Name: Red Roof Inn Bourbonnais
Address: 1311 North State Route 50, Bourbonnais, 60914, US

2/10

Poor

20 Jul 2026

Sherry

First off, we pulled into the parking lot, we had to get around the police and their cars right out front of the hotel. We were going to pull up under the canapy to the front door, but there was a car with people just hanging around it and on it. We park around the corner. As I got out of the car, I notice the police up on the second floor catwalk taking with a women . Then I noticed the catwalk and whole building was in shambles. Thick rust on the metals holding up the catwalk, cement crumbling off the second floor and the first floor area. Broken down cars, hoods missing, engines missing. The women at the counter was the one by the car out front. She was very nice. But, she put us in a room right next to where the police and women commotion up on the second floor. There was a lot of men hanging around up on the catwalk area and below. The outdoor pool was definitely not in use for a very long time. I think there are a lot of live ins staying here. I went back to talk with the desk lady and told her we would not be staying there. For fear of our car and ourselves not being safe. She said she understood and gave back our $50 deposit. She couldn’t refund our room because we went through a third party for booking.

Partner

10/10

Exceptional

17 Jul 2026

Zachary

Staff was very kind and helpful during the difficult time me and my bf were going thru thank you fir the hospitality we will be staying there again

Pet

8/10

Excellent

15 Jul 2026

Laurel J

Staff was pleasant and helpful

Pet

10/10

Exceptional

13 Jul 2026

Steven

Semi truck and trailer parking. Very helpful. Thanks

2/10

Poor

13 Jul 2026

Xochitl

Mold on the pillows, sheets were not changed, carpet not vacuumed and desk dusty

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Sonya

Clean room and friendly staff!

Family

2/10

Poor

10 Jul 2026

Leonard

Trash

10/10

Exceptional

10 Jul 2026

Eduardo

Perfecto, todo el servicio

Partner

8/10

Excellent

08 Jul 2026

Robert

The staff was awesome, property was located near everything

Partner

2/10

Poor

07 Jul 2026

Ines

Bugs all over room. Alive and dead. Ac didn’t work in the first room. Got locked out on second day because our key would work. Ac still didn’t work. Staff was rude and not helpful. Moved rooms on second night. Jetted tub did not work. Breakfast was a bagel or stale cereal. I had no towels in both rooms and no trash can. Bed had stains.

Partner

2/10

Poor

28 Jun 2026

MARINA

Room smelled like cigarettes and there was a stain on the comforter. Do not recommend staying here

Family_with_children

6/10

Pleasant

27 Jun 2026

Wendy

We got to the hotel late but called ahead. The room they gave us was on third floor and already occupied . Thankful the residents of the room were forgiving and they got us a new room but we had to go back down and back up again at 11:30 in the evening. They were helpful but after a long drive it was a bit frustrating.

Partner

10/10

Exceptional

24 Jun 2026

Richard

The staff made this hotel a real nice place.
The only thing I didn’t like was at the bottom of the door at
room 117, the weather stripping is totally off and just gathers on certain parts of the door.
There was a heavy rain the other day and since the weather stripping isn’t on the bottom of the door properly , that rug inn front of the door was soaking wet from rain water coming in from under the door .
I had to use 7 towels to sip up the excess rain water .
So if any of the towels are stained
This is the reason. Why .

Thankyou ,
Ritchie Maffia

Self

8/10

Excellent

24 Jun 2026

Chris

The outside looks horrible. The room was perfect.

10/10

Exceptional

18 Jun 2026

Alexander

This was a uniquely clean, orderly, and friendly budget motel. I would recommend to anyone.

Self

4/10

Poor

17 Jun 2026

Melondie

Water pressure

Self

10/10

Exceptional

08 Jun 2026

Kia

I wouldn’t mind visiting again when I’m up that way.

