Name: Karinna Hotel Uludag
Address: 2 Gelisim Bolgesi Volfram Yolu, Uludag, 16370, TR

8/10

Excellent

16 Feb 2022

samer

Karinna offers what ever is needed in skiing facilities a nd accompanying amenities. Staff is very attentive in many locations, namely ski rental equipment, restaurants but reception lacks the attention and persnal service to elevate the stay to higher standards. No special benefits were given to us that were ;promised on booking

Leisure Family

6/10

Pleasant

31 Jan 2022

Noel

weekend trip.
It was ok. I have stayed next door the previous year at the Kaya Hotel and that in my opinion is better in terms of service and full board offering.

Friends_and_family Family

10/10

Exceptional

10 Jan 2022

Alexander

The rooms are huge. Good varied food options. The ski lift is right behind the hotel. Very close to the cable car.

Leisure Family

8/10

Excellent

07 Jan 2022

Sara

What I liked most about this hotel are the staff, friendly and always willing to help, and the good food quality.
The room was clean and spacious. The condition of the hotel itself are okay, maybe they could switch on more lights in the corridors.

I got injured while skiing, the medical care I received in the hotel’s clinic was fast and professional. Much appreciation to the paramedic and the doctor.

As for the VIP benefits, I asked not to get the bottle of wine since I don’t drink. However, I wasn’t offered the room upgrade.

Leisure Family

8/10

Excellent

07 Jan 2022

Shahram

Gold member privileges were ignored

Hotel was good, but I didn’t receive my gold member room upgrade and I couldn’t check out later too.

Friends_and_family Family

10/10

Exceptional

24 Dec 2021

Verified traveler

Enjoyed it, with some concerns.

The bathroom is in bad condition. Walls are made of wood and you can hear all rooms. Windows are single glazed and you can hear people playing outside and singing at night.

Friends_and_family Family

10/10

Exceptional

14 Jan 2021

Maan

Great hotel, the food is great, and the service is amazing. Definitely recommend it.

Friends_and_family Family

10/10

Exceptional

01 Sep 2019

Verified traveler

Excellent food, Excellent service, Excellent place to stay.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2019

Rushdi

Excellent place

Great plce and great friendly staff.

Family

4/10

Poor

22 Apr 2019

Verified traveler

Location only for those who skiing or who’s willing to join the skiing school for learning, else you can have a day trip from the Teleferik directly and spend time as much as you can then leave safely, only breakfast is good but not the dinner for sure is not even basic , rice was not cooked and the rest of food never attracts you , dessert is normal, very important: if you reach the hotel by your own drive you better fix a jenser belt for your tires before your fall in risk of car slipping, I’ve tried to contact the hotel many times to ask some questions about the safest way to reach 30km at the top of the Uludag ( hotel location) no one answer me !!! , the reception was so helpful and they arrange a jenser for my car at my own cost so n my way back from the top to down, most of the hotel guest were from the school students, the only important thing is they have to inform all the guest before booking about the arrival way .

Leisure Family

2/10

Poor

31 Jan 2019

KemalUnaltuna

They supposedly have a policy to check everyone who gets in. It is like military facility!
Lift queues are terrible.
Food is crap.
No indoor parking. The car entrance is not cleared of snow.

Leisure Family

6/10

Pleasant

23 Dec 2018

Verified traveler

Nice hotel and staffs however poor wifi signal connection

2/10

Poor

28 Feb 2018

Selma

Avoid this hotel in Uludag...disgraceful , shocked

Avoid this hotel, smelly, dump rooms are given ...my 3 year old daughters comment ‘ mummy it stinks in here ‘ ...rooms on 2nd and 3 rd floor are disgraceful ...we were departing they suddenly oferred a room at the 6th floor...we were shocked why they have not offered the room on the 6th floor at first place...then they put students, groups with out parents to those room they are to young to get their rooms changed ...disgraceful earnings ! Parents watch out where you sending your children...shocked of the standart ...plus you pay so much ...should be categorised as hostel in the area ...not fare at all, very dissapointed ...a photo where the cleaners turned up to clean the room again ...we did not stay in this dump, smelly, dusty room....

