Embassy Suites by Hilton San Diego Bay Downtown

United States , San Diego - CA
SAN DIEGO, 601 Pacific Highway
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100 reviews shown

6/10

Pleasant

29 Jun 2026

Sankararaman

They advertise about free breakfast which is true, however, it's not organized in a way you would expect or enjoy in a 4 star hotel. There is a long line to pickup your plate and there is one or two staff who will serve the food which is extremely slow. You have to stand in another line if you want omelet or any other hot cooked food. Other basic things like cereal, bread are there, for sure. If this were a basic hotel, I would be OK with it, but not for a $500 night hotel. Also, they force you to use their valet parking which is $70 a night.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Cindy

I like staying at the embassy suites because it is close to many popular sites in San Diego.

Family_with_children

6/10

Pleasant

25 Jun 2026

Aung

Overall nice stay there for a conference. Rooms was clean, but one day its wasn’t cleaned when I returned around 4pm. But later I got a knock to clean my room but I’m back so it’s not convenient. Probably should try to clean all rooms by 4 pm as some people like the 4pm rest. All the staff was nice, but could smile more. :)

Self

10/10

Exceptional

24 Jun 2026

Alejandra

Me gustó el servicio y el desayuno muy bien.

Family_with_children

6/10

Pleasant

24 Jun 2026

Susan

Downside, only do valet parking and its about $100. Gym needs more equipment and no hot tub.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Carol

Stay was pleasant and met our needs. Accommodations were comfortable and restaurant was excellent. Some maintenance items were visible and our shower didn’t work but was immediately fixed. A bit disappointed that some amenities were no longer provided at Embassy suites such as toiletries (shower caps, body lotion etc) or Kleenex. Coffee bar items weren’t replaced daily and had to be requested. For $699 per night was slightly lacking.

Family

6/10

Pleasant

21 Jun 2026

Myriam

First time at this hotel. Nice and clean facility no complaint there. No parking available for guest, they couldn’t accommodate parking because I have a Tesla and I didn’t have my card with me which I understand it is my fault however I asked if I can just park it somewhere in the facility and I won’t move it during my stay, they said couldn’t, they said they are a third party company and they don’t have to if they don’t want to. I asked in the front desk and nothing could be done. I had a handicap person with me and I had to struggle looking for parking else where. Lastly sone of the ice machines were not working.

Family_with_children

10/10

Exceptional

21 Jun 2026

Sonja Juanita

This property is very clean and the staff is very friendly, knowledgeable and accommodating. The location is a couple blocks from the bay and shops. Directly across from Seaport Market and 15-20min from most places like Sea World, La Jolla, etc. Only valet parking at hotel is available and it’s expensive at $70 per night.

10/10

Exceptional

20 Jun 2026

Jude

Breakfast was hot and cooked fresh in the morning. Happy hours in the evening was a great way to relax within the Hotel.

Parking was the only challenge at the Hotel with Valet costing $75 per day. There is public parking around but you need to move the car and be aware of street signs

6/10

Pleasant

18 Jun 2026

Thomas

The location is good, no question about it. The hotel is old but refurbished. They only allow valet parking and the fee for that is $70 per day.

I prepaid the room with hotels.com but was still charged for the parking and a $35 resort fee.

Overall, it seems like Hilton has pushed the pricing as high as possible while also economizing on the amenities you would normally expect at this price point. It all about location.

Partner

8/10

Excellent

16 Jun 2026

Terry

Spacious clean and located in a great place the pool area needed supervision some of the other guest were unruly otherwise was a nice stay I've stayed here before and recommend

Family_with_children

10/10

Exceptional

15 Jun 2026

Vanessa

the stay was excellent. room was clean and smoke free. the food was great. Staff was super friendly.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Eric

Excellent location very close to almost everything

Friends

10/10

Exceptional

15 Jun 2026

Christina

The staff was very kind and helpful. Breakfast was always a hit with the kids. The pool was clean. The location of the hotel is perfect if you don't have a car.

