Name: Locanda A Cà Du Gigante
Address: 9 Via Iv Novembre, Monterosso Al Mare, 19016, IT

8/10

Excellent

02 Aug 2026

Joel

Staff especially Claudia very helpful and available. Just be aware that this hotel also owns apartments off site and that you may not be staying in the main hotel building. The studio apartment I booked with water view and veranda was a five minute walk up a hill. Breakfast is only served in main hotel building. Not a complaints but just be aware. Overall I was pleased.

10/10

Exceptional

11 Jul 2026

Christian

It was a lovely stay. Nice and quiet room in a great location. Owner was very attentive and served a very nice European breakfast

10/10

Exceptional

11 Jul 2026

Abhay

Nice room near beach. Small but clean and well-equipped. It's in a different building a block away from the restaurant. Good breakfast and helpful staff

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Ozlem

Very nice hotel, pleasant stay for two days, grazie. Torta di nonna was excellent. Could be more egg varieties at breakfast, only hard-boiled was provided. Wonderful coffee, of course.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Troy

They arranged for a ride to a mountainside restaurant they also own called Ridici and it was the meal of our trip! The staff were also incredibly helpful and the room itself was perfect: great AC and perfectly central to hang at the beach all day.

Family_with_children

10/10

Exceptional

04 Jul 2026

Ann

A charming boutique hotel, away from crowds but perfect location to get to beach, restaurants and train station! Lovely staff and wonderful breakfast buffet!

Family

8/10

Excellent

30 Jun 2026

Pat

We requested a sea view room. It was lovely, but quite a walk from reception with lots of stairs. With luggage on a very hot day this was difficult. Staff helped with one bag. They could have a better arrangement for luggage transfer.

Partner

10/10

Exceptional

26 Jun 2026

Maggie

The staff was so friendly, even helping with our very heavy baggage. The room was clean and well appointed. It had shades that lowered to make it dark, which we really liked. They had great beach towels for us to use. The breakfast was also fantastic.

Family

10/10

Exceptional

23 Jun 2026

Cortney

The room we stayed in was absolutely beautiful and the staff was very helpful!

Family

10/10

Exceptional

21 Jun 2026

Shruti

Lovely room and nice amenities!! Stay was pricey, but likely similar to other places nearby. Very convenient location, yet quiet and serene. Breakfast was excellent!

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Cassandra

Location, breakfast and Claudia was most helpful and welcoming.

Self

10/10

Exceptional

10 Jun 2026

Jeremy

A wonderful, clean small hotel very close to the train station. Very quiet and gorgeous breakfast included. Fantastic.

Partner

10/10

Exceptional

08 Jun 2026

Domenica

Perfect stay, perfect location, delicious breakfast, and amazing staff!

Self

10/10

Exceptional

06 Jun 2026

Cameron

Beautiful room close to the beach and walking path!

10/10

Exceptional

27 May 2026

Victoria

Fantastic stay!! Claudia was super helpful and friendly. Lovely room and very clean. Delicious continental breakfast with a good selection of food.

Partner

10/10

Exceptional

26 May 2026

scott

The hotel staff was wonderful. The location was excellent. The free included breakfast was delicious.

Partner

10/10

Exceptional

23 May 2026

Stephen

Spacious room. Well located to enjoy the Cinque Terre. Lovely staff. Very pleased with our choice

Partner

10/10

Exceptional

20 May 2026

Traci

Great accommodations close to train and beach

8/10

Excellent

17 May 2026

Susan

Good location. You need be able to climb stairs and carry your luggage. We stayed in rooms located away from the main hotel (10minutes walk). Room was v clean and had sea view with balcony. I would stay again.

Partner

10/10

Exceptional

04 May 2026

Elizabeth

Great convenient location, friendly staff. Really enjoyed our stay. Highly recommend

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Ying

An Italian B&B with delicious breakfast, intimate setting , very nice staff and conveniently located (5 mins walk to train station, 1 min to beach) and easily accessible by car to hotel door.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Barbara

Great place!!

