Name: Colony Inn
Address: 7800 Crescent Avenue, Buena Park, 90620, US

6/10

Pleasant

22 Jul 2026

Jetta

Room was hot and miss this time

8/10

Excellent

21 Jul 2026

Karina

It’s hard to find a parking spot in the night each room should have there parking space

Friends_and_family Family

4/10

Poor

19 Jul 2026

Destinee

They had no towels and the room keeper was. Rude

Partner

2/10

Poor

18 Jul 2026

Elvira

They do not provide, hair dryer, wash cloths, coffee pot or phone in rooms.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Anthony

Beds were comfortable and everyone fit

Family_with_children

8/10

Excellent

15 Jul 2026

Shawn

A cockroach inside the bed

4/10

Poor

12 Jul 2026

Maritza

The parking was easy. Our room look clean but there was cockroaches around. The bathroom very very small when you open up the door it hit the toilet n there was no safety bar everywhere so if you slipped in the tub or floor there is nothing to grab There was no ice machine at all no cups in the room. We ask for extra towels since they were five of us and they told no no extra towels or extra pillows. The pool look ok my kids had fun in it but someone got into the hot tub n decided to wash their hair. I’m not sure if the manager was aware of it but I didn’t see any changes in the hot tub like cleaning the water out it n putting fresh water. There is no phone in the room n unless you ask the maids to please make up the beds it isn’t done. There was air conditioning in the room. You had to take your garbage out yourself. There is a garbage can out your room. The staff was nice n polite.

Family_with_children

4/10

Poor

12 Jul 2026

Joseph

Front desk not helpful & friendly. King size bed had only 2 small pillows. Bed sheet doesn’t smell clean. No towel mat, nor small & hand towels too. Bad experienced & not coming back.

Partner

8/10

Excellent

11 Jul 2026

Cheyenne

Overall financially it was worth the price! The staff were friendly and helpful. Like what the other reviews said “best to bring your own towels” because I had a family of six and there were only 2 towels in the bathroom. Parking was a bit tough especially coming in late at night we couldn’t find a parking. The pool was clean and nice! The furniture needs an update but other than that the stay was great!

Family_with_children

10/10

Exceptional

10 Jul 2026

Danielle

My go to every time I drive down from San Bernardino I don’t stay anywhere else but here never have any issues

Self

2/10

Poor

07 Jul 2026

Armanda

We always stay here when we visit knotts berry farm but this visit to this hotel was the worse our room was full of cockroaches there were live roaches crawling on the walls and floor and dead ones all over the floor we didn’t even bring down our luggage cause it was so bad we hardly slept for the fear of the roaches crawling on us while we slept this is our last time staying at the hotel. This hotel has gotten so bad.

Partner

10/10

Exceptional

06 Jul 2026

Rocio

Was all good thank you 👍

Partner

10/10

Exceptional

06 Jul 2026

Maria

Everything was great

Family_with_children

10/10

Exceptional

01 Jul 2026

Jason

Great location

10/10

Exceptional

28 Jun 2026

Alyssa

Great for the price for families

Family_with_children

2/10

Poor

27 Jun 2026

maria

Last minute reservation equals not the best experience at a cheaper hotel.
Not gonna lie, it wasn't very good. All the dressers were broken, broken TV, lamp was broken, holes in the wall, and stained towels.

At least they had a pool that was kinda nice that had a shower outside to rinse off.

I read reviews after I had booked that said there were cockroaches and hoped not to find any, but we definitely did. Also there are no phones or ice.
I think it would be smart for this hotel to renovated a room at a time to make a better environment for both them and the guest.

