Name: Dunama Ocean View Hotel
Address: Road Flamingo Del Super Masai 200 Norte, Flamingo, 50304, CR

6/10

Pleasant

23 Jul 2026

Amy L.

This property is stunning and built into a hillside with sweeping views of the ocean. When you arrive, you check in on the 5th floor, there is no elevator. They were not fully booked, but we were given a 2nd floor room. I will say it was way quieter down there, but it felt like going down into a dungeon to get to our room and no other guests were on our floor. Just ask for a 4th floor room if you don’t want to do a Stairmaster with all your luggage. No fans in the room, A/C wasn’t adequate, and it was hot in our room all night.
Staff was helpful and friendly, the breakfast was typical Costa Rican fare.
The location was beautiful and room was dated but ok, just think an elevator and some additional cooling in the room would be helpful.

10/10

Exceptional

15 Jul 2026

Thomas

We had an excellent five nights and we’re very happy with the hotel and it’s offeringS

Family_with_children

2/10

Poor

10 Jul 2026

Jose

1. El AC de la habitación estaba totalmente oxidado, hasta daba temor de enfermarse.
2. La piscina estaba sucia, las superficies estaban con hongos y cangrejos muertos
3. Una habitación con 3 personas pero solo con 2 toallas y no habían más.
4. El desayuno sin posibilidad de refill de bebida
5. Las camas flojas y la ropa de cama estaba muy usada.
6. La música en el bar siempre era la misma. La canción de “la hora dorada” sonaba como si no tuviera fin.
7. Los acabados en el baño estaban sucios, rotos y con hongos
8. El TV solo se veía la mitad de la pantalla, pésima definición de la imagen.
9. Tiene buen potencial, buena vista, ubicación pero debe mejorarse.
10. Como solo tenía opción de pagar sin reembolso no pude tomar otra decisión; pero sino me hubiera ido desde la primera noche.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Annette

Se paga por la vista que es hermosa. El hotel tiene áreas hermosas.
Un gusto costoso dado que el hotel no ofrece nada más.
Habitaciones muy básicas sin teléfono, ni plancha, ni coffe maker, ni shampoo, TV Obsoleto, olor a pintura, aire no enfriaba suficiente.
Mala comunicación. Falta de indicaciones, recomendaciones, advertencia, otros.
No preguntaron cómo estuvo la estadía, no preguntaron nada.
Personal distraído.
Desayuno precario.
Café de mala calidad.
Instalaciones con poco mantenimiento, podrían haber tablas en mal estado en zonas peligrosas, pasillos hacia la playa descuidados, con basura.
Hay una playa hermosa prácticamente privada, pero el camino que hizo el hotel está muy descuidado.

2/10

Poor

23 Jun 2026

vanessa

I would give this hotel 0 stars if I could.
My family and I booked a 4-night stay and it turned into one of the worst hotel experiences I’ve ever had. From the moment we checked into the room, there were serious cleanliness and health concerns. There was visible mold on the pillows and throughout the room, the sheets appeared dirty and stained, and the bathroom was filthy and clearly had not been properly cleaned before our arrival.
The conditions were so unacceptable that we could not remain for our entire stay. We checked out early because we were concerned about our health and safety. To make matters worse, the food was terrible and did not meet even basic expectations.
The most frustrating part was trying to obtain a refund. Despite leaving early due to the condition of the room, I was only refunded for 2 of the 4 nights I originally reserved. Getting any response from management was extremely difficult. Expedia repeatedly attempted to contact the hotel on my behalf through emails and phone calls, and I personally made multiple calls and even visited the property in person. Weeks of delays, lack of communication, and constant fighting just to receive a partial refund added unnecessary stress to an already terrible experience.Customer service was disappointing, accountability was nonexistent, and the overall condition of the property was unacceptable. I would strongly caution anyone considering staying here. There are far better options available.

Family_with_children

10/10

Exceptional

20 Jun 2026

Judith

The staff was amazing friendly, helpful, and always willing to assist with anything we needed. The beach was very clean and well maintained, making it the perfect place to relax and enjoy the beautiful surroundings.

The service was outstanding throughout our stay, and everyone made us feel welcome and comfortable. I would definitely recommend this hotel to anyone looking for a great beach vacation and excellent customer service.