Self

2/10

Poor

04 Jun 2026

Raynard

The carpet by the bed was wet, and there was no shampoo or body wash in the shower dispenser. The water pressure was unbelievably bad. That was the last time I'll stay there. Don't waste your money. It was late, and we had no other choice. The staff was good and understanding but couldn't do anything to help, only pass our experience concerns on to management when they got in.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Charlie

The room was very comfortable. Though the towel holder in the bathroom was off the wall when we arrived, it did not hinder our stay. We reported it to the office, and we were not held accountable for any damage. The bed was very comfortable, and the room was clean when we arrived. We had a good experience.

Partner

2/10

Poor

02 Jun 2026

Maricela

Bad for the price!!

Family

4/10

Poor

28 May 2026

Connor

The recent renovations of this hotel is like putting lipstick on a pig. Unsafe neighborhood with gambling houses nearby and INSIDE the hotel by the front desk. Lots of undesirable people staying and living in the hotel, rusted out rails and stairs. The rooms themselves are alright, but the overall impression of the hotel has you counting down the hours until you can check out.

Partner

8/10

Excellent

16 May 2026

Joseph

Place was secure, the one lady who waited on me was very pleasant and helpful. The property's stairs are very rough, perhaps dangerous.
I cannot believe ownership had only one person trying to get everything done, with a full booked hotel.

Self

10/10

Exceptional

14 May 2026

lisa

Friendly staff, good breakfast, small rooms, good prices, would stay again

Friends_and_family Family

2/10

Poor

09 May 2026

Jill

Room smelled terrible! Not very clean. Stayed in handicapped room. Switches, soap dispensers, sink and floor were nasty.

Self

10/10

Exceptional

08 May 2026

Thomas

Good value

Self

10/10

Exceptional

03 May 2026

Haniyya

I was safe

8/10

Excellent

02 May 2026

Emily

A mistake was made during check in however the staff was quick to resolve the issue. Parking was easy and the room was clean.

10/10

Exceptional

01 May 2026

Alta

Very nice overnight stay! Clean room and lobby/dining area. Staff were friendly and helpful. Breakfast was very good.

Partner

6/10

Pleasant

24 Apr 2026

Veronica

Very great customer service, helpful, being very polite and helping Thank you.

Self

6/10

Pleasant

20 Apr 2026

Bridget

It's kind of loud here because it's near a loud intersection. Some guests were also yelling in the evening. The room is very clean and has an updated decor, and the bed is fine. Good pillows.The exterior areas are a bit rough looking, but the staff are very nice and helpful.

Self

6/10

Pleasant

19 Apr 2026

kimberly

The location is superb. The location of the ice machine was not convenient, strangers knocking on our door close to 2am was frightful and the thermostat didn’t register correctly.

Partner

8/10

Excellent

17 Apr 2026

Temeka

The room was very clean and the staff was very polite and friendly

Friends_and_family Family

4/10

Poor

28 Mar 2026

Marion

This was a handicap room. My 93 year old mother could barely get around in the room with her walker. A wheelchair would never be able to fit in this room. I could not see the numbers on the door while looking for our room. The force of water in the shower was very light. There was no butter for toast or waffles in the morning. The coffee was cold. I had to take it back to the room and heat in the microwave.

Pet

4/10

Poor

25 Mar 2026

Kimberly

The room was terrible and I got upgraded. The bed situation was horrible. Every time you sat on it or got up a horrible noise from the frame happened.
The gentleman at the frint desk was very friendly.

10/10

Exceptional

20 Mar 2026

David

Yes

Self

2/10

Poor

10 Mar 2026

George

Pubic hair in our hot tub dirt on the blankets stains on all of the pillows the entire place smells like marijuana it's disgusting I don't care if it's legal it's called bleach it's called Pine-Sol learn how to freaking use it

Partner

4/10

Poor

07 Mar 2026

Kin

No hot water for shower.

Self

6/10

Pleasant

05 Mar 2026

Shamani

Room was nice could’ve used a bit more cleaning seen little specs of hair so it wigged me out. Water pressure in shower very low .. hot tub is fine and great most of the hot water goes there I see. One of the night stands didn’t work nor did it have a bulb in it. The WiFi only works at night and wouldn’t work for anything else but my phone. On another tip the bed was very comfortable but room could use some updating

Partner

8/10

Excellent

03 Mar 2026

Mike

The room was clean and comfortable. There was not hot water for showers in the morning. A light bulb was burned out in the light above the mirror outside of the shower.

