Cottage In The Wood Hotel

10/10

Exceptional

09 Mar 2026

Fiona

Staff very hospitable and attentive. Room very clean, breakfast very good, on the whole a very enjoyable stay.

8/10

Excellent

18 Feb 2026

Frances

Yes, staff were excellent. Room, etc clean

Partner

10/10

Exceptional

10 Feb 2026

Roy

The room was well appointed and spacious and the views from the bar were wonderful.

Partner

10/10

Exceptional

09 Feb 2026

Magdalena

Beautiful place with a stunning view, beds very comfy!

10/10

Exceptional

14 Oct 2025

Michel

Wonderful location and very friendly and helpful staff.

Business Self

10/10

Exceptional

12 Oct 2025

Lee

Beautiful surroundings excellent experience, very special stay , definitely return

Leisure Partner

10/10

Exceptional

20 Sep 2025

Barry

The staff were very friendly and professional and he location was perfect in the shelter of the Malvern Hills and with wonderful views

Leisure Friends

10/10

Exceptional

13 Aug 2025

REZA

Wonderful woodland stay.

A wonderful woodland stay in a character filled hotel and restaurant in the heart of the Malverns. Did not have dinner here, but the cooked breakfast was spot on. Staff were very helpful and friendly throughout my stay.

Business Self

8/10

Excellent

24 Jul 2025

Jess

Really good views of the hills I liked the cottage style very relaxing and felt like home from home rather than a hotel which was great for the dog

Leisure Pet

8/10

Excellent

14 Jul 2025

Verified traveler

Great views

Very comfortable hotel. Good views. Nice meal

Partner

10/10

Exceptional

09 Jul 2025

Victoria M

It's position on the Malvern Hills is beautiful

Leisure Partner

8/10

Excellent

06 Jul 2025

RUGGERO

Property is lovely but needs some updating in the main reception and restaurant, as well as rooms

6/10

Pleasant

19 Jun 2025

Peter

Spectacular location but spread over 3 buildings so quite a trek to the dining room if you're old or infirm. Food and service good. Accommodation itself OK but nothing special e.g. no bath mats, not much heating, noise from room above simply from them walking around. Overall, overpriced I think.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Paul

Views

Great location and views

Partner

10/10

Exceptional

23 May 2025

Verified traveler

A thrilling experience

The hotel was lovely and clean, the surroundings at the foot of the Malvern Hills was absolutely stunning.

Partner

10/10

Exceptional

09 May 2025

Verified traveler

Very good stay with professional and very friendly staff. Great location with beautiful views.
Extremely comfortable bed and good food

Partner

6/10

Pleasant

06 Feb 2025

Mark

The view is the star…but it may be one of the few!

Good on some levels. A little lacking in others. I really wanted to give this a five star review as it feels like it should have..but…

Just a few little touches make it not ‘5 star’ ( at least not for me).
I’ve stayed in many hotels and B & Bs and this should be in the top ten.

The room was perfectly nice - although the sofa to take in the view was a little incongruous for me and a period armchair would be more fitting, although obviously only one person could then sit.

Actually from the angle only one person could take in the view from room 30 anyway!

It’s very thoughtful to have binoculars in the rooms - and tea making facilities. Although if you are going to provide this maybe provide milk or cream also?
And a few small biscuits maybe? I’ve even stayed in chain hotels which do this.
Small things matter…
(To be fair they did provide milk, and the biscuits when they picked up my initial comments to Hotels.com).

The biggest issue I had with the room was the shower. Hotel showers sometimes take a little working out, but they really shouldn’t.

No one is going to complain about an over explanation of how the shower/works.
It is literally different everywhere.
I don’t want to spend more time making the shower work than showering!

And why would you have a different temperature control between the handheld and the overhead shower?!

Unfortunately no space for the restaurant- but I do recommend staff check to see if a customer’s food is all ok after serving.

Self

10/10

Exceptional

25 Jan 2025

Sean Ballantyne

Wonderful, amazing, unforgettable experience.

The place is Amazing. It’s my second time here and hopefully won’t be the last.