Friends

10/10

Exceptional

25 May 2026

Dennis

Clean, helpful personal all good

2/10

Poor

17 May 2026

Shunika

We did not have a good experience during our stay. When we first arrived, there was no welcome experience or refreshments offered, which made the check-in feel uninviting.
In our room, basic amenities such as towels, soap, shampoo, and conditioner were missing. The toilet was also not properly cleaned when we arrived, and it remained in poor condition throughout our 5-day stay.
Housekeeping was inconsistent, and our room was sometimes skipped until we contacted the front desk to request cleaning. There was also no phone in the room to contact staff directly.
Unfortunately, some of the front desk staff came across as rude, which made the atmosphere feel uncomfortable at times. It also appeared that management would occasionally ask staff to change music or shows in shared areas to cater to certain groups, which affected the overall environment.
On a positive note, the bartenders were very kind and helpful throughout our stay.

Partner

10/10

Exceptional

14 May 2026

Ana

Everything was lovely specially the amazing black beach recommend going there

6/10

Pleasant

10 May 2026

Kevin

Breakfast selection not good. Receptionist rude asf and tried to stick us in wrong room. Our last night there a dog got eaten by a wild animal and its screams echoed so loudly it was disturbing. It wasnt hotel fault but it was so scary and sad i couldn't go back to bed. The views are amazing, the private beach is best ever, food is good. Mixed bag staying here. If you come for the views and privacy this is your place. Hiwever if you want good service and positive vibes this isnt your place.

Partner

2/10

Poor

05 May 2026

Jennifer

Very poor...

10/10

Exceptional

22 Apr 2026

Seth

Very quiet. It was as if we had the whole hotel to ourselves. No road noise as it is up in top of a mountain! Private Beach

Partner

10/10

Exceptional

19 Apr 2026

Mitzie

Wonderful staff! Excellent place to stay!! So close to everything

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Adam

Beautiful hotel with amazing views. Staff was amazing!

Self

8/10

Excellent

16 Apr 2026

Mbayo T

quiet location with areas to rest and relax by pool

Self

2/10

Poor

10 Apr 2026

Melissa

Unfortunately the worst experience I have ever had. Don’t get fooled by the pictures they have online. It is nothing close to the description. They price was very high for the service and quality of the hotel. It was dirty and the food was poor. The price for this hotel per night should be $50 and not $285. I got scammed and it was a ripoff. Be carefully friends.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Amy

Great staff! We loved the bartender Dillon:) The property could be a little cleaner and the rooms are a little basic. We loved the view and the hotel was nice overall!

Family_with_children

6/10

Pleasant

31 Mar 2026

Nav

The restaurant and pool area was nice. The rooms are very basic. The staff were very friendly and very helpful!
Has a little private beach which was nice.

Family_with_children

8/10

Excellent

29 Mar 2026

joseph

The breakfast menus consisted of two choices. Both were fine for breakfast that was included. The property needs quite a bit of upkeep. The staff were very friendly. They close the gate around 4-5 pm and a security guard needs to open it for you, not a big inconvenience but just something to keep in mind. The hotel shuts down at 9 pm.

Friends

8/10

Excellent

22 Mar 2026

Maricelle

The view of the beaches ⛱️ 😍 is awesome! Staff was friendly and accommodating 💯

Family

8/10

Excellent

20 Mar 2026

AMANDA

The facilities need attention, also there are no elevators it was very difficult to go to our room carrying our suitcases.

Partner

10/10

Exceptional

13 Mar 2026

Jose

Ocean View from my balcony. 5 minute walk downstairs to the beach area. Pool is good. Breakfast is basic but delicious. Room is super spacious as well as restroom. AC is excellent.

Friends

8/10

Excellent

12 Mar 2026

Brandy

Beautiful hill. Would have liked some more breakfast options. Everybody was very friendly

Partner

10/10

Exceptional

10 Mar 2026

Robert

The view of the ocean was extraordinary, from the room and from all areas of this property.

