The Palms At Coco Beach

Costa Rica , Pacific North Coast / Guanacaste
COCO, Playas del Coco, next to soccer field
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100 reviews shown

8/10

Excellent

13 Mar 2026

Jessica

The pool and restaurant area are lovely. Padded loungers were really nice. The room we got was very tiny and a little worn (sheets with small tears etc.) but clean. Felt the price was a bit high for the basic accommodation we got but staff were nice and the location is good.

Family_with_children

10/10

Exceptional

12 Mar 2026

Norman

A slight peek at the ocean but the hotel was great

Partner

10/10

Exceptional

11 Mar 2026

Linda

Breakfast was GREAT. Had choices. Internet good
Room was good and cleaned daily with new towels and mop up. Pool great. A little store right in hotel.
Convenient. The staff spoke English as well. I will go back

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Jessica

The property is in a desired location that is close to the beach and the main road with shops and restaurants. Staff are great and breakfast is wonderful! There is parking available and evening events if you choose.

Partner

8/10

Excellent

09 Mar 2026

Hans

The Palms At Coco Beach is a reasonably priced property that offers a number of benefits. Two minute walk to the beach, nice outdoor restaurant and pool area. The staff are friendly, helpful and accommodating. Our room was clean, but basic... more than sufficient for those who are outdoors and on the move all day. Bed was comfortable and clean.

Partner

6/10

Pleasant

08 Mar 2026

Mary

Was a nice place with great location. Friendly checkin. Room extremely small and old. the entertainment downstairs was very loud and not so great talent. It was quieter when they finished and breakfast was good

Family

10/10

Exceptional

07 Mar 2026

William

The view was not great
The pool was also not visible, but it was really very nice.

Partner

8/10

Excellent

28 Feb 2026

Corey

Good staff rooms ok

10/10

Exceptional

27 Feb 2026

Michael

The room was very good and any staff we dealt with were very friendly and helpful. The Hotel was very close walking distance to the beach and a had a lot of options for sightseeing nearby.

Friends

10/10

Exceptional

27 Feb 2026

Sue

Great facility, pool, staff and food. Loved it here. Highly recommend for price point

10/10

Exceptional

20 Feb 2026

Keaston

The room was extremely clean as well as all the public areas of the hotel. The staff was the best part of the trip every single staff member treats you like family from the start. The staff recommendations for outing were all fantastic! I would never stay anywhere else in coco beach!

Partner

4/10

Poor

17 Feb 2026

Jodi

The pool area was pretty, the front desk clerks were helpful, linens were fresh and clean, and the AC worked. There was a sink, microwave, mini fridge, and a few dishes, cups, and silverware, which were much appreciated. But that’s the only positive things I can say about the property. I booked a quad room (4 double beds); there was a front room and a back room with a bathroom. The only windows (only in the front room) opened up to the hallway, so we had to keep the drapes closed or have people walking by look in on us. The back room had no windows which made everything dark and depressing and the overhead lights were cold LEDs which made it feel like a hospital. Many of the few outlets in the room were old and 1/2 broken — anything plugged in kept falling out and the only way to keep a connection was to push a suitcase up against it to keep it plugged in. There was black mold in the grout in the shower, and absolutely no warm water (let alone hot water) even with it turned all the way up. There’s a sign in the bathroom requesting toilet paper not to be flushed (that’s fine; I’m used to those scenarios) but the only garbage can in the toilet room didn’t have a lid; it was just a basket lined with a plastic bag — I’m fine not flushing toilet paper, but I don’t want to look at (or smell) the used toilet paper! Eww! The beds also had no headboards, just a mattress shoved up against the wall, making it feel more like a hostel. At $200+/night it was simply not a good value.

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

arie

We were disappointed with the room. It was \"tired\" looking. The ceiling was wood with some kind of finish on it that was flaking off and falling on our beds. We couldn't adjust the water temperature in the bathroom. Breakfast was good. Staff was good. Location was good.

