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Martin's Louvain-la-Neuve

Wavre · Belgium

1 Rue De L'Hocaille Anneau Central NordView location

8.6/10Excellent326 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.6/108.6
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Martin's Louvain-la-Neuve

With a stay at Martin's Louvain-la-Neuve, you'll be centrally located in Ottignies-Louvain-la-Neuve, within a 10-minute drive of Walibi Belgium and Musée Hergé. This spa hotel is 0. 6 mi (0. 9 km) from Catholic University of Louvain and 0. 7 mi (1. 1 km) from L'esplanade.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge.

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Make yourself at home in one of the 108 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

Read more about this hotelShow less

Conveniences include safes and desks, and housekeeping is provided daily.

A stay at Martin's Louvain-la-Neuve places you in the heart of Ottignies-Louvain-la-Neuve, within a 10-minute walk of Centre Culturel d’Ottignies-LLN and Musée Hergé. This spa hotel is 1.5 mi (2.5 km) from Louvain-la-Neuve Science Park and 1.6 mi (2.6 km) from Catholic University of Louvain.

Make yourself at home in one of the 108 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.30 per person, per night

    We have included all charges provided to us by the property.

    This property charges a per visit fee to access the spa.
  • You need to know
    • Pool access available from 8:00 AM to 7:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in Breakfast Included rates receive take-away buffet breakfast at reception to be consumed in the guestroom. Access to the spa's wellness area, including the indoor pool, fitness facility, hammam, and spa tub, is limited to 1 hour per guest per day. Access to the spa (surcharge) must be booked in advance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the heated pool
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Towels are available on request at the reception desk.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22 per person
    • Covered self parking fee: EUR 25 per night
    • Pet fee: EUR 30 per pet, per night
    • Service animals are exempt from fees
    • Housekeeping is available for an additional fee
    • Kitchen/kitchenette fee: EUR 10 per night
    • Facilities fee: EUR 20 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Dutch

Nearby attractions

Centre Culturel d’Ottignies-LLN 0.7 km / 0.4 mi
Musée Hergé 0.8 km / 0.5 mi
Catholic University of Louvain 0.9 km / 0.6 mi
L'esplanade 1 km / 0.6 mi
Musée L 1.3 km / 0.8 mi
Louvain-la-Neuve Science Park 1.5 km / 1 mi
Louvain La Neuve Golf 2 km / 1.2 mi
Dyle 4.4 km / 2.7 mi
Walibi Belgium 6.9 km / 4.3 mi
La Sucrerie 7.2 km / 4.5 mi
Bercuit Golf 9.2 km / 5.7 mi
Bawette Golf 11.2 km / 7 mi
Golf du Château de la Bawette 11.2 km / 7 mi
Genval Lake 13.7 km / 8.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Total number of rooms: 108
  • Number of floors (main building): 4
  • Double rooms: 108
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • Wheelchair-accessible
Show 40 more facilities & services
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parkingExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Café
  • BarExtra charge
  • Restaurant
  • Air conditioning in Restaurant
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast buffet
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Martin's Louvain-la-Neuve

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 20 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable1 photo

    Martin's Louvain-la-Neuve

    DOUBLE SINGLE USE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Martin's Louvain-la-Neuve

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Martin's Louvain-la-Neuve

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wake-up service
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Carpeted floors
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Safe
    • Central heating
    • Make-up mirror
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Martin's Louvain-la-Neuve

