Name: NH Brussels Carrefour De l'Europe
Address: Rue Du Marché Aux Herbes, 110, Bruxelles, 1000, BE

10/10

Exceptional

26 Jul 2026

Michel

Great, clean, and quiet hotel. Perfect location within walking distance of Grand Place and other local attractions. Easy to get to if travelling by train.

2/10

Poor

20 Jul 2026

Carolina

This hotel is a disaster. Our mattres had big blood stains! We had to be moved to 2 bedrooms at 11:00 pm. One of the 2 bedrooms had a drip from the air conditioner. We were then moved to another room for our family of 4. I was told the hotel was renovated 2 years ago, but I truly do not belive that. Shocked to see the terrible level of hotel NH has in this location.
Staff was extremely understanding and were trying their best to accomodate us. Thanks to the staff that helped us.
The hotel is very old, or looks very old
They gave us 1 morning of complimentary breakfast and it was a nice breakfast.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Maryan

The hotel is very outdated. The sink in the bathroom is broken. Everything is super old. The only good thing is the location of the hotel. The hotel needs major upgrades. The staff was nice. If coming back again to BRU, I will choose elsewhere.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Al

No air conditioning the first 2 days, and when they 'fixed' it, it was cool at best. Spent 2 nights in 85-90 F temps. Location was excellent, close to the beautiful center of the city. One block from train station, so good for travel but the surrounding area is dirty and homeless people abound. Staff was nice and kind, and responded promptly to our concerns (even if it was not fixed immediately). Overall 3/5 stars. Probably would look elsewhere next time or just stay in Brugge/Gent and visit Brussels for a day trip.

Family_with_children

8/10

Excellent

18 Jul 2026

Rolf

When You specify every room has a shower, we expected a walk in shower. We would prefer a room with Walk in shower, but none was available.

Partner

8/10

Excellent

13 Jul 2026

Joanna

Hotel is fairly modern and very clean. Rooms are a decent size, bathroom was very nice. The hotel is right beside a square with many restaurants and bars, so noise was an issue - the hotel realizes this and provide ear plugs. The AC unit in our room only operated at high speed and was very noisy, which helped to block the outside noise but did wake us up a couple of times.
Great location, very close to the central train station and several attractions.
Due to high demand staff were unable to provide us with the requested bed configuration in our room, but they did try.

4/10

Poor

13 Jul 2026

Doris

Room and lobby were clean. Some staff were very helpful. Very noisy room with outside noise. AC didn’t work while we were there. When I called Saturday evening after we got back from sightseeing the receptionist said they had already called a repairman. After asking specifically the AC was not working in the entire hotel. So I took that wrongly as it was going to be repaired soon since I was offered no apologies or options. I called again in the middle of the night bc it was so uncomfortable and was informed that the repairs wouldn’t take place until the next day. We finally opened a window but it was so noisy outside. We were able to get maybe 3 hours of sleep when it was cool enough and quiet enough.
Asked a receptionist about taking the train to the airport and she confirmed what I read which was that they are frequent and take about 30 minutes to get there. When I called again to ask about taking a taxi another receptionist said the trains only run once an hour (leaving on a Sunday) and often get cancelled for no reason. I never found anything to confirm this.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Gayle

Staff was very helpful. The breakfast menu needs to be changed more often. I was there 10 days everyday they had the same food.

Family

6/10

Pleasant

04 Jul 2026

ROXANNE

Location was wonderful.
Room was large and perfect for my husband and I and our 17 year old boy.
A/C worked great
Only drawback is it took a very long time to get our room
I understand we arrived in the morning but it would be nice if when you know a guest has arrived and asked for early check in to work on their room instead of saying “we start on floor 1 and make our way to the top. “ we left from Canada so we were absolutely exhausted and even ended up falling asleep in their lobby!

Other than that it was great!

Family

10/10

Exceptional

30 Jun 2026

Murray

Incredibly excellent location in the centre of Brussels with very attentive staff and a modern building.

Partner

10/10

Exceptional

11 Jun 2026

Lyndi

What a great place. Wonderful location, walking distance to everything. Great dining and shopping steps away. Everyone there was so helpful, and very friendly. Would definitely recommend this place for families. Our suite was very spacious and had everything we needed.

Family_with_children

10/10

Exceptional

08 Jun 2026

sergio

Good

10/10

Exceptional

01 Jun 2026

MICHEL

Hôtel très bien situé au centre ville mais chambre au calme.
Dommage pas de produits du pays au petit déjeuner comme pistolets, couque au beurre ou aux raisins, cramique .
Le pire sont les jus de fruits artificiels de mauvais goûts, pas un seul vrai jus. La remarque a été faitte à la réception. Très dommage.

