Name: The Mila Brussels
Address: 18 Pl. Fontainas, Brussels, BE

6/10

Pleasant

17 Jul 2026

Russ

The hotel is okay. Rooms are very small. Definitely not luxurious in any way. Not a fan of the European way of putting glass in front of the toilet so anyone in the room looks into that area. We set the room it's cold over to see it could go and it was still warm. A friend is staying in another unit said they are air conditioning was freezing cold so something must have been wrong with ours. Did not realize that the included breakfast men walk into a restaurant across the road. Very limited choices to what you could get with the dollar value of 7.5 Euros per person for breakfast on the voucher without having to pay extra. Very good location however

Partner

10/10

Exceptional

16 Jul 2026

John

Very nice hotel in great part of town, easy to explore the city from here. Great breakfast, and the AC was fantastic given the heatwave they were having.

Partner

6/10

Pleasant

15 Jul 2026

John

Adequate, not a fine hotel but sufficient for a value stay. Staff were good and it has a good location. Small rooms and a few surfaces were showing wear. Nothing was broken or unusable. It was sufficient.

Family

8/10

Excellent

12 Jul 2026

Christopher

Ok so here’s my honest review.

First of all the location of this hotel is absolutely perfect. It’s smack in the middle of the centre and gives great access to all central locations.

Upon arrival and despite booking a compact room, I was told that I had been given an upgrade to one of the “biggest rooms they had” which I was excited about. Upon entering indeed the room was bigger, but is as you would expect for a budget hotel.

The room was fairly clean and the air-conditioning was adequate at best. Despite being on the highest fan setting, I really struggled to hear anything let alone feel it.

The biggest downside to my bedroom was that the bathroom sink was painfully slow at draining. After asking for this to be fixed, there was a slight improvement but unfortunately made washing my face nearly impossible and made the sink very difficult to keep clean.

No, whilst they have not lied about there being a complimentary breakfast, the small selection of a thinly sliced cake a waffle or fruit made me laugh although the coffee machine was great.

Overall, I think I would stay in this hotel again but would definitely not pay the same price. If you intend to spend much time inside the hotel itself, I would not recommend.

The staff were friendly enough, albeit at times a little preoccupied. I would have laid there to be a member of staff 24/7 but after 11 pm, nobody is there.

To summarise a basic budget friendly hotel, which with some small improvements could be better.

Self

10/10

Exceptional

12 Jul 2026

Douglas

Well located, only 5 minute walk to the grand palace, good metro and bus links. Room was clean and comfortable, had a slight issue with the room but it was sorted very fast. Highly recommended for a stay in Brussels

Self

2/10

Poor

09 Jul 2026

Ross

There is no breakfast, listing clearly says breakfast included with every room in about 3 different places.

Staff told me my room didn't include breakfast, I insisted it did, he said i'd have to show him a receipt or something. When I showed him the booking saying breakfast included he said they don't do breakfast anymore, but that I could get a breakfast voucher if I show the guy working the front tomorrow.

Showed the guy at reception the next day, he said my room doesn't include breakfast, then when I showed him the listing he said they don't do breakfast anymore, said he can't do anything (despite there being a pile of breakfast vouchers sitting on the table), said he could give me the managers number if I want to take it up with him but at this point I just gave up

Location was excellent, Room was clean and nice, staff were anywhere between neutral and rude, the breakfast was non-existent.

Self

10/10

Exceptional

09 Jul 2026

Amy

They have a really good coffee, latte machine, espresso, etc. it’s more like a continental breakfast with fruit Belgian waffles and juice. The staff is very friendly. The air condition works pretty good. The shower was very nice and modern. The room was small, but big enough for one person. I recommend this hotel over the IBIS Midi Station one that I stayed at the night before.

Self

8/10

Excellent

01 Jul 2026

Ines

The room was adequate and the ac worked well. The bathroom was clean but it was difficult to keep the water in the shower area without a shower curtain. The breakfast was ample and had a variety of choices. The hotel staff was friendly and kind and offered recommendations when requested. The evening staff was excellent and addressed our questions fully.

