Chalet Motel Whitefish

4/10

Poor

07 Jul 2026

kenneth

STAY ELSEWHERE!!!
STAY ELSEWHERE!!!
STAY ELSEWHERE!!!

The woman running the front desk was friendly but unable to resolve the problems we encountered. The bed was comfortable and the shower was a nice strong one.

Problem #1: The room was warm even though it was only 47 degrees outside. The air conditioning unit helped a little bit to cool down the room but did not make the room cool. It was also EXTREMELY LOUD.

Problem #2: The television was unable to load the software necessary to use it. A staff member said that he would reboot the router to fix the problem. It improved for roughly 5 minutes and then failed to work again. We had no use of the television for the duration of our stay.

Problem #3: The WiFi is so slow that it was the equivalent of having no WiFi. I’m serious when I say that it took 55 minutes for me to open, read, and send a simple response to one email. It was THAT slow.

The property is also expensive-far, far, FAR more costly than the quality warrants.

JUST STAY ELSEWHERE!!!

Partner

2/10

Poor

05 Jul 2026

Francois

Lady at reception was awful. Totally overpriced and run down motel.

Partner

10/10

Exceptional

22 Jun 2026

Scott

Nice clean room, comfortable bed and bedding, quiet. Good location

Partner

8/10

Excellent

15 Jun 2026

Matthew

Great little motel on the south side of Whitefish. I needed a late check-in, and that was no problem as they do contactless check-in. Only downside is I never got to meet the staff, so can't really give the staff a review, but I'm sure it would be a good one. I would be happy to stay there again.

Self

8/10

Excellent

22 Oct 2025

Robert

Nice

10/10

Exceptional

11 Oct 2025

David

Lovely room!! Felt like we were at home!!! Highly recommend!!

Leisure Partner

10/10

Exceptional

15 Sep 2025

Shon

Perfect Little Motel!

Great motel with a perfect little Italian restaurant attached!

Will stay again!

Partner

10/10

Exceptional

10 Aug 2025

Kyle

Clean. Cozy

10/10

Exceptional

08 Aug 2025

sandra

This place was adorable. It felt like home.

Leisure Family

8/10

Excellent

07 Aug 2025

Jeff

Like a well worn fishing cabin

Fairly old in the tooth but comfortable large room. Reminiscent of an old fishing/hunting cabin. Expensive for what it is. Staff and owner are very pleasant and helpful.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Nicole

The property management was extremely quick and prompt. Excellent.

Business_and_leisure Family

8/10

Excellent

31 Jul 2025

Micah

I slept well

8/10

Excellent

27 Jul 2025

Margaret

Our check in was so easy! Room was clean and beds were very comfortable

Leisure Partner

6/10

Pleasant

20 Jul 2025

Alycia

Pros: nice towels and lots of shampoo/soap. Bed was comfortable and the room was clean. The facility is quiet since we had a room away from the road.
Cons: had to call someone to get checked in and yes,they were annoyed. No coffee or any other perk. Room had a coffee maker and coffee but no filters. Was not worth the price.

Leisure Family

8/10

Excellent

01 Jul 2025

kenneth

Not bad but not great either

Our room was on the warm side. Unfortunately, the air conditioning unit was so incredibly loud that we were unable to keep it on. Having it running meant being unable to hear the television and so much noise that we couldn’t sleep.

Otherwise our room was generally okay. It’s an expensive place—far more costly than the quality of the room warrants.

Partner

8/10

Excellent

27 Jan 2025

Susan

This is a cute boutique motel that was clean convenient to the train station. The beds and bedding were very comfy.
We self checked in and out so I didn’t get to meet the staff but Eva did a good job communicating with me. I would definitely stay there again. Thanks

Leisure Partner

10/10

Exceptional

26 Jan 2025

Wyatt

Great place to stay, locally owned

Leisure Self

10/10

Exceptional

14 Oct 2024

Elizabeth

Property has been updated. Rooms are clean and offer nice touxhes like robes and a fridge. The addition of the restaurant will make it awesome.

Leisure Family

8/10

Excellent

28 Sep 2024

Thomas

Pleasant, quiet, clean and comfortable.

