Name: Santarena Hotel At Las Catalinas
Address: Las Catalinas Road, Las Catalinas, 50304, CR

10/10

Exceptional

17 Jul 2026

Emmanuel

It was beautiful

Partner

10/10

Exceptional

14 Jul 2026

Shay

Great place !! Amazing

10/10

Exceptional

19 Jun 2026

Hugh

Property, rooms and staff were great. Notably the service staff in the restaurants. Very friendly and helpful.
Beautiful beach area however access to the water is limited by ground rocks.

10/10

Exceptional

14 Jun 2026

Sara

This was our first time here and third to CR. We loved the property and wished we had more time to enjoy the amenities. It’s quiet compared to Playa Flamingo but for our last night couldn’t ask for better. The sunset views at the top of the hill were stunning. Service was one of the best we had from the moment we opened the car door to the time we checked out. Highly recommend! Cute quiet area to stroll through. Not lively but nice choices for food and drinks for an intimate setting at the beach. We’ll be back for longer.

Partner

10/10

Exceptional

06 Jun 2026

Lynda Mims

My husband and I recently stayed at Santarena Hotel in Las Catalinas, and it was exactly what we were looking for.

What impressed us most was that the excellent service began before we even arrived. The staff contacted us through text and WhatsApp to confirm our arrival details, ask about transportation, and make sure everything was ready for our stay. We felt welcomed before we ever left home.

The hotel is beautiful, immaculately clean, and just steps from the beach. We stayed in Room 403, which had a stunning ocean view and was only a few steps from the infinity pool overlooking the water. Sitting on the balcony listening to the waves became one of our favorite parts of the trip.

The staff was friendly, helpful, and knowledgeable throughout our stay. We also loved the made-to-order breakfast each morning and enjoyed watching iguanas, tropical birds, monkeys, and other wildlife while we ate.

The community is very walkable, with restaurants, shops, activities, and other conveniences nearby. What we loved most was the peaceful atmosphere. We wanted a place to relax, recharge, and enjoy nature, and Santarena delivered.

As a final touch, the hotel even provided a snack bag and bottled water for our trip home. It was a thoughtful ending to a wonderful stay.

My husband and I have already agreed that when we return to Costa Rica, Santarena will be our home base.

Partner

10/10

Exceptional

31 May 2026

Andrew

The stay was amazing, staff were fantastic, and the hotel was remarkable. I would recommend the Santarena to anyone.

6/10

Pleasant

24 May 2026

Nahom

Decent hotel with above average amenities

Partner

10/10

Exceptional

24 May 2026

Maura

Loved it! Fantastic overall!

Partner

6/10

Pleasant

02 May 2026

Jena

Just a heads up that this is not a typical hotel experience. The property feels more like a quiet, underdeveloped residential area than a full-service hotel, which may or may not be what you’re looking for.

There were very limited services and amenities, and whenever we asked staff for help, they often seemed confused or unsure how to assist. It felt less like hospitality and more like we were inconveniencing them, which was disappointing—especially given that we were there for our honeymoon.

The hotel itself is nice enough and the rooms are clean, but the overall experience didn’t match expectations. The property was nearly empty during our stay (we only saw a couple of other guests), yet we were given a city-facing room instead of an ocean view. When we asked if there were other options, we were told the hotel was fully booked, which didn’t align with what we were seeing.

The broader development also felt a bit unusual—very quiet, somewhat sterile, and lacking the character or energy you might expect in a destination like Costa Rica.

Overall, it’s not a bad place, but it’s important to set expectations before booking.

Partner

10/10

Exceptional

02 May 2026

Lesley

Had an amazing stay at Hotel Santarena at Las Catalinas. Beautiful beach, relaxing setting and very welcoming and helpful staff made this the vacation we were looking for.

Partner

10/10

Exceptional

27 Mar 2026

Dana

The breakfast was yummy both days that we were there, and the service at the restaurants was top-notch! However, we were disappointed not to have a swimming pool available to use as guests at Santarena Hotel. The rooftop infinity pool was way too small for the number of rooms available.