Partner

10/10

Exceptional

24 Jun 2026

Ana

Really close to everything. Really sweet people working there, couldn’t recommend enough!

Partner

4/10

Poor

19 Jun 2026

Harjinder

Rooms are absolutely tiny, not enough room to unpack suitcase, no drawers or wardrobe. A rail with 3 hangers that you can’t really hang clothes on as there is a shelf underneath. Aircon not reliable. Reading lamp broken, sink chipped and tatty. The smell in the hotel was like cheesy feet. Breakfast was ok, o e member of staff was very helpful, the other couldn’t be bothered. Asked for coffee pods to be replenished as didn’t get done when room was done - when I say room was done I mean the bed was made. On arrival dirty glass in room with lipstick stains on it. The only good thing about this hotel is the location. Wouldn’t stay again.

Partner

10/10

Exceptional

16 Jun 2026

Richard

Great little hotel in central Brussels, less than 15 minutes walk from the central station. Rooms are city center small, but clean and well appointed. Breakfast was surprisingly good. Only concern I had was that there was no safe in the room, which made me a little nervous.

Partner

8/10

Excellent

11 Jun 2026

Anneke

Nice budget hotel. Great location in the of the city. Quiet at night . Great king size bed in a small room. Nice breakfast included. Can’t complain. :)

Partner

10/10

Exceptional

08 Jun 2026

Daniel

Great place, lots of character and close to all the sites

Partner

6/10

Pleasant

06 Jun 2026

Michael

The Mila is quite central to the entertainment district of lower Brussels. The breakfast was good as was the staff. The room that we were assigned was tiny for two people but quite functional, although it had need of repairs of a number of small items in the room.

Partner

10/10

Exceptional

05 Jun 2026

Maria Elena Castillo Odena

Good location
Clean room
Comfortable bed
Very helpful and nice staff
Great breakfast

Partner

6/10

Pleasant

05 Jun 2026

Thanh

Good breakfast and good location

Partner

10/10

Exceptional

30 May 2026

Devram

The room was small, but it was perfect for a solo trip. It was clean and had everything I needed for a comfortable stay. The staff were wonderful and the breakfast was delicious. Overall, a very pleasant experience.

Self

10/10

Exceptional

20 May 2026

Helenn

Wonderful small hotel, easy walking distance to Grand Place, and just at the end of a wide pedestrian street. My superior double was large and faced a tiny cute park. Very helpful staff. Great buffet breakfast. Would definitely stay here again!

Self

10/10

Exceptional

13 May 2026

Louise

Friendly staff and lovely breakfast.

10/10

Exceptional

11 May 2026

Doris

Cleanliness was excellent, staff were available and helpful, breakfast was varied and plentiful, although chef needs education on how to cook scrambled egg. The staff even offered to hold onto our bags until the afternoon when we departed! Thank you so much Mila Team.

Friends_and_family Friends

8/10

Excellent

09 May 2026

Richard

Very convenient location

Partner

8/10

Excellent

03 May 2026

davey

The hotel is in a great location, across the street from a metro stop and less than a 10 minute walk to the Grand Place. Brussels Central Station is within a 15 minute walk as well. Breakfast is available daily for free, but only from 8:00 - 10:00, so if you're an early bird, you'll have to find something else. The breakfast consisted of eggs, bacon, bread, fruit, yogurt and pastries.

Self

10/10

Exceptional

30 Apr 2026

deborah

Our room was small was very clean and serviceable. The staff were friendly and breakfast adequate. Fantastic location to explore the city.

Partner

10/10

Exceptional

27 Apr 2026

Caoimhe

Nice comfortable room. Helpful staff and good location.

2/10

Poor

25 Apr 2026

Susan

We booked this property five months in advance and were given two, small interior rooms with “windows” that opened into a dark, dirty stairwell.

Little light in the cramped, dirty hallway and no light at the elevator. You had to feel around for the elevator buttons. The elevator was a nightmare. Questioned if it functioned properly.

We did not stay here. I contacted the manager who said he could not do anything for us and hung up while I was still talking to him.

Expedia should not endorse this property.

Friends

10/10

Exceptional

15 Apr 2026

Rodrigo

Very good breakfast, excellent location!

