Name: Acacia Ridge Hotel Motel
Address: 1386 Beaudesert Road, Acacia Ridge, 4110, AU

2/10

Poor

11 Jul 2026

Colin

Had one look at the room, and gave the key back to reception, the mattress was sagging...the bathroom had laminex flapping in the breeze....we did not stay there ..drove to toowoomba and stayed with family...as this was prepaid..I would like a refund!!!

Partner

10/10

Exceptional

23 Jun 2026

Terence

It was allgood staying for night . Clean,great staff, good parking,clean kitchen..thanks
..I would of liked getting my room bond back next day still waiting for that

Partner

8/10

Excellent

12 Jun 2026

David

There was a hole in the wardrobe door and the showerhead needs replacing

2/10

Poor

06 Jun 2026

Liana

I would never stay here again as I felt very unsafe for myself and my property (car). My room was at the rear of the hotel in a back lane way and very dodgy. Being woken up all through the night to check my vehicle was still intact and there. 2 hours sleep. Not at all adequate especially for the price.

Self

2/10

Poor

25 May 2026

Fang

The dirtiest place ever for the money. Only one blanket in the room for a queen and a single bed. When I asked for one more, initially the staff was reluctant to help, until I said I would have to cancel the stay and leave. The carpet was as dirty as one can imagine, the bed was like sleeping on the springs.

Family_with_children

10/10

Exceptional

18 May 2026

Paula and Mike

Nice clean room.

Partner

6/10

Pleasant

17 May 2026

Sharon

Clean room with lots of space. Fresh towels daily. Parking is in carpark near the room. Gets noisy late at night / early morning. We also had our number plate stolen.

Partner

10/10

Exceptional

06 May 2026

Daniel

Old quirky but overall great

Family_with_children

2/10

Poor

05 May 2026

Rico

The images presented in the listing are entirely misleading and do not reflect the actual condition of the property. In reality, the accommodation is significantly different from what was advertised.

Additionally, the payment was processed in USD without clear disclosure at the time of booking, which was unexpected and resulted in additional charges.

The property itself is difficult to access, with unclear entry instructions, causing unnecessary inconvenience. Furthermore, the air conditioning is not functioning properly, which made the stay uncomfortable.

Partner

8/10

Excellent

18 Apr 2026

stephen

Overall the room and bathroom were well maintained. Comfortable bed.

Only problem:- The front door key was a little troublesome into keyhole in the dark.

Self

8/10

Excellent

16 Apr 2026

John

Room was clean, neat and tidy. Plentiful parking.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Roy

Parking good

Partner

6/10

Pleasant

11 Apr 2026

Mark

Rotten skirting boards, dripping taps ,stains on carpet, aircon didnt work

Self

8/10

Excellent

27 Mar 2026

Tristan

Plenty of parking available close to room

Self

4/10

Poor

19 Feb 2026

Varmah

Staffing wasn’t helping and the photos on the site are deceiving looks nothing alike

Self

8/10

Excellent

15 Feb 2026

Viddy

Clean and tidy room with essential requirements for a short to medium term stay.

Business Self

10/10

Exceptional

15 Jan 2026

James

Perfict room frendly staff ony cold shower but the room was verry good exerlent thanks defantly be staying there again

Business Self

2/10

Poor

12 Jan 2026

Dave

i didnt know anything about a deposit required
so i didnt stay
also you need to wait at a bar to check in

Business

6/10

Pleasant

11 Jan 2026

Julie Ann

Room was clean. Staff were nice but someone opened my door with a key. He was staying in a room 2 doors down. A little un-nerving.

2/10

Poor

01 Jan 2026

Dolly

No one at the reception and telephone was not answered ..always goes to message ...toilet floor was dirty and no place to put a soap in the bathroom and the bathroom room handle was lose ...horrible smell from the bedsheets..

6/10

Pleasant

27 Dec 2025

Makerita

Room

6/10

Pleasant

13 Dec 2025

Tracy

The room was out dated , needs an up grade . The staff were friendly . Good food in the restaurant.

Business_and_leisure Family

4/10

Poor

12 Dec 2025

Carly

The rooms are pretty nasty. Stale and near a pub.

