Hard Rock Hotel San Diego

United States , San Diego - CA
SAN DIEGO, 207 5Th Avenue
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100 reviews shown

10/10

Exceptional

16 May 2026

Michele

Rooms were spacious and clean, bed very comfortable and staff was helpful and friendly!

10/10

Exceptional

16 May 2026

Michele

Wonderful, friendly staff. Excellent communication from the hotel from pre-checkin through checkout.

Friends_and_family Friends

4/10

Poor

16 May 2026

Emmanuel

Nothing, rooms Meggy, staff, bercer saw anybody, clean not

Self

8/10

Excellent

15 May 2026

Gessica

Expedia offered us an upgraded room. Upon our arrival it was not available. We were disappointed about that but otherwise it was great.

Partner

10/10

Exceptional

14 May 2026

ruben

Always fun always friendly staff stayed here a few times always great

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Cole

I love this hotel. The staff is great. The location is absolutely perfect for any tradeshow. The gaslamp is a lot of fun and the rooms are super cool and comfortable. I always pay a little extra so that I have the patio and the living room section and for an extra 60 bucks, it’s completely worth it. You should go trust me. It’s worth a little bit more than the Hilton.

Partner

2/10

Poor

13 May 2026

Asher

Front desk people was not helpful

Self

8/10

Excellent

12 May 2026

monique

Great location, nice size rooms

Self

10/10

Exceptional

12 May 2026

Teresa

We celebrated a birthday here and the hotel staff went out of their way to make it extra special for us. Thank you!!

Friends

6/10

Pleasant

12 May 2026

Lindsey

Location has it's pros and cons. $70 a night parking fee was a bit ridiculous. I feel like the room prices were decent, but they gouge you with parking so it's an expensive total stay. Location is right next to the stadium so arriving on a game day had major challenges. Street was shut down in front of hotel check in, so I had to drive around for hours to wait for street to open back up. The bathroom was way too dark. As a woman, I need a ton of light for prep.

10/10

Exceptional

12 May 2026

Martin

Great hotel always love staying here for work of vacation.

Partner

8/10

Excellent

12 May 2026

Omar

The hotel itself was great. Very clean, nice location. However, the parking arrangement is horrible. There were a couple of games from Los Padres, and I couldn’t use the parking garage across the street. I went out and came back and I couldn’t use the only garage that is for hotel use across the street on 6th Ave because it was “Lot full, and only pass members”. We had to find parking and it was not close to the hotel.

So don’t expect an easy parking arrangements. That is my biggest complaint and I will not be returning due to the parking arrangement or lack of.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Perla

The hotel amenities were okay.

Family

8/10

Excellent

11 May 2026

Jesus

It was awesome

6/10

Pleasant

11 May 2026

Rafael

for 300$+ a night these rooms need to be remodeled

Family_with_children

10/10

Exceptional

10 May 2026

Laura

Good service

10/10

Exceptional

10 May 2026

Leonar

Over all amazing

Family_with_children

10/10

Exceptional

10 May 2026

Mike

Very good weekend nice pool and bar. And front desk was on point

Business Partner

8/10

Excellent

10 May 2026

joyce

Stayed here for a weekend, have never stayed at a Hard rock hotel. The location is in a very busy area where you can walk around several places in the downtowns Gaslamp area
Front desk was busy but once helped they answered any questions I had.

Partner

8/10

Excellent

10 May 2026

Anna

I arrived on a Friday night, tired, the band was very very loud from 10 pm when I went to bed until 2pm. Saturday night was quiet. Maybe ask for a room away from the 4th floor where I was. Staff was great. Conference facilities were great.

Self

6/10

Pleasant

10 May 2026

Danielle

It was ok room service closed at 10 and didn’t offer a good menu. And I think for what you pay that you shouldn’t have to wait to check in til 4 and I never received my complainty drinks

10/10

Exceptional

09 May 2026

George

Great experience overall- everything met expectations

Partner

10/10

Exceptional

09 May 2026

Ashtyn

Great stay and location!

Business

8/10

Excellent

09 May 2026

Robert

The room was very clean. The bed was soft and comfortable. Breakfast was great. Ate at the Mary Jane’s restaurant. Fantastic service and delicious food.

Partner

6/10

Pleasant

09 May 2026

Douglas

Nice place and area. Unfortunately the sink and shower backed up on the first day. Although it was fixed promptly, we were told they were completely full and no other room to move to. Then all the wife wanted to do was go into the hot tub and that was out of order. It would be a tough sell for wife to go back.

