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Safestay Brussels

Brussels · Belgium

Rue Grétry, 53View location

7.2/10Very good974 Reviews
Cleanliness7.6/107.6
Service7.6/107.6
Comfort6.6/106.6
Condition6.8/106.8
Location9.0/109.0
Neighborhood8.6/108.6
Value7.4/107.4
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Safestay Brussels

The premises count with 49 welcoming units. Wi-Fi internet connection is available on public areas. Guests will appreciate the 24-hour reception.

Read more about this hotelShow less

With a stay at Safestay Brussels Grand Place in Brussels (Quartier du Centre - Centrumwijk), you'll be a 3-minute walk from La Grand Place and 6 minutes by foot from Brussels Christmas Market.

This hotel is 1.3 mi (2.2 km) from Avenue Louise and 1.9 mi (3.1 km) from Tour & Taxis. Make yourself at home in one of the 181 guestrooms. Complimentary wireless internet access is available to keep you connected.

Conveniences include desks and a turndown service, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.60 per room, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9 per person
    • Nearby parking fee: EUR 24 per day(230 ft away; open 24 hours)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Spanish

Nearby attractions

Rue des Bouchers 0.1 km / 0.1 mi
Grand Casino Brussels 0.1 km / 0.1 mi
Jeanneke Pis 0.2 km / 0.1 mi
Galeries Royales Saint-Hubert 0.2 km / 0.1 mi
Rue Neuve 0.2 km / 0.1 mi
Brussels Stock Exchange 0.2 km / 0.1 mi
Place de la Bourse 0.3 km / 0.2 mi
La Grand Place 0.3 km / 0.2 mi
Brussels City Hall 0.3 km / 0.2 mi
St. Catherine's Square 0.3 km / 0.2 mi
Brussels Christmas Market 0.5 km / 0.3 mi
Halles de Saint-Gery 0.5 km / 0.3 mi
St. Michael and St. Gudula Cathedral 0.6 km / 0.4 mi
Manneken Pis Statue 0.6 km / 0.4 mi
Square Brussels Meeting Centre 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Concierge
  • Luggage room
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Bed in dormitory MALE ROOMBed in dormitory • MALE ROOMBED.MQ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    Bed in dormitory MALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    MALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.MQ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BUNK BEDTRIPLE • BUNK BEDTPL.BK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    TRIPLE BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUNK BEDTWIN • BUNK BEDTWN.BK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Safestay Brussels