Family

8/10

Excellent

27 Feb 2018

Verified traveler

the food was GREAT, had a blast for three nights and almost every thing you need is on spot

Partner

2/10

Poor

09 Jan 2018

b

Staffs thief

1: the hotel is smiling smoking weed horrible hotel i have ever seen in turkey the staff are thieves they stolen my wife expensive perfume it worth 750$ and i don't know if money was stoling too becuse we didn't counted .And the i have to stop them from cleaning the room too so they won't steal again .All staff english is poor so poor i have to repeat many times so they can understand .The the room services i paid my bill for coffee cash i gave her 100TL for coffee she said she will go and get my change and she no show up again i went to the reception to check out i told the lady at the reception that i orderedcoffee and give 100tl and the room service lady didn't bring my change she called them and answered that she gave it to me i was mad at the reception lady she told me our staff said she gave ui told her no she call her to comeshe came and meet me alone and she told me not to tell the reception about the change and she gave me my change in side white paper and she went away fast the lady at the reception came back said what!i show her the money the room service refunds to me she was shocked i told her all the hotel is horrible she said sorry this just part of my story.
So guys be careful .
1: no one was at the reception we have to look for them as u can see in photos.
2: they passed the same food for 2 days terrible test.
3: skiing no safety atall i witnessed 3 accidents.
4: restaurant staff so lazy u will call them they won't come as u see in the photos.
5: etc.

6/10

Pleasant

01 Jan 2018

Dalia

It was too hot .. There was no safebox at my room..

Family

10/10

Exceptional

23 Mar 2026

osman

evet çok temiz odalar, ilgili personel, iyi kayak odası ve hocalar, güzel yemekler, çok memnun kaldık

Friends_and_family Friends

10/10

Exceptional

01 Jan 2025

Adil

Bu bolgede fiyatı yakınındaki otellere göre uygun olduğunda tercih edilebilir

Friends_and_family Family

10/10

Exceptional

27 Feb 2023

Murat

Teleski nin yanındaki demirler korumalı değil. Oraya tedbir alınması gerekiyor.

Friends_and_family Family

8/10

Excellent

06 Apr 2022

Verified traveler

Temiz hotel

Otel genel olarak temizdi fakat sezon sonuna denk geldiğimiz için pistler kapalıydı

Partner

8/10

Excellent

20 Feb 2022

Yunus

Highly recommended, so worth money.

Very extensive kitchen. Nice and warm. Rooms spacious and quiet. No smell, it was so freshly. Lifts directly at the hotel. A little less was evening activities.

Partner

8/10

Excellent

25 Jan 2022

Natalya

Не плохой отель

Не плохо. Молодежный отель. Мебель в самом отеле сильно подуставшая, ровным счетом как и дизайн..но отель берет едой.. (в разы больше выбор чем в соседних, более дорогих отелях) и своими дискотеками...вечеринками. бар на улице - вообще отличное место..
При заезде рецепшен увидел, что мы иностранцы и решили с нас стянуть денежек, но не тут то было.
Я бронировала отель через хотелс, который сотрудничает с экспедия. Заранее выбрав номер на троих (двое взрослых и 1 ребенок).. оплатив весьма приличную сумму даже предположить не могла, что по заезду с меня начнут требовать деньги за ребенка. Якобы я же не указала, что он там будет. А указала только 2 взрослых, но номер на троих.. вообще после часа перепалок и ссор, испорченных нервов и после того, как я доказала, что можно хоть 10 детей добавитьь, стоимость не меняется - нас отпустили и дали номер . А так не худо ни мало ..хотеди срубить еще с нас миниму 1000 евро на ровном месте (иностранцы)...
Вообщем по итогу перед нам и извинились, отправили в виде извинения бутылку вина и фрукты.. собственно на этом негативные впечатления закончились.
Ещк интернет не хотел подключаться ни при каких условиях

Partner

8/10

Excellent

12 Jan 2022

Verified traveler

Ok

Razoàvel. Me lembrou cruzeiro, na parte das refeições.

Friends_and_family Family

10/10

Exceptional

11 Jan 2022

Mehdi

Coup de coeur

Vraiment inoubliable

Self

8/10

Excellent

07 Jan 2022

Youssef

Great stay

great time spent in the Karinna resort.
Food was good, service was good, ski station very convenient.
Only issue is with the Wifi which is a bit poor in some rooms, and prices for paying services (spa, paying restaurant...) are a bit too high (big european capitals standards) while turkish Lira has been low. Not sure employees salaries have been raised that much.

Friends_and_family Family

10/10

Exceptional

04 Jan 2022

Jean

كانت تجربة رائعة كنا انا وعائلتي كل شيئ كان رائعا

Friends_and_family Family

10/10

Exceptional

11 Feb 2021

yilmaz

Mini kulup

Mini kulupte 4 personel yerine pandemi nedeni ile 1 personele dusulmus hem cocuklar icin yeterli degil hemde personel yemek yedigi icin yemek saatlerinde cocuklari birakamiyorsun halbuki anne babalar cocuklarina hizli yemek yedirip oyun odasina birakip kendileri restoranda guzel vakit gecirebilir..birde biz 2 aile gittik 2 odada sigara cok icilmis daha once boyle birseyle karsilasmamistim ama bunda otel ne yapabilir onuda bilemiyorum kat gorevlileri uyarabilir sanirim otel yonetimini onlarda gerekli islemleri yapar...

