Imperial Motel

6/10

Pleasant

28 Aug 2024

Steve

The property is a true motor inn. There's a good amount of traffic noise. The rooms are nothing fancy, but they are clean. Although, the cleaner they use is a bit strong smelling.

Leisure Self

6/10

Pleasant

27 Aug 2024

CINDY

Affordable

It's an older bldg, But updated. Room is comfortable and clean. No coffee pot 😞 , has everything else. Water is hard. Room deodorizer is used - super strong.
There is alot of city/traffic noise, but gets quiet around 11 p.m. Seems to be a place where homless folks are given lodging on one end. They did not approach us.
Management was friendly and helpful.

Partner

6/10

Pleasant

20 Jul 2024

Therese

Not the best

When I arrived, there were a lot of people hanging out around the motel. It was noisy there but settled down after midnight. The beds were so uncomfortable. The first night I could barely sleep. The mattress was so bad. I kept falling towards the side of the bed. The pillows were lumpy and uncomfortable. The rooms are old and very basic. Honestly, I won't stay there again.

Self

8/10

Excellent

19 Jul 2024

Robert

This motel is convenient to downtown.

Room AC unit is loud, tough to sleep through, even at a low fan speed setting.

Leisure Self

10/10

Exceptional

15 Jul 2024

Darrell

Good manager and sta. Much nicer than expected.

Business

8/10

Excellent

05 Jul 2024

Robert

This is a clean well maintained property.

Leisure Family

8/10

Excellent

05 Jul 2024

Darrell

Clean well kept nice room

Business

6/10

Pleasant

04 Jul 2024

warren

Cheap stay

The hotel is an older property although it was clean. There were clearly some younger down on their luck people staying there. Mine was the only car in the parking lot but there were quite a few people coming and going.

Self

10/10

Exceptional

04 Jul 2024

Alfred

Perfect for what I needed.

Clean, comfortable, quiet, convenient. Traveling solo for a baseball tournament in town. This place was great for me. No issues whatsoever.

Friends_and_family Family

6/10

Pleasant

31 May 2024

Debra

Convenient motel

Stayed here many times. Convenient location for visiting SUNY Cortland. Nothing fancy but comfortable.

Friends_and_family Family

6/10

Pleasant

26 May 2024

Jonathan

Room stank of deodorizer
No USB-C plug available
Otherwise it was acceptable

Leisure

10/10

Exceptional

21 Apr 2024

Tina

Stayed there many times. Will go back and stay again.

Leisure Partner

10/10

Exceptional

25 Feb 2024

richard

Checkin super easy. Room was very clean and beds were comfortable. When you pull into motel parking lot you might think what did I book but ignore that-very happy. Diner across the street was great. And tons of other food
Options. Cortland U only down the block. Very convenient! Would stay there again.

Business_and_leisure Family

10/10

Exceptional

23 Feb 2024

Wendy

The room was very clean

6/10

Pleasant

19 Dec 2023

REBECCA

close to campus and dining.

Self

8/10

Excellent

06 Nov 2023

Robert

Convient location to downtown. Rooms are clean and bright.

Leisure Self

6/10

Pleasant

16 Oct 2023

Robert

No smoking rooms on second floor only. Nearby Cortland Diner was excellent.

Leisure

8/10

Excellent

25 Sep 2023

Randi

Perfect location to downtown.

Friends_and_family Friends

6/10

Pleasant

17 Sep 2023

Barry

Rooms are in good condition but overall property is old and located in a rather poor section of Cortland. Restaurants are close by on Main St.

Leisure Friends

10/10

Exceptional

01 Sep 2023

Peggy

Travelled a distance so quick check in with receptionist who was both pleasant and accomodating welcoming for us. Room large and easy access with card. Secure with locking bolt inside if you wish to use it but self-locking each time. Quite and parking lot recently paved. Just a safe and economic place to be. Highly recommended.

Business_and_leisure Partner

10/10

Exceptional

21 Aug 2023

Cheryl

Super clean

Leisure Self

8/10

Excellent

15 Aug 2023

Les

Stayed one night (college drop off). Pretty quiet area. We mainly watched TV.

Leisure Family

8/10

Excellent

26 Jun 2023

Christine

I appreciated Tony accommodating my request for a ground room floor as i use a walker . Parking was right in front of our room. Nothing fancy but clean, comfortable and great location.

