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Citadines Toison d’Or Brussels

Brussels · Belgium

Avenue De La Toison D'Or, 61-63View location

8.2/10Excellent1,061 Reviews
Cleanliness8.2/108.2
Service8.0/108.0
Comfort8.2/108.2
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.6/108.6
Value8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citadines Toison d’Or Brussels

Situated between the vibrant Ixelles and Saint-Gilles districts of Brussels, this property offers studios and apartments perfect for exploring the city's museums, diverse architecture, and charming lifestyle.

Each unit features a separate bathroom and toilet, a fully equipped kitchen with a stove, microwave, fridge, and dishwasher, as well as amenities such as satellite TV, Wi-Fi, a direct-line phone, hairdryer, and safe.

The property also benefits from air conditioning and offers weekly housekeeping services, including linen and towel changes. Additional cleaning is available upon request. Two apartments are adapted for guests with reduced mobility. Ascott Cares program ensures high hygiene and cleanliness standards for a safe and comfortable stay.

Read more about this hotelShow less

Located in Brussels (Sint-Gillis), Citadines Toison d'Or Brussels is steps from Avenue Louise and a 4-minute drive from Royal Palace of Brussels. This aparthotel is 1.6 mi (2.5 km) from La Grand Place and 1.8 mi (2.8 km) from European Union Parliament Building.

Make yourself at home in one of the 154 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Brussels? This aparthotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager GSTC Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.60 per room, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
    • Self parking fee: EUR 22 per day
    • Pet fee: EUR 16 per pet, per night
    • Service animals are exempt from fees
    • Housekeeping fee: EUR 20 per day; may vary based on length of stay and unit size
    • Rollaway bed fee: EUR 22.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Dutch

    Spanish

Nearby attractions

Avenue Louise 0.1 km / 0.1 mi
Law Courts of Brussels 0.4 km / 0.3 mi
Egmont Palace 0.6 km / 0.4 mi
Place du Petit Sablon 0.8 km / 0.5 mi
Place du Grand Sablon 0.9 km / 0.5 mi
Place du Jeu de Balle 0.9 km / 0.6 mi
Royal Museums of Fine Arts of Belgium 1.1 km / 0.7 mi
Magritte Museum 1.1 km / 0.7 mi
Place Royale 1.1 km / 0.7 mi
Museum of Musical Instruments 1.2 km / 0.7 mi
Architecture Museum de Loge 1.2 km / 0.7 mi
Brussels Park 1.2 km / 0.8 mi
Royal Library of Belgium 1.3 km / 0.8 mi
Mont des Arts 1.3 km / 0.8 mi
Royal Palace of Brussels 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2013
  • Total number of rooms: 154
  • Single rooms: 27
  • Double rooms: 14
  • Apartments: 48
  • Studios: 65
  • Accessible rooms: 2
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
Show 36 more facilities & services
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linen
  • Smoking areaExtra charge
  • Breakfast room
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • GSTC Criteria
  • Breakfast
  • Breakfast buffet
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 65 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable8 photos

    Citadines Toison d’Or Brussels

    APARTMENT TWO BEDROOMS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Toiletries
    • Terrace
    • Living room: 1
    • Safe
    • Electric Kettle
    • Individually adjustable heating
    • Ironing set
    • Desk
    • Dishwasher
    • Bathroom: 2
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Cooker
    • Microwave
    • Dining Area
    • Tea and coffee making facilities

    Facilities with extra charge

    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 45 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable13 photos

    Citadines Toison d’Or Brussels

    APARTMENT ONE BEDROOM

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Disability-friendly bathroom
    • Bathroom: 1
    • Shower: 1
    • Bathtub
    • Hairdryer
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Cooker
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Electric Kettle
    • Dining Area
    • Dishwasher
    • Desk
    • Toiletries
    • Cot on demand
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH VIEWSAPARTMENT • WITH VIEWSAPT.WV

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    APARTMENT WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 23 m²STU.ST
    STUDIO STANDARDPhoto unavailable4 photos

    Citadines Toison d’Or Brussels

    STUDIO STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Cooker
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Hairdryer
    • Bathtub
    • Bathroom: 1
    • Electric Kettle
    • Dining Area
    • Dishwasher
    • Desk
    • Toiletries