4/10

Poor

14 Jun 2026

Ben

The room inside was old. The faucets didn’t work properly. The under sink cabinet was at least 40 years old. Was not worse the money.

Family_with_children

10/10

Exceptional

13 Jun 2026

Nancy

Great location, great hotel - clean and well laid out. The staff is super friendly and helpful and the amenities are great.

Partner

10/10

Exceptional

11 Jun 2026

Shani

Staff inside the hotel is top notch. Attentive, helpful, considerate… really great. $70 nightly parking was very pricey though, and my car got a small dent in the side. Overall I’d recommend it but maybe plan to park in a nearby downtown garage for $30/night.

Family_with_children

10/10

Exceptional

11 Jun 2026

CELESTINO

Loved everything about the place and people.

8/10

Excellent

10 Jun 2026

JOHN ALEX

Great breakfast buffet included. Spacious suite rooms. Friendly, helpful staff. Gift shop with snacks and drinks to use destination fee credits. Somewhat dated, but still clean.

Partner

8/10

Excellent

09 Jun 2026

Hamid

It was not bad over all.

Family_with_children

6/10

Pleasant

09 Jun 2026

Yolanda

I like that is walkable and safe. But I noticed that the carpet needs cleaning and the sofa bed is very uncomfortable

Family

10/10

Exceptional

08 Jun 2026

Stephanie

There is a $25 destination fee per day and a $70 per day charge for your vehicle. You will receive a $25 credit you can use at the restaurant or in the gift shop. The hotel itself is nice and clean. They offer a free buffet style breakfast and light snacks and 2 cocktails which is nice.

Family_with_children

10/10

Exceptional

08 Jun 2026

Megan

Great!

Family_with_children

8/10

Excellent

08 Jun 2026

Hyungyu

Everything was good. But valet parking fee is too expensive.

Family_with_children

10/10

Exceptional

08 Jun 2026

Stan

Everything was excellent. I would definitely be back

8/10

Excellent

07 Jun 2026

Christopher

Rooms or at least our room was large, almost like a one bedroom apartment with a foldout couch, microwave, sink, table area. Free snacks and drinks in the evening was a bonus and nice. Breakfast is eggs/omelette to order or you can have the ready made breakfast, but it’s not self serve. Never had an issue with amount of food and I’m sure they will give you more if you ask. Everything was great except the parking! They only have valet parking for like 70 dollars a night.

Family_with_children

10/10

Exceptional

07 Jun 2026

Noemi

First time staying there. I needed a last minute toom for a wedding I was part of. From the valet staff to the front desk check in. Vanessa was sweet and kind and answered all my questions. She made the check in easy and quick

Self

10/10

Exceptional

07 Jun 2026

Rontetta

Everything about this facility is amazing. The amenities are the best. Traveled to San Diego for my husband’s birthday. We loved the Premium suite with the balcony, the cook to order breakfast, evening service, & location.

Partner

6/10

Pleasant

07 Jun 2026

Elizabeth

It was a clean room. I took my family for a week. The mattresses need to be exchanged out. After the 3rd night our backs were hurting. Breakfast was good enough. Parking was expensive.

Family_with_children

10/10

Exceptional

04 Jun 2026

Arielle

Enjoyed the breakfast. Staff was helpful. Valet parking took a bit long on certain days to get your car but overall great experience. Also there were times when there was no hot water in the shower in the mornings, had to wait till the water got warm. Would stay here again though. Great location.

Family

10/10

Exceptional

04 Jun 2026

Estrella

We arrived at three in the morning with kids Staff was welcoming Very nice. Breakfast was good. I love that you need a key to go on the elevator. Great location a lot of things to do around the area. Inside pool. Our
view in the room was perfect the bay beautiful will definitely stay here again. The Valette was fast on bringing your car out.

