Name: Andaz San Diego, By Hyatt
Address: 600 F St, San Diego, 92101, US

10/10

Exceptional

29 Jul 2026

LUIS

.

10/10

Exceptional

27 Jul 2026

Velanda

The room was really nice and well maintained. There was an unusual odor on the entire 6th floor however. Large homeless encampments were one block over on 7th street, but where the hotel was located, none were on or in front of the property. Staff were very pleasant and room was cleaned daily without having to ask. Good television reception. Ice was bagged and there was plenty of it. Multiple outlets by the bed and near the desk area. Water was hot quickly. Sofa was comfortable.

10/10

Exceptional

26 Jul 2026

Gina

Outside is very deceiving with a lot of homeless around, but once you’re inside the hotel is so nice. It’s clean and smells great. The pool is small and very little seating. More like extremely limited seating. But the atmosphere is fun. Fitness room is great! Staff was nice and they allowed a late check out. Parking isn’t great at all. It’s either find your own parking in a garage space somewhere and walk back to the hotel or pay $70 for valet during your stay. We only stayed one night, $70 is overpriced. But overall it was a good experience

2/10

Poor

19 Jul 2026

Jennifer

This hotel gave me the ick from the moment I arrived. We had to change rooms twice because of a terrible odor. The rooms were surprisingly small for a queen bed, especially considering how the hotel is advertised and the price per night.

The phones in the room didn’t work, the towels were old and worn, and the rooms felt dated. For a hotel that’s marketed as being somewhat upscale, it fell well short of expectations.

The staff was friendly and accommodating, and I appreciate that they did what they could, but there’s only so much they can do when the property itself needs attention.

The final straw was stepping off the elevator to find a trail of poop in the hallway. While I understand that’s not necessarily the hotel’s fault, combined with everything else, it was enough to make this a definite “never again” for me.

The only bright spot was the rooftop—it was actually pretty nice. Unfortunately, it wasn’t enough to make up for the overall experience.

Family

2/10

Poor

12 Jul 2026

Brent

Room was terrible smelled so bad won’t stay here again

Family

10/10

Exceptional

26 Jun 2026

Jack

Well done!

Business

10/10

Exceptional

02 Jun 2026

Grisel

Outstanding Hospitality and Rooftop Experience. The rooftop experience was exceptional, and the staff truly enhanced it. Zeek, Richie, and especially David, the manager, along with Madison, Angie, and Tesla at the front desk, provided outstanding service—enough that I made a point of noting their names for recognition

Family

10/10

Exceptional

18 May 2026

Anna

Family friendly. Great location. Near lots of restaurants and activities.

Family_with_children

4/10

Poor

17 May 2026

Chandler

Sink faucet was leaking. Shower was having problems. The room had poor lighting. The pillows were extremely stiff. All other Andaz’s I have stayed at have been great besides this one.

Partner

4/10

Poor

08 May 2026

Walter

Front desk was rude and not helpful, would not recommend.

Partner

10/10

Exceptional

30 Apr 2026

Paul

Convenient, friendly and great location.

Self

10/10

Exceptional

26 Apr 2026

Paul

Rooms are clean and friendly staff. Great pool area

Friends

10/10

Exceptional

19 Apr 2026

Kaycea

It was great

2/10

Poor

15 Apr 2026

Frida

I asked to upgrade my room to two beds and they did not mention I was getting an ADA room. The view was to a homeless encampment across the street. The streets were so dirty.

Family_with_children

6/10

Pleasant

12 Apr 2026

Michelle

There was lots of homeless around the property. The roof top pool was warm but the food was over price in my opinion. I was afraid of walking outside at daytime but at nighttime i felt more safer because theres more people. I didnt like how the queen size room had glass wall. There was no privacy lol. You can hear every sound lol

Partner

2/10

Poor

12 Apr 2026

Teneille

Our stay this weekend left quite a bit to be desired. for starters I booked a deluxe king with a sofa which we did not get. our room was very dusty with paint overspray on furniture. The carpets in the hallways look like they haven't been vacuumed in several weeks with visable hair and trash everywhere. Yesterday when we returned from our daily activities the room had been serviced with new towels but they forgot not put a flat sheet on the bed and also left the room service tray from our breakfast on the desk. I also believe the staff must have inadvertently picked up a pair of my husband's pants while servicing the room. This morning as we left the room there was a pile of broken drywall and dust against the wall across from our room.

2 hours ago
Also we had the rooftop booked yesterday for 8 people in the lounge area and when we arrived at our designated time we were told they didn't have any space available for us. They then proceeded to seat us in the closed area, it was at least 20 min before we saw any server.

For the amount of money we paid for this hotel we would expect to have a clean room and steller service, of which we had neither.
We need to be refunded for our stay.

This was the worst experience we have had at a hotel, let alone a \"high end\" hotel.