Friends_and_family Family

10/10

Exceptional

08 Jan 2021

Andrey

Очень хороший отель для отдыха на Улудаге

Только положительные впечатления об отеле. Приветливый и дружелюбный персонал. Часть сотрудников могут общаться на русском. Вкусная и разнообразная еда. Хорошая организация питания в ресторане. Комфортные большие номера, в которых, скажем так, очень тепло. У нас окно было открыто постоянно. Не всегда устойчивый wifi в номерах, в зонах общего доступа проблем не было. Т.к. снега не было и склоны для катания были не доступны, не удалось протестировать сервис по прокату горнолыжного оборудования.

Friends_and_family Family

2/10

Poor

08 Jan 2021

seyma

Hayatımda bu kadar lanet bir konaklama görmedim. Özel günümüz için restotanda masa süslemesi istedim, şampanya açtırmak istedim kabul edilmedi. Saçma sapan bahaneler duydum. Yemeklerde çeşit yoktu

Partner

10/10

Exceptional

23 Dec 2020

Jaejin

Totally good

Very nice all including foods, kind service, room condition.
Especially, all employees are very professional kinds.
Not much snowing while i was there, but good enough for kids, not crowded at all

Friends_and_family Family

10/10

Exceptional

02 Sep 2019

Verified traveler

Uludağ karinna

Mis gibi havası var , kış oteli olduğu için öğlen ve akşam yemekleri vasat ama zaten hava almaya geldik yemek yemeğe değil, tavsiyem mutlaka teleferik seyahati ve bursa içinde iskender yenmeli :)) gece otel dışında yürüyüş imkansız gibi (karanlık ve köpek dolu) havuzu küçük ama yeterli. Sauna güzel, hamam da iyiydi.

Partner

8/10

Excellent

02 Sep 2019

Emre

Akşam 9 da giriş yaptım 1 gece konakladık cafe bölümü vasat, yemekler iyi sayılır, pazar sabahı kahvaltı 10:30 da sona eriyor,

Family

8/10

Excellent

22 Aug 2019

Erwann

Magnifique hôtel , 1er fois en été , l air de la montagne était super , l hôtel est agréable , dommage que le personnel ne parle pas anglais , difficile de se faire comprendre . Mais le service était parfait

Family

10/10

Exceptional

21 Aug 2019

Kosta

What a great place and great people

From the beginning to the end it was amazing
Beautiful nature, great hotel and amazingly friendly employees and let’s not forget the delicious food
Aisha is one of the nicest and most accommodating people she made our stay great

Would love to go again and stay at this great hotel

Friends

10/10

Exceptional

20 Aug 2019

Verified traveler

رائع جدا ، راحه، ضيافه، موقع استثنائي، وجبات فارهه. سعر مناسب جدا

10/10

Exceptional

17 Aug 2019

Nuran

Güzel

Çok güzel bir tatildi. Yazın uludağda kalmak süperdi. Çok güzel havası var. Yemekler gayet güzel.

Family

10/10

Exceptional

15 Aug 2019

Pinar

Herşey harikaydi

Temizlik ve hijyen olarak çok iyi personel ilgili ve yemekler de süperdi biz çok seviyoruz karinna hoteli herşey için tesekurler

Family

10/10

Exceptional

13 Aug 2019

Özgür

Karinna Yaz Tatili

Eğer şehir hayatından biraz kaçıp sessiz günler geçirip kamp sandalyelerinizde oturup sükunut ve iyi insanlarla sohbet etmek isterseniz mutlaka yazın gidin Ayşe hanım ve ekibine teşekkürler

Family

6/10

Pleasant

03 Aug 2019

Ömer

Vi var ikke registreret og receptionisten vidste ikke at vi kom. Vi fik i første omgang et værelse med en dobbeltseng og en børneseng. Da jeg informere receptionisten om at rummet er for lille og sengene er ikke dækkende, fik vi istedet 4 enkeltsenge.
På Hotel.com står der at hotellet er 11 km fra centrum. Denne information er forkert og direkte misvisende. Der er 30 km fra Karinna Hotel til centrum, og da vejene er snoede, tager det 1 time at køre derned.

Family

8/10

Excellent

22 Jul 2019

Guillaume

Nice hotel.

Nice hotel. Good location during summer time to enjoy the mountain around.
Elevators were so slow...!

