Name: Hard Rock Hotel San Diego
Address: 207 5Th Avenue, San Diego, 92101, US

10/10

Exceptional

24 Jul 2026

tommie

Very clean and convenient

6/10

Pleasant

23 Jul 2026

Alexis

Better parking or cheaper rate for valet. Pool hours extended.

8/10

Excellent

22 Jul 2026

Kim

Property has become dated with wallpaper peeling in the rooms

10/10

Exceptional

22 Jul 2026

Dustin

Perfect location to access all of downtown, little Italy and nearby beach and Bay Area.

10/10

Exceptional

22 Jul 2026

Nikola, Jr

Great area!

2/10

Poor

22 Jul 2026

Darla Lynn

No room care
Sink did not drain
Private party on the streets surrounding closed all access to street or businesses nearby
Then broke own at midnight with loud ringing metal sounds during breakdown right below our window
Pool party was insane for several floors of noise and no access all weekend to amenities
Don’t go unless you 20 not friendly otherwise

10/10

Exceptional

22 Jul 2026

Antoine

The hard rock was a great experience. Will definitely be staying here again

Friends

10/10

Exceptional

22 Jul 2026

Gina

The location is great and the staff is awesome!
Emma had checked us in and my hubby told her we were celebrating our anniversary and she had a bottle of champagne sent up to our room as a complimentary. The best part was it was a hand written note wishing us many more years of anniversaries.
We recommend this hotel it was clean, the rooms were quiet. We were next to the ice machine but never heard it when people were using it. Also - we were up pretty late and witnessed staff cleaning the pool area at midnight. They made it look nice for the morning guests. They pay attention to detail.
We also got two complimentary drink vouchers for the bar at the hotel. The amenities are great and we loved how protective they all are over the hotlel and the guests. They don’t allow the unwanted behaviors to come to the hotel and that makes us wanting tk return

Partner

6/10

Pleasant

20 Jul 2026

sarah

The first part of our stay was good we checked in quickly and got a complementary drink we were celebrating anniversary and had a concert across the street location was good but when We came after our concert our ac wasn't blowing cold air and bedroom tv didn't work light in shower room didn't work

Partner

10/10

Exceptional

20 Jul 2026

LaGina

Staff was amazing, great location

Family

8/10

Excellent

20 Jul 2026

Joseline

Convenient location.
Nice dining options

Partner

10/10

Exceptional

20 Jul 2026

David

Hotel was very clean and was nearby everything. Definitely worth it to stay there.

Friends

4/10

Poor

19 Jul 2026

Jodi

The front desk attendants were very rude and just stood around talking while several people were waiting in line. We had no hot water in room 412. Contacted the front desk and no one could help us. We were there 2 nights. And the 1st morning around 10 is when we took a shower and we only had very Luke warm water we just thought it was the time of day. We let the water run first least 10 mins. Then that evening after being in the pool we tried to get it warm and it never did. Had to take a quick cold shower. The next morning we were to leave tried it again and never even got warm. We were so frustrated. The 1st night there we had a few drinks at the 4th floor pool bar the next day we had the same exact drinks and each drink was an additional $4 each. What a rip off. They charge $70 per day to park which is another outrages cost. Would not recommend staying here. We had friends stay at the Hilton directly across the street and it was a much better hotel overall.

Family

4/10

Poor

19 Jul 2026

Ryan

It says microwave and refrigerator in the room it didn’t have both I had to use the minibar fridge but had to take out everything and put my stuff in and then at the end I put it all back I have a video and pictures and both me and my partner were bit but I have pics of that as well mosquitoes or what else? Crazy expensive valet to not even get help with our bags to our room sorry but for the price I paid I would have rather gone to the Hilton next door and my partner is a member for that

Partner

6/10

Pleasant

19 Jul 2026

Kent

Had one of the breakfasts of my life at the Mary Jane restaurant

Family

6/10

Pleasant

19 Jul 2026

Gabriel

The hotel pool was closed on Saturday our only full day at the hotel. The event was extremely loud and although it was fun to look out on the big crowd I would advise anyone with young kids staying here. The were drunk guests being rude in the elevators and the hotel staff were kind of blah when asked for help.

