Name: ibis Brussels Centre Gare Midi
Address: Rue d'Angleterre 2-20, 2-20 20, Brussels, 1060, BE

10/10

Exceptional

31 Jul 2026

Hossam

Great value

8/10

Excellent

27 Jul 2026

Edna

The hotel was spacious and very clean. Staff were friendly and professional. We heard the breakfast is amazing but for 20 euros a person this was more than we were willing to spend. Also the area Brussels Midi is not a good area, directly across from the train station and very sketchy and lots of homeless and people on drugs. We didn’t feel safe walking after dark. Also very dirty, lots of littering in the streets.

2/10

Poor

24 Jul 2026

Kangjing

The room was flooded in silience from the shower floor, and the carpet is wet. My son got significant allegic reactions due to this.

8/10

Excellent

16 Jul 2026

antonio

.

Self

10/10

Exceptional

15 Jul 2026

Josy Taraise

Evzrything

Partner

2/10

Poor

14 Jul 2026

Trud-Ann

My experience at this property was extremely disappointing from the moment I arrived. The staff member at the reception desk did not acknowledge my presence or greet me. I had to ask, \"I'm here to check in. Is this where I need to go?\" before anyone assisted me.

Unfortunately, the check-in process only got worse. The receptionist who checked me in was rude, abrupt, and unwelcoming. When I asked if someone could assist me with my luggage, I was simply told they did not provide that service. Thankfully, the security officer stepped in and kindly helped me with my bags. He was the only staff member who demonstrated professionalism and courtesy.

The room itself was unacceptable. It had clearly not been properly cleaned. The bed linens did not appear fresh, and the bathroom was filthy. Basic amenities such as a refrigerator, microwave, and iron were also missing, making the stay even more inconvenient.

Overall, the cleanliness, lack of hospitality, and poor customer service made this one of the worst hotel experiences I have had. I would not recommend staying here.

Self

8/10

Excellent

13 Jul 2026

Elaine

Tranquille, quartier à éviter le soir, air climatisé apprécié, confortable, aurait aimé un mini frigo dans la chambre.

Self

8/10

Excellent

13 Jul 2026

Sarah

The food in the bar was nice, the check in staff were polite and helpful and the room was spacious and a good sized sink and shower.

Disappointingly the tv only had one terrestrial channel and no Sky or digital channels (the hotel in Maastricht had loads including BBC1 and BBC2) and there were only two small pillows on a very large bed.

The location was geographically really good - right opposite the railway station (Gare du Midi) but its not the most salubrious - not the hotel’s fault.

Partner

4/10

Poor

09 Jul 2026

Marta

The carpets need to go. Old and not very clean. I have allergies and needless to say the entire stay my throat was flared. The staff was great and helpful. Breakfast was descent. We unfortunately had a room on the first floor which was loud.
A/c was barely functional. It worked but the room was never comfortable during the heat wave. The hotel is dated, needs a bit of a lift. We ate at the restaurant on our last day and the food wasn't great, I had mushroom and chicken risotto 3 tiny squares if chicken and my risotto was still hard. My daughter had the spaghetti Bolognese, which was ok. If in a pinch I'd eat there, but not as a choice.

6/10

Pleasant

09 Jul 2026

Amy

It’s €20 to get a breakfast. You can store your luggage in a locker that cost €950 a day there’s no coffee or anything. The towels were really old. The air-conditioning barely worked. it’s not in the best part of town, but it is quite near the train station so that was nice. They say they have a breakfast but they don’t. You have to pay extra.

Self

8/10

Excellent

07 Jul 2026

CRISTIANO

the hotel is one block from the train station but the area is not very safe and dirty .
the hotel itself is in good condition and clean .The stuff was helpful and nice .

Family

8/10

Excellent

04 Jul 2026

Jamie

Very good price and well placed location.

Self

10/10

Exceptional

03 Jul 2026

Adriana

I liked how cool the rooms were, sustainability focus, the bed and pillows were firm, USB ports next to bed. Nice breakfast with lactose free options.

Self

10/10

Exceptional

02 Jul 2026

Andrew

Location was excellent, staff helpful and room was big, clean and tidy.

