Name: Hôtel Golf Relais de l'Empereur
Address: 31 Rue Emile Francois, Genappe, 1474, BE

2/10

Poor

01 Jan 2026

Andrew

Clean and well appointed hotel with parking and location near main roads and Waterloo. Local village Genappe has great restaurants also.

10/10

Exceptional

25 Feb 2021

Philippe

Everything was like always perfect

Business

4/10

Poor

19 Jul 2020

Pol

The view ia great, dome of the staff is wonderful, however, lack of will to enforce covid19 protocol from the ataff due the \"exclusive\" nature of the guests make this place mot safe in these pandemic days. If you are one of the negationists that thinks this is just another flu, this is for sure your place, otherwise avoid like hell.

Leisure Pet

10/10

Exceptional

28 Jun 2020

Nadine

Reommended

Very spacious room, perfectly clean and new.
The restaurant has amazing food.
There is an anti-mosquito plug in the room: don't forget to turn it on! (We did forget... :-()

Friends_and_family Friends

10/10

Exceptional

25 Jun 2020

Philippe

Like always great

Business

10/10

Exceptional

29 Apr 2018

Verified traveler

Superb facilities and experience. Slightly surreal experience checking in late at night but very efficient. Will stay here on every trip to Brussels!

8/10

Excellent

23 Feb 2018

Thomas

Nice but isolated

I was sceptical due to the previous low rating. The issues first. This place is isolated. In Winter there is no bar or restaurant. The mini bar is a bottle of water. So when like me you arrive at 8pm in a taxi, there is literally no one to be seen and nothing to eat. Arrival is via instructions to obtain you key fob from a night safe by the entrance - not complicated, but instructions only sent in French - would be better to send in several languages. Once inside, and into the room, things were different. The room was new, spacious, and very clean. A fantastic en-suite, huge in size, great walk in shower. TV available, beds very comfortable, very quiet and a good sleep. Morning - breakfast - no instructions on where this is. Actually in a seperate building. Once found, not the most friendly of people, but the service and quality / freshness of the breakfast was very good - needed it as I hadn't eaten the previous night. I recommended to the owners to put in some kind of snacks in the mini-bar, wine, beer, soft drinks, so that people can at least have something when they arrive. WIFI was not great

6/10

Pleasant

12 Oct 2017

Verified traveler

Quiet Stay

Hotel is about 8 minute drive from anything. Was difficult to find as hotel is far off main road along a narrow rural road. WiFi was very week. Place was clean, staff very nice, comfortable bed, good shower.

2/10

Poor

19 Jul 2017

Phil and Jackie

The description of the hotel is very inaccurate

Difficult to find GPS/Waze take you to the edge of a nearby village. Situated up a busy single track road. no sign on the hotel road side. Room was large, modern and very clean but soulless. We were directed to the restaurant and bar/restaurant which is separate from the hotel. We were informed by the single member of staff that no catering staff had arrived today. Therefore the ONLY available food option was a packet of chips/crisps and only 3 flavours at that!!! On leaving when we said this was a bed and breakfast not a hotel, we were then informed there are full restaurant facilities but ONLY when a tournament/event is on, however not otherwise. There is no lounge area within the hotel itself when the bar/restaurant shuts and is LOCKED at 6pm you are forced to sit in your room unless you go offsite for the amenities they cannot provide namely all those expected in a hotel. I would also add this B&B is in the middle of nowhere so a walk to any facilities is out of the question. Honesty from the reception staff would have meant that we could have driven elsewhere but regrettably this was too late after having a drink at the bar! We should have known better when the numerous golfers onsite did not visit the Bar/restaurant and left after they finished their round.
Who ever owns this hotel is losing a great opportunity and I would recommend a change in management. I have never in years of travelling complained about a hotel before but I feel compelled in this case.

10/10

Exceptional

12 Jul 2026

Kira

Es ist ein wunderschönes Hotel mit einem tollen Frühstück, was die Qualität angeht. Alles sehr liebevoll zubereitet und serviert. Sehr leckerer Kaffee. Ruhig und gemütlich. Unser Zimmer Paar 6 war großzügig und alles war neuwertig. Wir kommen gern wieder. Herzlichen Dank!

Partner

10/10

Exceptional

02 May 2026

sabine

Très bon séjour.

Partner

10/10

Exceptional

03 Feb 2026

Wasim

Beautiful spacious room with nice views , friendly welcoming reception

10/10

Exceptional

18 Jan 2026

huguette

Parfait
accueil au top
personnel adorable
bravo super équipe

10/10

Exceptional

30 Sep 2025

Mariette

Une petite lettre avec ma clef m’attendait à l’entrée, c’était très clair. Très calme, grande chambre très agréable et confort. Je n’ai pas eu l’occasion de goûter le petit dejeuner mais le restaurant du golf est tres correct (ouvert le lundi soir). Je garde pour de prochains deplacements professionnels.

Business

10/10

Exceptional

25 Sep 2025

bruno

Calme sympa et beau

C'est beau, c'est sympa et calme.
Un top hotel a recommander

Business

8/10

Excellent

17 Jun 2025

michael