Business Self

4/10

Poor

09 Dec 2025

Mike

Original room had a heavily leaking shower head, unclean floors, and aged and decaying structure.
Was changed room which was better but still aged and could be cleaned better.
Staff were accommodating but the structure let it down

Leisure Partner

6/10

Pleasant

24 Nov 2025

Ricardo

very basic. TV not working. Look like a dungeon

Partner

2/10

Poor

30 Oct 2025

Milan

Did not want to stay there was horrible

10/10

Exceptional

18 Oct 2025

Charity

Everything was great

Partner

10/10

Exceptional

08 Sep 2025

Stephen

had space to park a 3 tonne truck, and a hotel room that was spacious, a shower that was powerful enough to get the deep road grime off, and an overall smooth check in / check out experience

Business_and_leisure Self

2/10

Poor

03 Sep 2025

Eleanor

Buildings and room not like pictures. Access was by staircase at rear of property, it appeared unsafe, especially after dark. Room had no natural light, recycled air con only. Bathroom initially looked clean but shower had what looked like urine splashes around the lower walls. Building was unkempt and neglected. We returned our key and did not sleep there.

4/10

Poor

27 Aug 2025

Sacha

The place looked abandoned initially. Large entrance & foyer is all locked up & in darkness, went next door to check in at public bar.
Single thin interior doors divided rooms, we could hear our neighbours conversations. gardens & traffic islands in carpark are overgrown with weeds & littered with rubbish. Our room stank terribly of cigarette smoke. Very outdated room in general.
Worst hotel experience ever, felt like we were renting a dodgy hotel room by the hour, very seedy place

Leisure Family

10/10

Exceptional

26 Aug 2025

Chris

Staff went above and beyond. No further comments.

Business

6/10

Pleasant

18 Jul 2025

Kristy

Overall not really wheelchair accessible, the room had a step to get in and no accessible facilities. There was no blankets in the room and the AC didn’t heat even thou it had reverse cycle.

Staff were friendly, property would only be recommendable for someone passing through who needs a place to stay for the night.

Leisure Partner

6/10

Pleasant

12 Jul 2025

Robert

Power went off after plugging in a toaster, power not restored so given another room.

Self

4/10

Poor

21 Jun 2025

Pa

Reception not helpful
My money was not refunded when washing machine stop due to water stoppage in hotel

4/10

Poor

20 Jun 2025

Kylie

Good was the only good thing, will never send another staff member tgere

Business

2/10

Poor

09 Jun 2025

Rosemary

We found this property nothing like the photo’s. The toilet wouldn’t flush properly and the shower dripped all night. For what they charge for the night, you would think they could spend some money on refurbishing the place. At least the staff were friendly.

Leisure Family

6/10

Pleasant

08 Jun 2025

Sarah

Check in was easy and and rooms were relatively quiet from the main road noise. Served our family needs although there were some leaking showers and taps in the bathroom.

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Alison

Our room was very different to all those on the photos. The outside of the hotel definitely is a little tired, noticed a few broken windows which made us question the safety of the area. That said, everything was quiet and no issues occurred.

Partner

8/10

Excellent

02 Jun 2025

Darren

Good parking

2/10

Poor

22 May 2025

Hayley

Old and flat pillows
Rubbish in room
Leaking toilet
Shower door doesn’t close
Filthy and old tea towel
Unsecure basin tap

Leisure Family_with_children

4/10

Poor

17 May 2025

Tin

Room needs to renovated, bad isolation between the room

Leisure Partner

4/10

Poor

16 May 2025

Jill

Nothing unique the shower collapsed the first night and stayed that way until we left. Had to boil the jug on the floor where the power point was. Hubby who is 78 had to climb on a chair as the tv had been turned off . Had no tv the first day, as someone had also removed the aerial cord behind the tv. Never did get to have a proper shower.