Friends

10/10

Exceptional

19 Jul 2026

Edgar

Amazing!! I would definitely go back and stay and well recommend this place for any baseball fan. It is right next to the petco Park. Literally across the street.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Robert

Amazing location, excellent staff and would definitely stay again..!

10/10

Exceptional

18 Jul 2026

Shannon

Great place to stay, great location

10/10

Exceptional

18 Jul 2026

Regina

From check in through check out I had the best experience. I loved the time and location.

10/10

Exceptional

17 Jul 2026

Jennifer

Had a great stay here! Loved the location and the view from my room.

Self

10/10

Exceptional

17 Jul 2026

Joy

Great stay, big thank you to the HardRock team for making it an awesome experience!

Business

6/10

Pleasant

17 Jul 2026

David

Room has hot water issues. First three days had luke warm showers. It was supposedly fixed after I brought it up to the staffs attention but water still wasn’t hot enough. Didn’t even have to turn cold water on in the shower. The water never got hot enough to need it.

Self

6/10

Pleasant

16 Jul 2026

Beegotcakes

Overall, I liked the hotel. I have never stayed at a hard rock hotel. It looked very exquisite. The only thing is I was expecting to have a city view and I was put in a room with the view of the courtyard that was disappointing. Besides that the hotel was OK I probably wouldn’t stay at it again given another chance to go to San Diego, I would look for other hotels, but since it was last minute, the hard rock was decent as far as price and location. I give it 3 stars

Partner

10/10

Exceptional

16 Jul 2026

KILEY

We travelled with my bf’s parents for close proximity to Perfo Park. It was nice and close. We enjoyed the dinner and lounge. Hotel was clean, comfy beds with good pillows. Staff was super pleasant and helpful. Would stay there again.

Partner

8/10

Excellent

16 Jul 2026

Lacey

Loved the location in Gaslamp Quarter! The pool area had many daytime events (21+) so the kids were not able to use the pool as much as we would have liked. Rooms were clean and facilities were nice.

8/10

Excellent

16 Jul 2026

Jennifer

We stayed here for 4 nights. We loved the location of the hotel. It was very convenient to everything in the gas lamp district.
We enjoyed having a pool and hot tub, however, wish the hours for these amenities were longer. They were only open until around 8-9 pm. Would have been nice to come back from dinner and have access to the hot tub a little later.
The bathroom was spacious but our shower never had hot water during the stay. Always stayed kind of luke warm. Our facet was also hard to adjust so it wouldn’t drip. We had mentioned this to the front desk.
Wish there mirrors outside of the bathroom, not sure if that was just our room but we only had bathroom mirrors. Overall we enjoyed our stay at the hotel.

Friends

2/10

Poor

16 Jul 2026

Maribel

Waited in lobby for about 2 hours cause the system was down according to staff and no accommodation or refund was given for the inconvenience.

8/10

Excellent

15 Jul 2026

JACKIE

Room was nice, clean. Nothing extravagant or over the top. The hotel is a little pricey for a basic room bit the location is good. The hotel is nice and clean.

Friends

6/10

Pleasant

14 Jul 2026

aracely

The pool was unfortunately reserved for a 21+plus party so our kids couldn't enjoy it. The beds are also hard. Its been over a week and im still waiting for them to release funds for my security deposit. Loud music and people in hallways in the middle of the night

10/10

Exceptional

14 Jul 2026

jacob

This place has everything you would need, a pool, bar, room service, close restaurants and live entertainment. I would definitely stay here again!

Family_with_children

10/10

Exceptional

14 Jul 2026

Lucas

Great location, clean rooms, awesome pool/bar, unique ambience.

Partner

4/10

Poor

14 Jul 2026

Grayson

Didn’t get the room I booked with the patio leading out to the pool, had to ask for a room with balcony instead after being treated like I didn’t belong there. Bathroom door and door on fridge were falling off hinges. Won’t stay again or recommend it

Partner

4/10

Poor

13 Jul 2026

Jody

Very disappointing stay. Will not be staying with Hard Rock again. Room was on the 4th floor and looked directly into the parking garage. Hotel seems dated and staff was not friendly, helpful or welcoming. Was barely acknowledged at Check In. Zero smile, greeting or conversation about hotel amenities or the local area at check in. Didn’t see a concierge?

