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Pillows City Hotel Brussels Centre

Brussels · Belgium

Parochiaansstraat, 15-27View location

9.6/10Excellent1,005 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.8/109.8
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pillows City Hotel Brussels Centre

This hotel is very close to Brussels' central train station and bus station, and the nearby St. Michael's Cathedral. The famous Rue des Bouchers street with its restaurants is just 2 minutes' walk from the hotel and nightlife spots are just 10 minutes away on foot.

All tourist tours can be accessed 100 m away from the hotel, as can Brussels Central metro station. The hotel welcomes its guests into a lobby with a 24-hour reception, hotel safe and lift. There is an intimate lounge, several meeting rooms and underground private parking.

Wi-Fi and business facilities are also at guests' disposal.

Read more about this hotelShow less

A stay at Pillows City Hotel Brussels Centre places you in the heart of Brussels, within a 10-minute walk of La Grand Place and Royal Palace of Brussels. This boutique hotel is 0.7 mi (1.2 km) from Brussels Christmas Market and 1.1 mi (1.7 km) from Avenue Louise.

Make yourself at home in one of the 70 guestrooms featuring minibars and LCD televisions. Wireless internet access (surcharge) is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.60 per room, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 34 for adults and EUR 15 for children
    • Self parking fee: EUR 35 per night
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 25 per night
    • Rollaway bed fee: EUR 50 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

St. Michael and St. Gudula Cathedral 0.1 km / 0.1 mi
Rue des Bouchers 0.3 km / 0.2 mi
Galeries Royales Saint-Hubert 0.3 km / 0.2 mi
Brussels Park 0.4 km / 0.2 mi
BOZAR Centre for Fine Arts 0.4 km / 0.2 mi
Palace of the Nation 0.4 km / 0.3 mi
Square Brussels Meeting Centre 0.5 km / 0.3 mi
Mont des Arts 0.5 km / 0.3 mi
Cirque Royal 0.5 km / 0.3 mi
Royal Library of Belgium 0.5 km / 0.3 mi
Belgian Comic Strip Center 0.5 km / 0.3 mi
La Grand Place 0.6 km / 0.3 mi
Jeanneke Pis 0.6 km / 0.3 mi
Brussels City Hall 0.6 km / 0.4 mi
Museum of Musical Instruments 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Number of floors (main building): 7
  • Double rooms: 67
  • Suites: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
Show 24 more facilities & services
  • Harbour
  • Beach
  • Golf course
  • Check-in hour
  • Check-out hour
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Conference room
  • Meeting room: 2
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Special dietary options
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Pillows City Hotel Brussels Centre

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pillows City Hotel Brussels Centre

9.6
Excellent
1,005 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.8 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Shelley
Everything about my stay at this hotel was wonderful! Really good breakfast, friendly and professional team, very clean. Excellent location, I would definitely stay here again and I highly recommend.
10/10
Exceptional
03 Aug 2026
STEPHANE
Excellent hôtel situé près de la gare et de la grande place
10/10
Exceptional
01 Aug 2026
Les
Pillow Is the correct description of our nights sleep - like sleeping on a cloud - with all services facing people pillow esk.
10/10
Exceptional
26 Jul 2026
François
Merci beaucoup à toute l’équipe pour votre accueil chaleureux et votre excellent service! Nous avons passé un très bon séjour!
10/10
Exceptional
26 Jul 2026
Annie
Propreté. Emplacement idéal à 3 minutes de la grande place et des nombreux restaurants. Personnel très sympatique.
10/10
Exceptional
23 Jul 2026
David
Our room was large and very clean. The bed was excellent.

The bathroom was very nice in particular with the rain shower.

We appreciate the free bottles of water every day.

Very friendly staff who would chat with you.

The hotel's location is perfect for getting to everything, Centraal station, Grand Place, the palace, museums, etc.