10/10

Exceptional

16 Feb 2026

Larry

Clean room, nice staff. Room description perfect. Breakfast was lovely each morning.

Leisure Partner

8/10

Excellent

15 Feb 2026

Jose Fabio

The breakfast was good and the pool area was very nice.

Leisure Partner

8/10

Excellent

14 Feb 2026

Christine

The room we had was small, but it was exactly what we needed. Fantastic location. And super clean. We enjoyed hanging out in the restaurant part. There was music and a beautiful pool.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Patti

Loved our stay here .Jlena at the front desk went out of her to make sure we had a comfortable stay and helped us book our excursions .

Leisure Partner

8/10

Excellent

11 Feb 2026

Anna

All of the above!

10/10

Exceptional

11 Feb 2026

john

Excellent choice !!!

10/10

Exceptional

11 Feb 2026

Richard

Balcony with great view, nice breakfast, 2 pool tables, activities most nights in bar but noise stops at 10 PM, very close to beach

10/10

Exceptional

10 Feb 2026

Natalie

Staff were great, rooms clean and breakfast was fantastic!

6/10

Pleasant

07 Feb 2026

Constantin

Small room, advertising was deceiving

4/10

Poor

06 Feb 2026

Ana Paula

The staff was not welcoming and did not try to help with questions we had.

10/10

Exceptional

02 Feb 2026

Jennifer

This was my second stay at The Palms. The cozy hotel offers clean rooms, nightly entertainment and good food. You’re only steps from the beach or the pool. Whatever you decide. The staff is fantastic and welcoming as well. I can’t wait to come back next year! Pura Vida!

Leisure Family

8/10

Excellent

02 Feb 2026

Beth

Beautiful hotel. Nice rooms. Most of the staff was friendly

Leisure Partner

10/10

Exceptional

01 Feb 2026

Robin

Staff were amazing; place was great. Food was wonderful. We had a really small room but it was air conditioned which was much needed. Pool was awesome and only 82 feet from the beach. Hotel had lots of activities too which was cool. Thank you!

Leisure Partner

4/10

Poor

30 Jan 2026

Maxine

The room was not as pictured on the website. It was on the ground floor, next to the staff utility room and restaurant. It was noisy at night and early in the morning. Meanwhile, my fellow travellers who booked and checked in at the same time were given a larger room in the main building. I asked several times for a room change to no avail. On the plus side it was clean, the food was good and the staff polite.

Leisure Friends

8/10

Excellent

30 Jan 2026

Gerard

Clean and comfortable little hotel. Close to the beach and short walk to downtown shops and restaurants. Good breakfast and good WIFI. Pleasant staff. Rooms were a little on the small size, but clean and comfortable.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Pat

Immaculate rooms. The property was clean and a block from the beach. Food was good. Staff was attentive and helpful.. will stay again

Leisure Family

8/10

Excellent

28 Jan 2026

George

The room was clean and tidy, staff were very welcoming and helpful. They had a lot of activities to help the guests enjoy their stay.

Leisure Partner

8/10

Excellent

28 Jan 2026

sandi

Staff pleasant, room clean. Pool was nice. Room 30 noisy with kitchen early morning and dogs/chickens

Leisure Partner

8/10

Excellent

28 Jan 2026

Shelley

the pool area and food was really good!

Leisure Friends

6/10

Pleasant

27 Jan 2026

Michael

Staff was friendly and accommodating
We requested a change in room to the main level and that was arranged. Room was clean but tired looking - some of the bedding was well worn.
Restaurant was very good foodwise but Margherita watery,.

10/10

Exceptional

25 Jan 2026

Allison

Wonderful location, close to everything. Very clean. Front desk staff were friendly and helpful. It was nice having a little store attached to the hotel. The pool was lovely. And we very much enjoyed our morning fruit plate.

