Name: Alma Grand Place Hotel
Address: Rue des Eperionniers, 42-44, Brussels, 1000, BE

8/10

Excellent

31 Jul 2026

Thomas

It is clean and in a great location to see the main landmarks in Brussels. No extra perks. No fancy entry. Just a decent room.

10/10

Exceptional

29 Jul 2026

JOSEPH

Property was perfect. Everything that I requested in a room was perfect. Very clean.

8/10

Excellent

29 Jul 2026

Pat

Great location and decent rooms. As it was during a heatwave the a/c struggled a bit and would have been nice to have a mini fridge but otherwise good.

8/10

Excellent

20 Jul 2026

Carol

I have to take a minute to tell you all about the stuff at this hotel. They were more than welcoming. Emanuela just wanted to show us everything and make sure we had everything we needed. I’ve never seen anyone go through a time and effort that she did to make sure we were totally taken care of. I loved her. And in the morning, Sarah, she was the same. Help us with our bikes and luggage. Made sure I had a good route out on the bike, which is so difficult in Brussels, and was just so charming and genuine. Having a stuff like this speaks very loudly for the hotel. The only thing I did not like about the hotel was the size of the elevator so I chose the stairs. Breakfast was OK. It was a typical European breakfast, but did not have very much on a fresh side. But everything else is good and it was very clean. I would definitely come back to this hotel!

Partner

10/10

Exceptional

19 Jul 2026

Maria de los Angeles

The location of this hotel can't be better to visit Brusels. Really!

Self

8/10

Excellent

17 Jul 2026

Joey

Great location , really friendly and helpful staff, only problem was our ac was broken in one room and never got fixed or attempted to fix it, we were there for 4 days. Other then that very nice and spacious rooms

Family_with_children

10/10

Exceptional

13 Jul 2026

Breanna

The staff was amazing and extremely accommodating. The AC in one of our rooms was not working and they came up with multiple solutions that pleased all parties. The front desk was very helpful with everything

Family

10/10

Exceptional

12 Jul 2026

Sam

Air conditioning in one room didnt work and they upgraded to a different room with no fuss. Very helpful staff.

Family

10/10

Exceptional

11 Jul 2026

Teresa

This hotel is well located a few minutes walk away from Grand Place and central station. Our twin room was quiet, comfy beds, a good shower and Rituals shower gel, shampoo, hand soap and lotion. Breakfast was good for what we wanted - plenty of fresh fruit, yoghurt , pastries ,meats and cheeses- we didn't try the hot options. The breakfast room never felt busy on any of the 4 mornings we used it, unlike many hotels.
My only small niggle is that when we used the shower, water escaped everywhere, so had to dry the floor.
Staff were friendly and there is secure luggage srorage
Overall, I would recommend.

Friends

10/10

Exceptional

07 Jul 2026

Lasse

Great hotel close to Grand Place. Good size room with everting you need except fridge/mini bar. There was a communal fridge in the reseption. Great staff, they where very helpful

Self

2/10

Poor

03 Jul 2026

Kreg

I guess you get what you pay for but what a joke of an establishment. No AC and no refund offered or given when requested. I was told that my room was \"upgraded\" but that is because the hotel was overbooked and they had no other rooms left. It is baffling that maintenance was not even called to deal with the AC issue. You don't offer something and then not give a reimbursement when said offer is not given.

The room was basic and not very clean. Avoid.

Self

10/10

Exceptional

24 Jun 2026

Christopher

Excellent location! Staff were fantastic and helpful would definitely stay again!

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Michael

As always a great stay at Alma.
Kind staff and a big, light room. Hope to have 205 next time as well.
The breakfast very good as always.
I will return.

Self

10/10

Exceptional

21 Jun 2026

Richard

An excellent stay in a perfectly situated hotel to see the highlights of Brussels. The staff were very helpful although there were a couple of times where the language barrier was lost in translation so to speak. The rooms were spacious and the beds were very comfortable after a long day sightseeing. The breakfast was lovely with ample choice and we would definitely stay here again. Thank you to all the staff that made our stay so good.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Xiaonan

Nice

10/10

Exceptional

07 Jun 2026

Dennis

Great location for seeing major Brussels attractions and so many great restaurant choices within walking distance. The staff was very friendly and helpful.