10/10

Exceptional

18 Apr 2026

Karen

Our family of 3 (2 adults and a teenager) enjoyed our stay at Locanda a Ca Du Gigante. The room was spacious, clean and well equipped.
One thing to note, is some rooms are in a separate building to the main building (we were aware of this prior to checkin) and this building requires a steep walk and the use of stairs. The breakfast is in the main building. The staff walked us over to the other building and ensured we were well setup.
Overall both buildings are conveniently located to the train station and beach.
Would recommend.

Family_with_children

10/10

Exceptional

25 Mar 2026

chalin

A wonderful overnight stay off season in this quaint beach town. Claudia was so kind and helpful, both before and during our stay. Rooms smallish but well priced. Breakfast was a delicious bonus.

Friends_and_family Family

8/10

Excellent

25 Mar 2026

Becky

Clean room. Breakfast was delicious. Lots to choose from. Staff was friendly and helpful.

Partner

10/10

Exceptional

12 Mar 2026

Ambrosia

Easy to find, friendly staff, great location. Great breakfast. Thanks!

6/10

Pleasant

02 Jan 2026

Mrinmoy

The room had great views to the Mediterranean sea as advertised. The owner is very kind, flexible and responsive. The location is excellent. However, the \"ocean-view\" room is not part of the main hotel, but a 4 minute walk from the real hotel. It appears to be a makeshift converted apartment. I was expecting to find a proper hotel as I was booking from hotels.com and this was a surprise and I do not like such surprises, nor do I like Bed and Breakfasts. I certainly did not like walking through another person's private living room and kitchen, nor did I like the multiple key arrangement to get in the apartment and then into my room.
The breakfast was my worst breakfast experience in my 7 day Italy trip. It did not have any non-sweet options, no eggs and I found it hard to find things to eat which will not cause a sugar spike as I am a diabetic.

This is an excellent bed and breakfast with a great location and should not advertise itself as a hotel. The high prices also are not reflective of the quality of room and the service.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Marcelo

The hotels is wonderfully. Very intimate and few steps from the Mediterranean Sea, you can hear the waves crushing when you open the windows. Our room was amazing with a cute balcony and a very comfortable bed. The lady that greet us every morning was very kind and polite, she made us feel at home and gave us ideas for day trips. Good breakfast. Would totally recommend it.

Partner

10/10

Exceptional

02 Dec 2025

Dana

So beautiful and romantic. A favorite from our November trip. Charming and peaceful, nicely decorated and lovely breakfast, nice host. Super clean and perfect.

8/10

Excellent

12 Nov 2025

Sarah

Location and breakfast

Leisure Friends

10/10

Exceptional

03 Nov 2025

Bert

clean rooms and great staff.

Leisure Family

10/10

Exceptional

22 Oct 2025

Robert

Small hotel, quiet, charming, and staff was wonderful. Very relaxing stay. Convenient walk to the beach, train, and ferry.

10/10

Exceptional

20 Oct 2025

Michael

Absolutely charming little hotel at the end of the new part of Monterosso. Very tastefully decorated with a comfortable beach house style. The place has a wonderful peaceful feel about it and a great place to return at the of a day travelling the Cinque Terre. The staff were very friendly and helpful. Thank you very much Claudia. We originally reserved for 2 nights, thinking we would move on to another location on the Cinque Terre. We enjoyed the hotel so much that we extended our stay for another 2 days and used this as our base in the Cinque Terre. Highly recommended.

Partner

6/10

Pleasant

18 Oct 2025

Francois

Despite its location, it should be avoided.

Despite its favorable location in Monterosso, the hotel exhibits signs of disrepair and age. The rooms are small, and the furniture is outdated and worn. The room was also plagued by an unpleasant odor of humidity and mold. The shower appeared to be outdated and in poor condition.

Furthermore, we were compelled to shorten our travel plans due to an unforeseen national train strike. Our attempts to resolve our sudden issues were met with indifference and lack of assistance from the hotel’s customer service. Despite our efforts, including writing to the establishment, we received no acknowledgment of our emails. This situation is deeply disappointing.