Partner

10/10

Exceptional

08 May 2026

Brandon

Love it

10/10

Exceptional

05 May 2026

Guadalupe

This place was great clean and so welcoming I would stay again

8/10

Excellent

05 May 2026

Nicky

Comfortable beds. Great location. Good amenities, but getting time for a renovation, especially the pool area and rooms.

Self

10/10

Exceptional

05 May 2026

Daniela

Loved it! Right next to the ball park!

Friends_and_family Family

10/10

Exceptional

05 May 2026

Wilfredo

Location and bar

Partner

6/10

Pleasant

04 May 2026

Elizabeth

10/10

Exceptional

04 May 2026

Gladys

I love that it was very clean and peaceful

Self

10/10

Exceptional

04 May 2026

Steve

Staff was very friendly and location is great.

Partner

10/10

Exceptional

04 May 2026

Spencer

Location was great and the rooms were very nice. Will stay there again.

Partner

8/10

Excellent

04 May 2026

Prissella

Room was cleaned up well staff was helpful unfortunately the restaurants closed early so we didn't get to try anything 🙃

Partner

10/10

Exceptional

04 May 2026

Yedid

Good

10/10

Exceptional

04 May 2026

joshua

Great staff, Great people and a wonderful atmosphere. Was a bit underwhelmed by the lovers package but outside of that just a great experience and would definitely stay here again. Location is awesome and the room upgrades are definitely recommended. The suite was great!

Partner

8/10

Excellent

03 May 2026

Hannah

Booked a suite and hotel was very convenient to downtown. Bed was very comfy but room had a strange sewer smell. Lingered the whole stay so probably wouldn’t hurry back here. Also breakfast at Maryjane’s was disappointing.

Partner

8/10

Excellent

03 May 2026

Marilyn

I did not get a breakfast menu nor did I get a text about ordering extra towels like the front guest service told me. But overall all was good

10/10

Exceptional

03 May 2026

Carol

Loved how various restaurants were attached. Made it very convenient.

Family

6/10

Pleasant

03 May 2026

Cristhiam

The plumbing was pretty bad, our sink overflowed and shower pressure extremely poor. The parking was a nightmare.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Ashley

We stayed while going to the Padres game. It was a very convenient location. Bar closes at 10. We didn’t get a chance to eat breakfast or use the free drink voucher. Room was clean and had lots of drinks/food available to purchase . Bathrooms had glass doors for the toilet and shower which was a bit awkward for two friends sharing a room.

Friends

6/10

Pleasant

02 May 2026

Brad

First is the king size bed that was not a king size bed second was the sink and the shower backed up and would not drain. Nothing is open for drinks until 4 PM staff was friendly, but the room was below par Maybe my expectations were too high.

Partner

10/10

Exceptional

02 May 2026

Carol

The location can’t be. The hotels looking a bit worn. Most of the bars and restaurants weren’t open during a portion of my stay. The rooftop pool was OK, but the rest of the area looked very dated. My room was clean by the sink had significant water damage, and the wood was warped. It’s just looking at its age and needs a major overhaul.

Self

10/10

Exceptional

01 May 2026

Mary Ellen

The manager, Zoe, when out of her way to make our stay amazing. Excellent customer service across the board… and a great location too!

10/10

Exceptional

30 Apr 2026

albert

i found a room quick and it nice and clean.

4/10

Poor

30 Apr 2026

Randy

Front desk staff was nice. Walking to our room the hallway smelled like sewage we let the staff know and nothing was done about it. The bathroom sink didn’t drain properly by the time I was done brushing my teeth it was full. The toilet didn’t flush properly. One time it clogged and overflowed. We called and they said they would send someone up. An hour later we were still waiting wasting our vacation and called back and the guy said I’m on my lunch break I’ll be up when I’m done. Half our later he showed up to plunge the toilet. The website advertised this fun pool bar. We were at the pool and really wanted a margarita and we were waiting for the bar to open it was 1:00. I checked the website and it said open closes at 6. Needless to say the bar never opened. The only good thing about our stay was the location. Also $70 a night for parking.

Friends

10/10

Exceptional

30 Apr 2026

JANET

Great place!

10/10

Exceptional

30 Apr 2026

Serita

The staff is amazing !!