Friends

10/10

Exceptional

13 Jul 2026

Brenda

Great convenient place to stay

10/10

Exceptional

13 Jul 2026

Brett

Customer service from Hotel staff, including the staff at Maryjane’s restaurant was exceptional. Taylor Celeste checked us in & was a gem. My wife suffers from debilitating neuropathy from chemotherapy, our room wasn’t quite ready, she led us to a little and very comfortable lounge, made sure that my wife was comfortable and gave us each a complimentary adult beverage. She was incredibly friendly and kind. That small gesture was the start of a great stay. Our room wasn’t awesone, clean, great features, comfortable. Outstanding breakfast at Maryjane’s where pricing was very fair.

The negative, parking is a challenge. We chose valet. $70 per day. Annoyingly, the valet staff decided it was necessary to radically adjust my steering wheel and seat. I am not small, I stand over 6 feet tall. The guy that brought me my car was about 5’8; ny set was set for somebody who was probably 6’4 minimum. Why was it necessary to adjust the seat to either park or drop off my car. Incredibly annoying and unnecessary. However, i look forward to staying at the Hard Rock SD in the future.

Partner

10/10

Exceptional

12 Jul 2026

Esther

Great room
Nice view
No one bothered us
Very accommodating

Bar needs to be revamped

8/10

Excellent

12 Jul 2026

Mary

Shower not hot enough. Rooms need were clean bug need a refresh

Friends

10/10

Exceptional

12 Jul 2026

Felipe

Clean rooms excellent staff 10/10 even ballet parking perfect

Family_with_children

10/10

Exceptional

12 Jul 2026

Maria Teresita

Room was clean, location of the hotel is great.

Friends

6/10

Pleasant

12 Jul 2026

Tannell

The location of the hotel, being a me to watch the fireworks from our room and having Nobu on-site was the big draw. The price of $300 per night for a room where the shower leaks, lights were out in the bathroom and they didnt have anymore bulbs, and raggedy wallpaper was not worth it.

Partner

10/10

Exceptional

11 Jul 2026

Courtney

Great location! Easy to walk to Petco park and all around down town. Clean, felt safe!

10/10

Exceptional

11 Jul 2026

Patricia

When I visit San Diego, I always stay at the Hard Rock. It has the most convenient location, just 15 minutes from the airport and right at the beginning of the Gaslamp District, and across from Petco Stadium, the Marina and Convention Center. We reserved a studio room with two queen beds, and that was ample and the size of a regular room and suite. I suggest paying about $50 extra for the \"Rock Royalty\" package, which allows for priority early check in and late check out, along with custom concierge service and champagne upon check in. Enjoy!

Friends

6/10

Pleasant

11 Jul 2026

Jennifer

Very close to ball park otherwise not a desirable area to stay.

Family

10/10

Exceptional

11 Jul 2026

Ashley

From the moment we arrived everyone was so helpful and made sure we were taken care of. Everyday we had a fresh clean room, and the staff was always welcoming when we came and left the property. Pool was super nice as well, and the restaurants and bars on site were a major plus as well!

Friends

10/10

Exceptional

11 Jul 2026

Joseph

Great stay and conveniently located next to Petco Park.

Partner

8/10

Excellent

11 Jul 2026

Daniel

Didn’t feel like a hard rock

Friends

2/10

Poor

10 Jul 2026

Saad

They booked

10/10

Exceptional

10 Jul 2026

christine

Clean room. The location was perfect for our visit(going to Petco park). The pool is heated which I wish I would have known ahead of time, it looked great. Everyone was friendly.

Family

10/10

Exceptional

10 Jul 2026

Lorena

Towel is beautiful. Staff was really nice. The amenities were great.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Fredy

Great all around needs casino but

6/10

Pleasant

09 Jul 2026

JOSE

Check in was on the dot of 4 pm. Even though we had the do not disturb sign on door room service was knocking on our door at 8:45 am. Room view was great, room has some wear and tear.