Family

6/10

Pleasant

26 Mar 2026

Ledy

The place is nice to stay for two days or so, they are not too many things to do around the town, especially with kids. The restaurant needs to book with reservations, the day we arrived we couldn't eat at the restaurant because we did not have a reservation.

8/10

Excellent

23 Mar 2026

Lawrence

Great get-away! Place was clean, the statf were so pleasent! The amenities were great! The food was very very good.

Partner

8/10

Excellent

28 Feb 2026

PATRICIA J

The room was very nice. I will say that I didn't have any furniture on my balcony, which was kind of a bummer. I've seen other complaints about staff being rude, not the case with me. The staff at the restaurants, bars, and rooftop were very nice and very friendly. I have seen other reviews about the front desk staff being rude. Personally? I didn't experience that but didn't have very many interactions with them other than hello. So, no problems there. I would recommend this hotel for individuals that just want to chill. If you are used to all-inclusives with a ton of entertainment options on-site, this is not the place for you. Also, keep in mind that there barring Copper and Stone (which is very nice and convenient) but there is nowhere to purchase outside goods ie) snacks, bottled water, beer, etc. If you want something for the room, pick it up on your way to the hotel, if you do not have a car. Otherwise, it can get a tad bit pricey. All in All, it was what I was expecting because I did a lot of research in advance.

Self

10/10

Exceptional

20 Feb 2026

Elaine Alison

The room was beautiful, spacious, clean. Nice bathroom and shower. The staff were very friendly and helpful. The breakfast buffet was outstanding.

Partner

6/10

Pleasant

18 Feb 2026

Deanne

Love the area of the hotel. Very cute aesthetic with a lot to do acitivity-wise. Only 7 restaurants in the area so after a while we felt stuck but that was ok since we left to do tours outside town quiete often.

Reason for my 2 star deduction is our room. It was clean and beautiful but 319 is the worse room (or floor). We were right under the pool and on our last night there we could not get a good night sleep as it sounded like the pool was being drained. I’m still unsure what the sound was but it was loud and kept going from 8pm-ish till past midnight. I ended up falling asleep at 1am but was woken up to the same noise around 7am. Every morning we would also be woken up by chairs getting set upstairs. Did not get a good night sleep here at all.

Another downside would be the lack of advertising. I found out on the last day that they offered different activities everyday which was posted at another building instead of the one we stayed at. That sucked a little but not completely their fault as I should’ve inquired our front desk about it

Partner

10/10

Exceptional

18 Feb 2026

Wendy

This resort was heaven! It's so beautiful and unique. The sunsets are gorgeous. The various restaurants on the property were absolutely delicious. The rooms were very clean and the staff was lovely!

Partner

10/10

Exceptional

08 Feb 2026

Roberto

Spotless

Leisure Partner

10/10

Exceptional

06 Feb 2026

Kenneth

Very much, enjoyed our stay at Santarena, the help we’re very friendly and with great service. They gave us a ride to the Pickleball courts and gave us a ride back and never charged us. The courtyard effect of the area around the hotel with all the restaurants is very quaint. Is it very nice quiet place, we had an immensely great time.

10/10

Exceptional

25 Jan 2026

Christina

We absolutely loved the kind staff and environment. Everything was clean and cleaned often. Danillo was the most genuinely sweet and humble employee running the show early everyday and late as well, during our entire week. We highly recommend this gem.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Robert

Very comfortable rooms and nice restaurant

Leisure Partner

6/10

Pleasant

15 Jan 2026

Rosa

The hotel has a great location with close proximity to the ocean, and the views are truly beautiful. Our room was nicely designed, clean, and spacious, with very comfortable beds and fresh linens. The balcony and terrace were perfect for enjoying both sunrise and sunset, and the cocktails at the bar were excellent. Overall, the setting is charming and the ocean views are stunning.

That said, our overall experience was mixed. We arrived just before 9:00 p.m., after a long flight and drive, and by that time all restaurants and the grocery store on the property were closed. It would have been helpful to know this in advance when the hotel contacted us about our arrival time, as we would have planned accordingly. Unfortunately, when we asked if any snacks or fruit were available, there was little empathy shown, and we were simply told to wait until the next day.