8/10

Excellent

18 Sep 2024

Elizabeth

Older facility, nice, but needs attention

Older facility. Over-priced for age and condition. Floor had not been cleaned in quite some time - we spilled water and cleaned it up - the rag was black. Floors should be cleaned regularly, not necessarily after each guest, but often enough that bare feet or socks do not end up black

Partner

8/10

Excellent

18 Sep 2024

Kimberly

Everything felt like home, glass cups, regular silverware no plastic.

Leisure Family

6/10

Pleasant

11 Sep 2024

Shawn

Wi fi and tv kept buffering all night during presidential debate. Tv service was horrible. Chairs very uncomfortable. Beds old mattress kinda hard and lumpy. For $354 expect little better. But overall very clean and friendly staff.

Business

10/10

Exceptional

06 Sep 2024

David

Enjoyed convenience of location and the staff was helpful.

Leisure Partner

10/10

Exceptional

05 Sep 2024

Debbie

Very unique little motel!! Loved the updates and the extra touches!! Staff was very helpful!!!

10/10

Exceptional

25 Aug 2024

Kimberly

Cute and clean. Walkable to downtown and the friendliest staff! We loved it and will be back!

Leisure Friends

10/10

Exceptional

16 Aug 2024

Carrie

We only planned to stay one night at this location but ended up staying five nights! The owner is so friendly and personable! Super clean and an easy drive to Glacier NP. We loved our stay and will definitely go back!

Leisure

10/10

Exceptional

14 Aug 2024

Eric

They make it feel like home. Definitely recommended this place!

Leisure Family

10/10

Exceptional

13 Aug 2024

Marco

Great place

8/10

Excellent

11 Aug 2024

Anngelea

The door didn't deadbolt, only door lock and chain. Park lot was small and awkward because of construction taking places.

Leisure Family

10/10

Exceptional

11 Aug 2024

Jeffrey

Very nice property. Excellent communications. Well taken care of.

Leisure Partner

10/10

Exceptional

08 Aug 2024

Joseph

Great stay at an individually-owned place instead of a big chain!

Leisure Friends

10/10

Exceptional

05 Aug 2024

Mark

We were on the road driving back from Banff to Idaho and this was a lovely place to stop and recharge. The staff were helpful with late check-in and room was clean and full of personality, like the rest of the property!

Leisure Family

8/10

Excellent

24 Jul 2024

Donna

Loved kimonos

Leisure Family

8/10

Excellent

19 Jul 2024

Liza

odd layout of the rooms

Business Self

10/10

Exceptional

19 Jul 2024

Greg

What an adorable place to stay. The owner personally texted me our room and code since we were arriving late. What amazing serves. Support this locally owned business.

Leisure Family

10/10

Exceptional

18 Jul 2024

Julie

The hotel staff front desk was so helpful
The rooms were so clean and fresh n fun decorations Nice sitting place outside Definitely would recommend this place

Leisure Partner

10/10

Exceptional

08 Jul 2024

Kelley

Such an adorable place to stay! Loved the charm and updates without taking away from the original design. Will definitely be back again.

Leisure Friends

8/10

Excellent

02 Jul 2024

Jay

Great place for the money. Construction going on outside.

Leisure

10/10

Exceptional

02 Jul 2024

ruth

Very cute and retro. Very clean
Area outside was pretty messy but it looked like they were trying to fix an empty building. Not sure of its intended use.
Would stay there again

Leisure

10/10

Exceptional

01 Jul 2024

Mary

Quaint, comfortable, clean and affordable.

What a lovely, quaint motel with a great personal touch. Communication with the owner was awesome. They made everything simple. I was traveling alone and felt extremely safe and comfortable. I would recommend The Chalet for singles or families.

Friends_and_family Family

10/10

Exceptional

19 Jun 2024

Sarah

Exceeded expectations and conveniently located

Friends_and_family Friends

10/10

Exceptional

07 Jun 2024

Julie

Room had everything we needed

Clean, comfortable, friendly staff, quiet.

Partner

8/10

Excellent

04 Jun 2024

Russell

We stayed at the Chalet Motel for 3 nights at the end of May 2024. Overall, we found the room clean, comfortable, and equipped with important amenities such as microwave, fridge, and a larger coffee pot with real ground coffee. The disappointment for us was the substandard TV and WiFi service. The smart TV relies on WiFi streaming and a remote that was foreign to us, unlike the majority of motels we've stayed in. Similarly, my laptop was mainly useless because of the weak WiFi signal. I would normally rate this motel 4.5/5, but the weak Internet service downgrades it to 3.5/5.