Family

8/10

Excellent

30 Mar 2026

Rene

Clean room, great central location. Slightly odd layout with sink not in bathroom. Could’ve done without the (frosted and cubed) glass walls to bathroom. Not ideal for privacy. No main desk for check in. Was checked in using a laptop, new one for me! Staff friendly and breakfast pretty good. Best thing is where the hotel is situated; close to shops, public transport, restaurants etc.

Partner

8/10

Excellent

23 Mar 2026

Colin

The hotel is in an excellent location for all the main tourist areas and restaurants etc.
Arrival at the hotel is underwhelming with a small, free standing reception desk and a soulless dining area. Some of the staff do not appear suited to the role of front of house.
The decor is quirky but you get used to it and the rooms are a good size and well proportioned. Water from the shower spills beyond the shower area (but the shower is good).
There are tea and coffee making facilities in the room.
Breakfast is basic quality however there is a wide range of items including scrambled egg and bacon.
Overall the hotel is satisfactory but the location is excellent.

Partner

10/10

Exceptional

15 Mar 2026

Philip

Yes nice breakfast. Shops very close by.

10/10

Exceptional

26 Feb 2026

Mark

Clean Hotel and good staff

Self

8/10

Excellent

11 Feb 2026

Christopher

Compact but nice room. Friendly staff, great location. My room only had a view of the fire escape, and was a little hot. It was a great price though, and a nice breakfast thrown in too. I would definitely go back.

Friends_and_family Friends

6/10

Pleasant

09 Feb 2026

Stephen

I didn’t realise the room didn’t have a wardrobe. It was fine for a couple of nights but any longer would have been difficult. I did find there wasn’t enough surfaces to put things on. Coffee was restocked with only decaf after first night. There was no reception desk and on second day loud music was playing in the corridor from a Bluetooth speaker and felt unprofessional. Breakfast was fine, I wouldn’t describe it as “top rated”. Overall a bit disappointing but location was great and toiletries were nice though I think you can get better for your money elsewhere in Brussels.

Self

6/10

Pleasant

29 Dec 2025

Steven

First the good points…location was excellent; central and near to a metro station. Rooms were clean and bed comfortable. Breakfast decent.
However, this place is more of a hostel than a hotel. No reception desk as such. The rooms are small and furnished with cheap and poorly fitted fixtures. ( one shelf was hanging off the wall and the headboard was missing). Little storage space. Only a badly fitted hanging rail placed directly above a coffee machine!
Staff seemed inexperienced, and breakfast was a lottery to see which items were missing. Spoons one day, glasses the next, bowls the following. Same with food… getting items replaced was painfully slow! A lot of the crockery was chipped.
Only used the room for shower, sleep and breakfast. So it suited our needs…just!

Leisure Partner

8/10

Excellent

27 Dec 2025

Thomas

The distance from the main city centre and the Christmas Markets made this a great location with a relatively quick walk to the station to se other places nearby. Staff were very friendly too.

Partner

4/10

Poor

15 Dec 2025

Martin

A very small room with no room to walk around the bed, a vtiny wet room as a bathroom with a dreadful \"rain\" shower, so the water ran into the bedroom, no plug in the handbasin so you hystem which did not function properly, so we were cold every night.

Partner

8/10

Excellent

13 Dec 2025

Jane

After an inauspicious start - arrived at noon to drop bags off to find breakfast buffet/ dirty dishes not cleared away - we enjoyed our stay. Comfortable bed and good shower. Slightly quirky style of room which was very small but perfectly ok for a few days. Breakfast was standard buffet style. Good location for exploring centre of the city.

Partner

8/10

Excellent

09 Dec 2025

Derrick

Room was clean and staff were helpful

Leisure Family

6/10

Pleasant

06 Dec 2025

MARTIN

The hotel is small and centrally situated. However it appeared to be run by students on their time off! They were ill equipped to deal with a busy xmas time.

Leisure Self

10/10

Exceptional

04 Dec 2025

Johanna Marie

Great breakfast. Good location. Everything is walkable.