Partner

10/10

Exceptional

10 Jan 2025

Michael

Was nice and quiet in the hills, away from everything

Leisure Partner

10/10

Exceptional

23 Sep 2024

gabriel

This hotel is located in the hillside with great views. The staff is very helpful, and the food in the restaurant is wonderful.

Leisure Family

10/10

Exceptional

16 Sep 2024

Rebecca

The location was absolutely stunning! The photos online are fab but they honestly don't do the cottage justice! Myself and my husband came to stay for 1 night for a relaxing time away from our young children and my goodness we were relaxed! The location was clean, quiet and the perfect spot for us who like to walk. We walked to the beacon of Malvern Hills and navigating to the top from the cottage was easy! Such a fantastic stay and would definitely recommend to anyone.

Leisure Partner

10/10

Exceptional

15 Sep 2024

Pippa

Wonderful views, room and food

Food was delicious, room was really cosy and comfortable. Such quiet surroundings with the most beautiful views. All the staff were so friendly. Wonderful

Partner

8/10

Excellent

08 Sep 2024

Katharine

Room was nice, great views. Dinner (in the bar) was tasty but tiny ( 1x cod fish cake, prawns, with one floret of cauliflower divided in 3 and a few bean sprouts) I ended up ordering cheese for dessert to fill up, but that was also minuscule. Pricey too given the quantity. Staff all very pleasant and trying hard. They’ve scraped the breakfast buffet for ’starters’, juices etc, so you are served, the salmon scrambled eggs was nice. A low point was two small pots of jam being put on the table when toast was delivered. Overall just felt a bit mean.

Leisure Self

10/10

Exceptional

04 Sep 2024

S

Lovely hotel, only stayed one night for business

Really lovey hotel with helpful staff, only stayed one night for business but i would definitely be back with the family :)

Business

10/10

Exceptional

31 Aug 2024

Paul

Nice place, great staff, great view.

Such a beautiful place. Food really nice but bar maths are small and restaurant is Taster or Dinner menu so expect A la Carte cusine at a premium. Exceptional service in a beautiful setting. Would we go again. 100%.

Partner

10/10

Exceptional

10 Aug 2024

Douglas

We chose to stay as hotel is dog friendly. Room was spacious and there are lots of trails through the woods for walking our four legged friends.

Partner

8/10

Excellent

08 Jul 2024

Paul

Great hotel....BUT

The hotel is in a great location over looking the Three Counties Showground.
Room was comfortable, decor was quite dark with midnight blue paint all round the room.
We and others over the two days had to contend with a party of 12-14 people (of a certain age) at Breakfast who were very loud and would not stop talking over each other, even when eating, which spoilt it for those who wanted a quieter experience with other hotel residents who were sat in the breakfast room. This also happened with the evening meal where most of the tables were put together limiting others the opportunity to sit and have a quieter meal with their loved ones.
Other than the entitled people noted above the hotel was a great experience and would venture back but will check to see if there were big parties of people staying.

Partner

6/10

Pleasant

08 Jun 2024

Julie

Staff need more training

Patio had no fence and not safe for dogs or children and was not clean.could of had more water and tea and coffee . Shower had no part that you can wash your body with just fixed shower not good when trying to wash and get soap off .

Friends_and_family Friends

8/10

Excellent

26 May 2024

Tim

Saved from a 5 out of 10 by the views and the food

Location and view is amazing and the food at dinner excellent. I understand why some people have complained about the lack of choice as it is either 3 courses or testing menu so if you only wanted 2 courses tough. But the 3 courses we ate were delicious.
We were late booking a room for a Saturday night and got the last room, No:36, which does not have the amazing views, it is looking at the cliff wall and car park, so it's dark and gloomy, made more so by the very odd and poor lightning.
Given the price the room is sparsely provisioned: no coffee machine just instant, no dressing gowns, no slippers.
And the sink is chipped and cracked, and there is a strange tapping noise when other rooms are running their taps.
They have tried to update the room but haven't quite finished, i.e. mismatched piece of brown furniture in amongst the newer 'Ikia' style items.
On the outside the whole place looks tired. It needs a full refresh: flower beds need weeding, the buildings all need painting (looking like they had that damp green and black mold growing on the walls), gutters blocked with plants growing in them etc.