Leisure Partner

10/10

Exceptional

23 May 2024

Karen

Cutest place ever .

Love this place , cute , quaint , great owners locally owned . They make sure you have all your wants and needs in the room. To kimonos, a coffee station and full size toiletries .

Business

10/10

Exceptional

09 Apr 2024

Rudolf

I really enjoyed my stay. The location was convenient and easy to get to. I had no issue with either check in or check out - everything was handled with texting. The room was surprisingly fun and well furnished, and had a home-like feel to it - old fashioned comfort. Everything was clean and functional. Would definitely stay there again, as well as recommend friends and family!!

Leisure Self

10/10

Exceptional

07 Apr 2024

Denise

Eva is a great host and a pleasure to chat with

4/10

Poor

03 Oct 2023

Heather

I think they need to hire real tradesmen. There were extension cords running everywhere. They tried to fix the leaky faucet in the tub but water sprayed everywhere while you showered. I got no response when I asked about a discount.

Leisure Partner

10/10

Exceptional

22 Sep 2023

Sharon

The Chalet Motel in Whitefish was very comfortable for us. Even though the motel is an older build, the upgrades made it great. I would stay here again if I return to this part of the country.

6/10

Pleasant

21 Sep 2023

KENNETH

This property was functional, comfortable and quiet. Check-in and service was professional. Neighborhood is convenient to stores, laundry, etc. But the price was very high relative to the overall quality.

Leisure Family

2/10

Poor

18 Sep 2023

John

Got kicked out b/c the door on 45 would not lock!

We were checked in and went to our room (45). The door was already open, I didn’t think anything about it. We finally got all our stuff up to the second floor and I went to shut the door but it would not latch. It was obvious the latch and striker plate were not aligned.
I went to the office and was informed I didn’t know what I was talking about. The lady (Eva, I think) went to the room and said a loose screw was the problem. I said I thought it was more than just a loose screw. It was the only lock, the dead bolt had been removed.
I offered to attempt to fix it if she could get a screwdriver. She declined my offer. She made me feel belittled and talked down to. When she raised her voice talking to me I knew I wasn’t going to get anywhere, then I said I couldn’t leave my property in a room that didn’t lock. She said, “fine I’ll give you a refund”. I objected to the refund because I had trouble finding this room ten days earlier.
To make this long story shorter, she kicked two 78 year olds to the curb at 6pm.
I would not recommend this place to anyone,

Partner

8/10

Excellent

16 Sep 2023

Todd

Spotty wifi

Self

8/10

Excellent

15 Sep 2023

Justin

The improvements are dated, but the vib is good. Everything was clean and functional.

Leisure Family

10/10

Exceptional

11 Sep 2023

Michelle

This location was close to downtown and staff were very kind

10/10

Exceptional

11 Sep 2023

Pat

Close to town is a plus; but overpriced by $50.

Leisure Partner

8/10

Excellent

07 Sep 2023

Kathy

Clean room, friendly staff and beds were comfy. We appreciated having an assortment of thick and thin pillows. But no deadbolt for the door so no way to secure yourself in other than the door lock that staff can access. Needs more towel racks and a taller bedside table lamp. Had a nice fridge with bigger freezer compartment than most hotels. Cozy motel with lots of flowers.

Leisure Partner

10/10

Exceptional

30 Aug 2023

Kenzie

The staff was awesome!

Leisure Family

10/10

Exceptional

29 Aug 2023

Frank

Very pleasant operator, very helpful, enjoyable stay. I would definitely stay there when in the area again.

Leisure Partner

10/10

Exceptional

26 Aug 2023

Kaitlyn

After a full few days of hiking—the Chalet was great and so accommodating for later arrival

Leisure Self

10/10

Exceptional

25 Aug 2023

Maureen

Lovely chalet!

It's obvious this lovely motel is well tended and cared for. It has a nice chalet vibe. There are flowers everywhere, table and chairs outside each room and picnic tables on the grounds as well. Check in was easy. The rooms are nice size, beds comfortable, the fridge is large enough for an extended stay. There are even pretty Japanese robes in the closet area.