8.6
Excellent
326 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
18 Jun 2026
Richard
This is a large hotel in the heart of the university. All roads are underground which is a bit confusing for a first time visitor, I looped around twice before finding the hotel car park. The hotel itself was reasonably pleasant, if a little dated. The room was spotless with a nice shower. However the hotel restaurant was too busy at lunchtime to eat there without a reservation. But what I found most annoying is that although I had picked a hotel with a swimming pool, this was not actually included in the room price!! This has never happened to me before and was not made clear when booking online.
Self
8/10
Excellent
12 Jun 2026
Soundoss
Ok in general but definitely run down
4/10
Poor
16 Jan 2026
Soundoss
Service and amenities have gone down overall. The hotel has made significant cuts in the service, room goods available, heating and breakfast which has been noticed straight away.
Very disappointed in the hotel overall!
Business
4/10
Poor
15 Jan 2026
Henry
The heating in the room didn't work and i was with a group and they all had the same problem. The \"hot\" food for breakfast was cold and very poor quality. They provide shared iron for your laundry on each floor. This was the worst part of the hotel.That said the staff i met were friendly and the hotel location is good
Business
10/10
Exceptional
07 Dec 2025
Mark
Staff were amazing. Great facilities, restaurant, spa,
Rooms were immaculate bed and shower were amazing.loadsnof amenities around the hotel. And again, the staff were superb!
Self
10/10
Exceptional
22 Sep 2025
Kevin
Great hotel in the hearth of the city. Staff were attentive and very polite. Room as described : cosy
Business_and_leisure Partner
8/10
Excellent
06 Nov 2024
Angelito
Cozy
Leisure Family
10/10
Exceptional
22 Sep 2024
Daniel
Fantastic hotel with excellent, friendly staff on reception.

Rooms are new and modern with an exceptionally comfortable bed.

Air conditioning a 7/10. Better than many European hotels but although it shows capable of being set at 16 C it can’t do it, will go no cooler than 19 C only.

As others have mentioned on their reviews the hotel car park is exceptionally difficult to find. I think future guests would benefit from a detailed guide on here how to find the car park (Martin’s Agora, although Grand Place is also nearby and cheaper).

The road system in this city is underground so Waze etc isn’t fully functional, which doesn’t help either. The road system doesn’t help at all with finding the hotel & whoever designed it should never design another road again!

However overall because the hotel is exceptional and now I know how to get to the car park, I’ll definitely stay here again if I’m in the area.
Self
10/10
Exceptional
03 May 2024
Richard
This modern property is in the very centre of Louvain-la-Neuve, just five minutes' walk from the railway station.
The receptionist was professional and spike good English.
Our room was spotlessly clean and served daily by the housekeeping team.
We did not dine in the hotel but had a number of snacks, hot chocolate, etc., from the bar.
Leisure Partner
10/10
Exceptional
31 Mar 2024
Richard
The centre of Louvain la Neuve (“LLN”) is built around the university campus and this hotel stands prominently on one side of the central square. It is close to the shopping malls and about five minutes’ walk from the railway station with direct services to Brussels.
The hotel itself is modern with all the facilities one would expect from one catering very much for business people. The reception area is spacious and the receptionists speak hood English. The rooms are of a good size with large comfortable beds and superb shower rooms. Housekeeping was excellent, with fresh towels every day. My wife and I were so pleased we have booked to return in the spring.
Leisure Partner
8/10
Excellent
26 Feb 2024
Alison
good quality hotel
Leisure Partner
10/10
Exceptional
26 Sep 2023
David
I have stayed at this hotel a few time this year for work great hotel and will keep staying a lot in the future
Business Self
10/10
Exceptional
29 Jun 2023
Jon
Very nice modern hotel set in the pedestrianised town. Loads of great restaurants in the town and lots of shops.
Business Self
6/10
Pleasant
30 May 2023
Alberto

A Little Disappointed

For the price you paid, it was disappointing to see trash on the ground near the trash can due to staff failing to empty them. The room lacked in basic requirements such as soap. The wait to check in was extremely long.
Friends_and_family Family
10/10
Exceptional
15 May 2023
andrew

Great hotel

We had a great stay in the hotel. The car parking is a nightmare in Louvain-la-Neuve, as all the car parking is under the town. The town is pedestrian only.
4/10
Poor
18 Apr 2022
Daianira
Parking de très compliqué,
L'accès à l'hôtel est très compliqué pour les voyageurs qui viennent en voiture
beaucoup de bureaucratie pour l'hébergement,

Leisure Family
10/10
Exceptional
03 Nov 2021
Verified traveler

Very nice hotel in the heart of Louvain-la-Neuve

Great, modern hotel, delicious breakfast, friendly staff.
Partner
8/10
Excellent
26 Oct 2020
Verified traveler

Business Trip to Louvain

The hotel was very nice with welcoming employees.
It's also well located but not easy to access by car. I was a bite dissapointed with the breakfast, very limited choise.
Business
8/10
Excellent
01 Sep 2020
Gregory
Great Stay
Business Self
10/10
Exceptional
12 Mar 2020
Verified traveler

