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The Mount Pleasant Hotel

Worcester · United Kingdom

Belle Vue TerraceView location

8.2/10Excellent340 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition7.6/107.6
Location9.0/109.0
Neighborhood8.8/108.8
Amenities8.4/108.4
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About The Mount Pleasant Hotel

The Mount Pleasant Hotel, a family-run country house hotel, occupies a beautiful Georgian building in the center of Malvern. Great Malvern Train Station is 0. 7 miles away, and Worcester is 9. 7 miles away.

The hotel's 18 individually decorated bedrooms each have an ensuite bathroom, and many feature original antique furniture, complementing the Georgian architecture. Guests can enjoy the bar and restaurant, with an additional restaurant available for private hire. Three rooms are also available for meetings, conferences, and functions.

Overlooking the Priory Church, the hotel offers direct access to the hills. Many of the public rooms and bedrooms boast views of Malvern Priory and eastward over the Vale of Evesham toward the Cotswolds.

Read more about this hotelShow less

With a stay at The Mount Pleasant Hotel in Malvern, you'll be just steps from Malvern Museum and Great Malvern Priory. This hotel is 0.2 mi (0.4 km) from Malvern Theatres and 0.4 mi (0.7 km) from St Ann's Well. Make yourself at home in one of the 21 guestrooms.

Complimentary wireless internet access is available to keep you connected. Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Cashless transactions are available
  • Minimal age
    18
  • Spoken Language

    Hindi

    English

Nearby attractions

Malvern Museum 0.1 km / 0.1 mi
Great Malvern Priory 0.2 km / 0.1 mi
Malvern Theatres 0.3 km / 0.2 mi
St Ann's Well 0.5 km / 0.3 mi
Malvern Hills 1.3 km / 0.8 mi
Malvern Hills Science Park 2 km / 1.3 mi
Morgan Motor Company 2.5 km / 1.6 mi
Barnards Green Cricket Club 2.9 km / 1.8 mi
Three Counties Showground 4 km / 2.5 mi
Herefordshire Beacon 6.8 km / 4.2 mi
Knapp & Papermill Reserve 10.1 km / 6.3 mi
The Market House 12.7 km / 7.9 mi
Cripplegate Park 12.7 km / 7.9 mi
Painted Room 12.7 km / 7.9 mi
Ledbury Poetry Festival 12.8 km / 7.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Multilingual staff
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
Show 8 more facilities & services
  • Conference room
  • Meeting room
  • Business centre
  • Non-smoking establishment
  • WindsurfingExtra charge
  • SquashExtra charge
  • Horse ridingExtra charge
  • TennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 40 m²DBL.ST

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mount Pleasant Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Mount Pleasant Hotel

8.2
Excellent
340 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Sally
Breakfast was good and parking was easy.

Great location for walking the hills and is in the centre of all the shops
Partner
10/10
Exceptional
06 Jun 2026
Sue
Just felt from home..if your home is a beautifully cared for and decked out house in a stunning location!!
8/10
Excellent
05 Jun 2026
MOIRA
Great location with parking and choice of restaurants on site.
Self
8/10
Excellent
31 May 2026
Andrew
Lovely hotel and staff. Breakfast was decent. Location was phenomenal
Self
10/10
Exceptional
31 May 2026
mark
great location, bar and car park. Great room and breakfast
Partner
10/10
Exceptional
25 May 2026
Paul
Plenty of parking, a lovely big room with stunning views. Nice bathroom. Tea and Coffee making facilities. Comfortable bed. Breakfast was really tasty. Staff were warm and welcoming. Can highly recommend.
Partner
10/10
Exceptional
17 Apr 2026
Ian
Nice welcome, lovely staff, clean room with a comfy bed and great food.
Self
8/10
Excellent
08 Apr 2026
Paul
small tidy room and a good breakfast
Business
8/10
Excellent
09 Feb 2026
Alison
Clean room, breakfast was good and staff very helpful.
Self
8/10
Excellent
08 Feb 2026
jeremy
Lovely room and the staff polite and professional. Great breakfast.
Leisure Family
4/10
Poor
21 Nov 2025
Will
Facilities
Business
10/10
Exceptional
17 Nov 2025
Aaron
Lovely hotel, friendly staff and very attentive
Partner
10/10
Exceptional
30 Sep 2025
Max
Two lovely restaurants in one hotel. Sampled both and thoroughly enjoyed them. The room was good, though the restaurant background tape was a bit close for comfort, just outside the window.
Self
8/10
Excellent
13 Sep 2025
Paul