Partner

10/10

Exceptional

09 Mar 2026

Tracy

The ocean view of the place is amazing. I will definitely go back there for the view and also the private beach. The staff was awesome as well 😊👍

2/10

Poor

01 Mar 2026

marina

Fed rice and beans for breakfast. Was charged for requesting toast. Did not have a choice of how I want my eggs. It was an inconvenience to ask for anything different for breakfasr. Room did not have shampoo. I went to the market to buy shampoo. The pool was filthy. Don't pay extra for the swim out because you won't be able to use the filty, mosquito infested pool most of the time. They have daily passes for locals who are loud, inconsiderate and take over the pool with many screaming children with water pistols. Secure parking is limited and previous reviews complained that their rental car got scratched. Walk down to beach has 100+ steps and is unsafe.

Self

4/10

Poor

28 Feb 2026

Jamie

The room was unkept and bathe were dirty

Friends_and_family Family

4/10

Poor

28 Feb 2026

Farid

I got a room with a nice view. That was about it. The soap dispensers were empty, the room smelled of I don't know what. There was no hair dryer, i asked for one and they said no. The pool water seems quite dirty. When i came back to my room, on the first night my lock broke so i had yo wait 45 mins for someone to break it. Finally moved to a better room with still no hair dryer. The hotel is in a good spot with a nice view. But it is rundown and needs a lot of work. The staff doesn't seem to care or is not overly helpful. Very bad experience thank God i was only there 1 night

Self

6/10

Pleasant

25 Feb 2026

Christine

Staff was nice. Rooms are clean but sparse. Only beds, closet, and counters/ desk. No chairs. There is also NO Elevator and no staff offered to help with bags, so beware that you may be carrying your bags up and down several stairs. The hotel is a short walk to the marina and Playa Flamingo, but note this includes going up and down a very steep hill.

Self

10/10

Exceptional

18 Feb 2026

Anya

The hotel is in such a beautiful location, the staff at the restaurant and bar were absolutely wonderful, aswell as the front desk staff.

Only thing I would point out is to make sure you bring your own water as there wasn’t water bottles or etc.

Poolside bar is wonderful too!

Partner

10/10

Exceptional

17 Feb 2026

Yana

It’s a great place to relax

Partner

4/10

Poor

15 Feb 2026

Randall

El hotel le falta mucho mantenimiento. Tiene potencial y deberían explotarlo.

Leisure Family

6/10

Pleasant

03 Feb 2026

Dulcimar

The view is amazing, but the property needs improvements. The Argentino boy was above and beyond to make we feel receptive.

6/10

Pleasant

28 Jan 2026

Carolyn Gail

The staff were good/friendly.The one bar/resturant staff, Dylan was exceptional and the one Security Guard was very friendly and helpful.
You can see that this hotel was lovely in it's day but it is looking tired now. The pool needs attention and the room bathrooms need a good scrubbing, and the ceiling fans need to be cleaned. The patio furniture needs to be restained. However, the resturant food was very good.

Leisure Family

8/10

Excellent

25 Jan 2026

Nain

The view and closeness to the beach

Friends_and_family Family

6/10

Pleasant

20 Jan 2026

brad

the room and the hotel were nice enough. the best thing about the place is that it has a great beach with nice snorkeling, just right there. we stayed there for 6 nights and they would not clean the room while we stayed. the place is also in need of some serious maintenance.

we also had a minor theft (cash and a credit card), that we are pretty certain happened from our room and the mgmt was not very interested or helpful.

Leisure Family

6/10

Pleasant

20 Jan 2026

Emile

The ocean view is the best part of the hotel , pool condition is poor crumbling edge breakfast was good when it was to order , buffet rice with beans was cold and dry, eggs were cooked but wet, bread could not get toasted when asked , room did not made up daily , fridge kept freezing everything even after turning it down. Cushions on all chairs very stained and some missing. Only 1 blow dryer for the whole hotel. Would not recommend this hotel.

Partner

10/10

Exceptional

19 Jan 2026

Josue

Great experience, good staff and good food!

Leisure Partner

10/10

Exceptional

17 Jan 2026

Mary M

Excellent stay at the Dunama Hotel in Playa Flamingo. Rooms cleaned daily, comfortable beds, sliding glass doors to ocean view decks, tasty meals, stairs to black sand beach for swimming and snorkeling. Nice pool and swim up bar, fun lobby with early evening music. Lobby managers can help with arranging offsite sailing, etc.

