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Van der Valk Hotel Waterloo

Waterloo · Belgium

Chaussée de Tervuren, 198View location

8.8/10Excellent522 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location8.6/108.6
Neighborhood8.0/108.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Van der Valk Hotel Waterloo

Quietly situated, this appealing hotel lies in a suburb of Waterloo just a few minutes drive from the battlefield of the infamous Battle of Waterloo. A stop for public transport is roughly 500 m from the hotel. This hotel comprises 79 rooms spread over 2 floors.

An inviting lobby includes a reception. Dining options comprise a bar and a restaurant. Business guests are invited to make use of the four hotel conference rooms. The stylish rooms comprise a private bathroom with hairdryer, a direct dial telephone, a trouser press, a hire safe and a minibar.

Guests may work out in the hotel gym.

Read more about this hotelShow less

Located in Waterloo, Van der Valk Waterloo is within a 5-minute drive of Brocante du Lion and Ancient and Primeval Beech Forests of the Carpathians. This hotel is 11.9 mi (19.1 km) from La Grand Place and 9.4 mi (15.1 km) from Avenue Louise.

Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Waterloo? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.
    • Management fee: EUR 3 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 12 for children
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Dutch

Nearby attractions

Ancient and Primeval Beech Forests of the Carpathians 3 km / 1.9 mi
Brocante du Lion 3.3 km / 2 mi
Royal Waterloo Golf Club 4 km / 2.5 mi
Lion's Mound 4.1 km / 2.5 mi
Chateau La Hulpe 7.8 km / 4.8 mi
Genval Lake 10 km / 6.2 mi
Hulencourt Golf 10.5 km / 6.6 mi
Bois de la Cambre 12.5 km / 7.8 mi
Universite Libre de Bruxelles Solbosch Campus 13.9 km / 8.6 mi
Foret de Soignes Sport 14.2 km / 8.8 mi
Ravenstein Royal Golf Club of Belgium 14.2 km / 8.8 mi
Avenue Louise 15.1 km / 9.4 mi
Ixelles Ponds 15.8 km / 9.8 mi
Flagey 16 km / 9.9 mi
Saint Gilles Town Hall 16.1 km / 10 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 2
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Golf course
Show 31 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Breakfast buffet
  • À la carte dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • GolfExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Van der Valk Hotel Waterloo

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Van der Valk Hotel Waterloo

8.8
Excellent
522 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
8.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Ben
Great hotel
Great staff
Excellent food
Friends_and_family Friends
10/10
Exceptional
02 Jul 2026
chris
Room was clean and tidy, staff are amazing very helpful and couldn't do enough to make your stay enjoyable highly recommend
Family_with_children
8/10
Excellent
19 Jun 2026
Douglas
Overall it was an excellent experience. Fantastic front desk staff. Top notch!
First hotel in Belgium (it was our fourth a this trip) with a small refrigerator in the room. Free parking is always a huge plus in my book.
A couple of notes, though. If you are going to change €24 for breakfast, the food on the buffet line needs to be hotter than lukewarm. (Although the freshly prepared omelet was hot.) And the shampoo/body wash dispenser in the shower was broken and/or empty.
Dinner at Restaurant was much more reasonable than breakfast and delicious.
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Pietro
An interesting hotel with some very beautiful elements (brick ceilings, restaurant and bar area), next to other very average spaces, such as the halls leading to the room (more motley looking). The actual bedroom was ok. Clean and efficient. But not spectacular. We ended up sleeping with the window open because we couldn’t get the air conditioning to work.
Partner
8/10
Excellent
19 May 2026
M Arif
Great stay
Friends_and_family Family
8/10
Excellent
02 May 2026
Brian
Nice modern rooms with comfortable appointments. The hotel more or less revolves around the restaurant which is very good. The staff were top notch.
Partner
10/10
Exceptional
26 Apr 2026
Cynthia
The hotel exceeded expectations in every way: lovely large rooms, well trained and friendly staff, great restaurant, great location, and best of all, an incredible serve-yourself breakfast set up. I recommend this hotel very highly.
6/10
Pleasant
12 Apr 2026
Colin
Unfortunately the hot water supply failed in the lodge on our first morning. The hotel moved us to a room in the main hotel. Much nicer but we could have done without the hassle to repack and move before breakfast.
Partner
8/10
Excellent
18 Mar 2026
Muhammet
Staff were so nice
Hotel is a bit old especially the room
2/10
Poor
12 Dec 2025
Tom
Looks good on the surface until you sleep in a bed so narrow you will fall of it if you roll while you sleep. Very noisy with a bar open until late and shouty clients. Cleaning staff stole something pricey enough from my bad but not used often enough for me to notice until I had checked out (clever!). Avoid this hotel.
Leisure Friends
8/10
Excellent
10 Nov 2025
Stephen
Friendly staff..great service..wonderful food.
4/10
Poor
23 Oct 2025
Nicholas
I have stayed at the Van der Valk a few times and have always enjoyed my stay. Unfortunately on this occasion I was extremely disappointed; a flushing toilet & hot breakfast are minimum requirements.
10/10
Exceptional
01 Oct 2025
michal
Clean,new and big
Business
8/10
Excellent
14 Sep 2025
Charles
Modern building behind older facade. Good parking. Steps up to hotel entrance. Excellent clean and spacious bedroom. Seemed short of staff, so service slow. Some young staff seemed under-trained, and rather bored by their work. Too much loud music in dining room.
Leisure Partner
8/10
Excellent
31 Aug 2025
Derek
G
Leisure Family
10/10
Exceptional
23 Aug 2025
SUNG NAM
Parking is convenient, and the room is clean and quiet. And the staffs were polite and kind.
Leisure Friends
10/10
Exceptional
18 Aug 2025
XILIN
Restaurant is good, worth a try!
Leisure
10/10
Exceptional
10 Aug 2025
Karen