Great place

Martin's is great. Service is professional, courteous and polite. Staff speaks English. The hotel is very clean.
Business
2/10
Poor
09 Jan 2020
Verified traveler
the rooms are in really bad shape. They only clean once every 7 days. We were checked in a room with stained sheets and unflushed toilet. Hair all over the shower and bathroom. Next room they gave us had broken bathroom faucet. The front desk staff didn’t not speak proper English and didn’t understand us well. Overall really bad experience for the price.
Leisure Family
2/10
Poor
08 Dec 2019
Mantas

Warning! Pool access only for excessive fee

Warning! For bookings with platforms they ask for additional massive pool/sauna entrance fee (60eur/2pax) so dont go unless ready to pay another 50%-70% of your booking price for it. Otherwise fine hotel, well located
Partner
10/10
Exceptional
07 Sep 2019
Verified traveler
Wonderful people, attention to our needs,very helpful.
Friends_and_family Family
10/10
Exceptional
18 Aug 2019
Verified traveler
It was a great experience
Did not like the breakfast tho, options are really few to choose between them
Business_and_leisure Self
10/10
Exceptional
13 Aug 2019
Andreas

Nice stay

Nothing to complain about. A really nice place in a small city. Would stay there again if I visit the area.
8/10
Excellent
22 Jun 2019
Verified traveler
Satisfied with everything but Very disappointed that pool is paid and not included with the room. This is the first time i’ve seen this in hotels.
10/10
Exceptional
23 Apr 2019
Karen

Easter trip to visit family

Hotel was first class. Our room was very comfortable with a large shower.
We booked a table for 7 people at the brasserie on Saturday evening and the service was above and beyond.
Excellent knowledge of wines and the food was top quality and served very well.
Will definately go back.
Partner
10/10
Exceptional
18 Mar 2019
Geoffrey
My stay was very enjoyable and I did have real good time in 3 day stay in Marti'sthe spa ressort!
8/10
Excellent
02 Mar 2019
Victor
A brand new hotel in a University town. Ideal location by a small lake, jogging trail and forest. Excellent service however they should provide bed sheet (not just comforter) and hand soap. Breakfast was just super!
10/10
Exceptional
01 Mar 2019
Tivadar

Hipp new hotel

Martin’s is a hipp, new hotel in the heart of this wonderful university town. Stayed there for the second time and had meetings as well. Great place for meetings.
8/10
Excellent
04 Feb 2019
Jane

Business stay in Martin's

The stay was good as the hotel staff was welcoming and smiling, the room was confortable. I can wait my next visit to also try out the spa center
10/10
Exceptional
02 Dec 2018
Tivadar

New spot in the heart of Lovain La Neuve

I came to LLN for work. The Martin is a new hotel in the area. It’s location is perfect to be able to go out at night for a drink, restaurant or get groceries.
8/10
Excellent
19 Nov 2018
Verified traveler

Excellent stay in centrally located hotel

Brand new hotel in the heart of Louvain-La-Neuve, a nice university town. The hotel can be accessed by car through the garage, but it is set in a pedestrianised area so it is central but quiet.

The hotel is very well presented and the staff at reception is polite and helpful. I travelled on business and stayed in a standard room, which was spotlessly clean, very comfortable and tastefully decorated. Nice large rainshower, comfortable bed, lots of sockets (even USB ones) in the room and tea and coffee-making facilities. Room temperature was easy to adjust and the room had both heating and A/C.

Breakfast was fine, everything was fresh and promptly restocked. It was continental with some cooked options (quite limited) - fairly typical of hotels in France and Belgium. I would suggest adding healthier cereal types such as oats and granola.

I had lunch at the restaurant once, which was busy at that time. Service was a little slow and the food was alright but quite expensive for what it was.

