Name: Super 8 By Wyndham Rockford South
Address: 3851 11th St., Rockford, 61109, US

2/10

Poor

17 Jul 2026

David

My wife and son were there for only minutes and the property is rough to say the least. Got refunded and chose another hotel.

Family_with_children

2/10

Poor

30 Jun 2026

Kanisha

The hotel looks like a dump on the outside. People hanging around outside the rooms, smoking, drinking, listening to music, and being loud. Floor not swept or mopped inside the rooms, bedsheets looked used, and there was a dirty towel hanging.

Family_with_children

2/10

Poor

28 Jun 2026

Kevin

Didn't even stay. Stopped in at 330 to check in and they said room was not ready and come back in an hour. Came back and got a room on the back side of building...asked for main floor and in front- said sold out. At 5pm, maybe 5/6 cars in the lot. Parked on the side where our 2nd floor room would be. 1. Truck with flat tire just sitting there. 2. Tore up chair on a trailer. 3. POT - smelled like a Cyprus Hill Concert. Got to room and felt cramped, smelled of mildew. Bathroom was tiny tiny and the door had what appeared to have been blood. My wife and I left a we did not feel safe at this location and feared something may happen to our vehicle outside. Called hotel to tell them we would not be staying and wanted a refund. They told me to call booking company. Booking company Hotels.com said they need to call hotel to see about refund.
In all I should have done more research than I did as we only needed a bed for the night and a shower in the morning... both of which would never happen there! Horrible place.

Partner

2/10

Poor

28 Jun 2026

Kevin

Didn't even stay. Stopped in at 330 to check in and they said room was not ready and come back in an hour. Came back and got a room on the back side of building...asked for main floor and in front- said sold out. At 5pm, maybe 5/6 cars in the lot. Parked on the side where our 2nd floor room would be. 1. Truck with flat tire just sitting there. 2. Tore up chair on a trailer. 3. POT - smelled like a Cyprus Hill Concert. Got to room and felt cramped, smelled of mildew. Bathroom was tiny tiny and the door had what appeared to have been blood. My wife and I left a we did not feel safe at this location and feared something may happen to our vehicle outside. Called hotel to tell them we would not be staying and wanted a refund. They told me to call booking company. Booking company Hotels.com said they need to call hotel to see about refund.
In all I should have done more research than I did as we only needed a bed for the night and a shower in the morning... both of which would never happen there! Horrible place.

Partner

2/10

Poor

27 Jun 2026

Joscelyn

Walking into the lobby one was instantly met by dog stench and someone was living out of their suitcase in the lobby . Also the pictures of the facility are deceiving.

Family_with_children

4/10

Poor

06 Jun 2026

Jennifer

Toilet seat unstable. No coffee maker. TV didn’t work that good. Splatter on the walls several areas. Stairwells had debris everywhere. Bed and linens were clean and comfortable. No shampoo in the shower.

Partner

2/10

Poor

03 Jun 2026

Jessica

Booked the room and when got there they said it was all booked up and they only had a double room left when ordered a king room. Service was rude and it was run down!

Partner

2/10

Poor

26 May 2026

Joram

The room smelled like cigarettes..... the hallways were with trash everywhere. The breakfast coffee machine was broken. all they could tell me was the technician is on the way to fix the coffee machine.

Partner

2/10

Poor

07 May 2026

Diane

We booked on hotel.com, we showed up for our reservation. A sign was in the window saying they were on a 10 minute break and they had a phone number. We waited for 10 minutes then called the manager of the property told us they were closed and we should just go home.

Partner

8/10

Excellent

07 May 2026

john

The room was quiet, clean and the price was reasonable

Self

4/10

Poor

04 May 2026

Kyungpyo

not a good idea

10/10

Exceptional

19 Apr 2026

Jorge

Nice

2/10

Poor

26 Feb 2026

Kara

I was born and raised in Rockford, so I have a pretty high tolerance for most people and really any type of situation.—
I booked through Expedia for a 6 night stay. The first room clearly needed a deep clean, with sticky residue on furniture and what looked like mouse droppings.

