Riverview Inn & Suites, an Ascend Hotel

10/10

Exceptional

16 Mar 2026

Ash

everything was great

2/10

Poor

15 Mar 2026

peter

Room was filthy

4/10

Poor

09 Mar 2026

shawn

I wasn’t given the jacuzzi room like I reserved. I was given a room with a jetted tub. When asked about it was told it’s all the same thing. Even when I showed a picture of the room I booked. I was brushed off and told they didn’t have rooms like that. Not a happy experience

Partner

10/10

Exceptional

02 Mar 2026

Jasmin

Pool was warm and clean , staff

8/10

Excellent

18 Feb 2026

Tracey D

We stayed one night in a "suite" in the "executive wing" while passing through the area. Overall it looks like most hotels of this time period/style. Some renovations have been done. Room and building were clean enough. Bed and bedding were clean and comfortable. Jetted tub in room was great. Unfortunately didn't have time to use the pool but it looked very nice. Great value for the price. Would definitely return. Location is excellent for visiting Battleship Cove and other attractions.

Partner

2/10

Poor

16 Feb 2026

Tatiana

Room was absolutely filthy. Staff was not accommodating nor attentive to the issues. Had us move rooms and the second room was still filthy. Bathtubs had a trail of dirt and hair from the drain all the way to the end of the tub, the curtains had big stains of I don’t even know what on it, and pillows were yellow… absolutely disgusting. So happy I got my money back

Leisure Family

8/10

Excellent

14 Feb 2026

Leah

Friendly staff and helpful

Partner

4/10

Poor

01 Feb 2026

Tracy

we had the heat on 86 and it was barely 65, the curtains were filthy, the beds are extremely uncomfortable and need to be updated. the room had a very stale smell upon arrival....not sure if it was mold or previous occupant smoked. will not return,

Leisure Partner

4/10

Poor

24 Jan 2026

Brenda

Somethings else amenities

Friends_and_family Family

6/10

Pleasant

14 Jan 2026

Ron

The room was decent, the was friendly, but the beds are to hard.

Business_and_leisure Family_with_children

10/10

Exceptional

12 Jan 2026

Nancy

Yes room was clean and spotless staff was very nice and he6

10/10

Exceptional

06 Jan 2026

Zachary

Room was great staff was super kind would stay again.

Business Self

10/10

Exceptional

22 Dec 2025

michael

Clean and quiet Great pool and location

2/10

Poor

01 Dec 2025

Kaylee

Room. This is the second time I’ve been there and the bed has been filthy.

8/10

Excellent

30 Nov 2025

Paul

Q

Self

2/10

Poor

11 Nov 2025

LYNN

Smelled. Slightly run down.

8/10

Excellent

31 Oct 2025

Angel

The view was beautiful . Staff very friendly and the restaurant across the parking lot was fantastic

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Pamela

Balcony view was scenic and parking was great

Partner

8/10

Excellent

26 Oct 2025

Peter

No other comments

Leisure Self

6/10

Pleasant

20 Oct 2025

Caryn

Fine stay

Sray was just fine… no bells or whistles. We were in town 1 night basic clean fine. I usually prefer a little more upscale hotel but this was fine for 12 hours.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Claudia M.

Very happy

Parking is in a safe area and plenty of it. Restaurant next door, Liquor store across street, everything is minutes away. Peaceful relaxing and friendly area.

Friends_and_family Family

4/10

Poor

19 Oct 2025

Tracey

Room had cob webs . Freezer built up ice. No regular cable. Pool was cloudy. They couldn’t find out already paid for reservation. We had to pay again. Bed is hard as rocks, No
Updated charging ports. Very old school. No breakfast included.