Friends_and_family Friends

10/10

Exceptional

16 Oct 2025

Wayne

Great location. Clean, roomy, quiet and comfortable. Easy access. Good breakfast.

Partner

10/10

Exceptional

04 Oct 2025

Derreck

Very comfortable room with a good view of the Mediterranean. The daily breakfast is really nice, lots of variety and all fresh.
Due to a train strike we had to take an early taxi to La Spezia..we were provided with a light breakfast before regular hours. Can't say enough about the staff.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Courtney

Clean room in good location. Breakfast was great and the staff was helpful and friendly. Would recommend to stay again!

Leisure Friends

10/10

Exceptional

24 Sep 2025

Barry

Good quiet location for a Cinque Terre base. Small number of clean rooms. Excellent breakfasts. Very helpful and sociable staff.

Leisure Partner

6/10

Pleasant

13 Sep 2025

Qing

Please be aware that this hotel doesn’t have late check in. There was a train strike the day we went and we didn’t get there till almost 10. Even though the staff did manage to leave a key for us and gave us video instructions, it was stressful getting those info from them while dealing with the train situation. The room is clean and the location is good. Very close to the train station and very walkable. But we hated the room itself. It is small, windowless with a musty smell.

Leisure Partner

8/10

Excellent

04 Sep 2025

Judith

Our room for 3 (traveling with our adult daughter) was clean, with comfortable beds. The only drawback was the size of the room - very small for 3 adults and no where to open luggage. The proprietor was very kind and accommodating and the breakfast every morning was a very nice and so convenient.

Leisure Family

2/10

Poor

03 Sep 2025

Jean Marie

Front desk lady assisted us to our room. The hallways were so hot. She gave me a tour and showed me the remote to control the air conditioner. After she left, we tried to turn on the air conditioner, but it would not turn on. We saw mosquitoes and it was very hot inside that it felt like a sauna. There was no way we'd be able to sleep comfortably. My father went to the front desk. He asked if we can have another room with air conditioning. She stated there were no other rooms available and the reason why the air conditioning was not working was due to a storm that happened a few days ago. Went in a second time with myself present. I requested a refund. It was listed in the booking that air conditioning would be provided. If they knew that it was not working a few days ago, why were we not informed about it ahead of time? Why was it not fixed? They lied and did not mention it was not working in the first place. They didn’t want to refund me. Why not? We didn't even stay one night. We literally just walked in to no air conditioning and mosquitoes. When I went in, she asked us to stay one night in that room with no air conditioning to resolve the issue the next day! This was unacceptable. I did not want any further services from them. Thank god, we ended up finding a different hotel room that night with air-conditioning and was half the price.

Family

10/10

Exceptional

02 Sep 2025

Donna

Nice accommodation!

Our bedroom and bathroom were small, but clean, organized and well kept. The location was very convenient and near the beaches. The breakfast buffet was well stocked and the food was fresh.

Our hostess was helpful, very cordial and gave us information about the area and where things were located. A very pleasant stay.

Partner

10/10

Exceptional

08 Aug 2025

Kerstin

Extremely comfy beds and pillows, cold a/c, big shower, staff very friendly, luggage storage, beach towel & shower available on checkout day after going to beach! Short 5 min walk from train station and 2 min walk to beach. Would recommend.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Helen

Great staff and excellent location!

8/10

Excellent

26 Jul 2025

Genesis

The room itself is very clean and comfortable. AC was working properly and got very cold. There was plenty of towels available and the host would switch out fresh beach towels daily. The breakfast was delicious and plentiful. The room itself is a bit small for 4 if you are not in gigante and it’s a big bed with bunk beds so would not recommend for multiple couples or for people who don’t like sleeping in bunks. The area around is very beautiful and a quick walk to the train which takes you to all the over villages. The only caveat is if you are staying in the other building it is about 5-10 minute walk uphill and LOTS of stairs up to get to your room. There is also no luggage service so you will need to take your own luggage up and down or hire a company to bring your luggage to you.

