Name: Hampton Inn Rockford
Address: 615 Clark Drive, Rockford, 61107, US

10/10

Exceptional

26 Jul 2026

Daniel

The property was being renovated, so it was not in perfect condition but, I would not hesitate to stay there again. The breakfast was good and the staff was very polite and friendly. The room was very clean and quiet.

6/10

Pleasant

20 Jul 2026

Travis

It was under construction while we were there. The staff was great at the front desk.

4/10

Poor

14 Jul 2026

William

Remodeling room keys had to be reprogrammed junk everywhere parking lot a mess

Partner

6/10

Pleasant

10 Jul 2026

Hattie

Pool was not available. They were remodeling so the lobby was a mess.

Friends_and_family Family

4/10

Poor

06 Jul 2026

JEFF

Hotel was dirty and in disrepair. Needs a complete facelift

8/10

Excellent

06 Jul 2026

Rosemarie

They are currently remodeling - every floor and lobby.

Breakfast was served and was just fine. However, there were workers sanding (wearing a mask) in the hallways while customers were walking by. Some sanding was going on near the breakfast area.

Our room was perfectly fine - except for one thing. Our hallway was not air conditioned. Workers were hanging wallpaper. Our room was cool but VERY damp. I first thought the sheets hadn't been dried completely. Everything in the room felt damp. It was very hot outside and the humidity was felt in the hallways and evidently getting into our room.

Why would they not shut down one floor at a time for remodeling? Things were quite a mess. Workers worked late into the night to get the lobby/breakfast area done.

I'd wait to stay here until the remodel is done.

Partner

10/10

Exceptional

14 Jun 2026

Christa

Nice property.

Partner

10/10

Exceptional

12 Jun 2026

Allen

The property is under construction but it's still really maintained. I did want breakfast but that didn't start until 6 and I left at 530

Self

8/10

Excellent

11 Jun 2026

Sheila

Hot tub was out of service
One of the pillows had a very bad smell (like old stinker sneakers). I had to put it in the bathroom so I could sleep
No bottled water in the room for the coffee maker

Self

10/10

Exceptional

02 Jun 2026

Tim

One night stay- good location and reasonable price. Room was clean and bed comfortable. Would definitely stay again.

Partner

10/10

Exceptional

28 May 2026

Christine

Clean room, quiet building,

Wished you used regular plates/silverware rather than disposable items.

Self

4/10

Poor

28 May 2026

Patty

The breakfast area was kept very clean and stocked. The staff was really nice. Emma at the front desk was very accommodating since our rooms needed to be changed because the request didn’t go through from Expedia to have adjoining rooms. They are in the process of remodeling so there is some understanding of the cleanliness. However, if you are going to put guests in a room, it should not have debris in the bathroom. A couple of the usb ports did not work.

Family

4/10

Poor

23 May 2026

Brian

Our room was to be handicap.

Partner

10/10

Exceptional

25 Apr 2026

Majid

N

8/10

Excellent

23 Apr 2026

Pamela

We love Hampton Inns but this one needs a makeover soon, carpeting in lobby needs changing, all the chairs need replacing in lobby breakfast area. Elevators were dirty, room was fine, breakfast was good, people who worked there were very nice. Ppl who clean the rooms were so nice and helpful. Basically the place needs renovations, it’s an older Hampton Inn.

10/10

Exceptional

21 Apr 2026

Nolberto

Tyg

Friends

6/10

Pleasant

13 Apr 2026

Stacy

Renovation taking place all around our room. Made a mess in hallways and excess dust everywhere. Otherwise it was good.

Friends

10/10

Exceptional

07 Apr 2026

Lisa

Clean simple room for overnight stay. Appreciated the available amenities but didn’t need them on this stay.

Self

8/10

Excellent

02 Apr 2026

Carrie

The room was outdated and not very clean. Tape on back door of bathroom from painting.
Breakfast was nice. Fitness center was good but 1 treadmill broken and the bike was missing a pedal.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Jae

Great location and excellent services from staff.

Business

6/10

Pleasant

31 Mar 2026

Cassy

Carpet in hallways were dirty, as well as elevator. Chairs in breakfast area very worn and falling apart. Hot tub out of service. No handsoap in pool bathroom area.