Friends_and_family Friends

8/10

Excellent

09 Apr 2026

Delzica

The windows of the shower weren’t clear and need to be cleaned to get the soap scum off and maybe something to help defog them. That would help to enjoy the experience. There wasn’t much in the zen area but quiet. You have to walk thru the restaurant to use the pool so definitely not for recreation swims, more for rooftop vibes. Overall, good experience would recommend.

Partner

10/10

Exceptional

04 Apr 2026

Saundra

Staff was so warm and inviting. Always had a smile and greeted us with friendliness

Pet

10/10

Exceptional

30 Mar 2026

lawrence

Close to Gaslamp

10/10

Exceptional

23 Mar 2026

Sheldon H

Great downtown location. Very comfortable.

10/10

Exceptional

20 Mar 2026

steven

The hotel is great. The area is not so great lots of homeless in the gas lamp quarter these days.

Self

2/10

Poor

15 Mar 2026

Ana

This hotel is overpriced, a block away from homeless in tents. The guy that checked us in charged one of the rooms I had prepaid for our full 2 night stay and then said oops sorry I can't reverse the charges. Terrible customer service and outdated, overpriced rooms. Beware, avoid staying here.

8/10

Excellent

02 Mar 2026

Shannon

Hotel was great except for the homeless people at the Salvation Army next-door

6/10

Pleasant

28 Feb 2026

Amy

Not super clean, hidden fees.

10/10

Exceptional

18 Feb 2026

Erick

Perfect

6/10

Pleasant

14 Feb 2026

Jorge

Parking over price better or faster way to check in or out room was still little dirty cups out side all the room like no one walks by the floors

Leisure Partner

10/10

Exceptional

06 Feb 2026

Jesse

Staff was great

Partner

10/10

Exceptional

04 Feb 2026

John

great room, great staff

10/10

Exceptional

30 Jan 2026

Joseph

awesome and near everythng

6/10

Pleasant

15 Jan 2026

Camila

Rooftop staff were rude just dint like experience

10/10

Exceptional

08 Jan 2026

Assal

Great

Business_and_leisure Family

4/10

Poor

21 Dec 2025

Matthew

Staff was wonderful and Hotel room was great. But this area of San Diego has a terrible homeless problem. There are many homeless lining the streets adjacent the hotel. One person stalked me and my dog when I was out walking him and tried to pet him even though I told him to get away. It was very concerning. It’s a shame because Andaz is a great brand.

Business Pet

2/10

Poor

17 Dec 2025

Ekaterina

Flight was canceled due to a snow storm for our 3 night stay. We didn’t end up arriving at all and the hotel refused to refund any of it.

10/10

Exceptional

15 Dec 2025

Michele

It was great!

Leisure Partner

8/10

Excellent

19 Nov 2025

Marcel

Courteous staff, coffee in lobby.

Business Self

10/10

Exceptional

09 Nov 2025

Marlan

Awesome all the way around. Bummer no pool and not disclosed. For 1200 I wanted that amenity and chose the property for that reason

Leisure Friends

10/10

Exceptional

08 Nov 2025

Danielle

Everything was great

Partner

10/10

Exceptional

07 Nov 2025

Maria

Staff was great. Room was comfortable.

Leisure Family

10/10

Exceptional

05 Nov 2025

ANDREA

The room was wonderful and everyone was super nice the staff even called a cab for me when it was time to leave

Self

8/10

Excellent

29 Oct 2025

Vana

the hotel was nice the room was clean but the amenities were mediocre, no shower cap or Q-tips that sort of thing that you expect when you pay the price we paid.

Partner

10/10

Exceptional

22 Oct 2025

ANAIS MARISA GONZALEZ

Great location!

Leisure Friends

10/10

Exceptional

12 Oct 2025

Paul

Beautiful hotel and rooms were top notch 👌 Roof top bar and pool were a bonus. Easy parking close by and walkable to local bars and restaurants.

Leisure Family

10/10

Exceptional

20 Aug 2025

WIL

close to dodgers stadium

10/10

Exceptional

14 Aug 2025

Karen L

Bed was great.Room was great. Didn’t eat there. Had drinks on the roof top patio and bar. It was great.

8/10

Excellent

11 Aug 2025

Stephanie

Staff was great, rooftop was nice with good vibes. Room was nice except the AC wasn’t working well the first night and the hallway was stuffy and had a smell.
Over all the hotel was good and I’d go back again. I was surprised to see the amount of homelessness around the area and the streets were dirty. They kept it off the block but it was 1 block either direction. I felt safe at the property itself.
Staff was wonderful and helpful!!

10/10

Exceptional

04 Aug 2025

Rojil

Clean and tidy. Great location, easy access to everything.

Staff was friendly and helpful.

