 2026

Linda

The staff was friendly but the place is dated and needs help. They said it was being remodeled but not sure I saw any updates. The pool was closed. Needed some cleaning.

Self

6/10

Pleasant

29 Jun 2026

Douglas

The bathrooms are very small.

Partner

4/10

Poor

24 Jun 2026

Sarah

The room had ants crawling around the desk and bed. When informing the front desk the morning we found them they said they would send someone to spray. Still found ants crawling even after they said they were going to spray.

Family

10/10

Exceptional

12 May 2026

Heather

They were updating at this location. Pool was closed. Heavy equipment in their small lot. Breakfast was good. Noon check out was great. We were they for a college graduation and happened to be Mother’s Day also. Place was fully booked.

Family

2/10

Poor

29 Mar 2026

Christina

The staff was kind and friendly, however the room was not clean, also, upon booking we should have been told that the pool was closed. When traveling with a baseball team it’s the one thing the players like. Also, we were told, as adults we couldn’t sit in the common area. Just a horrible stay.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Michelle

The hotel as a whole was clean.

6/10

Pleasant

24 Nov 2025

Paul

This hotel is experiencing a very soon for people that were out excellent tired and with the renovation being done, October November 2025

Business_and_leisure Family

6/10

Pleasant

14 Oct 2025

Aaron

Old building. Not the worst condition but could use some TLC. Staff was friendly. Brief walk to dining. Safe area.

Leisure Family

10/10

Exceptional

23 Sep 2025

Angie

Daughter's and I stayed here after Riot Fest. Property was clean and safe.

Leisure Family

6/10

Pleasant

09 Sep 2025

Aimee

Older hotel, needs updated. The manager let me know they are going to update their facilities soon so that was really nice. Staff was so kind

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Cheryl

Staff was great. Rooms were very nice and clean. Only dislike was the pool was not open. Close to restaurants.

Leisure Partner

8/10

Excellent

25 Aug 2025

Lyndsay

The staff were very helpful and hard working!

Business_and_leisure Family

8/10

Excellent

24 Aug 2025

Monica

Comfortable beds, clean rooms and great shower! No one was available at check in when we arrived. Just a sign asking for guests to have a seat and wait. Seemed weird and even though a phone number was given it was only to be used for \"immediate\" service. We waited for a while and after another family arrived we were going to call before someone came to the desk.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

Duong

Dated property. Needed up date. Door squeak and room smell

Leisure Family

8/10

Excellent

17 Jul 2025

Patricia

Staff was great. Breakfast was awesome.

Business

10/10

Exceptional

09 Jul 2025

Andres

So clean and breakfast was so good

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Andres

Super clean

Friends_and_family Family

4/10

Poor

22 Jun 2025

Bryce

Pool and ice machine were both not working. Found ants in our room. Staff was friendly.

Leisure Family

10/10

Exceptional

14 Jun 2025

Chris

Clean great stay

Clean great stay

Self

10/10

Exceptional

03 Jun 2025

Charles S

Helpful staff

Self

8/10

Excellent

25 May 2025

Nadia

We enjoyed our stay however the pool was closed and the ice machine was not working.

Leisure Family

10/10

Exceptional

17 May 2025

Hazel

Lobby was open and clean, check in was excellent. The staff were very customer focused, I had a great overall visit.

Thank you

Leisure Partner

6/10

Pleasant

29 Apr 2025

Kim

Advise guest of no pool and ice machine!

Upon checkin we were told no pool and no ice machine. I am sorry this should be told before we book or room is discounted to accommodate for amenities not available. We booked room for amenities!

Friends_and_family Family

2/10

Poor

31 Mar 2025

Sherita

Looks can be very deceiving.

The original room that I booked when I enter into the room. It had a horrible smell is smell like a pet. Was another room? The bed was so uncomfortable.
To the point of my head am, my entire body is aching. Yes, services didn't offer to give me another room for the inconvenience. I had to endure the situation.