Location is paramount

Great location with wonderful views across the town and the Severn Plain.
Partner
8/10
Excellent
24 Jul 2025
Andrew
Traditional villas, appartments around a village green. The inside of the apartments has been nicely updated. the reception area needs an professional update.
Business Self
8/10
Excellent
30 Jun 2025
Julia
Lovely building and location. Very hot, fan in the room was useless.
Leisure Family_with_children
6/10
Pleasant
29 Jun 2025
Stephen
The hotels location is excellent. However, the standard of the room and breakfast was lower than a Premier Inn or Holiday Inn Express and it cost substantially more.
Partner
10/10
Exceptional
28 Jun 2025
Robert
Wonderful, relaxing hotel in a lovely setting. Friendly staff and nice breakfast!
Leisure Family
10/10
Exceptional
23 Jun 2025
Larry

Stunning view

Beautiful location and a stunning view from our window. A clean and spacious room, friendly and helpful staff.
The only downside was: It was a stiflingly hot day and the (sash) windows were limited to open only two inches! There was a tower fan provided but even putting this by the window did very little to cool the room.
Partner
10/10
Exceptional
22 Jun 2025
Andrew

Lovely break

Had a three night midweek stay.
Hotel was very easy to find, right on main road with good signage. Car park at side. Staff were helpful and attentive. Room clean, bed comfotable, shower good.
Breakfasts were filling and well cooked to order.
Self
10/10
Exceptional
01 Jun 2025
Lucie
Really lovely stay, super helpful staff, amazing views, fab breakfast, highly recommend!
Leisure Partner
10/10
Exceptional
20 May 2025
mark
Friendly staff and good position. Room was large with a good sized bathroom. They have a car park and a nice outside area.
Leisure Partner
8/10
Excellent
19 May 2025
Jonathan
Stayed for a wedding. The hotel is convenitently located for the Malvern Hills. Bathroom was clean and the bed was comfortable.
Leisure Self
10/10
Exceptional
17 May 2025
Jeanette
We stayed for one night as we were attending a friends funeral the following day. we have stayed at this hotel on many occaisions before and it has never disappointed us.
The room was comfortable and clean, the food was good and locally sourced with a substantial breakfast in the morning to set you up for the day. We did not go walking this time but it is well sited to walk in the park or up to the hills and springs in the area.
Partner
8/10
Excellent
15 May 2025
Miles
Wifi in my room was a bit temperamental, beds were great, firm which is what I like. Excellent cooked breakfast
8/10
Excellent
08 May 2025
Geoff

Malvern weekend

It was a last minute booking for a sunny weekend away. The hotel was lovely and will stay again if in the area.
Partner
8/10
Excellent
31 Mar 2025
Guido

Pleasant stay in a conveniently-located hotal.

It was all pretty good. Some areas of the room could have done with maintenance (that's the only think marked as average) but nothing that affected comfort.
Self
8/10
Excellent
14 Mar 2025
Jacquie
Generally very good. Only negative issue was road noise. The windows are old sash style and block no road noise whatsoever and resulted in very little sleep - but I'm a light sleeper. Take earplugs and you'll be fine.
Friends_and_family Family
10/10
Exceptional
10 Mar 2025
Jane

Lovely overnight stay

Lovely big bedroom with a huge ensuite. Very comfy bed. Very clean. Good breakfast, cooked to order so a little slow in appearing. Hotel very well positioned for exploring the town and the hills. Thank you.
Partner
8/10
Excellent
04 Mar 2025
Andrew

