Name: Best Western Hotel Brussels South
Address: E19 Paris-Brussels, Ruisbroek, 1601, BE

2/10

Poor

02 Jul 2026

Trevor

This hotel was advertised with restaurant serving evening meals and they do not open it , I therefore did not stay as its in a poor location for anything other than garage food,

They refused to give a refund and took me 7 days to resolve with Hotels.com who were unable to even read their own website and required me to send them snap shots of their description of the hotel absolutely incompetent at the highest level.

Self

10/10

Exceptional

19 Feb 2026

Antony

Friendly staff.. clean rooms.. good breakfast.. good fitness room.. essy to park larger vehicles

Self

6/10

Pleasant

30 Dec 2025

David

Yes all welcoming and clean

Partner

6/10

Pleasant

05 Dec 2025

J.H.P.

Everything just ok for 2 nights

8/10

Excellent

22 Nov 2025

BRIAN

The staff were excellent. You need a car if your are staying here.

Business_and_leisure Self

10/10

Exceptional

09 Nov 2025

David

[I don't need your AI to write my review! That is insulting!]

This is a wonderful hotel with a great staff who are ready to accommodate a guest's every need. The breakfast is especially generous.

Business Self

8/10

Excellent

29 Oct 2025

rigoberto

The staff is very nice and aproachable, clean rooms and the price.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Jörgen

Located close to the highway and with free parking. The Beersel train station (1.8 km by walking via a small trail in a forest and on the countryside) takes you to heart of Brussels.
The hotel staff was very nice and helpful!

Business

10/10

Exceptional

05 Oct 2025

Olivier

The room was clean, well kept, good facilities, the staff were super friendly and helpful during the whole stay. Great customer service.

Business_and_leisure Self

10/10

Exceptional

24 Sep 2025

Rob

Easy access to Brussels and RSC Anderlecht

Room was clean, staff were helpful, air con in room was great, especially to warm up as it was quite cold.

Great place to base yourself if going to the football at Anderlecht like I did, 10 mins drive to the shopping centre car park I used.

Staff polite and helpful, not much going on when I was there.

Would use again.

Self

10/10

Exceptional

14 Sep 2025

joss

Great service all around

Partner

8/10

Excellent

27 Jun 2025

ANITRA

Great hotel near the train!

The room is very cold with AC thank god because hot in summer. The room is very big & the shower is very good too!

Friends_and_family Family

6/10

Pleasant

24 Jun 2025

Ben

Standard at best. Needed a good clean.

Did the job for a stay near Brussels. I would only stay for a night in future though.

Partner

10/10

Exceptional

24 Jun 2025

Victoria

Great overall experience

Affordable. Great customer service. Rooms are modern and clean. Breakfast is basic but sufficient. Brussels airport is very close. 2 minutes walk to the bus stop and 10 minutes walk to the shop. Restaurants are close by. Very quiet location. I highly recommend this hotel.

Self

8/10

Excellent

07 Jun 2025

Jon

Perfectly suited for a quick stopover while travelling.
Basic, but clean

Business Self

6/10

Pleasant

01 Jun 2025

Alex

Clean bed and okay shower. Breakfast is like feeding time at the zoo.

Business_and_leisure Self

6/10

Pleasant

26 May 2025

Lakhwinder

Location is not okay. Showed 8 KM from central but without a car isn’t doable. On highway so access via taxi is quiet expensive.

Partner

6/10

Pleasant

07 May 2025

Heather

someone was banging on doors at 2:00 and tried to get into our room. There was no phone in our room to call the front desk.
The room had not been cleaned properly but they were gracious and moved us to a clean room.
The hallways were not clean.

Business Partner

8/10

Excellent

30 Apr 2025

Verified traveler

Good overall, but wifi connection lagging a lot

Business

4/10

Poor

21 Apr 2025

Andrew

Low value when compared to cost.

Although not a terrible experience, I was expecting more from Best Western. Room was quite small and the single curtain was big enough to cover only one of the two windows. I expect that a second curtain had been installed at some point in the past, but removed and not replaced.
Coffee machine was a nice touch, after I had cleaned out the dirty residue and run through several cycles so the water was no longer running brown.