    TWIN BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Safestay Brussels

7.2
Very good
974 Reviews
Cleanliness
7.6 /10
Service
7.6 /10
Comfort
6.6 /10
Condition
6.8 /10
Location
9.0 /10
Neighborhood
8.6 /10
Value
7.4 /10
Amenities
6.8 /10
100 reviews shown
2/10
Poor
02 Jul 2026
Khaled
Bad hostel no AC or fan I got scabies on my body from the hostel never stay there again
Self
10/10
Exceptional
28 Jun 2026
Soody
the place is very good
Self
10/10
Exceptional
14 Jun 2026
Lina
Very nice stay
10/10
Exceptional
13 Jun 2026
Ikhra
I had a very pleasant stay. The room was clean, comfortable, and well maintained throughout my visit. The staff were friendly, helpful, and always willing to assist with any questions. Breakfast offered a good variety of options and was fresh each morning. There were also several shops and restaurants within walking distance, which made the location very convenient. Overall, a great experience and I would happily stay here again.
Friends_and_family Friends
10/10
Exceptional
11 Jun 2026
Maarit
We stayed here for two nights in a double room. The room was small but cozy and was merely a place for sleep for us so we didn't need more space. The walls are pretty thin, but luckily no one was noisy during the night, but you can here the other guests and cleaners in the hallway in the morning. The location is amazing, right at the centre, so there are plenty of shops near by. If you are planning a short stay, this place is right for you.
Partner
6/10
Pleasant
10 Jun 2026
JIAYI
Staff is nice, location is excellent! but sound proof is awful, you can hear people talking from any other rooms around you or from the corridor, plus, NO Quilt provided ! This is the basic thing for a hotel !
Family_with_children
10/10
Exceptional
10 Jun 2026
Ikhra
Good nice ex
8/10
Excellent
29 May 2026
Evelyn
it was fine, the rooms were very very stuffy and even though a fan was provided, it was quite warm!
Also, the body soap was not for free, and they also will charge you for a towel so bring your own.
Friends
4/10
Poor
28 May 2026
Israel
The room was okay. Obviously marketed more towards the younger crowd looking for somewhere to crash more than couples or families. The room needed some repairs done. The biggest concern for us was that there's no air conditioning, so if it's 30° C outside, it's the same inside which makes it very hard to sleep. A fan in the room to bring in outside air and sheets that could be soaked in cold water would have been appreciated.
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Lina
I do recommend a hotel. It’s very nice as in a great location and staff was great.
Self
10/10
Exceptional
17 Apr 2026
urania
I booked a private room with a private bathroom. Top floor and had a partial view of the city. It was perfect size for us and our suitcases. The breakfast lounge was a bit small, variety of food was OK for the price and they allowed me to take my partner's food to the room. Bathroom was big and clean, Staff was helpful and nice. The building had an elevator!! And the location is the best, right in the center.
Partner
10/10
Exceptional
10 Apr 2026
Sayed
Clean room, great staff
Family
8/10
Excellent
09 Apr 2026
Camille
clean room, adequate breakfast, close proximity to metro, food and shopping.
Self
10/10
Exceptional
06 Mar 2026
JOEL
Staff are not welcoming especially the guy who work on days, but otherwise hostel is very close to any tourist destination
Self
6/10
Pleasant
05 Mar 2026
Rebecca
If you are booking for more than one person, don’t book through Expedia. We booked for 2 adults however on checking in to the property, were informed that although the booking was for 2 adults, it was only for one bed and therefore we had to pay an additional 30 euros at the property for the second bed. The actual place was ok
Friends
2/10
Poor
24 Jan 2026
Jason
So incredibly loud. It is one and I am completely unable to sleep due to screaming/banging/etc. While I get some of the noise is not the hostels fault, some it comes from the rooms.. Quiet hours should be imposed and earplugs should be complimentary at check in. It is so loud that it ruins the whole experience
8/10
Excellent
14 Nov 2025
Laura
Clean, safe, but doen’t even come with a towel or a lock for the lockers (of if it did that was not commuicated to me).
Business_and_leisure Self
10/10
Exceptional
13 Nov 2025
Pamela
Great value for the location! Wonderful front desk person, Sadek, was very welcoming and accommodating, allowing us to store our luggage for a fee upon early arrival and checkout. Hot showers in private bathroom with hairdryer, comfy beds with clean sheets and within easy walking distance to Grand Place and everything we wanted to see. Floors squeak and walls are thin, but for the price it suited our needs for 2 nights for our family of 3.
Leisure Family
2/10
Poor
09 Nov 2025
Jonny
HAS BED BUGS, STAFF DO NOT CARE. DO NOT STAY HERE.
Leisure Partner
8/10
Excellent
05 Oct 2025
Sandra
The entrance was difficult to find but the area was very walkable and metro very close by. The restaurants and Grand Place were all very close.
Leisure Family
6/10
Pleasant
24 Sep 2025
Hristina
Room was okay, had the essentials. Good location. Lots of street noise and the room next to us was very noisy.
Self
8/10
Excellent
15 Sep 2025
Neel Sanjaykumar
Everything was alright except there was no fan or ac in the room which caused the room to get really hot at night even with the window wide open.
Leisure Partner
4/10
Poor
10 Sep 2025
simrit
Poor service and staff management
6/10
Pleasant
29 Aug 2025
Kiem duc
Restaurant people noises till midnight
Spiral staircase need improvement and tiny elevator
Leisure
8/10
Excellent
23 Aug 2025
Catherine
Très propre et pour un Hostel, c'est vraiment très bien. Nous étions une famille de 4, 2 adultes et 2 adolescents. Nous avons apprécié notre séjour. Nous aurions toutefois apprécié avoir un frigo et une bouilloire dans l'espace communautaire. Nous recommandons assurément cet hébergement : )
Friends_and_family Family
4/10
Poor
13 Aug 2025
Reynel
Very slow check in 30 minutes long, no soap in bathroom, no kitchen.
Self
6/10
Pleasant
09 Aug 2025
Diana
Good area
Leisure Family
2/10
Poor
05 Aug 2025
Mehdi
It was very dirty and noisy. The room and bathroom smells very bad. The beds were uncomfortable. The location was good since it has a great access to everything. But, you can’t sleep without earplugs. Drunk people after midnight start making noise under our window. In general I don’t recommend it especially if you’re with family.
Leisure Family_with_children
2/10
Poor
22 Jul 2025
Khaled
I got Scabies during my stay dirty hostel
Business_and_leisure Self
2/10
Poor
19 Jul 2025
Jacqueline
Carpet throughout was dirty. No a/c so very warm at night. Area fekt unsafe. Staff at check in advised not to be walking outside at night. Place is dated inside and out.
Friends_and_family Family
10/10
Exceptional
18 Jul 2025
Ronny Javier
muy bien ubicado
Leisure Family
8/10
Excellent
16 Jul 2025
Lina