Overnight in Malvern

Delicious breakfast! Lovely hotel.
Partner
10/10
Exceptional
13 Feb 2025
Robert

Great for a weekend away

Nice old hotel in a great location. On site parking. Good breakfast.
Partner
6/10
Pleasant
06 Feb 2025
Stuart
The staff at the hotel were welcoming and friendly. However the hotel entrance is very underwelming and dated. Room corridors feel like an office block. Such a shame as location is excellent. Many downstairs rooms look in need of restoration. Not at its best. Pity as restaurant is very pleasant.
6/10
Pleasant
30 Jan 2025
Merl
A slightly tired property
Business Self
10/10
Exceptional
26 Jan 2025
Robert
Great location, friendly staff, renovated in last couple of years. Quiet, warm, comfortable room and beds, and good breakfast. Don't expect the most modern facilities (eg shower mixer) but everything worked as it should and we would recommend and return here.
Leisure Family
10/10
Exceptional
24 Jan 2025
Gerald

Lovely stay!

Friendly receptionist checked us in, giving us a room upgrade! Room was spacious and very clean. Breakfast included fresh fruit and wonderful full English breakfast. Even though we had checked out the next day, another receptionist was very helpful in finding us a taxi. Service above and beyond.
Friends_and_family Friends
8/10
Excellent
19 Jan 2025
Teresa
Staff brilliant!
Leisure Partner
10/10
Exceptional
19 Jan 2025
Neil
Perfect location
Leisure Partner
10/10
Exceptional
04 Jan 2025
Susan
Perfect location with easy access to town, bus and trains. Rooms a bit dated but clean and had everything you needed. Staff really friendly and helpful. Breakfast excellent.
Leisure Partner
4/10
Poor
16 Dec 2024
Nicholas

Small rooms

Room too small to be comfortable, breakfast very good
Partner
8/10
Excellent
08 Dec 2024
Nicholas

Location Location Location

Lovely say ....if your going to Malvern its the place
4/10
Poor
08 Dec 2024
Erin
Really disappointed with this stay. Would not recommend.

It was the last day of a road trip & we really were looking forward to getting here & relaxing.

Unfortunately we weren’t informed that there would be a dj in the room underneath ours until 11:30pm!
We wouldn’t have chosen to stay above a club or a pub for that reason. It was so loud… we should’ve been in a room further away, not directly above it. Very unfair.

The whole of Malvern also had the water shut off Sunday morning so no water for a shower or to brush teeth!

The hotel in general was a disappointment. It doesn’t look as nice as the photos, it’s very basic & the rooms are not great & not very clean. Painfully over priced for what you get.

I did speak to the receptionist who did offer a discounted stay if we were to return but it’s unlikely.
Leisure Partner
10/10
Exceptional
29 Nov 2024
Andrew

Great breakfast!

Lovely hotel with the nicest breakfast we've had in ages. Economy room was compact but had everything we needed.
Partner
8/10
Excellent
14 Aug 2024
Max

Great hotel and will stay again

Lovely location with the Malvern park right beside it, has great views of the Abbey and Malvern, and you can practically roll out of bed and run up to Sugarloaf Hill or the Worcestershire beacon.

Breakfast was spot on.
Business
10/10
Exceptional
05 Aug 2024
Wendy
Lovely independent hotel.
Fantastic food - we had dinner and breakfast
Leisure Family
8/10
Excellent
18 Jul 2024
Michael

Fabulous food in restaurant, staff lovely

Food in restaurant was really good, room compact, noisy person above us so disturbed sleep, staff were great and room clean
Partner
6/10
Pleasant
14 Jul 2024
Linda