Self

10/10

Exceptional

01 Jul 2026

STINA

The staff were very helpful and friendly. The breakfast was very good and the bar in the lobby area had good food and friendly staff. The room was very spacious and a very comfortable bed.

Self

4/10

Poor

30 Jun 2026

Andrew

I understand the price point didn't warrant a perfect experience, but this property is in quite poor condition. The facility needs serious maintenance including a nearly non-functional air conditioning system in the room I was offered.

Self

2/10

Poor

23 Jun 2026

francesco

The check in was quite long and the guy left the position while I was waiting for my key...then another lady came and gave me a key...When I arrived at the room I found out that someone else was already there....I had to go back to reception and start again... when finally I was in \"my\" room the wifi did not work at all...I waited half an hour without success....only in the following morning quite early the wifi worked

Self

10/10

Exceptional

21 Jun 2026

Sophie

M

10/10

Exceptional

20 Jun 2026

Nafia

Wonderful stay. Recommend it.

8/10

Excellent

17 Jun 2026

Marianne

It was quite an expansive, breakfast buffet available - though the pricing seemed a bit hefty, in my opinion. €20 per person
Otherwise, friendly staff, and very clean facility.

Partner

8/10

Excellent

16 Jun 2026

Shaun

Room basic but great location across road from Eurostar and tram into the centre.
V.good breakfast.
Happy to get an early check-in.

Self

8/10

Excellent

10 Jun 2026

Hamed

Good hotel, very central, but rooms toward the train station are extremely noisy.

4/10

Poor

08 Jun 2026

Ibangwang Luc

I was very disappointed with the lady in the restaurant , I've checked on Friday night, before you enter the restaurant she asked your room number to get to restaurant if you've paid for breakfast, but the way she was shouted without any manners, she does it not once but 2 times , I said to her I should have reported to the intentions of the manager
Not only to me ,but a couple of times to the others clients
She needs a bit if customers training in the area

10/10

Exceptional

06 Jun 2026

Gustavo Enrique

Comfortable beds, excellent breakfast and amazing location. We will come back.

Family

8/10

Excellent

05 Jun 2026

Patricia

Hotel was comfortable and very close to the station.

Self

8/10

Excellent

31 May 2026

Irma

Their aircon is maximized on the lowest setting, but it's still not cold. Cup for coffee or tea not washed with stain. Staff are nice. We complaint about the aircon they give us an electric fan.

Friends_and_family Family

8/10

Excellent

29 May 2026

Martin

Premium room was very spacious, comfortable bed, and quiet. The room’s decor was a bit dated tiny TV, and bathroom a bit tired. However made up by the friendly staff, and a bar that was open late for food which was appreciated as we arrived much later than planned thanks to German trains!

Partner

10/10

Exceptional

27 May 2026

Mark

All good breakfast was super location next to midi plus the tram my only thought we were charged 9 euros to store our bags for 3 hrs
Otherwise fab

Family_with_children

6/10

Pleasant

27 May 2026

Felicia

Good standard girl

6/10

Pleasant

26 May 2026

Koushik

Na

Self

10/10

Exceptional

26 May 2026

Alex

N/a

Family

8/10

Excellent

25 May 2026

Marian

Decent

Family

6/10

Pleasant

25 May 2026

Satish

I liked the staffs. I did not like the hotel.
It had no access to facilities, no restaurants.
Rooms were hot.

Partner

10/10

Exceptional

19 May 2026

Rhonda

It was excellent. The location for us was perfect because it was right across the street from the train station, which is so convenient. Our days are so full we dont need prime location spots. I like when I can ditch my luggage quickly on arrival. The hotel was so clean as has been every place I've been in Europe. The front desk guy was great, so helpful and sweet. If I had to say anything, the lighting in the room was very poor, but not a deal breaker in any way.

Family

6/10

Pleasant

18 May 2026

Maria

Hotel was clean but the surroundings outside did not feel safe and dirty

Family

8/10

Excellent

18 May 2026

Donna

Great bar with a lite menu. breakfast was AWESOME! Easy access to train staion, buses and metro.