Friends_and_family Friends

6/10

Pleasant

31 May 2026

Shivam

The hotel is in a perfect location and the rooms are clean. The staff was also friendly and helpful. However, I found the beds to be a little bit uncomfortable. Not uncomfortable to ruin the stay, but a bit uncomfortable nonetheless.

Friends_and_family Friends

8/10

Excellent

28 May 2026

maria

Todo bien .Gracias !!!!!!!!

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Øyvind

It was very good.

Self

10/10

Exceptional

26 May 2026

John S

Friendly and helpful staff - buffet breakfast very good- great location

Partner

10/10

Exceptional

13 May 2026

TERESA

Nice and clean. Breakfast delicious

Partner

6/10

Pleasant

11 May 2026

Napoleon

We stayed at the suite for a night and one of the showers wasn’t working and the other one didn’t have cold water. Other than that the amenities were fine

10/10

Exceptional

07 May 2026

Eleanor Judith

Fabulous hotel in an ideal lovation

Partner

10/10

Exceptional

05 May 2026

Eric

Maria was great at the front desk.

Partner

10/10

Exceptional

05 May 2026

Beena

Great property. Great location

Friends

10/10

Exceptional

03 May 2026

Leonard

Room was clean. Staff very helpful and welcoming. Maria was and is a gem!

Partner

10/10

Exceptional

27 Apr 2026

John

Wonderful location. Helpful staff.

Partner

8/10

Excellent

25 Apr 2026

Maria

Breakfast was very satisfying. Room was clean but the bathroom needs to be refurbished.

10/10

Exceptional

18 Apr 2026

Mary

Best hotel in Brussels! Service was superb! Especially Maria at the front desk!! Breakfast was delicious! Clean rooms. Highly recommend getting a room with a terrace!

Family

10/10

Exceptional

18 Apr 2026

Steven

Good location for the train station and also the centre

Partner

8/10

Excellent

15 Apr 2026

Debra

Breakfast wasn’t included!! :0(

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Judith

Good clean room, good breakfast menu and air conditioning good

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Dawn

Excellent location! Clean rooms, friendly staff. Would definitely stay again!

Self

8/10

Excellent

14 Mar 2026

Catherine

Staff was very helpful and friendly. The hotel is in a great location and breakfast was good. The only negative was that the french doors in our room didn’t close tightly, making it hard to heat the room enough (in March).

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Matthew

To me, the location cannot be beat for this hotel. It was so easily accessible from Brussels Centraal — if the comic museum entrance next door is open, it’s literally a one minute walk. It was right in a town Square with great food options, a lively crowd, and a phenomenal view. The rooms themselves weren’t anything spectacular, but if you just need a place to sleep in a fantastic location, this is more than sufficient. Would absolutely stay here again.

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Graham

Great location

Leisure Family

10/10

Exceptional

30 Dec 2025

Jacqueline

We are a family of four, we arrived Brussels in early morning after a 12 hours flight from Hong Kong Kong , the gentleman who checked us in on the Christmas Day did make a big difference to our experience and stay In Brussels, his warm hospitality indeed touched our family, truly appreciate it.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Louise

Great location for the historic quarter, bars, squares, restaurants. Nice hotel but had better breakfast. Would stay there again.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

marie

trevlig personal

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

MARIA

Excellent location, great size room, we had 2 TVs! The receptionist are very nice and helpful. The cleaning lady made sure we had everything we needed. In general it was a lovely stay.

Leisure Family

10/10

Exceptional

05 Dec 2025

Katie

Love this hotel. Great location. Comfortable beds, plenty of hot water and the breakfast/coffee is top notch. Highly recommend.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

nelson

Very nice place

Leisure Family_with_children

6/10

Pleasant

27 Nov 2025

stephanie

Location was great. Room wasn’t the cleanest and was prepared for 3 people when we booked for 4. Not very comfy for 4 people

Leisure Friends

6/10

Pleasant

23 Nov 2025

Alan

Room was cold, as was the restaurant. Bathroom tired. Good location and courteous staff.

Leisure Partner

10/10

Exceptional

11 Nov 2025

ANNE LAURE

Emplacement parfait pour un petit séjour découverte de Bruxelles

Friends_and_family Friends

10/10

Exceptional

08 Nov 2025

Rama

Perfect location! Couple of minutes walk to Grand Place and Brussels Central train station. The view from the window is stunning as well.

Staff super helpful and friendly.