Leisure Family

8/10

Excellent

24 Jan 2026

Wendy

Upon check staff really welcoming and room ready! When we open our door to the room we were stunned at the small size of the room. We couldn’t open our two suitcases in the limited space. Note to guests booking. If room size not indicated chances are it’s small. Our room needs TLC. A lot of money we paid for the room so no value at all.

10/10

Exceptional

21 Jan 2026

Patricia

My room was very clean. Staff are very helpful and friendly. They helped to bring my bag up the stairs provided me with room service when needed. I was travelling with my little dog and she was very comfortable. The pool is very nice!

Leisure Pet

4/10

Poor

20 Jan 2026

Cheryl A.

Room needs renovation. Very small. Not much to do there, s little run down. Lack of face towels and lack of communication for excursions

Leisure Friends

8/10

Excellent

19 Jan 2026

Nancy

Our room was tiny- like no dresser and my husband’s side of the bed was against the wall so no night table and he had to climb into the bed. We also had no hot water. However, the place is clean, it’s in a great location, the staff is great, the pool is very nice, it includes an adequate breakfast, and the restaurant has very good food. There is entertainment every night and Saturday morning at the restaurant/bar which could be annoying when you don’t like the style or wanted to go to bed early because we could hear it in our room. We did really enjoy Latin dance lessons on Friday night. The teacher they had was excellent and inclusive of beginners.

Leisure Partner

6/10

Pleasant

17 Jan 2026

ROGER

Staff was nice room was okay but noisy

10/10

Exceptional

11 Jan 2026

Peter Valentine

Clean, relaxing, pleasant staff

Leisure Self

4/10

Poor

09 Jan 2026

Craig

THE smallest room we have ever had in all of our decades of traveling. Uncomfortable bed and no elevator for our 2nd floor room.

Leisure Partner

8/10

Excellent

06 Jan 2026

Keith

Room was very clean .

6/10

Pleasant

05 Jan 2026

Deborah

Courteous staff room was clean very small great location close to beach comfortable bed

10/10

Exceptional

05 Jan 2026

Daniel

Friendly staff, cozy and relaxing stay with the pool and poolside bar.

8/10

Excellent

03 Jan 2026

Susan

The Palms is a lovely hotel with a wonderful location a block from the beach. The staff is very accommodating, but this property may not suit all American tourists. The rooms are very small in general and the hot water doesn’t really work. If your room is on the second floor, you will have to walk up a flight of stairs.

Partner

6/10

Pleasant

03 Jan 2026

Christine

The property was good. They had a mini fridge, stools, and a micrwave in the room - which was convenient. Parking was terrible and I was told to make sure to park under the lights. There is a breezeway hallway that trandmits the noise from the restaurant/pool area that was VERY loud at night when events were taking place there. Made it hard to sleep. It was convenient to the beach and the staff was very nice.

Leisure Family

8/10

Excellent

03 Jan 2026

Benedito

Air conditioning very good, Breakfast good, rooms clean.
The only urgent upgrade required is the hot water. Not a single day there was hot water. Just luke warm. As we discussed the issue with other guests and they too had the same issues.
Staff were excellent both at the restaurant and house keeping.
Check in and reception desk were excellent. Especially Laura.
Overall we had a great stay.

Partner

8/10

Excellent

01 Jan 2026

Tammy

Room was clean and food was fresh.

Partner

8/10

Excellent

31 Dec 2025

Tyler

Great staff, clean rooms, good breakfast!

Leisure Self

2/10

Poor

29 Dec 2025

Jimmie

The room was not very good and it was right next to the bar restaurant noisy

Self

10/10

Exceptional

18 Dec 2025

James

Everything was great

10/10

Exceptional

18 Dec 2025

Devon Andrew Marcus

This was a nice place to stay. The staff were very friendly and helpful.

10/10

Exceptional

15 Dec 2025

Omid

Staff is great, especially Sergio. It was hard to leave the place, would definitely recommend.