Leisure Partner

2/10

Poor

15 May 2025

William

Bad even by pub standards. Late arrival probably didn't help but the complete lack of interest from the staff started things badly and it went down hill from there. Room was hidden around the back and turned out to be down a locked hallway, nothing at all like the pictures on line. Obvious converted storeroom with no windows and a tiny tv with no means of operating it. the lack of windows was probably a blessing given the view outside was a rubbish storage area. The room itself was badly stained but reasonably clean bathroom. The outside really let the place down, filthy and damaged exterior overlooking a rubbish storage area. tried talking to staff but they were not interested in motel side of business at all. We had booked 4 nights but checked out after 1 seeking a refund for the remaining nights which was of course refused. It is possible the front rooms may have been to a better standard but we were not offered any choices. Staff attitude was basically \"take it or leave it, we don't care\".

Business_and_leisure Partner

6/10

Pleasant

10 May 2025

Tulele

Quiet

Leisure Self

2/10

Poor

08 May 2025

Felicia

Nothing

Leisure Family

4/10

Poor

05 May 2025

Aleisha

Very poor

Five night stay
No cleaners no linen change no bin change
Beds are hard with springs pushing out the mattress
Reception at the bar was poor

Friends_and_family Family

8/10

Excellent

04 May 2025

Iain

Very basic dated budget accomdation but very clean and friendly staff. No complaints for the price.

2/10

Poor

19 Apr 2025

Matthew

Very bad after canceling on arrival due to the room being completely unfit to stay in have had Expedia who I booked thru try calling the manager and they won’t answer there phone after saying they would get the accomodation manager to call me I have had no refund and highly recommend not staying at this hotel due to this.expedia has tried calling for three days no answer it’s like the hotel isn’t open?

6/10

Pleasant

16 Apr 2025

Mabinty

It was good.

Leisure Family

6/10

Pleasant

10 Apr 2025

Rik

Average for couple of nights

4/10

Poor

08 Apr 2025

graham

No wifi available, DOH!!!!

2/10

Poor

07 Apr 2025

Kylie

Rooms were dirty, shower was mouldy, no blinds or curtains on windows, smoke coming through the ac which wasn’t working well. Bed were completely uncomfortable wiring/springs coming up through mattress and stained floors - overall discomfort. This place is not advertised correctly.

Leisure Family_with_children

2/10

Poor

16 Mar 2025

Kendall

I was extremely disappointed as the photos shown on what if were not photos of the actual room. It was dingy smelly dirty no amenities absolutely atrocious.

Business Self

8/10

Excellent

16 Mar 2025

David

Always clean and tidy. One complaint about the room. No power points next to bed. Not a major issue, but I prefer there to be.

Leisure Self

4/10

Poor

15 Mar 2025

Kylista S

Expensive

4/10

Poor

16 Jan 2025

Elizabeth

Having to use exit stairs at back after 5pm and at checkout at 10am. Access from carpark to hotel reception. Too many stairs to manouvre which were breaking away at edges. Tiny room. No windows. Like a box. Poorly serviced room.

8/10

Excellent

14 Jan 2025

Persie

Good for the price. Nothing horrible worth the price.

Business Self

6/10

Pleasant

12 Jan 2025

Becca

Rooms are dirty but large

Leisure Family_with_children

10/10

Exceptional

29 Dec 2024

kelvin

Good location nice property

Leisure Family_with_children

10/10

Exceptional

23 Dec 2024

Thrilby

Was great to rest in between travelling next time will check out the gaming an bar area also wifi worked great from my room 😀 nice hosts

Leisure Family

6/10

Pleasant

14 Dec 2024

wayne

it was an ok stay bed was better then the last room I stayed in here room still a bit old good tv bathroom very old

Business Self

6/10

Pleasant

10 Dec 2024

John

Room was OK, clean and tidy. Small TV and no microwave, but cooking was not allowed in the room. Pub noise was loud early evening, but died down as workers went home. It did the job.

Leisure Family

2/10

Poor

08 Dec 2024

Allan Van

I booked for 3 nights , but left after the first night . This place is not fit for habitation and needs to be condemned .

Business_and_leisure Partner

4/10

Poor

29 Nov 2024

Taututu Nooroa Agustine Junior Teokotai

Unfortunately; I got a room that was damp and you can smell it, entry way inside was wet. Shower still had a water puddle and could feel slippery due drainage being away from shower head.