10/10

Exceptional

03 Jun 2026

Nathan

Breakfast good, friendly baggage storage service

Family

10/10

Exceptional

03 Jun 2026

Yolanda

Todo nos gustó ,limpieza ,céntrico el lugar ,un poco caro el valet parking

Family_with_children

10/10

Exceptional

02 Jun 2026

Donna

I enjoyed my stay at Embassy Suites. The food was good and all staff was so friendly. The room was perfect and beds were comfy.

Family

10/10

Exceptional

01 Jun 2026

Francesca Elisa

We really enjoyed staying here, breakfast was good, staff was great, really clean, we recommend this hotel

Partner

10/10

Exceptional

01 Jun 2026

Akeish

This is my favorite hotel to visit when I stay near the bay front . Walking distance to Seaport village. Great restaurants nearby . The USS museum plus the complimentary breakfast and happy hour are enjoyable !

Family_with_children

10/10

Exceptional

31 May 2026

Tamara

Great staff

Friends

10/10

Exceptional

31 May 2026

Allana

We love embassy suites and this one in particular is exceptional!

Friends_and_family Family

10/10

Exceptional

30 May 2026

Devonyei

Everything was amazing from the clean room to the staff had a breakfast to the park in valet. We are definitely coming back.

Family_with_children

10/10

Exceptional

30 May 2026

Gonzalo

The location was excellent and the free breakfast was very good!

Family

10/10

Exceptional

30 May 2026

Theresa

The staff were helpful and property was clean.

Family_with_children

6/10

Pleasant

29 May 2026

tawni

Beds are extremely uncomfortable. The breakfast buffet was cold every morning, literally everything. The lady serving was so incredibly rude to everyone. Upon checking out, I inquired about additional charges and I was given no reason as to why.
Vallet is $70 plus an excessive amount of other taxes for each day you use vallet (which is the only option since self parking is not available).
There were a few staff in vallet that were friendly. Overall, a little disappointed. I expected better from this location, especially for the price.

Family_with_children

2/10

Poor

29 May 2026

Kazoua

This was the first time I’ve ever been to a hotel that wasn’t all-inclusive that carded everyone for breakfast. Very interesting.

8/10

Excellent

28 May 2026

Cynthia

Liked everything the breakfast and evening drink were great! The room was big and clean.

Self

10/10

Exceptional

28 May 2026

Jeanliz

The Morning Chefs and Staff during breakfast were very kind and helpful. Great service, great place to stay.

Family_with_children

10/10

Exceptional

28 May 2026

Isabel

Family_with_children

10/10

Exceptional

27 May 2026

Didn't expect to see such a spacious room in downtown with separate bedroom and living room. Breakfast with custom made omelet is delicious!

Family_with_children

10/10

Exceptional

27 May 2026

Walter

Everything and everyone was great, with one exception. The bartender on Saturday evening was very rude and acted like I was wasting his time in asking him a couple of questions. I guess since it was 15 minutes before he opened he didn’t feel like he had to be courteous.

Friends_and_family Family

6/10

Pleasant

27 May 2026

Carl

It took 10 minutes for the hot water to reach the room. We contacted the front desk and they said \"That is normal\". We used the laundry and most of the machines were out of service.

Partner

10/10

Exceptional

26 May 2026

Sergio

We had a great time staying at the embassy and we will come back to stay very soon and probably to other trips we will like to stay at the embassy’s, my wife and kids loved it, the food was great.

Family_with_children

10/10

Exceptional

26 May 2026

Caysie

Excellent

Partner

6/10

Pleasant

26 May 2026

JESUS

The hotel is great, rooms was clean , breakfast it’s ok. Parking staff was great and helpful!!

Family_with_children

10/10

Exceptional

26 May 2026

Robert

Everything was great!