8/10

Excellent

14 Dec 2025

sheila

Great location relative to restaurants and the beach but very sketchy neighborhood. Room desperately in need of updating. No hair dryer, broken coffee maker, no coffee provided, only luke warm shower. Noisy due to entertainment in dining room. Staff kind but often inattentive.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Paolo

The staff in general were professional, accommodating, and attentive.

4/10

Poor

08 Dec 2025

Tawnya

Staff were awesome. The hotel lobby and pool area were very nice and looked very clean and in good condition. However we were shocked when we got our room. The rooms had no windows to the outside. It looked like it had been stripped of everything - the kitchen had everything removed (looked like it used to have stove, dishwasher and cupboards) and only had a small fridge and microwave with a few cups and silverware, and two bowls. No plates, knives or any way to wash the dishes. No lamps on the bedside tables. The sheets, towels and pillows were very dingy, thin and yellowed. Electrical switches were hanging out of the wall. And to top it off, we found two cockroaches in the room - one crawling across the bed so we checked out a day early. They also played music very loudly in the restaurant till almost 10:00 so we couldn’t get baby to sleep.

Leisure Family_with_children

8/10

Excellent

08 Dec 2025

Aida

Convenient location close to the beach and restaurants in a safe area. The swimming pool area is nice and clean. They had entertainment at nights (open mic, latin dance class). The room was spacious and clean (some bugs are to be expected). The bedsheets and towels are a bit old. The main problem was the noise from people opening and closing doors, cabinets, walking and talking in the hallway not only by guest but by the hotel staff.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Mauricio

Great location, nice place.

10/10

Exceptional

01 Dec 2025

DMITRIY

Fair price for this stay. Rooms are nothing special but very clean. Very friendly staff! We enjoyed the perfect pool and great food at the restaurant.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Paul

Stayed twice within a month as I get ready to leave usa for pura vida. I have my new home but will still return for the creamed seafood soup!!!!! All staff extremely friendly and helpful

10/10

Exceptional

30 Nov 2025

Michael

Enjoyed our one night stay so much the day we landed that I booked two more nights at the end of our trip. Very convenient to LIR airport if you arrive in the evening and want to drive somewhere close with good roads. Service was great and free breakfast was a nice touch! Best pool tables in town.

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Allen

The resturant and pool were closeby which made it quite nice. Would have liked to hear more spanish music. Overall very good.

Leisure Partner

8/10

Excellent

28 Nov 2025

Catherine

Belles plages à 4km

10/10

Exceptional

17 Nov 2025

Diane L

All spaces, rooms, restaurant, interior, exterior, and grounds extraordinarily clean. Even the chrome condiment containers were wiped clean every use. Without exception friendly helpful staff. Eager to help. Anticipating customer needs. You were missing an opportunity if you don't book your stay at the Palms at La Playa Coco. It also includes cooked fresh free breakfast. On-site restaurant is above average and one of the top choices in town. Beds were comfortable.

Leisure Friends

10/10

Exceptional

17 Nov 2025

Russell

Excellent location near the beach and nearby dining. Super friendly staff. Clean. I loved the pool, the breakfast and the value.

Business Friends

2/10

Poor

15 Nov 2025

maia

Unfortunately, we stayed there on a Thursday night which was open mic night. I wish this had been disclosed in the booking. We were tired from our flight and the music was ridiculously loud. There were about 10 people at the bar and they had the amps maxed. Our room was vibrating until 10 pm. So unpleasant. And the staff did not seem to care or offer any help. The rooms are also very bare bones and dirty. Even the walls were notably dirty. And no hot water in the shower.
An awful start to our trip.
The location is good and breakfast too.

Leisure Family

10/10

Exceptional

13 Nov 2025

Michael

Tiny room that had all that we needed. Excellent location and extremely friendly staff! Pool area was great and the pool tables were a nice touch!

