Name: The Palms At Coco Beach
Address: Playas del Coco, next to soccer field, Coco, 5019, CR

6/10

Pleasant

30 Jul 2026

Andrea

Our family laughed about the review we'd leave after checking out. We decided to call it \"no windows, no electricity, no water\"! Perhaps is was the unit we were given for our family of 6 but there was no window to the outside (one faced a dark interior hallway). It felt like a dungeon! We were only staying one night so dealt with it but would not recommend this particular room (#25) to others if daylight is important to you. \"No electricity, no water\" occurred throughout the night - sounds like city's block was having a blackout, and so our unit had no A/C or fans (and no window's to ventilate), and then no water from the taps either throughout the night. Then we heard a generator loudly trying to turn on and then crashing out throughout the night; fans come on, fans go off. Very disrupted sleep. I believe this was the hotel staff working on the problem, which we appreciated. In the morning the staff acknowledged the problems and apologized. I don't believe this was the hotel's fault, but in addition to \"no windows\", we were a bit frustrated.

The staff were all lovely and helpful. The restaurant and pool area were great! We enjoyed playing BINGO out back in the evening. Overall the hotel was clean. Great location near the beach and restaurants. I'd recommend it, provided there's power, water, and you get a room with an outside window!

8/10

Excellent

28 Jul 2026

Elizabeth

Great location and nice pool! The staff is very friendly and helpful. Nice patio restaurant next to the pool.My third time to stay at this property and it’s consistently good and clean.

8/10

Excellent

27 Jul 2026

Margaux

Breakfast was great and staff was very hospitable and kind.

We only stayed one night after arriving in Liberia. Very close to the beach, shops and restaurants.

Room was very large, two separate rooms each with two double/queen beds and a kitchenette, basic but very clean.

Staff would make me return again.

10/10

Exceptional

26 Jul 2026

kostantia d

Excellent

6/10

Pleasant

23 Jul 2026

Marckasline

Staff very

4/10

Poor

15 Jul 2026

Rene Carlo

The staff are wonderful. They are friendly and helpful. They can help with tours and transportation.
The location is great. There's only one building separating it from the beach boardwalk. It's also close to many restaurants and stores on the main street.
The on-site restaurant and bar is excellent, and you get free breakfast.
The hotel is very affordable. Over 7 nights, it was maybe $180 cheaper than the other place I had originally reserved.
The pool is nice.
They have air conditioning. As soon I stepped into the room, the cold air immediately refreshed me.
The shower has hot water. Though you don't need it when it's so hot and humid outside.

Buuuuuut, there are 2 things that make me give this place a lower rating.
1) They lost my swimsuit. I had read other reviews saying they lost things during their stay, and unfortunately it happened to me too. I hung my swimsuit in the shower to dry. I think when they were cleaning the room, they moved my swimsuit and accidentally removed it from the room.
2) There is barely any space at all in the room. I think things like my swimsuit get removed because there's no space to temporarily move items while cleaning. 4 pairs of shoes took up the entrance space, so we can't even open up the door all the way. And there were 2 outlets available to plug things in. I bought a surge protector from a nearby store just so that we could charge more than 2 things at once.

Friendly people, great location and price, tight space and missing items.

Friends

10/10

Exceptional

14 Jul 2026

Charles

Perfect place to stay. Food is great. Pool is perfect for in the afternoons. Wonderful location. The staff was nothing but amazing.

Self

6/10

Pleasant

14 Jul 2026

Kim

The pool and restaurant are amazing but the rooms are very basic. The hotel backs into an alley that does not always feel safe. Very close to the beach and main strip. Breakfast that was included was great!

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Verlin Lopez

Loved staying here! I was traveling alone and it was the perfect location. Staff were very friendly and helpful. Room was clean and amenities were nice. Highly recommend and will definitely be coming back!

Self

6/10

Pleasant

18 Jun 2026

Pamela

The workers were great, friendly and helpful. The room was incredibly small, we had the room with two twin beds. The space between the beds was about a foot. Two people could not stand in that space. Incredibly difficult for two people to maneuver around in.