Great hotel

Hotel is in a great location with plenty of parking
Staff very helpful and rooms clean and comfortable.
Good restaurant on site
Train station 20 mins walk away for links to airport and Brussels
Will definitely use again when in area
Partner
10/10
Exceptional
15 Jul 2025
Paulus
The hotel looks great for the money paid. Near the Waterloo battlefield and near restaurants. Room is larger than typical European rooms.
10/10
Exceptional
04 Jul 2025
Alison

A quiet, relaxing hotel

A lovely quiet hotel with an on-site restaurant and outdoor bar. Very comfortable. Near to shopping area and public transport.
Partner
6/10
Pleasant
17 Jun 2025
Louise
Nice hotel and great staff. However, a light under the bedside table kept coming on and off randomly in the early hours - several times a night. I asked the front desk to have someone sort it out on 3 occasions and it was never dealt with. 7 night stay with very interrupted sleep. Won’t stay here again. Apparantly lots of people have complained about these lights. They need to remove them as they add no value other than ambience - which isn’t required at 4am!
Partner
8/10
Excellent
12 Jun 2025
Paul

Good locàtion.

Nice room 20 minute walk to centre of waterloo, but along busy road. Well loçated for battlefield

Bar not manned most of the time gettìng served took time! Reception staff very helpful and would fetch staff to serve. When weather improved so did seřvice!

Breakfast buffet style and whilst not the best did the job well.
Friends_and_family Friends
8/10
Excellent
28 May 2025
Stanley
The onsite restaurant is pretty and adequate. The rooms are basic, but the walk-in rain shower is nice. Bathroom amenities need an upgrade. They provide only a small sliver of soap and small bottle of body wash for washing and bathing. There are no washcloths, which probably means their clientele is mostly European.
Leisure Self
10/10
Exceptional
17 May 2025
Lai Yee
Room is very clean, staff are friendly, breakfast is great!
Leisure Partner
8/10
Excellent
14 May 2025
Nicholas
Nice hotel in nice location. Use regularly on business.
Business
10/10
Exceptional
11 May 2025
Anne
This is my go-to when in Waterloo. The hotel is always spotless and you see constant cleaning and attention to every nook by dedicated staff. The rooms were all redecorated and are gorgeous. Sleek Euro business modern with warm tones and soft lighting with excellent beds. Staff is very attentive and happy to help make your stay, cocktail or meal enjoyable.
Business_and_leisure Self
10/10
Exceptional
04 May 2025
Bernard
N
Leisure Family_with_children
10/10
Exceptional
29 Apr 2025
Mary Ann
A beautiful facility. The bar and the restaurant were fantastic. Really got a wonderful rest as well. We will be back next time we visit Waterloo!
10/10
Exceptional
27 Apr 2025
Paul