Self

4/10

Poor

29 Apr 2026

Melissa

Great location across from the convention center/Petco Field/Gaslamp, nice shower set up with a rain shower. The rooms are in desperate need of an update with the furniture scratched and falling apart, holes in the carpet, the carpet so stretched/warped I couldn’t roll my suitcase over it. The tv’s are basically useless with a couple channels and no ability to stream or connect - the panel you see is either not connected or broken or maybe if you had a hdmi something would work. Staffing is so limited they had very little open in stark contrast to the resort fee - the bar opens at 4. There was nothing available before then. There is a lovely pool and bar… but the bar was never open. I left at 5:45 am and there wasn’t even anyone at the front desk. There was a kiosk to drop your key. So odd for a hotel of this size. The Holiday Inn in the middle of no where has more staffing and amenities. For three of the four days of my stay the 6th floor button was gone in one of the two elevators… it was annoying to figure that out.

Self

8/10

Excellent

29 Apr 2026

Anthony

Air conditioner was not working properly. Got into the room and it was stuffy. The staff didn’t direct us to the rooms, so we were walking around until we asked. Staff wasn’t very helpful. The only staff that said a word was the parking attendants.

10/10

Exceptional

28 Apr 2026

Susan

Good bar selection.

Partner

6/10

Pleasant

28 Apr 2026

Sandra

Fantastic location. Room was dusty. Couldn’t use closet as a result. Bed was like a deathly futon.
Restaurant was closed. Sent to bar for breakfast and service was slow. Avg overall.
We love the location.

Partner

8/10

Excellent

26 Apr 2026

Ruben

Pool area was small and a little run down. Rooms were good beds comfortable and the staff was great! My family had a great time even though the Jacuzzi was out of commission! Location was perfect valet parking was $70 per day, which is excessive for a guest to pay!!

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

James Anthony

Quiet stay! Probably won’t stay again, but it was nice!!

6/10

Pleasant

26 Apr 2026

Johnny

Honestly for the price and cost for valet, it is not worth it.

Partner

10/10

Exceptional

26 Apr 2026

Lorraine

Hotel was very cool. The memorabilia was awesome. Our shower backed up a little during showers and sink did as well
Overall the bed was comfy, the amenities were amazing and the location was perfect!

Partner

8/10

Excellent

25 Apr 2026

Erin

Staff was very helpful and attentive.

Partner

10/10

Exceptional

25 Apr 2026

Jacqueline

Room was excellent, clean and beds and pillows were very comfortable!

Family_with_children

10/10

Exceptional

24 Apr 2026

Patty

Great place to stay

10/10

Exceptional

23 Apr 2026

David

This is an exceptional property and I highly recommend anybody who's going to the San Diego gaslamp area to stay there.

Self

10/10

Exceptional

23 Apr 2026

Rebecca

Stunning hotel! Friendly and kind staff. 10/10 recommended

10/10

Exceptional

22 Apr 2026

Heather

Fantastic, great location, nice staff, A++++

Partner

10/10

Exceptional

22 Apr 2026

Lisa

The front desk were very friendly, valet
were great, room was clean and well appointed.
Great access to restaurants, Petco Park and more.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Todd

Clean room, good location

Partner

10/10

Exceptional

21 Apr 2026

Stephanie

Clean, nice staff.

6/10

Pleasant

21 Apr 2026

Shakira

While the hotel is super clean and the food was good, my only issue is the stay fee being returned. I stayed over 2 weeks ago and have been calling for a release of my funds but apparently there is an issue with MY money being returned to my accoun f in a timely manner. Over 2 weeks is outrageous.

Partner

10/10

Exceptional

20 Apr 2026

Andrea

My friend and I stayed on a Saturday night. Propery was clean. Staff were really nice. Overall great experience.

Friends

10/10

Exceptional

19 Apr 2026

Lisa

Amazing place to stay with so much close by!

10/10

Exceptional

19 Apr 2026

Ada

Always a great time!

Partner

4/10

Poor

19 Apr 2026

Courtney

The room needed repairs (worn frames/edges, couch, and bathroom), cleanliness was subpar (I found a toenail on the leather couch, there was feces on the outside of the toilet, and the bathroom smelled terrible), and there were stains on the sink’s counter. I was sick and decided to spray and wipe everything down myself with disinfectant. This was my first and last Hard Rock Hotel I will stay at. $2,000 for 4 nights was uncalled for with the low level of cleanliness and quality of the room.