Friends

10/10

Exceptional

14 May 2026

Gloria

Excellent staff! The guy at the bar at night was super professional and provided excellent service.

Partner

8/10

Excellent

08 May 2026

Gloire

Sta

4/10

Poor

21 Apr 2026

Agnieszka

Outdated hotel and very tired room. The handle on the window was broken and on verge of falling off.
The area surrounding hotel felt very unsafe and loud constantly over night

10/10

Exceptional

20 Apr 2026

Maria

This Ibis location is very convenient and accessible as it is just across the train station. The hotel rooms are clean and comfortable. Staff were nice and helpful. Dining option available till late so that’s a plus. Only downside is that you can’t store your luggage with them for free. It comes with a cost.

Friends_and_family Friends

2/10

Poor

08 Apr 2026

Claire

I booked wrong hotel and they wouldn’t let me change. I won’t be booking through hotels.com again or recommending them to anyone

Partner

10/10

Exceptional

06 Apr 2026

YESENIA

The breakfast was delicious and fresh. The staff were friendly and helpful .

Family

6/10

Pleasant

26 Mar 2026

Paula

Room clean, shower lacked pressure, breakfast now worth extra money and area around hotel is dubious

Self

10/10

Exceptional

08 Mar 2026

Michael

Right across from the Brussels Midi train station -- as convenient as can be. Reasonably sized room for a reasonable price -- no complaints.

Partner

10/10

Exceptional

07 Mar 2026

José

The room was very clean and comfortable. The staff was friendly and helpful during our stay. The location is great, with many shops and restaurants nearby, which made it very convenient.

Friends

8/10

Excellent

04 Mar 2026

Leonard

Close to the train station the hotel and staff were fine. The area though was a bit seedy. The rooms were big and well appointed. Good for a stopover.

Partner

10/10

Exceptional

04 Mar 2026

Siew Ching

It's just next to the metro station. Thus, it's extremely convenient especially for travelers.

Family_with_children

6/10

Pleasant

28 Feb 2026

David

It was just an okay stay, but there is plenty of rooms for improvement - one towel was torn. The windows are not hermetic, hence a bit noisy.

Self

10/10

Exceptional

24 Feb 2026

Brian

Comfortable stay in a really central location. Directly across from the Gare du Midi, and therefore close to all transport links

The hotel itself was vibrant and welcoming. Staff were excellent

Room was clean and spacious

Self

10/10

Exceptional

22 Feb 2026

Sergio

Great place to stay, great location

Partner

4/10

Poor

21 Feb 2026

scott

Bed was great. Unfortunately I left with six insect bites and there was dried blood on the curtains and bathroom door

Partner

6/10

Pleasant

15 Feb 2026

Lauren

Everything was good, staff polite and helpful. Only downside was no kettle tea/coffee in the room.

Partner

10/10

Exceptional

13 Feb 2026

Simon

The staff were excellent. Inside room was very quiet.

Leisure Self

10/10

Exceptional

09 Feb 2026

Michael

Staff were courteous about a question I had regarding dates (in the end it was my responsibility) and could not have been more helpful. Room was neat and hotel is very close to Gare du Midi station which provided transportation links including to airport right across the street.

4/10

Poor

25 Jan 2026

Hayden

The staff were lovely and helpful but this hotel is in desperate need of renovation. The rooms are literally falling apart, my sheets were not clean. Holes in the carpets, damaged furniture and stains on the curtains. The bathroom was mouldy and the area around the station isn’t great but the hotel can’t do anything about that.

Only benefit is the cheap price but you can see why it’s so cheap when you see the rooms.

Leisure Self

8/10

Excellent

22 Jan 2026

jason

Food was not very fresh

Self

10/10

Exceptional

20 Jan 2026

Kenneth

The room was spotless. The staff were amazing, well‑mannered, and supported by a strong hotel security presence. I thoroughly enjoyed my stay and will certainly choose to stay here again in the near future.

Self

8/10

Excellent

19 Jan 2026

David

The hotel is good for an Ibis standard, they need to better on the breakfast quality and price

8/10

Excellent

19 Jan 2026

Colin

Excellent location. Basic but large rooms.

This is a good budget hotel well located. Good bar and service.