Leisure Family

10/10

Exceptional

17 Jan 2026

Keyla

Staff is very kind and helpful, my room was clean and would always come back to my hotel room to a made bed and restocked towels. The food and view is amazing !

6/10

Pleasant

17 Jan 2026

Michelle

Room was older but clean. The swim up room was a let down and the pool was cold water but otherwise a good hotel.

Leisure Friends

10/10

Exceptional

16 Jan 2026

ana

The room was clean, the staff were very nice and the location is amazing, nice view looking over the Bay,

Leisure Partner

10/10

Exceptional

13 Jan 2026

Paula

Staff, good food, the view !
Drinking Glasses in the room would be better.

Family

10/10

Exceptional

10 Jan 2026

Andres

Beautiful hotel

2/10

Poor

05 Jan 2026

Tejal

There was scorpion in our room!

Leisure Family

10/10

Exceptional

03 Jan 2026

Chase

Staff was absolutely great. Had a poolside room and an absolute blast celebrating New Year’s Eve. We hiked down the private beach several times. It’s beautiful and quiet. Playa Flamingo is only a 10 min walk as well. It’s a popular spot worth checking out. Definitely need to eat at Coco Loco.

Leisure Partner

6/10

Pleasant

18 Dec 2025

Catalin

I would give more stars but something you need to know:
- The personals are very kind and the location it’s perfect with easy access to the beach
- but the resort seems old and looks like doesn’t have enough budget to be maintained to the original looks
- the amenities and rooms supplies should be upgraded/replaced

Leisure Family

6/10

Pleasant

24 Nov 2025

Maurice

Rooms smelled like damp

Leisure

8/10

Excellent

18 Nov 2025

Bethany

Yes

Leisure Family

2/10

Poor

09 Oct 2025

CATALINA

What other reviews said is true. Pool has mold all over wall and corners. The hot tub is even worst. Room towels stained, spring box of the bed with blood stain. Shower did not work 3 drops of water, . It is true. Wifi work well for me during my stay.

Business_and_leisure Self

10/10

Exceptional

04 Oct 2025

Steve

Rooms were great. Beautiful resort, great staff

10/10

Exceptional

01 Oct 2025

Bryan

We arrived at night and it was a little confusing to find the hotel. There are no signs pointing to the hotel and it’s hidden from the road.
I love that security was always at the gate and was very vigilant. We went late September and it was nice having most of the hotel to ourselves.
Service was great!! The wait staff was too notch. Very accommodating and attentive. They were a good time.
The pool was nice. Lounge chairs and full service. The swim up bar could use some TLC but still got the job done.
There is an amazing gazebo over look the ocean and beaches. Breath taking views from the restaurant, balcony, and pool.
The food was delicious. Cooked to order breakfast. I also had a shrimp cocktail that was to die for. Drinks were amazing as well. Fresh frozen fruit was used in my pina colodas and strawberry daiquiris. Yuuummm.
My husband and I got a couples massage and loved it. The tables were close to the ocean so the waves crashing added a nice touch.
Very clean. The mopped our room everyday and it always smelled and looked great after room service.

My only negative comments would be the bed was very stiff and the shower wasn’t great.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Stephanie

We only stayed one night at the Dunama, but would definitely return. The setting is absolutely breathtaking!! The staff was amazing, specially the bartender Dillon. Only complaint is the cleanliness. Certain areas need a good deep clean and new linens/towels.

Leisure Partner

6/10

Pleasant

08 Sep 2025

Karolayn

The room smelled a little damp.
The bathroom was slimy.
The pool was moldy.
The breakfast was a very small portion, but it tasted good. My family and I were informed by the staff that it was only one drink per person and no refill…
My room didn't have a hairdryer.
The facilities were very nice with mageatic view.
The hotel very well located, and had a very nice and private beach access. The grass could have been better maintained.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Kathy

The service at Dunama hotel was spectacular the view is breath taking and the private beach is absolutely gorgeous.