Love the modern style look

Business_and_leisure Family

10/10

Exceptional

04 Aug 2025

Katherine

Comfortable, great rooftop pool area, close to very efficient public transportation.

Friends_and_family Friends

8/10

Excellent

01 Aug 2025

Douglas

Nice hotel for the area. We went to a Padres game, which was a short walk away. Lots of restaurants within walking distance. Staff was a bit unengaged.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Thomas

Great location in the Gaslamp District. Easy access to tons of amazing shops, restaurants and bars. Museums, parks and zoos nearby as well as Petco stadium. Service was top notch and I loved the rooftop pool. One of the best places I’ve stayed at recently!!

Leisure Self

10/10

Exceptional

26 Jul 2025

Leticia

One of the most beautiful hotels I’ve seen for an affordable price. The room was a lil too warm for my taste and the hallways was a lil stuffy.

Partner

10/10

Exceptional

23 Jul 2025

Ondra

Gaslamp Fun

Absolutely wonderful..staff,food and drinks were great. Thanks for having us 👍

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Rebecca

...

2/10

Poor

17 Jul 2025

dayana

had bed bugs, my friends and i got bitten. The ac was also broken and all they offrered us was a broken fan that fell on my friends head. They never let us know when the ac unit was up and running and this was in the summer time may 2025

10/10

Exceptional

13 Jul 2025

Nancy

Great customer service, comfortable bed they had complementary snacks, overall good experience.

Leisure Friends

6/10

Pleasant

06 Jun 2025

Andrew

They put Expedia users in the worst rooms. Mine was 401 next to elevators and you could hear the elevator all night long come roaring by. It wasn’t soft it was loud

Business Self

2/10

Poor

03 Jun 2025

Gia

The AC was broken all day and night, sweating all night. No towels in the room upon check in and super dusty and not properly cleaned. Very disappointing.

Leisure Friends

10/10

Exceptional

16 Apr 2025

Mike

Im going back again.

Phenomenal place to stay! Loved it. Close to everything.

Business

6/10

Pleasant

06 Apr 2025

Jennifer

The property itself was nice and clean. The staff were very helpful and attentive. However, the room was smaller than expect, towels were rough and the bathroom set up was terrible. They offer valet parking (overnight stay) for $65, but you can park a few blocks down for $25/night.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Mai

great place

2/10

Poor

03 Mar 2025

Shanshan

Room smells. The food delivered was stolen. Staff rude.

Business Self

10/10

Exceptional

16 Feb 2025

Amani

Everything was very good

Leisure Partner

10/10

Exceptional

10 Feb 2025

John

The staff were very helpful and pleasant! The restaurants and bar were also great! The downtown area leaves a lot to be desired but that isn’t the hotel’s responsibility. We had a great experience!

Leisure

4/10

Poor

26 Jan 2025

Anthony

Shower glass was covered in old water spots and sink was dirty

10/10

Exceptional

10 Jan 2025

Katrina

Clean hotel and friendly staff!

6/10

Pleasant

01 Jan 2025

Omar

This hotel needs to be renovated…

Leisure Partner

8/10

Excellent

30 Dec 2024

Alberto

Bathroom provided no privacy.

2/10

Poor

27 Dec 2024

MARICAR

everything in the hotel is bad

10/10

Exceptional

02 Dec 2024

Paola

the shower was dirty and we cleaned it! But overall a good place to stay near barss!!

Leisure Partner

10/10

Exceptional

21 Nov 2024

Cesar

Nice hotel

Leisure Family

10/10

Exceptional

17 Nov 2024

Joseph

Rooftop bar and pool!
Homeless on the streets around the corner

Business_and_leisure Partner

10/10

Exceptional

22 Oct 2024

Frank

Very nice property

8/10

Excellent

16 Sep 2024

Kenny

Great stay other than the pool area being closed on 1 of our 2 days for a private function meaning we had to vacate by 4pm and couldn’t use the bar for food and drinks without having to order them through room service. Ian at reception offered a bar credit as means of apology and Emily at the pool bar done what she could to help

Partner

6/10

Pleasant

13 Sep 2024

Nestanet

It was not how I expected to be, especially from the description of the website.

Leisure Family

10/10

Exceptional

04 Sep 2024

Mohammed

New clean

6/10

Pleasant

30 Aug 2024

Melissa

The Staff seemed very friendly and helpful. The Room was nice and clean. The hallway leading to my room looked to have water damage and fans blowing on the wall. I am not sure why, but the air in the hallway leading to my room had like a stuffy humid feel. There was an door right before I could access my rooms door and also another room. Unfortunately, the person in the room across from me kept yelling and screaming on my second night stay. I called the front desk a couple of times because it was was like 2 in the morning and I wanted sleep. I heard security come up and the hotel guest who sounded really drunk yell at security. Not sure why, but the drunk guy then proceed to open and close his door like every 3 to 5 mins. Overall I am not sure I would stay here again, but I did like the staff.

