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Woodspring Suites Loves Park Rockford

Rockford - IL · United States

4101 Galleria DrView location

8.0/10Excellent280 Reviews
Cleanliness9.0/109.0
Service8.2/108.2
Comfort7.8/107.8
Condition8.8/108.8
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Woodspring Suites Loves Park Rockford

Located in Loves Park, Woodspring Suites Loves Park Rockford is within a 5-minute drive of Javon Bea Hospital - Riverside and Rivets Stadium. This hotel is 1.8 mi (3 km) from Rock Cut State Park and 3.5 mi (5.6 km) from Midway Village Museum.

Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and coffee/tea makers. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 16 Pet max weight (per pet) in lb is 35 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50 per stay
    • Pet fee: USD 5.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Rivets Stadium 2.3 km / 1.4 mi
Rock Cut State Park 3 km / 1.8 mi
Midway Village Museum 5.6 km / 3.5 mi
Guilford Tennis Center 5.8 km / 3.6 mi
Hard Rock Casino Rockford 6.7 km / 4.2 mi
Canine Corners Dog Park at Elliot Park 7.3 km / 4.5 mi
WM DaySpa Salon 7.6 km / 4.7 mi
Cherry Valley Skate Park 8.3 km / 5.1 mi
Hickory Knolls Golf Range and Mini Putt 8.8 km / 5.5 mi
CherryVale Mall 8.9 km / 5.5 mi
The Cherry Bowl 9.1 km / 5.6 mi
Hurricane Harbor Rockford 9.3 km / 5.8 mi
Anderson Japanese Gardens 9.4 km / 5.8 mi
OSF Saint Anthony Medical Center 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Woodspring Suites Loves Park Rockford

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Woodspring Suites Loves Park Rockford

8.0
Excellent
280 Reviews
Cleanliness
9.0 /10
Service
8.2 /10
Comfort
7.8 /10
Condition
8.8 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
15 Jul 2026
William
It was advertised as a full kitchen however a coffee pot should have been included. When asked for a roll of toilet paper the guy told us it would cost 2 dollars-not acceptable!
Partner
8/10
Excellent
12 Jul 2026
Torrez
Everything was good besides the bed. Beds could be better especially for slightly bigger person
10/10
Exceptional
07 Jul 2026
Juan
Staff was very friendly and informative
The place was very clean .
Free espresso coffee in the morning.😁
I had a peaceful and restful night.
Thank you
Self
10/10
Exceptional
07 Jul 2026
Rebecca
Clean and Nice place to stay for the weekend. Really nice washer and dryers too, we were in town for a sporting event and they really came in handy!
Friends_and_family Family
2/10
Poor
04 Jul 2026
Jana
The hotel smelled like smoke. We got there after hours so we called the desk worker on the lobby phone. We waited almost 30 minutes to check in and he was very rude.
Friends_and_family Family
8/10
Excellent
04 Jul 2026
John
the property looked almost recently built. The staff/manager at front desk seemed rushed and annoyed about something. They need to remember when in front of customers to keep calm and discuss problems when alone. I emailed hotel 2 weeks in advance stating I was looking for longer check out time. They replied stating noon was the longest, I said great. When the day to check out came, they said they can't do that, so I rushed after a long night wedding to get out at regular check out time.
Family_with_children
10/10
Exceptional
30 Jun 2026
Donna