Partner

10/10

Exceptional

24 Mar 2024

Stuart

Food is not up to our standards

Chef could not handle my no salt soft diet. My wife had to forget about her low salt diet. We were disappointed with the menu, which I found impossible to read because I am red green colour blind. The hotel appeared to not understand what is colour blindness.
We shall book again as we have done before. But we will not eat in the evening. This is the second time that we have had issues with the food.

Business

10/10

Exceptional

10 Feb 2024

Ian

Superb

Amazing staff, great place, will go back again

Partner

8/10

Excellent

04 Dec 2023

Lizzie

Special

Surprised to find the Cottage in the Wood far from a cottage but wasn’t disappointed. The dwellings spread over three buildings with the restaurant and small bar area situated with the main reception. Due to the time of year and the weather we were unable to take in what would have been spectacular views. The room was lovely a cosy, clean with comfortable decor. The highlight of our stay was our fantastic taster menu on our first night. Fantastic cuisine and luckily you don’t have to stay there to dine there! We will definitely return in the summer months to experience the views and the surrounding area in better weather.

Partner

10/10

Exceptional

18 Nov 2023

Jane

First class location and dining experience!

Lovely stay at this hotel with views across the Malvern Hills. Food was fantastic the chef really deserves his awards.

Partner

10/10

Exceptional

07 Nov 2023

Mr

Cottage in the Wood

Great place and great people with an atmosphere which is steeped in history and charm, we had a great stay.

Partner

8/10

Excellent

11 Oct 2023

Richard

Restaurant a little expensive. Limited choice.

Leisure Partner

10/10

Exceptional

26 Sep 2023

John

Hotel lovely, food excellent. Smaller lamps in room would be better

Partner

10/10

Exceptional

21 Sep 2023

David

Great

10/10

Exceptional

11 Sep 2023

Jackie

Weekend break

I made this booking then had to ring to make an amendment - the staff couldn’t have been more helpful. When we arrived I was amazed by the view and thought he location of the hotel. The whole experience was first class - definitely worth the visit

Friends_and_family Family

10/10

Exceptional

19 Aug 2023

Dean

Worth the cost

As expected the stay was excellent if pricey, but as they say you get what you pay for.

Partner

6/10

Pleasant

14 Aug 2023

JACOB

The property is on very good location but thats the only postive, the rooms are bit out dated and full of old dirty marks on the rugs and all the windows was covered with spiderwebs and dirt.

The receptionist was not very helpful.

Leisure Family_with_children

6/10

Pleasant

31 Jul 2023

Verified traveler

Poor service and dirty

Booked for my daughter for her friends wedding. Her summary- “ poor service; dirty rooms; not value for money “.

It sounds like simple things that could be avoided given more attention to detail, a shame as its location is great.
Perhaps the reviews on other sites will highlight the issues more so and allow the owners to deal with things

Self

8/10

Excellent

14 Jul 2023

Karen

Wonderful views. Lovely staff. Good facilities. Nice food. Full English breakfast about half the size of a usual one. Not much to do in the area but that is also a plus if you are looking for peace and quiet. A few areas need a bit of maintenance and the floors are very creaky when people walk on them. However, it is a lovely hotel with fantastic views and lovely staff.

Leisure Partner

10/10

Exceptional

24 Jun 2023

Verified traveler

Hotel and staff were brilliant and the food amazing.
Only criticism was lack of view and the bath being so high to get in and out, and we are tall. But apart from that really lovely and will go back again.

Partner

6/10

Pleasant

15 Jun 2023

Verified traveler

OK but not stellar.