Partner

6/10

Pleasant

14 Oct 2025

Deneen

Having a balcony with the water view was the best

Leisure Partner

2/10

Poor

14 Oct 2025

John

Mice droppings on pillows and in bedding..and hair in bathtoom floor

Leisure Family

8/10

Excellent

13 Oct 2025

Kevin

We were assigned a room when we arrived, but the room card key we were given would not let us access the room so I went back to the front desk and subsequently we were given another room. The staff were very nice and helpful. An employee from the front desk even came up to the room at night when there was an issue with the WiFi / Smart TV and it was resolved. There were multiple cobwebs in the room.

Partner

4/10

Poor

13 Oct 2025

Patricia

Was very disappointed when I return to the hotel at about 8:30 to find a very unkempt man sleeping on a bench at the front door, two men loitering in the parking lot and 2 young children half asleep in the lobby. I asked the attendant if they were guests at the hotel and she seemed totally unaware of them. I expressed my concern about safety to no response.

4/10

Poor

13 Oct 2025

Stephanie

Easy parking but unsafe neighborhoods

Leisure Self

4/10

Poor

12 Oct 2025

Amanda

Went to take shower and had no hot water!!!! And the beds are very uncomfortable

8/10

Excellent

11 Oct 2025

maria jose

Clean

10/10

Exceptional

05 Oct 2025

Terri

Parking was easy

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

sara

Needs renovation but good enough for a quick day or two trip.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Christopher

Not bad for money

10/10

Exceptional

18 Sep 2025

Sostenes

me gusto, estaba nice

Business Partner

2/10

Poor

14 Sep 2025

Robert

Unbelievably true!

Let’s see where to start-the room door didn’t lock, the phone in the room didn’t work, seems in seeking help from the front desk, We were told that there would be no TVs working on site. The heated pool seemed cold and cloudy, and there were workmen’s tools left on the floor upon our arrival. So we had to leave due to unsanitary, unhealthy and definitely not safe conditions. No vacation for us…

Partner

10/10

Exceptional

14 Sep 2025

david

A nice place to stay

Leisure Friends

8/10

Excellent

09 Sep 2025

Pam

It was good for the price and convenience.

Leisure Family

10/10

Exceptional

04 Sep 2025

Abdur-Rahman

The staff was okay, no breakfast, coffee availability all through out the day. The bed was super comfortable. Plenty of free parking. The deposit fee was $10 and the front desk staff tried to charge $150 which of course we did not pay. It was a bit loud outside at very late hours. Can walk around to places to eat. I rate the place 5/5

Leisure Partner

4/10

Poor

02 Sep 2025

Mackenzie

Staff was nice and accommodating but hotel was overall outdated and felt/amelled

8/10

Excellent

02 Sep 2025

Lisa

Great one night-

Wish I would have been staying more than one night and got there earlier. The hotel was very nice, and the river view very pretty. I wish I could have explored the pool and the bar next door!

Self

2/10

Poor

01 Sep 2025

Emilayne

I had to wait a long time because the door to the room wouldn't open, like 45 minutes of waiting for them to open the door and after they did the room only smelled of cigarettes, it was an extremely unpleasant smell.

10/10

Exceptional

01 Sep 2025

Kevin

Very clean. Friendly, professional staff.

Leisure Self

8/10

Excellent

29 Aug 2025

Michael

Everything was fine.

Self

2/10

Poor

25 Aug 2025

Jean

Place is not clean ,bad smell since entering the hotel,wall are dirty door is dirty even the light on the night stand are rusted.it’s completely not a place for me to go.

Business Partner

2/10

Poor

21 Aug 2025

Karen

This was not what I expected.
Drab and dreary comes to mind...along with other things.

6/10

Pleasant

19 Aug 2025

Daniel

The location is great if you are interested in going to sites in both RI and Mass. There are plenty of dining and shopping options nearby. Those are all strong points. The pool looks good too. I didn't use it but one of my windows faced it. Things I didn't like included the condition of the tub. Although the top was fine, the floor looked old and dirty. I think the stains were so deep that one couldn't eliminate them through cleaning. The drain was damaged too. Also, I woke up very early one morning and took a cool shower. The problem was that I wanted a warm shower. There was no hot water. Regarding the area, it was okay. There were people awake all night outside, which seemed a bit sketchy. Plus, the entrance where I stayed stunk like pot. It was really strong.