Partner

10/10

Exceptional

03 Jun 2026

Hyunjoo

Great location and kind staffs.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Katie

We enjoyed our stay at the Hotel Alma! The staff were super helpful, and the AC was great to have during the heat wave. Would definitely recommend!

Partner

10/10

Exceptional

01 Jun 2026

Liloutie

Cleaning of room was good and pleasing to me. Staff was excellent. Breakfast was awesome 👌 I enjoyed

Self

10/10

Exceptional

29 May 2026

Andrea

The hotel lobby and our room were very clean and nicely appointed. The receptionists were are helpful in suggesting sightseeing and dining tips. The location was excellent with the Grand Place nearby and plenty of shops and restaurants to choose from. Our friends had a room close to ours which made it convenient.

Friends

6/10

Pleasant

17 May 2026

Donna

Convenient location, simple but clean, comfortable hotel with nice staff.

Partner

10/10

Exceptional

16 May 2026

Janice

This hotel is in a great location on a pedestrian street. The hotel staff were all very friendly and helpful. The rooms are above average size as per European standards. Very clean. Beds comfortable. Located in historic area. Lots of restaurants and shops nearby.

Partner

10/10

Exceptional

16 May 2026

Patricia

A very sweet hotel, conveniently located to Grand Place and totransportation in/out and around Brussels. Lovely, friendly, helpful staff, especially in securing a cab for us to the train station. Would stay here again!

Partner

4/10

Poor

13 May 2026

Resty

My hotel room was on the ground floor, #5. On our 2nd night at around 12:30am up to 2AM someone was cleaning and vacuuming outside and near our room. I’m mad and pissed because there’s nobody to call because there’s no staff available until in the morning. Was really disappointed!

10/10

Exceptional

12 May 2026

Soundoss

Hotel well located - clean room - evening staff was friendly and professional

Business

10/10

Exceptional

11 May 2026

Larry

WOW! WOW! WOW! This was truly an incredible FIND!
The location was perfect, as was our room! The hotel and staff were great. When you exit the hotel you can walk a few steps to the right and be in the heart of Old Town (Grand Palace). If you venture to your left, you begin to explore the wonderful neighborhoods with great restaurants, bars and so much more! All the tours we took gathered at the train station which is an easy walk from the hotel. I can't imagine staying anywhere else when we visit Brussels again. We both truly fell in love with the city and this hotel.

Partner

10/10

Exceptional

06 May 2026

Ann

Over all great. Some mold noted and one of our party was allergic

8/10

Excellent

28 Apr 2026

Claude-Jean

Très central et bien entretenu. Personnel courtois mais irrégularité au niveau de l'échange en anglais avec le personnel.

Partner

8/10

Excellent

26 Apr 2026

Jose

Great staff, always available to help you. Hotel is at great location, but streets can get crowded and dirty at night.

Partner

8/10

Excellent

25 Apr 2026

Kimberly

Breakfast was fabulous! Location was centrally located- expect slow plumbing and ac that is not strong as it’s an old building.

Partner

10/10

Exceptional

22 Apr 2026

Nathan

The hotel itself along with the staff are excellent. Nicely located near Grand Place with 100's of food and shopping options, including grocery stores and CHOCOLATE! The staff were all phenomenal, from the concierge/front desk greeting us thr first morning to the housekeeping and breakfast staff. The only thing I dinged the amenities for was that there unfortunately was not a refrigerator or microwave in the room which made getting food all at once not practical to limit the number of trips out for snacks/drinks. Other than that, would very higly recommend and stay here again.

8/10

Excellent

22 Apr 2026

Marnie

Although advertised as a boutique hotel, this hotel was merely small. Very airport hotel vibe. The room was clean and quiet with a comfortable bed. The only useable charging port was near the door by the baseboard. A decent place to stay if no expectation of character

10/10

Exceptional

19 Apr 2026

Gudrun

Vi trivdes väldigt bra på detta hotell: perfekt läge, stort, bra och rent rum, (dessutom med fantastisk utsikt över hustak och stadshusets torn), god frukost och mycket vänlig personal.

Partner

10/10

Exceptional

14 Apr 2026

Gregory

À Quick one night stay as I was flying home from Brussels International. The young lady who checked me in was extremely helpful, friendly and professional, plus was fluent in five languages. The hotel was nice, rooms spacious and location perfect.

Self

10/10

Exceptional

07 Apr 2026

Rochelle

Clean room

10/10

Exceptional

07 Apr 2026

Krisherm

Great Breakfast !