Generally ok/average but the hotel looked more \"tired' than I was expecting for its renowned quality. Needs some physical sprucing up, lick of paint etc. Our room (10) was small (just OK) but nowhere to store anything other than to hang some things. Why have bedside tables that are solid blocks of wood (no storage possibility even there)? Also, I felt that the staff were more trained to make sure clients pay (first salutation in the morning at breakfast was \"room number?\") and being told that the £4.50 charge for some nuts at cocktails \"can only be one selection from one of these jars\", a sort of rationing scenario. It would only take a bit of further training NOT to focus on PAYMENT and to make the hotel feel more genuinely friendly. Otherwise it was OK.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2023

John

Excellent welcome on arrival
Great location
Clean fresh modern room

Perfect
Many thanks
John

Business

10/10

Exceptional

05 Jun 2023

Anne

Beautiful surroundings

Beautiful surroundings lovely place to chill out with great views, fabulous food in the evening and perfect breakfast with real tea ☕️

Partner

8/10

Excellent

31 May 2023

COLIN

Very clean rooms and stunning views. It is not made very clear that most of the rooms are in a seperate building 150 mt from the restaurant and bar area. Not a big deal but would have been nice to know. I thought the very limited menu at £55.00 a head for 3 courses was a little pricey.

Leisure Partner

8/10

Excellent

31 May 2023

Christopher

Saw a rabbit running by.

Big clean room with a lovely wide view. Comfortable bed. Hot water in the bathroom and fresh towels. Tea and coffee.

Didn’t need the ‘eco-toiletries’ and not tempted to take the bottles.

The restaurant was busy so I was asked to choose an available time slot for my evening meal and as I was planning a walk took the 9pm. Maybe a bt late but mine was a late booking so I was happy to accept what was available. The staff were friendly and there was a cheerful atmosphere. Always awkward when you’re on your own in a silent restaurant so it was nice to have the buzz of gentle conversation in the background. I think the only option was to choose from the three course menu and as various rounds of bread, nibbles and tasty appetisers arrived I skipped the starter. The main course was tasty and sufficient and the sweet very prettily arranged. The chef obviously used to good fresh ingredients and prepared to take time with small details. I think the restaurant must be a ‘destination’ rather than just for hotel guests, hence the busyness. It was a very nice meal.

Breakfast, again very nice food - not quite sure whether I was ‘allowed’ extra tea/coffee/toast etc as well as a cooked breakfast, but that was ok. I was not starving by any means.

Paying the bill was interesting. The evening meal being a little eye watering in fact. But, it was my choice to eat in and the food was good. Had I known, I might had made my own arrangements though.

Self

10/10

Exceptional

29 May 2023

jit

Fantastic getaway with a lovely walk behind the property

Leisure Family

6/10

Pleasant

09 Apr 2023

Richard

Lovely hotel but wonky shower and hard bed

Leisure Partner

4/10

Poor

03 Apr 2023

Sue

Beautiful position. Food delicious but overpriced. I didn't like the fact that there was a door banging every few seconds throughout the day until 23.30. I could even hear it with earplugs in! Also, the lighting system in the room made it very difficult to work the lights. This is not a suitable hotel for disabled people due to uneven floor surface, steps in unexpected places and no warning signage

Leisure Self

10/10

Exceptional

18 Mar 2023

Teresa

Stunning view

What an amazing location!!
The steep drive up the hill was totally worth it. The view from our room was amazing.
The other surprise was the restaurant. The tasting menu offered excellent value for the quality of food provided.

Partner

10/10

Exceptional

27 Jan 2023

Natalie

a wonderful hotel with amazing views. Definitely worth a visit

Leisure Partner

10/10

Exceptional

28 Nov 2022

Stephanie

Amazing 2 night stay

Amazing views lovely spot. Really spacious well equipped rooms. Lovely breakfast friendly staff. Would definitely stay here again and recommend to others. Literally could not fault a thing. Thank you for having us.

Friends_and_family Friends

8/10

Excellent

13 Nov 2022

Helen

What a beautiful place to stay! It felt really relaxed and welcoming, and the staff are lovely.
Our room was comfortable and clean, and the bed very comfy. The only gripe we have is the wait for breakfast was an hour, and when we enquired as to when it would arrive were met with defensiveness from staff. My veggie full English was delicious, however my partner’s smoked salmon with scrambled eggs and toast wasn’t up to the standard we expected - the salmon was cooked, as though it had been sat under a heater for a long while.
Other than this, we had a fabulous time and would definitely stay again. One bad breakfast service doesn’t take away from the wonderful hotel and surroundings, we all have bad days after all!