Around 10pm on my first night (7 hours after I booked into my room) I heard rustling noises. I discovered a stray cat inside my locked second-floor room. I still have no explanation for how the cat got in, I think it was abandoned. The staff wouldn’t answer my questions about if anyone stayed in that room recently.

I called the front desk six times. No answer. Expedia also tried calling with no response. I stood outside in 30° weather for about 45 minutes waiting for help.

When staff finally arrived, they attempted to remove the cat. I ultimately trapped it myself. I was moved to another room with no apology or explanation. The second room had a broken TV and a leaking refrigerator.

During my stay, I saw what appeared to be a crack pipe in the stairwell and a syringe in the parking lot, along with frequent yelling from long-term guests.

For the price paid, this stay did not meet basic safety or cleanliness standards. The property may have potential, but it needs better staffing, management, and cleaning practices.

I expected basic functionality and safety. This motel failed to provide either.

Family

6/10

Pleasant

01 Feb 2026

Jennifer

Check in was easy, the property is old but well kept. Our room was clean, but we could hear everything, the traffic was loud all night long, but the bathroom exhaust fan muffled some of the noise.

Leisure Partner

4/10

Poor

31 Jan 2026

Linda

Room was cold. Floor lamp wasn't plugged in, cord hung across the top. Bedding was light weight. No extra blankets. Walls were dirty with smashed bugs on them.

Self

6/10

Pleasant

30 Jan 2026

Gamal

need better hygiene for the room

8/10

Excellent

10 Dec 2025

Leo

Very clean room. Convenient parking. Very small breakfast. Cereal, fruit, and coffee.

Partner

6/10

Pleasant

02 Nov 2025

Alivia

No microwave which was inconvenient but the crappy part was them calling me basically accusing me of stealing their comforter and the green (the thin bottom of the bed sheet.) which was took down to them to wash because it was puked on and they never gave me more just a cover( cause both of the covers was on my bed, I didn’t care cause we was in a room that had two beds so I didn’t need extra bedding. But to call and accuse of stealing then ask to bring something I don’t even have back and then basically saying they have no record of stuff being brought down,,, like what, op I don’t even live in the area and definitely have no need for that stuff my bed at home is a king size so why would I need a small sheet and a green sheet that serves no purpose??

8/10

Excellent

29 Oct 2025

Michael

It was okay compared to other hotels next door and in the areaI prefer the Super 8.

10/10

Exceptional

28 Oct 2025

raquel

Yes

Business

10/10

Exceptional

03 Sep 2025

Selemani

Cleaning

2/10

Poor

03 Aug 2025

William

Construction ongoing right before I checked in. Bad part of town. Felt like I could get kidnapped during the night.

Leisure Partner

6/10

Pleasant

03 Aug 2025

Angie

Nice updates

4/10

Poor

29 Jun 2025

Sharon

I really wanted this property to work as the manager, owner seemed so hopeful in making this a good experience.

Door open upon return
Beds not made
Televisions not working
People sitting out in cars
Poor breakfast selections
Broken concrete on stairs

Rooms seemed clean
Nice hot showers

Business Family

6/10

Pleasant

21 Jun 2025

Jessica

No microwave

Partner

6/10

Pleasant

15 Jun 2025

Chuck

Nothing outstanding about the place. Questionable location, but we had no issues come up. Price was the key to our decision to stay there. I probably would’ve stayed elsewhere but I thought Wyndham was more selective about their hotels than they are.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Shaitaysha

.

6/10

Pleasant

26 May 2025

Michael

Very old exterior but updated rooms and comfortable bed

Business Self

6/10

Pleasant

10 Apr 2025

Lois

Exterior of building filthy. Room was remodeled….somewhat better than exterior. Was supposed to be coffee and rolls in morning, but office still locked at 7:15 am.

Leisure Family

10/10

Exceptional

26 Mar 2025

Jason

Newly remodeled. Everything is New and Functional

By far the best inexpensive room I've stayed in recently.

