Floris Arlequin Grand Place

Belgium , Brussels
Bruxelles, Rue De La Fourche, 17-19
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100 reviews shown

2/10

Poor

01 Mar 2026

Emuobo

Room had a terrible smell,Amenities was bad ,good location ,

Self

8/10

Excellent

02 Feb 2026

Mery

The room, the locations and the front desk were excellent. The only downside was the noise from outside. I read from other reviews about this matter, YES! The noise was super loud from people talking and the cars passing by. Other than the noise at the bed time, my stay was very nice and the breakfast buffet and the coffee was good, is worth it for extra paid.

Leisure Family

10/10

Exceptional

03 Jan 2026

Shaun

The room was very clean. Carpet was stained however everything else in the room was clean. Safe worked & good water pressure in the shower. You can absolutely hear outside noise - but we turned the room fan on & it drowned most of it out. Front desk staff were super helpful.

Leisure Family

6/10

Pleasant

26 Dec 2025

Paige

Good location and we booked late during the busy season, so we weren't able to find much. Seems a bit funky and dingy compared to what we expected. This was a long layover of one night and I appreciate the clerk arranging an early morning ride to the airport.

4/10

Poor

09 Dec 2025

Pearl

+good breakfast, central location, bathroom
- shabby, small bedroom, dated, no tea/coffee making facilities, needs updating as torn carpets, sockets coming off walls, ceiling tiles broken.

Leisure Self

8/10

Excellent

08 Dec 2025

David

Clean Room. Excellent location . Good breakfast

Leisure Friends

2/10

Poor

06 Dec 2025

MATTHEW

We were very disappointed with our room. The bathroom was especially problematic—there was barely any space in the shower, causing the doors to open while showering and water to flood the floor. The towels were extremely thin and didn’t dry properly. The toilet area was so narrow that my shoulders could hardly fit, and there was almost no counter space at the basin for toiletries. The lighting throughout the room was poor, making the entire space feel dark and uninviting. The bed was uncomfortable, and the windows did very little to block the loud street noise. The only positive aspect of our stay was the wonderful staff, who were kind and helpful

Leisure Family

8/10

Excellent

04 Dec 2025

Debi

The hotel is in a great location. Certain parts have been renovated and they look great. Rooms need a little more upgrading but still comfortable enough.

Leisure

2/10

Poor

23 Nov 2025

Henry

room and bathroom desperately need to be updated. beds were not comfortable. slept very poorly.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Valeria

perfect

8/10

Excellent

22 Oct 2025

Léveillé

Very good breakfast. Room very clean

Leisure Family

6/10

Pleasant

16 Oct 2025

Kathrina

Clean room with good air condition but the elevator was small can only fit 2 persons with luggage. Breakfast is good.

Leisure Partner

4/10

Poor

09 Oct 2025

Ron

Location great. Hotel in general was as expected. The towels and amenities in the room are frat boy quality. Not everyone coming to Brussels is just looking for a bed to pass out in. I did not need a four star hotel, but I expect to have good towels. The hotel is in immediate control of items like that.
Overall good experience. I went mid range on the price and the hotel missed mid range on quality.
Bottom line, bring your own bath towels.

Leisure Friends

6/10

Pleasant

07 Oct 2025

James

Great location close to Grand Place and Brussels Central Station. Many choices for food and shopping.

10/10

Exceptional

06 Oct 2025

Chris

Great location

Friends_and_family Friends

8/10

Excellent

02 Oct 2025

Rémi

Very well located near the Grand Place, friendly staff and nice breakfast.

Sadly, our room was outdated and need serious improvement. The paint on the ceiling was peeling and the bathroom must be 30 years old.

Leisure Family

10/10

Exceptional

28 Sep 2025

Adrienne

Great breakfast.. smaller pillow but walkable to most of the sites and good food

Friends_and_family Friends

10/10

Exceptional

23 Sep 2025

Nice hotel tucked away on a nice street with lot as of shopping, restaurant and access to tourist attractions.

Leisure Family

10/10

Exceptional

16 Sep 2025

Salvador

Clean and location

Partner

4/10

Poor

11 Sep 2025

Alan

I was checked into a room and when I got in someone's stuff was already there. Washbag, suitcase etc. Major security breach. I know mistakes happen but a free breakfast or some kind of offer would have been appreciated

Self

10/10

Exceptional

02 Sep 2025

Jorge

The hotel is in very good condition. Bedrooms and facilities are very good too. The breakfast was really good and the restaurant has enough space.

A lot of options for dinner but it's not a very quiet place if you get a room facing the street, as there are several restaurants that close late at night.