Leisure Partner

10/10

Exceptional

26 Oct 2022

Deborah

Would recommend

Had a fantastic stay and would definitelyt recommend, amazing views. Will definitely be back

Partner

10/10

Exceptional

21 Oct 2022

Mick

We took a mid-week break in the Malverns and stayed here for two nights.

The room was a reasonable size with a comfortable, king sized, bed with luxurious duvet and pillows. The bathroom was large with a walk-in shower with rain-head fitting.

TV and tea and coffee facilities, with home made biscuits, completed the room.

The hotel bar and restaurant were great. There was a choice of three course, or six course tasting menu. With an extensive wine list this provided a fine dining experience with views out of the large picture windows.

Breakfast offered plentiful choice and was table service rather than a buffet. Again the food quality was top notch.

Highly recommended and we shall return.

Leisure Partner

10/10

Exceptional

09 Oct 2022

Kevin

Very nice feel to the hotel. Decor, fixtures and fittings were interesting and to a high standard.
Staff were efficient and friendly. Location for walking was excellent. Upgraded our room to get a better view which was worth it.
Breakfast was very good with generous quantities.
Dinner was the only disappointment and wouldn't book again. It was expensive but in substantial. I had the pork main course and I was given a few miserly pieces of pork. We were filled up with homemade bread but not good at £50 each.

Leisure Family

10/10

Exceptional

19 Sep 2022

Steve

Wonderful Stay

Wonderful hotel. Staff were great. We arrived late, after room service had finished, but they were able to still make us some dinner which was delicious. It was the same for breakfast they were able to accommodate our request despite restaurant being full. Our room was lovely with stunning views over the valley. Couldn’t have asked for more.

Partner

10/10

Exceptional

30 Aug 2022

Alison

A place of excellence

It was our second visit to the hotel , we had a relaxing and very enjoyable stay . The food was amazing the staff extremely friendly and helpful . We will no doubt be going again in the future .

Partner

10/10

Exceptional

29 Aug 2022

Robert

Beautiful setting and a walk up to the Hills is a must

We spent a wonderful night at the Hotel. The only hiccup, which wasn't the Hotel's fault, was that we sent a message, via our booking agent, Hotels.com, in response to the Hotel's email regarding an evening meal reservation. Our request failed to reach the Hotel but the staff managed to fit us in, after being told they were fully booked so thankfully all worked out well.

Partner

10/10

Exceptional

28 Aug 2022

Nigel

Outstanding views match by excellent friendly service from this independent hotel set on the side of the Malvern Hills. Rooms are a nice size and very well presented. Definitely worth the money. We will return when in the area.

Leisure Pet

10/10

Exceptional

22 Aug 2022

Michael

Great location and room quality

Great setting with the view, rooms and food. Staff were friendly and the rooms/food were good quality with nice bedding, mini fridge, large bathroom etc.

Only issue is the wasps - the outside tables and restaurant (when doors left open at breakfast) after affected by them. We had the same issue in August 2020.

Partner

6/10

Pleasant

15 Aug 2022

Robert

Unbearably hot room

The hotel is in a beautiful setting with lovely views. The Bar and Restaurant are excellent although service is slow. Our attic room in the Coach House was unbearably hot which led to two nights of little or no sleep. The Attic rooms are significantly hotter than the lower floors and really do need air conditioning given the prices charged by the hotel. Our concern about the heat were not taken seriously by the reception staff. Would not stay here again

Friends_and_family Friends

10/10

Exceptional

27 Jul 2022

David

Four night stay.

Great stay. Excellent restaurant. Staff all very friendly, polite and attentive. Great views and direct access to Malvern Hills from the hotel. Would visit again.

Partner

10/10

Exceptional

26 Jun 2022

Andrew

Fantastic stay brilliant room and food the staff were wonderful

Leisure Partner

8/10

Excellent

24 Jun 2022

Kim

Fantastic Location in the Malvern Hills.

The Hotel is in a beautiful location, the building is quite old and could do with some renovation and attention to detail in places. it was quite hot while we were there and our room was in the main building above the kitchen, sleeping with the windows open there was some air extraction noise but not enough to stop you sleeping. The food was fantastic and the staff were very friendly and efficient.