8/10

Excellent

15 Aug 2025

Yassine

Good service

10/10

Exceptional

13 Aug 2025

Dinora

Clean, Excellent staff, customer service.
Only downsize was the property need be updated.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Maxfield

Hotel staff were friendly and helpful. Roads nearby were very usable even though it was the wet season. There is a very nice black sand beach a short walk from the hotel (though the stairs a bit treacherous).

Leisure Family

2/10

Poor

13 Jul 2025

Yorvieth

Please do NOT stay at this place, does not look like the photos at all.
Pillows were yellow, the first room was so dirty, they moved us to a different one that smelled like bleach but was in terrible conditions as well.
🚩 signs all over the property “no refunds”
Also Expedia was not helpful at all.

Leisure Family_with_children

8/10

Excellent

10 Jun 2025

Brenda

I thought the people were absoluetley amazing. They could use to get new linens they had seen better days. The food was wonderful. All in all we are all glad we stayed there.

Leisure Family

10/10

Exceptional

31 May 2025

Pedro

Todo muy lindo excelente 👌

Leisure Partner

8/10

Excellent

01 Apr 2025

jamie

The view is beautiful nice and quiet hotel with action around. Staff is great also

8/10

Excellent

27 Mar 2025

Kevin

All of the staff were very friendly!

Partner

4/10

Poor

25 Mar 2025

martha

The hotel needs cleaning. The pool needs deep cleaning, there is green algae in the pool. The garden room’s view it is the view of dry grass and dirt. The garden view rooms are four floors down and there is not elevator. There were dry leaves on the stairs and hallways. The beach is far from the hotel. There are many steps to climb.

Leisure Family

6/10

Pleasant

15 Mar 2025

Carlos

Hotel is OK. Pool was a little dirty. Breakfast is small but tasty.

10/10

Exceptional

02 Mar 2025

Natalie

Great staff and great location

Business

2/10

Poor

02 Mar 2025

Verified traveler

Allergic to this dirty room

The room is so humid ans dusty, got rinitis after 20 minutes in the room

Partner

6/10

Pleasant

27 Feb 2025

Leanna

You know when you meet someone online and their pictures are old or heavily filtered… similar to this hotel. The property is beautiful but definitely taken years ago. Could use some new paint and a deep cleaning in the room.
Pros - beautiful location, incredible views, lobby, pools and the private beach is a black sand beach. Beds are very comfortable (but firm, if you don’t like firm you will not be happy) Easily walkable to town as long as you realize you are booking a place at the top of a hill. Very safe location and town in general.
Cons - this is the only place in Costs Rica we went to that didn’t have good service. Everyone we encountered seemed annoyed. Also the only place we had some language issues. In CR you can usually get by with English but most employees only spoke Spanish AND pretended they didn’t know what you said if you didn’t speak Spanish fluently. Free breakfast was good but you can only have ONE cup of coffee OR juice. Very odd. The casino is no longer open. Tons of jelly fish on the private beach but not the main beach

Leisure Partner

2/10

Poor

20 Feb 2025

Mostafa

This is the most terrible hotel I’ve been in my life

10/10

Exceptional

19 Feb 2025

Taylor

Beautiful property! Stunning views, very nice people and workers. Quiet place to relax which is exactly what I was looking for. I did notice that it could have been more clean… pool, terrace, fabric pool chairs. Other than that, not complaints!

Leisure Self

6/10

Pleasant

18 Feb 2025

Patricia

Wasn’t very clean and no elevator

Leisure Family

6/10

Pleasant

15 Feb 2025

Eileen

This proper could be a diamond in the ruff, beside being up the hill. Beach is a long walk up and down the hill, but nice and private. Pool is nice but needs some attention. Pool area was never cleaned up, shouldn’t be too hard to sweep off daily or at least every other day. If you get food out there no one comes to take condiments and dishes out of the sun, for hours.The grounds need a good clean up or maybe they’re blind to the old leafs etc just lying around. Lobby and bar and restaurant nice and clean. Maids could do a little better at fine detail cleaning but over all rooms were good. They need some new towels and bedding , very old and didn’t look very clean. It’s a shame they don’t put some effort into cleaning it up. This property really lacks maintenance and maybe a proper management. Other wise was a good stay it just a shame. Had the Land and Sea dinner last night was very good. I probably wouldn’t stay here again.