Family

10/10

Exceptional

13 Jun 2026

Geoff

Staff were very helpful.
The food was above average and the amount of the servings were huge. I got a good rate being off season. Prices were very reasonable. There a mini grocery next door with snacks an liquor.

Family_with_children

10/10

Exceptional

07 Jun 2026

Duan

The room was clean, and the staff were all helpful and friendly. The breakfast was freshly cooked to order, with multiple options available. The hotel is located next to Coco Beach, and there are many sodas and restaurants, stores nearby. Enjoyed my stay there

Family_with_children

10/10

Exceptional

05 Jun 2026

Cheryl

Breakfast is a wonderful treat to such a great property and location superb.

Partner

10/10

Exceptional

03 Jun 2026

Nathalie

Personnel très sympathique et serviable.

Friends

10/10

Exceptional

01 Jun 2026

Kern

Very clean rooms , great staff and helpful staff as well . Very friendly and attentive to everything needed. Overall a great place to stay would definitely stay there again

Business

8/10

Excellent

24 May 2026

Bogdan

The main benefit of this hotel was its location. It's conveniently located only within 30 min drive from the airport, also just in between 2 main attractions - beaches and volcano. Should also mention that complimentary breakfast was spot on, and of course we daily enjoyed the pool. So overall great experience although the hotel is way outdated and needs a lot of renovations.

Family

10/10

Exceptional

21 May 2026

Cheryl J

The staff were wonderful and we really enjoyed the breakfast and pool area.

Partner

10/10

Exceptional

18 May 2026

Evelyn

Very good

Partner

10/10

Exceptional

04 May 2026

MICHAEL

great location, very clean, people extremely nice. I highly recommend.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

STEPHANI

The hotel is in a perfect location. the amenities are great; super clean, and the staff is wonderful.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Wayne Odd

This property is a “Diamond in the rough”. The location is perfect. A half block from the main Beach (the moneys show up around 4-5 pm) and tons of shops, restaurants, bars and all things fun rentals. The staff were superb as was the complimentary breakfast. The rooms are a little dated but very clean. There seems to be something entertaining going on every day or evening in the bar/restaurant area and the pool area was a perfect oasis. We have travel many times to the all inclusive beach vacations and preferred is experience to them all.

Partner

10/10

Exceptional

17 Apr 2026

Crystal

Hospitality was top tier. Iliana, Francine Ingrid,and all the staff was amazing. Food was delicious. Rooms were clean. Atmosphere was amazing

Family

10/10

Exceptional

17 Apr 2026

Gina-Lynn

Very close to the beach and restaurants.

Partner

10/10

Exceptional

16 Apr 2026

Rosalinda

Staff in general were very helpful and friendly- the cleaners, reception and at the restaurant. Shout out to LUIS for a fast and efficient check in- always smiling and welcoming. Breakfast was included in our booking and we were very satisfied with the food and service- enough variety to choose from and coffee was always fresh. We were down at the resto everyday at 7am because my husband was scuba diving in the mornings- servers were there, coffee was ready and waiting time wasn't bad.We chose this hotel for its proximity to the beach/scuba diving operators/shops/restaurants and we were not disappointed.I highly recommend this hotel.

Partner

8/10

Excellent

30 Mar 2026

Susan

Breakfast was good but inconsistent. Staff was friendly and helpful. Location was great. Note that there is no elevator, so luggage must be carried upstairs. Air conditioning was a welcomed bonus.

Friends

8/10

Excellent

27 Mar 2026

THATTENGAT GOPAKUMAR

Property is decently equipped with a resto-bar, pool table, swimming pool. Staff is extremely helpful and quite friendly. Rooms are quite spacious. Property does look a bit old - rooms and washrooms could do with renovation - but they are kept neat and clean.

Family_with_children

8/10

Excellent

20 Mar 2026

Amanda

Not bad. Super small room, but the only time I spent there was sleeping and showering so I didn’t need anything fancy. Staff are absolutely amazing. Two minute walk from the beach which is a plus. Lots of great shops and restaurants within walking distance.

Self

8/10

Excellent

17 Mar 2026

Eric

Pool was nice, very close to the beach, also enjoyed watching youth soccer from our balcony.