Leisure Friends

10/10

Exceptional

01 Dec 2025

Madison

This hotel was conveniently located and met our needs for the stay in Brussels. Our room was missing a mirror in the bathroom, which was frustrating and had a few faulty things (light, bathroom faucet) but didn’t negatively impact our stay enough to knock off a star. The staff was very helpful and the breakfast was convenient for a quick fuel before checking out the city.

8/10

Excellent

24 Nov 2025

Anna

Check in easy, nice staff, decent breakfast. Rooms looked pretty however the bathroom mirror was too high. I am an average sized woman (5’5) and I couldn’t see myself. It made it difficult to get ready. A full length mirror would have been ideal to add to the room to accommodate for different heights. There’s a huge blank wall in our room which would have been perfect there.
Other than that, everything else was good. Would return.

Leisure Partner

2/10

Poor

13 Nov 2025

Simon

Not somewhere I can recommend. I was eaten alive by bed bugs during a 3 night stay recently. Subsequently e-mailed the company who run the hotel to advise of this hygiene issue and 48 hrs later I've had zero response. Disgraceful.

Friends_and_family Friends

2/10

Poor

04 Nov 2025

Joseph

Shocked and appalled by this hotel.
Firstly upon checking in we found signs of BED BUGS. Have also seen other reviews on hotels.com stating the same thing, so multiple occurrences.

We went to speak to the “receptionist” (person sat downstairs with a laptop) who had checked us in, explained the situation, and asked for a refund so that we could go and stay elsewhere. Long story short, they called their manager who agreed to a 50% refund. I left my phone number as was told the refund would be sorted the next morning.
The refund never came, so messaged via hotels.com where I had booked the room, also emailed directly. Received no reply. Found a number online for the hotel, so sent them a WhatsApp message and tried to call them. Eventually got a call back after requesting one, as all correspondence to this point had been ignored. Was once again told they needed to speak to their manager in order to confirm and sort the refund. Received a message saying that the accountant was on holiday so this couldn’t be sorted straight away. I was stupid enough to fall for it.

3 months later I still have no refund, despite chasing regularly, so have been lied to by the property on multiple occasions.

Would avoid due to bedbugs, as well as the duplicitous and shady business practises going on here.
Pictures also made the room look a lot nicer than it was. Was very makeshift and basic.

Partner

8/10

Excellent

25 Oct 2025

Enrique

Small room, good location

Partner

10/10

Exceptional

21 Oct 2025

Jennifer

Good location, friendly staff. Exactly what we wanted.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Garry

Chilled relaxed hotel. Great location !!!!!!!
Staff friendly. Breakfast self service. Available til 11am. Complimentary tea/coffee hot chocolate machine in lounge area all day/nice. Lovely wet room in bedroom. Nice view of garden square from most bedrooms

Partner

10/10

Exceptional

19 Oct 2025

David

Great location and value for money.

Great stay. Small, but very homely room. Nicely decorated, and exceptionally clean. Coffee maker. Nice views of park. Very friendly staff. They gave us extra coffees when we used our complimentary coffee up, and kindly gave us bottles of water when we were leaving the hotel for the day. Would
Definitely stay again.

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Lorraine

Good location and very friendly and helpful staff. The front door was kept locked so you have to ring a doorbell and wait for someone to open it. That would be a pain if it was raining.

Leisure Self

10/10

Exceptional

17 Oct 2025

Michael

Very good hotel, close to everything and very good staff

Leisure Partner

8/10

Excellent

15 Oct 2025

Alison

Rooms are small but fine for couple of days stay.
Lovely shower.
Not of lot of room to put toiletries and clothes.
Lovely breakfast. - good variety of food

Leisure Self

8/10

Excellent

12 Oct 2025

Alexander

Room was well insulated, breakfast was good.
Bed was very hard and pillows (1 each only) were very thin which was not ideal. Otherwise we had a great stay. The hotel was well situated for our travel.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Jose

Vdvjn

10/10

Exceptional

11 Oct 2025

Jade

The breakfast was really good and the hotel staff were great. Though its really a small room but its ok

A little far from central station especially if you have luggages. The people outside especially late night were so noisy.

Leisure Friends

8/10

Excellent

04 Oct 2025

Jun

Perfect location. Staff is friendly.
Room is very small. Breakfast is so so.