Check in and out worked out well. Room is clean and really good condition.
Self
4/10
Poor
29 Jun 2026
shane
Bare bones hotel room no coffee cheap springs bed. It’s newer so at least clean and on quiet street.
8/10
Excellent
26 Jun 2026
Buffey
I would absolutely recommend, however keep a few things in mind.
The in-room kitchen was great, but the hotel does not supply ANY utensils, soap, or towels. They sell needed items but Farm and Fleet is across the street....
The towel supply is limited and there is no daily housekeeping. We brought our own, which we preferred. There are quite a few washers and dryers available.
Partner
10/10
Exceptional
24 Jun 2026
Evette
Everything
Family_with_children
2/10
Poor
23 Jun 2026
Gerardo
The worts beds is like staying in the floor maybe worst so frágil super noise
8/10
Excellent
20 Jun 2026
Sera
The staff was friendly and the room was good sized and clean. What wasn't in the room were things like a hair dryer, coffee maker and there weren't many towels. The staff member did tell me if I needed more towels to bring down the ones I used and she would give me more. Which I did. I can't decide if I actually disliked it or it was just different.
Self
10/10
Exceptional
19 Jun 2026
Rhonda
It is the cleanest hotel I have ever stayed at! It was immaculate!
Friends_and_family Friends
6/10
Pleasant
07 Jun 2026
MATTHEW
Extended stay Hotel. Come prepared with everything you need. It was fine.
Self
10/10
Exceptional
01 Jun 2026
Pamela
I had read in advance about what the hotel had and didn't have in terms of amenities so we came prepared and brought our own soap, shampoo, hair dryer, etc. It would have been a little trickier if we needed to cook. I really like ice and was happy to see there are ice trays so I could make my own. I thought this place was really clean. I know the staff leaves at 10 but the building is locked up so I didn't have any issue with that. I would absolutely stay here again. It fit my budget, was close to where I was going, and was clean and secure.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Brandie
Clean, comfortable, easy access to the highway.
Family_with_children
10/10
Exceptional
28 May 2026
LINDA
Clean room very no frills only hand soap offered. No kitchen items to use unless you purchased pots and pans. No hand towels or dish towels. Quiet place friendly staff. Fine if you want to bring a lot of your own kitchen items.
Partner
10/10
Exceptional
27 May 2026
Anthony
Staff
Self
10/10
Exceptional
27 May 2026
Anthony
Staff
Self
8/10
Excellent
27 May 2026
Paul
A
Partner
6/10
Pleasant
26 May 2026
Rudy
the room itself was nice and clean which is important,, no coffee machine in room, and the coffee down in entrance area was some of the worst coffee I have had,, in addition no breakfast. I checked in late but before 10pm and there wasn't anyone at the front desk had to wait with another guess for ten minutes for someone to come. on top of that she asked for a drivers license and forgot to give back to me,, and didn't bring to my room or call to tell me that she had the license, the next day after I left I discovered I didn't have my license, so I called and she knew right away who I was, so I went back to get license and again the office was closed and I had to wait 15 minutes for someone to come and then they couldn't find the license so then I had to wait for the woman to come and find the license, NOT to organized
Self
4/10
Poor
26 May 2026
Alen
The husband and I have been going to this spot and others for some time when we need to get away. This place was the best and friendlier of places, until our last stay. My husband was told the next time we smoke in the room it will be a 250$ fine, we are smokers but we have never smoked in the room we have never been inside smokers. Lately our last stays the rooms weren’t the cleanest but still cleaner looking then most hotels we’ve stayed at, some left hairs on the sink the last couple times no biggie disinfected the tops prior to use anyways. The biggest downside is the lack of hot water, and it’s really the reason we go, our current residence doesn’t have a bath tub and I like my baths. The washers and dryers are usually occupied and when not they are dirty. The little things weren’t much of a bother until now that I’ve lost trust with this hotel, had I purchased the protection plan for that stay I would have cancelled the reservation after being accused of smoking in the room, it is what it is at this point but that was our last stay, I’m not chancing a 250$ charge because they think we smoked in the room, for all I know they could have been smelling my flat iron burning my hair that morning when I got ready for work. The fact they can say we smoked in there when we never have and potentially charge me for something we didn’t do is scary. Never saw that coming.
Partner
4/10
Poor
25 May 2026
betty
it states there is a kitchen, but threre is nothing in there. no dishes, pans, silverware. BUT you can buy all it from them.. Also there were no cold water. You take out your garbage to the outside bin, and You change your sheets, take them down to lobby and get a clean pair and change your bed yourself. Staff was nie and friendly.
Partner
8/10
Excellent
25 May 2026
Colin
Room and staff were good. Kitchen had a big fridge but you need to bring all your own supplies with your. Kettle/pot/coffee maker/dishes/cluttery/etc.