Partner

10/10

Exceptional

22 Apr 2022

Jake

The food is really very good at this hotel! Amazing attention to detail for each course. Wonderful flavours, brilliant presentation, and high quality ingredients.
Room was huge, the bed was massive and very comfortable. The shower was a wonderful experience, with loads of hot water available, and a very powerful rain shower.

No noise; beautiful views; amazing location; wonderful food; and very helpful staff.

Leisure Pet

8/10

Excellent

04 Apr 2022

Sally

This Hotel is beautiful and we were contacted about dinner which was lovely, however we had meals with family during the day. If we had known there was a facility for room service or snacks later in the evening we would have ordered something. Trick missed there. Also breakfast superb except for Streaky bacon, very disappointing after Morgan factory recommended you.

Leisure Partner

10/10

Exceptional

28 Mar 2022

Andrew

You won’t regret it!

Amazing from before we even got there to after we left! A great venue, lovely location, superb staff and Devine food!!

Partner

10/10

Exceptional

31 Jan 2022

Rachael

Lovely place to stay

Lovely hotel with friendly staff, food was good but poor choice for vegetarians. Would still highly recommend

Partner

10/10

Exceptional

06 Dec 2021

S

Great stay at The Cottage in the Wood

We've been here before and we always have a great time. Its location on the hills is perfect if you are looking for a good hike. The lounge bar and restaurant are very good with an excellent menu. The service was exceptional and the room perfect with an amazing view.

Partner

10/10

Exceptional

28 Oct 2021

David

great location amazing views.

Business_and_leisure Partner

10/10

Exceptional

09 Sep 2021

john

Loved it once I found it.

Business

10/10

Exceptional

26 Jul 2021

Verified traveler

Incredible views matched by fantastic service! Lovely welcoming check in at reception, excellent service at the bar (extremely delicious espresso martini!) and great table service in the restaurant, both at dinner in the evening, and breakfast the next day. The room was so cosy and relaxing and very clean. Would definitely stay again.

Leisure Partner

8/10

Excellent

19 Jul 2021

Verified traveler

The room we had was lovely and the surrounding area is beautiful, but unfortunately the food wasn’t very good considering its price.

Leisure Pet

10/10

Exceptional

17 Jul 2021

Verified traveler

Amazing

Beautiful location and fabulous views. Evening meal delicious.

Partner

10/10

Exceptional

22 Jun 2021

Andrew

Beautiful place to relax, stunning views !

Beautiful place, stunning views and really quiet comfy hotel. We were lucky with the weather and had afternoon tea on the terrace when we arrived which was lovely. Breakfast was great all three days. We only had dinner one night and this was the only let down, the service was really slow and delayed and we understand the hotel has staff shortages at the moment as it is difficult times, we didn’t complain. We booked the hotel very last minute and were very lucky to get a free upgrade when we arrived which we really appreciated. Would certainly return as this is a real relaxing hotel. Bar staff were excellent !

Partner

10/10

Exceptional

21 Jun 2021

Neal

Wonderful setting with great views

Beautiful hotel set in Malvern mountain with fab views

Partner

8/10

Excellent

19 Oct 2020

Rachel

Beautiful views, it was lovely to eat breakfast overlooking such a landscape!

Leisure Partner

8/10

Excellent

12 Sep 2020

Verified traveler

Liked the large, well laid out room and that the hotel was dog friendly. Also the food was excellent and the staff very pleasant. Wish our room hadn't overlooked the car park.

Leisure Pet

8/10

Excellent

06 Sep 2020

Liz

We love this hotel , the room had a wonderful view and the walks on the Malvern Hills are marvellous.Our only issue is the dinner menu which stays the same all week.If there were more choices for each course this wouldn’t be a problem but with only four choices in each course we found it very limiting.

Leisure Partner

10/10

Exceptional

30 Aug 2020

Roy

Excellent service, lovely room and lovely food. Would highly recommend.

Leisure Partner

6/10

Pleasant

28 Aug 2020

Mildred

Beautiful views, helpful staff, good relaxing atmosphere. But pokey room, cramped shower, decent dinner, fab breakfast.