Self

8/10

Excellent

04 Oct 2025

Kenneth Graham

This hotel has been recently refurbished in a very bright style. The rooms are clean and comfortable, but mine was small. There are a few quirks - the shower and toilet are separated from the sleeping area by glass bricks, so there’s no real privacy if that is important. My room was also internal and very, very dark. The breakfast is good, and the staff are very friendly. The hotel is also perfectly located for the historic centre and for public transport. It’s a good choice, but I’d want a room with an outlook if I stayed again.

Self

8/10

Excellent

28 Sep 2025

Kevin

Smallest elevator in Europe possibly lol

Not quite what we were expecting but it served our purpose. Belgium was lovely

Partner

8/10

Excellent

21 Sep 2025

Genevieve

This hotel is conveniently located next to a tram station and very central. In my opinion the service is the best. Staff were very helpful. My complaint is that the room I stayed in #201 has no privacy in terms of toilet and shower. You can literally see someone doing their business through frosted glass partitions. It was funny at first but then it got really inconvenient as I had to kick out my friend to use the toilet. So this specific room is not meant for friends travelling together. Not sure even couples would appreciate this no privacy thing. Maybe a little warning would be good. Or if there is my bad for not knowing. One more thing free breakfast was good. I would stay again but definitely will want a different room. Thanks Hotel Mila!

Leisure Friends

6/10

Pleasant

12 Sep 2025

Doris W

The location is great and easily accessible. The area feels safe. The room does not provide a stool or chair, not a desk either, it's rather inconvenient.
However, both me and my friend received two strange whatsapp messages a week before our departure and indicating they need our confirmation about our credit card information. It was further find out that they are scam. So, I am unsure how this could have happened. Also, their staff changes daily. Other than that, the location is excellent.

Leisure Family

10/10

Exceptional

11 Sep 2025

Steven

Nice breakfast, friendly staff.

Leisure Partner

8/10

Excellent

11 Sep 2025

Laurie

We stayed in the loft room on the 6th floor. A very unique and fun experience. Felt a little like being in a treehouse. The room has been remodeled in a very modern way, with nice design work. It is a small room, but has everything you need. The breakfast was good. The location is really great. In a walkable area close to the center. Would recommend this hotel.

Leisure Family

10/10

Exceptional

08 Sep 2025

Sylvia Fung Gee

Clean and easy accessible

Leisure Family

10/10

Exceptional

23 Aug 2025

Ananya

Quirky hotel. Lots of dining options within walking distance

8/10

Excellent

21 Aug 2025

Suzette William

Its okay center of city

4/10

Poor

31 Jul 2025

Nisar

The shower had no walls. There was no exhaust in the toilet.

Partner

8/10

Excellent

27 Jul 2025

Verified traveler

Great location

Great location and unique style. Good breakfast

Partner

6/10

Pleasant

25 Jul 2025

María Eugenia

La regadera se dale el agua porque no tiene sardinel y las de limpoeza te aouran para salir de la habitación

Leisure Family

4/10

Poor

23 Jul 2025

hao wen

Terrible smell in the building,

Leisure Partner

2/10

Poor

21 Jul 2025

Michelle

Bedbugs. Otherwise it would be a decent hotel to stay in

Leisure Self

10/10

Exceptional

20 Jul 2025

Catherine

Staff were very welcoming. Room was amazing. It was on the 5th floor so had amazing views. Air conditioning was a bonus as it was 29/30 degrees outside. Very clean and toiletries supplied with towels and slippers. Breakfast was included too which was delicious and luggage storage on day of departure. All round great experience.

Leisure Partner

8/10

Excellent

17 Jul 2025

Solange

I liked the breakfast because was served at the lobby and tasted excellent!

Leisure

8/10

Excellent

16 Jul 2025

Grace

Full of cuteness

I had a comfortable stay at the hotel. My room is small and basic but I have the best view of the park and city. The bed is very comfortable. The shower is great, it just takes a while to warm up. Decor is very simple and cute. Breakfast is basic. Location is not far from the center.