Leisure Family

6/10

Pleasant

17 Aug 2025

Katherine

They didn't have hot water in the bathroom.

2/10

Poor

17 Aug 2025

Roy

No hot water, there were Marijuana roaches left on the belcony on top of the ac unit, the curtains looked like someone wiped there dirty hands all over them, the bed was absolutely uncomfortable like sleeping on a sheet of plywood, no internet service, no cable Tv, no continental breakfast, the water pressure in the swower was a trickle of water, the walls had stains all over them. I wouldnt recomend this place to a homless person.

Partner

8/10

Excellent

14 Aug 2025

Paul

The bed was uncomfortable, But everything else was great.

Friends_and_family Family

2/10

Poor

07 Aug 2025

Jeffrey

Nope

Can personally say that the setup was odd. Room was sort of cleaned but not really. We definitely smelled cigarettes but smelled something else when we were walking to our room, every single day. There were marks on varying surfaces that did not look like dirt and we had to clean the bed sheets before we could sleep in the beds. Tiles in the bathroom area (whole area) were separating so the grout was quite literally coming out and several tiles were loose. Decent location as it’s near a pub that’s only open after a certain hour but not sure why they would put hot tub jets in that shower/tub, as I’m fairly certain it was not clean.

Friends_and_family Family

2/10

Poor

05 Aug 2025

siba

Sub standard infrastructure, unsafe in the night, dirty carpets in the hall way

10/10

Exceptional

31 Jul 2025

Rosemarie

Need

10/10

Exceptional

30 Jul 2025

Mallory

They have a pool

8/10

Excellent

26 Jul 2025

Karen

Decent room and amenities for a great price. We arrived hours early expecting to just drop off luggage and check in. Our rooms were ready and we were allowed to go into them. Staff very nice.

10/10

Exceptional

24 Jul 2025

Timothy

A cozy place that’s like home.

I always enjoy my time at the Riverview Inn and Suites because the staff treats me with such respect and kindness. Neil, Anna Paula, Melissa, Hailee, Lina and many others are always so quick to respond to any needs I have and I love the peaceful view of the River view from my balcony and the closeness to many shops and restaurants.

Self

4/10

Poor

17 Jul 2025

Brian

Don't stay

Upon registration was in formed of extra $100 fee for hold. However the room was already paid for. I paid the 100 they promised my 100 back next day at check out. I was just now told it would take until sat. Keep in mind we checked in on Tuesday. I do NOT recommend this hotel at ALLLLLLL. I hope to save someone else this crap.

Partner

6/10

Pleasant

06 Jul 2025

Patricia

As I walked in the first thing I noticed was how unclean the hallway was, stairs not vacuumed. The condition of the room was fair at best, unfinished areas in the bathroom and ripped furniture

Self

2/10

Poor

06 Jul 2025

James

This place was horrible, will never go back and will never recommend

Partner

2/10

Poor

05 Jul 2025

Ray

Did not tell me the breakfast time and breakfast was banana and coffe and orange apple. No much to select. Did not tell me nothing about pool. And water was dirty on the pool. And ants in the bedroom and bathroom. Not recommend to stay.

Leisure

10/10

Exceptional

05 Jul 2025

Aracelis

For the price not bad at all have balcony can go out get fresh air from room they have a nice indoor pool and it’s heated very clean room

Leisure Family_with_children

4/10

Poor

05 Jul 2025

Sofia

Bathroom tub dirty and carpets. Bathroom needs fixing and updates.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Timothy

Cozy Riverview

I stay at Riverview when I need a local vacation from the world because they’ve seen me at my highest highs and lowest of lows, yet they still embrace me and treat me like someone who matters to them. Riverview will always be a home to me and that’s that. I’m so grateful to the entire staffs for always smiling when they see me or giving me a hug.