Excellent hotel

Excellent service and food. Rooms are very nice and the bed was very comfy.
I would definitely recommend this hotel
Friends_and_family Friends
10/10
Exceptional
06 Apr 2025
dale
Beautiful hotel with a hospitable staff
Leisure Partner
10/10
Exceptional
18 Mar 2025
Kimberly
The hotel was clean and staff was so helpful. Its a shame that the hotel is in middle of nowhere.
The room was immaculate and the bed plus the pillows were amazing as well.
Leisure Self
10/10
Exceptional
04 Mar 2025
MIA BUENSUCESO
We were there to visit the Battle of Waterloo site. Its not close to the hotel of course but since we have a car it was convenient. Hotel looks newly renovated. Really classy, very spacious and very clean. Love the breakfast. Friendly staff.
Leisure Partner
10/10
Exceptional
09 Jan 2025
Jitesh
Excellent service
Business Self
10/10
Exceptional
08 Dec 2024
FRANCOIS
Safe and quiet
10/10
Exceptional
04 Dec 2024
Paul

Great place

Only one criticism is not enough coffee in room . Everything was good service food and staff excellent
Business
10/10
Exceptional
10 Oct 2024
John
The hotel is set back off the road in an office park, so you might miss it. Beautiful facility. The staff was very helpful. The breakfast is a bit expensive but very good.
Leisure Partner
6/10
Pleasant
18 Sep 2024
Stanley
The room was average but modern. Good mattress. Rain shower head in the bathroom. It had a pretty restaurant that I had to walk around to get to my room. I had several meals in the restaurant that were good but not outstanding. It has a good local reputation. Unfortunately, I had the breakfast buffet one morning and was food poisoned with intestinal effect within the hour. The food had been out all morning. The hot food was hot, but was obviously not refreshed over the 4-5 hours.
Leisure Self
10/10
Exceptional
11 Sep 2024
p

Hotel stay

Stayed here several times and still Very good overall.
Business
8/10
Excellent
28 Aug 2024
aron
for visiting Baarle you couldn't have a better location and the food at the restaurant was fantastic!
Leisure
10/10
Exceptional
31 Jul 2024
Nicola
Hotel was great, rooms have been refurbished to a high standard.
Leisure Partner
8/10
Excellent
22 Jul 2024
James
Great hotel. Onsite large parking lot. Lots of good choices within walking distance. Only knock was the rooms AC was out for my stay.
Leisure
8/10
Excellent
25 May 2024
Geoffrey
The room was large and comfortable. There was building work going on down the corridor but it caused no inconvenience. The dinner was excellent but took some time to prepare (an issue in the kitchen?)
Partner
10/10
Exceptional
02 May 2024
Pamela
One night stay only - lovely hotel and great location
Leisure Partner
10/10
Exceptional
26 Apr 2024
Kurt

Really nice overnight stay

Very nice and clean hotel. Didn’t eat at the hotel but it looked great.
Friends_and_family Friends
10/10
Exceptional
02 Dec 2023
Jeff
A very pleasent professional hotel
Leisure Partner
4/10
Poor
30 Oct 2023
Verified traveler

Bad experience

The bed was uncomfortable. I requested a big bed but was given 2 uncomfortable singles. The room is in a different building than the reception & bar meaning you have to walk outside then in to join the bar & breakfast in the morning. The breakfast quality is not worth the money you pay for. The food is located in a dark area. The jam selection is poor, had no taste to it. The staff were overwhelmed, had to ask for a warm glass of milk and was told “wait” maybe a language barrier.
Business
10/10
Exceptional
23 Oct 2023
Anthony
Modern clean room, nice reception, bar and restaurant.
Business Self
10/10
Exceptional
05 Sep 2023
MICHAEL
Really a cool hotel. Classic, great restaurant and outdoor area. Lovely breakfast - a fresh wide selection.

The rooms are great.

Do yourself a favour and stay at Van Der Valk Waterloo.
Leisure Partner
10/10
Exceptional
16 Aug 2023
Robert

Great hotel in Waterloo with fantastic service

As repeat visitors to the hotel both under previous and current management, we have always enjoyed our stays as it is in a very convenient location both for Waterloo itself and for Brussels, and the rooms of various sizes we have stayed in have always been good value for money.
Parking is free and easy, the new outside bar /dining area is a nice addition
Breakfast (buffet) was always included previously and no longer is as a Van der Valk hotel, so that would be my one negative point.
But this was the first time we also had dinner at the restaurant though and it certainly won't be the last as we found the food and service were very good. Considering how busy the restaurant was both with locals and guests, it is definitely a sign of ongoing quality.