Self

8/10

Excellent

11 Jul 2025

Lesley

Initial impression was mixed. We arrived around 6pm and there was no one on ‘reception’, just a box with key card in. However room was clean and breakfast good and location central. Fine for a one night stay living out of case but not longer as room compact with no space to unpack.

Leisure Family

8/10

Excellent

04 Jul 2025

John

Good hotel in a good, central location.

Leisure Partner

10/10

Exceptional

02 Jul 2025

Tranesha

This boutique hotel was in the perfect location. The room was small and perfect for solo travelers. The bed was very comfortable- a queen sized bed. The color story in the hotel is very visually pleasing. Also about a 20 min walk from train station / 7 min uber. Literally by everything. The breakfast buffet was peaceful and food was very fresh. I will be back.

Leisure Self

10/10

Exceptional

02 Jul 2025

Daniel

Nice hotel with friendly staff and breakfast included. Good location for walking into old town or train station and public transportation is close by. Stayed there 2 separate nights, and the the room on the 2nd floor with a balcony was a treat. Just be sure you're comfortable with your partner as the toilet & shower are open to the room.

10/10

Exceptional

28 Jun 2025

Nadia

Not the usual hotel, but staff were trying so hard. Location was great. Shower pressure is super even on the 6th floor. If you are looking at the value for money - that’s the place. Breakfast was a definite yes for us

8/10

Excellent

27 Jun 2025

Joe

Pros:
Staff are friendly, competent and speak English well
Clean room with comfortable bed
Really nice shower
Breakfast buffet tasted good
Close to most must see places and in a nicer part of Brussels
You need to ring a bell to get in on first visit, it means that not just anyone can walk into the property

Cons:
Brussels doesn’t feel massively safe at night
The room is a little bit tight for 2 people but I went alone so didn’t affect me

Leisure Self

8/10

Excellent

26 Jun 2025

denise

Easy access to central area. The room was very clean and the breakfast was fresh. The only complaint is the rooms are very small but typical for a European hotel. I would stay again but not on the sixth floor. It seems like they renovated the hotel and converted the attic into a floor of rooms. It was extremely tight. But overall I enjoyed my stay.

Leisure Family

10/10

Exceptional

26 Jun 2025

J

Staff and breakfast are excellent. Location is central and can easily walk to attractions.

Leisure

10/10

Exceptional

21 Jun 2025

Daphnee

Friendly staff. I was able to leave my luggage early, this is very helpful when traveling. Everything was clean and the breakfast was yummy.

Leisure Self

10/10

Exceptional

19 Jun 2025

Jean

We really love our stay in Brussels with Hotel Mila as our host. Staff were excellent and attends to our needs. Also, breakfast was included in our stay which makes it easier for us not to spend so much outside to eat. The only downside was the shower room was plugged. Overall, our experience was pretty good. We will definitely come back and stay with Hotel Mila again.

Leisure Partner

8/10

Excellent

17 Jun 2025

Gemma

We stayed for 2 nights and enjoyed the convenient location near to lots of bars and restaurants aswell as the quick and efficient service. Breakfast was better than I thought it would be as there was a few hot items that I wasn't expecting, however staff could be quicker to restock pastries, yogurts etc. In the room, the bed was very comfortable, it was very soundproofed and the shower was good. There was a bedside shelf missing on one side as well as a broken bedside light. Also, some glasses for water would be appreciated aswell as a shelf above the sink for storing toothbrushes, soap etc. The room was nice but felt sort of empty and could've been more comfortably furnished and equipped

Partner

8/10

Excellent

17 Jun 2025

Migo

Good

Leisure Partner

10/10

Exceptional

09 Jun 2025

Emilia

Hotel is lovely and a great location staff are also very helpful. We will stay here again.

Partner

8/10

Excellent

05 Jun 2025

Patricia

Not as expected. Much smaller and not enough space for hanging clothes or putting outnluggage

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Mia

A wonderful hotel in the heart of Brussels. Great staff very welcoming and accomodating. Great breakfast spread. Very clean and recently renovated, would definitely stay here again

Self

10/10

Exceptional

04 Jun 2025

Adam

Just stayed at the Mila Hotel in Brussels and honestly? Small but mighty is the vibe. The staff were so friendly and helpful, I wanted to invite them to dinner. Check-in and check-out were smoother than Belgian chocolate. Clean, comfy rooms, a surprisingly good breakfast (for a hotel this size, it felt like a magic trick), and the location? Chef’s kiss. 10/10 would Mila again.