Leisure Family

10/10

Exceptional

18 Aug 2025

Dushyantha

A great place in the city center with spacious rooms and a large private bathroom. Services were limited, but the staff was friendly.

Leisure Family

6/10

Pleasant

18 Aug 2025

Mei Wan Winnie

Convenient location but stained carpet

Convenient location, overall the room is clean but is a bit dark, old and the carpet has lots of stains. There is no kettle and water in the room.

Partner

10/10

Exceptional

14 Aug 2025

Lyubov

Great old hotel, breakfast was excellent, central location.
The only thing, they should change their pillows, they were very uncomfortable

Leisure Partner

8/10

Excellent

08 Aug 2025

James C

Everything great except carpet in room needs replaced.

Self

10/10

Exceptional

04 Aug 2025

Jennifer

Great place to stay in Brussels

Great hotel in a great location. Excellent customer service. Great breakfast and thoughtful free cold drinks available in reception. The second time I have stayed here. I appreciate the international clientèle, which you don't see so much in the big hotel chains.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

ANNETTE

The room was huge. King sized bed very good. Staff very nice. Breakfast fantastic. Bed pillows small and only one each - improvement needed. The shower glass divider door was awful. The water went everywhere on the floor like a river. Big gap in the divider. Actual shower was great. Would come here again. Central position was fabulous.

Leisure Partner

8/10

Excellent

29 Jul 2025

Jeanette

Nice clean and quiet place. A lot to do around . Definitely recommend with breakfast, a lot of fresh food and options

Family

4/10

Poor

24 Jul 2025

Mariam

I had a quad room and it was very big. The location is great and the breakfast was good. However, during my 5 day/ 4 night stay June 28-July 2 we never had hot water, not one day. The evening staff was rude and one of the men during the day time was very rude too when I asked about it. I was not given an option to switch rooms. I just kept getting the run around. Expedia managed to refund me a bit, I had booked 2 rooms and I was only able to get about $249 for both rooms as a refund. I found it ridiculous that a basic amenity was not provided. I would not recommend staying at this hotel. One of our rooms faced the main street and the noise level was horrible.

Leisure Family

8/10

Excellent

20 Jul 2025

Chantana

The staff is friendly. The room is clean and spacious. Breakfast is good. The hotel is walkable to all attractions, restaurants, and shops. It's right in the middle of everything. Convenient from the central station. It's pretty noisy. It's right next to a club. We didn't mind it since all the traveling put us to sleep.

Leisure Family

8/10

Excellent

18 Jul 2025

Mary

This is an excellent location. It is sitting right in the old town with the main streets of restaurants steps away and lots of night time activity. It is just 2 blocks from the Grand Plac. The staff are friendly and helpful and the breakfast has lots of variety. The AC has full power suited for Americans! The carpet could use replacement but rooms are comfortable. I would stay again if I were in Brussels

Leisure

6/10

Pleasant

12 Jul 2025

martin

Adequate but no more than that ….

Pros - good location near to Grand Place and all that has to offer. Only a short walk to bars cafes shops tube tram etc. The staff were generally friendly and competent . Not the highest quality but a good choice of Continental-style buffet breakfast. Can’t vouch for the hot/cooked items on offer tho.
Flavoured water and pastries’gratis’ in the lobby each evening which was appreciated.
Cons - Hotel is generally a little scruffy and in need of refurbishment. Clean enough tho. The neighbourhood immediately outside of the front door is pretty tacky. I ventured outside early Sunday morning to be greeted by piles of trash everywhere and a couple of guys taking a leak in the street just opposite.

Self

8/10

Excellent

11 Jul 2025

Louise

Very central. We were supposed to have executive room but it wasn’t. Very old, tired and need of refurb on floor we stayed on.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Arthur Vicente

Nothing too much to say, excellent overall, the issue was that lacked of hot water for shower one day.

Leisure Family

8/10

Excellent

06 Jul 2025

Siti Aidawani

Its aged but its clean and beautifully located. Breakfast is decent and staff are friendly. Highly recommend!

Leisure Self

10/10

Exceptional

05 Jul 2025

Jose

The Day time manager was very friendly and always ready to help us.

Leisure Family

6/10

Pleasant

30 Jun 2025

Robert

Hot and cold

The staff was very friendly and competent. They stored my meds in the lobby desk fridge w/o incident. The location was ideal for me. I walked to almost everything. The breakfast had everything I might expect and the breakfast area was kept clean throughout the morning rush.

The room needed a serious upgrade - mostly carpet and draperies, which were old and stained. There were serious problems with hot water - twice I just gave up and took a cold shower.