We also did day trips to Ghent and Brugge very easily.
10/10
Exceptional
22 Jul 2026
Meng
The staffs are very helpful! The hotel is in mint condition.
Partner
10/10
Exceptional
21 Jul 2026
keith
The staff is wonderful and the hotel is very clean and in a great location. Rooms are cool and nicely updated. Great stay.
10/10
Exceptional
21 Jul 2026
Katherine
The gentleman who checked us in printed out an entire walking map/itinerary for us to follow and enjoy the highlights of Grand Place that evening since we were leaving the next morning. Our room was clean and spacious, the shower was amazing, and the robe and slippers were the icing on the cake.
Family
10/10
Exceptional
19 Jul 2026
Samantha
Hotel was nice, in a great location for exploring the city by foot and close to the train station if venturing out.
Friends
10/10
Exceptional
19 Jul 2026
Chang Soo
Great location for sight seeing. Room was very clean and comfortable. Would stay here again 100%.
Self
10/10
Exceptional
13 Jul 2026
Isis
The staff was very helpful and their attitude from arrival to departure was impeccable!!
Partner
10/10
Exceptional
13 Jul 2026
John
This is a terrific hotel. The rooms are clean and modern, the shower is excellent, and the location is perfect. A 2 minute walk from on the central train station. The staff is truly amazing and could not be more helpful. My only complaint is the breakfast is rather disappointing. I would stay here anytime.
Self
8/10
Excellent
09 Jul 2026
Susan
Great location within a 1000 feet of Central train station and a few blocks from historic city center. There was a lot of road construction in the area which might be hard for someone arriving by car, but our room was quiet and we did not hear traffic or road work. The rooms were modern and spacious. The only difficult part was finding the actual entrance. It’s not well marked and the door is locked. You have to ring a bell for entry on your arrival. Once checked in, your room key opens the door.
Family
10/10
Exceptional
07 Jul 2026
Laurie
Recommendations for dining were spot on!!
Partner
10/10
Exceptional
06 Jul 2026
Adrian
Aircon worked (as promised) & staff (from front desk to bar) were amazing! Pleasantly surprised by the stay.
Friends
10/10
Exceptional
03 Jul 2026
Kevin
Property was nice and a great location. Short walk to restaurants and train station.
Family
10/10
Exceptional
30 Jun 2026
Anne
Great location near Gare centrale and walking to Grand place and other sights to visit including hop on hop off bus.
Self
10/10
Exceptional
28 Jun 2026
Anubhav
Staff was amazing.
Family_with_children
8/10
Excellent
25 Jun 2026
Oscar
Really nice all over, the only thing that could be improved is the shower that floods the bathroom and makes the floor a slipping hazard.
Very clean and beautiful otherwise, the location is amazing!
Partner
8/10
Excellent
24 Jun 2026
Lee
Property was very good overall. Bar/food selections were pretty good. Blackout curtains were very good allowing for sleeping as late as desired. Location was very good as well.
Partner
10/10
Exceptional
22 Jun 2026
Howard
Front desk staff were outstanding stored our bags from our early arrival.
She also gave us suggestions of where to go in Brussels.
Housekeeping were excellent as well.
Would stay there again for sure.
Walkable in the AM before it got over 30C
10/10
Exceptional
22 Jun 2026
Edward
Wonderfully appolnted hotel in a centrally located area.
Partner
8/10
Excellent
17 Jun 2026
Joseph
There is a ton of construction going on around the property. Otherwise it was a nice room and the staff there were great. The bartenders were also really nice at the hotel bar.
Family
10/10
Exceptional
09 Jun 2026
Louise
Fabulous from the moment we checked in. Check in was quick efficient and we had a room upgrade at no extra charge. Reception staff were incredibly friendly and helpful. The room was lovely, incredibly spacious and pretty much perfect. The breakfast was the best I have experienced in a long time, everything was well cooked with quality ingredients throughout.
Quality of the linen and toiletries was excellent. Honestly a fabulous experience from beginning to end.
Partner
10/10
Exceptional
02 Jun 2026
Patricia
Location of property was excellent - it was near the train station and near to center of town. The room was nicely appointed and the bed was very comfortable
Partner
8/10
Excellent
31 May 2026
Jhoon
Nice hotel near Central station. Clean room which seems to be recently remodelled. As most downtown hotels may do, no view from room other than close buildings, but enjoyed view to inner sectors. Friendly staffs. Small, but good breakfast with espresso, yogurt, juice, fruits, cheese, bread and danish. Bar staff was very kind, in particular. I had to present at an international online meeting to Japan, and had no issues at all with the wifi. Very efficient.
10/10
Exceptional
31 May 2026
Francine
Personnel très aimable et à l'écoute. On a eu tous les renseignements que nous avions besoin pour se déplacer dans le secteur. Merci beaucoup
Friends
10/10
Exceptional
28 May 2026
Michele
Amazing location! Extremely clean and modern hotel. We stayed in a family room and I’ve never seen this concept in a European hotel before and our family loved it. Would definitely recommend this hotel to anyone.
Family
10/10
Exceptional
27 May 2026
Julian
Fantastic central location and great value for money in this city centre hotel. On-site parking is convenient and reasonably priced.
Partner
10/10
Exceptional
26 May 2026
Richard
The Pillows Hotel was perfect for us and our stay in a fantastic city. It is located in a great place, just a 5 minute walk from Gare Centrale, and so you can jump on a train to Ghent or Bruges or explore Brussels. The staff were so helpful and even our early check in didn’t cause a problem. I would fully recommend a stay at Pillows for a city break in Brussels!
Partner
6/10
Pleasant
26 May 2026
Bradley