Leisure Self

10/10

Exceptional

04 Nov 2025

Katya

Staff amazing, room was big and clean.

Leisure Family

10/10

Exceptional

30 Oct 2025

Eunkyung

The location was definitely nice to take a trip in Brussels. Clean and cozy room, quiet lobby even that is faced to square were good.

10/10

Exceptional

20 Oct 2025

Bill

Beautiful place the staff was very helpful

Leisure Partner

6/10

Pleasant

18 Oct 2025

RAJVIR

Great location. Washrooms are however dirty. Found random brown stains everywhere. And had a weird “sweat” like smell

Leisure Family

10/10

Exceptional

12 Oct 2025

Kent

Perfect location in the center of Brussels and where the action is.

Business_and_leisure Self

8/10

Excellent

10 Oct 2025

Sandra

Hotel nice and in good location, although it can be noisy outside as there is a square with plenty restaurants, it didnt affect my sleep. I had room overlooking the square which was nice atmosphere without being amongst it (especially as a solo traveller)

Self

10/10

Exceptional

27 Sep 2025

EVERARDO

Clean room, delicious breakfast, friendly staff, perfect location!

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Quoc Bao Hendricks

A great start at the heart of Brussels

Business

10/10

Exceptional

19 Sep 2025

Lance

The staff was excellent. The hotel location is superb.
The hotel said it had a bar but I never saw it open.

Leisure Self

10/10

Exceptional

14 Sep 2025

Shirley

The hotel room is very clean and very spacious, it is in the center of tourism place. Its location is the most convenient to any where. If I will have a chance to go there again I would choose this hotel,no doubt.

Leisure Family

10/10

Exceptional

25 Aug 2025

Carolyn

Friendly staff, nice room, great location near Brussels Central train station and historic city center.

Leisure Friends

4/10

Poor

24 Aug 2025

Darlene

We had to cancel our booking because of Air Canada strike and even under the circumstances we were not given any money back for a three night stay. Very disappointing.

8/10

Excellent

18 Aug 2025

Hamish

Bed was OK.

Leisure Family

8/10

Excellent

17 Aug 2025

Daiva

Location is great.

Family

8/10

Excellent

11 Aug 2025

Oscar

En el centro y cerca a ala estacion central.

Tuvimos problemas con la habitacion el aire acondicionado no funcionaba y habia un olor no agradable en la habitacion. Carolina nos atendio muy amablemente y nos dio solucion al problema. Desayuno muy bueno con mychas opciones. Puedes ingresar a picos pasos a la estacion de trenes. Volveriamos a este hotel.

Friends_and_family Family

6/10

Pleasant

06 Aug 2025

Margie

The room was great with the exception that we turned on the air conditioner and came back to our room to a puddle of water in the bathroom dripping g from the ceiling. Called the front desk and they brought towels! Told me I had to turn the air off and that was all they could do. No new room no break on the cost of the room nothing! I booked the room because I could get air conditioning! Over paid for the room to have this happen

Leisure

10/10

Exceptional

06 Aug 2025

Joseph

Great location.

10/10

Exceptional

20 Jul 2025

ANABEL

Excelente ubicación

Hotel en pleno centro, al lado de estación de tren, frente a plaza donde comienza área peatonal de tiendas y restaurantes, aunque esta en pleno espacio turístico, no hubo ruidos molestos al dormir. Las habitaciones son amplias y cuentan con baño con bañadera y ducha y vestidor. Éramos 3 y estábamos muy cómodas. Pudimos dejar el equipaje sin problemas. Volvería sin dudas.

Friends_and_family Family

8/10

Excellent

13 Jul 2025

maura

The hotel is a bit dated, it could be a bit more decorated...nothing on the walls. Extreme minimalistic... Coffee machine and water in the room - a positive.
The staff was very helpful. Location is great, very central, tons of things to do around - can be noisy.

Leisure Family_with_children

8/10

Excellent

05 Jul 2025

Tim

The best part about this hotel is the location. It's within walkig distance of a lot of attractions and a great part of the city. Rooms itself are small but efficient and clean. Staff unfortunately acts like they don't want to work there.

Leisure Family

8/10

Excellent

30 Jun 2025

Giovanna

Bathroom need update

8/10

Excellent

24 Jun 2025

Gabriel

Staff were very polite and with great service attitude. We were very pleased with they way we were treated. Thank you to them

Leisure Family

10/10

Exceptional

18 Jun 2025

Maria Deni

\"We had a wonderful stay! The room was clean, comfortable, and the staff were incredibly friendly and helpful.

