Name: Red Roof Inn Rockford East - Casino District
Address: 7434 East State Street, Rockford, 61108, US

10/10

Exceptional

02 Aug 2026

Desiree

Really great crew here. Very friendly and helpful. Housekeeping is awesome 👍. All staff are rockstar

4/10

Poor

27 Jul 2026

amanda

Check-in was done virtually and took forever. My room only had one washcloth and one hand towel in it. I didn’t even try to go back to the front because there was no staff just the virtual computer. The virtual attendant didn’t even give directions to where the room was. I had to ask and then was given the correct building but the wrong side of it. I asked where ice was that was incorrect and on top of it I was charged a $40 fee for checking in early which I understand a lot of hotels are doing now and I agreed to it. I kind of miss the old days with customer service was more important than an extra fee that could be added on. I usually only stay at red roof Inn when I travel with my dogs, however after this trip, I’ll be looking at other chains to stay at. I also requested a handicap room so my mother could come see me since I was in town and was put on the second floor with no elevators so unfortunately she was not able to visit. But honestly, if you need a place to stay for one night, it wasn’t horrible room was relatively clean, had a mini fridge and a microwave.

8/10

Excellent

27 Jul 2026

Darrell

The location is great, with many name brands along State Street, on the west side of I-90. The staff responded quickly to all my concerns. The video attendant was okay, but the audio delay & cutouts made it difficult to understand. I would certainly consider lodging there again.

10/10

Exceptional

27 Jul 2026

Brandon

Loved the balcony

Self

6/10

Pleasant

25 Jul 2026

Dean

The motel was fine - clean enough, but it is starting to look a bit long in the tooth and I'd imagine will need a remodel sooner than later. The worn look of the paint and furniture are starting to make it a little difficult to present as clean, even though it was. I stayed here my last trip in 2017, and had remembered it being fresher looking then. But everything functioned fine, and if you're just there to sleep at night and grab a shower, it does the trick.

2/10

Poor

24 Jul 2026

der

Virtual check in. Couldn't understand what the person on the other side was saying with heavy accent. Room was damp and musty. Bathroom door felt like cardboard, it was hard to open without the door trying to bend in half. There were cracks in the door and most of the bottom looked chewed off.

4/10

Poor

18 Jul 2026

michael

Not happy with the staff. Clean hotel for the price

10/10

Exceptional

15 Jul 2026

Robert

Room very nice and clean nice quiet properly staff very nice and helpful

Self

10/10

Exceptional

10 Jul 2026

Desiree

Quite clean rooms great staff. Comfortable staying here.

Pet

10/10

Exceptional

29 Jun 2026

Shuntrell

Best stay ill come back again

4/10

Poor

28 Jun 2026

Tara

The room smelled of old cigarettes…. lots of dust on top of the hair dryer in the room and dust/dirt along the wall.

2/10

Poor

21 Jun 2026

Shawn

The TV was inoperable, the manager tried to fix it and couldn't. There was no other room with two beds in which to move AND we were informed we would have to \"try\" to go through a third party to obtain a refund for the room. The problem was Red Roof's in not providing a fully operable room with standard amenities.

2/10

Poor

21 Jun 2026

Richard

Check in with the computer is awful. Sheets were not clean.

8/10

Excellent

20 Jun 2026

Adrienne

The keys were not working about 4 times so we had to go to the office. They have a robot to talk to and perform requests..wierd.

Pet

8/10

Excellent

17 Jun 2026

Anna Liza

First time in red roof in and it wasn’t so bad! Better than other motels actually

Partner

10/10

Exceptional

15 Jun 2026

Elijio

The property is in bad shape on the outside, but our room was spotless, it had everything working like it should. Really happy with our stay.

Family_with_children

8/10

Excellent

15 Jun 2026

Michelle

Clean room, comfortable bed, and friendly staff. An added bonus was that the property is right next to a Starbucks.

Self

4/10

Poor

15 Jun 2026

Leavitt

Overall, underwhelming for the price. If booking, make sure you’ve got a source of entertainment ie, laptop, iPad, a book. Though there is a television, their dish signal is sketchy at best. I utilized my iPad the entire weekend because the tv was loading/ buffering the entire time. Also, the shower pressure is waaay less than desirable. Other than that. Good location. Don’t be intimidated by the surroundings.

Self

6/10

Pleasant

08 Jun 2026

Dan

Ok

10/10

Exceptional

31 May 2026

Mayro

The staff are very friendly and helpful

Partner

2/10

Poor

31 May 2026

Annette

Had family come in from out of town for a party. They checked in. Went to the room. It was dirty. Both beds unmade etc. The housekeeper yelled 20 minutes. I'll be done in 20 minutes. Who wants to stay in her room that only takes 20 minutes to clean. They left and went to a different hotel.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Robert

Everything was good very clean staff was great

Self

10/10

Exceptional

12 May 2026

Fontaine A

Clean room; friendly staff!