Family_with_children

10/10

Exceptional

09 Jul 2026

Nerces

Location was great, and suite size was percent

Family_with_children

10/10

Exceptional

09 Jul 2026

Stephen

Nice big room,.great views

Partner

10/10

Exceptional

09 Jul 2026

Tariq

Great View!

8/10

Excellent

09 Jul 2026

Natalie

Room was nice and plenty of room. We had a broken door to the mini fridge and bathroom when we arrived in the room. We called maintenance and they fixed it really quickly. There were plenty of towels and beds were soft. Room looked it had not been worn down so scratches and marks on furniture and floors, but not horrible. Staff was friendly. We were not able to use mini fridge which we asked if we could for medical needs, but it was stuffed with snacks and drinks so it really was not usable. Great location for GasLamp District and Petco Park. Only option for car is Valet.

Family_with_children

10/10

Exceptional

09 Jul 2026

Latoya

In the heart of the Gaslamp Quarter. Close to trolley/train. Walking distance to museum of illusions and other kid friendly places in the Gaslamp. Food options in the hotel are great and it’s next to many other food options.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Jason

Bar

10/10

Exceptional

08 Jul 2026

ALMA

Clean room, hard to get hot water come out. In the shower

Partner

10/10

Exceptional

08 Jul 2026

Nicole

Great location near ballpark.

10/10

Exceptional

08 Jul 2026

Amapola Pinky

I loved the 2 days that we stayed at this hotel. The place was very clean, staff were very friendly and helpful. The location wasn’t that great because there was an event going on during the time we stayed and it was hard to find a parking space. The valet parking was great, only it was quite pricy:( other than that, the place is highly recommended if you don’t mind paying a high rate on valet parking.

Family_with_children

10/10

Exceptional

08 Jul 2026

Janet

Great downtown/stadium location. Parking garage across the street very reasonable.

Family_with_children

10/10

Exceptional

08 Jul 2026

Daniel

Great hotel, amazing experience. Definitely recommend.

Friends

10/10

Exceptional

08 Jul 2026

Jorge

Nice room, close to everything

8/10

Excellent

07 Jul 2026

Renee

We loved our stay at the Hardrock! Excellent location near the ferry landing at the convention center. Downtown shops and restaurants within walking distance. Fun events for the holiday festivities. Poolside food and beverages were delicious and our bartenders were the best. Restful, exciting stay and plenty of time for business as well.

Business

2/10

Poor

07 Jul 2026

Kurt

Computers were down for check-in they offered to wait or try and find us a different hotel. We waited in the lobby 1-1/2 hours for a room while they sent staff to find us a room. We had ordered a king silver package with over looking the bay upgrade. The bell hop let us in the room and said he would try and get keys for the room and shove under the door but I instead went down to the desk and got the keys along with going into the Starbucks coffee shop right off the lobby.
Checking out we explained to the Manager and he comped our Valet and Mary Jane restaurant breakfast and explained that the computers being down was something he couldn’t control and also said to email corporate for a 50% discount on our next stay.
We went to the Mary Jane restaurant and the food was great and service exceptional but I received a fruit plate with a black hair and our server had bright red hair, we sat outside and it could have come from above. The restaurant manager was very apologetic and nice.
Upon exiting the restaurant I noticed the record player at the restaurant desk along with 2-stand speakers playing absolutely terrible sounding audio like a mismatched connection input and I thought odd for a Rock Hotel venue. I did give her my business card and said I wish I could help to fix the sound.
We did go into the gift shop and found some great soccer shirts a coffee mug and shot glass. I looked up and was trying to see where the music was coming from because the speakers on the wall wer

Partner

10/10

Exceptional

06 Jul 2026

Stanley

breakfast was not the best

Business Friends

10/10

Exceptional

06 Jul 2026

Melissa

This is the number one place I would stay at downtown San Diego

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Eileen

Hotel itself is beautiful. Staff is super friendly and accommodating from the check in to valet parking to bell hops. All
Very friendly and helpful With such great attitudes which isn’t always the case at many hotels. So 5 stars for all the staff. The only issue I ran into was upon arrival my hot water didn’t work in my room and I stepped on a nail that was sticking out on a worn part of the carpet in the room. However maintenance and medical attention was sent right away and we were quickly moved to another room. I was super grateful to all the staff who help make me love my stay and looking forward to returning soon

10/10

Exceptional

06 Jul 2026

John

The room was very comfortable and well stocked with snacks and beverages to purchase.