Leisure Family

8/10

Excellent

16 Jun 2025

Joan

The best part about this hotel is its location -- it's fantastic! Right in the middle of everything.
My room was a little chilly and I was not able to get it warmer. Perhaps they had turned off the heat for the summer.
But I would definitely book this place again.

Self

10/10

Exceptional

16 Jun 2025

Whitney

Check-in and the entire stay were wonderful! We were asked if we wanted to keep the room we had booked or move to a room with a terrace and a view, and of course we chose the terrace. All four of us (kids included) loved sitting out on the terrace in the evening (live music!) and in the morning. We are a family of four on an extended vacation to several cities, and this is our favorite hotel so far. The room was spacious and comfortable. We appreciated the espresso machine and the refrigerator, as well as the working AC (which has been rare on this trip). It is within a very short walking distance to Grand Place and lots of food and shopping options. We'd highly recommend this hotel to anyone, and especially families!

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Jørgen

Super god placering

Friends_and_family Friends

10/10

Exceptional

02 Jun 2025

Jay

This hotel is located next to Brussels highlights and nightlife. The staff was really friendly and helpful. The room was spacious and clean.

Leisure Family

6/10

Pleasant

01 Jun 2025

sarita

Location is excellent, extremely close to central station and main square. The only issue the AC in the suite we stayed didn’t work most of the time ( we stayed for 5 nights). That made it very inconvenient, felt very warm and stale.

Leisure Family

10/10

Exceptional

01 Jun 2025

Nicoll

Very friendly staff. Great location. Nice clean room. Nice amenities.

8/10

Excellent

21 May 2025

Tina

Good location near central train station and Grand Place (tourist area) but very expensive for average hotel room. Not sure why it is 4 star. Breakfast is not very good and there are many places to eat just steps away. Often music and crowds right outside so can be a bit noisy if you like open window.

Business_and_leisure Self

4/10

Poor

18 May 2025

Ruth

Great location and very convien

4/10

Poor

16 May 2025

Howard

A/C would never cool to desired temp. Told staff and they brought 2 noisy fans to room. Staff never inquired the next day to see if A/C was working. Coffee maker didn't work. Never offered to bring a new one up to room when we informed them.

Leisure Family

10/10

Exceptional

06 May 2025

Sarah N.

Good central place in Brussels

Nice location, very clean and nice room

Partner

10/10

Exceptional

16 Apr 2025

Sarah

This property is very clean and the family room we rented was very spacious. We had room to spread out and feel comfortable. The hotel is very, very close to the train station which is very convenient, especially when we had a very early morning train to catch. I thought the price was reasonable too. I highly recommend.

Leisure Family

10/10

Exceptional

01 Apr 2025

Kelly

Convenient location, amazing view!

Beautiful location, extremely convenient! The view from our room was incredible! The four person option with the pullout bed was a little tight! The room space was amazing, but the bed option for the second bed was just a futon like caught. Luckily, my kids were so jetlagged. It didn’t matter. But probably not the best option for a long-term stay.

Friends_and_family Family

6/10

Pleasant

14 Mar 2025

Jorita

Service was ok until checkout when counter staff insisted that I had 2 mornings of breakfast (you can check the CCTV) and not 1.

After informing her of my itinerary where I had no chance of having breakfast except for once, she accepted it . However the charge for 2 breakfast x14.90 still went ahead. Please confirm the refund for euro 14.90.

Leisure Self

6/10

Pleasant

15 Feb 2025

Kenneth

Hotel is old, outdated and smelled like cleaning products. The towels had stains on them. The room was freezing cold and the heat was barely working (even after I complained to the front desk). Only redeeming qualities to the hotel were its location, room size and hot shower.

I stayed in the Novotel next door and it was much better (room is bit smaller though). Suggest skipping this one and stay in the Novotel since they’re in the same price range.

Leisure Partner

6/10

Pleasant

14 Feb 2025

Akinori

部屋は綺麗で景色もきれい、でもエアコンの効きが悪く夜は寒くて仕事にならない

部屋は毎日、綺麗にしてくれ外の景色もとても綺麗でしたが、夜寒くなるとエアコンが効かず、寒さで仕事が出来なかった。

Business

10/10

Exceptional

07 Feb 2025

Laurent

Great place, close to the city historical center. Staff is very helpful

Leisure Friends

6/10

Pleasant

29 Jan 2025

Verified traveler

Good location but just a bit tired. Not many facilities. No wow factor but functional and convenient. Great staff.

Business

10/10

Exceptional

28 Jan 2025

Mary Anne

The property was in a prime location to arrive at the Brussels Centraal Station (5 min walk), the Grand Place (10 min) and to take in the city (15-30 min walk to almost everywhere).