We also experienced some logistical issues at check-in. The key cards for one of our rooms did not work, and although we were told replacements and a requested rollaway bed would be brought to the room, neither arrived. We had to return to the front desk to resolve the issue, and the replacement key cards were given without any verification, which raised some concerns.

While the property itself is lovely and the views are exceptional, the lack of empathy and attention to detail during our arrival left us disappointed.

Leisure Family

10/10

Exceptional

08 Jan 2026

Arthur Fuller

Santarena is a fabulous hotel where they make you feel at home; whether in the lobby, roof top, or in their spacious and well appointed rooms - some with spectacular ocean views.

10/10

Exceptional

22 Dec 2025

Mayra

Bello lugar, limpio, excelente comida, cerca a playas 10/10

Business_and_leisure Friends

10/10

Exceptional

08 Dec 2025

Jennifer

The area, the rooms, cleanliness but especially the staff!!! Love Las Catalinas and Santarena!!

4/10

Poor

07 Dec 2025

Jose

The staff lack the resources

10/10

Exceptional

01 Dec 2025

Jose

Great location, friendly staff, big and clean rooms

Leisure

6/10

Pleasant

01 Dec 2025

Daniel

Beautiful hotel. Wonderful rooftop views. Short walk to the beach. Unfortunately someone from staff rifled through my luggage while in the hotel room and stole $100USD (not passports thankfully). Cash was not in the room safe so partly my fault. But something travellers should be aware of as it otherwise seems like a classy hotel.

10/10

Exceptional

01 Dec 2025

Wayne

Wonderful room with a comfortable king-size bed. Food was also very good, better than the restaurants nearby in Las Catalinas. But what made the stay exceptional was the staff. All staff were friendly, warm, helpful, and incredibly attentive.

Leisure Partner

8/10

Excellent

14 Nov 2025

Binita

Had a great stay. Quiet place with a beautiful beach. A couple of good restaurants within walking distance. A special shout out to Aurelio at front desk who went above and beyond to help us plan excursions.
4 star is due to no functioning hot water during our 5 day stay while they did try fixing it. Thankfully it was very hot outside.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

Ana

Lovely hotel and friendly staff made our stay a great experience

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Jimena

Beautiful community!

8/10

Excellent

30 Aug 2025

Heidi Celest

This hotel is extremely clean. The room was spacious and beautiful. The breakfast was delicious! The staff was some of the nicest people I’ve come across. They always remembered our names and we never felt unsafe even in the slightest. Do you research on the area that was my mistake. Las Catalinas is very out of the way to most tourist places and excursions. The entire town completely shuts down at 9pm. Theres absolutely nothing to do after 9pm. Not bar no food. Nothing. You want to leave the town at 8? Good luck. I think a max number of nights in this town is 2-3. The pool was clean and beautiful even though it was small.

Leisure Partner

10/10

Exceptional

26 Aug 2025

Duane

Amazing staff. Relaxing stay even with a major Xtrerra event going on.

10/10

Exceptional

16 Aug 2025

Steven

The property was a pleasant place with easy access to food and restaurants in the vicinity. The rooms were clean and well-maintained, and the internet connection was excellent, considering my cell phone’s 5G features were limited. I would appreciate it if the bars and restaurants could stay open past 8 pm, as everything closes early, especially being in a remote area.

The front desk staff were amazing (shout out to Arturo and Aurelio)! They helped make our trip fabulous by helping us arrange dinner reservations and also helping us plan our fun activities and excursions.

The onsite/in town restaurants provided many options and the food was very fresh and delicious. Staff at the restaurants were friendly, helpful and attentive. We loved the breakfast, great ceviche, tasty coconut shrimp and excellent coffee cheesecake. My Hubby loved the ice cream stand with fresh waffle cones. Check out the Patagonia store for yummy coffee drinks and empanadas to go.

The onsite infinity pool was super chill and relaxing and provided us a great space to chat, meet folks, relax and enjoy great views of the ocean.

The ocean/beach in front of the property was clean, semi private and easy to navigate as there were no rocks or obstructions in the sand. Great space for adults and kids.