Family_with_children

10/10

Exceptional

24 Jun 2026

Eunice

Cleanliness

6/10

Pleasant

21 Jun 2026

Dixie

Floors were dirty, not given new towels or soap when needed

Family_with_children

2/10

Poor

21 Jun 2026

Rolber

Todo muy sucio mucha cucaracha en los cuartos

Family_with_children

2/10

Poor

20 Jun 2026

Michael

The rooms were absolutely disgusting, dirty. Bugs walking around on the floor. Bathtub/shower had hair in it from the previous people. The trim on the floor boards looked like someone had been chewing on them. Upon opening the door, the room stunk of weed. Not good when you have 2 children asking what that smell is. The bathroom door wouldn't close because it would hit the toilet seat. Positive thing was it was right across the street from Knots Berry Farm. I definitely would not stay here again and would not reccomend you stay here. Upon checking the reviews, they have had bug problems for sometime now. Someone used toilet paper in the peep hole for the door.

Family_with_children

2/10

Poor

18 Jun 2026

Michele

Not worth the discount for stay. It was disgusting!

Friends_and_family Family

4/10

Poor

17 Jun 2026

Precious

Great water temp

Family_with_children

6/10

Pleasant

17 Jun 2026

Charles

Dirty and a little scary but walking distance to knotts for the price you'd pay to park at knotts.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Jaycob

The parking lot full of “live in residence”
Roaches coming out the cabinets, sink, and toilet.
Place has bed bugs and when we went to cancel and ask for our refund, they said we had to go through a different system and wouldn’t help after they said that. Air conditioning not working, had pets and broken down vehicles in the parking lot.
California Department of Public Health letter was on the counter top out on the main counter.

Family_with_children

2/10

Poor

16 Jun 2026

Taylor

Bed sheets were stained with yellow, floors were unswept and gross, and the bathroom smelled like a sewer. If we weren’t there for just one night I would’ve left

Partner

4/10

Poor

15 Jun 2026

Anabel

Noise
No extra towels or phone in room
No extra toilet paper
Bed sheets didn’t cover end of bed
Old flat pillows

Family_with_children

6/10

Pleasant

13 Jun 2026

Michael

Everything was fine except the bedding looked like it had been washed from the last people. And cigarette burn holes all over both blankets on both beds.

Family_with_children

8/10

Excellent

13 Jun 2026

Michael

If you're on a budget and the point of your travel is to do things away from the hotel, then it's fine. The $60 cash deposit came as a surprise.

Self

10/10

Exceptional

12 Jun 2026

Erika

Waiting for check in and anything related. Office was empty. Had to wait until
Person arrived from wherever they were. Room smelled like smoke even though it’s nonsmoking.

Friends_and_family Family

2/10

Poor

11 Jun 2026

Aaron

Thieves and bullies. And lo key perverts

Partner

4/10

Poor

10 Jun 2026

Shaeny

I found two cockroaches in the room; we booked for four people, but they only provided three towels, claiming it was hotel policy. The blankets didn't look like they had been washed, and the guest in the room above was making noise constantly, including in the middle of the night.

Family_with_children

2/10

Poor

10 Jun 2026

DAVID

Power went out the first night and received no discount and insurance denied the claim for partial discount. They knew of the outage in advanced and still accepted reservations without any notice to guests or offers for any type of compensation or accommodation. Do not recommend

Family_with_children

10/10

Exceptional

08 Jun 2026

Michelle

The only complaint I had was we had a cracked toilet seat and every time you sat down it pinched you, but I never went to the front desk but they cleaned my room because I was there for three days and they never changed it but I didn’t ask so that’s the only bad thing

Friends_and_family Family

2/10

Poor

08 Jun 2026

sandy

As we got into our room, we saw a cockroach crawling on the wall. We reserved a non-smoking room, but you can smell the cigarette in the room. My husband and I decided not to stay and immediately checked out.

Partner

8/10

Excellent

07 Jun 2026

Amber

The room was clean, but dated and a little rundown. Could use a good coat of paint. Fridge and microwave in the room, but no source of caffeine on the property, no coffee makers or station and no vending machines. I booked online and there was no mention of the cash deposit required at check-in. Location was good, close to a lot of restaurants and easy walking distance to Knotts Berry Farm entrance.