Ok hostel

I wanna make sure everybody knows when you first come in if you’re gonna put your luggage in there, it is three euros per bag to store your luggage before you can check in. Then there’s no air conditioning no fans you have to leave the windows open and the noise was so loud you can’t sleep. It was absolutely horrifying.
The hustle itself was OK
Self
10/10
Exceptional
27 Jun 2025
Alexis
The customer service was super impressive
10/10
Exceptional
24 Jun 2025
Keo
Great location & friendly staff. Great value
Friends_and_family Friends
8/10
Excellent
18 Jun 2025
ASTRID
Stay for one night. Really great place to stay short term, gives you access to walk and explore around Brussels. Enjoyed my stay in the area!
Leisure Self
6/10
Pleasant
14 Jun 2025
Clare
Bunk with private room
Airbed its purpose but wouldn’t have this room again
8/10
Excellent
31 May 2025
Chyrel
We stayed at Safestay Hotel in Brussels for 4 nights and had a great time! The location is super convenient—just a short walk to Grand Place, surrounded by restaurants and tourist spots. The room was clean, with a perfectly sized washroom. The digital room key was a nice modern touch. The elevator is a bit old and sometimes a little shaky, but it gets the job done. Staff at the reception were friendly and helpful. We stayed during spring, so the cool weather was perfect—but just a heads-up, there’s no AC in the room, so it might get a bit warm during summer. Overall, really enjoyed our stay and would recommend it for short visits!
Leisure Partner
8/10
Excellent
29 May 2025
Christopher
Good
10/10
Exceptional
24 May 2025
Michael
Decent ...cool lil attic room with great sky lights. Tv batteries or something not so good... great check in..
Clean. Like being in a treehouse. Fun...nearbye everything. The grand place right down the street. Jazz fest...fun ciao
Leisure Self
2/10
Poor
21 May 2025
Mohammed

Double time tax charged. Want to book this hotel?

If you are solo travelling and looking for budget hotel for a short stay you can consider. Otherwise do not look into this hotel.
Friends_and_family Family
8/10
Excellent
15 May 2025
RODERICK ROJAS
right in the middle of Brussels City Center
Leisure Self
4/10
Poor
29 Apr 2025
Soeli
The people are nice, the hotel is clean, only the entrance is very small, but if you are going on a short trip, just go to the center and have everything…
Leisure Family
8/10
Excellent
23 Apr 2025
Verified traveler
Very good accommodation
Friends_and_family Family
10/10
Exceptional
24 Mar 2025
ANDRÉS

Habitación

Fuí una noche por negocios pero suficiente, lugar muy cerca de todo, habitación limpia el personal muy atento. Hablan Español.
Business
4/10
Poor
23 Mar 2025
Oliver