Friends_and_family Family

10/10

Exceptional

25 Mar 2025

Manuel

Everything was good

Business Family

10/10

Exceptional

16 Mar 2025

Eugene

Very close to the venue for an event with multiple dining options in the area.

Leisure Family_with_children

10/10

Exceptional

16 Mar 2025

Adrian

Great time

Business Family_with_children

4/10

Poor

13 Mar 2025

David

Upon checking in.. no notice by staff that pool was not in operation. A taped sign on the access door to the pool stated that the pool was closed for repairs.. no ETA.

Business Partner

10/10

Exceptional

08 Mar 2025

Eric S

Very satisfying.

Partner

8/10

Excellent

16 Feb 2025

Verified traveler

Very good but pool wasn’t working. Didn’t affect us but wasn’t aware until
We arrived

Partner

10/10

Exceptional

28 May 2024

John

Staff was very friendly.

Leisure Partner

4/10

Poor

10 May 2024

Don

Place is dated. Tub had MOLD around the corner. Not really impressed and probably will not return until updates are made. Breakfast was VERY DISAPPOINTING.

Partner

10/10

Exceptional

14 Apr 2024

Julie

Quiet and clean. Jerry or Gerry was wonderful and very helpful

Leisure Friends

10/10

Exceptional

22 Mar 2024

Stanley (STAN DUPP)

Ahhhh

Sara was more than accomodating. Allowing us an early check in as we had driven thru the night and were extremely exhausted. Thank you to Sara and the staff.

Friends_and_family Family

10/10

Exceptional

04 Mar 2024

Margaret

Nice quiet hotel near shopping center

Leisure

6/10

Pleasant

03 Mar 2024

Nick

While the room was clean it is very outdated!

Business_and_leisure Family

6/10

Pleasant

19 Dec 2023

Barbara

I do not like the fact the rooms are only cleaned every 3 days. I was also unhappy because the day the only thing done on the day the room was to be cleaned was putting in clean towels and removing the dirty ones. Garbage was not emptied, and the bed was not made. The stopper for the bathtub was broken and laying to the side of the drain. A person could not have taken a tub bath if they wanted too. Very disappointed and will not return.

Leisure Self

8/10

Excellent

12 Dec 2023

Robb

Easy in/out

Leisure Family

2/10

Poor

10 Nov 2023

Clayton

The bed sheets had what looked like feces on them. It was disgusting. We were moved to another room.

Leisure Partner

10/10

Exceptional

05 Sep 2023

Maritza

Room was clean, stay was great

Leisure Family

6/10

Pleasant

10 Aug 2023

Terry

They room always felt damp, they should have dehumidifiers. They bed and carpet felt damp towels would not even dry that were hung up in the bathroom.

Leisure Partner

10/10

Exceptional

01 Aug 2023

Sandra

Clean

Everything was clean and friendly staff

Friends_and_family Family

10/10

Exceptional

26 Jul 2023

diane

Would stay again when we go that way again soon! All Staff was very kind. Very clean.

Partner

8/10

Excellent

26 Jun 2023

Verified traveler

Room was clean including carpet, and check-in staff was very friendly.

Partner

10/10

Exceptional

21 Mar 2023

William

Clean, convenient to the needed business contact we were looking for. Friendly staff and quick assistance in getting us into our room

Business Partner

8/10

Excellent

25 Nov 2022

marvin

Room floor had a inleven drop in middle of room

Leisure Partner

6/10

Pleasant

13 Nov 2022

Jared

Walked in the door and thru the hallway smelled like cigarettes. The yogurt expired that day, and no towels for the pool. Was told there was shortage on Towels

Leisure Family_with_children

6/10

Pleasant

07 Oct 2022

Bonita

We reserved a king bed and we were given a double queen. Checked and they said our reservation had been changed. We didn’t change it.

Leisure Partner

10/10

Exceptional

26 Sep 2022

debra

Enjoyable experience!