The rooms are as pictured. There are restaurants and shops outside the hotel entrance.

The staff were friendly, accessible and took great care of their guests.

Self

6/10

Pleasant

24 Jan 2025

Arthur

Good stay

It was fine. Sheets were scratchy, bed was ok. Room was drafty in january. Maybe just because of single pane windows. But it was clean and the location excellent.

Partner

6/10

Pleasant

16 Jan 2025

Javad

Great staff and very helpful
Salad at breakfast was old and vegetables looked perished
The hot water kettle had so much limescale (a customer opens the top to see if there was any water and we saw the inside. Not cool)
The room;
- the shower hose was leaky and needs to be fixed
- the smell of fresh paint on floor 3 and also at the reception was annoying
- the toilet paper role holder was broken (non existent ).
I like the location but wouldn’t stay there unless the hotel would shape up a little

Business

2/10

Poor

11 Jan 2025

Ricardo

-3 degree and heating sistem not working terrible night.

10/10

Exceptional

05 Jan 2025

Michelle

Comfortable central hotel

Comfortable hotel right in the centre of Brussels. Easy walk to Grand Place and Metro. Lots of shops and restaurants around. Great for a weekend break. We had a suite for 3. Sofabed for 3rd traveller which was low down but ok.

6/10

Pleasant

04 Jan 2025

Ying

Convenient location, close to everything.

Family

10/10

Exceptional

29 Dec 2024

Nilo

We had a spacious junior suit for myself, wife and daughter. Enough room for us and our luggages when unpacking then packing prior to departure.

Had a Nespresso coffee machine which was perfect for my early morning walks.

Dining options around the area is plentiful.

Leisure Family

8/10

Excellent

25 Dec 2024

Verified traveler

Great Location

Overall, it was great. The location was excellent. The hotel amenities were basic. Everything was clean in the hotel.

8/10

Excellent

24 Dec 2024

Darlene

I really enjoyed my stay even if it was only for one night. There is an underground parking besides it, that is very convenient. The view from my balcony was nice. Stores and restaurants are with in walking distance.

10/10

Exceptional

16 Dec 2024

Orlando

The location is perfect. If you dont mind the crowd noise on a busy night, its in a perfect location. If youre a light sleeper, I would recommend one of the rooms towards the back of the hotel. Easy access to the train station. Its a 5 minute walk. Staff was super friendly. Both receptionists were amazing at helping out and recommendations. Great hotel and would definitely stay there again. Only recommendation I have would be for them to make a nice lounge area. It seemed like they are doing some remodeling so maybe thats in the works.

10/10

Exceptional

30 Nov 2024

HONG

Right by grand place and central station so convenient to everything I love it!

Leisure Self

10/10

Exceptional

25 Nov 2024

Michael

Super friendly staff, spacious comfortable and clean room

Leisure Family

10/10

Exceptional

04 Nov 2024

Jennifer

This hotel provided a lovely three day getaway with great amenities. My balcony room overlooked the square and had a great view. I enjoyed having the window open to see the activities outside, but when closed it was quiet enough for my room to be restful. The room and bathroom were immaculate and bed extremely comfortable. It was one of the few hotels I could find that had a bathtub as well. I enjoyed the selection of tea and coffees in the room and the included breakfast each morning was incredible in its vast choices and quality. On a return trip I would not hesitate to stay here again.

Leisure Self

8/10

Excellent

31 Oct 2024

KEITH

great location

a very vibrant colourful miixed cultral city.Hotel old, but is upgrading with more modern looks and equipment,very helpful reception.Good location central rail station very close.

Self

10/10

Exceptional

29 Oct 2024

Jill

Situated super close to brussels centraal station and lots of shopping and dining, this hotel was perfect for a one night stay and beyond!

Leisure Partner

10/10

Exceptional

27 Oct 2024

Verified traveler

Excellent séjour à Bruxelles

Hôtel très bien situé, proche du centre touristique et facilement accessible depuis la gare. Chambre spacieuse, très bien aménagée et équipée. Un excellent séjour !

Friends_and_family Family

8/10

Excellent

25 Oct 2024

Aline

Excellent location, minutes from Centrale station and many of the major sights. Was safe daytime and evening and quiet overnight despite being in a busy area.

Room was comfortable and hotel was very quiet.

Had some problems on check-in and also check-out. Seems that the digital services were not well aligned with the hotel. All resolved but it caused some needless checks with Reception. Also at check-in was told I couldn’t use my existing points but have previously been told I may do so.