Self

6/10

Pleasant

30 Jun 2025

Luc

There was no hot water but

6/10

Pleasant

28 Jun 2025

alexander

Adequate for price

The hotel was extremely well located and felt like a good price in comparison to nicer hotels in the same area. However, it was run down, hair in the washroom, stains on the sheets, the paint has stains or something in several places, and the worst part was the carpeting. So while we enjoyed the location and service, and are not complaining based on price, we will also not return. This is certainly a 2, maybe a generous 3 star. The breakfast was also good.

Friends_and_family Family

6/10

Pleasant

28 Jun 2025

Verified traveler

We had issues getting in to 2 of the rooms as doors were worn out and in poor condition, ours had tape on the bottom because of a step into the room, the tape was all peeling off. Carpets were worn out, only 1 lift worked, stairs lacked directions to reception and where it did have direction pointed the wrong way. Bed was comfortable, breakfast was plentiful and its location was great. Just need updating and maintenance

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Anthony

It was great!

6/10

Pleasant

26 Jun 2025

Evan

Hotel was fine and in a great location. The bed was horrible.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Great location. Would be great to have better pillows (I could say this about nearly every hotel I stay in)

Friends_and_family Friends

10/10

Exceptional

08 Jun 2025

Natalia

Great Location and Excellent Breakfast
This hotel is very well located, which made getting around easy and convenient. The breakfast was outstanding — lots of variety and everything tasted great. The staff at the front desk were friendly and welcoming. The room was very clean, although it had a carpet that gave off a strange smell at first. Fortunately, the smell wasn’t too strong and I got used to it after a few minutes. Overall, a pleasant stay!

Leisure Family

10/10

Exceptional

03 Jun 2025

May

close to tourist attraction. they allow us to kice our luggage for a while. Clean

Leisure

10/10

Exceptional

30 May 2025

Courtney

Convenient to a lot of Brussel’s attractions. Has a pretty decent breakfast assortment. They also have a luggage storage area for if you arrive extremely early for check in.

Leisure Friends

10/10

Exceptional

27 May 2025

Thu lap

convenient location lot of restaurant few minutes to Metro friendly staff very good breakfast

Leisure Family

10/10

Exceptional

12 May 2025

Matthew

Great location. The breakfast buffet was a big plus. Staff was helpful and the room was cleaned well each day. The front rooms on the pedestrian walkway would be noisy with restaurants and bars all around. I had a back room with a great view.

Leisure Friends

10/10

Exceptional

01 May 2025

Donna

The property was great but we were there when the weather was warm and had a room on the 6th floor - no matter what temperature you set the room at it was still very hot.

Leisure Family

10/10

Exceptional

20 Apr 2025

Fay

Room is a little dated while bathroom is spacious and more recently renovated. Excellent breakfast food selection. Large lobby. Fast , friendly and efficient front desk staff (was able to check into my room at noon).

Leisure Self

10/10

Exceptional

19 Apr 2025

Thu

I had a wonderful stay at this hotel very near Central. The location is incredibly convenient, with easy access to public transport, shopping, and dining options just steps away. The room was clean, comfortable, and well-equipped .The staff were warm and professional. Highly recommend this hotel for anyone looking for comfort, convenience, and great service.

4/10

Poor

16 Apr 2025

Verified traveler

A very misleading hotel

The room was rather shabby. Very worn carpet. Toilet didn’t stop refilling after flushing, lighting was terrible. Room had a very musty, stale odour. Cobwebs on the ceiling, blood on the wall, Small and cramped. Room looked nothing like advertised online. Don’t stay here when there are much better hotels nearby. We only stayed because we arrived so late and were only staying one night.

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

Verified traveler

Good enough

Front desk was unfriendly and insulting. We could not find the hotel as it is nestled away between restaurants and convenience stores. Uber don't go in the streets for drop off. Hotel is old and a bit noisy at night because of the several restaurants nearby. That is definitely a pro. Cleanliness is good too. Breakfast is the same everyday. No variety. So even if we paid for breakfast, we still had to look elsewhere for breakfast options but being in the enter of it all, it was fairly easy.

Friends_and_family Family

6/10

Pleasant

08 Apr 2025

CARL

The property is a little dated. Is noisy if you are adjacent the road. Very central to everything Brussels has to offer.