Sufficient, but lackluster

The beds were minimal, literally a thin cheap foam on top of a metal frame. There wasn't much room for more than one person to put checked baggage at a time. Other than that it was an adequate stay with friendly staff
Self
2/10
Poor
11 Mar 2025
Sarah
Very central, zero control over unruly guests. The room was not clean. Guests standing on the scaffold outside the bedroom, smoking. Guests partying in the halls all through the night. If thats your thing, go for it. Not a place for a female solo traveller.
Leisure Self
6/10
Pleasant
06 Mar 2025
Kim Resty
If you only need one night this might be okay with you.
Leisure Family
8/10
Excellent
19 Feb 2025
Babar
Great
Business_and_leisure
10/10
Exceptional
04 Feb 2025
Mariela
It was easy the check in and out, the person in the front desk so kind , good location everything close…
LOVE IT ❤️
Leisure Friends
4/10
Poor
10 Jan 2025
Lauren
had this hostel booked for 2 nights but ended up staying only 1. the elevator door was broken. luckily the guy behind the desk “made an exception” or else i would have had to carry my large checked bag up about 5 flights of stairs. there’s no accommodations but the location is great. the walls are insanely thin. if you’re a light sleeper, look somewhere else. the beds and lockers are very rickety. it was somewhere to sleep and honestly fine for the price, but probably wouldn’t go back.
Leisure Self
10/10
Exceptional
21 Dec 2024
Chin Ye
Great knowledgeable receptionist . Helped me taking a train in time or I’d missed the train . He always smile and friendly . I was at the property in June . It was the same guy. Forgot to ask his name though . Thank you .
Leisure Self
8/10
Excellent
15 Dec 2024
Rafael
It was a perfect location and the price was fantastic.
Leisure Family
6/10
Pleasant
08 Dec 2024
Roberto
Little bit loud but pretty normal for a hostel. Can improve cleaning.
Leisure Family
2/10
Poor
25 Nov 2024
David
The room was not what expected. A family room should never have 4 bunk beds and thr family room picture online has a bed. That is false advertisement. The room beds also have bed bugs. all my family is bitten and it was not an overall pleasant experience. Would really like some type of compensation.
Business_and_leisure Family_with_children
8/10
Excellent
13 Nov 2024
Vanessa
The hostel is on a good location, walking distance from the Central Station and the metro. There are also a lot of bars and restaurants nearby, as well as many sites in walking distance.
Leisure Self
8/10
Excellent
11 Nov 2024
Bonnie L
Quite a bit of street noise but maybe should have been expected due to the location. Would have been nice to have a mirror in the room and a place to sit. Thought it a bit shabby I had to pay to store my luggage. Lockers could have been bigger.
6/10
Pleasant
10 Nov 2024
Tony
It was okay for one night
Leisure Family
8/10
Excellent
17 Oct 2024
William Jr
I love how convenient the property is except you have to pay for storing your luggage
Leisure Self
8/10
Excellent
26 Sep 2024
John
Great location, very close to Grand Place. thin walls, could hear people from outside and all over the floor at all times of the night and morning. If you don’t mind loud sounds, everything else was fine.
Leisure Partner
10/10
Exceptional
25 Sep 2024
Wendy
The place closes to Grand Place, lots to see and eat in short walking distance. But it could get noises from outside at night. The bed is ok, washroom is clean, and inside the room. Good for short stays.
Leisure Self
10/10
Exceptional
23 Sep 2024
Chelsea
Im satisfied with the room. Just what i needed on a quicj short stay. Perfect location 👌
Leisure Self
8/10
Excellent
19 Sep 2024
STAVEN
Great place, staff and location, reasonable price.
Leisure Self
8/10
Excellent
15 Sep 2024
Daniel
Liked convenient location to the town center and the central train station. The staff were very helpful. The building is old though and has a lot of wear.
Leisure Self
6/10
Pleasant
23 Aug 2024
Buthaina
Very convenient location. Not too bad for the price and location. Rooms are slightly hot and noisy due to the location.
Leisure Family_with_children
6/10
Pleasant
13 Aug 2024
Liliia
The location of hotel is just amazing, it was the best part about hotel and not a bad price
Leisure Family
2/10
Poor
12 Aug 2024
Li-Fong Brandon
The reception clerk is very unfriendly. When I told him that the toilet was not flushing properly, he tried to convince me to keep using that room. When I tried to request swapping to a new room, he did not say yes but kept convincing me to use the old one. When I arrived first, he decided to take care of the 2nd customer coming after me. I wish this male front desk guy working on Aug 4th 2024 got the \"recognition\" he deserved.
10/10
Exceptional
01 Aug 2024
Ibrahim
Great location
Leisure
6/10
Pleasant
23 Jul 2024
Adesoji
The bunks are not comfortable
Leisure Self
8/10
Excellent
05 Jul 2024
ERIC

Good place and excellent location.