One night stay

Location was excellent for a family meet up in Malvern shops, bars etc so close, we didnt eat here in the evening, breakfast was ok bit of choice on buffet altho was boxed cearel. We had a room in the annex at rear which furniture was a bit dated. Bathroom was spotless. Woken in morning by radio on in kitchen which was opposite plus quilt was highest tog rating ever for July we were just too warm. Would have been perfect in winter
Partner
10/10
Exceptional
06 Jul 2024
Alvin
It was nice and close to the start of the trail up the hills and close enough to the town centre.
Leisure Friends
10/10
Exceptional
30 Jun 2024
Colin
Great location and lovely simple rooms.
Business Self
10/10
Exceptional
29 Jun 2024
Debbie
Lovely room, nice staff, great breakfast!
Leisure Family
8/10
Excellent
23 Jun 2024
Vanessa
The room we were given on arrival wasnt great..dark and hadxa musty smell, like it hadnt been used or aired for a long time. I notified reception and they immediately allocated us a different room which was just perfect, with a view overlooking the Abbey. Amazing staff at this hotel. Breakfast in fantastic and with the addition of tge new lantern terrace at the back its a perfect place to stay.
Partner
10/10
Exceptional
15 May 2024
Eileen
Very accommodating staff
10/10
Exceptional
10 May 2024
Allan
Quality dinner in the restaurant, good nights sleep and a very good breakfast. Always enjoy my stays there.
Leisure Self
10/10
Exceptional
07 Apr 2024
Janet

Good hotel

Good service, drinks and food. The room looked a bit tired but was comfortable and clean.
Partner
10/10
Exceptional
01 Apr 2024
Robin
From check in to check out everything was great. Ate at the restaurant on site and the food and service were excellent.
Leisure Family
10/10
Exceptional
06 Mar 2024
Michale

Good for short s

Short 2 day stay, room large and bright, Coffee tray needed some attention, but generally very clean.
Bathroom good, lots of very hot water available, shower good. Slightly noisy due to location (road) and single glazing.
Good breakfast, didn’t try any restaurant meals
Partner
10/10
Exceptional
06 Mar 2024
Greg
Great food in the restaurant, quiet, and you can walk straight up into the hills from there
6/10
Pleasant
12 Feb 2024
Annette

Charming old hotel in the heart of Malvern

Pleasant stay. Meal were lovely and staff friendly. Lots of stairs. Our room backed onto an outdoor seating area which was fine in the winter but may not be so great in the summer. Great location.
Partner
10/10
Exceptional
06 Feb 2024
Dawn
Great stay in Malvern for our theatre night very convenient. Very clean and staff helpful.
Fantastic breakfast. Thank you !
Leisure Family
10/10
Exceptional
17 Jan 2024
David
Very happy with our stay
Friends_and_family Friends
10/10
Exceptional
07 Jan 2024
Karen

Great Stay

We had a great stay at this hotel, which is close to the town centre and the hills. The rooms are lovely and clean with a large bathroom. The breakfast was excellent and we also had dinner in the hotel’s Mulberry Restaurant, which again was very good. I would also like to thank all the staff at the hotel who were also very helpful giving good service throughout.
Partner
10/10
Exceptional
02 Jan 2024
Emilia
Absolutely stunning cozy hotel at the heart of Malvern. Staff was extremely polite and helpful. The room was comfortable, well equipped, clean and quiet. Both toilets by the Reception and in the Restaurant were clean and smelling nice - you can tell if the property is well look after by those things.
10/10 for the food in the Mulberry Tree Restaurant! Great delicious and beautifully looking food. I had dinner in the evening and a lunch the next day - both exceeded my expectation. Lamb koftas were superb and full of flavour and parsnip and carrot soup was as silky and creamy as you can imagine. All of that topped up with great staff who went out of their way to make sure you are happy with the service.
Best place to stay-definitely!
Business_and_leisure Self
10/10
Exceptional
01 Jan 2024
Janet

Idyllic Christmas getaway

Lovely hotel near the base of the Beacon, in the Malvern Hills.
Stopped at The Mount Pleasant Hotel for our Christmas break (treat). Our room (room 3) had a wonderful view over the Priory. The staff were pleasent and helpful, we were very well looked after - even before our arrival - with thanks to their wonderful receptionist (I'm sorry, I forget your name).
To the left side of the car park are the Rose Gardens, and start of the 99 Steps, the beginning of the climb up to St Ann's Well, and from there on to the Malvern Hills.
The Mount Pleasant Hotel is an idyllic base for exploring both the Malvern Hills and the town of Malvern, we hope to return and visit again.
Partner
10/10
Exceptional
21 Nov 2023
Verified traveler
Great one night stay for work
Business
8/10
Excellent
16 Nov 2023
Keith