8/10

Excellent

14 Mar 2025

Allen

Great location, right in the heart of the city. Would stay again

Leisure Family

10/10

Exceptional

10 Mar 2025

Veronica

Well located. Good breakfast

Leisure Self

8/10

Excellent

16 Feb 2025

Kim

Central Brussels

The hotel is ideally located, 5 minutes from the tram...in central Bourse with Grande Place 5 minutes walk.
The reception is good, breakfast is excellent. The decor in hallways and bedrooms are okay but need updating.
My main issue with my stay was the street noise from restaurants opposite and the cleaning street noise which started really early, but I only paid 85euros which included breakfast which was still good value.
My advise to you if you want to book is ask for a room to the rear of the hotel.

10/10

Exceptional

13 Feb 2025

Silvio

Super central

Super central, great breakfast and overall great return on the price paid

Business

10/10

Exceptional

05 Feb 2025

Keith

Can’t believe there is a property so central and for a good price I would say it is a no frills hotels and gets it right this will be my hotel of choice for Brussels ideal for single travellers

Leisure Self

6/10

Pleasant

25 Jan 2025

Mahir

Over all

Location good but the room was not what I expected the fire water pipes are not hidden there is also radiated pipes extended around the room not under floor some bulbs not working

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

Fred

Nice staff, great location

Leisure Self

10/10

Exceptional

21 Dec 2024

Sally

This hotel was a great find. It was a good location and the price was excellent. The breakfast was good too!

Leisure Family

10/10

Exceptional

21 Dec 2024

Maureen

Location right next to the Grand Place was everything.Proximity to shops, restaurants and markets excellent.

Family

10/10

Exceptional

13 Dec 2024

Leah

Excellent location everything in walking distance. Quick friendly check in and luggage store. Room was spacious with a bath too.

Leisure Family

6/10

Pleasant

20 Nov 2024

Eva-Marie

I had researched the hotel offerings in the area extensively and chosen this hotel for the location, price and laundry service. Turns out the info online that stated they had laundry service was outdated. They have none. Closest laundromat about a 10 min walk. Expedia listing said the breakfast was an extra charge, but when we got to the hotel, it was included. And it was decent. Our taxi driver said they couldn’t drive on the ‘road’ the hotel was on, although we did see others do so. The closest real road is a 90 second walk. The location is great - very walkable to most tourist attractions. It can be loud at times due to people at restaurants late into the night. Like, really loud, and even some singing if you’re lucky! The reception has the less expensive coffee around and it’s good!

Leisure Family

10/10

Exceptional

08 Nov 2024

Dan

Hotel Floris Arlequin always my first choice Brussels Grand Place stay:)

Leisure Self

10/10

Exceptional

07 Nov 2024

Marifel

The location is 10/10. Delirium Village is 2 minutes away. Everything is within walking distance. Loads of restaurants around. Hotel is outdated but clean. Staff were friendly. It comes with free breakfast, so no complaints.

Leisure Family

6/10

Pleasant

29 Oct 2024

Verified traveler

\"Great location and staff, but room disappoints\n

The hotel has some nice aspects, such as its location and friendly staff. However, my room on the second floor had a basement-like feeling, with an unpleasant smell and a view dominated by noisy air-conditioning systems. I assume other rooms are better, but overall, my experience was not very positive.

Self

6/10

Pleasant

29 Oct 2024

Verified traveler

Great location and staff, but room disappoints

Self

4/10

Poor

06 Oct 2024

Ivan

The rooms in the property are bad condition

10/10

Exceptional

06 Oct 2024

Joanna

Overnight stay en route to Germany

Good hotel just off the Grand Place. Ideally located to stroll around the area and enjoy the atmosphere.

Partner

6/10

Pleasant

04 Oct 2024

Ivan

3 Star

10/10

Exceptional

29 Sep 2024

Leigh

Wonderful location - convenient to everything. Rooms were well equipped and comfortable.

Leisure Friends

10/10

Exceptional

27 Sep 2024

Maira

Excellent location. Very clean hotel and good breakfast.

Leisure Partner

10/10

Exceptional

25 Sep 2024

John

Great place. Excellent breakfasts. Great location.

Leisure Friends

6/10

Pleasant

28 Aug 2024

STEPHEN

The hotel worked for me for what I was looking for. It is surrounded by plenty of restaurants and entertainment. Outside the hotel can get a bit loud at night especially on weekends with all the bars in the vicinity but this is not an issue once you are in the hotel. Overall I would say it's a nice and affordable option for short time stays that also provides breakfast!

Leisure Self

8/10

Excellent

07 Aug 2024

Manoj

Nice tony hotel close to Central Square and Central Station.
Breakfast is decent. So is the room.