I would stay there again.
Family
6/10
Pleasant
09 May 2026
Antoine
Disappointed in having no iron in my room.
10/10
Exceptional
04 May 2026
Bobby D
Everything was new & clean
Friends_and_family Friends
8/10
Excellent
03 May 2026
Loretta
Room was clean and one night stay was fine, but this is definitely not a holiday inn or hilton hotel and I don’t think i’d want to spend a week here. Beds were ok and there is a full size refrigerator in the room, but that’s about it. No ice maker in entire hotel, no shampoo or kleenex in the room, but it was also much cheaper than any of the other hotels in the area during this time, so it depends what you’re looking for. Staff was nice and hotel was very clean.
Family_with_children
10/10
Exceptional
29 Apr 2026
Vontasia
Clean room nice staff everything worked
8/10
Excellent
26 Apr 2026
William
Hotel was clean and in central location. Limited amenities like tissues, shampoo/conditioner, no ice makers, and needing to ask front desk for blow dryer. It’s more of an extended stay hotel, however, certain amenities are still expected as a hotel. Walls were thin and you could smell food being cooked from other rooms which wasn’t ideal, however, price was right and it as a great place for a night.
Partner
10/10
Exceptional
25 Apr 2026
Steven
Clean room
6/10
Pleasant
21 Apr 2026
Mattie
The staff was friendly. The rooms were plain, beds very uncomfortable and loud. The walls however were paper thin. I could hear the guests above us conversation. Wouldn’t stay here again.
6/10
Pleasant
19 Apr 2026
Amber
Good location. No staff available after 10 pm. Heat didn’t work very well. Uncomfortable bed
Friends_and_family Friends
4/10
Poor
30 Mar 2026
Edward A
Staff very short with answers to questions. Noisy.
Partner
10/10
Exceptional
29 Mar 2026
Jasmin
Nice and clean
10/10
Exceptional
28 Mar 2026
Kay
.
8/10
Excellent
27 Mar 2026
Ronald
Very Clean plain rooms Great for a nights stay Bed could have been a little solider
Family
6/10
Pleasant
25 Mar 2026
Cayla
Hotel was clean. But had a 3 pm check in and the room we as ready for 2.5 hours.
Friends_and_family Family
8/10
Excellent
25 Mar 2026
Tanesha
Great stay
Self
10/10
Exceptional
22 Mar 2026
Mike
Needs hand towels in the room.
Needs tissues in the room.
Room was clean, quiet, and comfortable.
10/10
Exceptional
20 Mar 2026
Robert
Clean, safe, comfortable, hot water, friendly, organized, transparent pricing…
4/10
Poor
09 Mar 2026
Eunseong
This is not a family friendly model.
Family_with_children
8/10
Excellent
08 Mar 2026
John
Very clean room. Staff was accommodating, bedding could have been better quality but cleanliness made up for it. 👍
10/10
Exceptional
08 Mar 2026
Kayla
Very clean, in a great location, very friendly staff
Friends
8/10
Excellent
08 Mar 2026
Maarten
Ok
2/10
Poor
05 Mar 2026
Elizabeth
Got charged twice and told they can’t cancel one. So almost $200 for the room that was supposed to be less than half that.
10/10
Exceptional
04 Mar 2026
Linda
Very clean and Excellent for pet stays. Would have been nice to have the shampoo and conditioner dispensers and a wall mounted hair dryer. Exercise room was nice. Very quiet facility.
Pet
10/10
Exceptional
01 Mar 2026
Sara
Room was very clean and cozy. Front desk staff was super nice. Close to area restaurants and outings
8/10
Excellent
23 Feb 2026
Sinatra
It was a step up from the hotel that I originally booked for that weekend. It was clean and quiet. My only issues was the heat in my room wasn't that great
Self
10/10
Exceptional
30 Jan 2026
Greg
All good
Business Self
6/10
Pleasant
21 Jan 2026
Janelle