Business_and_leisure Self

2/10

Poor

29 Nov 2024

Lachlan

Stayed At acacia ridge hotel for one night got greeted by a super friendly staff member and that would have to be one of the only good things about the place as for the hotel there were cracked tiles there was a horrid smell there were 2 holes in the bathroom one covered up with heaps of silicon I could put my phone to the window and see into the whole room with there being no curtain ir anything fir privacy and as for the bathroom window There was an opening for air flow even with the window shut you can stick your phone up the angled flashing and see right into the bathroom

And the beds were super uncomfortable and the pillows were that crap I had to have 3 pillows just to have some cushioning

Business Self

2/10

Poor

26 Nov 2024

Jenna

We expected some level of noise, music and people given the property is part of a pub. However the level of noise was extremely excessive. It was so loud, we could feel the beat of the music through the headboard of our bed. It did not stop until around 3am. At 11:30pm I went and spoke with the bar staff who were extremely apologetic and I could tell this was not the first time they had encountered this problem. They gave me a list of other places I could call to see if they had room available for us, but in the middle of the night on a Saturday, no one else had availability or open reception.
The 'security' they had on the door failed to do much of anything regarding the people spilling out into the carpark who were yelling and carrying on right outside our door, scaring my 4 children.
The room was as expected given the low price we paid but we knew we would only be there to shower, sleep and eat breakfast so weren't looking for luxury. The floor was stained and had an odd smell, there were two dead cockroaches in our room, and the windows either side of the door have no coverings so every time someone drove into the carpark, our room was completely illuminated by their headlights.
Other than that, the facilities were as expected. A table, bar fridge and jug that both worked and were clean and usable. Bathroom was basic with towels, soap etc provided.
Wouldn't stay again but probably should have expected this given the price and should have read reviews.

Leisure Family_with_children

6/10

Pleasant

16 Nov 2024

wayne

had a old room bed was terrible shower was tiny very low ceiling

Business Self

10/10

Exceptional

16 Nov 2024

Geehwan

Easy convenient parking

Leisure Self

2/10

Poor

13 Nov 2024

David

Never stay there again

Business Self

10/10

Exceptional

30 Oct 2024

Joshua

Easy and quiet, would stay again.

Business Self

8/10

Excellent

19 Oct 2024

Collaborative

Good setup for my family of 6, having 2 rooms joined by an internal door. Very affordable. Does the job for somewhere to put your head down for a night. Need to BYO portacot if you have a baby, though.

Business_and_leisure Family_with_children

8/10

Excellent

17 Oct 2024

Kris

Food was awesome.
Rooms were clean. Carpet could do with upgrade

2/10

Poor

14 Oct 2024

Angie

the photos online are photoshopped, the room smelt of urine, the carpet had what looked like large blood stains all over it, It was just nasty.
Dirty. To charge over $170 a night is disgraceful..

Leisure Family

8/10

Excellent

14 Oct 2024

Rebecca

Had a good bistro and bar.

Business Partner

2/10

Poor

13 Oct 2024

Carmen

Nothing

Leisure Self

6/10

Pleasant

12 Oct 2024

Craig

If you just need a place to sleep and nothing else, it is fine, but it ain’t flash.

2/10

Poor

01 Oct 2024

Kristy

This place was absolutely putrid. Where do i begin? The staff were nice enough but the positives stop there. The room smelt like musty carpet and bleach. The floors were so filthy we had to wear shoes inside. Within 5mins my children had black feet. There was mould in the shower. Thick layers of dust everywhere. Crockery and cutlery weren't cleaned well and nothing in the room for us to wash them. I had to ask for detergent. There was mouse poo in my bed and on my pillow. Me and my kids slept in poo!! The locks on the doors weren't great and i didn't feel safe with the drunken yahooing going on at the bar connected to the accommodation. There were rooms we saw with broken windows. There is a train track near by so loud all hours of the night. The pipes thump and groan when people in neighbouring rooms flush the toilet or use a tap keeping us up at night. Our pillows were so lumpy, flat and literally falling apart. We stayed for 4 nights and spent nearly $700. Absolute rip off and cannot believe they are allowed to operate with such poor, unhygienic conditions. The bistro had next to nothing available for us to order a meal. Will be making a complaint with the hotel directly and leaving a google review as well. And if i find a governing body to put in a formal complaint, i will do that too.