    Facilities with extra charge

    • Cot on demand
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM WITH VIEWSAPARTMENT • ONE BEDROOM WITH VIEWSAPT.B1-WV

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    APARTMENT ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Citadines Toison d’Or Brussels

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citadines Toison d’Or Brussels

8.2
Excellent
1,061 Reviews
Cleanliness
8.2 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
03 Aug 2026
Kai Shing
Location is good but a lot of noise from surrounding area
8/10
Excellent
21 Jul 2026
Katie
We had a nice room, but the property was a bit dated.
Family
10/10
Exceptional
20 Jul 2026
Paul
Excellent value for money and location. Convenient apartment.
Family_with_children
10/10
Exceptional
20 Jul 2026
Paul
Great location and convenient apartment for longer stays.
Family_with_children
10/10
Exceptional
18 Jul 2026
Cheryl
Our room was huge, way bigger than expected as it's an entire apartment. It has a kitchen at we could cook. There is a full grocery store right around the corner as well. The street is noisy, but we didn't mind, some light-sleepers might though. The staff were very friendly. It was also a convenient location accessible to transit to other places in the city.
Partner
8/10
Excellent
30 Jun 2026
Coss
The location, the size, and the easy access to major areas.
Family_with_children
8/10
Excellent
14 Jun 2026
Francine
Good location.
There were no coffee cups available by the coffee machine.
We asked on 3 occasions and they couldn’t be bothered so we went without.
There’s a building being built right by the hotel.
We were woken up every morning at 7 am.
Family
6/10
Pleasant
11 Jun 2026
Vladimír
Room was oriented to the street at first floor.
Equipment in the room is under maintained
Many things was nearly broken and was barely working.
Self
8/10
Excellent
21 May 2026
Richard
All good, pleasant staff and walkable to the metro and so on.
Self
6/10
Pleasant
19 May 2026
Massimo
Clean room but there was a smell in the hallway.
10/10
Exceptional
01 May 2026
Becky
We really enjoyed our stay here.
Family
8/10
Excellent
28 Apr 2026
Nicola
Easy to locate. Good price and good location. Room basic but clean and well organised. Secure parking so perfect if needed, expensive though. Easy walk to all areas of city. Staff very helpful and friendly. Nice restaurants and bars just around the corner. Only watch outs - if you have a room on the main road side of the building it is extremely noisy; no coffee making facilities in the room, need to take cups down to machine in reception.
Partner
8/10
Excellent
20 Apr 2026
artemio
TODO BIEN EN GENERAL
Family
8/10
Excellent
19 Apr 2026
Robert
The hotel is is clean and modern and the staff are very helpful and polite. A great addition is the small kitchen area in the room with a fridge, microwave, hob and even a dishwasher. You are not reliant on going out for dinner if you have had a long day out walking and don't fancy going out to eat. There's a supermarket one minute walk from the front of the hotel. Great location for exploring the city. Plenty of bars and restaurants in the area. Twenty five minutes walk into the centre of Brussels to explore the old buildings and tourist attractions.
Partner
2/10
Poor
16 Apr 2026
YAN LING
I was so disappointed when I lived in this property. I have been lived there for 10 days, only cleaned up the room once. At the second night, the toilet was stuck. I called the front desk to ask for help, but the lady said that nobody was here to clean the toilet until tomorrow. And then I said do you have any tools that I can use for cleaning. I could do that by myself and she said “NO”. Could you please change another room for us. She said “NO” again. I said the smell was horrible and how could I use the toilet during the night. She said you could go down the lobby to use toilet. Can you imagine I needed to go down to use toilet during the midnight. I don’t want to live this property anymore.
Family_with_children
10/10
Exceptional
13 Apr 2026
anna
Very clean and nice apartment. Apartment had everything you needed.
Family_with_children
10/10
Exceptional
07 Mar 2026
Melinda
The room was very clean and the kitchenette was well equipped. The reception area is very nice, and the staff were kind and helpful. The hotel’s location is close to the metro station and a fairly short walk to the old central area of Brussels. The grocery store was right around the corner, and very handy. All in all, it is a great hotel.
Partner
10/10
Exceptional
09 Feb 2026
Alanna
Great stay here, very close to Louisa metro station. Super comfy bed, good amenities and decent shower.

It’s not the most modern or well looked after room but it did the job! The staff were super friendly and when we arrived at 10.45am we could check in, result!