10/10

Exceptional

29 Jun 2025

Daniela

This hotel was our favorite stay in our entire Italy trip. Very attentive staff: Claudia and Melania were very nice. Their breakfast was delicious. I would definitely come back to this hotel if we visit Cinque Terre again. I highly recommend Locanda A Cà Du Gigante!

Leisure Family

10/10

Exceptional

21 Jun 2025

Jannete

We love every little detail of the hotel
Our room was beautiful and comfortable. Breakfast was yummy. We had a great time there. Claudia was very nice!. She gave us towels for the beach after we checked out and we were able to shower.

Leisure Family

10/10

Exceptional

12 Jun 2025

Caitlyn

Great place to stay

HIGHLY recommend this place. It’s very easy to get to, offers parking, and is only a short walk from the beach! Very convenient location. Breakfast is included as well and the staff were so helpful and friendly! If you’re going to Cinque Terre I’d recommend staying in Monterosso and then visiting the other villages via train which is super easy (plus the hotel offers a discount on the Cinque Terre card which allows you to take the train as much as you want for a 24 hour period).

Partner

8/10

Excellent

01 Jun 2025

Miriam

Location good! Its an apt .Very small but luckily we had kids plus adults. 4 total

Leisure Family_with_children

10/10

Exceptional

24 May 2025

melissa

Lovely and Gracious Stay in a Great Location

Claudia was a lovely hostess, checking in and recommending area spots to visit. The hotel is perfectly located steps from a beautiful beach and restaurants. The room is small for 3 people but the warmth of the hostess makes up for it. The breakfast is wonderful and delicious with again the grace of Claudia hosting you. The hotel is wonderful about the check out day offering luggage storage and shower and towels for post beach. HIghly recommend this in the most beautiful towns of the Cinque!!

Friends_and_family Family

8/10

Excellent

22 May 2025

Joseph

Small rooms.

Leisure Partner

10/10

Exceptional

18 May 2025

Graeme

.

Leisure Partner

10/10

Exceptional

09 May 2025

Sarah

Great location. Service was phenomenal. Rooms were clean and the beach is one block away. Easy access to the train station.

Leisure Partner

6/10

Pleasant

08 May 2025

Ronna

We booked a suite that said sleeps 4. It barely slept 3. Our suite was quite far from the main Hotel and up a hill and then many stairs. There was no bellman or porter to help withe bags , which made it very difficult to check in and out. I would not recommend this property for people that are not very physically fit.

Leisure Friends

6/10

Pleasant

08 Jan 2025

Adam

Adequate room in quiet area. Facility clean. Breakfast targeted at sweet baked goods lovers. Overpriced for season and offering.

Leisure Family

10/10

Exceptional

31 Dec 2024

Mark

Nice room. Great service. Incredible breakfast.

Leisure Family

10/10

Exceptional

27 Dec 2024

Eram

Great clean place. Claudia was the best!!

Leisure Family

10/10

Exceptional

03 Dec 2024

Patti

Claudia was very sweet and offered help with everything. We want to come back and stay again.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Terry

Tasteful. Friendly and like home

Despite not staying in the main hotel and alternatively having to climb many steps to the room and with luggage it can be hard the room itself was a joy and a treat. Decorated tastefully in the locale flavor and the view of the sea and having the large patio was nice. Breakfast was very plentiful. service welcoming and very hospitable towards all the guests to make sure the stay was pleasurable.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2024

Helene

Our room was so nice with a balcony that had a great view of the water. Yummy daily breakfast

Leisure Friends

10/10

Exceptional

14 Nov 2024

Eduardo

Great location, short walk from train station
Claudia, our hostess was so nice!!!
We really enjoyed the stay, highly recommended
Thank you!

8/10

Excellent

11 Nov 2024

Crystal

Nice place. Communication so-so.

My husband and I came to the Cinque Terre during our honeymoon. We found Locanda a Ca du Gigante on hotels.com and decided to stay in the suite. Note that the suites are not at the main hotel, but instead in an apartment building(?) a 5-minute, winding walk away. (We actually got lost trying to find it again later, and no one picked up when we called the # listed on the door to call after hours. Thankfully we found it again eventually.)