8/10

Excellent

22 Jul 2019

SELÇUK

temiz ve konforlu

odalar temiz ve konforlu, yemekler güzel, otelin konumu iyi

8/10

Excellent

21 Jul 2019

Alessandro

Must to go !

I use one double room for single use ! Room has been warm and comfortable, clean and with nice view to the mountain. SPA and swimming pool is nice as well.

6/10

Pleasant

11 Jun 2019

Hakan

Genel

Büfeler çok zayıf kalıyor bir önceki günün yemekleri ürünlerler bitene kadar bünye konulmakta. Personel Güler yüzlü yardımcı olmaya çalışıyor fakat eksik ekipman ve donanıma sahib bir otel çok kış odaklı biraz daha yaz sezonunu önemseye bilir

Family

8/10

Excellent

22 Apr 2019

Irfan

Tavsiye ederim

İyi bir otel. Yemekleri iyi. Personel Güler yüzlü ve ilgili.

Family

10/10

Exceptional

15 Apr 2019

Verified traveler

Neredeyse mükemmel !

Tek gece Keyifli bir konaklamaydı. Çalışanların kibarlığı ve hizmet kalitesi üst düzeydi. Spa yeterliydi. Temizlik güzel, oda ve yatak konforu iyiydi. Tek sıkıntı odaların çok sıcak olmasıydı. Yemekler açıkbüfe ve otel nispeten boş olmasına rağmen iyiydi. Eşimin Doğum günü kutlaması için hazırlanmasını talep ettiğim masa düzeni ve özel hizmet çok mutlu etti. Müşteri odaklılık ön planda ve iletişim üst düzey. Teşekkürler

Family

10/10

Exceptional

01 Mar 2019

Mert

Pistlere ulaşım kolay...odalar ferah

Fiyata göre değerlendirdiğinizde paranızın karşılığını veriyor. Uludağ'daki oteller ile karşılaştırdığınızda piste ulaşım çok rahat ve maden,kuşaklı,tutyeli pistlerine kolayca varıyorsunuz. yemekler normal...kartalkaya otelleri yemek olarak daha güçlü... her şey kararında ....özetle kayak yapmak için Uludağ'da tavsiye ederim odalar rahat, kayak odasına ulaşım kolay... az kayak yapanlar için otelde sık vakit geçirenler için başka tercihler olabilir. ama 5 çayının zenginliğindense piste ulaşıma daha önem verenler için bu otel iyi

Partner

8/10

Excellent

25 Feb 2019

Türksen

Temiz ve konforlu odalar
Zengin ve leziz acik bufe

Friends

8/10

Excellent

22 Feb 2019

Duygu

Uygun bir otel

Odalar temiz ve guzeldi.
Restoranda calisanlar gayet ilgiliydi, bufe cesitli ama yiyecekler cok kaliteli degildi, kullanilan yaglardan olsa gerek biraz mideyi rahatsiz ediyor. 2 gun konaklama yaptik 3. Gun uzatma yapmak istedigimizde resepsiyon yer olmadigini soyledi. Internette yer oldugunu soyledigimizde kontejyan dediler. Biz de tekrar internetten aldik. Kisacasi ugrasmak istemediler. Resepsiyon genel olarak guler yuzle sizi gecistiriyor :) otelin onu cop dolu bununla ilgilenilmesi gerekiyor. Daga dogaya gelip copluk gormek hos degil. Ama bu dagin genelinde de boyle. Sonuc olarak yemek kalitesi ve resepsiyon hizmetinde kucuk aksakliklari olan 2. Bolgede uygun kalabileceginiz, temiz bir otel

Partner

2/10

Poor

19 Feb 2019

Hasan

Ötele rezervasyon yaptığımda otel oda bilgilerinde derin küvet olduğu yazıyordu ötele gittiğimde odada küvet olmadığını Reseption görevlisinden öğrendim 100 tl fark ödeyip küvetli odaya geçtim fakat odada yatak odasında televizyon yoktu ve tuvaletin taharet musluğu bozuktu oda enerji girişi arızalıydı elektrikler gidip geliyordu personel gelmedi kendimiz çözdük Kısacası otel bilgilerinden yazılanlarla orada karşılaştığımız konu çok yanlış geldi bize gereğinin yapılmasını rica ederim

Family

10/10

Exceptional

16 Feb 2019

Gundogdu

Güzel bir 2 gün

İlk defa kış tatili yapmıştık. Bu otel yorumları konusunda acabalarimiz vardi. Yeme içme güzel. Personeller çok ilgili. Canlı müziğe çıkın dinleyin akşamları.

Partner