It was super easy to jump on the metro to go more central so definitely worth the slightly cheaper price tag as it’s just slightly further out.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Kashiku
Every thing was perfect just the tv didn’t have YouTube or Netflix for people to connect plus to connect to Bluetooth was very hard yeah
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Kashiku
Everything was on point bravo the staffs were so kind to us
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Karl
Clean, easy to find, well situated property short walk from amenities and town centre. We’ve not booked a room with a fridge/kitchenette before and it was a revelation! Staff friendly snd spoke perfect English.
2/10
Poor
29 Sep 2025
James

Construction and a total disaster.

The pictures online do not reflect this hotel for a second! A receptionist who had no interest in us. I had to inform him we had breakfast included and his answer was yes you do, after checking, then told me it was on the right. The room was set for a twin, I returned and asked for a king, no, that is the last apartment I have and housekeeping is closed. In essence, not my problem and get on with it. I had to ask for the hotel WiFi, which is weak and you cannot work from the apartment. A location for dinner, yes, outside, right and right. That is the recommendation? As for the condition of the room, broken wood, missing skirting, sharp edges on the wardrobe doors, mould in the shower grouting and of course to top that all off, CONSTRUCTION outside the window! Completely completely unnacceptable. We arrived at 9pm and I had my family check-out the next day, because I was not prepared to have my family stay for the full length of our booking in that condition.
Business Family
10/10
Exceptional
22 Sep 2025
Ashley
Staff were great, very friendly and helpful
Business
8/10
Excellent
14 Sep 2025
Mike
Parking was a challenge, very narrow entry difficult to navigate with larger vehicles. Very friendly and knowledgeable staff
10/10
Exceptional
03 Sep 2025
veronique
Excellent service and people.
Business
8/10
Excellent
31 Aug 2025
Lorence
Good value for money overall: good location.
Leisure Self
8/10
Excellent
30 Aug 2025
Leigh

Stay at Brussels

The hotel lobby had been recently renovated so when you walked in the place was stunning. The rooms on the other hand are a bit dated. Clean and fine for staying in but nothing fancy. Staff were fantastic and super helpful. There is a great supermarket just 30 seconds away and a few nice restaurants for breakfast/tea. The location is at the top of the Brussels city hill walking into the centre takes about 20-25 mins stroll down hill but the return is a little bit of a slog uphill so be prepared, nothing too hard but noteworthy. Local tram and underground stations very close 2-3 min walk. Overall good place, good price
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Rutwa
We had a wonderful stay at this place. We were traveling as a family and this place was perfect. We had a two story room which gave us enough room to spread out.
Room was clean, and so was the bathroom. There was a grocery store very nearby to get few items of daily use.
They had few dishes and an everything you need in a kitchen which was perfect to heat and eat our leftovers. The town center was close by and we found it was nice to walk back to the hotel after a heavy dinner.
Great place if you are looking to stay as a family.
Leisure
6/10
Pleasant
21 Aug 2025
Chang Wei
Poor quality ..
Leisure Family
4/10
Poor
26 Jul 2025
Alex

