Name: ibis budget Charleroi Airport
Address: 33, Avenue Jean Mermoz, 33, Charleroi, 6220, BE

6/10

Pleasant

27 Jul 2026

Olivier

The hotel is good. Clean and with handy food options including automatic pizza machine outside which serves surprisingly nice pizza! The main issue is the organisation of the ‘shuttle’ service from the airport which is basically a deal the hotel has with a local taxi firm rather than a dedicated service. Our party had to split in two to fit into taxis with the second part arriving around an hour later and in total the transfer taking about 1.5 hours. Not great when you arrive on a late flight and have an early morning one too! The hotel charges €13 per room for the short journey. We asked a waiting cab what they would take and they said €20. So it is possibly best to do that if you don’t want to be kept waiting around with uncertain information. It is a walkable in the day probably but with luggage a bit of a trek. Otherwise a good place but really let down by the transfer arrangements.

6/10

Pleasant

08 Jun 2026

Martin

Unfortunately it's a bit too far to walk from the Terminal (and quite well hidden) so you probably need to call for a taxi - extra 13 Euro's. Build this into your budget and you're probably better staying at a better quality hotel further away (in Charleroi if you're adventurous!).
No a/c in the room which meant open windows and listening to aircraft (it is an airport hotel after all).
Room was small but had en-suite facilities.

Business

10/10

Exceptional

08 Jun 2026

Zachary

Bit of a pain to get to, follow the path through the car park from terminal one and you'll get there

6/10

Pleasant

31 May 2026

Shaoshen

Good shuttle taxi service, the room is a bit noisy

Friends_and_family Family

8/10

Excellent

30 May 2026

Sue

Staff allowed us to check in early and helped us with directions to town - very helpful

8/10

Excellent

28 May 2026

Lyn

Good value!

Friends

10/10

Exceptional

02 May 2026

JOSE LUIS

muy atentos en recepción, muy conveniente la cercanía al aeropuerto

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Jenny

We stayed for one night and this ticked all the boxes- we walked from the airport in around 20 minutes. Room was perfect and breakfast was just what we needed

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Edward

Staff were very helpful on arrival, and the room was functional for someone arriving late at night and with an early morning start.

Family_with_children

2/10

Poor

27 Mar 2026

Dinarte

I am writing regarding a serious issue with my recent reservation.
While booking for my birthday, I selected the date 23/02, but due to an error during the booking process, the reservation was unexpectedly changed to 23/03.
As I returned from Lisbon on the same day, I arrived very late and immediately explained the situation at reception. I kindly requested a correction of the date, as the mistake did not reflect my original intent and was clearly visible when comparing the reservation details.
Unfortunately, the receptionist was unhelpful and refused to assist. Instead, I was charged a full, more expensive rate than my initial booking — and without breakfast, which made this situation even more disappointing.
This turned what should have been a special birthday moment into a very unpleasant experience.
I respectfully request:

A reimbursement of the price difference, or
A full or partial refund, or
A credit/voucher for a future stay under the original conditions.

I trust this matter can be resolved fairly and swiftly, as this situation does not reflect the level of service I expected.
Thank you in advance for your attention.
I look forward to your response.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Simon

As a solo traveller with no car the hotels location was not as convenient as I'd expected an \"Airport Hotel\" to be.
A 27min walk from the terminal or a €13 taxi fare.

Other than vending machines for snacks and drinks, the only other options were a r vending machine in the car park or a petrol station about a 10min walk away.

The hotel was clean and tidy in general but the carpet on the 2nd floor corridor was very dirty.

Staff were pleasant and the breakfast as basic but adequate.

8/10

Excellent

06 Jan 2026

Mayra

Confusion on arrival, their Shuttle service instructions could be more specific.

6/10

Pleasant

23 Sep 2025

fouad

Shutte / taxi we paid 13 euros for, dropped us in the parking lot instead of near the terminal. So we had to walk another 100 meters with luggage in hand. Driver was super friendly.

Leisure Family

4/10

Poor

06 Aug 2025

Cynthia

Very, very budget -- I wouldn't stay again

I stay in some budget hotels, but this one is more \"budget\" than others. There was a tiny toilet with a door and a small shower with a door, both opening to the room. There was NO BLOW DRYER and no AC. The property wasn't updated. I walked to the airport terminal (25 minutes) but if you sign up for a taxi or a service, it's $13--not inexpensive at all considering it's 1.2 miles. Anyway, some may park there or have reasons to choose it, but I wouldn't choose it again.