Family_with_children

10/10

Exceptional

25 May 2026

JIAN-YU

Very comfortable bed and clean room

Partner

10/10

Exceptional

25 May 2026

Oday

Amazing

Family_with_children

10/10

Exceptional

25 May 2026

Nam

Terrific two night stay in downtown San Diego!
We recently wrapped up a wonderful two-night stay at the Embassy Suites in downtown San Diego and would absolutely return.
From the moment we arrived, the staff was incredibly friendly, welcoming, and helpful throughout our entire visit. Our suite was exceptionally clean, spacious, and well-maintained. Best of all, we had a beautiful view of the harbor and Seaport Village right from our room, which was a spectacular bonus!
The amenities here are fantastic. We really enjoyed the indoor pool area, and the room service was prompt and delicious. The complimentary breakfast was also excellent with a great spread of options to start the day.
If I had to nitpick, our room wasn't quite ready right at the 4:00 PM check-in time, though the front desk handled it gracefully. Also, breakfast seating was a bit of a challenge on our last morning—space was limited because a few large groups were taking up tables to chat without actually eating.
Despite those two small details, the overall experience, spectacular views, and top-notch service easily earn this hotel a full 5 stars. Highly recommended for anyone visiting downtown San Diego!

Family_with_children

10/10

Exceptional

25 May 2026

Calie

We had a wonderful stay at this hotel! The location was convenient, the property was clean and well-maintained, and the staff was friendly and welcoming from check-in to check-out. Our room was comfortable, spacious, and quiet, making it easy to relax after a busy day. We especially appreciated the attention to detail and the excellent customer service throughout our stay. Overall, it was a great experience, and we would definitely stay here again and recommend it to others visiting the area.

Family_with_children

10/10

Exceptional

25 May 2026

Kimberly

This is an amazing hotel
Perfect location clean
Staff helpful
Great breakfast and evening social.

Business

8/10

Excellent

25 May 2026

Victor

Family

6/10

Pleasant

24 May 2026

Roan

We stayed for 7 days and didn't get our AC fixed until our 5th night. We were sweating and thanks to good old electric fan, we lasted. On our last night the AC started failing again but at this point, we were done and just so ready to go back home. San Diego never disappoints but wished we stayed in a different hotel so we could have had the comfort we were expecting. The breakfast and the evening social hours are great though but when it comes to comfort, one wants to be comfortable after a long day but we didn't really get that in our stay. My kids were uncomfortable and this is the first time they had ever complained about being too hot in a room in all our travels.

Family_with_children

10/10

Exceptional

18 May 2026

Arye

Large room with multiple sinks, perfect location next to restaurants, shopping and sight seeing.

Family

10/10

Exceptional

17 May 2026

Kenneth

Excellent stay. I was upgraded to the 12th floor (top floor) without asking. Felt great. Awesome staff. Will definitely be back. The only negative would be the shower door. The door closest to the faucet is sealed/locked for some reason. It was difficult turning on the shower w/o getting wet with the initial cold water. Outside of that, GREAT stay, great staff and great hotel.

Friends_and_family Family

10/10

Exceptional

17 May 2026

luis

Great breakfast, clean rooms and amazing staff.

Partner

10/10

Exceptional

17 May 2026

Miguel

Great stay!

2/10

Poor

16 May 2026

Juliana

Everything was nice overall just a little bit of dust in the room and the balcony is a little bit rusted. And the breakfast stuff is very rude, but the location is amazing.

Family_with_children

10/10

Exceptional

14 May 2026

Amber

Everything went smoothly guest services handled everything perfectly !

Family

8/10

Excellent

14 May 2026

Kelli

Great hotel for the family. My grandchildren enjoyed it. Unfortunately, Upon check-in, I had to wait 45 minutes for my room to become available and upon checkout, I had to wait another 30 minutes to get my car.

Family_with_children

10/10

Exceptional

13 May 2026

Tykayla

Breakfast , stafff and building was very well kept

Family_with_children

10/10

Exceptional

11 May 2026

Dhruba

Fresh breakfast.