Room was great , specially the bathroom! Only thing i didn’t like is that you have to leave the window open to get fresh air but the people who live around it smoke and all that smell get in your room. Maybe a bit overpriced cuz no AC?!?! But leaving the window open it was super freah but the smoking so is questionable (i had my own room). My room also had a TV and that was a plus.

Location, AMAZING. In the center, walkable , lots of places to eat and drink. Train station is only 10 mins walk.

I will stay again!!!
Self
6/10
Pleasant
14 Jun 2024
Chak Him
Better to acquire air-con system or fans at rooms
Leisure Self
6/10
Pleasant
04 Jun 2024
adel
Good location
Leisure Self
2/10
Poor
27 May 2024
Mohammad
Dirty and into renovation
6/10
Pleasant
21 May 2024
Sergio
Floors were not cleaned during my 4 night stay.
Floors seemed uneven.
Workers on roof/Fasciae replacement started too early!
Leisure
2/10
Poor
14 May 2024
Md
The room was dirty and stinky. There was no AC in the room.
I won’t recommend others to stay here.
Leisure Family
8/10
Excellent
15 Apr 2024
James
D
Leisure Family
6/10
Pleasant
30 May 2022
Yannick

Very disappointing hotel

The old guy at reception was not able to do check in. I needed to wakt more than half hour. Very annoying
I got a room in last floor without air conditioner just a very noisy fan
Business
2/10
Poor
24 Mar 2022
Andrei
My laptop was stolen by an unknown guy sharing the same dorm. I left it unattended for 5 minutes and it was gone. Totally unacceptable. Avoid the place, not worth it. Better pay more but be safe.
2/10
Poor
23 Feb 2022
Sebastian
No locks for bathrooms, thin walls you can hear everything
Leisure Self
6/10
Pleasant
03 Dec 2021
Verified traveler

Just a place to put the head.

The place is not an hostel but a rundown 1 star old hotel with shared dorms, there isn't any place to sit or any atmospher at all. Even the check in while was at night not one recommendation or explanation given and everything had to be asked for.
Self
8/10
Excellent
27 Aug 2021
Verified traveler

Just okay

The bathroom was not tidy (possibly because other guests were just disrespectful). I booked a bed in a 5 person room expecting that it would be a bunk-bed with curtains, but was given a single bed in the middle of the room without any privacy when compared with the other 4 (this information should have been clear upon booking).
8/10
Excellent
21 Jul 2021
Verified traveler
The employees here are friendly, but the hardware of the hotel itself is not good (I live in an 8-person room on the 3rd floor, and there are two toilets/bathrooms in the room)
1. The door of toilet/bathroom cannot be locked
2. There is no hand soap and no shower gel/shampoo in the bathroom.
3. The breakfast room on the 1 floor only has tables and chairs, no cutlery, dishes, cups, etc., and no refrigerator. The only electrical appliances are a juice machine and a coffee machine (unfortunately they can't function at this moment). There is no power outlet in the breakfast room, almost impossible to receive wifi signal in this room.
4.The windows are always open to ventilate the room, allowing a lot of noise entering even 2 am or 3 am (drunk ppl).
Self
10/10
Exceptional
13 Oct 2020
ryan