Self

6/10

Pleasant

23 Feb 2025

‘Ceyonna

no, only thing is the Wi-Fi says

2/10

Poor

20 Feb 2025

Timothy

Plain nothing to do no amenities

2/10

Poor

19 Jan 2025

Ernesto

The place wasn’t open for business

4/10

Poor

09 Dec 2024

damon j

Theu cancelled my reservation and made me do a walk in and chargex $10 more. There were lots of missing lightbulbs.

Business

2/10

Poor

04 Nov 2024

Joyce

Couldn’t find location. After dark hotel had no lights on. Found hotel had eerie feeling walking in. Tried to check in but was informed they had no internet so we would have to contact whoever we reserved through for a refund. Ask if they would match the nightly rate he said NO. Their rate was $65. He went down to $60 when we said no he yelled something like good luck finding a room

2/10

Poor

13 Oct 2024

Eric

I didn't like anything because they canceled my reservation and tried to get me to pay more. Needles to say I will never ever use expedia or do anything with a motel online ever again.

Leisure Self

2/10

Poor

23 Sep 2024

JOHNATHON

Stay away!!

I arrived to be told they cancelled.my reservation due to being under construction. But i could register under walk in and get a room. Cost 10.00 mlore. Weird but I was exhausted from driving 10 hours. So i paid the extra and stayed in a construction zone for the night. Would never recomend this hotel!

Self

4/10

Poor

07 Aug 2024

Denise

Run down, Under construction but cheap

I needed to have an affordable place to stay. I got it but you also get what you pay for 😬

Self

2/10

Poor

26 Jul 2024

Jay

Do not go there!

Disgusting! Dirtiest nasty trap house roach infested piece of crap! Got stuck there .
Prostitution, drug dealing , crack smoking, ghetto!

Business

2/10

Poor

05 Jul 2024

Bradley

Did not appear to be open.

2/10

Poor

19 Jun 2024

William

The bed smell like pee no microwave to heat up my food. The refrigerator had old leftover Subway in it.

2/10

Poor

13 Jun 2024

Christina

The place was terrible when you came in the room it had a bad smell the dresser and freezer was broken. They move the head board and left a long stick attach to the wall which you cant sit back and it pull at your hair. The worst part they have bed bugs and the manager refuse to give a refund and they send multiple people to your door to bully you out the room.

2/10

Poor

09 Jun 2024

Pranay

Cancelled it by the staff

Leisure Family

4/10

Poor

02 Jun 2024

Maliea

Everything was filthy, and there werent enough towels or pillows, there was no ice bucket, no light in the bathroom and the tv was fuzzy the whole time. After checking out they teied charging my card $50.

Leisure

2/10

Poor

21 Apr 2024

Paul

This place was just ok if you just need to stay one night

Business

4/10

Poor

04 Feb 2024

Tina

I didn't like that I was late for work trying to check in

Leisure

2/10

Poor

24 Jan 2024

Jodi

We booked a room coming back from ohare airport. When we got to hotel, we couldn't even see or talk to anyone to check in. Tried cancelling this booking because we had to go somewhere else because no one came to check us in....we went to the Weston motel 6 instead.

Leisure Partner

2/10

Poor

09 Jan 2024

Verified traveler

Horrible

Pretty rub down. Lobby door locked. No response to calling listed number or ringing doorbell. Not the best neighborhood so lost my $ but went elsewhere. Really bad experience. Unable to contact Hotels.com. In a timely manner. Entire experience was lame.

Self

2/10

Poor

06 Dec 2023

Gabrielle

Went to check in their Wi-Fi wasn’t working so they asked me to pay cash when I already paid online . Soooo disgusting. Had a lady running around with a beer in her hand .

2/10

Poor

11 Nov 2023

Norman

Most of the rooms are blocked off. The whole hotel needed renovation 15 years ago. This first room was terrible musty smell. The next room was not as smelly. The front desk lady did her best. Very cheap but not even worth that.

Leisure Partner