Friends

10/10

Exceptional

30 Mar 2026

Jamie

Beautiful room with a view. Incredibly helpful and friendly staff.

8/10

Excellent

26 Mar 2026

Mary Liza

Very good location and staff esp the front desk very helpful.

Family_with_children

10/10

Exceptional

25 Mar 2026

Paul

Great room , very modern and clean. Perfect location near to the grand place, at an unbelievable price. I would definitely stay here again and would recommend to anyone visiting Brussels.

Friends

10/10

Exceptional

21 Mar 2026

Joisett

very central location, nice and clean hotel- for my b-day they give me an updated in the group and was super nice, big and with view. great staff

Partner

10/10

Exceptional

16 Mar 2026

Andrew

Lovely hotel, great staff and good customer service. Breakfast was warm not hot but everything else was perfect

Family

10/10

Exceptional

15 Mar 2026

Meghan

Really helpful staff, perfect location in city center to walk around. The rooms were nice and clean. I wish there had been a coffee and tea station in the lobby (there was one in the room with instant coffee) and hair conditioner in the showers, otherwise perfect and those things wouldn’t stop be from booking again

Friends

10/10

Exceptional

01 Mar 2026

Pablo Esteban

Great location. Beautiful room.

8/10

Excellent

26 Feb 2026

Lisa

Very clean hotel, staff were super helpful

Partner

10/10

Exceptional

12 Feb 2026

Alma Gabriela

Everything was pretty good, the staff provided great service. however the 50 euros retained as warranty have not been returned to my card, please help!

Leisure Family

8/10

Excellent

12 Feb 2026

Kerem

staff, cleanless

10/10

Exceptional

10 Feb 2026

Bryan

I wouldn't normally review a hotel, but for the price I paid, this place was amazing. Location was superb, I walked everywhere, but at the same time was peaceful and I had a tremendous room on the fifth floor with great rooftop views. But most of all, all of the team members that I came into contact with were amazing. Brilliant!

Leisure Self

8/10

Excellent

10 Feb 2026

John

Nice and helpful check in staff. Room with spiral staircase to nowhere was…. Unusual

Business

10/10

Exceptional

21 Jan 2026

Harry

Great mattress. Clean room and helpful staff.

Partner

10/10

Exceptional

15 Jan 2026

Willam

Great room, big tub to warm up in after the rain. Comfy bed and super quiet

Partner

10/10

Exceptional

11 Jan 2026

Sasha

Very clean, friendly and helpful staff.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2026

Andrew

Enjoyed a lovely 3 night stay recently. Location is second to none with you only being a 1 minute walk from Grand Place square and a 2 mins walk from Brussels Central station. Hotel staff are incredibly friendly and will do anything possible to make your stay all the more enjoyable. Rooms are spacious and very clean. Breakfast buffet was great, with plenty of options.

Leisure Family

10/10

Exceptional

30 Dec 2025

ramin

Very nice location, friendly hotel personel

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Henry

Luggage storage and welcoming front desk staff

Leisure Partner

10/10

Exceptional

22 Dec 2025

Ian

Very friendly reception staff. Nice breakfast. Great location

Leisure Family

6/10

Pleasant

21 Dec 2025

Owain

Good value

8/10

Excellent

17 Dec 2025

Kristin

Yes, ok

10/10

Exceptional

16 Dec 2025

KSENIJA

Room was big, staff was kind and location is perfect

8/10

Excellent

15 Dec 2025

Karrie

The hotel is conveniently located near restaurants and transportation hubs. The staff were awesome and extremely friendly! The only issue we encountered during our stay was the lack of hot water on our first night there. Otherwise, this would have been a five star review.

Leisure Friends

8/10

Excellent

13 Dec 2025

Amy

Perfect location

Leisure Partner

8/10

Excellent

11 Dec 2025

Stephen

The receptionist was fine. The room less so. It is on 2 levels with a steep staircase, not good on old knees. The room is definitely NOT as shown in the sample photo. However, when you get to it, the bathroom is well appointed.
The location is good too

Leisure Partner

10/10

Exceptional

10 Dec 2025

Kezia

Great breakfast selection, clean, spacious rooms, comfy beds, great location, friendly staff

Partner

10/10

Exceptional

06 Dec 2025

Sean

Everything was great. Perfect location!