There’s a great hike next to the hotel. I would recommend sneakers or hikers because it’s rocky and there are changes in elevations. Lastly, bring mosquito repellant because those buggers are fierce.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Paula

Beautiful area, walkable “no car” community. All restaurants are within walking distance or they will come pick you up in a golf cart. The pool has a great view of the beach and sunset. Most importantly this is an area that is quiet and peaceful! Everything is closed and lights off by 9PM-10PM latest. Not a place to come if you want to party.
The staff was super helpful with finding things to do and guiding us in everything with our last minute booking. Thank you Arturo & Aurelio for all your help!

Leisure Partner

10/10

Exceptional

11 Aug 2025

Jennifer Jean

I love this hotel and all the amenities! The pool, the rooms, COJ yoga classes, dining options and of course ALL the people!

Leisure Friends

8/10

Excellent

14 Jul 2025

Maria

This is a beautiful property with about six restaurants in it. We very much enjoyed our stay at Santarena. A few drawbacks were that since the hotel is kind of secluded, we did not have many options for shopping, and the restaurants were quite over priced.

Leisure Family

10/10

Exceptional

24 Jun 2025

Christopher Tim

This place was absolutely gorgeous. The Hotel Santarena was incredibly clean, the staff were incredibly friendly, and it came off as genuine and warm. It was my first time to Costa Rica and I would recommend the Santarena to anyone that wants to have an amazing experience. It was a quick drive from the airport in Liberia, and it was conveniently located in an area that was not far from other great places to experience like Tamarindo and the Diamante Eco Park. And if experiencing local life and food is on your list of desires, just 10 minutes away was Potrero with some incredible food with the kindest locals at Los Abuelos. I recommend the Red Snapper. But seriously, the Santarena was a great stay experience. It was all inclusive and we were so incredibly well taken care of.

Leisure Partner

6/10

Pleasant

31 May 2025

Danielle

It was fine. Very expensive for the value received. Felt like an outpost of an American resort. Lacked authenticity. Located in an empty ghost town. Felt like being on a cruise but on land. Also the food didn’t feel fresh. It was definitely frozen even though they denied it. Just felt kind of lame over all.

Partner

2/10

Poor

12 May 2025

Kimberly Sue

Nothing regarding our vip status was honored. Was to have had amenities so that a two week stay would be convenient then property said 2K to upgrade? Was supposed to have a private balcony but was shared with people sitting right outside our bed basically. Talking noisy. Food offered was minimal and very little options. Pool was ice cold and very very tiny enough for maybe 4 guests at a time. Safe did not work. No laundry services as promised. No breakfast as promised. No grocery or help for concierge services as promised. Checked out (paid full amount manager wouldn’t respond to a chat to fix). Had to move to another facility that offered what we were supposed to be getting with another 2400 price tag attatched. Really disappointed and felt catfished by hotel and Expedia for not stepping in to help.

Leisure Partner

10/10

Exceptional

05 May 2025

Verified traveler

Excellent place!!!

Leisure Family

10/10

Exceptional

23 Apr 2025

Taylor

Beautiful property and location in Las Catalina’s, surf shop, beach and restaurants out your doorstep. Rooftop pool and nearby beach club also amazing.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Charles Asher

We loved the community and found many options. Only thing I would say is staff was not to willing to provide food options that were outside of the hotel.

Leisure Partner

2/10

Poor

24 Mar 2025

song

Terrible experience. I stayed here with my son for about a week. Although it's next to the beach, the area is surrounded by construction, with almost no shops and poor transportation options. Staff were unprofessional and unhelpful—no activity brochures, no useful advice, and they only cared about charging you. The taxi from the hotel to the airport was quoted at $180, while Uber would cost around $70, but they chased away my Uber driver! One of the worst hotel stays I've ever had. Avoid this place and stay closer to Flagmin Beach instead.

Leisure Family_with_children

10/10

Exceptional

14 Mar 2025

Daniel

Yes I didn’t see any VIP
Benefit added to my bill on checkout please update my VIP cash

Leisure Family

6/10

Pleasant

07 Mar 2025

Michelle

It’s a lovely building but needs a refresh. The pool is tiny and is typically congested. The food is good with plenty of options. However most all items at the breakfast buffet were somehow deep fried. The beach access needs a place to rinse off - the black sand from the beach is annoying.