Leisure Self

10/10

Exceptional

13 Jan 2026

sreeja

The room and staff were great. The location was great for taking the train etc. but was very noisy. As it was next to the station there were people yelling and shouting at the middle of the night. The hotel should think about having a dedicated parking somewhere close by

Leisure Family

8/10

Excellent

11 Jan 2026

Maranyeliz

El cuarto estuvo bien. Y los empleados fueron amables

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Jack

A lovely hotel in an ideal location. A great place to rest your head in a wonderful city.

Leisure Self

10/10

Exceptional

31 Dec 2025

Ann

Best hotel!! Fantastic front desk service. Perfect location across from train station Midi. Lovely room, clean, nice bed, great shower. A hot pot for water is the only thing missing. Outstanding.

Leisure Family

2/10

Poor

30 Dec 2025

Safina

The room had an unclean carpet with marks and both my single bed and my parents double mattress bed had several pee, blood and dust stains under the 2 inch thick mattress film we slept on. There was also no running warm or hot water in the bathroom. I called reception 4 times at night on the 29th and no one answered. We came to Brussels for 1 night for my mothers birthday on the 29th and my parents anniversary on the 30th of December. My mom now has a cold as she had to take a cold shower at night.

I mentioned this to the manager, Roman, who said to email him photos and he will look into it.

This is completely unacceptable customer experience.

I am requesting a full refund.

Leisure Family

6/10

Pleasant

30 Dec 2025

Luisa Elena

The room was okay, big and good customer service. The location is in front to the train station. It is not quite and maybe you can not feel safe.

Partner

8/10

Excellent

26 Dec 2025

Ernesto

El hotel no es que este mal es el área esta demasiado sucia. Y frente al hotel se paran hombres muy raros a toda hora. Tiene un excelente desayuno, mega centrico porque esta frente a la estación Midi. Y los cuartos espaciosos pero necesitan mejor limpieza los baños estan curtidos manchados ya necesitan renovación.

Leisure Family

4/10

Poor

21 Dec 2025

Daisy

Breakfast was good, the room lights

8/10

Excellent

20 Dec 2025

arys

Nice staff and location

Leisure Partner

6/10

Pleasant

12 Dec 2025

Hamidah

Rom was ok. Should provide a kettle and some tea/coffee. Staff was ok,can be friendlier

Friends_and_family Family

8/10

Excellent

08 Dec 2025

martin

Hotel was fine

Self

6/10

Pleasant

28 Nov 2025

Charles

Room was convenient for early am train departure.

Leisure Family

4/10

Poor

26 Nov 2025

Neil

Neeps an uplift.

Leisure Self

10/10

Exceptional

24 Nov 2025

Simon

Clean and basic, as expected. Right by Brussels Midi station

Leisure Self

8/10

Excellent

22 Nov 2025

ZAI

503 room was a lovely stay,great designed room,big size,air conditioning,big opening window with view and a blind,lots of sockets,towels,too many if anything haha,good TV I suppose? Carpeted floor was nice hehe.no kettle 😏 but always bring my own,no small fridge,good room temperature,handy bin,but room service was too often and in mornings 😔,very local tram,metro station on the left as come out hotel.also area was not too bad, as ppl make out,a telephone too. Shampoo and conditioner there.i found the long hallways of rooms.... like a maze first day.you can eat in room too,from going shops and things from days out hehe.

Self

10/10

Exceptional

18 Nov 2025

Gerardo

Muy agradable me gusto

Partner

6/10

Pleasant

18 Nov 2025

David

The hotel is actually ok, staff is very friendly and helpful and the location is perfect and very convenient in front of Midi station. My only problem was the Internet that didn’t work at all! Neither on my phone or my Laptop! I spoke with reception and they said nothing could be done because e”it was working for them “ I tried turning on and off countless times but yet, never worked! If this was not a problem it would’ve been a great stay

Business

10/10

Exceptional

16 Nov 2025

Ranjan

The best part about this hotel is a very good breakfast it’s walking distance location to MIDI station

Leisure Family

6/10

Pleasant

15 Nov 2025

Geoffrey

Staff was great, room and hotel were old

Leisure

10/10

Exceptional

15 Nov 2025

Milipi

I didn't take breakfast.