Self

8/10

Excellent

31 Jul 2025

Caitlin

Great cheap one stay if you are flying

Leisure Self

6/10

Pleasant

19 Jul 2025

Isabella

We spent a night only as we had a very early flight. The room is super small but clean.
I wouldn't recommend it for longer stays than 1 or 2 nights.

Leisure Family

8/10

Excellent

17 Jun 2025

Valeriy

We had very short stay. The hotel is typical for other ibis budget hotels.

Business

2/10

Poor

16 Jun 2025

Naraiyan

Bed bugs could not stay here again at all! Flies and insects everywhere

10/10

Exceptional

26 May 2025

Brenda

It was a great stay would thoroughly recommend.

Partner

10/10

Exceptional

25 May 2025

Mr Peter J

Excellent

A great stay everything perfect ideal location for city, staff were amazingly helpful thoroughly recommended.

Partner

2/10

Poor

11 May 2025

Rachel

Terrible! Arranged airport transfers via the hotel (the two people on reception when we checked in were actually very nice and super helpful) we had checked in late and then had to be up early and leave for 6am. My friend has bad knees and struggles with stairs so we always take the lift! Just before 6am we waited for the lift but the light kept going out and nothing happened. Eventually we managed to get the lift to our floor, only at the bottom to be met by a member of staff pointing his finger saying‘you’re late’ it was 6.03am, I tried to explain about the lift only to be met with utter hostility, and we were told er should have taken the stairs!
No not stay at this hotel, they have no understanding of customer service and are not accessible for people who aren’t able bodied. What a horrible way to end a holiday. Staff should be trained to treat customers with respect and understanding

6/10

Pleasant

04 May 2025

Hayley

If you're looking for a clean budget hotel with friendly staff, then this is ideal. Unfortunately our room was VERY dated with a cery uncomfortable bed and the smallest and thinnest pillows ever. There's absolutely nothing around the hotel as it's on an industrial estate by the airport. Convenient for the airport though, very clean and the staff were very friendly and helpful. It was a very very dated and uncomfortable room thpugh unfortunately

Leisure Friends

6/10

Pleasant

12 Apr 2025

George

Its really on budget.
Only good side is the aproximity to the Airport.
One night only place

Leisure Family_with_children

10/10

Exceptional

27 Dec 2024

Kelly

Great cheap hotel for an airport stay

Friends_and_family Friends

8/10

Excellent

29 Nov 2024

Rachel

Ibis budget

Easy check in. Staff were lovely. Room small, but you get what you pay. Bed was comfy enough.
No luggage storage.
Vending machines require cash.

Partner

10/10

Exceptional

17 Nov 2024

Peter

Perfect for our one night.

Partner

6/10

Pleasant

16 Oct 2024

Verified traveler

3 out of 5. Bare minimum. 10 ' drive from airport

When I arrived at the room the bin was full of garbage. The bin was outside the toilet in the bedroom. There was only two shower towels and not face towels or rag for outside the shower. The heating was a very small heating element and it took hours to warm the room. No appliance in the room. A double bed a plastic chair and a small desk. I booked it to be near the airport. Paid 65€. Thought on the site it mentioned that it was 650m away from the airport you need to book a taxi to drive 10 minutes to the airport. The reception asked in advance 13€ to book me a taxi. No telephone on the room, that means if you have an early flight you need to depends on your alarm to wake up on time. I didn't see the breakfast to have an opinion because I left the hotel early in the morning. Overall I give it a 3 out of 4.

Self

8/10

Excellent

08 Oct 2024

Verified traveler

Great place for stay before flight. Nice breakfast choice, 15 minutes walking distance to the airport. Comfortable bead.

