MainStay Suites Bourbonnais

8/10

Excellent

21 Feb 2026

Andrew

Room was good. Smake and weed smell in the hallway though.

Partner

2/10

Poor

21 Feb 2026

Sarah

The entire hotel smelled like stale cigarette smoke, the room smelled like rotten food, and the room was very dirty. We don’t end up staying because it was so gross. People were also clearly living there and had dogs barking all over the place.

Family_with_children

2/10

Poor

02 Jan 2026

Rebecca

I rented 3 rooms. One room smelled awful of Marijuana. 2 rooms had broken televisions. There were children in the gym across from me both nights with no supervision. One room had a broken showerhead. They nickeled and dimed you for everything. They charged my 1 year old granddaughter to eat the breakfast buffet. She didnt eat anything. Would not recommend this resort for the cost.

8/10

Excellent

11 Dec 2025

Laketra

The room was clean and the bathroom was spotless!

Friends_and_family Family

4/10

Poor

09 Dec 2025

Tim

No hot water bathtub dripped all night . Very loud

Business

8/10

Excellent

30 Nov 2025

Jessica

Staff is very friendly and answered my questions. The room was amazing. I really loved the stay. It was a home away from home.

Self

10/10

Exceptional

22 Nov 2025

Sergio

Lots of food within walking distance. I had the suite with the kitchen was very nice. And staff was very polite and helpful.

Business Pet

10/10

Exceptional

22 Nov 2025

Michelle

Yes

Self

10/10

Exceptional

12 Nov 2025

Tatianna

Everything was great the only thing was it was an old wash rag already used with hair on it from the previous people in the hotel maybe it was just overlooked by the cleaning people but everything else was awesome!

Leisure Partner

8/10

Excellent

03 Nov 2025

Michael

Comfortable bed

Business

10/10

Exceptional

01 Nov 2025

Roy

Clean, spacious room in a quiet setting. Conveniently next to a Cracker Barrel restaurant.
Friendly, capable staff.

Business Self

10/10

Exceptional

31 Oct 2025

Andrew

Great staff, excellent location just off the interstate and a variety of restaurant choices right nearby.

Leisure Family

10/10

Exceptional

27 Oct 2025

Robert

Staff was nice and helpful.

Business

10/10

Exceptional

19 Oct 2025

Sergio

Great place very friendly staff. The rooms look amazing. I have the king suite and you couldn’t ask for anything better especially for the price.

Business_and_leisure Pet

2/10

Poor

19 Oct 2025

Elsa

Do not stay here

Filthy room. Hairs on the toilet seat. I hope it was dirt on the light switches. The door wouldn’t lock. Just terrible. No value in the amount paid.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Susan

Clean but cooking odors in room

Partner

8/10

Excellent

09 Oct 2025

Lois

Hoppy Pig restaurant is great to go to.

Leisure Family

2/10

Poor

05 Oct 2025

Maurice

My room was dirty, and I had no towels. And the Wi-Fi didn't work.

Leisure Partner

8/10

Excellent

04 Oct 2025

Esteban

Check in was great

Leisure Family

4/10

Poor

29 Sep 2025

Gary

Dirty and noisy. Day staff ok. Night staff lazy

Leisure Self

10/10

Exceptional

27 Sep 2025

Penny

It was a great time there. Rooms were perfect, everything we needed. Staff was wonderful and so nice.

Leisure Partner

8/10

Excellent

24 Sep 2025

Stephon

Nice understanding staff

Business_and_leisure Self

8/10

Excellent

20 Sep 2025

Danielle

.

6/10

Pleasant

15 Sep 2025

Joe

Water pressure in the room.Both sink and shower were very low.The hallways were ridiculously dirty with dog hair. When you go out what I believe would be the south door on the first floor there are handicapped spaces that cars are allowed to park in that have no handicap tags. There were two people sitting in one of those cars watching everyone go in and out that door the desk clerk just said that's a normal customer. I said shouldn't be parking there.

Leisure Family

10/10

Exceptional

11 Sep 2025

Angelica

loved it

Leisure Partner

10/10

Exceptional

11 Sep 2025

Chequita

Liked

10/10

Exceptional

09 Sep 2025

Laura

The lady that checked us in for our 2nd night was so nice!
Love the room. Near clean, lots of room plus a kitchenette.

4/10

Poor

08 Sep 2025

Verified traveler

This place was dirty. Wish I could say something good, it stinks and looks like it does get cleaned. We stayed one night, left and took our loses on the second night.

Friends_and_family Family

8/10

Excellent

30 Aug 2025

Ernest

It was a good experience

Business Self

10/10

Exceptional

19 Aug 2025

Dan

100% satafied

I was impressed with the room for the price. The only reason I didn’t give it 5 starts on the cleanliness is because there was left over pizza in the fridge which wasn’t that big of a deal to me. I would definitely stay here again.