Friends_and_family Partner

10/10

Exceptional

29 Jul 2020

Stephan

Nice location
Situated outside town of Great Malvern

Leisure Partner

8/10

Excellent

25 Jul 2020

Kerry

amazing views

Beautiful hotel, amazing views, able to walk through the woods which eventually took us up to the Beacon. Room was v hot and couldn't get Aircon to work but then we never asked for help to sort it. Room was clean, high standard, breakfast was great.

Partner

10/10

Exceptional

02 Mar 2020

Janet

Fantastic

The hotel and staff were excellent.

Partner

8/10

Excellent

02 Nov 2019

Verified traveler

Staff & food absolutely excellent! Room had all it needed, only issue was a lack of air conditioning meant the room was very warm at night. Aside from that, a lovely stay.

Leisure Partner

8/10

Excellent

23 Oct 2019

Verified traveler

We loved the view from our room number 1. Lovely bar and restaurant. Excellent dinner and service and same in bar.
Breakfast staff a bit chaotic but trying hard.
Worst thing was arriving in our lovely room at 5pm on first day and no heating on, so we turned on radiators and thereafter great.

Leisure

10/10

Exceptional

02 Sep 2019

Verified traveler

This hotel is in a gorgeous setting, our room which was not in the main building was lovely and cosy. Breakfast was really good and all the staff were so helpful. We will definitely be back.

Business_and_leisure Partner

10/10

Exceptional

01 Sep 2019

Susan

Our stay in the cottage

Great stay. Welcoming and friendly staff, beautiful hotel and surroundings.

Partner

8/10

Excellent

31 Aug 2019

Verified traveler

Great views. Comfortable bed. Great place to relax.dinner menu looked amazing I was really looking forward to it but although the presentation was beautiful. I found it a bit bland. Bit of a shame. Breakfast was good

Friends_and_family Family

10/10

Exceptional

23 Aug 2019

Verified traveler

Amazing views, massive room, attentive staff, excellent food.

Leisure Partner

10/10

Exceptional

14 Aug 2019

Paul

A relaxing stay featuring good food and service.

Our very pleasant room was in the Coach House, just a little way from the main building. The staff were welcoming and helped us with maps so we could take a short walk on the Malvern Hills. After our walk we sat on the terrace with drinks and relaxed while we took in the magnificent view. Dinner and breakfast were both excellent with a range of interesting dishes

Partner

10/10

Exceptional

10 Aug 2019

Jeremy

The sat nav found it easily and the view is second to none. A very good hotel

Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

The location both above Malvern deep in the hills and its closeness to the town were very nice.It is quiet and peaceful with great breakfasts.
The staff were very friendly and helpful and were genuinely interested in us enjoying our stay.

Leisure Family

10/10

Exceptional

15 Jul 2019

Cathy

Breathtaking views

Breathtaking views, superb food, beautiful room. Couldn’t have asked for a more relaxing and enjoyable place to spend the weekend

Partner

10/10

Exceptional

15 Jul 2019

Verified traveler

Romantic quiet stay in beautiful location

We celebrated our 30th Wedding Anniversary here with a delicious dinner and stay. The staff were very accommodating and made our stay special. We had a room with views over the beautiful Valley. You can do lovely walks starting by the hotel. The room was spacious, very comfortable bed and large modern bathroom with good shower facilities or bath tub if preferred. We would definitely stay here again.

Partner

10/10

Exceptional

08 Jul 2019

Verified traveler

Beautiful location and view. Friendly, courteous staff. Good sized room and bathroom and excellent choices for breakfast. I would definitely choose to stay there again. I was however slightly disappointed by the quality of the evening meal which was a simple choice of fish and chips - the fish batter was not crispy enough whilst the chips were overdone and shattered when I attempted to stab them with my fork.

Friends_and_family Partner

4/10

Poor

02 Jul 2019

Verified traveler

We weren’ able to have the room we thought we had booked and had to stay in the coach house. This was so disappointing as we have spent many anniversaries here over the past 43 years as this was where we spent our first night of married life and always had a lovely times. Will think seriously about using this hotel again which will be a shame.