10/10

Exceptional

14 Apr 2023

Kathleen

Outside looks a little rough but the inside is really nice. Very kind staff at check in

Business_and_leisure Family

8/10

Excellent

20 Feb 2023

Debra

Comfortable, no frills motel

I've stayed here a few nights now. Very close to campus so that makes it convenient when I visit my son. I was skeptical the first time I stayed. The outside is in rough shape but I was pleasantly surprised when I got in my room. There has been some remodeling done on the inside. It's always clean. No weird smells other than occasionally if someone is smoking out on the walkway the heater/AC pulls in the smell. I did have a neighbor regularly out there smoking pot during this last visit. There is a fridge and microwave but no coffee in the room so plan on bringing your own or I personally recommend CoffeeMania just down the street. There is cable so you can catch up on shows that haven't made it to streaming devices yet. That was a plus this trip. 😁

Friends_and_family Family

10/10

Exceptional

18 Jan 2023

Kirk

We were very pleasantly surprised. The pictures we saw online made things look a bit outdated and when we pulled up the outside seemed to confirm that. When we turned the key there were lots of obvious recent upgrades inside the room that impressed us. At least 16 outlets for one. Wonderful new large shower. TV was top-notch. The mattress was high quality. Very impressed. I would definitely stay again.

Leisure Family

10/10

Exceptional

03 Dec 2022

Tina

Friendly and comfortable rooms

Leisure Partner

6/10

Pleasant

07 Sep 2022

Susan

Kinda waited until last minute to get room for daughter's college move and pickings were slim. I knew what I was getting into, I mean it's a motel and it was cheap. Man in the office was very nice, helpful. Easy check-in. Outside was a little scary, inside was outdated but seemed clean. Only real problem I had was that there was not chain lock on the door so I had to put a chair in front of it.

Leisure Family

8/10

Excellent

13 Aug 2022

Patrick

Perfect for the price…You are not getting the Waldorf-Astoria but you are not paying for it either. Good for a short stay when traveling.

Leisure Family

4/10

Poor

07 Aug 2022

Elizabeth

Room smelled like cigarette smoke. Drug deals were going on outside on the street. Sketchy neighborhood.

Leisure Family

10/10

Exceptional

03 Jul 2022

Erika

For a motel, the place was very clean, smells nice and room is updated! The reception people are nice too! Smooth checkin. The location is perfect, you can walk around and there are restaurants everywhere!

Leisure Partner

8/10

Excellent

17 Jun 2022

james

clean and comfortable. Staff was polite and very helpful. My third trip to Cortland and for the price it's a very good value.

Leisure Self

6/10

Pleasant

16 May 2022

Lisa

Very outdated hotel.

Friends_and_family Family

6/10

Pleasant

26 Apr 2022

Robert

This Motel has seen better days

While the location in Cortland is good and the interior of the rooms are clean and spartan, the exterior of the motel is unsightly and potentially dangerous. While the rooms were recently upgraded, they are still below the current standards. The instructions for the internet service in the room were incorrect and I did not call the manager because I expect these things to be correct. There was no breakfast service and no in room coffee service. We were there two nights, but there was no maid service provided.

Partner

10/10

Exceptional

02 Feb 2022

Harris

Excellent owners/managers. Always helpful and reachable. Exactly what I wanted it to be, everything worked and was clean.

Leisure Self

8/10

Excellent

21 Nov 2021

Jeanmarie

This motel is very reasonably priced. The motel is on a very busy street in downtown Cortland, which creates more noise at the motel. The grounds could be updated, but rooms were clean.

Business Self

10/10

Exceptional

13 Sep 2021

James

Convenient to down town...a bit noisy at night. Good value for the money

Leisure Friends

6/10

Pleasant

31 Aug 2021

Kelly

The room was decent enough but the water pressure in the toilet was weak. It would be nice to have coffee (maker) in the room or at least the lobby. The room was generally clean. The outside looked rough. When my brother locked the key in the room, someone quickly unlocked the door for us. There was no one in the office when we checked out at about 9am and wasn't sure where to put the key.

Leisure Family

8/10

Excellent

21 Aug 2021

Verified traveler

Shower had too little water flow

Business Family

10/10

Exceptional

14 Oct 2020

David

Convenient location. Clean. Friendly staff. Good value.