When checking into our room, we found that the air conditioning in our room was not working, which was a worry in the current hot weather. We immediately asked reception if it could be looked at. We were informed some rooms have issues with air conditioning due to ongoing upgrades in the hotel, but the receptionist then went out of his way to find us an alternative room with working air conditioning and he eventually did.
I can not say enough how friendly and helpful he was and how much more enjoyable he made our stay.
Partner
6/10
Pleasant
05 Aug 2023
Junzhong
Average hotel
8/10
Excellent
16 Jun 2023
pascal
Good
10/10
Exceptional
22 Apr 2023
David

Nice hotel

Friendly staff, great location would definitely recommend
Business
8/10
Excellent
10 Sep 2022
Paul

Good Hotel

See my Trip Advisor review.
Partner
10/10
Exceptional
13 May 2022
Yatendra

Great Hotel

Location was good for business travel. hotel staff was friendly and helpful
Business
10/10
Exceptional
30 Apr 2022
David

Always worth a visir

Great stay, friendly service, great breakfast
Business Family
10/10
Exceptional
26 Mar 2022
Ali

Great hotel

Great service food is excellent friendly customer friendly staff
Business
10/10
Exceptional
05 Dec 2021
Robert
Large hotel conveniently located on the outskirts of Brussels with quick access to the motorway and Waterloo town centre where there are plenty of sightseeing and shopping opportunities.

The rooms are large and well fitted out.
Heating is not ideal, with a single radiator hidden behind some furniture which, in spite of the time of year, had been turned off before we arrived, which made for a very cold and uncomfortable few hours until the room eventually warmed up.

The bathroom was large, with good water pressure in the bath/shower, although we could have done with a longer shower curtain as ours did not quite reach the rim of the bath.

We didn't have dinner in the restaurant, but know it to be good from previous experience, We did have breakfast which was well-stocked with fresh supplies and set up to ensure adequate social distancing and cleanliness.

Parking is outdoors around 100 metres from the hotel front entrance (on the property) but the luggage drop-off area is wide and easily accessible.

Overall, in spite of the heating issue, we would happily go back on future trips.
Partner
8/10
Excellent
13 Oct 2021
Verified traveler

Top stay!

Top verblijf, verzorgd en vriendelijk personeel
Business
10/10
Exceptional
28 Feb 2020
Paul
Amazing hotel , fantastic staff .
Very helpful
Business
2/10
Poor
12 Sep 2019
barry

Bad end to a lovely touring holiday

Too much to write here. This hotel was the worst and most expensive of 7 hotels used on this holiday
Partner
10/10
Exceptional
07 Sep 2019
Adam

Great hotel in Waterloo

Great place, comfortable and nice service.
Business
10/10
Exceptional
27 Aug 2019
Verified traveler
Classic architecture with modern amenities, delicious food, friendly and helpful staff, great location
Leisure Family
10/10
Exceptional
12 Aug 2019
Brian

Amazing place!

So clean and beautiful! Our room was so spacious too! The breakfast was AMAZING! Beautiful place!!!
Partner
10/10
Exceptional
28 Jun 2019
Sonia

Friendly

We've stayed for one night with our dog. We enjoy the staff from breakfast and reception. They are all showing a willingness to make our stay as high as possible. Close to the hotel, we found a green area in a Business Center to let our dog went for a walk.
Partner
6/10
Pleasant
01 Apr 2019
william

The Grand Dame is Showing Her Age

The Grand Hotel no longer lives up to its name or the quality standards of Martin's Hotels. The facilities are showing their age and everything felt a bit more run down than my last stay a few years ago. There are far better values to be found in Waterloo (Ibis) as well as location and quality (Côté Vert).
8/10
Excellent
29 Mar 2019
Verified traveler
Renovated rooms are great the rest is still very old and needs refurbishment.
Great hotel overall. Good food.
Breakfast is rubbish though
10/10
Exceptional
13 Dec 2018
Verified traveler
Nice hotel and nice room
near the location
good breakfast
10/10
Exceptional
13 Dec 2018
Verified traveler
Nice hotel and nice room
near the location
good breakfast
10/10
Exceptional
13 Dec 2018
Verified traveler
Nice hotel and nice room
near the location
good breakfast
10/10
Exceptional
27 Oct 2018
CT
Beautiful hotel & nice staff. Full body jacuzzi tub is a plus.
8/10
Excellent
06 Oct 2018
Verified traveler