Partner

4/10

Poor

06 Jun 2026

Yara

Easy parking

Family

2/10

Poor

03 Jun 2026

Lourdes

Cheap but i can see why….
my room did had 1 tiny roach , im not a freaker so i just kill it and moved on with my life but obviously is something super important to consider for a stay
And makes you wonder if thats why is so cheap cause its so dirtyy
The bed was fine, no bed bugs only the roach on the restroom.
So they dont have the bathtub for use, mine didnt had the “thing” to stop the water and also the floor on the bathtub wasn’t that clean… maybe they should use bleach to clean it so it looks more clean.
The restroom
Is kinda uncomfortable since its small.
They dont have hair dryer.
Also no pool towels.
Theres no “do not disturb” sign for the room door.
Pool area dirty !! No chairs to sit one except for 4 which were dirty.
Pool was kinda dirtyy but for things they blow off with the wind.
Parking lot dirty but most of them you could see it was the guest fault but it smelt bad and it had few trashcan to the top smelling bad.

2nd night
They didn’t clean our room even tho i especially asked for it on recepction due the sign missing of “do not disturb”
I found 5 more bugs !!! On the sink and restroom.

I did research on this app for this place and it had good reviews but i think there were boots cause then I came here and all i saw was bad reviews, clearly disappointed on choosing this place oh well, one learns.

Also no parking the place was absolutely full.

Partner

10/10

Exceptional

02 Jun 2026

Armanda

The room was clean staff was friendly

Partner

4/10

Poor

29 May 2026

Robin

Not worth it

Self

6/10

Pleasant

29 May 2026

Robert

Check in was pretty quick. We entered our room and were instantly hit with a smell of cigarette smoke. Right away we went to the office to ask for a smoke free room as we requested a family room. Was told all rooms were booked for the night to try again in the morning about 9am. We left early to knotts berry so we didn’t bother going back to the office to ask. We returned at night so another night with the smoke scent. Aside from that it was just a good enough stay.

10/10

Exceptional

28 May 2026

Greyson

Nice

Partner

6/10

Pleasant

27 May 2026

Jason

Staff in the afternoon can be more friendly, And bugs in the room.

Family

2/10

Poor

24 May 2026

Jeremy

I would stay away from this establishment at all costs! We stayed in 419 and the conditions were extreme. The mattress was caved in with stains all over the surface and a large burn hole in the lower corner. Chairs, curtains, bedding, and towels all seemed to be used with stains. On the toilet paper rolled there seemed to be some menstration blood that hadn't been cleaned. When I turned the lights on in the morning roaches went scurrying for safety. There's a loading dock of some kind near room 419 and you can hear trucks with their back up sounds going all night. We were going to stay 2 nights but checked out a day early since the conditions were ao bad. Management refused to refund my additional night, much to my dismay. Do yourself a favor and pay the extra few dollars and stay somewhere else.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Eddy

Everything was great

10/10

Exceptional

19 May 2026

Olson

Clean

4/10

Poor

19 May 2026

Tenille

****I do not recommend staying here to anyone & I would never stay here again myself.****

The facilities of this hotel were VERY DIRTY. The reviews saying otherwise aren’t true. You can tell the grounds haven’t been cleaned for a long time. There are people actually living in the hotel. There was a roach on my daughter’s purse and her purse was kept on the bed all night. There were six of us in the two-room family suite & they only gave us THREE towels. No washcloths or hand towels. Toilets were working but old & rickety. Even the curtains were hung haphazardly & the a/c blew out smelly air like the filters hadn’t been changed in ages. There was hair inside at the bottom of the mini fridge. When I went to get more towels from the office at 5:30am, no one answered the bell at the night counter (even though it’s supposed to be 24 hours). The ONLY good thing abt this hotel is that it’s directly across the street from Knotts Berry Farm. That fact does NOT make staying at this hotel worth it. Definitely 1 out of 5 stars.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Danielle

Love this hotel in a really good location I come here every other weekend from San Bernardino to do Instacart I’m a Instacart shopper coming to the city is more lucrative for me they a priced reasonable which is why they are my go to for hotel bookings

Self

2/10

Poor

18 May 2026

Cheri

We had a diffrent room this time it was 418 it was sssoooo dirty. It had roaches and when i let the front desk know in the morning he acted as if he was shocked. I stood in another room there and it was not like that before. Apparennrly all the 2 bedrooms were taken by the time we noticed.air condition didnt work either smelled very very bad.