Hotel was in a convenient location being close to train station and most attractions within walking distance. Bed was very firm and rooms just okay for the price. Elevators and hallways do not make a good impression. Both are shabby and don’t seem clean. Mixed reviews on staff. The person who checked us in was very nice and helpful but his colleague who was working later in the day/evening was condescending. Would not stay again.
Partner
10/10
Exceptional
25 May 2026
Fatima
It was a beautiful room. Very clean and loved that it was close to everything we wanted to experience. We enjoyed dinner as well. Highly recommend and would definitely book with Pillows again.
Partner
10/10
Exceptional
24 May 2026
Randall
Our room was very clean with a large bathroom. It was a short walk to the Central train station as well as to the Grand Place.
Partner
10/10
Exceptional
24 May 2026
slava
Great location close to center and central station, good service
Family
10/10
Exceptional
23 May 2026
Eduardo
Everything was Perfect.
Family
10/10
Exceptional
21 May 2026
Anthony
Outstanding location to city center... Staff are so helpful and accommodating and well maintained.
Partner
10/10
Exceptional
20 May 2026
Paul
Room was spotless and staff very friendly.
Partner
10/10
Exceptional
19 May 2026
Kirsten
Our room was lovely. It was spotlessly clean and my daughter said the pillows were the most comfortable she’s ever slept on.
Family
8/10
Excellent
18 May 2026
Susan
I always enjoy the Pillows hotel chains. Very clean, great customer service but I’m taking a star off only because I was
10/10
Exceptional
18 May 2026
Simon
The room and bathroom were a very good size lots of space and comfortable. We had dinner one night and was very good. The hotel close to railway station
Partner
10/10
Exceptional
16 May 2026
Paul
Staff were very helpful and pleasant.
Couldn’t want to for more. Excellent facility, breakfast and staff… 5 stars from us!
Friends
10/10
Exceptional
16 May 2026
Mireille
Very clean and modern!
10/10
Exceptional
15 May 2026
Garland
Lovely modern hotel with great clean, spacious rooms, and a great location-close to metro and cafes with a beautiful cathedral up the street.
Family
8/10
Excellent
09 May 2026
Nancy
The rooms in Pillows Hotel were perfect. The room was spacious enough (especially the bathroom) and the king size bed was so comfortable.
The hotel was a few minutes away from the central station and about a 10 minute walk from the Place Royal. Coffee shops as well as restaurants and bars were also within walking distance (even with the current construction).
Partner
8/10
Excellent
09 May 2026
Theresa
Full sized bathroom amenities were a bonus.
Breakfast was a little pricey (€30pp), but having said that, it was very good. We just made sure to get our money’s worth!
Staff was friendly.
Location was great.
Partner
10/10
Exceptional
07 May 2026
Steven
Genuinely this was such an incredible group of staff - I stayed for a whole week - the perfect location, rooms had an awesome vibe. I thoroughly loved this hotel (the food was amazing too - especially the breakfast!)
Business Self
10/10
Exceptional
07 May 2026
Joan
Wonderful room and shower except the room was alittle dark and it was hard to read in bed at night.
8/10
Excellent
05 May 2026
Jean
The main problem was getting to it.
10/10
Exceptional
04 May 2026
Jennifer
A great place to stay. Centrally located.
Partner
10/10
Exceptional
03 May 2026
Jovita
Everything was top tier
From check in at front desk to room to restaurant
Will definitely stay here again!
10/10
Exceptional
03 May 2026
Michael
Clean room, excellent location, staff very helpful
Self
10/10
Exceptional
30 Apr 2026
Alyssia
Friendly staff, clean room! Everything was great. Water pressure in shower is amazing
Partner
10/10
Exceptional
30 Apr 2026
Sharon
The location was very close to central train station and the grand place was about a 8 minute walk. Close to tons of restaurants and breweries. The restaurant in the pillows hotel was excellent with very nice bar as well. The bed was very comfortable and surprisingly quiet. It was just what we needed after 24 hours of travel
Partner
10/10
Exceptional
29 Apr 2026
Kaitlyn
Nice convenient location. Hotel was clean and staff was nice during check in. Breakfast was good. We enjoyed the on-site restaurant as well. The bed was very comfortable and the room was big. We would stay here again!
Partner
10/10
Exceptional
28 Apr 2026
Jonathan
Emplacement idéal
Partner
10/10
Exceptional
28 Apr 2026
Jonathan
Localisation idéale
Partner
10/10
Exceptional
28 Apr 2026
Judi
Lovely stay - nice room and enjoyed the spa robes, slippers and having a fridge. We also had two individual bottles of water provided free each day which was such a nice touch. Highly recommend.
Friends_and_family Family
8/10
Excellent
25 Apr 2026
Lottie
Great hotel, location & helpful staff. Easy walking to dining, shopping and local trains. Comfortable bed, but at 6’ tall, bedding covered shoulders or feet! Lovely small dining room, good food… but enjoy the international dining options within 10 min walk. Be aware the gym is very small. Overall, enjoyed our stay.
Partner
10/10
Exceptional
19 Apr 2026
Anna
Loved this location. The bed was comfortable and the room was very clean.
Partner
10/10
Exceptional
19 Apr 2026
Karyn
Very nice hotel, well located and clean
10/10
Exceptional
14 Apr 2026
jie
Very nice stay
10/10
Exceptional
13 Apr 2026
Uriel
Great location and staff.
Family_with_children
10/10
Exceptional
12 Apr 2026
Harry
Rooms very clean and spacious. Bathrooms just as good. Beds and pillows extremely comfy.
Partner
10/10
Exceptional
11 Apr 2026
Linda
Breakfast was fabulous. Front desk staff was extremely helpful and particularly steered us right in getting to the train to Antwerp. Our upgraded room and bathroom were spacious and spotless. Easy walk to places we wanted to see in Brussels.
Partner
10/10
Exceptional
08 Apr 2026
Lindsay
Very clean and friendly
Family_with_children
6/10
Pleasant
07 Apr 2026
calvin
Nice hotel, but needs better entrance is needed. I was put ina room against the elevator shaft, probably one of their worst. Im sure there were others available. The front desk man older with white hair asked me twice if i wanted to eat at the restaurant that i was asking to get a seat in. Not sure what that was about.