The room itself was beautiful and spacious enough for 2 people. High tech- automatic switch for closing curtains/ sun shades. The bathroom looked newly renovated and nice, though some things were more decorative than functional. (Ex: not much space to put toiletries.)

The hostess (Lauria?) was nice but did not reply to all my messages on WhatsApp, so we sometimes felt in the dark about things. She was able to communicate well in English.

The breakfast given was amazing though- it included fresh breads, croissants, cakes, fruit, yogurt, cured meats, boiled eggs, cheese, & honey. In a beautiful dining room.

Partner

10/10

Exceptional

26 Oct 2024

Keith

Great hospitality

Leisure Partner

10/10

Exceptional

14 Oct 2024

Andrew

We loved our stay at Locanda a ca di Gigante. The staff are very welcoming and efficient, the location is excellent and the rooms are very clean. The breakfast was excellent - ask for the scrambled eggs !

10/10

Exceptional

14 Oct 2024

Sheryl

Close to beach and town. Staff very welcoming. Clean and quiet.

Leisure Family

10/10

Exceptional

01 Oct 2024

Christopher

We only stayed for one night but really enjoyed it. Isabella gave us a bunch of helpful info and the breakfast in the morning was amazing. Would stay here again

10/10

Exceptional

28 Sep 2024

Daniel

Claudia, our host. Was extremely friendly, greeted us when we arrived, give information about the area, slso greeted us for breakfast. My wife and i had a wonderful time. The room was great, very clean and house keeping was great as well. They provided us with beach towels as requested. Definitely will recommend this place.

Leisure Partner

10/10

Exceptional

15 Sep 2024

Andrew

The staff is incredible! They were so helpful, kind and went out of their way to make sure we were taken care of. They provided us beach towels and a restroom to use after we checked out so we could freshen up. They even kept the buffet open for us one morning when we were running behind. Highly recommend. It also is a great location!

Partner

10/10

Exceptional

12 Sep 2024

nancy

Big room. Very quiet. Nice staff. Good breakfast

Leisure Self

10/10

Exceptional

09 Sep 2024

Joseph

Amazing experience. !
Cosy room , great location.
We had the pleasure to meet the staff , very friendly and helpful.
Special thanks to Claudia !
Grazie mille

8/10

Excellent

08 Sep 2024

Kiomara

Conviniently located property. Rooms are very small. Reception is not always staffed.

Leisure Friends

10/10

Exceptional

30 Aug 2024

Ricardo

We really enjoy our stay at Locanda A Cà Du Gigante. The room was excelent. Modern and spacious. Steps away from the monterosso beach. Staff was very graceful and helpful. Would definitely recomend.

Leisure Family

10/10

Exceptional

29 Aug 2024

Alanna

The location was great, the room was clean and air conditioning was awesome in the August heat. But what stood out the most about this hotel was the hospitality. The hosts of the hotel absolutely took care of us. They helped me out with a mistake I made on my booking, were classy and welcoming at the lovely hosted breakfast, and assisted us in saving money with the Cinque Terre card. We also left a special keepsake behind, and one of these fantastic women went above and beyond to make sure I received it back. Their hospitality is unmatched.

Leisure Family

10/10

Exceptional

28 Aug 2024

Omar

Wrong name, correct name is a’ cu’ du Gigante, Expedia! The property doesn’t have all the rooms at their location. They are spread out near and around the office within walking distance to office and beach. We had Gigante room and it was big (by European standards) hence for the the name. Breakfast was nice on property. They offer you beach towels too. Claudia the receptionist was wonderful! The room was cold. The balcony was lovely. And yes it is around the corner from the Giant attached to a side of a castle or home on the mountain side. Easily visible when you turn down the street to the office. Our room was one block over up hill up stairs. There is no lifts or elevators. One suggestion maybe an outdoor shower head or hose to rinse before going into room would help the cleaning crew from having to pick up the sand in our room. We did rinse off at beach but that just wasn’t enough. Thank you so much for a beautiful stay. The breakfast crew was wonderful too!