10/10

Exceptional

22 Feb 2025

Timothy

Area being developed with specifically old European type architecture, going to be very lovely.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Kevin

Wonderful property and Las Catalinas is amazing. Would love to see more chairs on the shared balconies, and fans in the bathrooms. But those are nit picky, and the rest is excellent.

8/10

Excellent

15 Feb 2025

Maria

I really loved the property and staff. Everyone was great and very accommodating, especially the front desk guys. I have to say that dining was expensive and the hotel doesn’t provide the basics like bottled water, robes/slippers, vanity kits etc. The hotel also didn’t provide loungers by the beach. I paid $25 for a chair for the beach for a few hours. The hotel needs to provide more for the price they charge. I wouldn’t say this is a 4 star as far as the amenities available but the service is 5 star.

Leisure Self

8/10

Excellent

10 Feb 2025

Sarah

The beach and the surrounding area are absolutely beautiful but the town is so small and has nothing for you to explore. We ate breakfast at the hotel and it was fine. It was a buffet but I feel like for the price you pay to stay there, the breakfast buffet should at least be included. They have a nice, short beach that was lovely to hang out on or go paddle boarding/kayaking and a hiking trail next to the property with a couple of options for hiking (I liked this). Because this place is tiny and your dining options are limited, everything is really expensive. I would only stay here for 1-2 nights.

Leisure Partner

10/10

Exceptional

01 Feb 2025

Nicole

If you would like a relaxing vacation by the beach, this is the place to stay beautiful location, beautiful rooms. The service was outstanding. They have a number of restaurants to choose from last night. We had a barbecue on the beach, which was excellent. You can get a golf cart to go to a restaurant that’s nearby so you don’t need to have a car for that. It’s about 45 minutes from the big city beach. I would definitely come again.

Leisure

10/10

Exceptional

30 Jan 2025

Heather

Beautiful beach stay

We stayed one night on our trip. It was so beautiful and clean! It’s a quiet area as it’s a new town. They have a small rooftop pool and about 4 pool chairs. The property is right on the beach with 5-8 restaurants in the area.

Partner

10/10

Exceptional

28 Jan 2025

Tod

Access to the ocean and hiking was fantastic!

Leisure Partner

10/10

Exceptional

23 Jan 2025

Teresa

We might have to go here every year! This is one of the most exceptional locations we’ve been to thanks to the upscale villas surrounding the town and the general beauty of Las Catalinas. The concierge desk was like having personal assistants to any requests to arrange transportation or reservations at other local restaurants or adventures. The staff were very accommodating in every way. Every time you ask for something the reply would be “it’s my pleasure…”
All the staff were bilingual, the room was spacious and comfortable, modern and well appointed. We loved walking out of our room right onto the beach where you have plenty of amenities if you choose to indulge in beach sports or leisure. Highly recommend and can’t wait to return.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Lizeth

The hotel is beautiful very well maintained, very clean and updated.
The food is delicious!

Leisure Partner

10/10

Exceptional

02 Jan 2025

bernabe

Very nice

10/10

Exceptional

29 Dec 2024

jennifer Rose

Beautiful property

Leisure Family

6/10

Pleasant

28 Dec 2024

Hayley

The rooms are so loud. We asked for quiet rooms and were placed next to the coffee shop on the busiest walk way. There’s construction noise starting early every morning so sleep was difficult. The property is beautifully designed and decorated but other than that, it’s not worth the expensive room rates.

Leisure Family

10/10

Exceptional

23 Dec 2024

Mohd

Absolutely gorgeous hotel with great friendly staff, highly recommended

Leisure Partner

4/10

Poor

16 Dec 2024

Verified traveler

Avoid

I did not do much research first, but Conde Naste calls the area a \"town free car\" but it is not a town, it is a bunch of overpriced restaurants owned by the hotel. The food was all overpriced and bad and rooms smell of mildew. I don't leave reviews but I recommend booking elsewhere.

Partner

10/10

Exceptional

15 Dec 2024

Jean Carlo

Excellent hotel!