Ok not great

The downstairs lobby was nice and location was good but the rooms were old and dated and didn’t feel clean. The bathroom shower was very small
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Abigail
Very nice hotel and cute room, staff helpful and welcoming, excited to stay again in a few days.
Leisure Partner
10/10
Exceptional
01 Jul 2025
Midori
I like the area. They used to have free coffee and water. not any longer.
4/10
Poor
27 Jun 2025
Lynn
The room we had was suppose to be a one bedroom with a sitting area side by side as shown in the picture. This was clearly photoshopped. When we arrived, the sitting room was on the main floor but the bedroom and the bathroom were on a second floor with very narrow steps. This meant that you had to take your luggage up these steps. We had one member of our party not to be able to climb steps. So that meant they could not sleep in a bed nor use the bathroom upstairs. Imagine taking a kitchen sink bath. Not happy about this when not fully disclosed!!! The front staff was rude. One lady was great at giving the stink eye when you asked her for anything. We really did try to not interact with the staff. Also, if you want AC, don’t stay here.
Leisure Family
6/10
Pleasant
10 Jun 2025
shanen
Doors didn’t lock properly, no air conditioning, doors couldn’t close, dirty amenities(towels were not clean), bathroom vent didn’t work
Leisure Friends
8/10
Excellent
21 May 2025
jose antonio
The attention was very cordial, the room was very clean and complete with everything necessary for a confirmable stay. I would surely choose it again.
Partner
4/10
Poor
13 May 2025
Manon
They never offer to help. Anything we asked: \"i do not know, it's not sure, there is none (false statement). Hotel that needs a lot of care. The crew needs to learn how to smile and welcome travellers. Mind you, we arrived on a Sunday obviously to be checked in by someone who does like to work on weekend. The worst Citadines ever!
4/10
Poor
10 May 2025
Verified traveler
The rooms have no AC. We needed to have the windows open at night to have a comfortable sleeping temperature, but noise on the busy street below us, we were on the 6 floor, was incredible. Constant sirens yelling, motorbikes racing and night work on the underpass. Hard to sleep. Can not recommend this property. Wonder how hot the rooms will be in the summer.
Business Family
8/10
Excellent
26 Apr 2025
April
Great place to stay. Very comfortable and convenient.
Friends_and_family Friends
10/10
Exceptional
18 Apr 2025
INGRID
Highly recommended! :)
6/10
Pleasant
03 Apr 2025
Harleen
The property is in a good location and clean. However, no complimentary tea/coffee was offered in the rooms and no water bottles either. This is usually offered everywhere I’ve stayed before.

There is no air con in the room either which I felt was really needed at night.

The bath/shower products offered in the room had a very strong, unpleasant smell which may not be up to everyone’s liking.
Leisure Family
8/10
Excellent
13 Mar 2025
Mya
Central location, staff were friendly, lots nearby and easy to travel via metro
8/10
Excellent
27 Feb 2025
David
We needed a kitchenette to get the most out of our vacation (some home cooking!) and this place delivered. Brussels itself was the least charming city we experienced, that was the main issue with this hotel. Little dead flys on the windowsill were kind of disgusting, but these things happen. The kitchen worked and that's all were really wanted. (I now remember there was a shooting outside a Brussels metro the day we arrived)
Leisure Family
6/10
Pleasant
30 Jan 2025
Edgar
In general everything went well. Only problem is that I woke up with a lot of marks all over my body, like bed bug bites
Leisure Partner
10/10
Exceptional
26 Jan 2025
Joseph
Très bon service
10/10
Exceptional
13 Jan 2025
Mathilde
Ravie de mon séjour ! Accueil parfait, grand studio bien décoré avec éclairage chaleureux et bien équipé pour cuisiner, se détendre et travailler. Super literie. Bonne localisation au cœur du quartier Louise (restaurants, magasins, commerces walking distance trams/métro juste à côté). Rapport qualité prix absolument parfait !
Business Self
4/10
Poor
10 Jan 2025
Jake
Quite overpriced for an odd apartment in poor conditions conaidering the area wasn't so great.
Leisure Family
6/10
Pleasant
04 Jan 2025
Emily
Pros- good location for the Metro. Great for travelling around Brussels but also only three stops from Gare du Midi if you're travelling further afield.
There's a little shop just around the corner for anything you might need.
If you don't want to take the Metro, there are certainly places nearby within walking distance.
Coffee machine in the lobby (no tea and coffee making facilities in the room) was great if you wanted something to take with you.
Front desk staff seemed friendly and helpful.
Working lift was handy with suitcases.
Our room had everything we needed to prepare meals and was a good size.

Cons:
The deadlock on the door didn't work so we had to wedge a chair between the door and the toilet door. This may be an issue for solo female travellers.
The safe in the room didn't work so we needed to find a solution to protect valuable items.
The apartment is in need of a refresh as paint is scuffed and peeling and some of the furniture has been damaged.
Someone had been sick in the corridor outside the loft and it had been there for a couple of days before we left.
The area around the hotel might be unsuitable for solo female travellers at night as I was briefly followed by a man who only stopped when he saw I was with my male partner.
Leisure Partner
8/10
Excellent
31 Dec 2024
Anthony
The property was within walking distance of the Great Place and a lot of good eateries. Also, right across the street is the big ferris wheel, which gave us an amazing view of the city at night.
Leisure Family
6/10
Pleasant
22 Dec 2024
Georgina

Average

Rooms are very basic and if you are at the front of the hotel expect a very noisy road!!
Friends_and_family Family
6/10
Pleasant
16 Nov 2024
Natalie