Friends_and_family Family

8/10

Excellent

01 Jan 2025

Sandy

Die Mitarbeiter waren sehr freundlich.
Leider wurde der Mülleimer nicht geleert, das Hotelzimmer roch stark nach Zitronenreiniger, und dadurch traten meine Allergien erneut auf.

Leisure Partner

6/10

Pleasant

20 Oct 2024

John

Menu is limited. For short stay is great.

Leisure Partner

10/10

Exceptional

22 Jul 2024

oliver

Great

8/10

Excellent

12 Jul 2024

Patrick

I drove from London to spend the weekend with my family. The location to achieve this was perfect.

8/10

Excellent

01 Jul 2024

ILIR

Ok

Leisure Family

6/10

Pleasant

19 Jun 2024

Dragos

Not a real queen bed

The “queen bed” is composed by 2 single beds with an additional thin mattress in top of the other mattress. Not the most comfortable bed….

Business

6/10

Pleasant

04 May 2024

william

Sufficient and that’s all

The room was in disrepair. The bathroom door would not close. The light in the bathroom was broken.

Partner

8/10

Excellent

30 Mar 2024

Will

Good hotel for outside the city

2 night stay for doing something outside of Brussels
Bed was comfy although a big dip in the middle where 2 singles were pushed together
Sound proofing was shocking though as i heard voices outside, doors slamming and chairs scraping both mormings starting at 6.52am

Partner

8/10

Excellent

22 Jun 2023

John

Motorcycle Trip

Stayed here travelling through to and from Germany.
Room and bed was comfortable, there was no hot food available in the evenings, there was is a small bar with a reasonable stock of bottled beers, although the wine choice was very limited
The car park private but not secure in front of the hotel.

Friends_and_family Friends

8/10

Excellent

14 Jun 2023

David

Not bad for an overnight. Quiet on the side away from the Highway. Staff was very nice.

8/10

Excellent

27 May 2023

Verified traveler

The room is small and I found hair in the bathroom

Friends_and_family Family

10/10

Exceptional

16 Mar 2023

Beirute

Great and convenience

Great and well located hotel. We only take one night to continue to Brussels, so this was perfect to us. Parking at the hotel with no charge so if you have this plus.

Friends_and_family Family

4/10

Poor

17 Feb 2023

heng

The room is not as clean as I expect. There is squeezing sound close to my unit at midnight. It sounds very similar to someone entered my room. I tried to talked to the person who entered my room, but I could not fully wake up. I eventually slept 5 hours only with disturbance. The blanket doesn’t seem to be very clean either.

Leisure Self

8/10

Excellent

30 Sep 2022

Shehdeh

Good staff

Business Family

8/10

Excellent

06 Jul 2022

Michael

Nice hotel

Nice hotel
Great friendly staff
Great location

Business

10/10

Exceptional

03 Jul 2022

Ong

The hotel is located at a stop by highway. Nothing but just a stop and rest hotel unless you rent a car and drive around Brussel. Need to call for cab when heading out or going back. Transport issue, other than than, they are good

Leisure Family

10/10

Exceptional

21 Apr 2022

Lenore

Lovely staff very convenient to Hallebros

Leisure Friends

10/10

Exceptional

06 Nov 2021

Jose

Everything is so good,staff,rooms.restaurant,and 20 min taxi to downtown..👍🇧🇪

Leisure Family

8/10

Excellent

28 Feb 2021

The Long

Great

The hotel ia quite near highway but the sound Isolation is quite good. It is quite in the room.

Business

8/10

Excellent

16 Nov 2019

Verified traveler

Great value for money

Great value for money. Great service and friendly staff. Rooms clean. Nice little gym

Business

4/10

Poor

02 Sep 2019

Verified traveler

Did not live up to the Best Western brand; had to change rooms initially as there was a foul smell in the bathroom, asked for a non-accessible room as partner is 6 ft 7 and couldn't fit under the shower but was ignored and given a second accessible room. No towels, cigarette burns on the bedding, hair on bathroom floor. No security lock on the bedroom door, paper thin walls on adjoining rooms with strangers so consistently disturbed, and a cat roaming the hotel!

Family

8/10

Excellent

10 Jul 2019

Verified traveler

Okay place, okay conditions

Stayed short term in this utilitarian highway stop hotel (next to only a service station) a few times. There’s not very much on offer and I think their additional breakfast is not the best value option.. but it’s clean, predictable and on the modern side of things. Would book again.