Mount Pleasant - Malvern

Service good, food OK, hotel needs some TLC.
Partner
4/10
Poor
12 Sep 2023
Christopher

Poor Room standard

We arrived at 2 and departed by 5 in the same day .
The hotel has had some works done in the restaurant and garden area which looks really nice and this maybe the reflection on some of the reviews.
However when it comes to the standard of the rooms, this is very poor ! The room was very smelly, small, very cheap bed with poor mattress, décor was at a very low standard with chip paper on the ceiling. Was given a small fan that stopped working and advised that all rooms where full so would have to give the reception fan to us .
Need a lot of work to be anywhere near the fake reviews the hotel has been given.
Partner
10/10
Exceptional
08 Sep 2023
LEE

Excellent food would recomend

Easy parking, excellent food would recomend
Business
10/10
Exceptional
31 Jul 2023
Joan
Thoroughly enjoyable stay the hotel was excellent
Leisure
10/10
Exceptional
29 Jul 2023
Gemma
Really welcoming staff, comfortable bed and super clean room. Really good breakfast and perfect access straight onto the hills and all the walks. Would definitely stay again and recommend highly!
Leisure Partner
6/10
Pleasant
24 Jul 2023
Donna
Room we stayed in had a non standard staircase leading from the bedroom to the bathroom area which was unsuitable for us. This room bore no resemblance to the photos we saw on their website
Friends_and_family Family
6/10
Pleasant
27 Jun 2023
Ian

Short break

The hotel waa dated and average. We were given a very small room built as an extension above the main hotel. Whilst reasonably well equipped and clean, this was on a par to a small travel lodge room. We were hoping for a more luxurious stay and for what we paid, this was dissapointing. Bar and restaurant standard was OK, but the service was v slow.
Partner
8/10
Excellent
20 Oct 2022
Stephen
Overall a good all round experience, room and bathroom where small for the money spent, food was ok.
Business
8/10
Excellent
14 Sep 2022
Kirpal

Pleasant stay.

The hotel was clean enough. Staff very polite. Restaurant service was good. All quite acceptable. Disappointing only two bottles water left, as one off , remaining days you have to buy. A clause in the book says you can’t consume any food bought from out side. What ? Not even chocolates?
Partner
8/10
Excellent
29 Aug 2022
Verified traveler

Get a room with a view if you can

Lovely hotel and fabulous location with great views.
Partner
8/10
Excellent
16 Aug 2022
MR P M
Lovely hotel, clean and friendly. Excellent breakfast.
Bathroom was a little small
Self
4/10
Poor
15 Aug 2022
Jules

Like a sauna and no effort to avoid it

The only thing pleasant about our stay was the view. Whilst we did attend during the heatwave, there had been many heatwaves before us and plenty of notice, yet all they provided was a tiny fan. The room was like a sauna. Even with the two large fans we brought with us it made no difference. They should have prepared with air conditioning. Even the portable ones would have made it more comfortable but they hadn’t even tried.

The bed was weirdly bouncy. If one of you moved, then it woke the other which cut the little chance of sleep we had.

We told reception in the morning and all they had to say was that it was a heatwave, sorry, and they would advise the manager.

As I said, there was plenty of time for them to prepare. They hadn’t even tried. And the manager hasn’t contacted us.

Over £200 for no sleep. Thanks
Friends_and_family Family
10/10
Exceptional
28 Jul 2022
Tony

Great hotel, great restaurant!

Hotel staff were great. Booked me a taxi a week in advance of my visit and checked twice the day before to make sure it was going to turn up at 0730 the next day. Restaurant team were great and the food exceptional. Shame I had to skip breakfast; heard good things from others who stayed there recently too.
Business
8/10
Excellent
22 Jun 2022
George
.
10/10
Exceptional
12 Jun 2022
caroline
Excellent service
Leisure Family
10/10
Exceptional
03 May 2022
Bill
Really nice place to stay close to everything you could possibly need.
Lovely garden next door.
Beds are really comfy.
Leisure
8/10
Excellent
26 Apr 2022
Marcia

Enjoyed our stay but needs a lounge.