I would definitely recommend this hotel and would not hesitate to stay there again.
10/10
Exceptional
08 Sep 2018
Shaun
All good lovely staff great food
6/10
Pleasant
31 Aug 2018
Sarah

Lovely modern hotel

Lovely rooms and reception. None of the facilities are included for free which was a massive let down.
Partner
10/10
Exceptional
13 Aug 2018
peter
Lovely new hotel complex. Very well priced and very modern. The only issue is with finding the underground parking.
10/10
Exceptional
05 Jul 2018
Verified traveler

Martins Hotels

Brand New hotel with excellent service and brilliant health spa and swimming pool. Very good value for money
10/10
Exceptional
20 Jul 2026
Joanna
Tout était très bien, j’attends juste la facture.
Merci
6/10
Pleasant
05 May 2026
Manuela
Leider kostet der Pool extra finde ich übertrieben
Auch die Parkgebühren sind übertrieben
Das erste Zimmer war mit einem extrem dreckigen Teppich….haben dann ein neues bekommen
Partner
10/10
Exceptional
18 Apr 2026
Chrystel
Hôtel très bien situé, neuf, propre, personnel accueillant, petit déjeuner bien fourni et produits de qualité, je recommande fortement....

Point négatif, parking vraiment très cher
Self
10/10
Exceptional
06 Apr 2026
Teresa Maria
Chambre propre, Personnel: excellent 😊
Partner
8/10
Excellent
23 Mar 2026
Laurent
Bel hôtel avec de belles chambres et un bon petit déjeuner. Dommage que les jus de fruits y soient chimiques (ce qui s’accorde mal avec la qualité de l’hôtel pour le reste et avec son prix) : il n’est pas très difficile de proposer des oranges à presser…
10/10
Exceptional
13 Mar 2026
Paola
All fine
Self
8/10
Excellent
13 Feb 2026
hamid
Hôtel agréable avec des chambres propres.
Cependant, il y a un problème majeur : il est très difficile de trouver l’hôtel ou le parking avec le GPS. C’est vraiment un inconvénient.
Il faut entrer l’adresse du parking dans Waze (et non dans Google Maps ou Apple Plans), comme me l’a indiqué le personnel. Deuxième problème : le parking se trouve dans une zone de tunnel, ce qui fait que la connexion Internet se coupe régulièrement. Résultat : on rate facilement l’entrée du parking. J’ai perdu environ une heure à cause de cela.
Pour cette raison, je préférerais ne pas y séjourner à nouveau.
Business
10/10
Exceptional
09 Feb 2026
DIMITRIOS
perfect
10/10
Exceptional
03 Jan 2026
Martinus
Alles was top
10/10
Exceptional
21 Dec 2025
Ludovic
Chambre impeccable, accueil à la hauteur des étoiles…. Propreté de la chambre et de l’hôtel : excellente
Business
2/10
Poor
18 Nov 2025
Khalid
Je suis arri
8/10
Excellent
23 Oct 2025
António
Quarto confortável
Business
8/10
Excellent
02 Oct 2025
Michaela
Hotel lag zentral, alles war soweit ok, nur fur den Pool und Gym musste man zahlen. Gutes Frühstück, freundliches Personal
Business Self
8/10
Excellent
02 Sep 2025
laura

Mitigé sur le séjour

La chambre été parfaite , on avait pas le code pour la télé .. Ducoup on a pas pu regarder la tv .. on a eu la surprise sur une des serviettes de bain une énorme tache jaune .. je vous montre en photo .. un peu dégoûter .. pour l’hygiène de la serviette/ la tv sans code / wifi non donné ? Ce n’est pourtant pas donner étant étudiante ! Mais bon pour le coup avis mitigé .. sinon c’est un belle hôtel , avec un personnel chaleureux , femme de ménage agréable, accueille chaleureux
Partner
10/10
Exceptional
29 Aug 2025
Dany

Très bon hôtel

Séjour très agréable.
Personnel sympathique
Chambre très propre
Petit déjeuner copieux :buffet
Je n ai pas testé le restaurant ni le bar.
L hotel est très bien situé : proche du lac, des restaurants, du cinéma.
Business
8/10
Excellent
21 Aug 2025
Rinie
In Louvain-la-Neuve is niet veel te beleven. Het Herge museum is wel goed.
Leisure Self
8/10
Excellent
29 Jul 2025
Pierre Olivier

Central

L'hôtel est très central et en bon état général. Le personnel est aimable, le restaurant est très bon. Mais l'accès en voiture est compliqué par ce réseau sous terrain et le parking, un peu obligatoire, est cher : 22€/nuit.
Partner
8/10
Excellent
16 Jul 2025
Stephie

Prometteur mais pas à la hauteur!