Good all rounder

Really easy to check in. The amenities available in your room are limited and you have to go downstairs to get a hot drink. It’s in a good location for a supermarket and places to eat out.
Business Self
4/10
Poor
11 Nov 2024
Kaoru
Hole in door.
Business Partner
8/10
Excellent
20 Oct 2024
Hector
Great staff and facilites
Leisure Family
8/10
Excellent
14 Oct 2024
Verified traveler

Great location but bad facilities

Overall was great especially the location is perfect, 3 minutes walk from subway, tram station BUT didn’t provide enough amenities and the door lock is broken
Self
8/10
Excellent
14 Oct 2024
Phil
Hotel was good enough if at a competitive price, it’s clearly a converted office block so room sizes were good, layout of room was a bit strange but ok, finishes were missing in several places and starting to look tired. Someone attempted to break into car overnight outside the hotel as it is fairly quiet late at night
Business
8/10
Excellent
06 Oct 2024
Edward
Everything was fine, except the bathroom.
The bathtub is very dangerous to use. It is deep and slippery inside. I am surprised that nobody got injury yet.
Leisure Family
6/10
Pleasant
07 Sep 2024
Kimberly
Clean hotel with a kitchen in the room. It was a very uncomfortable stay due to no air conditioning and no cleaning of the room. Rooms are only cleaned weekly. The staff was helpful and friendly and enjoyed the coffee and water in the lobby
Partner
10/10
Exceptional
30 Aug 2024
Alice
Nice neighborhood.
Business_and_leisure Self
10/10
Exceptional
27 Aug 2024
Tony

A very nice hotel which is in the heart of it

Very friendly staff who were on hand to help with anything. The Belgian waffle maker at breakfast was an added touch of fun :)

The room was clean with comfortable beds. The location is brilliant in that it's a 3 mins walk from a metro station which takes you anywhere you'd like to go. There's trams and buses too. You can also walk to Midi station in about 25 mins, but with 2 young children in tow we gave that option a miss.
Friends_and_family Family
10/10
Exceptional
24 Aug 2024
Jennifer
Loved the hotel, great location. The free coffee in the lobby was a lovely touch. The kitchen was well stocked though no kettle in our room as per listing but this wasnt a huge inconvenience for us. The room was hot did not have air conditioning however, we opened windows and this was fine. Would recommend this hotel.
Friends_and_family Family
10/10
Exceptional
20 Aug 2024
andy
Super
Leisure Family
8/10
Excellent
07 Aug 2024
Timothy
Good place to stay in Brussels about 20 mins walk from Midi station and also on metro. Property was clean and well equipped with friendly staff. The only significant issue was the noise from cars outside.
Leisure Family
10/10
Exceptional
01 Aug 2024
Olivia
Nice location as it’s walking distance to the tourist spots. Metro station is a couple of steps away, we took the metro to go to l’Atomium. Reception is very nice and helpful. Unit is very clean and very spacious. A couple of steps to the grocery store and many restaurants around the area. There ‘s no air conditioning though so it gets too hot in the summer and it’s a little hard to sleep at night when it’s hot.
Leisure Family
10/10
Exceptional
27 Jul 2024
Sabrina
Rooms were good space and clean. Would stay again.
Leisure Family
10/10
Exceptional
11 Jul 2024
Judith

Perfect place for vacation

Good location, clean apartment with kitchen, plates, glasses.
Friends_and_family Family
10/10
Exceptional
10 Jul 2024
Sandra
Very quiet
Leisure Family_with_children
8/10
Excellent
08 Jul 2024
Johnny
Property is close to a lot of amenities and restaurants
6/10
Pleasant
27 Jun 2024
Bailey
We had a bar directly under our window which was obviously very noisy. There was also a loud argument outside said bar at 4am one morning.

The lock on our door didn’t work, which lead us to put a chair against the front door every night.