Leisure Partner

4/10

Poor

26 Aug 2024

Tania

Nothing like a 4 star hotel

8/10

Excellent

19 Aug 2024

Kara

I was a bit disappointed to learn upon check in that there was a \"pool party\" going on at the hotel. I only picked this property due to the pool and proximity to Gaslamp. I wanted to unwind after a long day of moving my son into his apartment and ended up having to share a pool area with a ton of young adults and a loud DJ. There were no seats at the pool but we were able to sit at the bar to get a drink. The hotel was very loud at night, so much so that they have ear plugs and white noise machine on the night stand. I'll think twice about staying here again.

Leisure Partner

8/10

Excellent

28 Jul 2024

manuel

Not bad, but no access in to the bar, due by a pro Vite event

Partner

6/10

Pleasant

22 Jul 2024

Brendan

The smell inside the property was amazing.

Leisure Partner

6/10

Pleasant

21 Jul 2024

Julio

Not worth the cost per stay I was expecting a lot more considering the room rate. Majority of the front desk staff were rude and made us feel very unwelcome. Me and my wife didn’t get any info about the hotel, the room was very small the bathroom is tiny and had mold, coffee maker was sticky. The pool was unavailable for use due to a private event Saturday and Sunday no one told us this in advance I would have reconsidered the booking will not being staying again and will more than likely avoid Andaz properties in the future

Leisure

10/10

Exceptional

15 Jul 2024

Navneet

We had a great time celebrating our anniversary at this hotel! Great location and friendly staff.

Leisure Partner

6/10

Pleasant

09 Jul 2024

Gregory

We arrived prior to the official check-in time and were told there is a room available. It’s not an upgrade, but for $50 you can have that room early. I found this to be a very tacky policy to extract money from a guest. I’m not sure if this policy extends beyond this Andaz to other or all Hyatt properties but it was a real turnoff.

Leisure

4/10

Poor

08 Jul 2024

Donald

Andaz a big disappointment.

The andaz converted the rooftop restaraunt and pool to a weekend party scene. Inviting no registered guests It was a loud deep beat party scene for three days. Terrible way to treat guests

Partner

4/10

Poor

07 Jul 2024

Daniel

Not a Andaz caliber property. Feels like a dressed up embassy suites. Would not recommend or stay here again.

Leisure

8/10

Excellent

05 Jul 2024

Rajan

Central to popular attractions in San Diego. Nice terrace restaurant and pool.

Leisure Family

10/10

Exceptional

24 Jun 2024

Carol

Amazing staff. Upscale property

Leisure

10/10

Exceptional

04 Jun 2024

Kelly

Staff was all very friendly, welcoming, and helpful. Property was very clean. Rooms were spacious and very hospitable. Great area, if you are looking for someplace with some nightlife. Hotel provides ear plugs, due to the loud nature of the area, but we never needed to use them. Would definitely stay here again.

Leisure Partner

8/10

Excellent

13 May 2024

Ciara

Very convenient. Rooftop bar was fun. Only negatives is we couldn’t check in earlier than 4pm and then even after 4pm we had to check with the desk to get our room because the text that is was ready “didn’t go through”. Also it was discovered late at night after we got home that our AC in the room didn’t work. Staff was very friendly and accommodating

Leisure Partner

8/10

Excellent

12 May 2024

Loreina

Staff was super friendly and the property smelled good

10/10

Exceptional

23 Apr 2024

Matthew

Great place to stay. The neighborhood was a bit dicey with homeless but did not have an issue and never felt unsafe.

Leisure Partner

6/10

Pleasant

16 Apr 2024

Leo

Disappointed

There was no help with luggage at all, the room had a view of the wall next door, and the worst part was that between the bathroom and the room, there was a glass wall with zero privacy. Even if I were on the trip with my significant other, I would be extremely uncomfortable. My friend and I ended up using the bathroom in the lobby. When we expressed our discomfort to the concierge, they explained to us that they were fully committed but did not offer any compensation or resolution for the awful discomfort of a very expensive room.

Friends_and_family Friends

4/10

Poor

14 Apr 2024

Willie

Tiny room, lots of noise, better is out there…move on. 30 minutes for Valet to bring the car up…grrr

10/10

Exceptional

29 Mar 2024

Julia

I thought it was a great place to stay. Everyone was so welcoming. However, replacing your air filters in the rooms might make it better

Leisure Friends

8/10

Excellent

24 Mar 2024

Barbara

It's in a great section if you want to be in the action in Gaslamp. The happy hour at STK was great! Our room wasn't great. The staff were all very nice and helpful.

Leisure Family

8/10

Excellent

18 Mar 2024

Kieran

Great hotel in a busy area of the city

2/10

Poor

03 Mar 2024

Vladimir

Front of house staff were terrible.

10/10