Business

10/10

Exceptional

21 Feb 2026

mark

Everything was very clean and good. its the only place I stay when seeing my family.

Self

8/10

Excellent

21 Feb 2026

MARY

The room was clean but very small and congested. Could use an update. Pictures were a deceiving.

Friends_and_family Family

2/10

Poor

16 Feb 2026

Juliane

Bugs, you can not get them to come clean your rooms, staff is extremely ignorant!

8/10

Excellent

13 Feb 2026

Sofia

It was a pleasant stay

2/10

Poor

01 Feb 2026

Amanda

When I arrive, they told me that they didn’t have any clean rooms available. They gave me a room that they hold was clean. The room smelled like smoke when I got there and now they are trying to charge me $150 for a smoking fee.

Self

4/10

Poor

24 Jan 2026

Adan

There was no hot water in my room I told them about it the maintenance guy maybe was in my room for 2 minutes and said he fixed it and didn't do anything I had to myself get my own tools to fix the hot water the bathtub was disgusting and stained and there was blood stains on my sheets

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Jose luis

Esta muy bien al 100%

Leisure Partner

2/10

Poor

05 Jan 2026

Byung Hun

Mar

10/10

Exceptional

04 Jan 2026

Zoey

The room exceed our expectations and the staff were very friendly. Would stay here again!

Partner

8/10

Excellent

04 Jan 2026

Libby

The room was clean and we parked right in front of our room!

Leisure Partner

10/10

Exceptional

28 Dec 2025

Stephon

Waffles was delicious I must say lol, I love the dining area as well

Leisure Self

8/10

Excellent

24 Dec 2025

Marrissa

The staff members were great overall very peaceful stay. Rooms are clean and i enjoy having access to outside. I just wish there was an elevator i was on the 3rd floor all the way at the end it was a long walk.

Friends_and_family Family

2/10

Poor

06 Dec 2025

Amanda

to the room, the air conditioning was on remind you. It’s like 10° outside. It was 40° in the room so freezing and then I turned the heat on and went to sleep when I woke up this morning. The room hadn’t heated up past 66° so it was still very cold in the room. This is Illinois. There’s no reason that after they turned down a room, they shouldn’t be turning the heat on so that it can be a moderate temperature in the room for the next guest. I woke up this morning to take a shower at about 830. I let the water run for about 10-15 minutes It never got hot. I allowed it to run for an additional 20 to 30 minutes. It still never got hot. I called down to the front desk, they came and did an adjustment to the tap and then they told me that I could not shower for another hour because other people were showering right now and the water wouldn’t be hot until they were done which meant I couldn’t shower until 1030 check out was at 11. It didn’t allow me enough time to get myself fully together. This was a terrible stay. Also there were no washcloths only hand towels and bath towels in the room luckily, I brought my own washcloths

Friends_and_family Friends

6/10

Pleasant

02 Dec 2025

Annie

No microwave, but there is a fridge. A bit of a small room, weak water pressure. Very noisy, but definitely a damn good sleep. Lots of things to do, would love to come back just to stay at this hotel for a week.

Business Friends

8/10

Excellent

30 Nov 2025

Michael

The room was very clean and the staff was friendly.

Business Self

4/10

Poor

19 Nov 2025

Juliane

I stayed well over a week. I asked 3x to have my room cleaned and it never got cleaned!

6/10

Pleasant

11 Nov 2025

Julio

Everything was OK

8/10

Excellent

09 Nov 2025

Catherine

The staff was very courteous. They even allowed us to check in early. The only issue we had was addressed immediately by the manager and she was absolutely wonderful. The only complaint I have would be the room was a little smaller than I expected but other than that it was wonderful.