Other than this, it was really nice, there was a full kitchen in the room with all the utensils (knives, spatulas and such), a good fridge, dish washer and hob.
The bed was nice and if we wasn’t over a bar, the back door and Juliet balcony would’ve been nice.
When the first enter the hotel, there’s a station for free filtered water to refill your bottle and free coffee!
It’s 2 minutes from Louise/Louiza station which was handy but wasn’t needed as it’s walking distance to the main square.
Leisure Partner
6/10
Pleasant
27 Jun 2024
Gaurav
The location was good and very close to public transport. The property condition is poor for the price you pay. The bathroom had mold and the furniture was dirty and worn. There were chairs in the room i would refuse to sit on.
Staff were friendly and helpful.
Leisure Family
10/10
Exceptional
25 Jun 2024
Christina
You have to sign up as a reward member to get early check in, which was really easy and we got into the room at 8 am. Free coffee and water bottle filler in the lobby. One bedroom suite pull out couch is two twins. Kitchen has everything you need. Huge soaking tub, great water temp and pressure
Leisure Friends
6/10
Pleasant
24 Jun 2024
Sjoerd
Spacious enough room (studio), but beds very firm...
10/10
Exceptional
12 Jun 2024
Alexander
Great central location to the Louise tram and Metro Stop, making it convenient to travel throughout the City. A few sketchy areas immediately nearby to avoid at night (during the day there were plenty of people around and it was fine). Nice being here in June when sun sets around 10.
Apartment was as expected, but bed was little lumpy and just needed getting used to.
Staff was very helpful with directions to nearby essentials. Grocery store is just around the corner on the same block. Would stay there again.
Leisure Partner
8/10
Excellent
11 Jun 2024
Srijani
Travelled with kids & a good place to stay with spacious rooms and kitchenette. Walking distance to grocery, restaurants & transit. Overall good and will come back.
Business_and_leisure Family_with_children
6/10
Pleasant
05 Jun 2024
C

It can be better

The hotel looks good, nice design at reception area. Receptionists were OK but could be better in communication and advising quests, not very friendly.
The sofa bed was not comfortable to sleep on, we had a terrible sleep.
Cleaning was good except in the kitchen were the dishwasher was smelly and dirty.
Hotel is placed in a very good area, close to Metro station, 20 minutes away from city centre on walking distance.
Friends_and_family Family
6/10
Pleasant
30 May 2024
Shillana
There was a lot of street noise, so if that is bothersome to you then this place might not work. It was perfectly located for transportation and sights! The beds were clean and comfy, but we could have done without the black mold on the shower ceiling. The person who checked us in was a bit surly as well, but everyone else at the hotel was lovely!
Leisure Family
6/10
Pleasant
21 May 2024
Mini
Room doesn’t look like the picture. It more like a motel 6.
Leisure Self
6/10
Pleasant
18 May 2024
Roger
Rooms needed a little tlc, super noisy area. Constant sirens
10/10
Exceptional
08 May 2024
Adrian
Free tea and coffee
Leisure Friends
8/10
Excellent
07 May 2024
Aleksandra
Very nice lobby
8/10
Excellent
25 Apr 2024
Sheri
The lobby & breakfast area were beautiful and the hotel was close to transit. We liked the room and the kitchenette, and the choice machine in the lobby made nice coffees. Close to a little grocery store & restaurants too.

We weren't given any information about breakfast so had to ask later. It was quite noisy, and a fire alarm went off in the evening. We went down to the lobby where many had gathered but there was no information announced. After a few minutes we overheard that it was a false alarm (someone was cooking & burnt their food) so we had to ask a staff for clarification.
Leisure Friends
10/10
Exceptional
20 Apr 2024
David
Very good location for shopping in the Louise station area. Staff was friendly and responsive to requests for help when the heater needed repair. Highly recommended
Leisure Family
10/10
Exceptional
07 Apr 2024
Sanjay
Room was spacious and very well maintained.
Leisure
4/10
Poor
04 Feb 2024
Adam

Very poor experience - avoid!

While this place is well located and has good restaurants nearby it wasn’t a nice place to stay. The drain in the bath was blocked so water from the shower collected in the tub. We brought this to the attention of staff each day of our 3 night stay. We were told that they would send someone but never did. This resulted in us needing to step into the dirty water in the bath to have a shower. Not acceptable. The lobby was under construction but there was no mention of this. It also meant the lift didn’t go to the entrance. Also, the heating was always on which made the room very uncomfortable. We had to sleep with the window completely open. We booked a double room but the bed was just two singles pushed together. You might expect this level of unbothered from a discount budget hotel, but this stay wasn’t cheap. Overall, very disappointing stay made worse by a complete lack of communication from staff and no solutions offered.
Partner
8/10
Excellent
15 Jan 2024
GABRIELA WENDOLYN