Business_and_leisure Self

10/10

Exceptional

03 Jun 2025

Rebecca

The staff is welcoming and accommodating. The rooms are beautifully designed and the location of the hotel is extremely convenient - only a few minutes of walk away from the Grand Place!

Leisure Self

10/10

Exceptional

03 Jun 2025

Eduard Relu

Super!

Amazing stay for single or couples. Very close to all attractions and public transport.

Partner

8/10

Excellent

23 May 2025

Shaun

Good hotel good breakfast
fantastic location close to
Grand place

Leisure Friends

10/10

Exceptional

16 May 2025

James

Nice hotel.

Nice hotel close to cente offering everything you need for a comfortable stay. Good breakfast with plenty of choices. Hot drinks available in lobby at all times

Partner

10/10

Exceptional

15 May 2025

Marta

Muy agradable.

Nos gustó mucho este hotel. Excelente la limpieza, y la atención de su personal. Hablaban español, por lo que no tuvimos problemas en la comunicación. Muy buena ubicación, para moverse a pie a los lugares de interés en el centro histórico, y de requerir locomoción, hay buses y metro a 50 pasos. El desayuno es muy bueno. Lo unico que podría llegar a ser un problema es si necesitas, por el calor, abrir ventanas en la noche, porque el ruido de personas que transitan podrían molestarte.

Partner

8/10

Excellent

29 Apr 2025

Patricia

Helpful staff, clean abd safe.

Family

8/10

Excellent

25 Apr 2025

Cécile

This is a gorgeously decorated, comfy hotel with friendly staff and clean rooms. The cons are that in the green room we were in, the toilet wall is made of glass cubes that have a view on the bed and even though these aren't completely see-through, it does lack privacy when 2 people are in the room. The breakfast was a bit disappointing, with things looking pretty but tasting cheap. The heating was locked in off position when I arrived so no matter how much I tried switching it on it didn't work and I was freezing until I asked a lovely staff member for help, which they provided immediately. I would still recommend this hotel as it is so pretty, but I would warn people about those little things beforehand.

Leisure Friends

10/10

Exceptional

24 Apr 2025

Randall

Looking in from the outside, I was very sceptical about this place. Once we found the little doorbell next to the door camera and was greeted by staff and got into our room, this was a great choice. We had great service and a beautiful room - all very convenient to the sights of Brussels

Leisure Partner

6/10

Pleasant

23 Apr 2025

Blessing

The location is ok, however room was pretty small

Friends_and_family Family

6/10

Pleasant

11 Apr 2025

Christele

Could be better if rooms were finished to a better standard. No desk, no chair ,no wardrobe just a few hangers. 1 bedside table was missing and where the other was , the light was not working

Leisure Family

8/10

Excellent

10 Apr 2025

susan

Good for a short break

The hotel was in a great location, 5 min walk to the grand place. It is a lovely boutique hotel, you need to know the room is very small but very clean and modern. The shower in the 6th floor was luke warm in a morning, hot in the evening. No where to hang your clothes, no drawers or shelves or wardrobes. We had to place all our clothes on the suitcase rack. No shower gel in the shower area - cleaner needs to check this when cleaning. We just used the shampoo. The lift only holds 2 people - worth noting if you don’t like small spaces. There is a fire escape staircase. Overall we had a good 3 night stay for a good price

Partner

8/10

Excellent

31 Mar 2025

Stephanie

The room was very small but the service was outstanding. The staff were so kind and helpful. Location was perfect!

Leisure Partner

6/10

Pleasant

26 Mar 2025

Bethan

I was disappointed to find that the blind was broken in the bathroom of my room when I arrived. I reported it to the receptionist who to begin with expected me to accept the room and use a staff shower to avoid being seen. I wasn’t happy to accept that and finally was offered an alternative room. All in all a very mixed experience.