Self

10/10

Exceptional

10 May 2026

Dave

One of the best hotels! Very clean, comfortable, and welcoming. Thank you for the great experience. I’m happy to be back again!

Partner

2/10

Poor

09 May 2026

John

The fire dept was there checking on an alarm issue and advised us NOT to stay there. The staff canceled our reservation very politely. Would not recommend this property to anyone.

Friends_and_family Family

8/10

Excellent

03 May 2026

warren

.

Self

8/10

Excellent

28 Apr 2026

MARY

It is a good place to stay for the money. However I did just realize they charge a $3.00 safe fee. I didnt even use it so shouldn't be charged.

8/10

Excellent

23 Apr 2026

MARY

Nice property for an overnight stay. Price is good. There were a few sketchy people hanging around. That leads me to believe there transient. I dont like that idea. No microwave in the room. Wasn't thrilled with that. But they had one to use by main office.

4/10

Poor

19 Apr 2026

Eugenio

No desayuno, no se ve El lobby, El parking en mal estado, los cuartos viejos

Partner

10/10

Exceptional

14 Apr 2026

Jadriel

Everything went fine

8/10

Excellent

01 Apr 2026

Randy

I truly enjoyed getting a room there, always clean and neat

Self

10/10

Exceptional

22 Mar 2026

Bill

Rooms were nice, but you could tell it was an older building compared to other motels in the area. No breakfast provided. Staff was nice. Bathroom was small. Lots of places to eat in area. Just a short drive to Hard Rock Casino.

Family

2/10

Poor

15 Mar 2026

Ernestine

BED BUGS AND AFTER TRAVELING HAD TO FIND A CLINIC FOR MEDICATION

Friends

4/10

Poor

09 Mar 2026

Joan

I got in the shower only to find no soap or shampoo in the container. Very upsetting.

10/10

Exceptional

09 Mar 2026

Robert

Nothing

Partner

2/10

Poor

09 Mar 2026

Joseph

\"Non-smoking\" room reeked of cigarettes and cigarette burns on blankets, loud music playing at 3-4AM requiring police to be called. Other neighbors had a shouting argument 1-230 am. Front desk was pleasant is the only reason to rate my stay a 2. Paid for my second night (but didn't stay) due to safety and health concerns.

Friends_and_family Family

4/10

Poor

09 Mar 2026

Eunseong

The photo looked a lot better than what it actually is. In fact, it's rather misleading. The facility is super old and hasn't been maintained well. Won't say much about cleanliness as people have different standards. The heating (we stayed in early March and it was cold) did not work. The wall unit emitted only luke-warm air the whole time. Staffs were fine. Parking was fine. But overall not a good stay.

Family_with_children

4/10

Poor

08 Mar 2026

Theresa

Horrible front desk person. Couldn’t wait to leave…. Didn’t feel safe at all

Friends_and_family Family

4/10

Poor

08 Mar 2026

marie

Dirty wash cloth in bathroom, cigarette ash on bathroom floor. Good location.

Friends_and_family Family

4/10

Poor

08 Mar 2026

Jennifer

The room was OK. One of the towels had yellow stains all over it. There was no soap or shampoo in the dispensers in the shower. I wasn’t expecting much for the price, but was disappointed that some basics weren’t met.

Family_with_children

10/10

Exceptional

08 Mar 2026

Kara

Clean, easy to walk to plenty of retail stores and restaurants.

Partner

4/10

Poor

07 Mar 2026

carolyn

Did not feel safe- fighting in parking lot in middle of night, very noisy, police on site for incident, room smelled terribly of smoke, shower not working, toilet ran all night, room is dirty.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Kara

Clean, quiet, comfortable, what more can you ask for?

Family

6/10

Pleasant

02 Mar 2026

Adam

Air was fine. If you just need quick night sleep its perfect.

10/10

Exceptional

23 Feb 2026

ladaniel

clean room

Partner

10/10

Exceptional

15 Feb 2026

Xavier

Good place

4/10

Poor

08 Feb 2026

Michael

The staff was nice but my tv didn’t work for the first night. I told the front desk it needed an hdmi cable and she told me it didn’t and tried a few different things but it didn’t work. The next day the different front desk person moved my room and I showed her the hdmi cable on the tv and how the other room was missing one. Other than that it was alright. Rooms need TLC.