Very clean and comfortable!

Friends_and_family Family

2/10

Poor

05 Sep 2022

Martha

Got to the hotel and the room had small red ants all over. We killed so many and finally called the front desk asking for a different room. About 15 minutes later the front desk clerk brought us raid and a cloth to spray and clean our room. Woke up the jext morning with ants IN OUR BED and have hites all over us!

Business_and_leisure Family_with_children

10/10

Exceptional

08 Jul 2022

John

Comfortable

Clean, friendly staff, quiet. Breakfast would give a 6 out in 10
Restaurants close

Partner

8/10

Excellent

07 Apr 2022

Emily

Great place to stay in Bourbonnais!

Business_and_leisure Partner

10/10

Exceptional

05 Apr 2022

Elida

staff was welcoming and friendly.

Leisure Partner

8/10

Excellent

04 Apr 2022

Katheryn

No news channels on any televisions!

Only one complaint: No News on televisions!
Maybe understandable for breakfast room to show only national weather, but no news stations available in private room.. ?!

Partner

10/10

Exceptional

28 Feb 2022

Connie

Nice Place

From check in to check out, my stay was perfect. I wish I had time to use the pool, maybe next time. Staff super friendly, hotel was spotless. Oh and it was quiet!

Friends_and_family Family

10/10

Exceptional

23 Jan 2022

Stacy

The breakfast could have been better. But the hotel was nice and clean. The bed was very comfortable.

Leisure Family

6/10

Pleasant

22 Nov 2021

Spencer

Not the best not the worst

Some things are really nice at this hotel and other things very questionable. I should have taken a pic of the office chair in my room. It looked like it was found in a dumpster. The mattresses could also use an upgrade.

Partner

8/10

Excellent

21 Nov 2021

Molli

Nice hotel, friendly staff, my only complaint is that they need to replace the desk chairs in the rooms. Ours was peeling and got on our clothing.

Leisure Partner

10/10

Exceptional

25 Oct 2021

Monica

My mattress was spongy but I enjoyed and will visit again.

Leisure Partner

4/10

Poor

22 Oct 2021

Gene Klimek

-Black mold in the bathtub
-Room not handicap accessible as promised
-Ran out of pillows; my son had no pillow for the night
-Bed hard as a stone slab
-Tiny bathroom, hard to maneuver in

Business_and_leisure Family_with_children

6/10

Pleasant

17 Oct 2021

Verified traveler

Ants in bathroom, lady at counter wasn’t attentive to refill breakfast items.

8/10

Excellent

31 Aug 2021

Verified traveler

Just Passing Through

Stayed for one night. Good hotel for those passing through. It was right off the highway with a few restaurants and attractions close by.

Friends_and_family Family

8/10

Excellent

08 Aug 2021

Verified traveler

Property close to the highway & dining.

Leisure Family

10/10

Exceptional

02 Aug 2021

sue m

Excellent hotel. Very clean, quiet and comfortable

Partner

6/10

Pleasant

02 Aug 2021

nikki

okay for an overnight

Room was fine. Staff friendly.

Partner

10/10

Exceptional

01 Jul 2021

James

Return to I’ll

Ok but no maid service

Friends_and_family Family

6/10

Pleasant

08 Jun 2021

Verified traveler

The staff was really nice but our tv broke on the last night of our stay. They offered to move us to another room but it was already 10pm and we were checking out in the morning.

Leisure Self

6/10

Pleasant

06 Jun 2021

Verified traveler

The property needs a major update. Carpeting and furniture are worn. The chair at my desk in the room looked like a dog had scratched it repeatedly. The elevator is small and slow.

But it isn't a bad option for one or two nights. The area has a lot of restaurants/shopping, and the location is convenient to I-57. Staff is accommodating, although the front desk wasn't staffed most of the time I visited. It usually involved waiting or calling out for help, but the help always came with a friendly attitude.