Leisure Partner

8/10

Excellent

15 Dec 2024

Nader El

Nice, clean and charming. Not much option for dining and shopping. area around the place is a construction site with dirt, dust, noise and daily limited access having to wait an average of 10 minutes every time leaving or coming back to the hotel which was very inconvenient and takes away the charm and at some time is frustrating especially when we had to be at certain place for a tour. Streets are full of pot holes even in street very near the hotel which could have been fixed to make the ride less stressful. For those above reasons unfortunately I don't recommend this hotel in that area.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Badelys

It’s such a magical place. The entire condo is simply beautiful and clean. The architecture is amazing. The tall roof and beautiful windows. I love it and I’ll definitely come back.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Will

Fantastic!

Leisure Partner

10/10

Exceptional

07 Jul 2024

david

We enjoyed the mix of resort feel and nature, loved the beach, pool, the staff and the dining scene!

Leisure Family

10/10

Exceptional

21 Jun 2024

Colleen Biller

Beautiful hotel! Right on the beach. There is lots of construction in the area.

Leisure Partner

10/10

Exceptional

07 May 2024

Lee

A lot of construction going on.

Leisure Partner

10/10

Exceptional

30 Apr 2024

Lori Christine

We loved staying at the hotel. Everything was very convenient and it was an exceptional location in the area.

Leisure Family

10/10

Exceptional

24 Apr 2024

Marina

Great holiday. We just got back two weeks ago.

Leisure Partner

6/10

Pleasant

19 Apr 2024

Simon

We were influenced by convincing marketing and a very misleading article in a certain \"French sounding\" US travel magazine, into believing we were going to be staying at hotel in a quaint small beach town. The problem is that it isn’t a quaint beach town, it’s a planned resort community which pretends to be a town. It's all a big, artificial somewhat soulless place, started in 2006, owned by 1 company, with a few noncompany owned businesses, that work as concessions within what is really a resort.
If you like early 2000's pastiche mediterranean architecture, you will love it. Personally, I think it feels more suited to Southern California outdoor mall architecture, than something that should have been \"plonked\" into a pretty Costa Rican bay. Why did they have to build this here ?

Interestingly, although described as a \"mediterranean\" town, we also were told that it was inspired by Cuban, Colombian, and Moroccan architecture, so it really is a bit of a \"mash-up\".

The Marketing is beautiful, really clever photography that show the resort finished, I just looked at the photos again on the website it gives no clue of the huge next phase of construction which is happening in the hills behind the hotel. Construction seems to go from 6.00am to 8.00pm 6 days a week by the way.

The first thing you see when you drive down the hill entering the resort, past the other hotel, the very attractive (modern ?) Chameleon Hotel is the construction spreading across all the hills to the right

Leisure Partner

10/10

Exceptional

19 Apr 2024

Alex

Perfect for Romantic Getaway

Perfect hotel for couples. Romantic with few big families made it a lovely stay and we'll most likely be staying again. The service and rooftop pool view were the highlights of the trip

Partner

10/10

Exceptional

18 Apr 2024

Harry

Boutique style size and guest services. Staff were knowledgeable and friendly. Twice daily room cleaning. Room amenities and bed were first class.

Leisure Partner

10/10

Exceptional

16 Apr 2024

Carol

Santarena Hotel has a quaint and tranquil mood . The beach is beautiful and there are plenty of restaurants to choose from with different cuisines and vibes. Staff were friendly and helpful.

Leisure

10/10

Exceptional

16 Apr 2024

ELIZABETH

Loved it. Nice place, friendly people and staff.
The resort town is beautiful. Enjoyed our time here

Leisure Family_with_children

10/10

Exceptional

14 Apr 2024

Sean

I felt like I belonged there - like I had been there my whole life. Everything seemed to slow down upon arrival.

The only challenge was with one employee who really did not seem to care about helping us with an issue. He said he was working on it even though it was an easy fix. I waited most of the day and reminded him multiple times. When I asked someone else and it was taken care of in most minutes.

Leisure Partner

10/10

Exceptional

08 Apr 2024

John

The only downside was that there were very few foot washing stations between the beach and the rooms.