J’ai séjourné deux nuits à l’hôtel Martin’s le week-end dernier. L’établissement est très bien situé, moderne et agréable dans son ensemble. Malheureusement, plusieurs points ont terni mon expérience.

J’ai été surprise par le manque d’amabilité de certains membres de la réception, un vrai contraste avec le standing que l’hôtel semble revendiquer. De plus, des morceaux de verre ont traîné dans le couloir tout au long de mon séjour, ce qui soulève de vraies questions sur la rigueur du ménage et la sécurité.

Mais le plus étonnant reste le supplément de 20€ demandé pour 30 minutes de tapis de marche. C’est la première fois que je vois ça dans un hôtel de ce niveau.

En résumé : un cadre prometteur, mais plusieurs points décevants qui me laissent assez mitigée. Je ne suis pas certaine d’y revenir.
Self
10/10
Exceptional
05 Apr 2025
Stéphane
Très bien placé et très moderne et bien aménagé
10/10
Exceptional
29 Mar 2025
Gayaneh

Parfait

Séjour dans le cadre d’un colloque et d’une formation. À proximité de tout. Hôtel accueillant confortable et propre. J’y retournerai si besoin sans hésiter. Merci
Business
10/10
Exceptional
19 Mar 2025
Sandrine
Très satisfaite du personnel d’accueil
Friends_and_family Friends
10/10
Exceptional
02 Feb 2025
Anastasiia

Great hotel

We really enjoyed our stay in the hotel. The room was new, well equipped and spacious, with very comfortable bed. Breakfast was tasty with big variety of hot snd cold foods. We will definitely come back and try the SPA
Partner
4/10
Poor
27 Dec 2024
DELESPAUX

Bof

Carte démagnétisée 5 fois, salle de fitness payée, mais paiement disparu du système informatique, personnel peu à l'écoute, parking payant cher (22 à 25 euros par jour), accessible par escalier, compliqué avec les bagages.
Partner
10/10
Exceptional
21 Dec 2024
SELMA
Confortable, personnel aimable
Business Self
6/10
Pleasant
12 Dec 2024
Rosslyn
Sense of hospitalitiy lacking, felt like cash cows.
Refused bar service not far from closing time. Not possible to get room service. One person helped resolve the issue, but it was a struggle. Like the forced, painful smile of the restaurant manager. Had booked a double bed, We discovered twin beds. Had a struggle to obtain a modicum of satisfaction. .
Breakfast buffet was not well-managed and staff in the morning miserable.
I prefer to express satisfaction, but am disappointed with some of the staff attitude. We wasted a lot of time trying to sort out things that shouldn't have even been issues. Off days or general discontent ? Either way, that's not good for hotels.
8/10
Excellent
08 Dec 2024
Dirk
We hebben geparkeerd in het Grand place garage en dat ligt op loopafstand van het hotel. Mooi hotel, ruime kamer en uitgebreid ontbijt.
Leisure Partner
10/10
Exceptional
01 Dec 2024
Xavier
Très correct même si la salle de bain me semblait un peu petite.
Mon épouse a eu froid.
Leisure Partner
8/10
Excellent
25 Nov 2024
Cédric
Chambre agréable
Chouette petit déjeuner
Business
8/10
Excellent
14 Nov 2024
Thomas
T
8/10
Excellent
01 Nov 2024
Sabine
Too few parking possibilities on the premises.
Business_and_leisure Partner
10/10
Exceptional
29 Oct 2024
Gérald

Tres bon sejour

Tres belle chambre spacieuse
Un bémol sur la literie trop molle
Business
10/10
Exceptional
28 Jul 2024
veronique

Ont y retourne

Ont a adoré ❤️
Friends_and_family Family
10/10
Exceptional
22 Jul 2024
martin
Juste wow un magnifique endroit. Un 5 étoiles
Leisure Family
10/10
Exceptional
07 Mar 2024
hubert

À conseiller

Excellent hôtel
Seul bémol l’accès qui n’est indiqué nulle part et difficilement accessible
Très bon petit dejeuner
Partner
10/10
Exceptional
19 Jan 2024
Paolo