Partner

10/10

Exceptional

03 Oct 2024

Keri

Good airport access

Easy to get to airport. 2€machine coffee if you’re up before breakfast. Easy to book shuttle, 13€

Self

8/10

Excellent

22 Sep 2024

Anca

Good for waiting for early departure flight

Leisure Partner

10/10

Exceptional

21 Sep 2024

Elaf Jasim Abbood

So goood 😊

Business_and_leisure Self

2/10

Poor

18 Sep 2024

Mian Sikander

The room service lady unlocked and entered room at 10am when we were on bed, i am really shocked at this behaviour and just wondering what they do in absense. The receptionist guy wasn’t a nice guy as well,he was very rude and room there were bed buds who were biting us whole night and room was smelling of urine and i am not kidding at all,i saw a review about same thing before but i was like maybe it was a lie but its true. Thank God the stay was of one day only!!!

Leisure

6/10

Pleasant

11 Sep 2024

Somnath

Overall good

8/10

Excellent

13 Aug 2024

robert

Nice staff!!

Leisure Partner

10/10

Exceptional

11 Aug 2024

Mishel

Close to the airport, with what you need.

Leisure Partner

2/10

Poor

07 Aug 2024

Kingsley

Absolutely nothing good about the hotel, starting from staffing collaboration with Taxi drivers to collecting more money from clients

6/10

Pleasant

26 Jun 2024

Ross

For the money, it's honestly pretty bad. Uncomfortable bed, bad pillows, 2km walk from the airport (25 mins Google maps). Small, broken shower door didn't close. Just pretty crap for £70

Self

2/10

Poor

21 Jun 2024

John

Abbsolutely terrible stay

This was a terrible stay ! We arrived late but not overly late ( 10.00 PM) and were advised that only one of our two rooms were available . When asked what the hotel planned to do about this, the young student ( left alone to deal with a very busy time for check ins ) had no idea how to handle the situation . Eventiually after extensive calls to a colleague , we were given two rooms but one was a tiny double room for two grown men . There were around 20 angry and frsuterated priople in the queue for check-in when we went upsairs . Later , our freinds were awoken by a member of staff who demanded their names. What a shambles . No apology provided .

Friends_and_family Friends

10/10

Exceptional

16 Jun 2024

Cristina

Convenient for the site to have the facility to the airport.

Leisure Friends

4/10

Poor

30 May 2024

Verified traveler

Wouldn’t bother

Hotel is a pain to get to from the airport €20 for a 3 minute drive if you get a taxi. Bedroom was of decent size (that’s the only positive). Bathroom smelt of urine which in turn made the room smell the same! Bed was uncomfortable and it was noisy throughout the night. I understand you get what you pay for (£55pn) however I at least expect cleanliness and some comfort from the bed.

Friends_and_family Friends

10/10

Exceptional

19 May 2024

Waleed

Thanks

Leisure Family

2/10

Poor

20 Apr 2024

Helen

Dreadful.

Was more like a youth hostel. Rooms tiny, bathroom flooded the bedroom. Nothing good about it at all. Never again. Do not stay here. Only good thing was we had an early flight so could leave ASAP.

Friends_and_family Family

8/10

Excellent

11 Apr 2024

Adam

Ideal for what I needed. Cheap hotel next to the airport.

Leisure Self

8/10

Excellent

20 Feb 2024

Adrian-Florin

Is closed to airport.
Acces into property is not the best.

Business_and_leisure Self

8/10

Excellent

04 Feb 2024

Louisa M

Easy to and from airport for a fee.

Leisure Partner

4/10

Poor

27 Jan 2024

TABASAM MUBEEN

Dissapointing

Not so good as services not available of any kind limited vending food only available in hotel

No kettle hot water facilities of any kind would not use this hotel again.

Partner

10/10

Exceptional

26 Jan 2024

Sergei

The hotel was nice, very convenient to get from the airport for one night. The price worths it.

Leisure

8/10

Excellent

02 Jan 2024

Miguel

Not bad. Airport budget hotel. Friendly staff.
Good breakfast.
It's what you would expect when booking.
Many thanks

Business Family_with_children

8/10

Excellent

27 Nov 2023

Bartlomiej

.

Business Self

10/10

Exceptional

18 Nov 2023

Jade

Friendly staff and close to the airport

8/10

Excellent

31 Oct 2023

Jakub

For the price this was a great find. I only stayed the night before an early flight and it was great. Staff was friendly during check in & check out. Bed was quite big and perfectly comfortable.

Only downside was that if people were in the halls you heard them very clearly, but Ibis provides earplugs for the rooms so it works out.