The staff was courteous and the room is decently clean. The beds are comfortable. The slat blinds are broken in one corner and do nothing to keep out noise and light. The motel is noisy. People talking until all hours, people being loud in the parking lot, doors slamming all night long. There is a stovetop, full size refrigerator, and microwave. No coffee maker, no ice bucket. Booking site advertised continental breakfast but was told on arrival that they do not serve breakfast. Overall, I would not stay here again.
Leisure Family
6/10
Pleasant
13 Jan 2026
Brian
Staff was great. Room Ok. Clean Yes!
Friends_and_family Family
10/10
Exceptional
07 Jan 2026
Anthony
All of the above.
10/10
Exceptional
31 Dec 2025
Alisa
12/30/25 9:30pm Front desk guy was very friendly and helpful, He did a wonderful check in the service was awesome
Leisure Family_with_children
10/10
Exceptional
30 Dec 2025
Anthony
All of the above. Good job
8/10
Excellent
26 Dec 2025
Ana
Convenient, off the highway with nice, low-key restaurants around. Clean, quiet room. Great oasis for rest in my drive home!
Self
6/10
Pleasant
22 Dec 2025
Bradley
Unique concept to this hotel. Our family did not like it- bare minimum hotel with LOTS of rules like takeout own trash, laundry exchange, clean own room, no front desk staff after 10 pm. No hair dryer, shampoo, soap or tissues. Do not recall any of these details on the website. Overwhelming smell of pot ALL THE TIME. Felt like low income housing alternative. Would never stay again
Friends_and_family Family
8/10
Excellent
15 Dec 2025
Karissa
New and clean, friendly staff- would like to see the addition of hand towels and tissues in the rooms.
Self
10/10
Exceptional
12 Dec 2025
Anthony
All the above
10/10
Exceptional
08 Dec 2025
Lisa
Newer, clean, simplistic.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Anthony
All great.
10/10
Exceptional
01 Dec 2025
Shane
More of an apartment/extended stay hotel. Clean quiet with kitchenette and laundry room onsite. Not a 24hr hotel.
Business
6/10
Pleasant
23 Nov 2025
Edward
Needs more elevators and one for house keeping
10/10
Exceptional
13 Nov 2025
Anthony
All of the above.
6/10
Pleasant
09 Nov 2025
Tambra
The room was very clean but did not have a cozy feel to it. I would suggest putting up pictures/canvases...
Partner
10/10
Exceptional
05 Nov 2025
Marcella
Very clean and reasonably priced
10/10
Exceptional
29 Oct 2025
Charlene
The hotel was very clean. This location opened this year. The staff was helpful and friendly. The room looked as though it had barely been used.
The only thing that was off for me is there is only one elevator. The elevator was a bit slow.
We stayed one night. Overall a very pleasant stay
Friends_and_family Family
2/10
Poor
26 Oct 2025
Kaitlin
Front desk checked me and my boyfriend in and within 15 minutes of being in our room an entire family walked in, then to find out front desk checked same room to both parties and voided our cards to give second family room.
Business
10/10
Exceptional
22 Oct 2025
Anthony
Great staff.
Business
8/10
Excellent
20 Oct 2025
Mitzi
Súper clean
Partner
2/10
Poor
19 Oct 2025
Harpreet
Front desk staff is very rude and unhelpful. They present with too much attitude and don’t try to help at all. I had a reservation and they said they couldn’t find the booking. I showed them my confirmation but they said they could do anything about it all the while being rude and snobby.
Business
10/10
Exceptional
18 Oct 2025
Ann
Check in time was 3:00 and we got there at 2:10 and were asked to wait until 3:00.
Friends_and_family Family
10/10
Exceptional
18 Oct 2025
Wyatt
it was really nice. felt very clean and very affordable. The kitchen even came with a cook top to prepare meals on. I was not prepared for that. Would definitely stay again.
Business
10/10
Exceptional
16 Oct 2025
John
Very clean. This place covers the basics well. It is a bare bones kind of place yet comfortable. The value is exceptional compared to more plusher accommodations nearby. This is a place for quiet rest.