Great location

The place is being remodeled, therefore the lifts were not working properly and we had to use the stairs, but the room was perfect.
Great location and comfortable.
Partner
8/10
Excellent
13 Jan 2024
Jane
Great place to stay, handy to the metro and shops. Rooms were an excellent size. There were 4 adults staying and we didn't feel cramped. The entrance was being renovated so the lifts didn't always do what we wanted, but that didn't really hinder us and should be completed in a timely manner. Good sized kitchen. Would stay again.
Leisure Family
4/10
Poor
04 Jan 2024
Mohamed

Brussels stay

Place was smelly, Pictures doesn't at all match the place, beds weren't comfortable, the sofa bed was in a very bad shape.
Friends_and_family Family
10/10
Exceptional
02 Jan 2024
KP

Excellent location and facilities

Excellent location for uptown restaurants and close to metro hub for getting anywhere quickly. Surprised to have no room housekeeping for all our five day stay, would have been nice not to have to ask for toilet rolls! But though basic the room had everything we needed and despite some building works all worked well. Staff was helpful. Altogether good stay.
Partner
4/10
Poor
31 Dec 2023
Damon
The hotel is going through renovations. No one mentioned it. Lifts don’t work properly due to the construction.
8/10
Excellent
15 Sep 2023
Daniel
A comfortable stay with a kitchen. Extra pillows were great. Comfortable bed. Grocery store close by. The room was very hot and was greatful there was a fan available to use from house keeping. There is no air con in the apartment. There is black on the ceiling of our bathroom (above shower) , likely do to lack of ventilation.
Leisure Partner
10/10
Exceptional
31 Aug 2023
Neepa
Location was amazing. Front desk service was very helpful. Excellent customer care. Room accommodated all requirements and more! Very modern and clean. Would recommend more shampoo 2 in 1 body wash as bottle was less than half full and not topped up during one week stay. Apart from that minor,I rate this stay as amazing. Safe and local to all amenities. Will definitely be coming back next time for the Christmas markets. Make sure you book this apartment-hotel!! It will not disappoint.
Leisure Family
8/10
Excellent
19 Jul 2023
Eshag
I did like the parking gate.
10/10
Exceptional
09 Jul 2023
martin

Comfortable

Very comfortable stay. Good aircon. Good location close to the river and centre
Friends_and_family Family
8/10
Excellent
26 Jun 2023
Rukmini
nice location
Leisure Family
10/10
Exceptional
15 May 2023
Denise
Excellent place to stay in Brussels close to the subway and shopping area. Excellent, good service! I highly recommend this Aparthotel!
Business_and_leisure Self
8/10
Excellent
19 Apr 2023
Gillian
We were looking for a hotel reasonably central in Brussels which also offered parking. This fitted the bill perfectly, very close to Avenue Louise and just a few minutes walk to Grand Place. The room was a great size and well equipped and the staff were very helpful. There was onsite parking for a fee which was really helpful, but be warned, the access is quite tight so would be tricky for a large car.
Leisure Partner
10/10
Exceptional
27 Mar 2023
Lauren
Room was comfortable, liked that the toilet was separate from the shower and away from the bedroom. I just wish check in was earlier and towels were changed more often.
10/10
Exceptional
23 Jan 2023
Nzola
I'm so happy for hotel very nice ☺
Friends_and_family Family
8/10
Excellent
18 Jan 2023
Arthur Jr
Hallway outside was dirty, had spots of moulds especially the shower as extractors not efficient.
Leisure Family
10/10
Exceptional
10 Jan 2023
Simon
Great kitchen facilities in the room. Large wall-mounted TV with many channel options.
Leisure Self
8/10
Excellent
10 Dec 2022
Manu
Big shout out to Marie from reception, she is by far the nicest and friendliest hotel receptionist I ever met!!
Business Self
10/10
Exceptional
14 Oct 2022
Patrick
Great restaurants and bakeries a stones throw away, and walking distance from a lot of the main attractions in Brussels, as well as Brussels-South train station. The room was clean and has a nice kitchenette if you need it, as well. Moreover, the staff was friendly and helpful.
Leisure Self

Location & surroundings

Citadines Toison d’Or Brussels
Avenue De La Toison D'Or, 61-63, Bruxelles, Belgium

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Citadines Toison d’Or Brussels

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