Leisure Self

10/10

Exceptional

08 Jul 2023

Josh

Great location

Great location and very friendly and helpful staff. Bed was a little small but perfect for 1 quick night

Partner

6/10

Pleasant

07 Jul 2023

Caitlyn

Water kept spilling out of the shower and onto the tile next to the sink. We had no soap in either dispenser given to the room. Mattresses are more like bricks so if you like a firm mattress it’s for you. The first man who checked us in was very kind and polite, but the second man checking us out was curt and let other people interrupt our conversation about getting to the airport. Shuttle was on time but there’s limited seating so we had to fight other guests for a spot that we had “reserved”. Facility was clean for the most part which was good. But there’s no way to get food from vending machines by card. They’re all purchase by coin/cash. No restaurants were nearby or open, so we had to get a pizza from the machine outside (which turned out pretty decent). Overall was a fine experience but could’ve been better.

Leisure Partner

8/10

Excellent

18 Jun 2023

DAVID

Fit for purpose.

Leisure Partner

8/10

Excellent

12 May 2023

Soamva

It is conveniently located near the airport and isnt too expensive. Downside was the loud noise from the doors to other rooms slamming shut and conversations in the hallway while trying to sleep.

Leisure Family

2/10

Poor

03 Apr 2023

Janie

We had a Terrible experience when we arrived in Brussels March 27/23. We waited two hours for a shuttle and finally decided to take a taxi, the taxi driver told us our hotel which we booked with a Expedia was at the wrong airport, We called the Ibis hotel but they wouldn’t give our money back, that mistake cost us over 500 E , we flew from Faro Portugal to Brussels Airport, if you can refund us we would appreciate it

Leisure

10/10

Exceptional

30 Mar 2023

Velislava

The property was close to the airport. Staff was very helpful. I did not have any problems or complaints. I would recommend it for a overnight stay or longer

Leisure Family

8/10

Excellent

16 Dec 2022

Yehuda

The room was fine, no complaints

Business Self

6/10

Pleasant

11 Dec 2022

ABIMAEL

Really close to the airport

Leisure Partner

8/10

Excellent

20 Nov 2022

Andrew

A brief overnight stay due to an early morning flight to Liverpool. Clean and comfortable but with no bar or cafe, only vending machines. A 15 min walk from Charleroi airport so convenient if you’re travelling from there.

Leisure Friends

10/10

Exceptional

27 Oct 2022

Ofir

Nice Stay

the place is nice comfortable and clean.service is good

Friends_and_family Family

8/10

Excellent

20 Oct 2022

Thomas

Good for the price

Good budget hotel - has everything you need and 3 prior beds (with bunk) per room which was nice - only issue was that you have to pay for breakfast in advance and it finishes very early.

Friends_and_family Friends

8/10

Excellent

18 Sep 2022

WILLIAM

Overnight Stay

-Customer-friendly staff

-A bit over-priced for it's simplicity

-very close to the airport

Business Partner

8/10

Excellent

29 Jul 2022

Kristin Walter L

Good for what it should serve

friendly welcome
the hotel is good for what it should serve

Friends_and_family Family

8/10

Excellent

15 May 2022

Brandy

Walked from airport. Greeted by friendly staff. Walls were thin—you could hear everything in surrounding rooms. WiFi was good. It met our needs. Perfect place to stay for overnight layover.

Leisure Family

6/10

Pleasant

18 Apr 2022

Paul

It’s cheap and basic. I have to say that the gentleman on reception had so many people queuing and asking questions even at midnight, but he remained polite and helpful. He was a credit to the company. Bravo monsieur.

Leisure Self

2/10

Poor

14 Nov 2021

Ludmila

No receptiveness neither from hotels.com, nor from the Ibis. I booked the hotel far away from my location by mistake and the idiots didn’t want to cancel it, neither the hotels.com didn’t want to move the night to my hotels.com email. I have paid for nothing. Thus the worst possible experience with ibis and hotels.com.. will be moving to another platform to do bookings..