The hotel was comfortable, the staff were friendly and the food was delicious. Our only criticism was that when we arrived just after 2pm for a 3pm check-in (we had travelled some distance) we asked if we could leave the car in the car park whilst we had a walk before we returned to check-in. We were told we could not leave the car in the car park until we had checked in; we felt this was unreasonable considering it was within the hour and we were staying three nights. Eventually, the receptionist relented and let us register our car. No attempt was made to see if the room was ready anyway. Our only other criticism was that it would have been nice if there had been a lounge or at least a few sofas to relax on after eating our meal.
Partner
10/10
Exceptional
17 Mar 2022
Brett

Fantastic!

Great Hotel in perfect location for local amenities. Restaurant is excellent & the service is first class. Food in restaurant is thoughtfully prepared & tastes delicious. Plenty of choice at breakfast & hot food cooked to perfection. The Hotel rooms maybe a little tired but ours (family room) was spacious, clean & airy. We had a fantastic view overlooking the church & hills beyond. Definitely stay again.
Friends_and_family Friends
10/10
Exceptional
06 Mar 2022
john
THE HOTEL IS IDEALEY SITUATED IN THE CENTRE OF MALVERN. STAFF ARE VERY POLITE AND SMART .THE FOOD IS OF A VERY HIGH STANDARD. THE ROOM WE STAYED IN WAS PLEASANT AND SPACIOUS.THE MENU CHOICE WAS EXCELLANT. THE PROPERTY WAS CLEAN AND TIDY. RECEPTION GAVE US A PERFECT WELCOME.
Leisure Partner
6/10
Pleasant
14 Feb 2022
Richard

Tired

Room was basic and looked onto a yard with some junk in it.

Restaurant meal was poorly cooked I am afraid. I'd expect significantly better at the price, which was moderate.
Friends_and_family Family
4/10
Poor
07 Feb 2022
PHILIP
The room needed decorating

The bed was so big the duvet didn't cover it!

The heating was off from 22:30 to 07:00 - in the winter; especially with a rattling single glazed window, not great

The temperature on the shower fluctuated, the towels were small, tatty and had seen much better days

regarding covid standards, there is no consistency

Breakfast was good and the waitress outstanding; generally if the customer service improved to average, that would be a step forward
Leisure Partner
6/10
Pleasant
30 Jan 2022
Verified traveler

Comfortable but noisy

Overall our stay was lovely. The room and ensuite were clean and tidy and the breakfasts were delicious. We ate in on our 2nd night which was a pudding club night - amazing! Just a couple of niggles - we declined having our room cleaned during our stay as we were only there 2 nights but did ask for our teabags to be replenished. After asking reception twice we were eventually just given 2 teabags (plus coffee and milk). Also, the room we were in was above the door from the carpark to reception and as a result meant we heard and felt every time someone entered or exited through it as the door slammed shut, which included extremely late (2am on our first night) and very early (6am on our second night). We mentioned this to reception and they said they would pass it on. So not a very relaxing stay - we both came home feeling very sleep deprived.
Partner
10/10
Exceptional
11 Dec 2021
Sophia

5 star

Excellent staff, beautiful room. Amazing breakfast
Friends_and_family Friends
10/10
Exceptional
26 Nov 2021
Beverley
good views nice clean rooms good breakfast

Only stayed one night - didn't find anything we didn't like. Will definitely stay again.
Leisure Partner
8/10
Excellent
31 Oct 2021
S E

A good choice for lovely Malvern

2-night stay in a Deluxe Double room - one of the rooms with a great view from the window, over towards the Priory and beyond. The view didn't disappoint! The room was spacious with a very comfortable bed (although pillows were a bit flat). Only used the restaurant for breakfast and a couple of late night coffees to take up to our room (better than the instant stuff provided in the rooms). Staff very friendly and polite, both on reception and in the restaurant. Hotel is a nice-looking place, well situated in the town on a hill, being an uphill walk all the way from the train station (about 15 mins), but very well placed for walking the Malvern hills - literally next to the car park are some steps that are the start of the ascent of one of the hills! Couple of negatives: we paid for an earlier check-in but the room wasn't ready - apparently no-one had told housekeeping that it was needed earlier! Although we could leave our bags in it while it was being prepared. And the other was that the bathroom drains ponged a bit!
Partner
10/10
Exceptional
14 Oct 2021
Mrs Ruth mitchell