Perfect for business trip

Smart hotel in the city
Business
10/10
Exceptional
20 Jul 2023
Irina
All was very nice!
10/10
Exceptional
17 Dec 2022
Stefanie

Excellent value for money

Excellent value for money, confortable rooms, good food, in the city centre.
Business
8/10
Excellent
24 Nov 2022
Lucie
Bon séjour, dommage que le spa est payant et doit être réservé à l’avance
Self
8/10
Excellent
11 Nov 2022
KARINA DELLA

Lugar inusitado

Hotel bastante novo, em excelentes condições, bastante agradável, com café da manhã razoável. Tivemos dificuldade em encontrar o Hotel.
Friends_and_family Friends
10/10
Exceptional
25 Oct 2022
Hermine
Très joli hôtel. Spa hammam piscine au top. Chambre spacieuse propre. Merci bcp
Business_and_leisure Self
8/10
Excellent
23 Aug 2022
Thierry
J’ai une grosse déception mais vis-à-vis d’hôtel.com j’avais fait une réservation est sur place on va demander un supplément de
cents 70 €
Friends_and_family Family
10/10
Exceptional
22 Aug 2022
gaubre
Dans l'ensemble tout était parfait .
Leisure Friends
2/10
Poor
20 Aug 2022
Imane
N'allez surtout pas dans cet établissement pour la piscine ou sauna ou Hammam. C'est écrit nulle part sur le site qu'il faut payer 20 euros par personne pour accéder à la piscine ne serait ce que pour une heure. Publicité mensongère.
Leisure Family_with_children
8/10
Excellent
01 Aug 2022
Philippe
L’emplacement et le calme
Leisure Self
6/10
Pleasant
17 Jun 2022
Amal
Tout était plaisant mis à part le fait que nous sommes arrivées 2 heures plus tôt , les chambres étaient prêtes mais nous avons du attendre pour récupérer les clés ou choisir de payer un supplément ce qui pour le moisn est surprenant. Je comprendrai si les chambres n'étaient pas encore prêtes. Mais là non il fallait juste attendre. Aucune accommodation ne nous a été offerte, mis à part déposer nos bagages au lobby et revenir 2 heures plus tard, alors que nous avions fait 8 heures de voyage. C,est mon seul bémol merci
Friends
6/10
Pleasant
17 Jun 2022
Jacco
Restaurant is very good. Standard room is simple but ok. Bathroom a bit too small.
Business Self
6/10
Pleasant
11 Jun 2022
Patrycja

\"Free with your stay\" might not be so free!

Finding the entrence to the hotel was not an easy task even though we took a taxi!
The city has all it's traffic running 'underneath' the city itself and the hotel can be a bit hard to locate.

Once checked-in our stay was great!
Clean and comfortable rooms, breakfast buffet with a good selection of options and pool/relax facillity that was highly appritiated!
(Got an e-mail from the hotel where they promoted the pool/relax with 1 hour for free, only a reservation was needed. But when we wanted to check-out the next day we where surprised with a charge of 60€ (!?) for the hour we spent.)

New/unaware staff or just a shady way to get a few more euros from guests?
Partner
10/10
Exceptional
11 Jun 2022
Iwan
Mooi nieuw hotel met zwembad en Spa! Ik miste wel de mogelijkheid om in de avond iets te eten te kunnen kopen! Als het restaurant dicht is kan je niets kopen aan eten en drinken!
Leisure Partner
6/10
Pleasant
18 May 2022
Verified traveler