Leisure Family

2/10

Poor

01 Dec 2019

Verified traveler

The place was a dump. TV didn’t work and room temp was 59. Middle of winter

Leisure Self

2/10

Poor

29 Nov 2019

Daria

DISAPPOINTED

Did not stay dis not feel safe I have breathing issues and upon seeing the room it smelled of stale cigarettes . I had to book another place to stay, very DISAPPOINTED

Friends_and_family Family

8/10

Excellent

18 Nov 2019

Verified traveler

The room was very clean and nice. The owner was also very nice. Check-in was easy. It was very noisy outside at night. I was able to sleep through it but my partner was awake until 3am. I'm not sure if the owners are aware of the constant noise and door-knocking all night long. Our room had a microwave and refrigerator which is really convenient when traveling. You cannot beat the price.

Friends_and_family Family

8/10

Excellent

17 Nov 2019

Becky

The staff was super friendly. Convenient location.

Business

6/10

Pleasant

23 Oct 2019

Verified traveler

Staff was kind and good but place was a little too noisy with people outside and next room. Okay for the price. No breakfast.

Leisure Family

6/10

Pleasant

14 Oct 2019

Elaine

It’s definitely older but clean. They spray a deodorant in the room to make it smell good but they over did it and it bothered me.

Friends_and_family Family

8/10

Excellent

24 Sep 2019

Ref

Other than being close to loud traffic, it was a good place to stay. Everything worked fine.

Business Self

2/10

Poor

19 Sep 2019

Verified traveler

It was a nightmare. I reserved and payed for one night but preferred to loose my money than to sleep in there. I had to find another hotel.

Business_and_leisure Family

10/10

Exceptional

16 Sep 2019

Verified traveler

The owners were very friendly and accommodating! The rooms I found were super clean! The only downside I found was being so close to the cop shop, many sirens throughout the night. Other than that, I enjoyed my stay!

Business Self

6/10

Pleasant

29 Aug 2019

Verified traveler

The manager was very helpful and very upbeat. There was a comfortable chair in my room.

Business_and_leisure Self

8/10

Excellent

28 Aug 2019

K

Very clean and staff was friendly. It was a good location for our needs. We were on the ground floor and only heard people outside once.

Friends_and_family Partner

8/10

Excellent

26 Aug 2019

Charles

Great stay. Would do it again

Friends_and_family Family

8/10

Excellent

24 Aug 2019

Verified traveler

The rooms were spacious and clean for the price it was a good place to stay

If they updated it would look great
But manager was pleasant I didn’t really see any other staff
I would stay again

Business Family

6/10

Pleasant

11 Aug 2019

Mary Ann

Basic Motel. Comfortable bed.

Definitely no frills motel on a relatively quiet street in center of Cortland. Bed was comfortable. Sheets were old but clean. General fixtures were old and low budget. Room seemed clean.
Air conditioner was on when I arrived, so the room was cool which was a nice touch.
It was ok as a stopover, but I wouldn’t want to stay for longer.

4/10

Poor

04 Aug 2019

Verified traveler

Too noisy, air conditioning is too loud. And it seems the bed sheet didnot changed.

Friends_and_family Family

8/10

Excellent

27 Jul 2019

Verified traveler

Appeared very clean - turned on light switch to come in bulb \"out\"

Friends_and_family Family

10/10

Exceptional

22 Jul 2019

Verified traveler

Great prices for the price. Quiet and clean. Fantastic location!

Friends_and_family Family

6/10

Pleasant

21 Jul 2019

Verified traveler

Clean but...

Non smoking Room was clean but smelled heavily of stale smoke. Very basic room. Comfortable beds. Cinder block walls.could use some updating. But for what we needed it worked out fine.

2/10

Poor

29 Jun 2019

Verified traveler

no clean no good service no facilitties no more get there

Friends_and_family Family

6/10

Pleasant

21 Jun 2019

Verified traveler

It’s a clean place for a quick overnight. No frills, but that was expected for the price.

Leisure

10/10

Exceptional

14 Jun 2019

Stan

An oldy but goody

Imperial Motel is in the center of town making it convenient to walk to a variety of eating venues. It is an older building but well maintained. Staff was friendly and efficient. When I travel solo I want a clean room, clean sheets, hot running water, a good shower, a comfortable bed and a tv at a reasonable price. I don't need any fancy amenities. Imperial delivered all of the above. Free WiFi was also available.