Partner

8/10

Excellent

11 Nov 2025

Michael

Pleasant stay, with spacious room. Convenient location to the station for making a trip via Eurostar

Leisure Friends

10/10

Exceptional

08 Nov 2025

Jose Angel

unfortunately the surrounding area is not clean and makes you feel unsafe

Leisure Partner

10/10

Exceptional

07 Nov 2025

Willy

Room comfortable
Staff friendly
Location walkable
Comfortable

Leisure Self

10/10

Exceptional

04 Nov 2025

Rochelle

Clean room and staff

Leisure Family

10/10

Exceptional

01 Nov 2025

Mark

Wonderful hotel minutes walk from bus (flixbus) and metro station. Next to mall and events arena. Very comfortable!

10/10

Exceptional

29 Oct 2025

KARIN

Hotel is good. Room was clean, good size. Bed was comfortable.
If you arrive before check in time and you want them to store your luggage you have to pay 10 EUR for a locker.
Breakfast is decent.
Area is not the best but it’s very conveniently located across the train station.
Easy walk to main plaza where you can find the best waffles and chocolate.

Friends_and_family Friends

4/10

Poor

29 Oct 2025

Roger

Cigarette smell

Business Self

10/10

Exceptional

27 Oct 2025

LUIZ

The staff is really friendly and the hotel has a locker room where you can leave your luggage for a reasonable fee. The rooms are clean and the location is really convenient, across from the train station.

Leisure Family

6/10

Pleasant

26 Oct 2025

Jon

The workers were helpful, but the hotel looked like it was 80 years old. My room looked like The Rolling Stones stayed there in the 1970s…even my tv was from the 80s. The train station was close, but the homeless folks were around asking for money…with most people don’t carry money.
Where I went downtown it felt safest. Cost worth for the hotel was a 60%.

Leisure Self

8/10

Excellent

15 Oct 2025

Debbie

Hotel was very clean and staff were helpful. Bar was nice and had a variety of drinks and snacks in the evening. The breakfast was good and had lots of variety. We did miss having tea/coffee making facilities in our room but aside from this the room was good. The hotel is opposite the train and tram station and although convenient it was a busy area.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Juan Alberto y Nery

Very good

Partner

10/10

Exceptional

11 Oct 2025

Maria

Area had a lot of graffiti and many people hanging out right outside hotel doors

8/10

Excellent

07 Oct 2025

Balasaheb

Service staff was friendly.

Leisure Partner

8/10

Excellent

06 Oct 2025

Annmaree

Lots of undesirable people hang around in side streets as hotel across from station. We made sure we ate early and returned to hotel before dark

Leisure Family

8/10

Excellent

06 Oct 2025

Tracy

The room and the hotel in general were clean and well maintained. Very handy location for the Eurostar and local metro. Breakfast was ok, but not enough staff around to restock items. Bar was good, but barman was unfriendly and rude at times.

Partner

10/10

Exceptional

28 Sep 2025

Shaun

Overnight Stay

We got to hotel 3 hrs early and were hoping to just leave luggage until check in time, but were able to check in to room early. Had good priced drinks at bar that evening and also had a couple of pizzas were great for the price. Rooms were clean and comfortable breakfast was good value for money with a good enough spread. We stayed there just for one night on our way from Bruges to Paris and couldn’t get a better location literally across the road from the train station. All staff were amazing to deal with will definitely stay again

Partner

10/10

Exceptional

27 Sep 2025

MARIO

Close to Zuid

6/10

Pleasant

25 Sep 2025

Peter

Basic hotel but ideal for Gare du Midi which is straight across the street.

8/10

Excellent

24 Sep 2025

Richard

We really liked the buffet breakfast, room size, quietness. We chose the area because of the closeness to the train station. We were aware that it is not the best area of town.

Partner

10/10

Exceptional

14 Sep 2025

Mehmet ziya

Best

10/10

Exceptional

10 Sep 2025

Vivian

Great location, the staff were helpful. Right next to the station for our next day trip. Very happy with our stay.

Leisure Family