10/10

Exceptional

10 May 2026

Paulus

Within walking distance to seaport village

Family_with_children

8/10

Excellent

10 May 2026

Brian

Very quiet and clean room. Staff were excellent and the breakfast was decent. Fantastic location as well.

Self

10/10

Exceptional

08 May 2026

Byron

Excellent customer service

Family_with_children

6/10

Pleasant

08 May 2026

Had a family reunion here a few years ago and came back because that experience was excellent. Unfortunately, we'll be meeting up somewhere else next time.

They now charge a mandatory daily resort fee even though this is a downtown business hotel, not a resort. In return, you get a daily credit that can only be used on property. The problem is the on-site prices are ridiculous and nearly three times the local grocery store.

I would have rather had that amount added to the base price each day to not have that constant reminder of how I was being swindled by a one-great brand. Or even a resort fee that gave us literally nothing. The fact that they kept making us deal with the pressure of getting a third in value for our resort fee was the worst possible outcome. Plus, they didn't credit us back on our last day and acted like it was my fault when I raised the issue after checking out (they did concede to credit without a fight).

Also annoying are the timeshare salespeople stationed right by the elevators. It's impossible to get to or from your room without going through this bottleneck, and they use is aggressively to peddle this same experience at their other properties. It's such a bad look for the hotel and embarrassing if you have guests.

The staff response is a shrug and \"all the hotels around here are going to do this to you\". It's such a sad decline. We may just stop meeting up in San Diego altogether.

10/10

Exceptional

08 May 2026

Jodi

Nice room, great location, friendly staff, and great breakfast and happy hour.

Friends_and_family Family

8/10

Excellent

06 May 2026

Rowena

Breakfast was fresh and have your omelet made in front of you of your choice of toppings. Staff at breakfast time was not so friendly.
The happy hour was great and friendly. They can make mocktails and cocktails that suits your taste, Kids friendly too as they serve sodas and chips.

Friends_and_family Family

8/10

Excellent

04 May 2026

Lilyana

Ursela and Angelica/ Andrea were very kind and helpful during breakfast and treated me with a smile.
From desk check in staff on 4/29 were kind and answered my questions. The gentleman i spoke to around 9:30/10 on 5/1 was friendly and personable and helped me with my food order that was delivered.

The same three caller gentleman that assisted me throughout my whole stay were polite and helpful.

8/10

Excellent

03 May 2026

satnam

Room wasn’t clean.

Family_with_children

8/10

Excellent

03 May 2026

BILL

Yes

Family_with_children

10/10

Exceptional

03 May 2026

Anish

The room cleaning was poor until we complained and then the room was cleaned properly

Family_with_children

6/10

Pleasant

01 May 2026

Parhum

Beds were old and uncomfortable, as were the pillows and towels. Felt like they bought everything new two decades ago and just haven’t updated things. We were honestly more tired from our vacation given the poor quality sleep. Never felt hotel food was any good and this really is no exception. They make you omelets which is nice compared to other hotels with continental breakfasts. The fact that we have to pay $70/night for parking in addition to a mandatory $25/night resort fee is quite absurd and a sneaky was for these resorts to take extra money from you. Finally, I was pretty annoyed by the guy in the front trying to sell me more Hilton hotel options. I normally am a glass half full kind of person but many things about this resort rubbed me the wrong way for the price we paid. It’s not like I wouldn’t recommend it, but there’s nothing great about this property.

Family_with_children

6/10

Pleasant

27 Apr 2026

Rebecca

Parking car cost too high, why is there a fee?
The pool room - chlorine smell is strong!
Breakfast & reception hour are nice.

Self

10/10

Exceptional

21 Apr 2026

Diane

Love this property! This was our third stay in five months. Only complaints - cheap toilet paper and well worn bath towels.