safestay

staff is friendly. rooms are well maintained. the location is great. if you want breakfast you can purchase it here on the premise. there is also a dinning room area.
Self
10/10
Exceptional
01 Oct 2020
R-A
Well, I decided to start and stay on another 3rd week here very easy to do. Witnessing positive updates on my stay have been “WONDERFUL”. A small mention to SARA at the Front Desk of my rooms hairdryer was not working. She immediately without hesitation graciously came to my room and lended me a hairdryer. That is SUPERBE SERVICE!!..and I THANKED her. This place keeps SURPRISING me each day. I’m GLAD I chose to stay here...it WORKS.
Business_and_leisure Self
10/10
Exceptional
28 Sep 2020
R-A
I stayed another week @Safestay and found it to be convenient to remain in the “Center of the City” and close to major Shopping, Café & Restaurants,Train Stations and Tourist Attractions. The front desk help named SEBASTIAN is very welcoming to your needs on a daily basis. He is warm and considerate to understand issues that may come up and he solves them with ease and without argument. I too, am in the CUSTOMER SERVICE field and he gives “EXCELLENT SERVICE” to the guests which I have witnessed on many occasions during my 2 1/2 week stay. My only complaint is that when Sebastian isn’t working there are other front desk workers who are NOT as welcoming and accommodating to the GUESTS. Most times, I have come down from my room there are “Arguments and Confrontations” that guests shouldn’t have to witness each day. I do understand you can’t make 2 out of 50 guests HAPPY during this time in our lives. But, being “Accommodating and Pleasant” is key in making everyone feel alright and comfortable. We ALL need to feel this especially NOW. Bravo for Sebastian for giving that each time to his guests when he is at WORK.
Business_and_leisure Self
10/10
Exceptional
16 Sep 2020
René
Everything was clean and in working order.Very safe and staff was helpful especially Sebastian he was very attentive and made sure my stay was pleasant.
Business_and_leisure
6/10
Pleasant
05 Mar 2020
Verified traveler
I was rejected from the dorm rooms for being ill the 3rd night but
8/10
Excellent
10 Jan 2020
Fedor
Good and not expensive apart
Self
8/10
Excellent
14 Dec 2019
Glory
It was good for one night. Cleaner and nice. The locación es EXCELENT
Leisure Family
8/10
Excellent
10 Dec 2019
Verified traveler
The location was great. There are a lot of stores around the area. It is also walking distance to a lot of tourist spots. The only problem I had was there was not enough plug for my electronics. There are 2 plugs for the tv and cable. I had to remove one of them to be able to charge my electronics so it's either my phone or watching cable tv.
Leisure Family
8/10
Excellent
05 Dec 2019
Verified traveler

Great Place, Great Area

The rooms and area were great! So many things to do around the area. Lots of shopping and things to see. Close to transportation! Did not get the breakfast, so not sure about that.

The only issue is the room key is an app downloaded on your phone. My 3 kids have iPhones and could not get the app to work on their iPhones. I have an Android and was able to get the app to download, but of course had to delete other apps to make space.
Friends_and_family Family
10/10
Exceptional
25 Oct 2019
Verified traveler
Its position was excellent and the facilities offered were very adequate for the price. It was clean and our room at the back was very quiet.
Leisure Friends
8/10
Excellent
01 Oct 2019
Patty

Great location

Great location. Tons of nearby restaurants and bars Room was ok. No AC but was so thankful that they had a portable fan in the room.
Partner
4/10
Poor
30 Sep 2019
Verified traveler
Receptionist was unhelpful when we called for help that the curtains fell....
Leisure Family
8/10
Excellent
29 Aug 2019
Verified traveler

Average room,excellent location

Location was really good. Room was tiny and a little run down.Otherwise,it was fine.
6/10
Pleasant
16 Aug 2019
Maria linda

Good

It was good.
Friends
10/10
Exceptional
02 Aug 2019
Sophie
This hotel is in very good location. I walked to hotel from centre train station within 20 minutes. It is in tour center and you can find good restaurant and shops.
My room is clean. The hotel staff is very nice and helpful. He helped to charge my power bank when I lost my charger.
Leisure Self
8/10
Excellent
22 Jul 2019
Luz
The elevator wasn´t working, but the rest was ok.
Family
6/10
Pleasant
11 Jul 2019
Andy
For none of the 3 days there was the room serviced and the bathroom shower curtain had mold and pretty much made the entire room smell. The location was near a popular restaurant and bar area so the street noise during the day was a constant white noise but at night that was changed to screaming drunks and early morning trash collection. You can beat the location but this isn’t a place for most.
Leisure Family
8/10
Excellent
10 Jul 2019
Verified traveler
Very centrally located. Close to sites, shopping and restaurants
Leisure Family
8/10
Excellent
05 Jul 2019
Verified traveler
Excellent location--doesn't get better. Great rooms, nice staff. However, don't turn wifi access off the day people are checking out, thereby denying them wifi throughout the final mornign of their stay.
Friends_and_family Friends

Location & surroundings

Safestay Brussels
Rue Grétry, 53, Brussels, Belgium

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Safestay Brussels

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