Partner

6/10

Pleasant

16 Mar 2026

Benigno

The property hosted Karaoke nights that were loud, making it difficult to relax or fall asleep. There was loud live music during breakfast as well, and housekeeping personnel was shouting and dragging furniture and I couldn't relax. I had one more night left, but I reserved a room at another hotel since the noise became too much. I didn't ask for a refund.

Self

8/10

Excellent

14 Mar 2026

Jessica Joy

The only concern I have about The Palms is the fact that the pool is difficult to get in and out of if you have mobility issues. An extra handrail in the shallow end would make it more helpful for people.

8/10

Excellent

13 Mar 2026

Jessica

The pool and restaurant area are lovely. Padded loungers were really nice. The room we got was very tiny and a little worn (sheets with small tears etc.) but clean. Felt the price was a bit high for the basic accommodation we got but staff were nice and the location is good.

Family_with_children

10/10

Exceptional

12 Mar 2026

Norman

A slight peek at the ocean but the hotel was great

Partner

10/10

Exceptional

11 Mar 2026

Linda

Breakfast was GREAT. Had choices. Internet good
Room was good and cleaned daily with new towels and mop up. Pool great. A little store right in hotel.
Convenient. The staff spoke English as well. I will go back

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Jessica

The property is in a desired location that is close to the beach and the main road with shops and restaurants. Staff are great and breakfast is wonderful! There is parking available and evening events if you choose.

Partner

8/10

Excellent

09 Mar 2026

Hans

The Palms At Coco Beach is a reasonably priced property that offers a number of benefits. Two minute walk to the beach, nice outdoor restaurant and pool area. The staff are friendly, helpful and accommodating. Our room was clean, but basic... more than sufficient for those who are outdoors and on the move all day. Bed was comfortable and clean.

Partner

6/10

Pleasant

08 Mar 2026

Mary

Was a nice place with great location. Friendly checkin. Room extremely small and old. the entertainment downstairs was very loud and not so great talent. It was quieter when they finished and breakfast was good

Family

10/10

Exceptional

07 Mar 2026

William

The view was not great
The pool was also not visible, but it was really very nice.

Partner

8/10

Excellent

28 Feb 2026

Corey

Good staff rooms ok

10/10

Exceptional

27 Feb 2026

Michael

The room was very good and any staff we dealt with were very friendly and helpful. The Hotel was very close walking distance to the beach and a had a lot of options for sightseeing nearby.

Friends

10/10

Exceptional

27 Feb 2026

Sue

Great facility, pool, staff and food. Loved it here. Highly recommend for price point

10/10

Exceptional

20 Feb 2026

Keaston

The room was extremely clean as well as all the public areas of the hotel. The staff was the best part of the trip every single staff member treats you like family from the start. The staff recommendations for outing were all fantastic! I would never stay anywhere else in coco beach!

Partner

4/10

Poor

17 Feb 2026

Jodi

The pool area was pretty, the front desk clerks were helpful, linens were fresh and clean, and the AC worked. There was a sink, microwave, mini fridge, and a few dishes, cups, and silverware, which were much appreciated. But that’s the only positive things I can say about the property. I booked a quad room (4 double beds); there was a front room and a back room with a bathroom. The only windows (only in the front room) opened up to the hallway, so we had to keep the drapes closed or have people walking by look in on us. The back room had no windows which made everything dark and depressing and the overhead lights were cold LEDs which made it feel like a hospital. Many of the few outlets in the room were old and 1/2 broken — anything plugged in kept falling out and the only way to keep a connection was to push a suitcase up against it to keep it plugged in. There was black mold in the grout in the shower, and absolutely no warm water (let alone hot water) even with it turned all the way up. There’s a sign in the bathroom requesting toilet paper not to be flushed (that’s fine; I’m used to those scenarios) but the only garbage can in the toilet room didn’t have a lid; it was just a basket lined with a plastic bag — I’m fine not flushing toilet paper, but I don’t want to look at (or smell) the used toilet paper! Eww! The beds also had no headboards, just a mattress shoved up against the wall, making it feel more like a hostel. At $200+/night it was simply not a good value.