Business Self

8/10

Excellent

22 May 2021

Kimberly

Good visit

Overall a good stay. Staff was friendly. Check in was a breeze. Room was clean. Bed was comfy. Drapes were sufficient to keep the room nice and dark at night. Air conditioner blew cold. Fan helped drown out any noise, even with being right next to the elevator. Only real complaint, if you could even call it that, is the bathroom was on the smaller side. Thank you for making me comfortable while away from home. I would definitely stay here again.

Self

10/10

Exceptional

03 May 2021

Jack

Thumbs way up!

Very clean rooms and friendly staff. Close to a variety of restaurants.

Partner

4/10

Poor

21 Apr 2021

Verified traveler

Nada me gusto fue por una emergencia que me quede ahi

Family

6/10

Pleasant

12 Apr 2021

Michael

Decent

The room was really noisy... the icemaker was on the other side of the wall, and the people upstairs were terrible heal walkers... UGH (not the hotels fault), but the floors and walls seem really thin! Breakfast was throw a piece of fruit in a paper bag thanks to Covid... but... we were at a competing hotel 2 weeks prior that had full continental breakfast served by a very friendly kitchen attendent behind plexiglas. The beds were comfortable, and the TV was \"smart\" so we could watch our own Netflix programming. Not a bad stay, just not very restful and not up to the standards of similarly priced competition.

Friends_and_family Family

8/10

Excellent

07 Apr 2021

Verified traveler

Had no TV. Unable to repair

Friends_and_family Partner

6/10

Pleasant

28 Mar 2021

Verified traveler

Wasn't as clean as we thought - and the no breakfast thing - if restaurants can do it - so can you - and if not, reduce the price of the room.

Leisure Partner

4/10

Poor

17 Mar 2021

Verified traveler

Liked: Easy, on site parking; Staff was friendly.
Disliked: We were placed in a room that was like a side show fun house; floor in room slanted greatly from head of bed to opposite wall (room 212); you nearly fell over trying to walk to the bathroom! Then, TV only received about a dozen channels of which six were Spanish language!!!! Since only staying overnight we didn't ask for a new room, but the construction of this room and TV service was terrible.

Friends_and_family Partner

6/10

Pleasant

27 Feb 2021

Verified traveler

Business chair in the room not worthy of Marriott brand. I would not keep it in my own house.

Business Self

8/10

Excellent

15 Feb 2021

Frederick E

Good

Good

Friends_and_family Family

4/10

Poor

12 Oct 2020

Verified traveler

There was an outside chandelier that was very bright. Has to be lightening several rooms. Had to turn away from the light

Leisure Partner

10/10

Exceptional

27 Sep 2020

Dawn

Jeri at the front desk was wonderful!

Friends_and_family Family

10/10

Exceptional

31 Jul 2020

JJU

Night desk staff recognizes my name. Underhill. Respectfully asked if I might be traveling under an assumed name and be on a journey from the Shire. I bade him hush and assured him I would not be singing any songs tonight.

Business_and_leisure Family

4/10

Poor

05 Jul 2020

John

Over-priced hotel would not recommend.

Front desk person was rude. She also was not wearing a mask. I called and she said there were no rooms available so I tried hotels.com and was able to get a room. The common areas were filthy. No breakfast served. Over-priced for what you got.

Friends_and_family Family

6/10

Pleasant

01 Jul 2020

Verified traveler

mediocre and horrible front desk woman

Check-in woman was extremely nasty. So nasty for no reason that I wanted to cancel the room and go somewhere else. Hotel is just okay. Old looking, hallways smell, huge spotlight in the parking lot that blared into the room. There was only a sheet curtain so couldn’t even try to block it. Rooms were clean and smelled fine however.

Friends_and_family Family

10/10

Exceptional

22 Jun 2020

Lily

I liked the staff and i dont have anything i didnt like during the stay

Leisure Partner

10/10

Exceptional

21 Jun 2020

Robin

No fruit in breakfast bags but overall comfortable stay. Will use this property again!