Self

8/10

Excellent

06 Jul 2026

Vanessa

We stayed at the hotel for 5 nights and overall had a good experience. The location is excellent if you want to be in the heart of the Gaslamp Quarter, with plenty of restaurants and attractions within walking distance, including Petco park right next door. The hotel has a modern feel, although the bathrooms are beginning to show their age and could benefit from a renovation.

Our biggest disappointment was the housekeeping service. Rooms were only serviced every other day, which was unexpected for a 4-star hotel. While fresh towels were provided, it was disappointing to return to an unmade bed and a room that hadn’t been vacuumed or tidied.

On one of the scheduled housekeeping days, we were out from early morning until 4:30 p.m. Housekeeping arrived around 4:45 p.m. while we were showering. I asked if they could return in about 30 minutes but was told they finished at 5:00 p.m. I then asked if they could come back closer to 5:15 p.m., but that wasn’t possible. This was disappointing from a guest experience standpoint.

The front desk staff were friendly and helpful. We needed to extend our late checkout because of a flight delay, and they handled the request without any issues.

The pool area was enjoyable and never felt overcrowded. It is smaller than it appears in the photos, but we always had no trouble finding a comfortable place to relax.

Restaurant/bar could be rowdy on game days but we don’t mind the fun/loud energy!

Overall, a good hotel.

Family_with_children

10/10

Exceptional

06 Jul 2026

Christine Jane

Perfect stay! Check in a breeze, staff were friendly, excellent pool/bar, and easy access to all the sights, restaurants and bars! Highly recommended and will stay again.

Family

10/10

Exceptional

06 Jul 2026

Andrew

Pool Party on the 4th of July was a great Birthday party for America. Not Tired of Winning yet.

Partner

10/10

Exceptional

05 Jul 2026

Alberto

Great stay !

6/10

Pleasant

05 Jul 2026

John

Breakfast not very good very expensive air conditioner did not work very good

Friends

8/10

Excellent

05 Jul 2026

Brittnee

Hotel was fine room was clean. Location was great to walk to the bay or to gaslamp area. Lots of close restaurants and places to visit nearby.

Family_with_children

10/10

Exceptional

05 Jul 2026

Rodney Odel

Helpful staff, clean room and great location for entertainment and dining

Self

6/10

Pleasant

05 Jul 2026

Monica

The room was overall clean. Unfortunately we were stuck with neighbors with crying kids so I couldn’t sleep. The fridge was stocked already with the hotels own beverages for purchase therefore I couldn’t actually use the fridge because there was no room.

Family_with_children

10/10

Exceptional

05 Jul 2026

James

Staff at check were outstanding

Family

10/10

Exceptional

05 Jul 2026

Brigette

Great location and place.

6/10

Pleasant

04 Jul 2026

Richard

Valet: At 70.00 a night, it should feel like a luxury to pull up and arrive at the hotel, but this isn't the case. Instead, you'll be forced to either wait in a queue or circle the block waiting for a chance to wait in the queue. Awful experience: We parked in the ACE parking structure across the street and were glad we did.

The room: King bed room on the smaller side but amazing view of the bay and adjacent properties. Shower leaked water and the in-room coffee maker was faulty.

Service: Everyone at the hotel was friendly and helpful. Check in and check out were easy.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Roselia

Staff was wonderful and very attentive. You don’t get that in other location. I’m definitely coming back again it was so much fun!

Partner

6/10

Pleasant

04 Jul 2026

Patrick

Room was pretty beat up. Staff was awesome.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Andrew

All excellent , and high quality

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Ruby

We enjoy staying at this property the staff are responsive, we like how close it is to the stadium and the awesome views.