Family_with_children

8/10

Excellent

18 May 2026

Anthony

Close to park easy walk fast check in happy

Family_with_children

2/10

Poor

12 May 2026

Ronald

Don't stay here. No wash cloth, no coffee pot. They advertise continental breakfast NOPE. The hot tub as they call it a small pool. Cockroaches, hard bed, soiled sheets.

Family

10/10

Exceptional

12 May 2026

Eddy

Everything was great … excellent location

Friends

6/10

Pleasant

11 May 2026

Daniel

We stayed overnight after a visit to Knott's. The hotel is pretty basic, and the furnitire showed some wear and tear. I doubt I would stay here again. The price was good though, and I am sure it would work for families.

2/10

Poor

08 May 2026

Andrew

Staff where nice enough, police turned up twice due to homeless people sleeping in hotel, obviously a lot of people who are living in hotel and organising there own breakfast buffet for other live ins, obvious drug deals and other seedy dealings going on. Car had an American flag representing police force removed from the back of his car (a sticker) due to the type of individuals living there. Needs a huge clean up and ice to go through it

Family_with_children

6/10

Pleasant

07 May 2026

Blanca

Our accommodations served its purpose. The microwave and refrigerator were a bit too dirty for me but our stay was ok. Location was convenient.

8/10

Excellent

02 May 2026

Jazmine

Great price you have a McDonald’s down the street and Walgreens gas station literally next door Disneyland about 12 mins away super convenient internet was good checking in was easy experience they charge the first night the day before you arrive. The drawers where not super clean but I mean everything else was good

Family_with_children

10/10

Exceptional

28 Apr 2026

Cheri

Very coventient

Family_with_children

10/10

Exceptional

27 Apr 2026

cheri

Rooms are ok. Really old though smells old corners dusty but for $100 for 2bedroom 3 queens thats a deal. Beds are clean tv works for convienant and cheap i would recommend for big family on a budget

Family_with_children

8/10

Excellent

25 Apr 2026

Vedasto

Room could use fresh paint. Cleanliness was generally good but walls were stained.

Friends

10/10

Exceptional

24 Apr 2026

Brisa

It was good

Family_with_children

10/10

Exceptional

22 Apr 2026

Joseph

Location is perfect easy parking good stuff

Business

6/10

Pleasant

17 Apr 2026

Ben

Room good size. Sink slightly cracked, but works. Extra amenities not expected; like refrigerator & microwave. Overall good value for costs.

10/10

Exceptional

17 Apr 2026

Ethan

Great stay

Partner

8/10

Excellent

16 Apr 2026

Luis

Ok

2/10

Poor

12 Apr 2026

Justin

Room had roaches and food left in the fridge

Family_with_children

4/10

Poor

12 Apr 2026

Adrian

Tv did not work, wifi did not work, roaches everywhere, not even towels, not enough amenities for the weekend stay. No chairs in rooms. Real bad problem with pest control

Family_with_children

2/10

Poor

11 Apr 2026

Tifini

I had to clean the floor with towels… nasty

Family_with_children

10/10

Exceptional

10 Apr 2026

Stephanie

Clean & price is reasonable.