The concept here is value without the fluff. The concept is new to me and may take some getting used to. I will be back.
Partner
8/10
Excellent
11 Oct 2025
Arizona
It was clean and comfortable. I could hear music playing from another guest until 1am, so that was not fun. There’s a nice workout room. There is coffee in the morning, but no breakfast. Overall a nice place to stay.
Leisure
10/10
Exceptional
09 Oct 2025
Anthony
Safe and clean.
Business
10/10
Exceptional
09 Oct 2025
Brandon
Great place
Leisure Self
2/10
Poor
03 Oct 2025
Michael

Nightmare On Galleria Street!

I was consistently waken up to doors slamming at all hours of the day! vagrants camping out in the parking lot, seemingly from sun up to sun down, what appeared to be illegal drug activity could have played a roll in the malarkey!
Just an overall undesirable experience!
Self
10/10
Exceptional
30 Sep 2025
Anthony
Great staff and clean and good safe place to stay. It’s a community.
Business Self
8/10
Excellent
29 Sep 2025
Claudia
Excellent
Business Self
10/10
Exceptional
25 Sep 2025
Amber
The price is good for what they offer, always clean and friendly staff!
Leisure Partner
10/10
Exceptional
21 Sep 2025
Terry
Location was very important for us
Leisure Partner
10/10
Exceptional
12 Sep 2025
William
Staff was very friendly
8/10
Excellent
09 Sep 2025
Dawn
The hotel is very nice and clean and feels new. The rooms were spacious and clean. While there was one staff member that seemed a bit unprofessional, the other staff was very nice. I will return.
Friends_and_family Family
6/10
Pleasant
07 Sep 2025
Janaka
No ICE maker
Business
10/10
Exceptional
02 Sep 2025
Kendrick
Super quiet
10/10
Exceptional
31 Aug 2025
Steven
It was clean. Could only hook up two devices to wifi lol that was a first
Leisure Family
10/10
Exceptional
31 Aug 2025
Luzelena
It was VERY clean and updated.
Leisure Family
10/10
Exceptional
25 Aug 2025
Tanesha
This stay was very pleasant!! Nice property I will stay again
Leisure Self
6/10
Pleasant
24 Aug 2025
Vid
Low price, clean, but very spartan.
10/10
Exceptional
04 Aug 2025
Jessica
The only thing I did not like is because it is an extended stay they do not change your bed sheets if requested and do not take your garbage
Leisure Self
4/10
Poor
03 Aug 2025
Shiayr
The check in process was horrible! I had a reservation and it still took about 45 minutes to get my room key! Oh and no one else was checking in! They gave us 1 set of towels and no hand towel was included.
10/10
Exceptional
29 Jul 2025
Som
Nice hotel for a quick overnight stay!
Business Pet
8/10
Excellent
27 Jul 2025
Patricia
Sad no pool
4/10
Poor
19 Jul 2025
Kelley

Unprofessional - Billing Issues

My experience was far from pleasant due to the behavior of the general manager. From the moment I arrived, I faced issues with billing. I had booked my stay using my Key Cash rewards and had the receipt to prove it, but upon check-in, I was told that my room wasn't paid for. I was directed to email my receipt to the GM, and my check-in was finally processed.

However, the next morning, I received an alarming call from the GM. She accused me of not paying for my room and threatened to call the police if I didn’t resolve the issue immediately. This confrontation was not only shocking but completely unnecessary. It was clear that she lacked basic problem-solving skills and conflict resolution abilities. I was understandably upset by the early morning call and the accusation, which felt completely unjustified.

After spending a significant amount of time on the phone with Hotels.com, the issue was eventually resolved. But later that day, I received a call stating that I had been \"blacklisted\" from the property for \"bad behavior,\" despite the fact that I had a two-week stay booked for the following week. This was incredibly frustrating and left me feeling unwelcome.

It’s evident that the general manager lacks the necessary people skills and training to effectively manage her staff and handle guest issues. I believe the owner needs to be made aware of how poorly the property is being run and the negative impact this has on customer experience. I cannot recommend this hotel!
Business
6/10
Pleasant
19 Jul 2025
Elizabeth
The room itself and the cleanliness of the hotel was adequate. However, the app clearly stated that the hotel had a pool. I chose that hotel over others because of location AND the pool.
It was extremely disappointing to arrive and find the offered amenity wasn't available.
8/10
Excellent
17 Jul 2025
Trevor

Clean

Nice and clean.
Not happy that there was no breakfast like the info said!
4/10
Poor
13 Jul 2025
Marci

Bad experience

Hotel lobby was nice. Items that are usually standard in a hotel room like a hair dryer, iron, coffee maker were not available in the room. There was only one coffee machine in the entire hotel and it ran out. They didn’t even have an ice machine on the premises. Our room was clean but someone had used the microwave before our stay and burnt either noodles or rice in it so the room smelled like it. The bed was horribly cheap. I didn’t even know that spring mattress's were a “thing “ anymore but I was mistaken. We felt every spring in it. I would not recommend.
Friends_and_family Family
4/10
Poor
12 Jul 2025
Verified traveler

Not the best

Smelled of weed on the entire building. Bed was hard, moved when you rolled over. Kids screaming in halls.
Friends_and_family Family
10/10
Exceptional
10 Jul 2025
Sandra
Would have liked a coffee pot in room as standard item but overall experience was great
Clean
10/10
Exceptional
09 Jul 2025
Amber
Everything! I love how they have laundry on site.
Leisure Partner

Location & surroundings

Woodspring Suites Loves Park Rockford
4101 Galleria Dr, Loves Park, United States

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