Staff was friendly, and breakfast was good.

8/10

Excellent

30 Mar 2026

Jonathan

Staff was good, hotel room and grounds need upkeep. Looks like a hotel on a downward trend. No major complaints.

Partner

8/10

Excellent

28 Mar 2026

David

Great

Partner

10/10

Exceptional

24 Mar 2026

Xiaofeng

good parking.

10/10

Exceptional

23 Mar 2026

Jeffrey

My stay at the Hampton Inn in Rockford, IL was simply fantastic. The property was clean and very appealing. All members of the staff that I had contact with were very pleasant in dealing with me. My room was clean, well decorated and all lights and appliances were in perfect working order. This was a great place to stay and was worth the price.

Friends

6/10

Pleasant

21 Mar 2026

CARLA L

Parking was good it needs updates in the bathroom

8/10

Excellent

20 Mar 2026

todd

Great staff! Would stay again.

Self

10/10

Exceptional

16 Mar 2026

Anne

Check-in was easy, the staff was wonderful, the room was clean and comfortable.

Partner

8/10

Excellent

15 Mar 2026

Debra

Internet was hard or impossible to get on and toilet was too low

Partner

2/10

Poor

15 Mar 2026

Karen

The room was pieced together. It looked like they purchased chair lamp etc from a garage sale. Very run down. We always stayed at a Hilton, because it was predicable, not anymore. Can't trust what we'll fine. We have started staying at a new chain.

Family

4/10

Poor

07 Mar 2026

Natalie

The toilet ran all night and the hairdryer was broken.

10/10

Exceptional

06 Mar 2026

Nicole

Dry clean and nice breakfast

Family_with_children

8/10

Excellent

02 Mar 2026

Angelica

This hotel is just fine, very accommodating and welcoming. The only reason I can’t give 5 stars, is that the pool and hot tub were unavailable because of a broken pump, which was part of the reason we stayed here…and most of the entry doors were broken or malfunctioning, so there were no side entries available. Other than that, it’s a good hotel. Breakfast is good and I love the noon check out time. A few fixes and this place will be great!!

Partner

10/10

Exceptional

27 Feb 2026

Jeny

I love everything about this hotel! The location is great with lots of food places around and Walmart! The staff is friendly! The room is spacious and comfortable! There's a fridge & microwave! The breakfast was delicious! The water pressure in the shower is great and the water is HOT! The bed is comfy! The color scheme is relaxing! I did not go to the pool.

I stayed here on my travels to a conference. I booked it again on my way back! If I am ever in the area, I will definitely book here again!!!

Self

4/10

Poor

20 Feb 2026

John

TV didn't work at all. Bed was uncomfortable and we found bugs in the tub.

10/10

Exceptional

17 Feb 2026

Andrea

nice

4/10

Poor

15 Feb 2026

Mindy

Had to get door keys 5 times which was annoying and the jacuzzi jets didnt work room was ok

Partner

8/10

Excellent

08 Feb 2026

Yolanda

Everything was great with our stay

Leisure Partner

10/10

Exceptional

07 Feb 2026

Jae

Helen was awesome. She provided an excellent service.

Business Self

8/10

Excellent

06 Feb 2026

Rachel

Staff was kind and courteous. The room was clean. The bed was good.

Leisure Family

10/10

Exceptional

04 Jan 2026

Lucy

Good place

8/10

Excellent

31 Dec 2025

Mary

Room was too warm even though we didn't run the heat.
Desk clerks were very nice!

Partner

10/10

Exceptional

30 Dec 2025

Joseph

To start off the atmosphere as you walk into the hotel, I noticed the cleanliness first and then the convenience of everything in the lobby area. The elevator ride up to the third floor, where we stood was pretty fast and swift, clean elevator hallway, clean, garbage clan area, clean all the way down to our door. Pun entering, we noticed a clean smelling and very clean looking room. Everything worked. Everything was as promised, and we were very pleased with our stay and the first time experience.

Business

10/10

Exceptional

24 Dec 2025

Steven

Clean and comfortable room with all the amenities. Cookies at check-in.

Leisure Partner

6/10

Pleasant

06 Dec 2025

Jenni

Extremely noisy. Children running wild screaming in the halls til well past 10 pm

10/10

Exceptional

30 Nov 2025

Lisa

Very nice accommodations. Clean and comfortable.