4/10

Poor

28 Jul 2024

Laura

This place needs some serious renovations. The lobby is fine, but our room was simply put gross. The carpet was stained all over, the furniture looked like has never been replaced. Also, our room was right across the old elevator that made a weird, Chewbacca sound every five seconds. Imagine hearing that scream late at night and early in the morning all throughout the day. The bathroom and breakfast were nice.

Leisure Family

8/10

Excellent

26 Jul 2024

Darren

Nice

8/10

Excellent

26 Jul 2024

Sharon

Lovely welcome, helpful and friendly staff. Everything was great except no kettle in room although could get hot water for tea or coffee at reception.

Leisure Self

10/10

Exceptional

16 Jul 2024

Great stay

Great value stay with free breakfast

10/10

Exceptional

15 Jul 2024

Alfredo

I had a great time at the Floris Arlequin n Brussels. The location was perfect, really easy to get around. The staff were super friendly and helpful. The rooms were very clean and comfy. The breakfast was amazing with lots of tasty choices. I’ll definitely stay here again next time I’m in Brussels. Highly recommend!

Leisure Family

8/10

Excellent

09 Jul 2024

Edward

The property is right in the heart of the old town, just off the main square, so central attractions were in close proximity. The bathroom was quite nice though the shower screen allowed water to the floor. The bedrooms and corridors upstairs are still dated and the carpet is probably the first in need of replacement.

Leisure Family

8/10

Excellent

08 Jul 2024

Shay

Triple room needed some updating, but was a great spot for our family layover for one night. Safe, walkable to lots of places. Extremely kind and helpful staff. Would love to return!

Leisure Family_with_children

6/10

Pleasant

07 Jul 2024

Mark

Location in middle of it all but we were in a horrible room up a separate elevator

Leisure Partner

8/10

Excellent

04 Jul 2024

Bruno

Great location. Clean and comfortable. Breakfast is excellent!

Leisure Partner

8/10

Excellent

30 Jun 2024

Sandra

Well located

The hotel is ok overall. Not impressive. Uber/taxi access is limited and confusing. A couple blocks from Grand Place is a plus.

Partner

8/10

Excellent

26 Jun 2024

Natalie

You can’t beat this hotel’s location if you want to be in the center of everything in Brussels. Everything is walking distance, including the Centraal train station, which makes it a perfect hub for a bunch of day trips. I was really glad I chose to stay here and use it as my hub to see all of Belgium.

Leisure Self

10/10

Exceptional

19 Jun 2024

Christina

The location was minutes from all the attractions and shopping. The breakfast was delicious and the staff were helpful and friendly.

Leisure Self

8/10

Excellent

10 Jun 2024

Michael

Very central so a bit noisy at night, but comfortable, clean and friendly and breakfast was good.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

Christian

It was an okay experience.

Self

6/10

Pleasant

22 May 2024

sylvie

welllocated improuve on breafast
open the air conditining before june when it is hot

Friends_and_family Friends

10/10

Exceptional

12 May 2024

Luciana

Amazing location

6/10

Pleasant

01 May 2024

Robert

Very old hotel. Needs a full refurbishment. No basics included like: tea, coffee, water. No ironing board nor iron. It had a smell coming out of the bathroom. Breakfast was good and included in price.

10/10

Exceptional

26 Apr 2024

Preeti M

A very good hotel if you do not have a car to get around. Only about 7 minutes walk from Brussels central station and in a very safe area. We simply walked to most tourist attractions, plenty of shopping and dining options around. Breakfast was good, room comfortable.

8/10

Excellent

08 Apr 2024

Angelica

It was a very good hotel and our family had an enjoyable stay. The buffet breakfast was very good and there was a nice variety. Overall it was a nice place to relax and sleep after coming back from doing tours or just being outside.

Leisure Family

10/10

Exceptional

30 Jan 2024

Colleen

This property was absolutely amazing a must day will definitely be back in the heart of Brussels amazing staff great breakfast friendly people close to absolutely everything convenient store across the street amazing clothing store next-door restaurants on every which side I give it a 20 out of 10 if you’re contemplating stay here, think no more this is the place to stay!!

Business_and_leisure Partner

6/10

Pleasant

15 Dec 2023

Socrates

Location location location. Near the train station, attractions and restaurants.

Leisure Partner

10/10

Exceptional

13 Dec 2023

Paul

Great location

Great location and facilities. Excellent breakfast.

Partner

8/10

Excellent

11 Dec 2023

Thomas

Lovely staff, wonderful breakfast and nice room, the only thing missing was tea and coffee making facilities in the room, we come for the Christmas market and the Hotel was perfect for that.

Leisure Family