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

arie

We were disappointed with the room. It was \"tired\" looking. The ceiling was wood with some kind of finish on it that was flaking off and falling on our beds. We couldn't adjust the water temperature in the bathroom. Breakfast was good. Staff was good. Location was good.

10/10

Exceptional

16 Feb 2026

Larry

Clean room, nice staff. Room description perfect. Breakfast was lovely each morning.

Leisure Partner

8/10

Excellent

15 Feb 2026

Jose Fabio

The breakfast was good and the pool area was very nice.

Leisure Partner

8/10

Excellent

14 Feb 2026

Christine

The room we had was small, but it was exactly what we needed. Fantastic location. And super clean. We enjoyed hanging out in the restaurant part. There was music and a beautiful pool.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Patti

Loved our stay here .Jlena at the front desk went out of her to make sure we had a comfortable stay and helped us book our excursions .

Leisure Partner

8/10

Excellent

11 Feb 2026

Anna

All of the above!

10/10

Exceptional

11 Feb 2026

john

Excellent choice !!!

10/10

Exceptional

11 Feb 2026

Richard

Balcony with great view, nice breakfast, 2 pool tables, activities most nights in bar but noise stops at 10 PM, very close to beach

10/10

Exceptional

10 Feb 2026

Natalie

Staff were great, rooms clean and breakfast was fantastic!

6/10

Pleasant

07 Feb 2026

Constantin

Small room, advertising was deceiving

4/10

Poor

06 Feb 2026

Ana Paula

The staff was not welcoming and did not try to help with questions we had.

10/10

Exceptional

02 Feb 2026

Jennifer

This was my second stay at The Palms. The cozy hotel offers clean rooms, nightly entertainment and good food. You’re only steps from the beach or the pool. Whatever you decide. The staff is fantastic and welcoming as well. I can’t wait to come back next year! Pura Vida!

Leisure Family

8/10

Excellent

02 Feb 2026

Beth

Beautiful hotel. Nice rooms. Most of the staff was friendly

Leisure Partner

10/10

Exceptional

01 Feb 2026

Robin

Staff were amazing; place was great. Food was wonderful. We had a really small room but it was air conditioned which was much needed. Pool was awesome and only 82 feet from the beach. Hotel had lots of activities too which was cool. Thank you!

Leisure Partner

4/10

Poor

30 Jan 2026

Maxine

The room was not as pictured on the website. It was on the ground floor, next to the staff utility room and restaurant. It was noisy at night and early in the morning. Meanwhile, my fellow travellers who booked and checked in at the same time were given a larger room in the main building. I asked several times for a room change to no avail. On the plus side it was clean, the food was good and the staff polite.

Leisure Friends

8/10

Excellent

30 Jan 2026

Gerard

Clean and comfortable little hotel. Close to the beach and short walk to downtown shops and restaurants. Good breakfast and good WIFI. Pleasant staff. Rooms were a little on the small size, but clean and comfortable.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2026

Pat

Immaculate rooms. The property was clean and a block from the beach. Food was good. Staff was attentive and helpful.. will stay again

Leisure Family

8/10

Excellent

28 Jan 2026

George

The room was clean and tidy, staff were very welcoming and helpful. They had a lot of activities to help the guests enjoy their stay.

Leisure Partner

8/10

Excellent

28 Jan 2026

sandi

Staff pleasant, room clean. Pool was nice. Room 30 noisy with kitchen early morning and dogs/chickens

Leisure Partner

8/10

Excellent

28 Jan 2026

Shelley

the pool area and food was really good!

Leisure Friends

6/10

Pleasant

27 Jan 2026

Michael

Staff was friendly and accommodating
We requested a change in room to the main level and that was arranged. Room was clean but tired looking - some of the bedding was well worn.
Restaurant was very good foodwise but Margherita watery,.

10/10

Exceptional

25 Jan 2026

Allison

Wonderful location, close to everything. Very clean. Front desk staff were friendly and helpful. It was nice having a little store attached to the hotel. The pool was lovely. And we very much enjoyed our morning fruit plate.