Self

4/10

Poor

30 Jun 2025

Erin

Room was dirty, and noisy party outside room.

Leisure Family

10/10

Exceptional

28 Jun 2025

veronica

Nice hotel

8/10

Excellent

28 Jun 2025

sam

The only problem was there was a party outside that was extremely loud to about 11:OOPM. Thought it was inconsiderate but permitted to go on.

Self

6/10

Pleasant

22 Jun 2025

Verified traveler

Don’t stay unless u have to

Just wasnt our best hotel stay ever

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Josh

Great place

6/10

Pleasant

24 May 2025

Albert

It may be a river view, but probably not what you're thinking. The rooms are adequate. They definitely need to be updated. The TV was good. The WiFi is unsecure and both of my browsers recommended not to connect to it.

8/10

Excellent

21 May 2025

Verified traveler

The stay was overall fine without any issues. The facility was just dated and could benefit from some upgrades.

Friends_and_family Family

6/10

Pleasant

19 May 2025

Jose

I don't mind a hotel that's a bit rundown, but on this occasion, the manager isn't even trying. The toilette paper dispenser in our room was completely not functional, it was so bad that I had to pry it open to get any paper out of it. Once it was open I saw that both rolls of paper had been picked at with small chunks torn away in a desperate attempt to get any paper from it. This pretty much sums up how much this hotel cares about it's customers. The potential to have an amazing pool is completely squandered. The pool area is filthy with moldy windows and NO TOWELS. You have to go to the front desk on the other end of the building just to get a pool towel. There is no breakfast. They had coffee with powdered creamer. The hotel itself is not the worse, but the manager completely neglects the place and it's customers.

Business_and_leisure Family

2/10

Poor

18 May 2025

Thomas

The place is a little more than rundown. The entire hotel smell like incense of some kind which was so overpowering that I got a headache almost immediately after checking in. The room smells like chlorine which again was so overwhelming my son’s eyes were burning. So we took a walk to the swimming pool area which was noting like pictures and smelled like diesel fuel or something. The pool (water) itself looks to be completely unclean with what looks to be some kind of scummy film floating on top of the water. The smoking area seems to be right in front of the door and so every time the door opens the cigarette smell comes right in. The hotel staff were having a loud discussion amongst themselves so loud my son who was sitting on the couch came running to me not knowing or understanding what’s happening. Meanwhile the line at the desk was getting long. The room they called a deluxe King was all but that, the tv when tired on repeats everything to you from the channels, the value to the countdown time on the YouTube videos. I checked out less than an hour later. The little weekend getaway with my son was ruined as it was too late to book anything else for the weekend. When I called the hotel the next day the guy said he’d refund me the entire cost of the stay, I guess we’ll have to wait and see what they do.

Leisure

8/10

Excellent

12 May 2025

MADELYN

I stayed one night and it was good.

2/10

Poor

05 May 2025

Alonzo

It’s a dive!!! Desk person was rude!!! Room was cold!!!

Leisure Family

8/10

Excellent

03 Apr 2025

Jessica

My honest one night stay with spouse

I went with my partner for a one night getaway. The vending was empty and convince stores all closed. Early and basic amenities were fee and small in size. Otherwise it was comfortable, felt safe, quiet, clean. The hotel phone didn't work in room to contact front desk or get wake up call either

Friends_and_family Friends

4/10

Poor

29 Mar 2025

annalisa

Cheap except for the price

Cobwebs, no breakfast, no milk, dated. Oil the door sliders for the patios. Pillows were dismall, and DON'T charge all that money for an outdated bomb that could be a gem!

6/10

Pleasant

17 Feb 2025

Eric

There is a sports bar within walking distance, also a package store. Property needs some updating and love.

Leisure Partner

10/10

Exceptional

03 Feb 2025

Derek

The tub takes a long time to fill and hairdryer didnt work

Leisure Partner

6/10

Pleasant

28 Jan 2025

Yoko

Never stay here.