Leisure Partner

10/10

Exceptional

06 Dec 2025

Katie

i would highly recommend this hotel.
I wanted somewhere safe and central for myself and son.
Alma Grand is two minutes from Grand Place.
We had a wonderful welcome when we checked in, our room was spotlessly clean and we both had an amazing nights sleep.
It’s also so quiet considering the location! (Room 303).

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Andrew

Excellent front desk staff-very helpful and friendly.
Great location relative to local attractions and train station.
Would stay with again.

Leisure Partner

8/10

Excellent

01 Dec 2025

Knut

The room was good, but the water saving shower and the water saving tap on the sink gave very little water. The tap on the sink was difficult to get your hand under the water jet. The hot water in the shower varied greatly in temperature. You could have saved on the water in the toilet and had a better shower instead.

Partner

10/10

Exceptional

25 Nov 2025

Robert

Staff where excellent always on hand to help hotel was spotless

Partner

10/10

Exceptional

11 Nov 2025

Clare

Staff were amazing, rooms clean and a fantastic location

10/10

Exceptional

08 Nov 2025

Richard

Very nice place, great location and staff were very nice

10/10

Exceptional

07 Nov 2025

Rolf

Really nice room, and super friendly and helpful staff.

Self

8/10

Excellent

30 Oct 2025

Laurence

I was frustrated that the breakfast attendant wouldn’t let us get coffee at 6:30 when we left to catch a train to the airport.

10/10

Exceptional

29 Oct 2025

Daniel

Room spotless, great location.

Partner

10/10

Exceptional

22 Oct 2025

Joseph

We stayed in rm 108 above entrance think they called it king suite, and the outside wall was windows that all open and it was amazing. Close to everything we enjoyed it so much we pushed our flight back two more days

Leisure Partner

6/10

Pleasant

18 Oct 2025

Gillan

Highly central and convenient, just off the Grot Market/ main square with plenty of choices of bars and restaurants nearby. The room however had not been properly cleaned - I found rubbish on the floor - and was in need of some refurbishment. We were in a basement with very little light coming through the window and no view. We didn't eat breakfast at the hotel so can't comment on that.

Leisure Partner

8/10

Excellent

13 Oct 2025

Werner

Good hotel for a short stay.

Business

10/10

Exceptional

11 Oct 2025

Joseph

very nice staff, clean rooms

Leisure

8/10

Excellent

11 Oct 2025

Stephen

Arrived well before check in but had no issues with storing my luggage in the property. Location is superb, basically on the edge of the main tourist area around Grand Place. Staff were friendly, efficient and helpful. Breakfast was a mix of Continental and more English style cooked food. My only concern was in room 503 the Bathroom is only accessible via a narrow wooden spiral staircase, which I was ok with but would be an issue for elderly, infirm or drunk guests. Overall though my one night stay was very enjoyable and I would stay at the Alma again.

Self

10/10

Exceptional

09 Oct 2025

Violeta

Good location, friendly staff. Would recommend

Friends_and_family Friends

10/10

Exceptional

07 Oct 2025

Randy

All the people at the front desk were great. Enjoyed chatting with them.

Room was pretty good although the bathtub/shower arrangement was a bit awkward.

Overall a nice experience

Leisure Partner

10/10

Exceptional

05 Oct 2025

Angelica

Excellent stay, highly recommended

Partner

6/10

Pleasant

02 Oct 2025

Agnieszka

Hotel was in great location - the room and building itself are bit tired and bathroom was very dated and looked dirty due to water/rust marks
Staff was lovely and really welcoming.

Partner

10/10

Exceptional

27 Sep 2025

Joey

Title: Excellent Stay at Alma Hotel – Great Service from Pablo!
Rating: ⭐⭐⭐⭐⭐ (5/5)

I had an amazing stay at Alma Hotel in Brussels! The location was perfect, the room was clean and comfortable, and the overall atmosphere was warm and welcoming. What truly made the experience stand out was the exceptional service from Pablo. He was incredibly knowledgeable, friendly, and went above and beyond to make sure we had everything we needed. His local tips and genuine hospitality made our trip even more enjoyable. Highly recommend Alma Hotel – and definitely look out for Pablo!

Leisure Partner

10/10

Exceptional

26 Sep 2025

Jamie

Lovely staff, room was great and location couldn’t really get much better

Leisure Partner

8/10

Excellent

23 Sep 2025

Joanna

The way the bathroom faucet sprays out the water needs to be changed.