Leisure Friends

2/10

Poor

15 Feb 2025

Vincent

Room was dirty, musty, smelled like mold, old towel from last occupant left, room was full of mosquitos and lots were already killed and left stuck to the walls, floors were sandy and hasn’t been cleaned. No patio furniture. Drain in shower was disgusting. Bathroom smelled like raw sewer gas.

Leisure Family

8/10

Excellent

14 Feb 2025

Mark

Overall, the stay was great. The property is a bit dated but the open air reception area, bar and dining area with view of the bay is magnificent. Rooms are clean, bathrooms have been updated, nice shower. Large pool. Overall fine for the money. Would stay there again.

2/10

Poor

11 Feb 2025

Raheleh

We got the hotel on Expedia with breakfast included
But the breakfast is scammed, they don’t allow you to have coffee ( in the country like Costa Rica that they have lands of coffee) they asked to only have one cup of coffee and for second one they charge you ( can’t believe they offer free breakfast but only one cup of coffee with small size of cups)
The pool was not cleaned at all was lots of sand and trees leaves at the bottom of the pool
The bathroom inside the room was not clean like the picture on the website and the towels was so old and over used which you don’t feel comfortable to use
Anyway, wasn’t worth it to pay for this hotel

Leisure Family_with_children

8/10

Excellent

08 Feb 2025

Tina Marie

The staff were amazing definitely the best part, the hotel was lovely with a great view. However, when I booked it, it was advertised as hotel and casino with tours and massages. There was no casino, unable to get a tour through the hotel and never saw anything about massages while I was there.

Leisure Self

2/10

Poor

07 Feb 2025

pritesh

The photos and reviews are deceiving. The property unfortunately is run down, the pool was dirty, the bed sheets were worn down and the rooms had a weird smell. The only good thing going for them was the staff who are extremely helpful.

Friends_and_family Friends

2/10

Poor

30 Jan 2025

Wednesday

Catfished!!! Pictures are beautiful online. But NOT that way anymore. Dirty, unkempt, noisy, rundown!!! It was like the shining hotel in certain parts of the hotel and grounds. Like it was abandoned!

Scary stairs to beach. Big holes in the deck near the beach. Debris, garbage and leaves everywhere; in the pool, under chairs, in the lobby, down the stairs. Creepy comes to mind. Could not even use the pool is was so dirty and grimy; crabs in the pool!

The rooms are NOT soundproof. People littering stomping and thudding above us into the night. Room next door, people started fighting at 6am. They smelled like smoke and urine with moth ball smell to “try” and cover it up.

We did not want to stay even one night upon arrival. Expedia called hotel and nothing they would do. We rearranged our fishing trip to the next day so we would be gone all day. Left the next day, forfeited a night and booked elsewhere.

ONLY decent thing was the staff was nice and room was updated.

DO NOT BOOK! Spend or pay more elsewhere. I promise you will regret it.

Leisure Partner

4/10

Poor

29 Jan 2025

Benjamin

This property is absolutely nothing like the pictures show, it’s very dated and not kept up on. There is no gym nor casino, the pool was super dirty as well as the hot tub. The linen was dingy white and don’t bother asking for fresh towels. We booked a king balcony with sea view, received a balcony with very very little view due to overgrown trees and to boot, had a family room with two beds. We asked for the room we booked and were simply told they don’t have any other rooms available, we booked it months in advance so not sure how that happened. Continental breakfast you’re limited to 1 beverage and the cups are small. There is a reason why there is absolutely no refunds so keep that in mind when booking.

Leisure Partner

2/10

Poor

27 Jan 2025

Gloria

Bajar y subir 60 gradas no es nada bonito

6/10

Pleasant

27 Jan 2025

Robert

Photos on your site must me 25 years old. Facility and rooms need to be redone. Toilets and faucets had stains. Dead bugs on floor and squashed on walls. Dinning was great and the staff (Eric) was excellent and very helpful.

Leisure Partner

10/10

Exceptional

24 Jan 2025

Tammy

Low key, chill, friendly.