Self

8/10

Excellent

15 Oct 2021

Omar

Wonderful stay

I stayed there for 6 days on a business trip and I was very pleased.
The Hotel is very clean (bed sheets, towels... etc.) and the staff are super nice frankly speaking.
Remember it's not only an IBIS Hotel, but also a Budget one, so don't expect anything fancy or to find anything other than the standard stuff, hence it would be very convenient for short business stays. They have vending machines for very limited food and drinks. However there's a gas station nearby (15 minutes on foot) with wider varieties.
It's not noisy as other reviews claim.
I'd recommend it ;)

Business

2/10

Poor

30 Jan 2021

Josef

They should name this hotel - Disaster Hotel

Transiting from Brussels we opted to stay at this hotel for 6hrs. We were a total of 3 adults plus an infant. Our flight arrived at 8 pm, we called for a taxi and arrived at the premises around 9pm.

The front desk reception (didn't speak English despite the claim they do), greeted us by telling us that he cannot give us the room due to the fact that we had an infant with us and requested us to book another room.

We explained that we were transiting and will leave in 6 hours and if the infant was the problem, one of us can stay in the lobby. He kept on blabbing something similar to English but refusing to check us in.

The reception offered a full refund, got the receipts from the epos machines, left the premises and in the meantime booked another hotel doing this at 5 degrees with drizzling rain close to 10pm.

Despite I was issued a full refund, next day I got charged and when I called this hotel the lady answering told me that this was hotel policy, since the booking was cancelled after 8pm. Until writing this review I am still in contact with Hotels.com to get a closure on this issue.

Friends_and_family Family

8/10

Excellent

14 Jul 2020

Lou

Clean and easy to get to, very near motorway and airport.

Leisure Partner

8/10

Excellent

27 Feb 2020

Verified traveler

Good hotel. Very close to the airport. We stayed one day but was nice.

Leisure Partner

8/10

Excellent

19 Feb 2020

chantal

Great

Partner

8/10

Excellent

16 Jan 2020

Verified traveler

Only food available was from a vending machine .
Didn’t like the bunk bed.

Leisure Friends

6/10

Pleasant

03 Jan 2020

Liam

Very small room was expecting bigger even for a budget, beds was rock solid and woke up with a bad back

Friends_and_family Friends

6/10

Pleasant

06 Dec 2019

Verified traveler

The room was clean. It was difficult to arrange transport between the airport and different destinations. A complementary shuttle would have been much appreciated. Check In was easy. The room is small, but it’s to be expected at a budget, 1-star property.

Leisure Partner

4/10

Poor

25 Sep 2019

Verified traveler

Far, lonely, staff not friendly. Consider to rent a car.

Leisure Family

6/10

Pleasant

09 Aug 2019

Verified traveler

I think the price is not realistic for the quality of service offered.

Business Family

6/10

Pleasant

27 Jul 2019

JOHN

Functional - prepare to go hungry if no car

Welcoming and English speaking staff. Hotel is a bit remote with nowhere to get anything decent to eat nearby unless you’ve got a car ( that’s not the fault of the hotel obviously )

No air conditioning in the hotel so staying on the hottest day of the year meant for a fairly uncomfortable nights sleep.

Breakfast was great and good value for money. Shuttle taxi available to and from the hotel although at €10 it is a little on the expensive side given the distance.

Would I stay again? Probably not, I’d use the “proper” full service Ibis instead.

Partner

6/10

Pleasant

16 Jul 2019

Verified traveler

Not impressed

Avoid if you can. Very basic hotel. Sent a taxi driver who charged us 10 when the meter clearly says 8. Overpriced vending machine. No kettle provided had to microwave water for tea. The man at reception extremely protective of their free lemon water wouldn't allow us to fill up a water bottle.

Partner

2/10

Poor

08 Jul 2019

Verified traveler

Struggled to find the place. Old and dated inside. You could hear people walking in the corridor, doors opening and closing & people having sex. They provide ear plugs for the passing airplanes but that's not the noisiest part.

Partner

6/10

Pleasant

28 Jun 2019

Verified traveler

Short distance from the airport is great and you can book a taxi. However the down side is that there’s no kettle with tea bags and coffee.. it would be lovely to have it in the room.

Leisure Partner

8/10

Excellent

23 Jun 2019

Verified traveler

Much as expected. But no hot water in the shower at 9am the morning after checking in :(.

8/10

Excellent

12 Jun 2019

Margaret

A clean comfortable overnight stop. Thanks.