Mouais, tout pour faire de l'argent

Mouais... Le problème de cet hôtel est qu'il se veut d'une catégorie supérieure (notamment au niveau des prix pratiqués) mais au final tout semble fait pour augmenter les tarifs, en cachant parfois certains détails...
Exemple : la piscine fait partie du spa... Pratique pour faire payer son accès : 20 euros par personne pour une petite heure !!! Oh, et dans le spa, nous découvrons que le hammam est en panne. Ce n'est pas grave, mais aucune affichette n'en faisait état avant de payer.
De même, l'arrivée est bien compliquée, et une petite notice nous aiderait bien à se retrouver dans ce dédale de rues souterraines car la ville est sans voiture (sans jardins non plus, presque aucune nature n'est visible malheureusement malgré l'absence de voitures...).
Enfin, le petit-déjeuner n'est fait que de produits bas de gamme... L'hôtel veut se donner un air de luxe en proposant de nombreux produits, mais la qualité ne suit pas (les jus de fruits sont atroces ! ils sont servis dans de jolies carafes, mais nous ne sommes pas dupes...).
Bref, je déconseille.
10/10
Exceptional
25 Apr 2022
Sylvie
Séjour au top !
Merci beaucoup
Friends_and_family Family
10/10
Exceptional
18 Apr 2022
Daïrine
Il y avait beaucoup de choix au petit-déjeuner et la chambre était très belle et bien équipée
Leisure Partner
4/10
Poor
01 Apr 2022
Corinne
Le confort de la literie et l' emplacement de l' hôtel..par contre l' accueil très médiocre et nous demandant une garantie de 50 euros sur carte de crédit le parking de l' hôtel payant 22 euros ainsi que l' accès au spa pour 1h seulement 20 euros par personne ! ! Vraiment pas intéressant
Business_and_leisure Partner
6/10
Pleasant
10 Mar 2022
Martin
Bcp à faire autour
Les emoyer offre un excellent service, vraiment
Propre
Le restaurant A1 et le service là aussi A1

C'est mon 2e séjour au Martin's de LLN, j'ai été très déçu des dejeuner. J'y étais pour 9 nuits en passant. Sur tous mes dejeuner, 1 seul etait soit disant chaud. 3 fois sur 4 les oeufs étaient dans la flotte litteralement...tjs les mêmes choix jour après jours, 2-3 fois le bacon etait froid, mou et quasi pas cuit dont une fois avec le gras figer dessus...c'est dire à quel point ça avait refroidi.

Chambre de base = café très de base, sachets qu'il faut tjs chercher pour avoir cafeiné. Désolé mais le papier de toilette est plus que cheap, c'est du papier sabler!

Bref, vraiment à cause du café et surtout des déjeuner, je ne crois pas que j'y retournerais. Et c'est dommage car je vais plusieurs fois par ans dans ce secteur
Business Self
10/10
Exceptional
24 Jan 2022
Rocio
Alojamiento en el Centro de Lovaina la nueva, ideal para lo que necesitabamos
Leisure Partner
8/10
Excellent
21 Nov 2021
Innokenty

Ok

Bon sejour au Martin's. Ce n'est pas le plus bel hotel Martin's que nous avons visité. Mais il reste agreable et confortable.
Partner
8/10
Excellent
18 Oct 2021
catherine
Hôtel très bien situé.
Parfait
Partner
10/10
Exceptional
12 Oct 2021
Verified traveler

top hotel

top hotel, makkelijk bereikbaar en service was top
Business
8/10
Excellent
21 Sep 2021
Mahamadou

Séjour agréable

Séjour très reposant dans le calme et la sérénité
Self
6/10
Pleasant
16 Sep 2021
Verified traveler

Not fair pricing nor a helpful staff

It is a hotel without any service included. The rooms are expensive and on top of that you have to pay a lot of money for basics like a gym and swimming pool. Also room services rates (delivery) are insane high. It is easier and cheaper to pick up the room service at the restaurant (6 euros for them per dish to walk to your room).
Partner
10/10
Exceptional
24 Aug 2021
Verified traveler

Sejour agréable

Hôtel bien équipé pour passer un bon moment de détente.
Friends_and_family Family
10/10
Exceptional
23 Aug 2021
Julie
Très bon conforter SURTOUT une très bonne équipe 👍👍 nous avons très fort apprécié le restaurant au soir ´divin’ ,très petit déjeuner également
Partner
10/10
Exceptional
09 Aug 2021
Priscillia

Je recommande

Nous avons passé un bon séjour.
Tout etait relativement nickel.
Partner
10/10
Exceptional
12 Jul 2021
Verified traveler
La chambre est très confortable, le restaurant est excellent.
Le personnel est accueillant
Business

Location & surroundings

Martin's Louvain-la-Neuve
1 Rue De L'Hocaille Anneau Central Nord, Ottignies-louvain-la-neuve, Belgium

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Martin's Louvain-la-Neuve

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