8/10

Excellent

10 Jun 2019

tired-lee

Downtown Cortland, very walk-able area, with places to eat and shop very close. :)

The outside of the motel is dated, but my room was very nice, comfy bed, microwave, small fridge with freezer, {bigger than most hotels}
the room had a small table with 2 chairs, setup like an efficiency apartment, you could stay here for an extended time.

Leisure Self

4/10

Poor

20 May 2019

Verified traveler

Very close to Downtown which was nice. They really need to update the rooms.

Friends_and_family Family

8/10

Excellent

05 May 2019

Gina

Clean and close to Cortland University

I had a comfortable stay and would return

Family

4/10

Poor

01 May 2019

Verified traveler

the room was ok clean enough and functional but the environment was not a safe feeling

Friends_and_family Family

8/10

Excellent

29 Apr 2019

SuperCat

It’s better than what it looks from outside. However the heater is a problem. It’s too hot or too cold, so the two nights we did not get much sleep. But the staff is super friendly.

Business Family_with_children

10/10

Exceptional

29 Apr 2019

Verified traveler

I loved the service & cleaniliness of the room. Job well done!

Friends_and_family Family

8/10

Excellent

08 Apr 2019

Verified traveler

Imperial Motel has improved quite a bit. The room was spotless

8/10

Excellent

01 Apr 2019

Verified traveler

I stay here every time I visit my son who is a student at SUNY Cortland. The staff are always friendly and the rooms are clean and comfortable. I love the location as it is in downtown, yet noise has never been an issue.

Friends_and_family Family

10/10

Exceptional

18 Mar 2019

DE

Friendly staff and everything in great shape. A reliable and recommended motel at agreat rate.

Partner

6/10

Pleasant

14 Mar 2019

Dominic

This was my second stay at the Imperial Motel. Check in was quick and efficient, the room was fine space-wise. Microwave, fridge, TV, WiFi all good.
Unlike my previous stay, the room could have been a little cleaner and oddly my bathroom reeked of cigarette smoke, likely from an adjoining room or space which was annoying. Luckily it did not last all night nor did it affect my stay too much in the main room, but was unpleasant.
For the price, and given the location and ease of access to roads and restaurants etc, I would stay here again.

Leisure Self

8/10

Excellent

27 Feb 2019

Verified traveler

The rooms were being updated for my stay there. it was nice to see that the motel is doing its best to keep up with new things. the rooms, bed and bathrooms were clean. no bed bugs to report, which is good! Very close to restaurants and bars and CVS. Area is safe for walking but can be loud during the day with traffic.

Business_and_leisure Friends

8/10

Excellent

25 Feb 2019

Verified traveler

The Imperial is perfect if you're looking for a clean basic room at a low price.

Leisure Self

8/10

Excellent

11 Feb 2019

Gina

When I need a local motel, I willl book here!

Very happy with the cleanliness of the room and comfort of the bed. Also, having a microwave was great.

Family

8/10

Excellent

07 Jan 2019

John

Very very nice room at amazing cost and very friendly and professional front desk. Those aspects were perfect.

The only complaint is that there is a lot of space around the door that lets in cold air and makes it so that things happening outside sound very close as if there’s no wall between you. Also, the cable box was not working properly and had to be reset a few times and the internet was slow. However, for the cost, it was very much worth it and an overall very pleasant experience.

4/10

Poor

29 Dec 2018

Verified traveler

When we checked in, the heater in the room didn't work so we had to be moved to another room. The windows and door need to be replaced. We could hear EVERYTHING. Bed hard.

Friends_and_family Family

8/10

Excellent

26 Dec 2018

Verified traveler

The room is cozy and clean
There is a CVS across the street

Partner

10/10

Exceptional

11 Nov 2018

Mick

Very nice room for the price. Flat screen tv, microwave, refrigerator. The bathroom was remodeled and clean. The motel is close to the diner and downtown

4/10

Poor

07 Nov 2018

Verified traveler

No Heat

There was no heat and bugs. Were told we were gonna get a space heater but never did.

8/10

Excellent

31 Oct 2018

Verified traveler

not too bad, the location is great, close to the city and highway

8/10

Excellent

21 Oct 2018

Patrick

Great service!