Friends

10/10

Exceptional

04 Jul 2026

rohitasva

Good location. Close to bars in downtown

Partner

8/10

Excellent

03 Jul 2026

Sandie

I had the most unique experience and enjoyed the great scenery

Self

10/10

Exceptional

03 Jul 2026

Luis Ricardo Rodriguez

Great location for attending baseball games. Try to get the patio rooms.

Friends

6/10

Pleasant

03 Jul 2026

Monica

I will start off by saying that the location was GREAT! We were there for the Padre/Dodger game. It was easy access to walk to the game and stroll around Gaslamp. My complaint is that we had to move rooms because the only temperature we could access was very hot and it was unbearable to shower. Lastly, please forewarned that the Hard Rock is mostly an adult hotel. I have two young boys that wanted to enjoy the pool. However, the pool is small and it was filled with only adults who were in the mood for drinking and chilling; while my kids were in the mood for splashing and swimming. The vibe was off. Overall, we had an okay stay.

Family_with_children

10/10

Exceptional

03 Jul 2026

Roberto

Overall, a great experience I’ve stayed here before unfortunately the check-in time did not allow for enjoying the pool party or the pool much but other than that, it was great

Business

10/10

Exceptional

03 Jul 2026

Genoveva

Great location.

Family_with_children

6/10

Pleasant

02 Jul 2026

Veronica

Room was dusty and tv didn't work. We were moved to another room but was not convenient. That room was also dusty.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Cassandra

Overall, the room was nice, and had a nice view from the balcony. However, I did leave somewhat disappointed.

The first staff member to help carry our belongings up to the room seemed very helpful at first. I was asking him a question and he cut me off to ask if I was going to tip him in a rude tone. I did tip him, and just let him go. The 2nd individual to help the other room guests was very nice.

The room had only 1 set of toiletries even though we booked it for four adults. And it did take them awhile to bring up extras.

Our neighboring room had a tray of dishes sitting outside the room for the entire 2 days we stayed there. Not sure why it wasn’t picked up.

Friends

10/10

Exceptional

02 Jul 2026

Jaeleen

I loved my room and the staff was amazing and I was close to a lot so I was able to walk instead of drive around. The area was nice and I had the best time

Self

6/10

Pleasant

02 Jul 2026

yolanda

There was no breakfast available no microwave in rooms the bar in lobby was very much loud all night

Self

10/10

Exceptional

01 Jul 2026

Aaron

Amazing experience !

Partner

10/10

Exceptional

01 Jul 2026

Ryan

Our stay at the Hard Rock San Diego was fantastic. We stayed to see the Dodgers play the Padres at Petco Park, which is less than a five minute walk from the hotel. The staff was extremely friendly and knowledgeable. The housekeeping staff was amazing - upon our return from the San Diego Zoo, we noted that not only was the room spotlessly clean, they'd even taken the time to arrange the toiletries in the restroom, and pick up the stray items of clothing our son had left on the floor. While the valets were great, my only complaint was that $75 for valet parking is exorbitantly expensive. It's right in the middle of the Gaslamp Quarter, too, which has great restaurants/nightlife. Overall, this was an amazing stay and we'll do it again.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Phillip

Upon arrival I was greeted with great energy and professionalism. My room was put at the very top floor and recommended restaurants were offered. Place was super clean and quiet for anWorldcup Night!

Self

4/10

Poor

01 Jul 2026

Theodore

Was told for \"optics sake\" I couldn't take a luggage cart myself to unload my things and instead directed to wait in the motor lobby that was double parked out to the corner. After I wheeled everything up myself without a luggage cart I saw the same cars that had been waiting when I arrived thirty minutes prior. By the way, they charge $70/night for valet.. I self-parked in the garage across the street for $12.

Once we did get in the hotel there was no toiletries in the bathroom and we had to wait over an hour before they were brought to us (even though I walked to lobby to get them myself).

The room was gross... it was just not a good experience. San Diego is a beautiful and awesome city... stay somewhere else!!

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Eric

Room was clean but dated

Partner