Other than that the hotel was in a good location and clean.
10/10
Exceptional
01 Apr 2026
FAWAZ
Great location, extremely accomodating staff and the linen is impeccable
Self
10/10
Exceptional
01 Apr 2026
Alexia
The bed was one of the most comfortable I’ve ever slept in. Central location and close to many great places.
Partner
10/10
Exceptional
01 Apr 2026
David
Didn’t have food or drinks
8/10
Excellent
29 Mar 2026
Luis
Great hotel with good customer service, lovely clean room. 10-15 min walk to Grand Place. Central station around the corner which makes it easy to get out to other parts of Belgium like Bruges & Ghent.
Partner
10/10
Exceptional
27 Mar 2026
Karla
Clean room and great amenities. Very close to Brussels Central Station. Walkable and with many good food options.
Friends_and_family Family
8/10
Excellent
26 Mar 2026
elizabeth
Location is really nice for seeing the historic parts of the city and close to transportation. Room was clean and big but decorated with brown, plastic furniture lacking character. The front desk wasn't helpful or friendly when asking a simple question. However, like the name, this hotel has fantastic pillows.
Family
10/10
Exceptional
26 Mar 2026
Daniele
Great hotel in a convenient location in city centre.
Self
10/10
Exceptional
23 Mar 2026
Jessica Heather
Nice hotel
10/10
Exceptional
22 Mar 2026
Nina
Very nice and clean room! Generous complimentary coffee, tea, and water!
Self
10/10
Exceptional
21 Mar 2026
Victoria
Lovely room