Partner

10/10

Exceptional

20 Apr 2026

Arthur

Excellent location

Partner

10/10

Exceptional

18 Apr 2026

Shelly

Great location, very walkable area

10/10

Exceptional

16 Apr 2026

Helen

Perfect location for families with younger kids as it’s walking distance to the marina, Seaport, and new kids museum. Breakfast buffet was not bad with hot food and a good variety of other selections—think 2 kinds of fruit, cantaloupe and honeydew but at least it’s fresh fruit. It’s extremely busy during the entire time it’s open so leave a lot of time for lines. The hotel only has very expensive valet parking. If you plan ahead, you can park across the street in a clean and secure covered parking garage where the Rivian is—2 nights for less than 1 valet at the hotel. All in all, a lovely trip in a beautiful city with near perfect weather.

8/10

Excellent

15 Apr 2026

Mohandas

Breakfast was bare minimum but convenient

Family_with_children

10/10

Exceptional

15 Apr 2026

Janet

Great location for cruise terminal, clean room and public areas and helpful staff

Partner

4/10

Poor

15 Apr 2026

William

Valet staff took almost an hour to bring our luggage up to the room. Tipped very well. 45 minutes in hotel staff text us how our say was and mention we have been wanting a long time to get our luggage. They responded saying it’s because you just got your room… I walked down stairs to see no one checking in and had to ask the valet to bring up my bags up. They didn’t seem to be in a good mood. And leaving we load up our car and about to pull out and the valet pulls up a car to block us in and had to wait a long time to get out.

10/10

Exceptional

14 Apr 2026

Megan

The breakfast was great, the cleaning staff were so kind. Donna was great at breakfast, friendly and kind. The staff at the store inside was a little rude and there wasn’t much variety. Also the people trying to sell vacations were very obnoxious. We had just checked in and were pounced on, after that someone tried to talk to us every time we went to the lobby or the complimentary drink/snack time.

Partner

8/10

Excellent

13 Apr 2026

Soo

Great staff, breakfast is good. Room

8/10

Excellent

13 Apr 2026

Benjamin

The place is great but obviously a little more worn out than the last time we visited a few years ago. Still a solid choice in a good location, close to waterfront and tram and children's museum.

Family_with_children

10/10

Exceptional

11 Apr 2026

Anya

Front desk staff and the people who were able to support arrival via messaging in the Hilton app were amazing. They treated us with respect and compassion! They are also very accommodating to special needs. The only thing that put a little damper on the stay was “resort fee” that also includes credit to the restaurant and shop…the shop in the hotel shows no prices on anything! So if you try to spend your “store credit” for the day - you have to bring each item to the store clerk to scan to find out the price…Please, put prices on stuff in the store! It was still worth it to stay there for the great location and the care shown by the front desk staff and the cheerful staff serving breakfast. Will stay there again.

Family

6/10

Pleasant

10 Apr 2026

ISABEL

Parking is super expensive, $70 per day. Is not included with your stay. Breakfast is normal, pancakes are dry. Rooms are clean.

Family_with_children

2/10

Poor

10 Apr 2026

Aarati

Breakfast menu was terrible and

10/10

Exceptional

09 Apr 2026

Eoun

“The breakfast was a bit disappointing.”

10/10

Exceptional

09 Apr 2026

mellonie

Great place to stay! Rooms are spacious and clean. Location is golden; very walkable to most things

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Luis

Close to all attractions

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Marianna

It was a walking distance to the navy seal museum. We enjoy staying at this hotel. Everything is a walking distance.

6/10

Pleasant

06 Apr 2026

Brian

We had a flood in our room but were given another right away. At checkout we were emailed a receipt for the daily resort fee and incidentals and were charged everyday for $70 parking and we never had a car at the property which we made clear when we checked in. Now we will have to call to get hundreds of dollars refunded. Pay very close attention to your final payment when you check out. I doubt we will stay here again.

10/10

Exceptional

05 Apr 2026

Angela

Breakfast was good, free cocktails were nice