Friends_and_family Friends

4/10

Poor

23 Aug 2023

Patty

Front desk person was rude. Limited toilet, dead battery in the clock, dirty glass cup.

Leisure Friends

10/10

Exceptional

23 Aug 2023

Tom

Great motel. Super nice owner. Goes the extra mile. Rooms have a great vibe. Newly renoed!

Leisure Partner

10/10

Exceptional

23 Aug 2023

Kaitlynn

super cute. perfect spot if you wanna stay near glacier

10/10

Exceptional

22 Aug 2023

Shane

Everything about my stay was amazing at the chalet. They even got me a bucket of soapy water to wash my bike they next day.

Leisure Self

10/10

Exceptional

20 Aug 2023

Christos

Clean, homey, super friendly staff.

Leisure Family_with_children

6/10

Pleasant

20 Aug 2023

Darryl

Not all the plug ins worked, had to plug the coffee pot in between the beds.

Leisure Family

10/10

Exceptional

18 Aug 2023

Kenny

Great spot, good vibe. Our bikes were safely parked out front of our room. Highly recommend!

Leisure Friends

10/10

Exceptional

15 Aug 2023

Jennifer

A very unique wonderful place to stay

Leisure Friends

8/10

Excellent

14 Aug 2023

Helen

Convenient check in even at a late hour. Simple, clean and comfortable.

Leisure Partner

6/10

Pleasant

13 Aug 2023

Alan

a few ants and a remote less tv for $300

I am consider myself a regular visitor at the Chalet over the past decade.
Covid brought new owners and she is wonderful and full of exciting ideas for the place and the rooms - which she is remodeling nicely.
This trip was not the best - we arrived in our rooms and began killing ants - after about 30 we thought we should call that in to the owner. She is a hands on owner .
She offered to spray or to move us . We chose to move.
The ants were living in the wall and were there because of the food that was behind the bed. Owner was autopsies they had ants in the second floor - then said - it’s Montana there are ants. Not those ants though.
We went to the suite and then the telvison had no sound - after a hour and switching tvs and fumbling the volume came back but no remote.
And this room was not cleaned that well either - with pieces of chicken bone/food under the table, by the garbage …
Other than that it was an ok stay.
I will reconsider my next stay as the $300 a night rate was way to much to pay for the experience!
We did get to check out at 11:30 which was nice.

Partner

8/10

Excellent

10 Aug 2023

Donna

We were on the ground floor and the people above us were loud on their feet

Leisure

10/10

Exceptional

10 Aug 2023

Sarah

This cute little Motel was the perfect place to stay for the spontaneous road trip I went on to go see the road to the sun, it was so welcoming and clean and the staff were amazing and so helpful, I’d definitely recommend staying here the next time you go to Whitefish or even just anywhere around the Glacier National Park

Leisure Family

10/10

Exceptional

09 Aug 2023

Teresa

Nice front porch area.

Friends

10/10

Exceptional

07 Aug 2023

Trish

the property was clean and comfortable

Leisure Partner

8/10

Excellent

06 Aug 2023

Ron

I would have no reservations returning to this establishment. Staff helped in many ways.

Leisure Friends

8/10

Excellent

06 Aug 2023

Kirk

Perfect place to stay if you want sunrise in Glacier National Park. 30 miles to the gates.
The staff could certainly use some lessons in customer service though. Barely acknowledged we were there. Rather combative. Just be friendlier please
The room was extremely clean though and it was a quiet night.

Leisure Partner

8/10

Excellent

03 Aug 2023

John

Best kept secret in Whitefish

Everything is in the room
It just is not new. Cleaners need to empty garbage cans everyday. Head staff were very helpful and willing. I will return.

Friends_and_family Family

10/10

Exceptional

28 Jul 2023

Ruby

Opened right on time. Very friendly. Stairs would be difficult for some

6/10

Pleasant

23 Jul 2023

Robert

MT

I don’t understand all of the glowing reviews of this place. It’s an OK motel that was built 40 years ago. We had some issues with the refrigerator, a window screen that was bent, the AC and the remote didn’t work properly, etc. I would give it a 6.5 to a 7.