10/10

Exceptional

19 Apr 2026

Terrisha

Great staff, nice, clean and great overall

Partner

10/10

Exceptional

19 Apr 2026

ALEXANDER

Great room, just in front of the convention center, and also near all restaurants and bars. The hotel was great, room was big, all good.

Self

10/10

Exceptional

19 Apr 2026

Cristian

Amazing!

Partner

10/10

Exceptional

18 Apr 2026

Kathleen

Room was perfect, clean, and air flow was excellent

Friends_and_family Family

4/10

Poor

18 Apr 2026

Bryan

Some paint was coming off the rooms, some wall was peeling off, and carpet was dirty. Other than that it was good.

Family_with_children

10/10

Exceptional

17 Apr 2026

Parvaneh

Great hotel.

10/10

Exceptional

16 Apr 2026

Nancy

We stayed at the Woodstock suite and we loved the view. The room is well thought out in terms of the use of space. The shower was lovely and the bed was comfortable. I loved the wrap around balcony.

Partner

10/10

Exceptional

16 Apr 2026

Mark

Great location for a Padres game and any other Gaslamp District adventures. Tons of great restaurant and bars located near the hotel, including a Trolley stop just across the street!

Family

10/10

Exceptional

16 Apr 2026

Leo

No type of food or drink service by the pool

Self

10/10

Exceptional

15 Apr 2026

Cynthia L

We were in town for a concert with our teen daughter and her teenage friends. They loved the experience at the Hard Rock Hotel. The decor made them feel like it was a rock & roll weekend. The only small issue was the parking but we got it worked out. We would stay again.

10/10

Exceptional

13 Apr 2026

Catherine

The hotel was very nice. The only negative, is that the hotel is starting to show it's age.

Friends

10/10

Exceptional

12 Apr 2026

Marquette

It was an excellent trip! I love this place. Will be staying here from now on

10/10

Exceptional

12 Apr 2026

Tonja

Spring Break with my son was great! Very impressed how clean the entire Hotel and the pleasant scent at each entrance. Great location most staff was great except the older gentleman in valet parking wasn’t very nice.

10/10

Exceptional

11 Apr 2026

Marla

The staff was exceptional and worked fast to help us feel comfortable. We look forward to returning to the Hard Rock for our 4th trip next year in San Diego.

Partner

6/10

Pleasant

11 Apr 2026

Jun Hyok

Was all good other than being disappointed for not really feeling welcomed or get the perks as a VIP member of Orbitz. I showed them my VIP membership and asked for a complementary late checkout and got an extra hour. No mention of other complementary service or drinks, nothing. I had to comeback to ask and that was for drinks.. no mention on room upgrades.. in my previous experience with other hotels they were considerate enough to go through the details and telling us about each and every complementary services that you get as an Orbitz VIP member

10/10

Exceptional

11 Apr 2026

john

Great hotel one block from Petco Stadium.

Family

8/10

Excellent

10 Apr 2026

Marisa

Location is great for Petco Park or Gaslamp district.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Evon

Maryjane’s very good
Outside bar & food delivery closed week days

Family_with_children

10/10

Exceptional

09 Apr 2026

Ronald

Perfect location in Gaslamp District next to Padres Stadium. Great decor with very cool staff

2/10

Poor

09 Apr 2026

Maria Cecilia

Room was ok

Business

10/10

Exceptional

09 Apr 2026

Susan

Check in went great. !Nice staff- efficient too

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Amber

Amazing service and beautiful room, thank you!

10/10

Exceptional

08 Apr 2026

cozey

Property was clean. Staff were friendly and helpful. Felt the Mary Jane's restaurant was a little overrated. Food wasn’t what I expected.

Partner

10/10

Exceptional

08 Apr 2026

Ana

The staff was great and we got a lot of amenities! Would definitely go back!

8/10

Excellent

08 Apr 2026

Elizabeth

Hotel was great. Staff was constantly inattentive though. Took forever for bags to be brought up, eventually had to hunt them down. Also called front desk on multiple occasions and nobody would pick up. Also asked for extra blanket and it took multiple hours and many follow ups, where we had to wait up.

10/10

Exceptional

08 Apr 2026

Stephanie

I stay there probably once a year. Its always a great experience. The theming is fun and the service is great. I prefer the 4th floor rooms with the deck seating area w/ easy access to the pool.

Business Partner

10/10

Exceptional

08 Apr 2026

Claudia

Super close to everything. Definitely staying here all the time

10/10

Exceptional

07 Apr 2026

Keary

Great Amenities and great location and great all around.

Family