Leisure Self

6/10

Pleasant

23 Nov 2025

Chris

Coffee was cold for breakfast, employee said I’ll look into it. Mold on walls and ceiling in bathroom of room. Told desk lady about it and she literally just said ok. Not I will get someone to get that taken care of. Not a sorry to hear about that. Hell, hardly even took her eye off computer. Trust me folks, lots of other hotels within a 1/4 mile of there. Choose one of those.

Partner

6/10

Pleasant

19 Nov 2025

Frank

Biggest issues were: 1. The shower curtain was installed too high and water was pooring onto the floor when the shower was used. 2. No microwave. Carpet was a little dirty. 3. The room is dark and most hotels put a standing lamp in that back dark corner. Otherwise it did the trick but probably won't stay again when in Rockford.

Friends_and_family Family

4/10

Poor

26 Oct 2025

Sandra

No hot water, breakfast not open on time, bathroom not clean, trash overflowing at all entrances and all over parking lot, shampoo and body wash containers in bathroom empty

Leisure Family

10/10

Exceptional

20 Oct 2025

Morganna

We were surprised at how nice this hotel was considering the reasonable price. We will definitely be staying here again whenever we visit the Rockford area.

Business_and_leisure Partner

10/10

Exceptional

10 Oct 2025

Dilyn

Room was clean, close to good food and friendly staff.

Business_and_leisure Partner

10/10

Exceptional

28 Sep 2025

richard

Staff is terrific

Business_and_leisure Family

6/10

Pleasant

27 Sep 2025

Dale

Room was clearly updated and bathroom was as well.

Leisure Family

6/10

Pleasant

22 Sep 2025

Kaye

The carpet needs to be replaced, especially in the elevator. The hotel looks a little tired and needs to be updated

2/10

Poor

21 Sep 2025

Marquise

N/A

Leisure Partner

6/10

Pleasant

21 Sep 2025

Jacob

Okay stay nothing special, clean. employees very nice and friendly. Breakfast okay.

Business_and_leisure Partner

6/10

Pleasant

20 Sep 2025

Diane

Disappointed

We like Hamptons, but this one was the worst one I have stayed in. The furniture was too big for the room size, which led to sharp corners sticking out and having to slide through sideways in some parts of the room. There is no closet or drawers. To get to the fridge you had to open a cabinet the opposite way that the fridge opened which completely blocked the walkway. There were no knives at breakfast, so eating things like waffles and sausage patties extremely challenging. Overall, I was very disappointed.

6/10

Pleasant

01 Sep 2025

Sherry

There seemed to be a lot of construction going on around my room so it was very loud during the day. Breakfast offering was underwhelming.

2/10

Poor

25 Aug 2025

Hollee

Not normal Hampton standard.

No one at front desk upon check in or out. Waited 10-15 minutes for someone to come to desk. Staff Was not capable of adding HH number.
Mold in the shower.
Breakfast was not up to normal Hampton standards. They didn’t offer yo bags for breakfast and were out of many items, showing empty racks, holders and dishes where food was supposed to be offered. Ask kitchen staff and they said what was available was out.

Partner

2/10

Poor

24 Aug 2025

lynn

The keys were not working.Someone had to walk us up every time we went to the room. The coffee pot was busted.The water went all over the floor could not have coffee the next day. We went down for breakfast at 8:30.There was literally nothing left.Nobody was feeling up breakfast

Leisure Partner

2/10

Poor

19 Aug 2025

David and Jolinda

We came in late after going thru Chicago in heavy rain! We looked on Expedia for a place to sleep. Many options in Rockford. We choose the Hampton by Hilton because Expedia gave in an \"excellent rating\". We almost choose the good or very good... but after a long exhausting drive we wanted a nice place, pool and a good brea kfast for our two grandchidlren. The front desk person was not there ... and we stood for some time to check in. We noticed a sign that said - pool temporarily closed. She said -- well it was on your confirmation email. IT WAS NOT. She didn't apologize... just said the facts. Next: On your website the room we reserved says: Sleeps five. No way. Next -- breakfat til 10:00 am. At 9:30 am there was no eggs, hash browns and the meat. -- whatever that was supposed to be. There was NO one around so another guest went to front desk.They located someone who said .. sorry -- we ran out. We went to the front desk and she said sorry -- we rain out. I asked how could you advertise breakfast til 10. We asked to talk to the manager who isn't around til the afternoon she said. She said ... the could give us a 10% if we were Hilton members. Change their ratings please... so other Expedia customers are not infludenced to spend extra money for terrible service and a disappointing stay.