Friends_and_family Family

6/10

Pleasant

16 Jun 2020

Angela

Didn't even stay.

We did not end up staying here. We decided to get a hotel on our 7 hour drive home so our kids could swim in the pool before the last leg of our drive, and when I checked in, I asked about breakfast, and was told that was not available, but grab and go bags were, as well as the pool and fitness center not being open.
The only reason we booked a hotel was for our kids to swim, and there was no mention of the pool being closed on the hotels.com listing for this hotel.

Friends_and_family Family

2/10

Poor

25 May 2020

mazeric

Bad

When I got to room there was ants in thr room when I called the front desk and informed them of the situation she offered me an can of bug spray and I could switch rooms. I asked is there an ant problem she dais she dont know she works at the front desk

Friends_and_family Family

10/10

Exceptional

14 May 2020

Michael

Everything was great as always. The check in and checkout was great. Thed ladies who took care of me was very nice and my room was nice and clean. Actually the whole facility was very clean and kept up.💯👌👌

Business Family

10/10

Exceptional

16 Apr 2020

Kelly

Would prefer a dim light in the room. Room was clean and comfortable

Leisure Partner

6/10

Pleasant

11 Mar 2020

Delbert

Good location.from Olivet University where my wife and I attended a concert. Quiet and Clean.

Leisure Family

8/10

Excellent

12 Feb 2020

Verified traveler

Upon our arrival, Ms. Wanda was very welcoming and helpful. Room setup was ok but most importantly clean. Pool was nice but would be better if water temperature was warmer. Kids enjoyed it briefly. Breakfast buffet was wonderful and lady working the area was awesome. I did not get her name.

Friends_and_family Family_with_children

8/10

Excellent

27 Jan 2020

Leah

This is a very nice hotel. Nothing too fancy but very clean and updated. Breakfast is delicious and yummy. The 2 front desk ladies were very nice and helpful when arrived and needed anything. Overall great stay.

Business_and_leisure Family_with_children

6/10

Pleasant

30 Dec 2019

brian

Overnight stay at Marriot.

We wanted a non smoking room but the room reeked of old smoke and lingering aromas. We would have changed rooms but it was late and we we tired. Unfortunately the bed wasn’t that comfortable. It was way too soft for our taste.

Partner

8/10

Excellent

16 Dec 2019

Jeremy

Nice for a short stay.

Clean, comfortable hotel. No frills, but none were needed. Breakfast was solid.

Friends_and_family Family

2/10

Poor

06 Dec 2019

Lyndsey

Only had handicapped room.. very small rooms... no dogs allowed. Were. It going to refund me. Terrible

Business

10/10

Exceptional

30 Oct 2019

Gregg

Service and cleanliness were outstanding. The bed was just not real comfortable for me

Business

6/10

Pleasant

08 Oct 2019

Dianne

Just ok

I have stayed in a lot of Fairfield Inns--this is not my favorite by far. The personnel were nice and friendly, but the rooms looked \"tired\". The worst part for me was the TV service. limited channels and was slow to navigate --very poor-- If I was paying less than $100 for a room, it would be ok, but this was the highest rate in the area I was staying--will not stay there again as I do not feel it was a good value

Self

10/10

Exceptional

27 Sep 2019

Jerry

I will stay again

Very Clean Stay and very comfortable

Friends_and_family Family

8/10

Excellent

30 Aug 2019

Verified traveler

This is a very nice place, and overall very clean. When I entered my room all the lights were on, the toilet seat up, the desk chair was in the corner far from desk and there was a bag of trash on the floor just inside. Looked as though the cleaning staff just didn’t completely finish room, but I was afraid that maybe it was occupied but it wasn’t. Girl at desk said, ‘sorry about that.’and put me in another room. TV didn’t work in that room so I just went back to other. Toilet seat up in both. I guess that’s how they leave them when cleaned.

Friends_and_family Family