Great stay

Great location and staff were lovely and friendly will definitely recommend and return
Friends_and_family Friends
10/10
Exceptional
12 Oct 2021
peter

Malvern hills

Lovely hotel great location. Good breakfast and plenty of on site parking
Partner
10/10
Exceptional
10 Oct 2021
Verified traveler

We have stayed many times

Lovely place to stay. Friendly staff, good location, great food. We have stayed many times and always great.
Partner
8/10
Excellent
19 Sep 2021
John
Brusque Breakfast Service
Leisure Self
6/10
Pleasant
30 Aug 2021
Vivienne

Adequate

Reception was very helpful and efficient on checking in. The shower room was very cold and the water in both the sink and shower was very very slow to drain. Our double bed was rather small and the only window in the room looked out onto an unkempt back yard.
We had a superb steak in the hotel restaurant.
Partner
8/10
Excellent
23 Aug 2021
Verified traveler

Nice hotel overall but economy room not so great

The staff were welcoming and helpful, breakfast was brilliant and dinner in the Mulberry Tree restaurant was fantastic. Our room was clean but very small, very basic and situated on a strange little flat roof area overlooking the kitchens and offices. We had to step outside onto the roof area to access it so it felt like a chalet rather than a hotel room. To be fair, it was an economy double room (but not particularly cheap) so we weren’t expecting the penthouse suite, but it really was cramped and basic, and when the bar/restaurant tip all the glass bottle recycling into the bin long after 11pm, you wake up! The bedroom door has no sound proofing and a gap at the bottom so you definitely hear it loud and clear.
Partner
10/10
Exceptional
11 Aug 2021
David

Short stay

Grat stay, nice hotel with friendly staff. Great location in the town.
Friends_and_family Family
10/10
Exceptional
08 Aug 2021
Verified traveler
Lovely property
Friendly staff
Rooms very clean, nice bathroom
Comfy bed & decent fan
Leisure Partner
6/10
Pleasant
26 Jul 2021
Verified traveler

Not bad overall

Courtyard rooms are overpriced. Noisy with outlook onto the kitchen and extractor fans. Breakfast was very good with excellent service. Great location but trip spoiled by poor courtyard rooms and water problem albeit not the hotel’s fault.
Friends_and_family Family
8/10
Excellent
16 Jul 2021
Verified traveler
Lovely hotel in a good location. The only downside was a small and 'tired' en-suite.
Leisure Partner
8/10
Excellent
02 Jul 2021
Martin
The stay was for business purposes with myself and a small group of partners in the area for a 2 day business planning session. The accommodation was comfortable, food was good and, apart from an early morning fire alarm, our time in the hotel was enjoyable.
Business
4/10
Poor
21 Jun 2021
Rachel

Brendan

Very disappointed overall poor welcome.the next morning informed reception that the heating in the room & bathroom didnt work. Just inform the hotel have just turned the heating off. I also asked if my towels could be changed. I was instructed to place them on the floor outside my room. I thought this was strange. Also had to ask for my milk & coffee to be replaced. When we returned i found the new towels on the floor outside my room. So clean towels placed in the corridor on the floor!! Not acceptable during the current conditions we are going through. On my second day we had a table booked for 6pm. We ended up cancelling this as we had to get onto bed as we were cold due to no heating in the room. The only nice service we received was when we were having breakfast. The shower door was very difficult to close. The room appeared to be as if it was economy which we didnt pay for for. I am a gold member & I spend a lot of time in different hotels over the country, at least i can say the bed was comfortable which is very important. This was the first time & last time i would stay there due to the overall service me & my wife recieved
Partner

Location & surroundings

The Mount Pleasant Hotel
Belle Vue Terrace, Malvern, United Kingdom

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The Mount Pleasant Hotel

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