Leisure Family

10/10

Exceptional

17 Aug 2025

Barry

Convenient location, clean hotel, lots of convenience accessories in the room. Helpful staff.

Leisure Family

6/10

Pleasant

08 Aug 2025

Jennifer

First morning breakfast area unclean and waffle batter everywhere and out of batter. Did not stock well. Some towel holders were loose didn’t use afraid they would fall off the wall. Thermostat i couldn’t adjust only by 1 degree.

Leisure Self

6/10

Pleasant

17 Jul 2025

Stanley

Throughout just barely enough to meet franchise requirements. One of skimpiest Hampton standards. No dark roast coffee first time ever
Hooks instead of closet.

10/10

Exceptional

11 Jul 2025

Stacey

Room was huge. Staff were professional.

Business Self

4/10

Poor

11 Jul 2025

Dawn

Needs attention

The hotel was leaking water in the hallway on the 4th floor . It was very humid in the building it is very out dated and our bathroom has issues .

Friends_and_family Family

8/10

Excellent

26 Jun 2025

James

To bad the pool wasn't working, could have used a nice swim before going to bed. Over all a nice hotel.

Friends_and_family Family

2/10

Poor

26 Jun 2025

Dawn

No clock in the room
No microwave
No WiFi unless you are a Hilton member.
No counter space in bathroom
Bathroom tiny.
Shampoo dispenser empty
Hand soap dispenser almost empty.
Very small bedside table.
Made reservation for an accessible room. Did not get one. Got a hearing accessible room instead - far walk from elevator, heavy door, hard to get into room with walker, have to walk into bathroom to close door while trying to get into room with a walker for 94 yr old mother.
No room for walker to move around in the room.
Not a walk in shower.
No one answers front desk when I called.
The only light on the desk does not work. Had to get it replaced.
Carpet dirty in room and all throughout the building.
Hallways smell.
Room musty.
No plates at breakfast.
Coffee Luke warm.
Oatmeal was cold.
No reg coffee on second day.
No gluten free options. Other hotels, cheaper hotels offer the gluten free option at breakfast.
Breakfast totally unimpressive. Reviews said breakfast was really good but we found it very lacking.
The pool and hot tub were out of order. I chose this hotel also because it had a pool.
Most unhappy hotel experience.

Leisure Family

10/10

Exceptional

23 Jun 2025

Marjorie

Comfortable, clean room, trouble-free reservation and check-in.

Leisure Friends

10/10

Exceptional

22 Jun 2025

Mateen Ur

Very very friendly staff!

4/10

Poor

21 Jun 2025

Sydney

Rooms were absolutely filthy and run down, but management was accommodating and understanding when the issue was raised.

Leisure Family_with_children

6/10

Pleasant

19 Jun 2025

Jose

Bed not comfortable

Partner

6/10

Pleasant

13 Jun 2025

Jill

Stayed in room 318. Carpeting in room needs cleaning. No microwave and told some rooms have them, some don’t. Offered to use one on first floor but it was dirty. Carpet in elevator dirty.
Bed was comfortable. Bathroom was clean.

Leisure Family

8/10

Excellent

12 Jun 2025

Christine

Room was clean and comfortable. Staff were friendly and helpful. Breakfast buffet was tasty and there were enough food selections. I was disappointed that the indoor pool and the hot tub were out of service. I had been looking forward to using them.

Leisure Family

10/10

Exceptional

27 May 2025

Jae

I liked the location of Hampton Inn Rockford.

Business Self

10/10

Exceptional

25 May 2025

Charles

No poblems.

Partner

10/10

Exceptional

17 May 2025

Kevin

Good job

8/10

Excellent

17 May 2025

Jan

12 hour stay

Just needed a place to sleep on our way to friends' place. Easy off/ on freeway. Clean.
Would stay again.