Partner

10/10

Exceptional

23 Jul 2023

Stacie

Quaint wonderfully decorated hotel

Lovely hotel with thoughtful touches everywhere.

Friends_and_family Family

10/10

Exceptional

22 Jul 2023

Maureen

You Will Love It Here

Eva and Alejandro go out of their way to make every guest feel welcome and comfortable. The rooms are clean, and housekeeping comes daily. There are also personal touches… flowers in a small vase in our room one day, and home baked cookies another. I was expecting a package, and Eva made it her priority to get it safely to me. The grounds are landscaped, and tables - chairs - hammock swings dot the property, for cozy outdoor views. Loved it.

Friends_and_family Family

10/10

Exceptional

15 Jul 2023

Harry

We were pleased with everything in our room. The staff was pleasant and fixed one issue with our TV very quickly. Thank You.

Leisure Family

8/10

Excellent

13 Jul 2023

Jason

Good for an overnight stay

Staff was friendly and helpful. Room was decent with good in room amenities. Beds weren’t great, but nothing wrong with them. Room was clean

Friends_and_family Family

10/10

Exceptional

10 Jul 2023

Colleen

Unique and charming!

Leisure Partner

8/10

Excellent

10 Jul 2023

Nancy

Place is beautiful and near downtown area.

10/10

Exceptional

06 Jul 2023

Susan

Clean, quaint and phenomenal!!

10/10

Exceptional

06 Jul 2023

Natalie

Surprising delight!

We were pleasantly surprised without experience at Chalet Motel. Service was excellent, the rooms were super cute and comfy. It is geared towards travelers and adventurers and was a great value. Highly recommend!

Friends_and_family Family

8/10

Excellent

28 Jun 2023

Verified traveler

Very nice

Very nice place

Partner

10/10

Exceptional

24 Jun 2023

William

Wonderful little place. It’s not in the beautiful part of town, but the property is pretty and a good value.

2/10

Poor

21 Jun 2023

Rebecca

The place was beautiful. At 2:30 am in the room above us we were awakened by thumping boots, sliding paint cans, ladders moving. It continued until 6 am. The number we were to call to contact someone

Leisure Partner

10/10

Exceptional

21 Jun 2023

Melanie

Great location for access to Glacier National Park. Large room with good facilities.

Leisure Partner

10/10

Exceptional

21 Jun 2023

charles

Owner operated. Relaxed, low key. Lots of personality displayed in room furnishings and toiletries. Definitely unique and not big chain boring.

Leisure Self

10/10

Exceptional

19 Jun 2023

Jennifer

Old bones but CUTE vibes! Owner was very friendly. Very comfy bed

Leisure Partner

10/10

Exceptional

19 Jun 2023

Janeva

The quaintness and cleanliness of the motel and room was enjoyable and unforgettable. I highly recommend this motel to others if they are into retro.

Leisure Family

10/10

Exceptional

19 Jun 2023

Mark

Very nice lady running the place.
Had a very clean room and made us feel at home after a long day on the road

Leisure Family

4/10

Poor

03 Oct 2022

Shirley

Don’t stay here unless you smoke!

1st room never cleaned… 2nd room questionable if it had been cleaned. If your a smoker this is a great place… butt can right outside every door… you can smoke just right outside your room. Icky bedding and dirty bathroom.. Lucky for me we just had a pandemic and I still had Lysol wipes in my car to clean my room!!

Friends_and_family Friends

8/10

Excellent

03 Oct 2022

larry

good stay

good stay. older motel but there is effort to upgrade. comfortable and clean. no issues and reasonably close to Whitefish Town. Will stay there again.

Partner

8/10

Excellent

02 Oct 2022

MELANIE

Great value!

8/10

Excellent

19 Sep 2022

Laura

This property was quaint and convenient. The room was simple and quiet.

Leisure Partner

10/10

Exceptional

18 Sep 2022

Christine A

There was a plethora of outdoor seating options to be outdoors. I liked the little table and chairs right outside each room.

Leisure Self

10/10

Exceptional

06 Sep 2022

Kathi

This is a cute place with many areas to sit and relax. Although it’s right off the highway the traffic noise is not overwhelming. Check in was so easy and the beds were ver comfortable.

Leisure Self