Family_with_children

2/10

Poor

10 Apr 2026

mary

The refrigerator was leaking. It was a one bedroom family suite. Only had one trash barrel. There was blood on the front door you had to leave $100 cash deposit. It was in a very sketchy area there was no vending machine area. There was no place to get coffee. Totally disappointed. The only good thing is that it was close to everything

Family_with_children

8/10

Excellent

09 Apr 2026

Trung Hieu

There is walkable to Knot Berry Farms, free entrance museums but they also have 1st free hour parking. You can also park at the Inn. Have swimming pool

10/10

Exceptional

07 Apr 2026

Vinicio

Very nice

6/10

Pleasant

06 Apr 2026

Barbara

The 2 bedroom was for 6 people. It had 2 beds in one room with 1 bed in the other which had no window or a/c so it was hot. We were only given 4 bath towels no hand towels or wash cloths. Office staff was not available when I went to ask forore towels. The location was good right across from Knott's Berry farm. I would not stay there again.

Family_with_children

2/10

Poor

05 Apr 2026

Syed S

I'm not sure where to start, rather I would like to tell Travolocity that you are a big and reputable company, and we, the customers, rely on the information you provide us to book the trip. Please don't deceive your customers with flashy pictures. Do your own investigation and do not allow the business to advertise them on your wall if they don't fulfill the requirements, or we, your customers, will have to boycott Travelocity.

Self

10/10

Exceptional

04 Apr 2026

John

Parking was easy

2/10

Poor

03 Apr 2026

Aleta M

Staff was friendly when we first arrived but then they did what everyone else said, just talked on the phone. Pool was kinda gross and hot tub was freezing. Cockroaches, missing wheels on desk chair and bottom missing from dresser drawer. Woke up the first morning and discovered gum stuck to the sheets. Woke up at midnight the next night to a sound and looked out the peephole to discover the trunk of my rental car wide open.

Family_with_children

6/10

Pleasant

29 Mar 2026

Katlyn

Friendly staff, great customer service from my experience. However, the room we were originally put in REAKED of cigarette smoke and accompanied with several cigarette burns in the blankets and night stand. As well as a nice spider web with a big ole spider along the top of the door and hinges. I immediately went to the front desk to switch rooms. They did so there on the spot(where the good customer service comes in). The 2nd and final room was better(in a way)- free of cigarette smoke and burns but the floors, walls, toilet and doors were dirty and stained like there was never an attempt to clean them. The corners of the floor had collections of dust and dirt. The first room very well may have been in this condition as well but didn't pay much attention as the smell immediately turned me away as previously stated. Luckily we literally only slept there since we spent all our time at Disneyland. Anyway, definitely will never even consider returning and urge anyone the same.

Family_with_children

10/10

Exceptional

28 Mar 2026

Malcolm

I had a good stay. This place needs a power wash. Front desk was nice to me, my room was spotless. Property is old and dated and the clientele are lower class. I feel for the owners.

Self

6/10

Pleasant

27 Mar 2026

Mandy

Very rundown. Staff was friendly.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Alex

Loved it

Self

2/10

Poor

26 Mar 2026

Crystal

Me and my kids caught scabby they pick with people for no reason and ducks be in the swimming pool I would never come back here ever again and they have roaches

10/10

Exceptional

26 Mar 2026

alberto

Yes

2/10

Poor

24 Mar 2026

Melissa

Checked in on a Tuesday and nobody came to clean my room until Saturday after I complained. The towels was stained and stink. Inside the room had small roaches and aloha of crazy drug addicted people walking around

Friends_and_family Family

4/10

Poor

24 Mar 2026

Jennade

Would be better if there were a designated smoking area. neighbors & long-term stayers smoking in front of the rooms, and all the smell of smoke & weed/pot was coming into our room.
Housekeeping has not once cleaned our room or changed sheets/towels throughout our stay.
Expect a $100 deposit in CASH upon checking in
The good thing is close to theme parks & shops.

Partner

6/10

Pleasant

22 Mar 2026

Tina

Room smelled of smoke (non smoking room) and pot. Also found ash try (with ashes) in the room. Went to mention something to the office - no one there. Had to also leave a $50 cash deposit when checked in.