8/10

Excellent

17 Jun 2019

RONALD

Hotel and staff were welcoming. The hotel is part of a motorway service station so it’s not easy to get into and out of if you are travelling south.

Partner

8/10

Excellent

20 Mar 2019

Adrian

Comfortable, quiet, well priced & modern

Stayed here for 9 nights while working around the Brussels area & the location was ideal for work purposes, but not so much for a wonder around in the evening to grab anything to eat.
Being situated on the motorway, you could easily go in either direction without having to mess around driving up to the next junction, but equally by being on a motorway it meant a car journey to go anywhere for food as the menu options at the hotel are limited. There is a shop in the services which sells pastries & sandwiches but after a days work that didn't always cut it.

As a hotel though, it was everything you could ask for & despite being situated next to a motorway you couldn't hear any traffic. The hotel is practically brand new, has good Wifi within the room, a comfortable bed, free parking (which is difficult to find around Brussels), nice shower & toilet facilities & good television with good selection of channels including BBC One & Two.

All the reception staff were polite & spoke English, which was a help as my French/Flemish language skills are barely non existent! The only thing which slightly disappointed me was that there was a laundry bag in the room, and the in room welcome book stated it has a laundry service, but when I asked about it I was told there is no laundry service. This shouldn't put you off the hotel though, as it only really affected me after I went for a run to the castle nearby in Beersel (definitely worth a visit) & fancied washing my running gear!

2/10

Poor

09 Jan 2019

Verified traveler

Stay away

This hotel does not deserve to be branded as Best Western. Rooms are very dirty, sheets were dirty as well. Outside of the hotel is dark without lights and it is quite unpleasant to be there.

Partner

8/10

Excellent

25 Nov 2018

sarah

The staff was prompt and friendly, the downstairs lobby was funky colored and upbeat! The breakfast looked pretty good although we did not have it that day. The room is very clean but it’s so straight forward and to the point that feels very sterile. The bathroom is one stop shopping if you will, the sink, toilet and shower are all one unit. No dividers just one room with it all. I would rather have clean than not clean, so happy there! It was just so straight forward in it’s design it felt a little institutional.. the price was right and because it was an easy stay, we would come again. The room design is just a little odd.

Partner

8/10

Excellent

29 Sep 2018

Nicholas

Hotel stay.

Great hotel, has everything you need and convenient for local networks.

Hotels address on app needs updating as incorrect.

8/10

Excellent

14 Sep 2018

Verified traveler

Excellent Value for Money

The hotel is excellent value for money. It is pleasant, the decor ok and the staff very helpful, polite and friendly. Be aware that it is beside a highway.

8/10

Excellent

14 Jun 2018

Michael

Overnight near Brussels

Stayed overnight on way to Dunkirk. Hotel is on motorway and at peak hours, traffic in the area is heavy. Rooms comfortable and overall reasonable value.
Breakfast okay but nothing to write about. Ours was hampered by a coach party who were like locusts so we had to wait for things to be replaced and there were queues for everything.

Partner

6/10

Pleasant

06 Jun 2018

Majid

Rooms was separated with a door and next door room was so noisy and we couldn’t get rest.

Partner

8/10

Excellent

04 Jun 2018

Verified traveler

Nice 1-2 day stay hotel

Good, clean hotel, just very small room. But probably for the price and just sleeping, it’s okay. Nice, friendly staff.

4/10

Poor

26 Apr 2018

Dan

No hot water, and there was a load echo that could be herd in the room when ever someone closed their door.

10/10

Exceptional

16 Mar 2018

Marion

Will continue to stay at Best Western.

Check-in was painless after the long drive. Breakfast was good but should be included with the nightly price. Staff was helpful

Partner

8/10

Excellent

07 Mar 2018

Verified traveler

Good hotel for business trip

6/10

Pleasant

12 Jan 2018

FAISAL

Hotel looks like Jail/ prison.
Toitlet shower area water was coming out whike you take shower.
Bed was so small even twins bed were bigger and better.
No carpet on whole area felt cold.
Well we did not like it.

Partner

8/10

Excellent

05 Dec 2017

Michel

Nice hotel

10/10

Exceptional

28 Nov 2017

Verified traveler

Perfect place to stay while you are on a highway trip.