Stayed overnight as a pit stop on a road trip. The room had dated decor, but the fixtures had recently been upgraded, as had the bed. If you're looking for a basic room at a basic price, this is the right place. The big shout out goes to the office staff - - my son left his stuffed animal, and they took the time to find it, stuck under the headboard, and got it ready for mailing - - thank you!!!

I also recommend eating breakfast at the diner a couple of doors down - great service and price.

Family

6/10

Pleasant

21 Oct 2018

Verified traveler

Clean, basic, heating unit really old, exterior gives a poor first impression, safe

8/10

Excellent

15 Oct 2018

Erik

Met Expectations.

Imperial Motel is a very basic place - nothing fancy. The space was clean and had the necessities. It met expectations. The road outside is quite loud all night, but that's the motel owner's fault.

If you want a place to sleep and keep going, this is just fine.

8/10

Excellent

09 Oct 2018

Daisy

Pleasant stay

We were very please with the room and the area the hotel is at..

Family

8/10

Excellent

08 Sep 2018

Verified traveler

Great value if just looking for a clean nights stay

10/10

Exceptional

05 Sep 2018

Shawn

Nice stay at the Imperial Motel. It looks a little sketchy from the outside but the rooms are newly updated, the beds are comfy and clean and the carpet was new. The room had no coffee maker which was a downer and there wasn't any ice in the ice machine, but otherwise a nice stay. Loads of cable channels and free wifi as well.

8/10

Excellent

03 Sep 2018

Martha

Staff is very accommodating. The motel is very clean and in a great downtown location. Rooms could use some updating but still comfortable. Excellent quick running hot water in shower.

8/10

Excellent

02 Sep 2018

David

Pleasant stay at the Imperial

Let’s be clear. The Imperial Motel is not a luxury establishment, but for the price we paid for a holiday weekend overnight I thought it was a great deal. The room was clean and comfortable and while no breakfast was provided, there was an old school diner almost next door that delivered a decent breakfast. It was a good place for an overnight and I would stay again.

Partner

8/10

Excellent

01 Sep 2018

Verified traveler

Room was updated, comfortable, and very clean. Good value.

10/10

Exceptional

27 Aug 2018

Verified traveler

Good place for price

This was a clean quite little motel. The staff were very nice. I would def say there again if I need a place to stat,

8/10

Excellent

27 Aug 2018

Jacqueline

Convenient, Comfortable & Clean

Clean and comfortable, courteous check in, very convenient to SUNY and town

Family

8/10

Excellent

26 Aug 2018

Liz

Pleasant, easy check in. Nice room with a fridge and microwave. But the WiFi didn’t work and we had to call the front desk to bring us towels, as there were only 2 hand towels in the bathroom when we arrived.

10/10

Exceptional

22 Aug 2018

Mary

While lacking some amenities and the building and furnishings have seen a few years, the rooms are impeccably clean and the beds are extremely comfortable. In fact, the beds are more comfortable then many higher star rated and priced hotels/motels than I have stayed. As someone with back and hip issues, this is high praise. The staff is extremely welcoming and friendly. For the location and price, it is an excellent value.

10/10

Exceptional

21 Aug 2018

Mary

While lacking some amenities and some of the furnishings have seen a few years, the rooms are impeccably clean and the beds are some of the most comfortable I have slept on, including some higher star rated hotels. The staff is extremely friendly (the reception room has the most delicious aromas of cooking food) and the location is right in the center of downtown. Excellent value for the price.

8/10

Excellent

20 Aug 2018

Verified traveler

My second stay and I am glad

Very cean, very well located, comfortable room but beds need to be renovated. Very budget friendly. Aww

Family

8/10

Excellent

20 Aug 2018

Verified traveler

Close to ithaca

4/10

Poor

06 Aug 2018

Verified traveler

Room has cigarette smell and owner says it is from new carpet. AC is loud. Beds are ok. Bath and room are fairly clean

6/10

Pleasant

30 Jul 2018

Verified traveler

O.k. place.

I had a few concerns, at first, the management addressed what they could. Not great. Not wholly awful.

6/10

Pleasant

27 Jul 2018

Verified traveler

Very dated property but owner keeps the rooms clean and functional.

10/10

Exceptional

22 Jul 2018

Don

Nice and clean