Not as good as we expected

While the hotel is rated 4 star I'm not sure it should be - our room was quite dated - the service however was excellent and the buffet breakfast had plenty of variety. We were disappointed with the location, it was a good 40 minute walk to the train station and there is a very limited choice for dinner in the area. Wifi was quick and reliable, there is a room safe but no fridge. Value for money? In our case, no.
Partner
8/10
Excellent
03 Aug 2018
Jeroen

recommended

large room, a bit dated but clean, good location
Friends
10/10
Exceptional
01 Jun 2018
Christine

Excellent stay

Excellent hotel with excellent service! They go above and beyond! Historic building, just a great place, we will be back!
Partner
2/10
Poor
15 May 2018
Martin

Check your bill

I was asked for my credit card when checking in for 2 nights. As usual in hotels, I was told it was for any extras and that nothing would be charged to it otherwise. A week later I see that it was charged Euro 50 on that day and that this had not been credited back when I left. I know that this also happened to another guest, who then had to call the hotel and request repayment. It seems like a pattern, so check your bill.
The staff were helpful and the room was clean, but I would not stay there again.
Friends
2/10
Poor
21 Apr 2018
Verified traveler

Executive room - Shockingly disappointing

Don't be fooled by the photos on the website of this hotel. I booked an executive room and received a room that I would expect from a hostel... very dark decor, very old and tired furniture, dirty carpet, no shower, no slippers and basic toiletries (not as on the pictures), no iron or coffee making facilities (a small bottle of water on the desk instead), very noisy air conditioning, room didn't feel clean either. They put bathrobes on the bed, but that doesn't make a damp an executive room! I asked at the reception if I received the right room and they confirmed that this was the correct room, I don't even want to think how their standart room looks like - shocking! For €170 I would expect something of a way better standard. Will not be staying there again and do not recommend - there is plenty of other way nicer and cheaper places in the area.
8/10
Excellent
31 Mar 2018
Travis
Staff was exceptional, room was most likely top notch for the area if you’re there for a tour. Breakfast was easily above average as they go. Only complaint would be the low water pressure shower.
8/10
Excellent
03 Jan 2018
Komin
The hotel is neat and clean. Taking a shower is especially comfortable in this hotel because water from the shower head is strong and hot. The room is spacious, but kind of empty. It will look much better if they can add one more sofa chair in it.
Partner
8/10
Excellent
29 Nov 2017
Verified traveler

special invalid treat, long after Waterloo battle.

first of all, it was not Katrin who stayed, but Jean Louis, as you should know.

it feels a little strange to be given a room for disabled person, without any explaination.
I would have accepted it anyway, had it been the last available room; but reception should think about asking and informing before handing the keys.
the room was all right anyway, the bathroom being fitted only with a shower and no bath.
Family
10/10
Exceptional
31 Oct 2017
Franklin

Nice hotel, friendly staff

Very nice small hotel featuring large rooms, nice accomodations. Excellent breakfast is a historic setting. The hotel is in a business park but close to several restaurants and bars. I would definitely stay there again.
Partner
10/10
Exceptional
17 Sep 2017
Jonathan

Favorite one night stay

Fantastic dinner, great hotel
8/10
Excellent
09 Aug 2017
Adam

Business stay

Amazing bed and a jacuzzi bath. But why do they not put anything in the mini bar??
Restaurant very good.
8/10
Excellent
03 Aug 2017
Martin
At check in our pre booked room had been allocated to someone else!! After some delay and a complementary drink we were given an upgraded room. All else was fine
Partner
8/10
Excellent
26 Jul 2017
Brian

Quiet and accomodating.

Pleasant stay in a comfortable hotel with large rooms. Bathtub was large and a plus. Hotel staff was pleasant and accomodating. Food in the restaurant was very good.
10/10
Exceptional
10 Jul 2017
Peter

nice clean hotel well placed in Waterloo and staff

we were look after well and the breakfast was extensive and good
8/10
Excellent
11 Jun 2017
Patrick

Great for long stays, too much for leisure travel

Overall experience was great. Friendly staff, excellent room, great food. It was a little more 'high class' than I expected. I was on a quick 4-day trip with lots of sight-seeing and I was alone. I packed light and was entirely focused on local attractions. As a laid-back traveler who spent little time in the room, I definitely could have found something a little more modest. Every person I saw at the hotel and in the hotel restaurant was dressed in business casual (at minimum), yet there I was reinforcing the rustic American stereotype in my jeans and Under Armour t-shirt. A Lambo was parked in front when I left for sightseeing on the first morning. If I was traveling with my family or just my significant other, then I would've felt more comfortable. But as a single traveler who is content in a hostel, I felt a bit out of place. Of course, this certainly doesn't take away from the hotel. It was a great stay - clean, quiet, comfortable. My only complaint is the same I normally have - the rooms could be significantly cooler. I couldn't drop the thermostat below 24 C, and I prefer 19-20 C.
Partner
8/10
Excellent
12 Mar 2017
Verified traveler

Too bad about the heater.