8/10

Excellent

09 Nov 2017

Gavin

nice hotel

nice place it's right on the highway easy on and off access. very friendly hotel staff. Good breakfast too!

8/10

Excellent

10 Oct 2016

Verified traveler

On arrival bathroom towels were dirty
Non slip mat for the shower was stored in the sliding coat cupboard in the main room and not found until we vacated the room - should be stored by the shower.

10/10

Exceptional

08 Sep 2016

Sean

Clean, comfortable and friendly

I stayed here for one night on a short trip through Brussels and visiting the brewery 3 Fonteninen which is located just a couple miles away. Very clean and comfortable room with a very friendly staff. Just what I needed for an affordable overnight stay. Do yourself a favor and if you stay in the area, visit the 3 Fonteinen Restaurant.

6/10

Pleasant

21 Mar 2016

Thomas

Basic motorway hotel

Basic motorway hotel clean enough for a few hour stopover

Family

10/10

Exceptional

21 Dec 2015

Verified traveler

Best western just as you would expect.

Last minute booking late at night as we travel around Europe visiting all the Christmas markets we can in a few days. As expected the room was a reasonable size and comfortable.

Family

8/10

Excellent

23 Sep 2015

kerry

Perfect for a few nights

The hotel was comfortable, basic rooms but the price reflects that

4/10

Poor

19 Sep 2015

Verified traveler

Big suburban highway hotel with super tiny rooms.

We booked this hotel last minute because for those two nights everything else in Brussels was either sold out or ridiculously expensive like 300-400 euros a night for a hotel thats normally 80-120. Anyway we paid almost 100 euros at the best western but were sorely disappointed. Firstly, the rooms are tiny, really tiny for a hotel with all the space being built on a highway in the middle of nowhere, i really don't understand why they were so cheap on the room sizes? Next the beds were horrible, really uncomfortable, and we didnt sleep properly even one night. The bathrooms were again tiny, the room was actually so small that we couldnt even move around and could only stay in bed. There was no mini bar or small fridge in the room where we could keep a youghurt and some water. There was no clean drinking water provided. We booked a superior room and were charged for a superior room but put into a standard room, upon questioning the receptionist we were told thats all rooms - superior or standard are the same size but I dont know why then we were charged 30 euros more per night for a superior room? The guy said only difference between a standard and superior room is that a superior room has a tea / coffee making kettle which he handed to us anyway.

Overall its a terrible hotel, super tiny rooms, no service at all and overpriced for what they offer at such a location in the middle of nowhere. It was a very uncomfortably stay and we would never go back.

Partner

10/10

Exceptional

27 Aug 2015

Mansoor

Amazing staff!

Started out bad with the roll away collapsing in the middle of the night. My son slept on the floor. Next morning the staff were totally amazing, apologizing profusely. They offered us another adjoining room and brkfst at no extra charge.They totally accepted responsibility and went out of their way to correct matters. Made our stay in Brussels amazing.

Family

8/10

Excellent

05 Aug 2015

richard

Good stay. Value for money.

Fine. Only issue was that details state that tea and coffee making facilities in room and this was not the case.

Family

10/10

Exceptional

24 Jul 2026

FABIEN

Pratique, parking gratuit. Calme
Personnel très accueillant.
Bon petit déjeuner

8/10

Excellent

16 Jul 2026

Julio

Chambre correcte climatisation bruyante

Business

10/10

Exceptional

12 Jul 2026

Moon

really pretty and nice staff!

Partner

4/10

Poor

27 Jun 2026

Yannick

juste un hotel mal insonorise au bord de l autoroute. Donc vous entendez les voitures. L hotel est ok mais ressemble plus a un motel qu a un hotel avec des odeurs assez fortes. Je déconseille. Et la litière n est pas comfortable

Partner

10/10

Exceptional

26 Jun 2026

Jeffrey

Buen servicio

10/10

Exceptional

25 Jun 2026

Eva

Det enda jag saknade var möjligheten att beställa någon form av mat.

Self

8/10

Excellent

19 Jun 2026

MINERVA

la ubicacion para nada me gusto demaciado solo por todo el entorno

Self

10/10

Exceptional

16 Jun 2026

AGNES

Personnel très sympathique et professionnel. Bon petit déjeuner. Bien placé près de l’autoroute pour se rendre à Bruxelles.lit confortable au calme concernant les chambres donnant à l’arrière. Je recommande.