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Ian

Good food, great location and amazingly friendly staff. Greeted by Luis like we were family at this sweet little place at a great value one block from the beach.

Leisure Family

10/10

Exceptional

27 Oct 2025

Jan

We have stayed here before and love the quaintness of the property. It is very close to the beach and walking distance to many places, dining, shopping and adventures.

Leisure Friends

10/10

Exceptional

20 Oct 2025

Charles

Great staff

Leisure Friends

8/10

Excellent

17 Oct 2025

Tina M

Very friendly and accommodating staff. All the food at the restaurant is EXCELLENT!!!! There is a little store right on the premises for all your needs.

Leisure Family

10/10

Exceptional

16 Sep 2025

Brian

Great hotel in coco. The room was clean and well stocked. They have a convenience store in the lobby to buy anything you need. On site is a restaurant and bar. The pool is amazing and clean. You can literally stay at the resort and cover all the bases. Parking is just outside the facility and is free. A short walk (<2 mins) from the hotel you are in the main city for bars and fun, also the beach. The staff here is multilingual and very friendly. I highly recommend staying here. I know I’ll be back

Leisure Family

10/10

Exceptional

15 Sep 2025

Scott

I liked how close it was to the Main Street but still quiet. Also close to the beach.

Leisure Self

10/10

Exceptional

13 Sep 2025

Scott

Staff are great!!! Owners are great! Second time here on this trip. Food, bar, and convenience store next door are all great too. Very convenient location to walk around and easy to book.

Leisure Self

8/10

Excellent

30 Aug 2025

Alla

The location is very good and close to the beach.
The property needs to remodeled, bathroom and sink is very small.

Leisure Partner

8/10

Excellent

30 Aug 2025

Ray

The staff was awesome. Plenty of good around as well as souvenirs. The chicken at the brewery is phenomenal.

10/10

Exceptional

24 Aug 2025

Andrew

Great location !

Leisure Self

10/10

Exceptional

20 Aug 2025

Sachi

Nice stay!

Great location, right by the beach. Friendly staff. The pool was nice to cool off. There is a poolside restaurant (fairly priced and the food except the sushi was good) and they had different activities like bingo, trivia games, open mike and live music in the evenings, which was a nice touch when we got in from our other activities and outings for the day or didn't want to venture out as it was so hot!

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Irvin

Perfect

Leisure Partner

8/10

Excellent

03 Aug 2025

Beatriz

Luis was great so does the rest of the staff. Room was clean . However

10/10

Exceptional

01 Aug 2025

victor

great

Leisure Self

6/10

Pleasant

21 Jul 2025

Gavin

We stayed here for the final night of our trip. It was relatively cheap and because of the price and excellent location, just a minute from the beach, I would recommend this for the budget conscious traveller. It is old and needs a fresh coat of paint in the rooms and some updates to the furniture. The rooms are also tiny. However, there is a pool that we enjoyed cooling off in.

We were the most concerned about bugs getting into our room at this hotel because of the cloths covering the shower and sink drains and the age of the building. However, the room was sparkling clean and we enjoyed sitting on the balcony. We could also hear the music from the bar and people talking in the hall, but everything quieted down around 9pm.

Breakfast is included and there are a handful of options. The gallo Pinto was good, but not the best we had at a hotel during the trip. Even though breakfast doesn't start until 7 am, the staff put out coffee and water for guests at approx 5am. The staff are very friendly and helpful. Our room was even ready two hours before check in, though I don't know if that would be the case during high season.

This hotel benefits from its low price and great location and for those reasons I would recommend it.

Leisure Partner

4/10

Poor

21 Jul 2025

Ronald

Their promotional photo shows a beach scene and adversities “only steps from the beach.” Our room was not on the beach, not steps away. We were about a block from the beach and had to cross a street to get to it. Our room was small, crowded and on a busy, noisy street - only about 4’ from the window to street. The doors to rooms had skull and crossbones carved into them. We checked out after one night (got in too late to look for another room). Found a spacious, clean room for about same price on the beach the next morning - Cafe de Playa. The Palms refused to refund our payment made through Expedia.