Self

2/10

Poor

18 Aug 2025

Jo Ann

Nothing

Leisure Self

8/10

Excellent

15 Aug 2025

Donna

When we drove up I knew we were in trouble. My husbands white socks from room floors had to be thrown away so black. So much hair in bathroom on everything front of toilet covered in urine bottom of bathtub black with dirt. Need I say anymore

Leisure Partner

8/10

Excellent

02 Aug 2025

Shakayla

The bed is extremely soft and comfortable.

Partner

10/10

Exceptional

27 Jul 2025

Akima

Nice

6/10

Pleasant

23 Jul 2025

Dianna

Descent & Small parking lot area

The TV is controlled by the office (volume)

The bed slides from the header boar all the room doors slams hard during entering and exiting the room. Where housekeeping places the bath towels under the sink, it needs to be clean and dust free.

Business

10/10

Exceptional

22 Jul 2025

andrew

Quiet room, comfortable bed excellent, air conditioning system, full-size refrigerator.

TV has YouTube

Always could be a little bit cleaner

Leisure Self

6/10

Pleasant

05 Jul 2025

Daniel

Could not enter room at 9.00am wife is pregnant and we were very tired 😩 finally let us in about 11.an

Leisure Partner

10/10

Exceptional

01 Jul 2025

Verified traveler

Nice

Business_and_leisure Self

10/10

Exceptional

21 Jun 2025

Devon

Good just need pool and better breakfast

Self

10/10

Exceptional

09 Jun 2025

Tracy

Great place! Newly renovated. Easy check in and out! Would definitely stay again.

Leisure Partner

4/10

Poor

28 May 2025

S. Martin

There are better options available. Rooms not spacious (as pictured), common areas run down, noisy and parking area was a bit concerning.

Partner

8/10

Excellent

06 May 2025

Verified traveler

Not the best, but not everything was the hotel's fault. The bathroom had some cleanliness issues. The guest across the hall had a very large dog who barked continuously. The guest above my room decided at 2:00 in the morning to stomp, move furniture (?), and throw things on the floor for over an hour. I did not inform the desk on either situation. The desk people were fantastic. Very welcoming, polite, helpful, and pleasant.

Business

8/10

Excellent

03 May 2025

Dennis

Easy access

Leisure Partner

6/10

Pleasant

03 May 2025

Stephen

There was really no breakfast offered there. There were extremely few items available, such as small containers of yogurt and coffee. The bathroom door was installed incorrectly and would not stay open. It always closed on its own.

10/10

Exceptional

25 Apr 2025

Jeanne

Great rooms.

10/10

Exceptional

25 Apr 2025

Kristine

Very nice setting & the hotel staff was fabulous!

Leisure Self

2/10

Poor

23 Apr 2025

Rebecca

The room had food on the floor , appliances were dirty , and the room smelled like old food

Self

6/10

Pleasant

19 Apr 2025

Pamela

Upon arrival I had to wait 45 minutes to check in. There was no stuff at the desk to check me in. When I finally got to my room the bed spread had stains on it. It was very noisy due to all the kids running around.

Leisure Partner

6/10

Pleasant

26 Mar 2025

Daniel

Super noisy

2/10

Poor

18 Mar 2025

Jeanette

Stay here if you like sleeping on a bed of nails.

Toilet was running none stop when we entered the room. The floor was sticky and freezing cold as is laminate on concreat during winter. The mattress was extremely firm, and the metal frame squeeked loudly every time you move the tiniest bit to find comfort. The room echoed horribly. The other tenants came in at 1 and 2 am were yelling at the other end of in the hall and closing the door loud enough to wake the dead and the receptionist did nothing.

Partner

6/10

Pleasant

17 Mar 2025

Patricia

Not kid friendly.

Business Family

4/10

Poor

17 Mar 2025

Jeffrey

Ok

Leisure Partner

6/10

Pleasant

11 Mar 2025

Verified traveler

Not for families

People noisy in hallways all hours of the night. Could hear the washer/dryers going underneath us. Room was good, clientele not so good for children.

Business

8/10

Excellent

10 Mar 2025

Alex

As someone who travels for work and regularly stays in hotels a week at a time, I found my room to be very functional with nice amenities for living and doing my work. The spacious walk-in shower was an unexpected treat.
My only complaint is that there was short body hair on the bathroom floor that was not my own. A quick swiffering would have fixed that.

Business_and_leisure Self

10/10

Exceptional

10 Mar 2025

Brenda

It waß close to everything that i needed. Room was awesome

Leisure Pet

10/10

Exceptional

17 Feb 2025

Dazuana

It was very nice really enjoyed it

10/10

Exceptional

13 Feb 2025

Patricia

Two of the front desk workers are amazing and it’s one that’s always mad with attitudes.

Family_with_children

8/10

Excellent

28 Jan 2025

Roy

These mini-suites are quite comfortable and include cooktop, microwave, full-sized fridge, pots, dishes and cutlery...plus a few more appliances.
The room has no carpet--a plus for allergy sufferers! The bed was fine.
The price was very reasonable also.
A Cracker Barrel is next door, plus a Denny's not far.
Only negative: someone should have vacuumed the hallway and stair case...

Business Self

6/10

Pleasant

30 Dec 2024

Bruce

The halls were very noisy at night making a good night of sleep difficult. Also, marijuana smoke dominated the air which penetrated into our room making our experience poor.