Partner
8/10
Excellent
14 Mar 2026
Elizabeth
Staff very kind and helpful. Decor modern and minimalist, very clean. Walkable to restaurants and coffee shops. Nice shopping nearby. Quick walk to central train station. Uber to airport €35 reserved in advance. Breakfast for €34 was mundane. (More like a US interstate motel than an upscale property) but other features of the hotel make up for that if you eat breakfast at a nearby coffee shop. And back to the best: staff warm friendly welcoming and helpful!
Self
8/10
Excellent
26 Feb 2026
Elaine
Staff were helpful. Entrance a bit off putting
Partner
8/10
Excellent
25 Feb 2026
Hanna
Staff were super friendly and the room was spotless! Location was great as it was near the station and walkable only thing was the bells from the church were quite loud but overall a brilliant stay
Self
10/10
Exceptional
24 Feb 2026
Miwako
The room was clean and a lot of nice amenities.
10/10
Exceptional
23 Feb 2026
Mary
Super location, wonderful staff, comfortable modern hotel. Very quiet and a solid 4 star.
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
Guillermo
If I could give this hotel 6 stars I would. The \"experience\" is everything you should expect when comfort, class, excellent service and quality meet cozy, quaint, elegant and welcoming, while rejecting ostentatious, pretentious and cold \"luxury\".