Leisure Family

8/10

Excellent

24 Jan 2026

Wendy

Upon check staff really welcoming and room ready! When we open our door to the room we were stunned at the small size of the room. We couldn’t open our two suitcases in the limited space. Note to guests booking. If room size not indicated chances are it’s small. Our room needs TLC. A lot of money we paid for the room so no value at all.

10/10

Exceptional

21 Jan 2026

Patricia

My room was very clean. Staff are very helpful and friendly. They helped to bring my bag up the stairs provided me with room service when needed. I was travelling with my little dog and she was very comfortable. The pool is very nice!

Leisure Pet

4/10

Poor

20 Jan 2026

Cheryl A.

Room needs renovation. Very small. Not much to do there, s little run down. Lack of face towels and lack of communication for excursions

Leisure Friends

8/10

Excellent

19 Jan 2026

Nancy

Our room was tiny- like no dresser and my husband’s side of the bed was against the wall so no night table and he had to climb into the bed. We also had no hot water. However, the place is clean, it’s in a great location, the staff is great, the pool is very nice, it includes an adequate breakfast, and the restaurant has very good food. There is entertainment every night and Saturday morning at the restaurant/bar which could be annoying when you don’t like the style or wanted to go to bed early because we could hear it in our room. We did really enjoy Latin dance lessons on Friday night. The teacher they had was excellent and inclusive of beginners.

Leisure Partner

6/10

Pleasant

17 Jan 2026

ROGER

Staff was nice room was okay but noisy

10/10

Exceptional

11 Jan 2026

Peter Valentine

Clean, relaxing, pleasant staff

Leisure Self

4/10

Poor

09 Jan 2026

Craig

THE smallest room we have ever had in all of our decades of traveling. Uncomfortable bed and no elevator for our 2nd floor room.

Leisure Partner

8/10

Excellent

06 Jan 2026

Keith

Room was very clean .

6/10

Pleasant

05 Jan 2026

Deborah

Courteous staff room was clean very small great location close to beach comfortable bed

10/10

Exceptional

05 Jan 2026

Daniel

Friendly staff, cozy and relaxing stay with the pool and poolside bar.

8/10

Excellent

03 Jan 2026

Susan

The Palms is a lovely hotel with a wonderful location a block from the beach. The staff is very accommodating, but this property may not suit all American tourists. The rooms are very small in general and the hot water doesn’t really work. If your room is on the second floor, you will have to walk up a flight of stairs.

Partner

6/10

Pleasant

03 Jan 2026

Christine

The property was good. They had a mini fridge, stools, and a micrwave in the room - which was convenient. Parking was terrible and I was told to make sure to park under the lights. There is a breezeway hallway that trandmits the noise from the restaurant/pool area that was VERY loud at night when events were taking place there. Made it hard to sleep. It was convenient to the beach and the staff was very nice.

Leisure Family

8/10

Excellent

03 Jan 2026

Benedito

Air conditioning very good, Breakfast good, rooms clean.
The only urgent upgrade required is the hot water. Not a single day there was hot water. Just luke warm. As we discussed the issue with other guests and they too had the same issues.
Staff were excellent both at the restaurant and house keeping.
Check in and reception desk were excellent. Especially Laura.
Overall we had a great stay.

Partner

8/10

Excellent

01 Jan 2026

Tammy

Room was clean and food was fresh.

Partner

8/10

Excellent

31 Dec 2025

Tyler

Great staff, clean rooms, good breakfast!

Leisure Self

2/10

Poor

29 Dec 2025

Jimmie

The room was not very good and it was right next to the bar restaurant noisy

Self

10/10

Exceptional

18 Dec 2025

James

Everything was great

10/10

Exceptional

18 Dec 2025

Devon Andrew Marcus

This was a nice place to stay. The staff were very friendly and helpful.

10/10

Exceptional

15 Dec 2025

Omid

Staff is great, especially Sergio. It was hard to leave the place, would definitely recommend.

8/10

Excellent

14 Dec 2025

sheila

Great location relative to restaurants and the beach but very sketchy neighborhood. Room desperately in need of updating. No hair dryer, broken coffee maker, no coffee provided, only luke warm shower. Noisy due to entertainment in dining room. Staff kind but often inattentive.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Paolo

The staff in general were professional, accommodating, and attentive.