Friends_and_family Friends

4/10

Poor

12 May 2025

Duonna

In serious need of

10/10

Exceptional

09 May 2025

Diane

Everything was fine. The front desk person was very friendly and helpful.

Leisure Partner

10/10

Exceptional

02 May 2025

Angela

Nice , good location, clean …

8/10

Excellent

02 May 2025

Verified traveler

Short stay!!

Hotel was nice & clean. It was nice they offered complimentary shower cap, toothbrush & other basic amenities.

Friends_and_family Family

8/10

Excellent

01 May 2025

Patrick

Hampton’s NON-showplace

Toilet was stopped—would not flush. Requested a plunger—CSR didn’t know where one was stored. After several minutes, a plunger was delivered to the room—I used the plunger. Facility was clean, but well worn.

Friends_and_family Family

8/10

Excellent

11 Apr 2025

Carroll

Printer wasbroke so I couldn't get a reciept.

Leisure Self

6/10

Pleasant

06 Apr 2025

Rachel

I liked how quiet it was. But i didnt like that they lied about the jacuzzi being up and running.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Mike

The staff members were very helpful and pleasant. The room was clean and comfortable.

Leisure Partner

10/10

Exceptional

30 Mar 2025

paul

Rock n roll ford !

Nice area. Clean and comfortable room

Partner

10/10

Exceptional

28 Mar 2025

Robyn J

Really Very Nice

Very very nice place. It was only a one night stopover, but I would stay here again in a heartbeat. Great bed, high quality linens, pillows. Had a frig and a microwave. Bathroom was clean but actually not a great set-up if you were staying for a few days. No place to hang towels and counter very small. Didn’t get a chance to use the pool or hot tub, sadly, but the area looked really nice. Breakfast was very nice, several items to choose from. Just a really nice place. I do wish all hotels would go back to the 4-cup drip coffee makers and have separate recycle trash receptacles. I have to travel with a coffee pot so I can use my own coffee. Those little pods are awful tasting coffee.

Partner

6/10

Pleasant

25 Mar 2025

YING V

It was ok but for the price i was hoping for something a little bit better

Leisure Partner

10/10

Exceptional

24 Mar 2025

Dawn

We had a very pleasant stay

10/10

Exceptional

21 Mar 2025

Shelly

Everything was great easy to find

10/10

Exceptional

15 Mar 2025

Lynnaya

.

Business_and_leisure

10/10

Exceptional

14 Mar 2025

Russell

Easy, safe feeling hotel

Leisure Family

10/10

Exceptional

08 Mar 2025

Mary J

Good place to stay for a concert at Hard Rock Live

Check in was quick and the front desk staff were friendly & welcoming.

Friends_and_family Friends

4/10

Poor

03 Mar 2025

Sandra

Disappointed

Checkin went ok. Did have to go back as keycards didn’t work. After dinner stopped back at the desk to get water as I’m a Hilton Honors member. Waited 10 minutes for someone to come. Chairs in lounge area wore out. Room was nice enough & clean. Bath towels were like drying with Brillo pads; thin, worn & small. This has been my experience with Hampton Inn’s recently.

Partner

2/10

Poor

28 Feb 2025

Sonja

The bed was not comfortable. Our stay was terrible because around 3am a couple was fighting in the room adjoining ours & the girl took off racing a car out of the lot. The guy must have been high/drunk. Extremely loud/belligerent. I believe the cops came & this went on for quite some time. Could not sleep for over an hour. And breakfast was not great. Not sure if the eggs were real & sausage was not breakfast sausage 🙄

Business_and_leisure Family

10/10

Exceptional

22 Jan 2025

Michael

Flawless Stay

Not much to say except that everything was perfect.

Partner

10/10

Exceptional

02 Jan 2025

Karen

Nice and friendly people and professional, everything was nice

Partner

6/10

Pleasant

08 Dec 2024

Ann

The toilet was very close to the floor. It was like sitting on a stepstool. Very hard to get up from. Also, the bath towels were very small - not much bigger than hand towels.

10/10

Exceptional

23 Nov 2024

Linda

The condition of the hall carpet and freshness of it could be improved.

Leisure Partner