10/10

Exceptional

07 Nov 2025

Trinity

Clean, appreciate the microwave and fridge

Business

2/10

Poor

06 Nov 2025

Christopher

Room was horrible people hanging out seem to be partying all over barely any breakfast if able to get it at all seem like residents were taking it all basic cable no pool access to pull it outside the office area is in the lobby which is a cold walk and you're constantly looking around the corner to see if you're going to get jumped felt unsafe there's no women cold walk to the office all outside access place needs to worry about staying customers as much as it worries about gaming parlor and alcohol

Business Self

4/10

Poor

05 Nov 2025

Harold

..

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Terrianne

I loved the person who checked me in She had Colorful hair and a sparkling fun attitude I was there to spend a cpl nights as I was getting married and chose here to stay for the budget. The beds were stiff and very firm but my New Husband loced them i on the other hand didnt but was verry happy with the clean room hot showers and kind friendly staff... the lady that checked me in was Stephanie i think i lost the paper with her name on it but she was amazing !! Will recommend

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Tiffany

Staff was really great.

Leisure Partner

8/10

Excellent

31 Oct 2025

Marla

No. Shower hf a few deaf bugs in it. Ice machines all of them were broken

Self

8/10

Excellent

29 Oct 2025

Nick

Parking lot and workspaces were quiet and safe

Self

2/10

Poor

27 Oct 2025

Juliane

Room was not available upon arrival. Stated they did not have a reservation from me. Since it was through 3rd party they were making it difficult to find me a room. Then they did get me a room. After I got to the 3rd floor with all my stuff they called me and told me they had a different room for me so then I had to pick up all my stuff again and go back down to the first floor. After I got the room key and went to the new room the key would not work. I had to call the front desk again. They had to come open it with a key because they could not get the room key to work. They said they would have someone come fix it in the morning but no one ever came and I had to go to work. Still not fixed at end of day. They guess no one relayed the message. They had to find a new room for me again!! They said they were upgrading my room to a Jacuzzi room. I told them I don't need that. I'm just there to sleep and work. They never once offered me money off my stay. That would have been beneficial. Not a hot tub!! There were also several other issues but I'm not trying to write a book. Staff is rude, and unhelpful. The owner is a joke! I now will be calling corporate!

Business

10/10

Exceptional

24 Oct 2025

James

Nice room

Business

10/10

Exceptional

19 Oct 2025

Heidi

Room was hot and AC didn’t seem to work great, but leaving the window open before bed fixed that issue. Beds were comfy and room was clean. Room was tiny, so not enough space to walk around the beds all the way, but they left some space by the bathroom for suitcases. Great location. Was a pain to walk around the whole upstairs to get from the elevator to our room, but at least there was an elevator; not every motel has one. Overall, perfectly acceptable for a cheap stop-over hotel. Would stay again.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Daniel

The staff was great. The room was very nice. The grounds where a little dirty there was trash all over the place. But all in all the stay was good. I would definitely stay again

Business Partner

2/10

Poor

09 Oct 2025

Julie

This place is like a trap house

Business Pet

6/10

Pleasant

06 Oct 2025

Mylon

We got the jacuzzi suite and the jacuzzi wasn’t working

Partner

6/10

Pleasant

03 Oct 2025

Garry

Do not expect much for there “breakfast”. Toast/bread apples/oranges . The juice they had was nasty. No jelly for toast. A few bagels ( maybe). If you need a clean room and not much else then this is the spot. Beds are comfortable.

Leisure Partner

6/10

Pleasant

30 Sep 2025

William

Still waiting on $50 deposit, over 3 days

Partner

10/10

Exceptional

29 Sep 2025

Sharon

It's not about fancy buildings and cost, it's all about the people who care, listen, understand what you're saying and are willing to help in any way possible, will be there again in 2 months or sooner.
Robert fennell and Sharon fennell
Hope we can get the same room 231.

Partner

10/10

Exceptional

25 Sep 2025

Oscar

Good workers

8/10

Excellent

24 Sep 2025

Karen

Overall very good experience. The only downside is the trailer park and storage units behind it. Lots of riff raff walking through or hanging around smoking. Room was clean and staff was very helpful. The people in the next room we're smoking pot, and it was wafting into my room at off times if the day and night toward the end of my stay. Would stay again if nothing else available.