4/10

Poor

08 Dec 2025

Tawnya

Staff were awesome. The hotel lobby and pool area were very nice and looked very clean and in good condition. However we were shocked when we got our room. The rooms had no windows to the outside. It looked like it had been stripped of everything - the kitchen had everything removed (looked like it used to have stove, dishwasher and cupboards) and only had a small fridge and microwave with a few cups and silverware, and two bowls. No plates, knives or any way to wash the dishes. No lamps on the bedside tables. The sheets, towels and pillows were very dingy, thin and yellowed. Electrical switches were hanging out of the wall. And to top it off, we found two cockroaches in the room - one crawling across the bed so we checked out a day early. They also played music very loudly in the restaurant till almost 10:00 so we couldn’t get baby to sleep.

Leisure Family_with_children

8/10

Excellent

08 Dec 2025

Aida

Convenient location close to the beach and restaurants in a safe area. The swimming pool area is nice and clean. They had entertainment at nights (open mic, latin dance class). The room was spacious and clean (some bugs are to be expected). The bedsheets and towels are a bit old. The main problem was the noise from people opening and closing doors, cabinets, walking and talking in the hallway not only by guest but by the hotel staff.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Mauricio

Great location, nice place.

10/10

Exceptional

01 Dec 2025

DMITRIY

Fair price for this stay. Rooms are nothing special but very clean. Very friendly staff! We enjoyed the perfect pool and great food at the restaurant.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Paul

Stayed twice within a month as I get ready to leave usa for pura vida. I have my new home but will still return for the creamed seafood soup!!!!! All staff extremely friendly and helpful

10/10

Exceptional

30 Nov 2025

Michael

Enjoyed our one night stay so much the day we landed that I booked two more nights at the end of our trip. Very convenient to LIR airport if you arrive in the evening and want to drive somewhere close with good roads. Service was great and free breakfast was a nice touch! Best pool tables in town.

Friends_and_family Family

8/10

Excellent

28 Nov 2025

Allen

The resturant and pool were closeby which made it quite nice. Would have liked to hear more spanish music. Overall very good.

Leisure Partner

8/10

Excellent

28 Nov 2025

Catherine

Belles plages à 4km

10/10

Exceptional

17 Nov 2025

Diane L

All spaces, rooms, restaurant, interior, exterior, and grounds extraordinarily clean. Even the chrome condiment containers were wiped clean every use. Without exception friendly helpful staff. Eager to help. Anticipating customer needs. You were missing an opportunity if you don't book your stay at the Palms at La Playa Coco. It also includes cooked fresh free breakfast. On-site restaurant is above average and one of the top choices in town. Beds were comfortable.

Leisure Friends

10/10

Exceptional

17 Nov 2025

Russell

Excellent location near the beach and nearby dining. Super friendly staff. Clean. I loved the pool, the breakfast and the value.

Business Friends

2/10

Poor

15 Nov 2025

maia

Unfortunately, we stayed there on a Thursday night which was open mic night. I wish this had been disclosed in the booking. We were tired from our flight and the music was ridiculously loud. There were about 10 people at the bar and they had the amps maxed. Our room was vibrating until 10 pm. So unpleasant. And the staff did not seem to care or offer any help. The rooms are also very bare bones and dirty. Even the walls were notably dirty. And no hot water in the shower.
An awful start to our trip.
The location is good and breakfast too.

Leisure Family

10/10

Exceptional

13 Nov 2025

Michael

Tiny room that had all that we needed. Excellent location and extremely friendly staff! Pool area was great and the pool tables were a nice touch!

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Ian

Good food, great location and amazingly friendly staff. Greeted by Luis like we were family at this sweet little place at a great value one block from the beach.

Leisure Family

10/10

Exceptional

27 Oct 2025

Jan

We have stayed here before and love the quaintness of the property. It is very close to the beach and walking distance to many places, dining, shopping and adventures.

Leisure Friends

10/10

Exceptional

20 Oct 2025

Charles

Great staff

Leisure Friends