Self

8/10

Excellent

11 Jan 2026

Denise

Close by everything

Leisure Self

8/10

Excellent

02 Jan 2026

Theresa

Great staff! good location, great nearby dining & shopping, but average room/amenities. Best place to stay in this price range

Business

6/10

Pleasant

12 Dec 2025

David

Room was clean, but could use some TLC.
Staff was friendly, courteous & professional.
Parking was ok. Lots of snow & ice.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Marilyn

Check was east abd smooth! The room was spotless and the temp was perfect! The sheets /bed were comfortable and cozy. Definitely the obvious choice!!

Leisure Self

8/10

Excellent

10 Dec 2025

Rebecca

For the price point it was a great stay. Clean comfortable, close to plenty of dining options my only complaint was they could add a couple more large towels and make sure the soaps and shampoos dispensers are filled. But otherwise highly recommend. We will be staying again in a couple of weeks.

Business_and_leisure Partner

2/10

Poor

25 Nov 2025

Themba

Sheets were stained, no running hot water. Had to move to a different location because of a pipe burst. To then find our next room had a clogged shower.staff was nice tho

Leisure Partner

10/10

Exceptional

23 Nov 2025

Kathleen

Great experience

Partner

2/10

Poor

21 Nov 2025

Jasmina

My stay at this hotel was incredibly frustrating. The customer service was shockingly poor from start to finish. Staff members were unhelpful, dismissive, and seemed completely uninterested in assisting guests. Every request felt like an inconvenience to them, and any issues I brought up were ignored or brushed off. I wouldn’t recommend you staying at this hotel .

Self

10/10

Exceptional

19 Nov 2025

Kathleen

Just perfect

Friends_and_family Family

2/10

Poor

15 Nov 2025

Shakur

The overnight

10/10

Exceptional

14 Nov 2025

Kathleen

Everything about the Red roof inn was comfortably nice and excellent service
Carol the concierge (Rockford IL) was my favorite She's so bubbly happy. She always made me happy too, know matter what was going on in my life.

6/10

Pleasant

06 Nov 2025

Dorymar

Room was neat but the bathroom wasn’t cleaned properly when we first arrived. Overall it was a good stay and will definitely book here again for the great price

Leisure Partner

6/10

Pleasant

04 Nov 2025

Ed

Room was clean and quiet, BUT, the toilet wasn't bolted to the floor correctly and almost threw me into the tub.
All staff said was we'll leave a request for maintenance.

8/10

Excellent

01 Nov 2025

Renee

Good place to rest your head but no fridge or microwave in room. It was quiet & staff was friendly.

Self

10/10

Exceptional

01 Nov 2025

Kathleen

Very convenient for stores around very clean very nice staff and parking was perfect the beds are like a cloud I would recommend to anyone

Friends_and_family Family

4/10

Poor

30 Oct 2025

Louise

Yes, the room felt dirty. The floors were dirty. I had to wipe some water up in the bathroom with the white towel and it turned black. I wore socks and shoes until time to go to bed. The sheets didn’t seem fresh, I brought my own towels from home and had to use them over my pillows because they didn’t seem fresh. I also sprayed the bed with Lysol. This was my first and last time staying at a red roof inn, I tried it and didn’t like it at all! Bathroom was really small. It may be ok for some but NOT me!

Partner

10/10

Exceptional

26 Oct 2025

George

Great place for people on a budget

Leisure Partner

8/10

Excellent

17 Oct 2025

Julie

Served it's purpose. Had no problems. Better than i had expected

Business_and_leisure Friends

8/10

Excellent

14 Oct 2025

Daniel

Parking wasvclose and convenient

Self

8/10

Excellent

13 Oct 2025

Kim

We were visiting the area and wanted a place close to casino and restaurants. Red roof always delivers, thanks!

Partner

6/10

Pleasant

13 Oct 2025

James

I just dont get it how can you charge someone a safe fee and they don't use it

10/10

Exceptional

12 Oct 2025

John

Pleasant staff

Leisure

10/10

Exceptional

09 Oct 2025

Nannette

Prime location, very reasonable and clean.

Business_and_leisure Pet

10/10

Exceptional

03 Oct 2025

MICHELLE

It was all great

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Cassidie

Our room was not very clean. The floors didn’t look like they had been swept or mopped and the sheets even had holes in them.

Leisure Family_with_children

2/10

Poor

02 Oct 2025

Jose

This property has been one of the worst I could’ve stayed at . There was mold on the side of the bed and what it look like someone vomit . I check out the very next morning and manager decline giving me credit for the following night , even after I explained the reason of us leaving the room .

Save your money and health stay somewhere else . By the way Expedia couldn’t do anything to give me a credit for the night I decided to leave. Also very dissatisfied with them .