Hotel Dunama was perfect for me. Low key, not too crowded. The staff was above and beyond friendly and kind. The beds are comfortable. Good food, good drinks. There is a beautiful private beach. The pool is a good temperature and very calm. Gorgeous view of the water from the top of a hill. I’d stay there again.

Self

6/10

Pleasant

24 Jan 2025

heather marie

Swim up rooms were nice to have, we stayed in 505, right in the middle so we could see the ocean as well. Breakfast was prompt and nice to have, choice is limited as it’s not a buffet. Coffee doesn’t start until 7:30, none for the room. Property needs updating but views make up for it. People that work there were kind and prompt as well.

Leisure Family

8/10

Excellent

16 Jan 2025

Andres

Loved true private beach and drinking coffee looking out at the bay.

Leisure Family

2/10

Poor

16 Jan 2025

Abigail

We arrived and they told us that there was no space, they made us wait and when they gave us a room that was not the one we asked for, it was dirty, it smelled very bad and had dirty sheets, it looked like a room that had not been cleaned for days.

Leisure Partner

4/10

Poor

14 Jan 2025

Isabella Lucia

I was very disappointed with the conditions of this property. Very dirty hallways and rooms. When I checked the bed sheets, they had blood stains ( old blood stains, not washed) other stains. No amenities in the room or bathroom. The towels were so old and over washed and bleached.
The views from the hotel are amazing and so is most of the staff.

Leisure Family

2/10

Poor

13 Jan 2025

Brian

I’m not sure how long it has been since the pictures of the property were taken but if you like surprises then you are going to love this place because it looks nothing like the promotional photos. The place is completely run down. Little to no maintenance/upkeep has been done for a very long time. Every one of the 5 lounge chairs at the pool had a tear in the fabric and what appeared to be mold. As you walk to your room be prepared to see trash strewn throughout the hallway. Unless you are expecting a low grade hostel be prepared to be appalled by the conditions of your room. The sheets have stains and the door to the patio did not shut completely. The bathroom appeared to be painted/caulked by a partially blind person, who may have also been the last person to clean. The only redeeming quality this place had was the private beach. But that was not without issues either. As you make your way from the hotel complex, be careful not to step on the carcasses of the crabs as it appears that their idea of artwork/extermination is to simply step on the crustacean and leave for your viewing pleasure. As you dodge the overhanging trees/vegetation on the stairs, be sure to choose the path to the left as it will lead you to the beach. The path to the right will lead you to an eroded platform full of rotted wood that may have been a nice overlook 20ish years ago before the termites and erosion took over. We checked out ASAP. Staff is little to no help with anything. DONT BOOK HERE!!!

Leisure Family_with_children

4/10

Poor

12 Jan 2025

David

Beautiful view but unfortunately the place is terribly dirty. Mold in the showers and pretty much everywhere is dirty.

Leisure Partner

6/10

Pleasant

06 Jan 2025

Roger

Room not that great.

6/10

Pleasant

03 Jan 2025

Luis

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Leisure Family

10/10

Exceptional

03 Jan 2025

Ian

Unbelievable view over the ocean and surrounding hills. The property was very clean. The on-site restaurant was great for any meals, snacks or drinks. We had one of the swim-up rooms, and it had everything we needed. The bathroom had obviously been renovated and updated and was very nice. My only recommendation for the hotel would be adding a safe in the room and bedside tables/lamps. There are several beaches and lots of restaurants within an easy walk (but it is on a hill, so you will earn the cervezas). Checkin/out was a breeze and all staff we met were very friendly.
My only complaint is a lack of coffee for the in-room coffee maker. We had 1 package for the first morning and were told that was it. I think for the price, that policy should be amended.
Overall I will still give it a great review.

Leisure Family

2/10

Poor

29 Dec 2024

Melissa

We paid for 3 nights and only stayed for one night. Please when I say don’t stay or book here don’t. I have pictures to prove how unsafe and filthy this place is. First of all, I had to carry a 50 pound suitcase 5 flights of stairs at night. My husband was carrying his suitcase and when he walked on the tile it cracked and he sprained his ankle. Then when we got in the room it is nothing like the picture in the advertisement. It’s old and the sheets were filthy. The pillows and blood stains on them and yes I have pictures to prove it. We asked for a garden view and we got pieces of beer bottle on the back patio. Also, the receptionist was rude and not helpful. The only kind person was the waiter who started . One last thing, Trip advisor and the employees shirts need to be changed to just a hotel. They don’t have a casino at all. I want a refund for two nights that I didn’t stay and had to book a room somewhere else to feel safe and sanity. I work so hard to make this trip and was so angry at the fact that I paid for a place to stay that ROBBED me. I have Pictures and will post them. Please please do not stay here.