Leisure Partner

10/10

Exceptional

16 Aug 2024

Kristy

Perfect hotel!

Leisure Family

10/10

Exceptional

15 Aug 2024

Silvana

Our stay at this hotel was truly exceptional. From the moment we arrived, Claudia greeted us with such warmth and hospitality that we immediately felt like part of the family. The hotel itself is stunning, with all the amenities conveniently located nearby. I highly recommend staying here. The breakfast each morning was absolutely delicious. We had the pleasure of exploring the surrounding towns, each offering its own unique charm, but Monterosso stood out with its beautiful, expansive beaches. A heartfelt thank you to Claudia and the entire staff for making our stay so memorable!

Leisure Partner

8/10

Excellent

09 Aug 2024

Julie

Small establishment promoting local hoods. Located near the public beach.

Leisure Family

8/10

Excellent

04 Aug 2024

Clare

Nice place but the air conditioner was a little noisy and did not work well otherwise we really liked the Locanda A Cà Du Gigante

Leisure

10/10

Exceptional

26 Jul 2024

Richard

Our view was amazing of the sea and mountains. Our room was in an offsite property from the hotel's main building that we were not aware of until check in; that required a rather difficult hike up a steep road and lots of stairs, made further difficult by our luggage - we should have been forewarned. The hotel employee that we first encountered was lovely, welcoming and helpful; not so much the second individual that escorted us to our room.

10/10

Exceptional

19 Jul 2024

Tamara

Beautiful and well managed property. Great breakfast and AC

Leisure Family

10/10

Exceptional

12 Jul 2024

Ryan

Claudia and everyone at this hotel was awesome! The breakfast, which is included, it was the best that we had and all of Europe!

Leisure Partner

10/10

Exceptional

05 Jul 2024

sara

Great Hotel

We checked in late but the receptionist waited for us. The room was lovely a little walk from the front desk but they only have 10rooms. From the balcony you could see the ocean. The breakfast was fabulous! 1 minute walk to the beach.

Friends_and_family Family

10/10

Exceptional

03 Jul 2024

Ann

A short walk from the train station, this property is very close to the beach & offers a breakfast buffet. Friendly staff. Room was small by North American standards however we spent all of our time at the beach & enjoying the town.

Leisure Family

10/10

Exceptional

01 Jul 2024

Laura

Lovely peaceful place with sweet people

Very clean and staff was helpful and friendly! The breakfast was delicious and the service was fantastic! Very charming place we plan to return to!

Friends_and_family Family

10/10

Exceptional

30 Jun 2024

Christine

The location was wonderful, close to the beach and very accommodating in taking our bags when we arrived early. Breakfast was lovely.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2024

Suzan

Great location. Breakfast was excellent with cook to order eggs, pastries, cheeses, meats, fruits, juices, cappuccino and more. Less than 5 min walk to beach, restaurants, train station. Junior suite with kitchenette and provided all amenities.

Leisure Family

8/10

Excellent

03 Jun 2024

Aili

We had a great stay here! Only things were that the fan didn’t work, and neither did the A/C. The Wi-Fi also stopped working. However, we were able to stay comfortably without these, and the provided breakfast was amazing! Great location close to the beaches and everything Monterosso has to offer.

Leisure Partner

10/10

Exceptional

30 May 2024

Kevin

We loved staying at this hotel and would recommend to anyone and everyone! The staff was very friendly and hospitable. The most delicious breakfast full of variety. We cannot say enough about how much we enjoyed our visit!

Leisure Family

10/10

Exceptional

30 May 2024

Cathy

Great hotel and awesome staff. Claudia and Isabelle were great!! We had a great time-traveled with family and definitely would stay here again!!!

Leisure Family

10/10

Exceptional

27 May 2024

Catherine

Beautiful little hotel with everything close by-the concierge Claudia was simply wonderful. Only concern was the room given us was not the picture that was in our reservation

Leisure Partner

10/10

Exceptional

21 May 2024

Molly

Everything about this hotel was amazing. The breakfast was perfect with over the top fresh fruit and pastries to choose from each day. The room was clean, comfortable and had a perfect patio to enjoy the vibes of Monterosso. We thoroughly enjoyed our stay here and would recommend to anyone interested in visiting the area.