Family

6/10

Pleasant

26 Sep 2025

Kyle

I stay at this property twice a year for business. I like the low cost and the location near the interstate. I was pleasantly surprised when I got to my room and it was updated from last year. Great bed nice desk work area and a very good shower. I was surprised when checking out that they charge you $6 to use the room safe. Whats next a resort fee?

Business Self

6/10

Pleasant

23 Sep 2025

Shane

Room was clean, staff was friendly enough, I put the wrong date on my check in when I made the reservation so they got me for an extra $20. It was late and I was tired. Bed was comfortable but room smelled musty.

Business

10/10

Exceptional

20 Sep 2025

Mark

They listened to requested assistance and it was ready when I arrived. Everyone was excellent.

Leisure Self

4/10

Poor

15 Sep 2025

Edward

Smelled like animal urin in the carpet and cobwebs in corners and not cleaned behind tv and under the beds. And not clean hands after handling the trash or after cleaning the bathroom before handling the bedding and clean towles.

Business_and_leisure

10/10

Exceptional

30 Aug 2025

Jeanrousseau

The peace and quiet of the place. 10/10

Leisure Partner

8/10

Excellent

29 Aug 2025

cynthia

Clean and comfortable

Leisure Friends

4/10

Poor

24 Aug 2025

Shirley

No refrigerator No microwave No coffee pot. It was staying in a third world country. Only thing that reminded me I was in the 20 century is they had a Television with very limited service No room service No clean towels while there No trash empty or trash bags

Self

2/10

Poor

23 Aug 2025

Braiden

Horrible service

10/10

Exceptional

22 Aug 2025

MARGARET

It was clean and nice

4/10

Poor

20 Aug 2025

Coddy

Rooms could be bigger n have fridge & microwave

8/10

Excellent

16 Aug 2025

stephanie

The rooms are fair for the price and the staff is very polite.

4/10

Poor

09 Aug 2025

Phillip

Standard room means nothing extra, not even tissues or hangers, no microwave or coffee machine, no bkfast (coffee in a.m.only in office), no printed receipt if done online, no business cards, but still $85-$90. Basics like sleep & clean up.Clean enough, bed ok. Near breakfast places.

Business Family

10/10

Exceptional

03 Aug 2025

Whytwan

Will return for sure

Leisure Partner

4/10

Poor

02 Aug 2025

MELONIE

The room was not clean had gum stuck on the lights over the bed. Hair was in the shower

6/10

Pleasant

28 Jul 2025

Joseph

Hotel was basic room, no microwave. Low

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Jerica

You get what you pay for

Leisure Family

6/10

Pleasant

21 Jul 2025

Ljubica

Stayed for a one night near the fields of sports tournament. Room was very musty and smelled of cigarettes. Nice area close to everything. Friendly staff!

Leisure Family

8/10

Excellent

20 Jul 2025

Jennifer

Great hotel wished there was a refrigerator like mentioned

8/10

Excellent

16 Jul 2025

Baruani

Safety

2/10

Poor

09 Jul 2025

Barbara

I checked out after 1 night of a 9 day stay because it was a small closet in a terrible area with no amenities. I still haven't received a return of the 8 day rental dollars.

Leisure Partner

6/10

Pleasant

07 Jul 2025

Patrick

It was ok, you get what you pay for. Staff friendly and quick. Ice machine available by lobby. Room was barebones and small. It was $110 per night on 6/28-6/30

Business Family

2/10

Poor

30 Jun 2025

Dawn

Will upcharge you and is so filthy and smelly

Awful. Was just hung up on by the manager when I asked to inquire about extra charges. Was told by him that non-smoking rooms will not actually be non-smoking because the building is over 50 years old and all rooms have been smoked in. Was also upcharged for use of the safe each day because I \"didn't tell them I didn't use it\", even though this was not communicated at check-in. I was told it was in the fine print of the paperwork I signed. Never in the hundreds of places I've stayed has this been a requirement- to stop in personally to communicate safe usage. Also bugs all over the bathroom floor and holes in curtains. Do not stay here!

Friends_and_family Family

4/10

Poor

22 Jun 2025

Carol

The room was so humid. The ac unit (in June) took no humidity out of the room at all. After the two of us showered, the bathroom didn’t dry out overnight at all. The bedsheets felt damp.

Leisure

6/10

Pleasant

20 Jun 2025

Md Hadiul

Small, Bugs. Not very clean.

2/10

Poor

19 Jun 2025

Clifford

The management was rude from the moment I walked in, I was visiting from out of town and had family come visit my room and the miniature called and said we needed to clear some people out. She gave me exactly 9 minutes and called and said they were kicking us out

Leisure Family_with_children

8/10

Excellent

18 Jun 2025

Devon

Pets stay free

Business Family

10/10

Exceptional

16 Jun 2025

Holly

Clean room and friendly staff