Leisure Self

10/10

Exceptional

21 Sep 2025

Darryl

A little out dated rooms but clean

Leisure Family

10/10

Exceptional

19 Sep 2025

Kayla

Clean night staff is wonderful

5 star night shift was amazing super nice and willing to work with u

8/10

Excellent

18 Sep 2025

Ken

It’s a budget hotel so you get what you pay for. May not have some of the perks but a reasonable y

Leisure Self

10/10

Exceptional

18 Sep 2025

Aleksandr

Good times!
Red Roof with gambling machines and Bar!
Friendly staff

Business Family

2/10

Poor

17 Sep 2025

Myron

First and last

Room smelled of feet bad! Floor was filthy with stains and mattresses was horrible

Friends_and_family Family

4/10

Poor

11 Sep 2025

Jamie

The motel was run down and there were a lot of people that appeared to be using. The floors were really dirty. On the plus side, the staff was really great, super nice! They did grwat picking their staff, because that was the best thing about this place. The lobby was clean and breakfast was okay.

Leisure Family_with_children

10/10

Exceptional

10 Sep 2025

Avery

I really like the lights in the room and also the hot tub

Leisure Family

4/10

Poor

09 Sep 2025

Terence

The low price is not a bargain. It is value-based. Poor wifi, cold shower, and thin towels. Perhaps the last stage before demolition.

8/10

Excellent

08 Sep 2025

AMANDA

Clean place to sleep-no frills

If you are looking for a clean place to sleep this is a great, affordable option. The rooms are small but clean and decently updated. The beds were comfortable enough. The ladies working were very friendly. There wasn't much for breakfast (waffle maker, bagels, apples) and there's quite a bit of noise from the highway but I would stay here again if I am in the area.

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Oscar

Good stay

10/10

Exceptional

30 Aug 2025

tyriq

We've stayed here twice now and both times was great. Its quiet they keep it really clean. Workers are very nice. The rooms are cool

Leisure Family

10/10

Exceptional

29 Aug 2025

Gabe

Staff is amazing. Shannon is incredible as always.

10/10

Exceptional

26 Aug 2025

paloma

Great customer service!!!

6/10

Pleasant

24 Aug 2025

Tianwen

A bit too noisy but staff were superb and beds were comfortable.

Leisure Family

10/10

Exceptional

11 Aug 2025

DLinnette

Great staff. Shannon and Kristin were very helpful. My room was clean and perfect for me. I love this hotel. I will continue to come here when Im in town. Comfortable bed also.

Business_and_leisure Self

10/10

Exceptional

09 Aug 2025

Kevin

Staff was great, helpful. The lobby was clean, the room was clean, but the shower head and water pressure not so great.

10/10

Exceptional

08 Aug 2025

Karla

Everything okay

10/10

Exceptional

05 Aug 2025

Brian

Everything was excellent, except small in-room coffee pot was missing

Business_and_leisure Self

8/10

Excellent

01 Aug 2025

Jeff

The woman who checked me in was very nice, I used to party in this place 15 years ago when it was the motel 6. The renovations are nice, I went there with the intention of sleep and focus, I got just that.

Leisure Self

8/10

Excellent

25 Jul 2025

Kimberly

Property was fine for work stay, room was very clean and had all amenities. Noisy after dark due to proximity to freeway and all the guests coming back. Front desk staff, both morning and evening, we’re very professional and friendly.

Business Partner

8/10

Excellent

23 Jul 2025

Rich

Out of the hussle & bussle

Business Partner

2/10

Poor

23 Jul 2025

Carol A

While I was sleeping, another guest was mistakenly given access to my room and opened the door — a very alarming and unacceptable breach of safety. On top of that, the room had a strong damp smell, which made the stay uncomfortable. I expected higher standards of security and cleanliness from this hotel. This experience was disappointing.

Leisure Family

10/10

Exceptional

23 Jul 2025

Michelle

It’s a value priced hotel and for the price, it’s perfect.

8/10

Excellent

20 Jul 2025

Darryl

This is a good option for a last minute reasonable stay. I would stay there again. Staff was positive.

Leisure Self