I travelled solo for work (attending a conference over the weekend at ULB) and arrived a couple of days early to explore the city.

My consistent litmus test for evaluating any hotel is: \"Would I stay here again... voluntarily, on purpose?\"

Here's my answer:
I WILL come back. I will visit Brussels JUST SO that I can spend 3 or 4 nights with my wife at this hotel and explore the city with it as our home base.

The location is perfect: a 5 minute walk from train stations and the Grand Place. You can do a LOT of convenient \"touristing\" without long cab rides.

The shower should be considered a sinful pleasure. The room includes welcome chocolates, a Nespresso machine with pods, and complimentary Aqua Panna bottles.

The breakfast is out of this world amazing: 2 glorious coffee machines and a spread worthy of kings.

The front desk, restaurant and overall service was genuinely helpful, caring, always professional and extremely welcoming.

This hotel is a no brainer, best value, super enjoyable experience.
Business_and_leisure Self
10/10
Exceptional
01 Feb 2026
Carl
All good. Great location. Recommended.
8/10
Excellent
30 Jan 2026
David
Room was lovely and staff were great.
Sadly no WIFI because of a fault so no TV. Also no room key. Would’ve been 5 stars otherwise. Great location too.
Partner
10/10
Exceptional
29 Jan 2026
Daniel
Fantastic hotel - great location, staff ver my polite and friendly. Clean, tidy and spacious rooms would definitely re visit! Thanks pillows
Leisure Partner
10/10
Exceptional
28 Jan 2026
James
Very spacious and well equipped room, comfortable bed, excellent location for exploring the city.
Partner
10/10
Exceptional
17 Jan 2026
Amanda
Clean. Staff friendly. Good location.
Partner
10/10
Exceptional
07 Jan 2026
Glenda Amada
The hotel had clean rooms, the breakfast buffet is great.
Leisure Family
10/10
Exceptional
04 Jan 2026
Gillian
clean room pleasant helpful staff
Leisure Family
10/10
Exceptional
01 Jan 2026
Karen
The motel is conveniently located to all the highlights of the centre of Brussels. The staff were so helpful in recommending local areas for meals and shopping. The staff were super fast and responsive to a minor maintenance issue in one of our rooms. Highly recommend.
8/10
Excellent
31 Dec 2025
Miriam
Luxury Room - 9/10. Great size. Lovely and clean. Soundproofing could be better.
Bathroom - 10/10. Nice, clean bathroom. Fantastic shower. Great towels.
Bed - 910. Decent bed.
WiFi - 10/10. No issues.
Breakfast - 9/10. Very good. Decent variety and all of good quality.
Staff - 10/10. All the staff were friendly, polite and helpful.
Hotel - 9/10. Great location, easy walking distance to the main square and Brussels Central Station. Close to the cathedral too and so you do hear the (rather annoying) church bells every 15mins from 8am to 10pm. Having stayed at the Pillows Hotel in Gent the night before, felt that this one just didn’t quite live up to our expectations. Nevertheless, would stay here again if ever back in Brussels.
Partner
10/10
Exceptional
29 Dec 2025
BARBARA
Great location to the sites
Leisure Partner
10/10
Exceptional
29 Dec 2025
Kieran
Yes lovely
Partner
8/10
Excellent
26 Dec 2025
Victoria
Our room was spacious and welcoming. We really enjoyed the relatively small size of the hotel and found it wonderfully situated - a nice walk to Grand-Place and many wonderful restaurants and Christmas markets. Staff were outstanding.
Leisure
10/10
Exceptional
26 Dec 2025
Nisha
The bar staff were excellent. The rooms were clean and very comfortable. Great location - right by the central train station and other sites.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Keegan
Great stay - extremely friendly staff, fantastic location and a very comfy bed! Would highly recommend.
Leisure Partner
10/10
Exceptional
23 Dec 2025
Janet
Room was lovely - roomy with a large bathroom and sensational shower with plenty of pressure. Bed was as divine and pillows, were lovely. We were on floor 7, which was very quiet and the lifts were fast. A great location, close to major galleries, museums, Central Station and the Grand Market. All very walkable.
Partner
8/10
Excellent
17 Dec 2025
Gerry
Bar was nice but slow service
Partner
10/10
Exceptional
17 Dec 2025
Petersen
Firstly, first time we walked in the place the staff was very accommodating. Greeted us in French and made effort to speak in English. He explained the necessary things about free breakfast. Place was clean and modern. When we finally got to the room it was super nice! What we expected staying at a European hotel.i can’t say anything negative with our stay there for a week. Wife and I were Very satisfied. The breakfast experience is self serve, but the food was great European experience, must try their croissant. Last, even during the check out someone was still available very early around 3Am I a morning since we had to catch flight early.
Leisure Partner

Location & surroundings

Pillows City Hotel Brussels Centre
Parochiaansstraat, 15-27, Brussels, Belgium

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Pillows City Hotel Brussels Centre

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