Partner

10/10

Exceptional

12 Jun 2026

Cyril

Chambre propre et agreable

Self

10/10

Exceptional

10 Jun 2026

Yeray

Habitación limpia y moderna. Personal excelente.

Self

6/10

Pleasant

25 May 2026

Badou

Personnel dévoué mais débordé sinon bien dans l’ensemble

Partner

6/10

Pleasant

18 May 2026

E.

موجود على الخط السريع ويوجد مكان بارك

Partner

10/10

Exceptional

13 May 2026

Yeray

Personal maravilloso. Habitación muy limpia.

Self

8/10

Excellent

26 Apr 2026

Amadou

Mangel på vekter…

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Miguel

Todo bien excepto el recepcionista

Family

8/10

Excellent

12 Apr 2026

Uwe

Ok

4/10

Poor

01 Jan 2026

Frank

Erg basic en ligging langs de snelweg

Business

6/10

Pleasant

20 Dec 2025

Sara

Kørte før morgenmad blev serveret

Det var fint for mine kæledyr og vi havde værelse i stueplan

Friends_and_family Friends

8/10

Excellent

12 Dec 2025

Per

Hotellet er lidt nedslidt og kan bruge en renovering. Men, det er billigt og personalet er meget venlige og hjælpsomme. OK morgenmad, men bestemt ikke blandt de bedste, jeg har oplevet.

Business

10/10

Exceptional

30 Nov 2025

Jacques

Parfait

Business

4/10

Poor

19 Nov 2025

Emmanuel

Je nai jamis vu un hotel 3 etoiles comme celui-ci. Literie décevante avec les ressorts a meme la peau, forte odeur de moisissure dans la salle de bain et une temperature digne d'un frigo. Sans oublier les portes qui claquent toute la nuit dans le couloir. Bref une nuit blanche...

Business

10/10

Exceptional

13 Nov 2025

Jacques

Très convenable et personnel accueillant , un peu bruyant la nuit avec les portes qui \"claquent fortement \" lorsque des clients arrivent tard sans penser au repos des autres sinon sympathique hôtel

Business

10/10

Exceptional

01 Nov 2025

Charly Koomba

Bien aimé le lieu tranquille et accès facile à l’autoroute

Leisure Family

10/10

Exceptional

24 Sep 2025

Christian

Seul établissement qui à date change les draps et les serviettes sur une base régulière depuis la pandémie

Business_and_leisure

4/10

Poor

07 Jul 2025

Aydin

Fiyat performans odası. Fiyatına göre uygun kalınabilecek bir otel ama fazlasını beklemeyin. Yüksek puanlar verenlere bakmayın en fazla 10 üzerinden 3 luk bir otel . Fiyatı ile 4 olur ama asla 5 olmaz

Friends_and_family Family

6/10

Pleasant

04 Jul 2025

Marc

Bien mais bruyant
Insonorisé par rapport à la route mais sinon une cata le bruit

Business Self

10/10

Exceptional

16 Jun 2025

OZEIAS

Top

Self

10/10

Exceptional

05 Jun 2025

Turan

Gayet süperdi

8/10

Excellent

01 Jun 2025

Nadjeth

Je n'ai passé qu'une seule nuit dans cet hôtel. Ka chambre avait l'air propre...
En revanche, dans la salle de bain, la douche comportait des poils sur le ur et sur le sol..'

6/10

Pleasant

27 May 2025

Sébastien

C’est très bruyant

Des arrivées de cars de touristes très bruyants dans des chambres très malsaines isolées

Business Self

6/10

Pleasant

25 Apr 2025

Marina

Dommage car l'accueil est récent....

Best Western France est un gage de qualité. Or en Belgique, ce n'est pas le même cas.
Gros problème d'hygiène dans la salle de bain ou la moisissure est présente sur tous les murs. Lunette des toilettes cassée impossible de ne pas le voir car c'est l'assise qui est scindée en deux.

Partner

8/10

Excellent

13 Apr 2025

ANDRE

Bien

Très bon rapport qualité/prix. Juste à coté d'une station essence et recharge électrique rapide.

Business

6/10

Pleasant

28 Mar 2025

Verified traveler