Leisure Partner

10/10

Exceptional

06 Apr 2024

Regis

The moment we arrived, the staff was very friendly and professional, from valet to bellman to concierge to reception to barman to servers. Every aspect of our stay was amazing; from dinner at Celeste, very comfortable bedroom and huge clean shower, beautiful ocean views from our large terrace. We would definitely stay here again and recommend this hotel to anyone.
Only comment is that there is currently a lot of construction going on affecting ease of getting around by car, and everything is accessable on foot since the community is only about 4 square blocks.

our large balcony.

Leisure Friends

10/10

Exceptional

31 Mar 2024

Mia

everyone super nice, beautiful hotel, would recommend to families and couples

Leisure Friends

8/10

Excellent

22 Mar 2024

Tracey

The property and service itself is impeccable. No complaints about the cleanliness, the beauty, or the staff. HOWEVER, if travelling with kids, there will be some inconveniences. For example, no umbrellas , shade or chairs by the beach- this was hugely problematic as I travelled alone with my son who wanted to play at the beach every day. With limited shade available, we had to go indoors or to the pool area (which was extremely hot, without a breeze), every day between the peak sunshine hours 11-330/4pm. For this reason alone, we will not return.
In addition, it would have been nice to have a small balcony chair so I could sit on the balcony and have my morning coffee. I wake much earlier than my son, and wanted to have my coffee and read on the balcony while he slept, but ended up standing on the balcony or sitting inside. I wanted to make the most of my outdoor time while I was here, but found myself limited due to these lack of facilities.
The store that rents chairs is extremely expensive for a rental and did not have umbrellas.

The Beach: would have been also helpful to know at check-in that there are huge rocks in one area of the beach. We learned the hard way when we were hit with a huge wave, falling and hurting ourselves on the rocks. The rocks are sharp and hard to see bc the water isn’t clear (it’s clean, but the dark sand makes it hard to see the bottom).
Btw, waves were huge.

Leisure Family_with_children

10/10

Exceptional

21 Mar 2024

Rossana

The property is beautiful, staff are amazing BUT the thermostat in our room was not working. It was 38C outside, our room temp was at 24C.We tried to change it to 21C and the temperature never changed. The front desk told us that the rooms will never be at 21C.OK, but the annoying part is that they had the front desk and lobby at 20C. Only complaint.

Leisure Partner

10/10

Exceptional

19 Mar 2024

Ben

The service was exceptional, world class. I could never remember all of the names, but certainly want to recognize Carla and Arturo, Edgar, Eli, Randall we’re all fantastic. I would highly recommend the Santarena

Leisure

8/10

Excellent

18 Mar 2024

Summur

I wouldn’t rate this property as highly as other reviewers. There’s no effort to have guests entertained or be involved in any activities. The beach area was totally occupied by the locals on the weekend and no lounge beach chairs were provided by hotel so how do you market yourself as beach front property when guests can’t even enjoy the beach under the extreme heat. Most staff didn’t speak English which’s odd since the hotel is in an area heavily visited by tourists. Breakfast was less than average, other restaurants around the property deserve a five star rating for quality and service which was the highlight of our stay. Wouldn’t recommend as an upscale hotel. Our room was barely cleaned. Rooftop pool not cared for properly and not maintained enough as my husband had so many bites from it. We travel quite a bit and this is the first time leaving a review since there were too many complaints. Description of where the hotel is could be more clearer, the trip to get there from airport was bad. No body seems to care to speak English. Also it was definitely a very hot week weather wise.

6/10

Pleasant

15 Mar 2024

Adam

Karla, the concierge was excellent and very helpful. The room was large and beautiful with a very nice bed. However, it was very noisy with children outside, the air conditioner leaked causing the floor to become slippery and dangerous at night walking to the bathroom. Also, the shower was a bit difficult without a hand spray and the beach accommodations were very inefficient managed by a third party. Overall, our visit was very good pleasant and we enjoyed.