Leisure Partner

2/10

Poor

27 Dec 2024

Dinesh

One of the worst hotels we have stayed at.
The room smelled of paint as soon as we got inside. We could see paint droplets on the floor also. There were lot of bugs and small flies in the room, on the bed as well. The mattress and box spring were so dirty and old, the pillows were all clumpy and the towels were like rags. We didn't even feel like using them. When we complained to the staff about the paint smell and dust in the room, they said they would send someone to cleanup, but that never happened. We asked them to move us to a different room but they said the hotel was fully booked- which was hard to believe- that entire place looked deserted. The pool was dirty and uninviting.
We had booked for 4 nights but couldn't stay beyond 1 night. Our entire family got bug bites at night. The breakfast was very limited- they could only do eggs 2 ways- scrambled or fried, they ran out of hash browns which was 1 out of 4 items in the breakfast plate. Staff seemed very limited, specially at the reception. We checked out the next day and moved to a nearby hotel which was a 100 times better.
Would not recommend this place at all to anyone.

Leisure Family

2/10

Poor

25 Nov 2024

Regan

Bedding was full of stains and blood and could easily tell they weren’t washed between check ins. Pool was full of debris and was gross. Room had lots of mold and smelt awful. Would not recommend this property at all and the price point is ridiculous for 100 more can get an all inclusive resort down the road.

8/10

Excellent

17 Nov 2024

Kristen

The staff was helpful and friendly. We had poolside room which we enjoyed. There is a private beach that you can take a steep walk down to. The restaurant and bar have a wonderful ocean view. Overall great experience!

Partner

2/10

Poor

29 Oct 2024

Corey

No so nice, wish they invested a little bit more

The bed is hard as a rock and for someone with a bad back it’s not the best place to sleep.

They gave me two towels. One was hard as a rock like it had been sitting there for years. The second one was very rough and very inexpensive and smelled terrible before I used it to shower..

There are no nightstands to put your stuff. There is a shelf in the corner of the room that is very small and it’s across the other side of the room from the bed..

There is nowhere to put your luggage so I had to use the two chairs that went with the very small table that was in the room so if you want to eat, and you have two bags that you wanna leave open to get things in and out of you’ve got nowhere to sit.

The room is very bare. There’s not much in the room other than bed, drapes shower very small sink.

The view is beautiful. I do have to say that, but if they just invested a little bit more in the amenities of the hotel rooms, this place would be a hit and I would stay here most likely every trip I go to Costa Rica and I travel to Costa Rica about every other month.

The hallway to get to your room is very dark at night. There our lights, but you have to get to the end of the hallway before the lights turned on because they are set up for motion detection.

The staff was very polite, except for the receptionist when I was checking out the security guard was awesome and very helpful and the gentleman who checked me in was very nice and helpful as well

Self

6/10

Pleasant

03 Aug 2024

Veronica

The location is safe and close enough to other beach towns. The rooms are pretty outdated but it’s perfect if you plan on being out most of the time. Definitely a 3 star hotel. The views are amazing, staff was friendly. It was unfortunate that their laundromat “did not work”, Expedia should really remove laundry from the description. Definitely was not 24/7 concierge service, when we would get back at 11pm all the lights were off in the lobby / eating area and NO ONE was at the front desk. There was 24/7 security - nice man who let you through. Do not take “monkey trail” on your way there, if you do you’ll have to cross a small river - stick to the main roads.

Leisure Family

10/10

Exceptional

19 Jun 2024

Sergio

Great time during our stay at Dunama.

Very nice hotel, gorgeous location, easy access to many locations nearby. The staff was amazing and very helpful and kind.

Partner

10/10

Exceptional

15 Jun 2024

Maria