Leisure Family_with_children

10/10

Exceptional

29 Sep 2024

Shephard

Very quiet and convenient

Leisure Family_with_children

6/10

Pleasant

22 Sep 2024

Ted

Inexpensive and confortable. Downside- noise from bar and needs a good clean especially carpets.

Leisure Family

4/10

Poor

22 Sep 2024

graham

Very noisy at night with the bar and bistro being right next door. Loud music. People yelling. No wifi and my phone had a poor signal in the room. No real windows in the room and the door lock was a bit dodgy. Not a good feeling or vibe.

2/10

Poor

22 Sep 2024

Eugene

Words fail

Business Partner

6/10

Pleasant

21 Sep 2024

Jane

Ok

4/10

Poor

14 Sep 2024

Philip

Location was good. Aging building and style. Very dirty air-conditioning system and a downstairs party went on until 1:30am Sunday morning.

Leisure

8/10

Excellent

10 Sep 2024

Robert

As a budget hotel it was an excellent example for an overnite stay . Numerous fast food outlets nearby walking dustance if not interested bistro fare . Parking free and plentiful.

Business Family

2/10

Poor

07 Sep 2024

Scott

Nothing positive to say.
Blood trail
Mouldy cutlery under bed
Broken beds
Dusty
Mouldy
Dated

Just dont stay here
Needs a bulldozer

Leisure Family

2/10

Poor

07 Sep 2024

Rodney

I would never stay here again

Business Self

6/10

Pleasant

07 Sep 2024

wayne

had a nice new bathroom carpet old and stained bed ok the trains would wake you up early if you had a room out the back like I did but it was ok

Business Self

6/10

Pleasant

06 Sep 2024

Darren

Found it extremely noisy music from hotel played till 2 am making it difficult to sleep.

Leisure

6/10

Pleasant

01 Sep 2024

David

So many smokers

Leisure Self

2/10

Poor

31 Aug 2024

David

The reception was closed (had a closed sign up) and looked like an abandoned property. I could not find my room so I returned the keys and went up road and checked into Calamvale hotel. I walked around the outside of entire acacia ridge hotel where there were all manner of abandoned looking vehicles and dodgy looking characters. I have no hesitation in not recommending this accommodation - the building is only fit for demolition. Disgraceful

Business Self

2/10

Poor

28 Aug 2024

Zakatindi

N/A

8/10

Excellent

22 Aug 2024

Yanjing

Big enough for us

Leisure Family

2/10

Poor

21 Aug 2024

Ryan

Customer service good, no bathroom light, room
Still had food from previous stayer

Business

10/10

Exceptional

21 Aug 2024

elisabeth

Spacious room

8/10

Excellent

17 Aug 2024

Helen

The room itself was fine for a one night stay. We thought the pub next door might cause noise issues but it was surprisingly quiet. The property itself just looks run down and would probably attract more people with small upgrades.

Leisure Friends

8/10

Excellent

11 Aug 2024

David

Peaceful

Business Family_with_children

6/10

Pleasant

01 Aug 2024

Judith

Great meals at the Acacia Ridge Hotel, accommodation is a little outdated & ordinary.

Family

6/10

Pleasant

18 Jul 2024

Graeme

Heating/Cooling unit did not work
Beds only made up on first day over a 5 day stay

Business Family

2/10

Poor

11 Jul 2024

Sukhminder

Not a family friendly site, too much smoking around means really terrible. Room was full of smoke smell, floor carpet dirty and full of stains, lock was broken, Heater wasn't working well like seriously throwing cold air even when the mode is heating and temperature was set to 25 did tried max heat 30° but still chilling all four nights. Terrible, Don't waste your hard earned money and spoil your precious family vacation time.

Family

8/10

Excellent

05 Jul 2024

Leslie

It was good,especialy the pub food,older style hotel but all goog

Friends_and_family Friends