Leisure Friends

10/10

Exceptional

18 May 2024

David

Very nice little inn in excellent condition. Really top notch staff and great included breakfast. Room on the small side but adequate as who spends time in their room in Cinque Terre?

Leisure Self

10/10

Exceptional

17 May 2024

Ross

Staff was great and very helpful.

Leisure Partner

10/10

Exceptional

10 May 2024

kathy

Everything about the hotel was excellent, the room accommodations were perfect. We had a small balcony. It was close to everything we needed to go to. Claudia was absolutely outstanding. She gave top-notch service very friendly very accommodating showed. She really cared about her job.

Friends_and_family Family

10/10

Exceptional

03 May 2024

Dacia

The two ladies at the front desk and breakfast room were so sweet to our little family and made our stay so memorable! Truly kind and hospitable and welcoming- will definitely stay here again.

Leisure Family_with_children

8/10

Excellent

11 Apr 2024

emmy

Our room has a porch and a view of the ocean, so it was great! But the downside is we had to walk several flights of stairs to get to the room with a view. Overall the hotel staff offered great service for our short stop at Cinque Terre.

Leisure Family_with_children

8/10

Excellent

29 Feb 2024

mark

Convenient location to Termini, we had a flight next day and this was perfect.

Leisure Partner

10/10

Exceptional

07 Feb 2024

Diane

This is a beautifully decorated boutique hotel with delightful staff. Everything is newly refurbished. We stayed 5 nights in Cinque Terra in the winter off season. The hotel is on the street level so no pulling your suitcases up the steep hills. Be sure and eat at the La Barcaccia restaurant about a block away. The food is delicious and the chefs and staff are friendly and accommodating.

Leisure Friends

4/10

Poor

22 Dec 2023

kent

Unsupportive Management

Our visit got off to a bad start. Our room was not very close to the office area. We were told to park our car at the end of the road, & then carry our luggage up a small street to our room. It was very hot outside, so we left our car there for 10-15 minutes while we dropped off our luggage & changed so that we could go swimming in the downtown area. The hotel does not have any parking, so all guests park in the downtown lot. While unloading our car & changing to go swimming, we were given a $35 parking ticket. We were surprised & disappointed by this, but more shocked by the manager’s response - too bad, we can’t do anything about it. Some suggestions - tell your guests to drive up the small street & park in the apartment’s parking space while unloading; give a temporary sign for your customers to place on their car for the police to see for 15 minutes while they unpack; call the police & let them know what happened in this case & have the violation dismissed - after all tourism is kind of important to this town; lastly, pay the $35 fine. The incompetence of the managers at this hotel was 10/10. Our rating would have been 10/10 if not for the parking incident and the hot weather. Due to the heat (which the hotel cannot control) & the lack of fans in the hotel room (which they can and should!) brings the rating down to 8/10. But the lack of help from any of the managers brings the rating down to where it belongs. Not what one would expect when paying $300/night!

Friends_and_family Family

6/10

Pleasant

29 Nov 2023

Jill

We stayed here for two nights this past weekend. I was really looking forward to enjoying the balcony in the room and didn’t mind the higher price because of the outside space that the was included in the suite. Unfortunately, upon arrival we found the sliding doors were broken so we could not use the patio. Every time we asked about having them fixed we were told a variety of things: someone was on their way to fix it or they couldn’t get the part since it was the weekend. Finally at the near end of our stay when we realized they couldn’t fix it, I was told to speak to the manager, Claudia, when I requested a credit. The next morning she told me that she could not authorize a credit but that she would have the owner contact me. It has now been almost four days since we departed and not a word from the owner. I understand that it was the weekend and acquiring the part was out of their control, but they should have upgraded us to a better room or offered us some type of credit. The room was $250 per night and the highlight was definitely the patio area, which we were not able to enjoy.

Other than the room, we found the breakfast to be lovely and everything was very clean.

Leisure Family