Business_and_leisure Family

8/10

Excellent

16 Jul 2025

Duane

Everything was excellent except for the raccoon ruckus’s in the ceiling

10/10

Exceptional

11 Jul 2025

Thalia

Had a nice stay. Thank you!

Friends

2/10

Poor

09 Jul 2025

Laura

Mala experiencia , no se queden aquí

Las camareras me
robaron un vestido y una blusa con valor aproximado de 100 Dlls, el lugar no es enfrente de la playa,
es a media cuadra de la playa.
Los cuartos son pequeños y muy cercanos el uno del otro.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Elizabeth

This is my second time to stay at this hotel. It is a great location. The staff is friendly, the food is good and the swimming pool is amazing.

10/10

Exceptional

01 Jul 2025

Donna

Lots of homeless people in the area wanting to shake you down for food or money

Business_and_leisure Partner

8/10

Excellent

28 Jun 2025

Ye Eun

Estaban construyendo en la propiedad a las 7-8am durante el desayuno, justo a un lado del restaurante.
Excepto por eso, excelente relación precio-calidad.

Leisure Partner

4/10

Poor

22 Jun 2025

Janice

Would never stay here again or recommend to anyone

8/10

Excellent

20 Jun 2025

Ethan

I’ve stayed here twice and both times it was a good experience, the pool and the pool chairs are amazing. Good breakfast too.

10/10

Exceptional

12 Jun 2025

joy

The property is quaint and well kept, centrally located within walking distance to everything….including steps from the beach!
Everything is well maintained and immaculately clean, with consistent WiFi and excellent AC in guest rooms. The pool area is a sublimely relaxing space and the restaurant menu serves something for everyone’s palate.

**BUT** what makes The Palms so genuinely special is its staff. Every staff member is friendly, knowledgeable and goes above and beyond, adding personal touches to the customer service they provide, especially Ileana at reception and Chris in the dining/bar area.
Huge thanks to the entire team for a fantastic stay. PURA VIDA!!

Leisure Self

10/10

Exceptional

18 May 2025

Etana

The property was a great stay. The rooms are a bit narrow, beds all the way to the wall on one side. The menu they offered and the food was absolutely fantastic. We loved our stay here.

The staff was very friendly. But, the cleaning crew start vacuuming so early sometimes as early as 5:00ish in the morning.

Leisure Partner

10/10

Exceptional

11 May 2025

Bryan

I love this hotel. The lady who works the late shift is absolutely amazing. Sorry I forgot your name. I highly recommend this place.

Leisure Friends

10/10

Exceptional

06 May 2025

Suzan

We had the most amazing time at the Palms! The staff were incredibly kind, helpful and friendly. There are so many things to do in the area, and we were given recommendations by the staff for places to visit as well. This was our first visit to the Palms, but certainly not our last!

Leisure Friends

8/10

Excellent

06 May 2025

Shane

Not the best place

This was just an average hotel, nothing special or memorable. The staff was very friendly and helpful, but the hotel its self was in poor condition and lod

Partner

2/10

Poor

01 May 2025

Maria

The staff were polite but that is the only good thing. Room was prison cell like, shower didn't work, lights falling off the walls, bed pushed against the wall as room so small. TV couldn't be seen from bed, windows didn't open, door security bad, loud from within the hotel and the street, would not recommend at all. Drive further out of Coco Beach to get better hotels.

Leisure Family

10/10

Exceptional

29 Apr 2025

Jake

Nice hotel. Had activities every night. Good hot water. About 100 yards to the beach

Leisure Partner

6/10

Pleasant

28 Apr 2025

Arlette

Gives you feel of a country club.