Ideally placed hotel for plane arrivals and departures in your travel plans. 20 min walk from hotel or taxi €15. Look for the blue directional airport signs with the yellow 'walk and go' signs(from the petrol station) but at 2300hrs in the dark leaving is not as easy . Good luck.

Partner

6/10

Pleasant

11 Jun 2019

Verified traveler

Check in service was bad

Friends

2/10

Poor

22 Apr 2019

Verified traveler

House keeping is very bad we stayed three days no one change the bed sheets I told to receptionist no one take care don’t waste your money in this hotel

Friends_and_family Family

10/10

Exceptional

31 Mar 2019

Verified traveler

Nice and safe hotel. It is gated hotel. Clean and with usb charge port.

8/10

Excellent

28 Mar 2019

John

Overnight Stay.

We were flying to Bordeaux from Charleroi the next morning. The location of this hotel provided the opportunity to explore Brussels then stay overnight near the airport. We took the train to Charleroi and then a taxi to the hotel in the evening. The next morning, it was a very short taxi trip to the airport.

Partner

2/10

Poor

06 Mar 2019

David

Not fit for family

I didn't like the hotel. Not fit for family. Not good for someone who is staying more than a day. There was not socket close enough to the bed to allow a connection with a health aid divice. The comfort is poor.

Family

6/10

Pleasant

13 Jan 2019

Verified traveler

Basic

It is a place with a bed. Good for early flight. The walls are thin and it can be noisy. Shower is tiny. Toilet, which is separated from the shower, smells like a portapoty. It is almost a hostel.

Partner

8/10

Excellent

28 Dec 2018

Verified traveler

Nice cheap hotel 20 min walking from airport if you need just sleep and take shower for cheap price its a bast way

8/10

Excellent

18 Dec 2018

Ingrid

Great service!

Arno at reception was amazing! Friendly and knowledgable. The room was very clean, great for budget. No hairdryer which is an issue. It’s a 2km walk from the airport but very well laid out. Do not walk at night as it is not well lit.

10/10

Exceptional

10 Dec 2018

Verified traveler

We had a great stay! Nice and clean rooms and very friendly staff. Affordable breakfast options. We just stayed for a few hours because we were flying out early the next morning. Perfect for anyone in that situation.

Only thing that could have improved it is if they had an actual shuttle bus like they advertise that they do. They will just book you a taxi, which is very pricy. We ended up walking for around 25 minutes to get there.

Leisure Partner

2/10

Poor

06 Nov 2018

Connor

Very rude hotel receptionist who got physical when I was filling up my water bottle from the water canister. He grabbed my hands and shoved me away and the began explaining that he couldn’t refill this canister up 10 times a day. The water appeared to be free for all to use but, I was denied any water from this and was told to use the tap in my room. Very unhappy with this treatment.

10/10

Exceptional

18 Oct 2018

Vincent

Close to airport, clean with good parkingand easy to find

6/10

Pleasant

04 Oct 2018

Melissa

It was ok

The hotel was ok. We only stayed one night and it served the purpose of being close to the airport. The bed was the typical hard european bed and the pillow was flat and just as hard. The shower was a good size and the pressure was good. The water temperature fluctuated a bit. Would have been nice to have a towel for the floor (we only had a towel for each person). The hairdryer that was provided was terrible (it blew cold air).

Partner

8/10

Excellent

24 Sep 2018

John

Value for money , although location remote from facilities (except airport} and approach roads need repair!

Partner

8/10

Excellent

23 Sep 2018

George

Budget hotel, good for a night stay between flights. Not too far from the airport, around 15 mins by foot.

8/10

Excellent

24 Aug 2018

Verified traveler

Reasonable

Reasonable / comfortable room for the price.

10/10

Exceptional

22 Aug 2018

Debarchan

Pleasant and comfortable stay

It was a pleasant stay in IBIS even we reached late night around 1:30AM as the flight was delayed from the source.

Family

8/10

Excellent

02 Aug 2018

Verified traveler

Basic but nice

One of our party had a 7.00am flight from Charleroi and the hotel was the obvious place to stay. We have stayed in other Ibis hotels and found them all comfortable. The only problem with the one at Charleroi was the difficulty in finding it. Our GPS took us all over the place before we finally arrived.

Friends