Everything about the hotel was very nice, except the very noisy heating unit. It woke me up both nights, even though I was using earplugs. The breakfast was very good.
Family
10/10
Exceptional
22 Feb 2017
Christine

Great Hotel

We stayed here for 1 night and we're very happy with the hotel, would recommend to anyone
2/10
Poor
23 Jan 2017
Gregory

Very bad Surprise

Arrived at Midnight, waited outside in the cold ringing on doorbell and noone answered for 10 mins..... in -2° , never experienced that! Man at reception never apologized just acted as if its normal. Heating in rooms don't work properly, was freezing all night.
The rooms smell of stale, and the overall condition is extremely bad. Oh heater that doesn't work is very noisy....
Partner
10/10
Exceptional
17 Oct 2016
James

Comfortable and relaxing hotel

Reception Staff very helpful and obliging
Partner
10/10
Exceptional
22 Feb 2016
Gene

great facilities and value

We loved our stay here. We came to Waterloo to visit the Sunday antiques fair and found so much more. What a lovely area!
4/10
Poor
15 Feb 2016
Mark & Kitty

Not happy!

We booked a Superior Room (323sq. ft) in Martins Grand Hotel. We requested twin beds. At the time of booking there were 5 rooms available at the rate of £90, which we paid.
The booking confirmation stated our bed preference and that the room was guaranteed for late check in until 12.00 midnight.
We arrived at 10.45pm to be told they couldn't give us a room in the hotel with twin beds as they were fully booked!

They could only offer a smaller room (258 sq ft) with twins in the adjoining Martins Hotel. I pointed out to the indifferent desk staff the hotel next door was cheaper than the Grand, (he tried to argue it was more expensive than we had paid) and to take it up with his manager in the morning , who would be in at 7.00am, we left at 6.30am so no luck there.

The room had no tea/coffee facilities, nor any stock in the mini bar. It felt like a \"stand by\" room. That said it was clean, comfortable and the shower worked well.

I would have happily given the Martins Hotel a higher rating if it was the one I booked, just not what we booked!
8/10
Excellent
21 Dec 2015
Bruno
Excellent staff, huge rooms, great restaurant and breakfast.
Small minus no ironing board in the room and somewhat slow WiFi (but it's free at least).
8/10
Excellent
18 Dec 2015
Stephan

Decent business hotel

I found the staff to be friendly and professional. The room was clean and the breakfast was ok too.
8/10
Excellent
11 Dec 2015
Brian

Great place to stay on a business trip

Martin's Grand was a great place to stay for business. The room was big and clean and the staff was great. The breakfast was included and good. There are a few shops around, but other than that there is nothing to do. Great place for the business traveler.
10/10
Exceptional
09 Nov 2015
William

Waterloo visit

I stayed at this hotel as a base for visiting the Wellington museum and the Waterloo battlefield. Excellent position once I found it. For some reason the sat nav doesn't recognise the address. Hotel staff confirmed that this is a problem
4/10
Poor
12 Oct 2015
Marc

Wouldn't return.

Service appalling!Restaurant unable to serve an evening meal even though restaurant was only half full.
8/10
Excellent
06 Oct 2015
Verified traveler

A great stay

We found the reviews helpful when choosing this hotel. The breakfast was indeed wonderful.
The lady at reception, Sarah, was very professional, helpful and thoughtful upon our arrival. Our room was ready a little earlier than the check in time giving us some time to rest before our walk to the battlefields.
The room was a great size and had everything we needed. I would stay here again if I returned to Waterloo.
Family
8/10
Excellent
01 Oct 2015
Mr DG
we enjoyed our stay very much
10/10
Exceptional
20 Sep 2015
steve

Very quiet. Close to everything.

Easy to find. Front desk very helpful. Dinner very nice. Sunday breakfast buffet was perfect.
10/10
Exceptional
17 Aug 2015
Verified traveler

Lovely hotel in great location

Stayed here one night to visit the battlefields. Hotel reception star very efficient. Plenty of car parking.

Location & surroundings

Van der Valk Hotel Waterloo
Chaussée de Tervuren, 198, Waterloo, Belgium

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Van der Valk Hotel Waterloo

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