Family_with_children

8/10

Excellent

20 Mar 2026

Jetta

Clean room had a feet type of smell went to go by my own cleaning products. Pool was clean and cold what we needed on a hot day. Hot tub not plugged up so no relaxing for adults.. no face towels was in my room hand and body towels.. and a few lil creepy crawlers..

Friends_and_family Family

2/10

Poor

19 Mar 2026

Jacob

It's just what you would expect from a 1star motel

4/10

Poor

18 Mar 2026

Shawn

Cockroach

Self

10/10

Exceptional

17 Mar 2026

Lizbeth

We purchased a $35 general park parking for Knotts Berry Farm, however the room is a 6 min walk from the theme park, we did not end up using it its closer to walk from the hotel. Walgreens and gas station walking distance like 3 minutes. The rooms were spacious with small microwave and small fridge.

Family_with_children

10/10

Exceptional

17 Mar 2026

Robert

The room was fine but lacked basic amenities. No clock / radio, no hook on the back of the bathroom door, one hanger, no bathmat, no hand towels. Very sparse.

Friends

2/10

Poor

16 Mar 2026

Regina

It was roach infested and smelled so bad had to change rooms and that room was just as bad and the air conditioner didn't work it was so hot in there worse experience ever

Family_with_children

6/10

Pleasant

12 Mar 2026

Jason

The air conditioner was making noises. The maids dont want to give soap or shampoo or towel even bathroom tissue.

Family

8/10

Excellent

10 Mar 2026

Jetta

The pool was open which was a plus kids enjoyed made new friends hot tub was not working air conditioner worked perfectly fine after smell left from not being used.. also neef to make sure you have towels for pool

Friends_and_family Family

2/10

Poor

09 Mar 2026

Jennifer

This was our fourth time staying here and i have to say it will be our. We had to change our first room because it was just horrible. It was rundown and had a fold out chair, and the was it. It was on the ugly part of the property. I went to the office and the attendant was very nice and accommodating but

Friends_and_family Family

4/10

Poor

09 Mar 2026

FRANK

Very sparse, 1 office type chair for seating, hard bed mattress, no info on TV operation or available channels,2 towels, no washcloths, no blankets (just sheets and a bedspread. Very noisy at all hours of the night with people and kids shouting, calling for their cats and dogs, car alarms and engine noise. Definitely not recommended for anyone who wants to sleep much at all. Of course for those interested in Knotts, very close.

Family

4/10

Poor

09 Mar 2026

Ada

Pool was dirty
Room ok i guess no towels in room. Seems like ppl live in in the rooms. Room was non smoking but ppl smoked around and door had a gap thru the bottom smell came in. We had to but our own towlrs to block the weed smell from coming in outside it was dirty.

Family_with_children

8/10

Excellent

06 Mar 2026

Sabrina

It is very clean very safe and the people here is very nice and caring the rooms are very clean comfortable feels like home

Family_with_children

4/10

Poor

05 Mar 2026

Lerie

We stayed for 6 days and I keep requesting for housekeeping daily and new towels but they only did once and that’s the day before we checked out. No bathroom rug, no wash cloth, the room smelled so bad I had to buy an air freshener. No ice machine. Dryer was horrible. The place where washer and dryer were located is also terrible. Staff are not friendly and account. I’m sorry guys but you really need to improve. Your service sucks😩

Partner

2/10

Poor

05 Mar 2026

Christopher

Motel was full of pot smoking freaks and young hookers in and out of the complex.

Self

8/10

Excellent

01 Mar 2026

Mike

It was good.

8/10

Excellent

27 Feb 2026

Jetta

Staff always nice. Not to much conversation but check in is fast and convenient. We had no face towels this time we had all dry towels but we managed for a quick place to lay your head it a to go..

Friends_and_family Family

2/10

Poor

25 Feb 2026

Derek

The location is great for walking to the park but the room wasn’t that great there was a smell in the room when we first entered the smell would come every time you went in or out of the door you had people in the upstairs room over ours with a dog running around the room all hours of the night and then again in the morning.. They also have roach’s we saw a couple baby ones

Family_with_children