Friends_and_family Family

8/10

Excellent

19 Sep 2025

Ahmad

Night time was noise from all those neighbourhood businesses that they load and unload their stuff...

Leisure Partner

10/10

Exceptional

16 Sep 2025

John

Conviently located hotel

The hotel room was quite spacious for the price and is located within walking distance of the places we wanted to see.

Partner

8/10

Excellent

15 Sep 2025

Chris

The staff was great. We had a little trouble trying to check in. We were a little early and since Expedia hasn't paid the hotel yet (even though we reserved months ago) we could get access via the website to our room. The gentleman at the front desk found a work around and we got into our room. For dinning we walked to the Kensington Metro station area. We found plenty of excellent choices for breakfast and dinner, even a great pub.

Leisure Partner

8/10

Excellent

10 Sep 2025

LeRoy

Great location, great staff

The Alma Grand Place is located in a great place for access to the historic and cultural parts of Brussels. The area is packed with many dining spots as well. The staff is very attentive and professional and adjusted our room location upon noticing my wife’s knee problems. The rooms are compact but very comfortable. Bathrooms were on the small side and the showers in particular were a bit too snug for ease of use but otherwise all was well.

Partner

10/10

Exceptional

09 Sep 2025

Leslie

Very convenient to central train station and old city. Very quiet. Super welcoming and helpful staff. Readily agreed to a 1 hour late check-out.
Really very nice and comfortable.

Leisure Self

8/10

Excellent

08 Sep 2025

Anna

Perfect location, so-so comfort

Location is absolutely amazing. You can walk to any old city attractions in 5-7 minutes. Plenty of restaurants. Grand Place is only 3 minutes away. Royal Art Museums are only about 10-15 minutes walk.
But the room was less than average. Shower drain was forever clogged, it wasn't possible to adjust the shower temperature, it was either too cold or too hot, hairdryer was not functional. Bed was ok. Our room was on -1 floor, i.e. in the basement, but we still had a window that was looking into the courtyard with nothing in it, just the wall of the opposite building. But it wasn't expensive and the location was amazing as I said above.

Partner

6/10

Pleasant

07 Sep 2025

Maitrayee

This place is in a great location . The amenities were terrible .No lotion , Conditioner , room was hot .

Leisure Family

8/10

Excellent

03 Sep 2025

James

The hotel was located within easy walking distance to everything and the train station was very close. The staff were very friendly and helpful. I would stay here again

Leisure Friends

10/10

Exceptional

30 Aug 2025

Kade

All staff were very cordial and helpful

10/10

Exceptional

28 Aug 2025

Glynn

Very nice place, good breakfast, large room, and in a fantastic location!!

Leisure Partner

8/10

Excellent

25 Aug 2025

Luis

Nice place and very close to main attractions

Leisure Partner

6/10

Pleasant

22 Aug 2025

Juan Carlos

The hotel has an amazing location in Brussels, very close to Grand Place and Central Station, just in between them, but nothing else.

10/10

Exceptional

21 Aug 2025

Juan

Centrally located and Cozy room.

My stay at the Alma Grand Place hotel was great. The room had an amazing view of the city. The hotel was central to many places to eat and the best part of the stay was the amazing staff. I had the opportunity to connect with Armel which served as my personal connection to city. He was always willing to help make.my stay confortable and great. Through him (night shift) I learned that other great staff were also supportive of my stay during the day such as Chloe and Sarah and Jennie to name a few.

Self

8/10

Excellent

15 Aug 2025

James

…No hot water

Good experience…however…every traveler just wants to take a good hot shower before they check out. That didn’t happen…no hot water…not cool!

Friends_and_family Friends

10/10

Exceptional

14 Aug 2025

Sonya

This hotel is the perfect place to stay in Brussels! The staff arr very friendly and it is walking distance to shops, restaurants, Le Grand Place and the Mannekin de Pis. I loved that we could connect You Tube and Neflix to he TV from our phones!
Breakfast had enough options to start the day.
A pleasant stay and I would love to stay here again if I return to Brussels.

Leisure Family

10/10

Exceptional

14 Aug 2025

Saeyeal

Stayed in a family room and it worked out great. It’s a duplex so probably doesn’t work as well with smaller kids, but my teenage kids liked having their own space and bathroom. Hotel was clean and just a couple blocks from the Grand Place and a few blocks away from central station.

Leisure Family