If you can get your room facing on the river, you are lucky to stay quietly. I requested but the hotel gave us noisy room. Indoor pool was filled with local kids due to their birthday. They even did not stay at. Lazy Dude was drinking beers in front of the pool door.

Partner

2/10

Poor

02 Jan 2025

R

Property is dirty and old. There wasn't even a clock in the room. Bathroom is dingy, and the room is falling apart. I felt that I was catfished by the pictures on the website. Wouldn't go back even for free.

8/10

Excellent

21 Dec 2024

Jennie

Check in experience was nice and friendly. Room was clean, bathroom could use an upgrade. Bed was hard and pillows way too soft. Pretty view of the river. Housekeeper extra nice. Slider to the balcony difficult to open/close.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Isidro

When we use GPS to go There, we don’t find address. I had problem to arrive there. They need to update their address in GPS. It’s the only problem a had to locate the Riverview inn & Suites.

Leisure Self

10/10

Exceptional

13 Dec 2024

Chris

cozy

Business Pet

10/10

Exceptional

08 Dec 2024

Kevin

Staff awesome

Leisure Self

10/10

Exceptional

07 Dec 2024

Kevin

Nice staff

10/10

Exceptional

02 Dec 2024

Steven gouveia

nice

Self

10/10

Exceptional

30 Nov 2024

Joseph

The dog loved running around outback near the water

Leisure Pet

10/10

Exceptional

30 Nov 2024

Joseph

Staff is very personable & do a great job

Leisure Pet

10/10

Exceptional

30 Nov 2024

Joseph

Staff is phenomenal!

Leisure Pet

4/10

Poor

18 Nov 2024

Matthew

The receptionist was amazing. She was the only upside to my visit. The TV in the room didn’t work. The change machine didn’t work. To me the most important things are cleanliness and the you get what you paid for. How can you rent me a room and the TV doesn’t work. Also the receptionist told me they only had Samsung which comes standard for free on every samgsumg tv. Not only is this establishment to cheap to purchase cable or satellite for its customers. The free service that comes with every Samsung tv didn’t work. I will never stay here again or book a room with Expedia

10/10

Exceptional

13 Nov 2024

Kevin

Nice place

Leisure Self

4/10

Poor

28 Oct 2024

Cheryl

We were supposed to have a balcony. When I booked it, it said balcony and we did not have a balcony. The room said it slept for. We had three towels to washcloths for four people. We told him downstairs and when they cleaned our room. They only gave us three towels and two washcloths. The room had an odor to it.the pool had no towels.

Leisure

10/10

Exceptional

20 Oct 2024

Thomas

Nice find

Nice place, quiet and comfortable

Business

6/10

Pleasant

20 Oct 2024

Frederick

Location good but nothing really around it.

10/10

Exceptional

19 Oct 2024

Julie

was hesitant to book, but the pool was excellent… the guy running the desk was very nice. our room is extremely clean.. everything has been great. there is no smells… nothing broken… and again the pool is amazing for being a cheaper hotel!

Leisure Family_with_children

4/10

Poor

15 Oct 2024

Robin

The overall appearance of the hotel was dingy and minimally maintained. My room smelled of cigar smoke but I was quickly moved to another room. I had concerns about the people I observed outside and inside the premises.

Leisure Self

4/10

Poor

14 Oct 2024

Alma

Need to change the rug inside the room its over whelming dog pee smell.

Business_and_leisure Family

10/10

Exceptional

12 Oct 2024

Teresa

Great lake view!

10/10

Exceptional

12 Oct 2024

Claudia M.

Girls getaway.

Had a great stay at this location. Check in and out was great. Staff was so friendly and quick to solve solutions. Restaurant right next door and Fear Town outing.

Friends_and_family Friends

8/10

Excellent

24 Sep 2024

Edward

The staff was very polite

8/10

Excellent

22 Sep 2024

Philip

Nice and quiet and clean.

Leisure Partner