Leisure

6/10

Pleasant

25 Dec 2024

Kartik

Pretty average. Missing basics like towel hangers in the bathroom.

Leisure Partner

8/10

Excellent

25 Dec 2024

Roy

Rooms are very well-equipped for long stays; rooms have a full-sized fridge, small cooktop, crockpot, toaster, dishwasher, utensils, etc.
Good price and location.

Business Self

8/10

Excellent

22 Dec 2024

Alexis

Had to ask for a different blanket, it had some gunk on it. The staff needs to take a little extra time to really sweep the rooms and clean the little spaces

10/10

Exceptional

17 Dec 2024

chenita

The only problem i had was the floors wasing clean there was stains in the rooms and trash on the floor in the hallways and the 2 days we were there the trash were still there

Leisure Partner

8/10

Excellent

08 Dec 2024

Elizabeth

The woman (sorry, forgot her name) working the counter was very nice. There were some obnoxiously loud guests that she addressed so she could hear us check in. Our 1st room was dirty & she did switch us rooms. The 2nd room was still dirty, but not as bad as the 1st. We had to use sanitizing wipes to clean the floors because they were leaving our socks black. The hallways smelled like smoke & you can hear EVERYTHING going on in the rooms next to you and in the hallway. There should definitely be a “quiet hours” time enforced. The 2nd night we stayed the smoke/CO2 detector started beeping at 1:30am. The front desk said there was not anyone that could fix it, but did offer to switch us rooms. We were traveling with a child and didn’t want to wake her to switch and move all of our things into another not so clean room for a few more hours of sleep, so we ended up checking out and just driving home. Not a great experience.

Leisure Family_with_children

10/10

Exceptional

24 Nov 2024

Ervin

New renovation the room was nice but needs to work on the cleanest

Family

10/10

Exceptional

22 Nov 2024

michael

Everything went well except there were little flies in the bathroom that came out when I showered. Probably to escape the cold outside. Otherwise, the bed was clean and the room was nice.

Self

10/10

Exceptional

21 Nov 2024

James

Love it

4/10

Poor

17 Nov 2024

Nancy

This was the worst Main Stay I’ve ever visited.

1. We had one of our rooms changed before we got there. Not exactly sure why. Did appreciate the heads up.

2. The rooms were dirty. Floor has not been cleaned in 209. Food on the floor. Something smeared on the wall.

3. 1 trash in entire room, yet an entire kitchenette.

4. Mirrors were foggy due to being cleaned with dirty rag.

4. Hair in tub drain.

5. No one explained housekeeping policy and that we only got one set of towels unless requested.

6. Loud hallways with people yelling after 9 pm.

Leisure Family

6/10

Pleasant

16 Nov 2024

Timothy

Very nice and friendly staff

Leisure Self

6/10

Pleasant

08 Nov 2024

Travis

Nice staff

Business

10/10

Exceptional

08 Nov 2024

James

Nice place

Leisure Self

2/10

Poor

01 Nov 2024

Maya

Didn’t even get to check in because staff on the phone informed me there was NO AGE RESTRICTION to buy and check into a room. You can imagine my surprise when I arrive to check in at almost midnight and I am told I can’t check into the room I payed for because there IS in fact an age restriction.

2/10

Poor

26 Oct 2024

Heather

This hotel was awful! It smelled VERY strongly of smoke in the lobby, at the check-in desk as well as our room, although it's a smoke-free facility. Our room was disgusting. The floor was filthy with multiple hair rubber bands, dirt, trash, etc. The bathroom was obviously not cleaned, with hair and dirt all over the floor. There was blood on the walls in the bathtub. The bed sheets were even more awful. They were NOT clean. They had hair & dirt all over them and had obviously not been changed since the last occupants. I went down to see if a different room was available, that had been cleaned, and she said it was the only one available. No other hotels in the area had vacancy, or we would have switched hotels. She did not apologize for the dirty sheets, but did inform me that she was not here when the rooms were \"cleaned\". She went to a laundry room and handed me 2 sets of sheets and said she would put something in the notes on our account. Once in bed, there was a ridiculous spring noise, at every movement, throughout the night in one of the beds. Our two sons were in that bed and are not very big. I can't imagine the how much noise there would have been had adults been in that bed. We made it through the night and were hoping not to be disappointed at breakfast. Of course, their \"continental breakfast\" consisted of a few unpackaged mini muffins and black coffee. We waited to speak with someone about the condition of our room but no one ever came to the front desk.

Leisure Family

6/10

Pleasant

26 Oct 2024

Auriana

Upon check in and parking my car I noticed that it has be updated but still doesn’t disguise the wear and tear. My room smelt like weed gross! Will not be staying here again and honestly the only reason I stayed when I did was because my typical hotel was book the weekend of my college homecoming weekend.

Leisure Friends

2/10

Poor

25 Oct 2024

Gina

We were taken to 2 dirty rooms before we finally settled on a “clean” room. It had a horrible, overpowering marijuana odor.

Leisure Partner