10/10

Exceptional

13 Mar 2024

hien

Very good service

Leisure

10/10

Exceptional

10 Mar 2024

Leanne

Our stay at Santarena Las Catalinas was fantastic! The rooftop pool was incredible to watch the sunsets and the beach was very close by to enjoy as well. Lots of restaurants around, but nothing was inexpensive, which is fine / expected when you stay at a place like this!

Leisure Partner

10/10

Exceptional

08 Mar 2024

Abeer

It was a beautiful place to stay and very comfortable

Leisure Friends

10/10

Exceptional

07 Mar 2024

William Jon

This was a wonderful place to spend a week. The Santarena is beautifully situated close to the beautiful beach, but with a leafy shaded area in the back, where we had lovely well-prepared breakfasts and dinners. We liked the small size of the hotel, its tasteful decor and its open feeling. Everyone working there was friendly and the concierges were particularly personable and helpful. The town center, a beautiful upscale condo development, hiking trails and a neighboring deserted beach were all within easy walking distance, as was a unique outdoor gym. We look forward to returning.

Leisure Partner

10/10

Exceptional

01 Mar 2024

Teri

Great service people and a beautiful views!

Leisure Partner

10/10

Exceptional

28 Feb 2024

Janet

Beautiful property right next to the beach and dining options. Food was excelllent at the hotel restaurant so we ate there twice. The only negative comment was that the rooftop pool did not have enough loungers. Unfortunately the Beach Club main pool was under construction while we were there. Hotel staff were very accommodating.

Leisure Partner

8/10

Excellent

27 Feb 2024

Luis

Nice hotel, but very small pool, no chairs available for the beach. The car is parked without shade and it takes a while to get it from the valet parking.

Leisure Family

8/10

Excellent

27 Feb 2024

Truc

The hotel is beautiful and the service was what you'd expect from this higher end type of property. However, with the hotel being on the beach and the rates that they charge per night, I expected that they would provide beach chairs for their customers.

There is a rental business next to the hotel (not associated with the hotel) that charges $85 per person for 4 hours of rental for water sports equipment including beach chairs. This meant that if I only wanted to rent the beach chairs, it would have cost me and husband $170 for two beach chairs for 4 hours!!!!

Leisure Partner

10/10

Exceptional

25 Feb 2024

Christi

Absolutely amazing. Hotel is small, clean and absolutely beautiful!!

Partner

10/10

Exceptional

24 Feb 2024

Michele Lucretia

Everything was amazing! the hotel was as clean and the staff could not have been more helpful and accommodating. I can’t wait to go back!

Leisure Partner

10/10

Exceptional

20 Feb 2024

KAREN

The customer service was superb! Everyone was so friendly and helpful.

Leisure Friends

10/10

Exceptional

20 Feb 2024

Jennifer

The Santarena Hotel is beautiful!! I loved everything about the hotel and the grounds. The staff was very accommodating. The concierge, Arturo was extremely helpful booking our adventures outside Las Catalinas. The hotel restaurant was delicious and the breakfast buffet had plenty to satisfy every taste. I would definitely recommend this hotel if you are looking for a low key, relaxing experience.

Leisure Partner

10/10

Exceptional

19 Feb 2024

mazen

i liked the unique colonial setting/village style of the area by the ocean and the people at the hotel - very helpful and friendly.

Leisure Self

10/10

Exceptional

19 Feb 2024

Duc

A great place to destress & rejuvenate! Beach, mountains, dining options.

Very hot & humid in February. Hiking areas have much less green leaves so there is no shafe.

Leisure Partner

10/10

Exceptional

16 Feb 2024

Matthew

35th anniversary

My wife and I celebrated our 35th wedding anniversary at the hotel and loved our time together. Beautiful hotel and setting.

Partner

10/10

Exceptional

16 Feb 2024

Jenny

I had such an amazing stay at Sanateria Hotel! Clean, comfortable, and friendly. It's right on the beach and offers beautiful views on the roof. I would recommend booking a room with a balcony. The area, Las Cantalinas, lefts a lot to be desired as far as shopping options and restaurant options. The town in itself is just beautiful! I love that walking or biking is a requirement, and I love how eco-friendly the town is. Finally, the people are just beautiful inside and out- both on and off of the hotel. Thank you for hosting me!

Leisure Self